2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: vehicle speed control
83 reports, newest first. Show all
Steering, Vehicle speed control, Nov 2, 2023
Steering becomes very hard to control with no slack and in the wheel and occasionally it feels like you hit ice and sliding when you change lanes, happens on dry paved road without warning. Also when using cruise control hitting button to slow down the headlights and dash lights fade out and then brighter when acceleration
Vehicle speed control, Other or unspecified, Aug 14, 2022
On August 10 2022 I was pulling slowly into a parking spot with foot lightly on brake to control forward motion car attempted to surge /accelerate . I stepped firmly on brake and since car was nearly stopped I put it in to park. RPM's went up dramatically and then car reverted to normal rpms. I estimate that the entire process.I estimate that the entire process took place in about 30 seconds or less. I immediately took vehicle to the Toyota dealer and they presumably checked it out and found no problems with vehicle. They "deemed it accidental accelerator pedal engagement by customer" which it was definitely not! A similar situation occurred about 3 months earlier. That time I was pulling slowly into traffic and suddenly car tried to accelerate. I pressed firmly on brake pedal and acceleration stopped. Entire event was very brief seconds and I ignored it as a possible anomaly not requiring attention. I reported that to dealer as well when I took it in for the 10 August incident.
Vehicle speed control, Fuel/propulsion system, Oct 21, 2019
I WAS ON THE FREEWAY AND ENTERING A FREEWAY RAMP TO ANOTHER FREEWAY IN A TURN AND I LET MY FOOT OFF THE GAS AND THE THROTTLE STUCK AND ACTUALLY MY CAR BEGAN TO SPEED UP ON ITS OWN! MY FOOT WAS NOT THE GAS AT THE TIME I LET IT FOR A SEC AND THAN IT WAS LIKE I SLAMMED ON THE GAS GOING INTO THE TURN ON THE RAMP IT SCARED THE HELL OUT OF ME ITS THE FIRST SOMETHING LIKE THAT HAPPEN TO ME. IT SPED UP FROM 65 TO AROUND 68 AND THAN IT WAS OFF TO THE RACES SO I HIT GAS PEDAL AND THAN THE BREAKS AND IT STARTED TO SLOW DOWN I WAS AT THE TURN OF THE RAMP WITCH DIDNT HELP IT WAS REALLY BAD FOR A SECOND I WAS LIKE WHAT THE HELL AND WHEN I NOTICED I MADE SURE MY FOOT WAS NOT ON THE GAS AND THAN IT ACCELERATED EVEN MORE!!!
Vehicle speed control, Service brakes, Dec 3, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT IT KEPT GOING. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND WAS FINALLY ABLE TO STOP AFTER A FEW ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRIAN EASLEY TOYOTA (409 SPARTANBURG HWY, HENDERSONVILLE, NC 28792, (828) 693-7261) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS INVALID.
Vehicle speed control, Dec 5, 2017, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THE VEHICLE SPEED ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER, WHILE SHE HAD THE BRAKE PEDAL DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO MEDICAL INJURIES THAT WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TOWED, THE CONTACT ABLE WAS TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND OFFERED TO BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 9/18/18*JB
Vehicle speed control, Service brakes, Feb 3, 2015
I WAS ON A TEST DRIVE TO BUY THE VEHICLE.. IT WAS VERY COLD OUT,TEENS, BUT NO ICE ON ROAD. RIDING ALONG 20-25MPH SLOWING DOWN FOR RED LIGHT--APPLIED BREAK -- SEEMED CAR WAS STILL ACCELERATING HAD TO STAND ON BREAKS TO STOP A COUPLE OF FEET FROM CAR IN FRONT. RETURNED TO DEALERSHIP AND TOLD THEM , THEY LOOKED UP VIN SAID THERE AS NO RECALL. I SAW ON THIS SITE THERE IS A VERY SIMILAR ISSUE THAT THERE WAS A RECALL FOR. SHOULD TOYOTA TAKE A CLOSER LOOK AT THIS VEHICLE? *TR
Vehicle speed control, Service brakes, Jan 26, 2015
I HAD BEEN DRIVING APP. 10 MINUTES IN SNOW COVERED ROAD CONDITIONS WHEN I WAS APPROACHING AN INTERSECTION WITH TRAFFIC STOPPED FOR A RED LIGHT. AS I APPLIED THE BRAKE TO EASE INTO A STOP, THE VEHICLE ACCELERATED UNCONTROLLABLY. I WAS IN THE CENTER LANE WITH STOPPED VEHICLES IN FRONT OF ME. I HAD TO EXERT HARD FORCE ON THE BRAKE PEDAL TO FINALLY BRING MY VEHICLE TO A STOP. THE ENGINE WAS AT LEAST OVER 4000RPMS ON THE TACHOMETER. WHEN TRAFFIC STARTED MOVING AGAIN, I EASED OFF THE BRAKE PEDAL AND SLOWLY APPLIED GAS AND EASED OVER IN TO THE RIGHT(CURB) LANE. I STAYED SLOW AT ABOUT 15-20 MPH AND FELT AN ACCELERATION AGAIN, BUT WAS ABLE TO BRAKE SUCCESSFULLY. I THEN TURNED RIGHT INTO THE FIRST AVAILABLE PARKING LOT TO GAIN COMPOSURE BEFORE CONTINUING ON. I CONTINUED HOME AT A SAFE RATE OF SPEED ( UNDER 35MPH). IN THE PAST 2 YEARS THERE HAVE BEEN 3 OTHER OCCURRENCES OF ACCELERATION WHEN BRAKING BUT NEVER TO THIS EXTREME. *TR
Service brakes, Hydraulic, Vehicle speed control, Jun 13, 2014, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE BLACK BOX DATA DETECTED THAT THE BRAKES WERE NOT FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, SHE AND HER HUSBAND EXPERIENCED BRAKE FAILURE, WITH THE VEHICLE CONTINUING TO ACCELERATE. THE DEALER INFORMED THE CONSUMER, THAT AN UPDATE ON THE BRAKES HAD NOT BEEN MADE. THE CONSUMER STATED SHE NEVER RECEIVED ANY TYPE OF NOTIFICATION, TO HAVE SERVICE DONE.
Vehicle speed control, Apr 8, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY AND INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000. UPDATED 5/29/14*CN
Vehicle speed control, Mar 18, 2014, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED TO 55 MPH. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE THEN CRASHED INTO A NEARBY PARKING SIGN AND A TREE. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Vehicle speed control, Feb 25, 2014, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A RECURRING RAPID ACCELERATION FAILURE. THE CONTACT WAS SITTING AT A LIGHT, AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE, TO MOVE UP SLIGHTLY THE VEHICLE MOVED VERY FAST AND FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE VEHICLE BACKED UP AND SHE HIT THE VEHICLE AGAIN. THE MANUFACTURER WAS CONTACTED, WHO DETERMINED THAT THEY WOULD PROVIDE AN EXTENSIVE INSPECTION OF THE VEHICLE. THE MANUFACTURER LATER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,400. UPDATED 04/30/14*LJ
Vehicle speed control, Engine, Jan 29, 2014
AFTER COMPLETING A 5 BLOCK DOWNHILL DRIVE IN SECOND GEAR WITH LITTLE USE OF EITHER THE ACCELERATOR OR THE BRAKE, I THEN BRAKED AS I TURNED INTO MY GARAGE IN ORDER TO PARK MY VEHICLE. AS I ENTERED MY GARAGE AND WHILE STILL BRAKING AND AT SLOWING SPEED THE VEHICLE'S ENGINE SUDDENLY ACCELERATED AND THE VEHICLE LURCHED FORWARD VIOLENTLY. I IMMEDIATELY APPLIED HEAVY BRAKE PRESSURE AND UP SHIFTED IN AN ATTEMPT TO TAKE THE VEHICLE OUT OF GEAR. MY BRAKING MAY HAVE SLOWED, BUT DID NOT STOP, THE VEHICLE'S FORWARD ACCELERATION. WHEN I PUT THE VEHICLE INTO PARK, THE WHEELS LOCKED, FORWARD PROGRESS STOPPED (JUST IN FRONT OF THE BACK WALL OF MY GARAGE), AND I SHUT THE ENGINE OFF USING THE IGNITION SWITCH. I DID NOT THINK OF TRYING TO TURN OFF THE IGNITION SWITCH FIRST AND I DID NOT HAVE TIME FOR DIFFERENT OPTIONS; I HAD ONLY A FEW SECONDS TO GET THE VEHICLE UNDER CONTROL OR IT WOULD HAVE HIT THE BACK WALL OF MY GARAGE. ONCE THE ENGINE WAS STOPPED, I WAITED A FEW SECONDS, RESTARTED THE VEHICLE (WHICH STARTED NORMALLY), AND THEN BACKED INTO MY PARKING SPACE. I HAVE NOT USED THE VEHICLE SINCE. THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE IN 4 YEARS. UPDATED 04/08/14
Vehicle speed control, Nov 6, 2013, crash
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD A COUPLE OF MONTHS AFTER PURCHASING THE VEHICLE, THE CONSUMER NOTICED WHEN THE BRAKE WAS APPLIED TO SLOW DOWN, THERE WAS A SUDDEN PICK UP OF SPEED. THE CONSUMER CRASHED INTO A CONCRETE POST, DUE TO THE SUDDEN ACCELERATION. UPDATED 12/16/13
Vehicle speed control, Sep 30, 2013, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES IN AN ATTEMPT TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RESIDENTIAL GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,857.
Vehicle speed control, May 17, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE ENGINE RPMS CONTINUED TO INCREASE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000. *TR
Suspension, Air bags, Seat belts, Structure, Vehicle speed control, Feb 11, 2013, crash
PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR
Vehicle speed control, Jan 28, 2013, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB AND THEN INTO A BUILDING. AFTER CRASHING IN TO THE BUILDING, THE CONTACT COULD STILL HEAR THE VEHICLE ATTEMPTING TO ACCELERATE. THE CONTACT SUFFERED INJURIES TO HER HEAD AND KNEE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO REPAIR THE BODY. THE ACCELERATION FAILURE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 28,500.
Vehicle speed control, Dec 17, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED THE BRAKES BUT THE MORE THE CONTACT DEPRESSED THE BRAKE, THE FARTHER THE VEHICLE ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF TO STOP THE ACCELERATION FAILURE. THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED OF THE PROBLEM BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Vehicle speed control, May 17, 2012, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 25,000. UPDATED 06/12/12*LJ THE CONSUMER CHECKED THE CRASH BOX. HOWEVER, NO FURTHER DETAILS WERE GIVEN. UPDATED 06/13/12
Electrical system, Vehicle speed control, Mar 19, 2012, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SURGED FORWARD AND CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT NO FAILURES HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH UNINTENDED ACCELERATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) OR 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,600. UPDATED 05/11/12 *BF THE CONSUMER WAS INFORMED THERE WAS A CHIP IN THE COMPUTER SYSTEM THAT FAILED, NOT THE ACCELERATOR. UPDATED 06/04/12
Vehicle speed control, Feb 6, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE CONTACT STATED THAT THE TECHNICIANS COULD NOT DETERMINE IF THE FLOOR MATS IN THE VEHICLE WERE ALL-WEATHER FLOOR MATS OR NOT AND THEREFORE, DID NOT REPLACE THE FLOOR MATS AS STATED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,444.
Vehicle speed control, Jan 18, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV. THE CONTACT ADVISED THAT THE VEHICLE ACCELERATED WITHOUT ACTIVATION OR WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 23,500 AND THE FAILURE MILEAGE WAS 14,000.
Engine and engine cooling, Vehicle speed control, Jan 2, 2012
ON SEVERAL OCCASIONS THE CRUISE CONTROL DID NOT DISENGAGE, EITHER WHEN THE BRAKES WERE APPLIED OR THE LEVER PULLED. IT HAS ACCELERATED AT LEAST TWICE WHILE APPROACHING SLOWED TRAFFIC, AHEAD. *TR
Vehicle speed control, Jan 1, 2012
I WAS STOPPED AT A STOPLIGHT AT ABOUT 4:00 PM WITH MY FOOT FULLY ON THE BRAKE. WHILE WAITING FOR THE LIGHT TO CHANGE, THE CAR WENT INTO A HIGH IDLE. I PRESSED THE BRAKE PEDAL FIRMLY, BUT THE CAR WAS LURCHING, TRYING TO ACCELERATE. I PUT THE CAR INTO PARK AND IT MADE A HORRIBLE NOISE. IT STAYED IN HIGH IDLE FOR SEVERAL MORE SECONDS, BUT THEN SEEMED TO KICK ITSELF OUT OF THAT IDLE. I THOUGHT THE CAR MAY HAVE DIED. THE LIGHT TURNED GREEN, SO I GENTLY PUT IT INTO DRIVE (AGAIN THINKING THAT IT MAY HAVE DIED), BUT IT WAS STILL RUNNING, SO I DROVE ACROSS THE INTERSECTION, WENT TO A PARKING LOT, AND CALLED THE DEALER. THE SERVICE ADVISOR SAID THAT I SHOULD HAVE THE CAR TOWED IN (AT MY EXPENSE), WHICH WAS NOT ACCEPTABLE TO ME. I CALLED THE TOYOTA 800 NUMBER AND THEY ALSO SAID THAT THEY WOULD NOT PAY FOR ANY OF THE EXPENSES. THEY SAID THAT IF SOMETHING WAS FOUND WRONG WITH THE CAR, THEY WOULD REIMBURSE ME. I DROVE THE CAR TO THE DEALERSHIP THAT NIGHT. THE ADVISOR TOLD ME THAT THEY WOULD NEED TO KEEP THE CAR UNTIL THE REGIONAL MANAGER COULD COME, WHICH WOULD BE SEVERAL DAYS. THEY CALLED ME THE NEXT AFTERNOON TO SAY THAT THE DEALERSHIP HAD RUN ALL TESTS, AND FOUND NOTHING WRONG WITH THE CAR, AND THAT THEY HAD NEVER HEARD OF THE RAV 4 HAVING THIS ISSUE. THEY SAID THEY COULD KEEP THE CAR UNTIL THE REGIONAL MANAGER COULD COME, WHICH WAS NOW ESTIMATED TO BE 2-3 WEEKS. THEY SAID HE WOULD RUN THE EXACT SAME TESTS ON THE VEHICLE AS THEY HAD RUN. I WENT AND PICKED UP THE VEHICLE. I WENT INTO THE DEALERSHIP YESTERDAY AND MET WITH THE SERVICE AND SALES MANAGERS. THEY ADVISED ME THAT THOUGH THEY WERE NOT SAYING THEY DIDN'T BELIEVE ME ABOUT THE INCIDENT, THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE WAS NOTHING ELSE THEY COULD DO, EXCEPT TO HELP ME GET OUT OF MY LEASE AND INTO ANOTHER TOYOTA VEHICLE. I OPTED TO TRADE MY RAV 4 IN AND AM NOW LEASING A CAMRY. *TR
Service brakes, Hydraulic, Fuel system, Gasoline, Vehicle speed control, Dec 28, 2011
AT APPROXIMATELY 18:30 ON DECEMBER 27, 2011, I EXPERIENCED AN UNINTENDED ACCELERATION EVENT IN MY 2010 TOYOTA RAV4. I WAS STOPPING FOR A RED LIGHT ON PACIFIC COAST HIGHWAY IN SEAL BEACH, CALIFORNIA AT THE CORNER OF FIRST STREET WHEN I NOTICED IT WAS DIFFICULT TO APPLY THE BRAKE, AND THE CAR DID NOT APPEAR TO WANT TO STOP. I APPLIED THE BRAKE MORE FORCEFULLY AND WAS EVENTUALLY ABLE TO STOP IN THE LEFT HAND TURN LANE, HOWEVER THE CAR KEPT LURCHING FORWARD AS IF IT WANTED TO BREAK FREE OF THE BRAKE. HAVING HEARD THE WIDESPREAD PUBLICITY REGARDING THE UNINTENDED ACCELERATION PROBLEM IN TOYOTA VEHICLES, AND HAVING PREVIOUSLY EXPERIENCED THE PROBLEM ON ONE OCCASION OVER A YEAR EARLIER, I THOUGHT THIS MIGHT BE THE ISSUE. I PUT THE CAR INTO PARK AND THE ENGINE IMMEDIATELY REVVED UP TO AN ALARMING RATE. I TURNED OFF THE IGNITION IN PANIC BEFORE I WAS ABLE TO LOOK AT THE TACHOMETER. HOWEVER, JUDGING BY THE SOUND AND LATER EXPERIMENTATION WITH REVVING WHILE PARKED, I BELIEVE THE RPM MUST HAVE BEEN IN THE 4000-5000 RANGE AT THE TIME OF THE INCIDENT. I WAS PARTICULARLY SHAKEN BY THIS EVENT BECAUSE I HAD ALREADY HAD THE RECALL SERVICE PERFORMED THAT WAS SUPPOSEDLY INTENDED TO ADDRESS THE UNINTENDED ACCELERATION ISSUE. THIS RECALL SERVICE WAS PERFORMED MAY 10, 2011 AT DESERT TOYOTA IN TUCSON, ARIZONA. I HAD EXPERIENCE THE UNINTENDED ACCELERATION ISSUE ONCE BEFORE, BUT IT WAS NOT NEARLY AS DRAMATIC. I DO NOT RECALL THE DETAILS, BUT IT WAS IN SOUTHERN ARIZONA IN EARLY 2011 AND MY MEMORY IS THAT TAPPING THE ACCELERATOR AND BRAKE PEDALS RESTORED THE CAR'S OPERATION TO NORMAL FAIRLY QUICKLY. I WAS LITTLE CONCERNED ABOUT IT HAPPENING AGAIN SINCE THE RECALL SERVICE HAD BEEN PERFORMED. *TR