2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: suspension
101 reports, newest first. Show all
Suspension, Jun 28, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLENDALE TOYOTA OF GLENDALE, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. NORTH HOLLYWOOD TOYOTA OF NORTH HOLLYWOOD WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER REFUSED TO MAKE A WEEKEND APPOINTMENT AND STATED THAT THERE WERE NO PARTS AVAILABLE IN SOUTHERN CALIFORNIA. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Suspension, Jun 7, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE TOYOTA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THERE BEING 1,000 PARTS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN
Suspension, Jun 6, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DARCARS TOYOTA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PARTS BEING ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Suspension, Mar 28, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Mar 18, 2017
2010 RAV4 WITH ONLY 28000 MILES ON IT HAS HAD TWO RECALLS FOR REAR SUSPENSION. THE SECOND ONE (G0V NHTSA 16V-596) HAS YET TO BE PERFORMED AS THE PARTS ARE ON BACKORDER. THIS IS A SERIOUS RECALL IN MY OPINION AND TOYOTA NEEDS TO ADDRESS THE ISSUE WITH MORE CONCERN. I AM HAVING ISSUES WHERE THE RIDE QUALITY HAS DIMINISHED SINCE THE FIRST RECALL WAS PERFORMED. ALSO, I HAVE HAD NEW TIRES PLACED ON THE VEHICLE AND AM WANTING THE RECALL PERFORMED QUICKLY IN AN EFFORT TO NOT ACCELERATE TIRE WEAR FROM BAD ALIGNMENT. I ALSO AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND LIMIT MY WIFE AS TO HOW FAR AND FAST SHE CAN DRIVE IT. IT IS HER PRIMARY CAR.
Suspension, Feb 27, 2017
BOTH REAR STABILIZER BAR CONNECTOR LINKS SNAPPED OFF TOWARD THE BOTTOM OF EACH LINK RIGHT ABOVE THE THREADED PORTION INDICATING THAT IS A WEAK AREA. THIS WAS NOT DUE TO RUSTING, THE LINKS JUST SNAPPED OFF IN THE SAME LOCATION. I WORKED FOR ANOTHER DEALERSHIP IN THE SAME DEALER GROUP AS A SERVICE MANAGER AND THE STAFF THERE TOLD ME THAT THIS IS A PRODUCT PROBLEM AND THEY HAD REPLACED AT LEAST 55 PAIR OF THESE LINKS. I CALLED TOYOTA CUSTOMER SERVICE TO REQUEST A GOODWILL REPAIR AUTHORIZATION AND THE FIRST QUESTION THEY ASKED ME WAS IF I HAD THE VEHICLE SERVICED AT THE DEALERSHIP. I SAID NO BECAUSE AS A FORMER TECHNICIAN, I DO ALL MY OWN VEHICLE MAINTENANCE. THEY SAID THEY COULD NOT HELP BECAUSE OF THAT. THIS INVOLVES A KNOWN PRODUCT PROBLEM THAT THEY WOULD HAVE TAKEN CARE OF THRU WHAT ALL MANUFACTURERS CALL "HIDDEN WARRANTY" IF I HAD ALLOWED THE DEALER TO SERVICE THE VEHICLE. THIS IS DISCRIMINATORY AND SHOULD HAVE BEEN TAKEN CARE OF MORE IMPORTANTLY BECAUSE IT IS A SAFETY ISSUE AFFECTING THE SUSPENSION AND VEHICLE HANDLING. I NOTICED THE PROBLEM LAST FALL WHEN THE VEHICLE STARTING MAKING A CLUNKING NOISE IN THE REAR AND HANDLED SLOPPY IN THE REAR SUSPENSION. YOU HAVE HAD A NUMBER OF OTHER REPORTS AS WELL ON THIS SPECIFIC PROBLEM.
Suspension, Feb 10, 2017
SAFETY RECALL NOTICE 16V-596 REGARDING REAR LOWER SUSPENSION ARM (NO.1) ASSEMBLIES. WE HAVE BEEN TRYING TO GET THIS RECALL REPAIRED SINCE THE NOTICE WAS SENT OUT. TO DATE TOYOTA HAS BEEN UNABLE TO SUPPLY THE PART TO REMEDY THIS PROBLEM. I DO NOT HAVE THE EXACT DATE OF THE RECALL BUT HAS BEEN OVER THREE YEARS. I AM CONCERNED THAT IF THE PART FAILS, AS NOTED IN THE RECALL, IT COULD CAUSE LOSS OF CONTROL OF THE AUTO. REGARDING THIS, WHO IS RESPONSIBLE IF AN ACCIDENT WERE TO OCCUR?
Suspension, Feb 5, 2017
I RECEIVED THE RECALL NOTICE IN OCTOBER. I CALLED IMMEDIATELY FOR AN APPOINTMENT AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. IN JANUARY, THEY STILL DIDN'T HAVE THE PARTS AND SO I CALLED ANOTHER DEALER IN THE AREA - SAME THING, "PARTS ARE ON BACK ORDER." THIS IS A SIGNIFICANT RECALL - THE 2ND ONE THEY HAVE ISSUED AND IT IS 4 MONTHS NOW WITH NO SIGN OF BEING ABLE TO GET IT FIXED. CAN'T WAIT FOR MY WHEELS TO FALL OFF!!
Suspension, Jan 25, 2017
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE WHEEL ALIGNMENT ISSUES. *SMD THE CONSUMER STATED ON DECEMBER 19, 2016 SHE HAD HER BALD TIRES REPLACED WITH NEW TIRES. A WHEEL ALIGNMENT DIAGNOSTIC WAS PART OF THE SERVICE. THE DIAGNOSTIC SHOWED THE VEHICLE NEEDED AN ALIGNMENT, ESPECIALLY IN THE REAR. THE CONSUMER GAVE THE APPROVAL FOR THE WHEEL ALIGNMENT. HOWEVER, THE TECHNICIAN RETURNED AND SAID IT COULDN'T BE PERFORMED BECAUSE OF A BAR THAT WAS IN THE REAR OF THE VEHICLE THAT HAD NO SCREWED TO ADJUST IT, AND THERE WAS A STICKER SAYING DO NOT REMOVE. HE STATED HE COULD DO THE FRONT, BUT IT WOULD NOT BE CORRECT, BECAUSE THE REAR NEEDED TO BE ALIGNED AS WELL. THE CONSUMER WENT TO THE DEALER, WHO INSTALLED THE BAR AS PART OF A RECALL. THE DEALER STATED THE VEHICLE WAS OUT OF ALIGNMENT AND CORPORATE WOULD HAVE TO BE INFORMED AS TO SEE WHAT THE NEXT STEP WOULD BE. THE DEALER INFORMED THE CONSUMER, THE ALIGNMENT WAS $89.00. HOWEVER, IT WOULD COST $59.00 TO CHECK IT. THE CONSUMER WAS IN DISAGREEMENT WITH THE $59 CHARGE JUST TO CHECK. *JB *JS
Suspension, Jan 9, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17 *LJ *TR
Suspension, Dec 16, 2016
THERE IS A 3RD RECALL AS OF SEPTEMBER 2016 FOR ARM SUSPENSION ARMS TO BE REPLACED BUT 3 DIFFERENT DEALERSHIPS DO NOT HAVE THE PARTS TO REPLACE THEM. PROBLEM NEEDS TO BE CORRECTED.
Suspension, Nov 5, 2016
I TOOK MY 2010 TOYOTA RAV4 TO BE ALIGNED TODAY. I WAS TOLD THAT THE LEFT REAR WHEEL WAS OUT OF ALIGNMENT BUT COULD NOT BE ADJUSTED. THAT IS, EVEN THOUGH THE TIRE WAS OUT OF ALIGNMENT, THE SERVICEMAN SAID HE COULD NOT MAKE THE ADJUSTMENT. HE SAID THERE WAS A NOTE ABOUT NOT BEING ABOUT TO ADJUST THE ALIGNMENT. MY TIRES HAVE BEEN WEARING UNEVENLY. APPARENTLY, I CANNOT HAVE MY CAR ALIGNED. I WOULD LIKE THE NHSTA TO LOOK INTO SOLUTIONS TO THE "UN-ALIGNABLE VEHICLE".
Suspension, Electronic stability control (ESC), Nov 3, 2016
MY REAR CAR SUSPENSION WAS INCASED BECAUSE IT WAS RECALLED. OVER 55 MPH WAS CAR WOULD SWAY FROM SIDE TO SIDE. I CALLED TOYOTA AND WAS TOLD MY CAR WAS PERFECT. I TOOK THE CAR TO TWO DEALERS WHO SAID AT LOW SPEED THE CAR PERFORMED WELL. THE WAS A LAW SUIT IN CALIFORNIA THAT PROVED THE CAR IS DEFECTIVE AFTER THE RECALL. I MISSED THE DATE BECAUSE I DID NOT RESEARCH THE WEB. I SOLD THE CAR FOR LESS BECAUSE I DID NOT WANT A CRASH. I LOST MONEY ON THE CAR SALE.
Suspension, Visibility/wiper, Oct 25, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V596000 (SUSPENSION) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Suspension, Oct 16, 2016
WHEN CAR IS IN REVERSE A LOUD SQUACKING OR SQEALING ALSO A CLUNKING SOUND WHEN BRAKES ARE APPLIED IN REVERSE. IT IS ALWAYS IN REVERSE WHEN THIS ALMOST METAL ON METALS SOUND APPEARS?
Suspension, Oct 7, 2016
THIS IS IN REGARD TO RECALL #16V596 FOR THE REAR SUSPENSION ARM ASSEMBLIES. THE FIX THAT TOYOTA WANTS TO IMPLEMENT INVOLVES ENCASING THE ADJUSTMENT SLEEVES IN EPOXY RESULTING IN THE ARMS NO LONGER BEING ADJUSTABLE. THESE SUSPENSION ARMS ARE ADJUSTABLE SO THAT THE REAR TOE-IN CAN BE ADJUSTED WHEN AN ALIGNMENT IS PERFORMED. THE FIX TOYOTA WANTS TO DO IS LIKE WELDING THE DRIVERS DOOR SHUT BECAUSE THE LATCH BROKE: IT'S NO LONGER FUNCTIONAL.
Suspension, Sep 13, 2016
WHEN I TOOK MY TOYOTA RAV4 IN FOR A TIRE ALIGNMENT, I WAS TOLD BY THE TOYOTA SERVICE CENTER THAT MY REAR TIRES COULD NOT BE ADJUSTED DUE TO A RECENT RECALL WHICH EPOXIED THEM IN PLACE. THE SERVICE CENTER ALSO EXPLAINED THAT MY REAR TIRES WERE OUT OF ALIGNMENT WHICH WAS CAUSING THEM TO WEAR UNEVENLY ACROSS THE THREAD. I HAVE CONTACTED TOYOTA DIRECTLY ABOUT THIS ISSUE, BUT THEY FEEL THAT THE VEHICLE HAS BEEN DAMAGED ("PERHAPS BY A POTHOLE" - TOYOTA REP) SINCE THE RECALL WAS PERFORMED AND ARE UNWILLING TO PURSUE MY CASE. I HAD THIS RECALL PERFORMED LESS THAN A YEAR AGO, AND THE EPOXY HAS ALREADY FAILED (AND I HAVE HAD NO ACCIDENTS IN THAT TIME). I WOULD LIKE THE NHSTA TO PLEASE LOOK INTO THIS RECALL, AS I CANNOT BE THE ONLY OWNER WHO IS FACING ENORMOUS REPAIR BILLS JUST TO FIX A MANDATORY RECALL.
Suspension, Aug 4, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Suspension, Apr 25, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THERE WAS A LOUD POPPING SOUND. THE CONTACT DISCOVERED THAT THE REAR AXLE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,500.
Suspension, Apr 11, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A DEALER FOR SERVICE ON EXTREME WEAR FOR THE TIRES, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE ALIGNED. HOWEVER, THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) WAS PREVIOUSLY PERFORMED. THE TECHNICIAN THEN STATED THAT FOR AN ALIGNMENT TO BE PERFORMED, THE ENTIRE REAR SUSPENSION OF THE VEHICLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE TECHNICIAN'S STATEMENT. THE FAILURE MILEAGE WAS 62,000.
Suspension, Mar 10, 2016
AFTER A RECALL REPAIR ON THE REAR ADJUSTMENT ARMS THE ADJUSTMENT OF WHEEL ALIGNMENT IS PREVENTED BY EPOXY RESIN APPLIED TO PREVENT RUST. IF THE WHEELS ARE NOT PROPERLY ALIGNED AT TIME OF REPAIR OR EVEN IF THE ALIGNMENT SOMEHOW CHANGES THERE IS NO WAY TO READJUST THE ALIGNMENT.I EXPERIENCED THIS AND RUINED MY TWO REAR TIRES NOT REALIZING THE ALIGNMENT COULDN'T BE ADJUSTED. NOW I AM CONFRONTED WITH A $1000 REAPIR BILLTO REINSTALL THE RECALL REPAIR ( WHICH WON'T BE ADJUSTABLE FOR ALIGNMENT) AND TWO NEW TIRES AT $235 A PIECE. IF A PERSON DIDN'T NOTICE THE WEAR ON THEIR TIRES THE RESULT WOULD BE A BLOWOUT. THIS RECALL REPAIR WILL CAUSE MORE PROBLEMS THAN IT SOLVES. NOBODY IS GOING TO OWN A CAR THAT CANNOT BE ALIGNED WITHOUT GREAT EXPENSE. IN ADDITON THE SAFETY FACTOR OF HAVING AN AUTO THAT CANNOT BE ALIGNED HAS MANY RAMIFICATIONS. THE IMAGE UPLOADED SHOWS THE TIRE AFTER 20,000 MILES ON A 60,000 MILE TIRE.
Suspension, Sep 23, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER AND OUTER STABILIZER BARS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.....UPDATED 11/02/15*BF UPDATED 11/05/15. *JB
Suspension, Sep 16, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SWERVED INTO AN ADJACENT LANE WITHOUT WARNING. TWO YEARS AGO, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER OF THE PREVIOUS REPAIR WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Suspension, Aug 9, 2015
AFTER NOTICED AND R&R ON MY TACOMA, I DID A UNDERCARRIAGE INSPECTION TO MY WIFES 2010 RAV4,NOTICED FRONT STRUT BOOTS CRACKED AND TORN, BOUNCY,WET WITH OIL AT STRUTS, CHECKED REAR SHOCKS, WET WITH OIL AT SEALS BOUNCY, DOESN'T HANDLE VERY FIRM AS DID WHEN BOUGHT 2-3 YEARS AGO. FLORIDA, ,NO ROAD SALTS, NO BEACH DRIVING OR OFF ROAD DRIVING,THIS ISN'T RIGHT,I WILL HAVE TO R&R FRONT STRUTS AND REAR SHOCKS ON RAV4 NEXT WHEN I HAVE THE FUNDS! ASAP! DON'T FEEL SAFE TO DRIVE ON MAJOR ROADS OR HIGHWAYS! NEW BRAKES AND TUNED UP, LOF, VERY WELL TACKEN CARED OF VEHICLES !
Suspension, Power train, Wheels, Jul 5, 2015
WHILE DRIVING VEHICLE BEGAN TO SHAKE OR "WOBBLE" . UPON INSPECTION WAS FOUND TO BE TIRE WHICH WAS UNEVEN IN WEAR. REPLACED TIRE AND AFTER A SHORT TIME WAS FOUND NOT TO BE THE PROBLEM. UPON INSPECTION WAS FOUND SEALS ON REAR DIFFERENTIAL LEAKING . CLOSER INSPECTION FOUND REAR SUSPENSION, TIE ROD LOOSE. THIS WE BELIEVE IS DUE TO REAR SUSPENSION PARTS BEING FAULTY. PARTS ARE ORIGINAL. AT THIS TIME WE ARE BEING TOLD THAT IT IS NOT COVERED UNDER ANY VEHICLE WARRANTY OR RECALL. THIS IS A MAJOR SAFETY PROBLEM AS IT CAUSED VEHICLE TO LOOSE COMPLETE CONTROL. AT THIS SAME TIME VEHICLE REAR DIFFERENTIAL ALSO BEGAN TO GIVE OFF A "WHINE" SOUND. THE TIRES HAVE BEEN WORN UNEVENLY DUE TO REAR SUSPENSION BEING LOOSE CAUSING THIS FAILURE. OUR CONCERNS ARE THAT WE ARE BEING TOLD THERE IS NO WARRANTY OR RECALL TO CORRECT OR PROTECT ANYONE OWNING AND DRIVING WITHOUT KNOWLEDGE OF THIS PROBLEM. IT SHOULD BE KNOWN THAT TIRES WORN UNEVEN WERE ON & FROM REAR OF VEHICLE. NO FRONT TIRES HAD BEEN WORN UNEVENLY WITH THIS INCIDENT.