2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: vehicle speed control
83 reports, newest first. Show all
Vehicle speed control, Jul 21, 2010
AFTER HAVING HAD TWO EVENTS OF SUDDEN ACCELERATION IN AN 2007 TOYOTA RAV4, THE DEALER, METRO TOYOTA, TALKED US UNTO TRADING IN THE 2007, FOR A BRAND NEW 2010 RAV4, AFTER ASSURING US THAT THERE WERE NO SIMILAR COMPLAINTS WITH THE 2010 MODEL. WE DROVE THIS CAR FOR ABOUT 230 MILES, WHEN ON JUNE 20 ,2010, A MILE AFTER EXITING THE FREEWAY, WITH MY WIFE IN THE PASSENGER SEAT, I WAS COMING UP TO A RED LIGHT,GOING DOWN A SLIGHT SLOPE,ON THE ROAD,WHEN THE CAR ENGINE SURGED. I PUT THE GEAR IN NEUTRAL, DROVE THE CAR PARALLER AND NEAR SOMEBODY'E DRIVEWAY, PUT THE CAR IN PARK, AND WAS PREPARING TO GO KNOCK ON THE DOOR OF THE HOMEOWNER TO ASK HIM/HER TO COME AND WITNESS THE,RPMS, WHEN THE CAR SURGING STOPPED. I CAREFULLY DROVE THE CAR HOME. I DID NOT CALL THE DEALER THAT EVENING. THE NEXT DAY, I WAS GOING TO A NEARBY GROCERY, PREPARING TO GET INTO A LEFT TURNING LANE, APPROACHING A RED LIGHT, AGAIN GOING DOWN A SLIGHT INCLINE ON THE ROAD, MY FOOT ON THE BRAKE, WHEN I FELT THE ENGINE REV UP STRONGLY. I PRESSED HARD ON THE BRAKE, PUT THE GEAR IN NEUTRAL, LIFTED UP THE HAND BRAKE, AND A GOT OUT OF THE CAR FOR A WHILE HOPING TO SPOT A POLICE CAR OR HAVE SOMEONE ELSE COME AND WITNESS THIS TERRIBLE EVENT. SEEING NO ONE WILLING TO STOP, I GOT BACK IN THE CAR, AGAIN PRESSED MY FOOT ON THE BRAKE, BUT THE RPMS REMAINED ABOVE 5000. AFTER WAITING ONE MORE MINUTE, THE SPEED OF THE ENGINE CAME DOWN TO NORMAL, I PICKED UP THE REQUIRED ITEMS AT THE GROCERY STORE, AND RETURNED TO MY HOME NEARBY. I CALLED THE DEALER, THEY SENT A MAN WHO TOOK THE CAR TO SERVICE. THE CAR WAS THERE FOR OVER THREE WEEKS. THEIR ANSWER WAS THAT THE CAR CHECKED OK, THEY ATTEMPTED NO REPAIR. I REFUSED TO AGAIN DRIVE THIS CAR ON THE ROAD. I ENDED UP BUYING A SIMILAR CAR OF ANOTHER MAKE. THIS AND THE PREVIOUS INCIDENT IN THE 2007 RAV 4 HAS COST US OVER 13,000 DOLLARS . *TR
Vehicle speed control, Jul 21, 2010
INCIDENT = CAR 2010 TOYOTA RAV4 UNINTENDED ACCELERATION HAPPENED 3 TIMES. FIRST TIME IT HAPPENED BEFORE I BROUGHT CAR TO SERVICE STATION FOR RECALL REPAIR .SECOND TIME IT WAS AFTER RECALL. THIRD TIME HAPPENED JUST ON JULY 18 2010 ABOUT 9 PM. I WAS STANDING AT TRAFFIC LIGHT WHEN RPM WENT UP AND CAR START MOVING FORWARD. I PUT IT IN NEUTRAL AND HAD TO TURN OFF THE IGNITION BECAUSE RPM STILL WERE VERY HIGH. PLEASE ADVISE WHAT SHOULD I DO. MY WIFE AND KIDS DRIVING MY CAR SOMETIMES AND I KNOW FOR SURE THAT THEY WOULD GET IN AN ACCIDENT IF THAT PROBLEM HAPPENS WITH THEM. DAMAGE RESULTING = MORAL DISTRESS FOR ME. MY WIFE EXPERIENCED THAT ALL 3 TIMES, VERY DEPRESSED AND SCARED TO EVEN BE IN THE CAR, NEVER MIND DRIVING IT. CAR WAS SERVICED IN MILLENNIUM TOYOTA FOR ACCELERATION RECALL. I NEED AN ADVICE WHERE CAN I CHECK THIS CAR BECAUSE IT LOOKS LIKE TOYOTA IS UNABLE TO IDENTIFY THE SOURCE OF THE PROBLEM. I ALSO WOULD LIKE TO GET DATA RELATED TO INCIDENT FROM THE CAR COMPUTER BY SECOND PARTY BEFORE TOYOTA WOULD DO THE SERVICE BECAUSE WHEN I BROUGHT MY CAR FOR RECALL I WAS TOLD THAT THEY HAD TO FLASH THE COMPUTER. MY UNDERSTANDING OF FLASHING COMPUTER IS THAT MEMORY WAS FLASHED AND OLD INFORMATION IS NOT RECOVERABLE. PLEASE ADVISE. *TR
Vehicle speed control, Jul 2, 2010
ON SUNDAY, JUNE 27 2010, WE WERE TRAVELING DOWN A CROWDED CANYON IN OUR 2010 TOYOTA RAV4. (WE PREVIOUSLY BROUGHT THE VEHICLE IN TO OUR LOCAL DEALERSHIP PURSUANT TO THE SAFETY RECALL.) MY HUSBAND WAS DRIVING WHILE I WAS SEATED BESIDE OUR TODDLER IN THE BACK SEAT. ALL OF A SUDDEN IT SOUNDED LIKE SOMEBODY FLOORED THE ACCELERATOR. MY HUSBAND BECAME ALARMED AS HE NOTICED THE RPMS IMMEDIATELY RAMPED UP. WE LURCHED FORWARD. MY HUSBAND'S FOOT WAS NOT EVEN ON THE ACCELERATOR. FORTUNATELY, SINCE MY HUSBAND WAS ABOUT TO BRAKE, WE WERE ABLE TO NARROWLY AVOID A COLLISION WITH THE VEHICLE AHEAD OF US. WE CONTACTED OUR LOCAL DEALERSHIP TO INSPECT THE NEW TOYOTA. THEY COULDN'T IDENTIFY THE CAUSE OF THE INCIDENT, BUT THEY DID INDICATE THAT IT MAY HAVE BEEN A FLOOR MAT PROBLEM. WE EXPLAINED THAT THE ACCELERATOR DID NOT SEEM STUCK AND THAT WE WERE TRAVELING AT AN EXTREMELY SLOW RATE OF SPEED AND THEN UNINTENTIONALLY ACCELERATED. WE CONTINUED TO BE CONCERNED AND SO WE CONTACTED TOYOTA. THEY EXPLAINED THAT THE DEVICE INSTALLED PURSUANT TO THE SAFETY RECALL WAS INTENDED TO ASSIST THE ACCELERATOR IN RETURNING TO AN IDLE POSITION. HOWEVER, AS WE EXPLAINED, THE ACCELERATOR WAS IN AN IDLE POSITION WHEN THIS INCIDENT OCCURRED. WE CONTINUE TO BE SCARED TO DEATH TO DRIVE OUR NEW TOYOTA RAV4. THIS MATTER HAS RECENTLY BEEN REFERRED TO ARBITRATION. *TR
Vehicle speed control, Jun 17, 2010, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC STOP WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING, CRASHING INTO A POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE SUSTAINED SUBSTANTIAL FRONT END DAMAGE. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING AN INVESTIGATOR FROM THE MANUFACTURER TO FURTHER ASSESS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,796. UPDATED EVOQ 08/05/10 *JB
Vehicle speed control, Jun 16, 2010
TL* CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING AT 35 MPH DOWNHILL, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE SUDDENLY ACCELERATED UP TO SPEEDS OF 45 MPH WITHOUT WARRANT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT BELIEVED THE FAILURE TO BE A SEVERE SAFETY PROBLEM. THE FAILURE MILEAGE WAS 452 AND THE CURRENT WAS UNKNOWN.
Vehicle speed control, May 27, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING AT SPEEDS OF 40 MPH AND APPLYING THE BRAKES, THE BRAKES WOULD NOT ENGAGE AND THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE THEN ABNORMALLY ACCELERATED WITHOUT WARRANT AND THE CONTACT PLACED THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE ACCELERATION. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 315 AND THE CURRENT MILEAGE WAS 335. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
Vehicle speed control, May 21, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE BRAKING FROM UNKNOWN SPEEDS, THE VEHICLE ABNORMALLY ACCELERATED AND THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACT WAS APPLYING EXTREME FORCE TO THE BRAKES. HE THEN SHIFTED THE VEHICLE INTO NEUTRAL AND THEN INTO PARK. THE VEHICLE SLOWLY BEGAN TO DECREASE IN SPEED. THE DEALER ADVISED BRINGING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
Vehicle speed control, May 17, 2010
AT STOP SIGN LOOKING TO MY LEFT BECAUSE I WAS GOING TO MAKE A RIGHT TURN. AS I PUT MY FOOT ON PEDAL TO MAKE THE RIGHT TURN IT TOOK OFF. THE SEAT BELT PRESS HARD AROUND MY NECK AND I HAD USE BOTH FOOT TRYING STOP THE CAR. MY NECK WAS SOAR AND MY KNEE WAS PAINING. I STAY AT THE GAS STATION ABOUT 30 MINTUES I WAS SHAKE UP.THE ENGINE LIGHT CAME ON AFTER 30 MINUTES I GAS UP START FINISH MY TRIP.THE RAV4 ENGINE WAS REVELRY OFTEN. WHEN I RETURN THE RAV4 TO BUDGET RENTAL I LET ATTENDANT KNOW THAT THE RAV4 IT'S TOOK OFF, REVELY AND ENGINE LIGHT IT'S WAS ON AND IT WAS RUNNING ROUGH. WHEN I RETURN RAV4 TO BUDGET RENTAL THE ENGINE LIGHT WAS ON AND IT RUN ROUGH I TOLD THE ATTENDANT. WHEN I SPOKE TO ATTENDANT ABOUT RAV4 HE SAY OKAY HE HAVE RAV4 CHECK OUT. I DO NOT KNOW WHAT CORRECT WAS MAKE I DROP RAV4 OFF AT BUDGET RENTAL CAR AND PAY MY BILLED I LEFT. I DO NOT HAVE VIN NUMBER ON THE RENTAL AGREEMENT BUT, I DO HAVE PLATE NUMBER ON RENTAL AGREEMENT. *TR
Fuel system, Gasoline, Vehicle speed control, May 10, 2010
WHEN I DRIVE MY TOYOTA 2010 RAV4 OVER A SIGNIFICANT BUMP OR POTHOLE, THE CAR LUNGES FORWARD/ACCELERATES. IT DOESN'T LAST LONG , BUT I CERTAINLY HAVE NOT HAD THIS HAPPEN WITH MY PREVIOUS CARS (VW PASSAT WAGON, FORD GRAND CHEROKEE,ETC.). *TR
Vehicle speed control, Apr 19, 2010
TL*-THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH EXITING A RAMP TO MAKE A TURN, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE CONTINUED TO ACCELERATE. IMMEDIATELY, BOTH FEET WERE APPLIED TO THE BRAKE PEDAL FORCEFULLY. THE VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM AND STATED POSSIBLY THE FLOOR MAT ROLLED UP AGAINST THE ACCELERATOR PEDAL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE BEFORE THE FAILURE. THE REPAIR DATE WAS FEBRUARY 09, 2010; ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR). THE FAILURE MILEAGE WAS 3,160. THE CURRENT MILEAGE WAS 3,300.
Electrical system, Vehicle speed control, Apr 17, 2010
CHECK ENGINE LIGHT INDICATED. THE CAR WAS TAKEN TO THE DEALER, WHERE THE DEALER MENTIONED, "EVIDENCE OF RODENT/SMALL ANIMAL HAS CHEWED WIRING HARNESS AT CONNECTOR COMPLETELY THROUGH." THE CAR WILL NEED WIRING HARNESS. *TR
Vehicle speed control, Apr 12, 2010
2010 TOYOTA RAV-4. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION TWICE.
Vehicle speed control, Apr 12, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED. SHE STATED THAT HER FOOT BARELY TOUCHED THE ACCELERATOR PEDAL WHEN THE VEHICLE LUNGED FORWARD. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE CONTACT WAS NOT SURE IF THE FAILURE OCCURRED BEFORE OR AFTER THE NHTSA CAMPAIGN ID NUMBER 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL RECALL REPAIR WAS PERFORMED. THE CONTACT IS CONCERNED ABOUT THE RISK INVOLVED WHILE DRIVING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 1000.
Vehicle speed control, Apr 8, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT PRESSED THE BRAKE PEDAL HARDER TO KEEP CONTROL OF THE VEHICLE. THIS FAILURE OCCURRED AFTER THE REPAIR FOR RECALL 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,700. UPDATED 06/02/10. *LJ UPDATED 06/25/10.*JB
Vehicle speed control, Apr 6, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE ENGINE REVVED AND LUNGED FORWARD AS HE WAS ATTEMPTING TO STOP THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL. THE CONTACT STATED THAT THE PROBLEM OCCURRED AFTER HE LEARNED OF RECALL 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM BACK TO THE DEALERSHIP. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Vehicle speed control, Apr 2, 2010
2010 TOYOTA RAV4. CONSUMER EXPRESSES DISCONTENT REGARDING THE TOYOTA SALES CENTER IN WHICH VEHICLE WAS PURCHASED FOR NOT DISCLOSING WHAT SHE ASSERTS AS A KNOWN DEFECT THAT CAN CAUSE UNINTENDED ACCELERATION. *TGW THE CONSUMER BELIEVED THE DEALERSHIP WAS FULLY AWARE OF THE SITUATION AS THE RECALL WAS ANNOUNCED THREE WEEKS AFTER SHE PURCHASED THE VEHICLE. *JB
Vehicle speed control, Mar 31, 2010
PROBLEM: ACCELERATOR STUCK IN 2010 TOYOTA RAV4 ON 3/31/10, WHILE AT LOW SPEED AND SLOWING FOR A STOP LIGHT, MY ACCELERATOR STUCK, IMPAIRING MY ABILITY TO STOP. I PRESSED FIRMLY ON THE BRAKE, THEN ENGINE CONTINUED TO RACE. WHILE CONTINUING TO PRESS THE BRAKE, I PUT THE CAR IN NEUTRAL, THEN INTO PARK. THE CAR STOPPED. I AM SURPRISED I DID NOT REAR END THE VEHICLE IN FRONT OF ME. I DROVE CAREFULLY TO THE ROCHESTER TOYOTA DEALERSHIP, JUST MINUTES AWAY. I SPOKE WITH THE SERVICE MANAGER. THIS VEHICLE IS ONE INVOLVED IN THE CURRENT TOYOTA RECALL. I HAD THE ACCELERATOR REPAIR MADE ON MARCH 5, 2010. I HAD NOT EXPERIENCED ANY ACCELERATOR PROBLEM BEFORE TODAY. I EXPLAINED TO THE MANAGER MY CONCERN THAT THE TRUE PROBLEM WITH UNCONTROLLED ACCELERATION HAS NOT BEEN IDENTIFIED, THUS MY PROBLEM OCCURRED DESPITE THE PRIOR REPLACEMENT OF MY PEDAL. I PHONE THE TOYOTA 800 NUMBER AN MADE A REPORT. NEITHER THE TOYOTA SERVICE MANAGER NOR THE PERSON AT THE 800 NUMBER COULD ASSURE ME THAT THESE INCIDENTS ARE BEING DOCUMENTED OR EVALUATED INDIVIDUALLY OR AS A GROUP. I FIND THIS VERY UNSETTLING, AND I'M CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS IN AND AROUND TOYOTA VEHICLES.
Vehicle speed control, Mar 21, 2010
ON 1/28/10 AS I SLOWED FOR A TRAFFIC LIGHT THE RAV4 STARTED TO HIGHLY REV UP.( MY FOOT WAS ON THE BRAKE NOT ON THE ACCELERATOR) YET IT SOUNDED AS IF IT WAS GOING TO SPEED UP FOR NO REASON. IT DIDN'T ACTUALLY ACCELERATED. I WAS ABLE TO THROW THE GEAR INTO PARK AND IT STOPPED. THAT SAME DAY I BROUGHT IT TO THE DEALER AND THEY SAID THEY FIXED IT AS PER THE RECALL. ON 3/11/10 I WAS TALKING WITH SOMEONE WHO WAS OUTSIDE THE VEHICLE. I WAS AT A FULL STOP WITH MY FOOT ON THE BRAKE BUT STILL IN DRIVE. THE SAME HIGH REVVING AGAIN HAPPENED. I AGAIN THREW THE GEAR INTO PARK AND THE REVVING STOPPED. I BROUGHT THE VEHICLE BACK TO THE DEALER. THEY INSPECTED THE VEHICLE AND THEY HAD A TOYOTA FIELD TECH INSPECT THE VEHICLE. THEY FOUND NOTHING WRONG WITH THE PEDAL. I HAVE WITNESSES TO BOTH EVENTS. THERE IS SOME PROBLEM IF IT ISN'T THE PEDAL, IT IS SOMETHING ELSE. VEHICLES DON'T REV BY THEMSELVES. I REFUSE TO DRIVE THE VEHICLE AND I HAVE NOTIFIED TOYOTA. PLEASE ADVISE AND HELP ME I LIKE THE VEHICLE OTHERWISE. *TR
Vehicle speed control, Service brakes, Electric, Mar 19, 2010, crash
I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON THE GAS PEDAL WHILE REVERSING AS THE VEHICLE WILL REVERSE ON ITS OWN DUE TO THE INCLINATION. *TR
Service brakes, Hydraulic, Vehicle speed control, Mar 11, 2010
MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/18/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I WAITED UNTIL BEGINNING OF MARCH FOR RECALL LETTER AS INSTRUCTED BY TOYOTA AND I NEVER RECEIVED THE RECALL LETTER. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT TOYOTA DOESN'T SEND OUT RECALL LETTERS AND THAT I SHOULD COME IN FOR RECALL. LAST SATURDAY THE PEDAL WAS FIXED BUT THERE IS A BRAKE LAG, MEANING THE CAR WILL NOT STOP IN TIME, YOU REALLY HAVE TO PUT A LOT OF PRESSURE TO STOP THE VEHICLE. AS PER DEALER, THEY DON'T SEE ANYTHING WRONG WITH THE CAR AND WHEN I ASKED THEM CAN THEY TELL ME IF THE CAR IS SAFE TO DRIVE THEY TOLD ME THAT TOYOTA CAN NOT MAKE THOSE GUARANTEES. I DON'T FEEL SAFE DRIVING THIS CAR AND WANT TO RETURN IT SINCE AS PER TOYOTA IF THE CAR WAS PURCHASED/LEASED WITHIN 5 DAYS OF RECALL/PRODUCTION STOPPAGE THEY WILL TAKE IT BACK. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I SHOULD CONTACT TOYOTA DIRECTLY WHICH I DID AND NOBODY IS ANSWERING THE PHONE-ITS ALWAYS BUSY. ON THEIR WEBSITE, IT DOES INDICATE THAT THEY WILL WORK ON CASE BY CASE BASIS FOR TAKE BACKS BUT NOBODY FROM TOYOTA IS WILLING TO HELP. HOW DO I PROCEED? CAN ANYBODY HELP ME? *TR
Vehicle speed control, Mar 11, 2010, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO A PRECEDING VEHICLE THAT WAS STOPPED AT THE TRAFFIC LIGHT. THERE WAS NO PHYSICAL DAMAGE TO EITHER VEHICLE. LATER, HE WAS NOTIFIED THAT THERE WAS A RECALL PERTAINING TO UNINTENDED ACCELERATION (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). WHILE TAKING THE VEHICLE TO HIS LOCAL DEALER FOR RECALL REPAIRS, THE VEHICLE EXHIBITED THE SAME FAILURE. WHILE APPROACHING A STOP LIGHT AT 15 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE BY PLACING THE GEAR SHIFT INTO THE NEUTRAL POSITION. THE FAILURE MILEAGE WAS 3,200 MILES AND THE CURRENT WAS 3,700 MILES. UPDATED 6/3/10 *CN THE CONSUMER STATED THE RECALL THAT WAS PERFORMED ON THE VEHICLE DID NOT RECTIFY THE PROBLEM WITH THE SUDDEN ACCELERATION PROBLEM. THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION THREE TIMES SINCE THE RECALL WORK WAS DONE. UPDATED 06/15/10.*JB
Vehicle speed control, Mar 9, 2010
MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/22/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I FEEL THE DEALERS MOST HAVE KNOWN WHAT WAS HAPPENING AND SOLD ME MY CAR ANYWAY. ON THE TOYOTA WEBSITE IT STATED IF YOU BOUGHT YOUR CAR WITHIN 5 DAYS OF THE RECALL THE DEALER WOULD TAKE IT BACK. WHEN I CALLED THE DEALER THEY SAID THEY NEVER HEARD ANYTHING LIKE THAT AND REDIRECTED MY CALL TO THEIR SERVICE DEPARTMENT, WHO TOLD ME THERE WASN'T A FIX YET AND I WAS TO WAIT TO BE NOTIFIED. I WANTED INFORMATION ON THE GENERAL MANAGER OR DISTRICT MANAGER AND WAS TOLD I COULD FIND IT ON THE WEBSITE. FROM THERE I DIDN'T KNOW WHO TO TALK TO. I HAVE BEEN SICK TO MY STOMACH EVER SINCE. TWO, I NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. I HAD TO CALL THE TOYOTA HOTLINE AND THEY ALSO SAID TO WAIT FOR NOTIFICATION. THREE, NEVER RECEIVING A POSTCARD, I FINALLY CALLED A DEALER AND ARRANGED FOR MY CAR TO BE FIXED. I WAS EXPERIENCING RANDOM ACCELERATION WHEN THE CAR WAS HOT AND COLD. FOUR, AFTER THE FIX THE CAR CONTINUES TO DO THIS. IT WILL ACCELERATE RAPIDLY, DECELERATE AND THEN RUN SMOOTHLY AGAIN. IT DOES THIS RANDOMLY. IT IS QUITE NERVE RACKING WHEN THIS HAPPENS. I DON'T KNOW WHAT TO DO. I HAVE A YOUNG SON WHICH I TRANSPORT ON A DAILY BASES. I AM SCARED TO DEATH TO DRIVE A CAR I WAITED 12 YEARS TO BUY. *TR
Vehicle speed control, Mar 9, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT PURCHASED HER VEHICLE ONE YEAR AGO AND CONSULTED WITH THE DEALER IN REFERENCE TO RECALLS. THE DEALER ADVISED THERE WERE NO RECALLS ON HER YEAR, MAKE AND MODEL. ALTHOUGH THERE WAS A RECALL ON HER YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) THE DEALER ADVISED THE ONLY RECALL THAT EXISTED WAS PERTAINING TO THE FLOOR MATS. THE CONTACT FELT HER SAFETY WAS AT RISK AND WANTED TO SELL HER VEHICLE BUT WAS CONCERNED WITH THE RAPID DECREASE IN VALUE. SHE FELT SHE WAS SOLD A DEFECTIVE VEHICLE BY AN AUTHORIZED DEALER AND WAS NOT WARNED THAT A POTENTIAL DEFECT EXISTED IN THE VEHICLE. THE DEALER WAS CONTACTED SEVERAL TIMES BUT HAS YET TO RESPOND. THERE WERE NO FAILURES EXISTING IN THE VEHICLE AT THIS TIME. THE CURRENT MILEAGE WAS 1,000.
Vehicle speed control, Mar 8, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4 . SHE STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE PROBLEM. SHE PICKED UP THE VEHICLE AND SHE EXPERIENCED THE ACCELERATION ONCE AGAIN AFTER THE REPAIR WAS DONE. THIS HAD OCCURRED 4 ADDITIONAL TIMES, INCLUDING AFTER THE REPAIR HAD BEEN DONE TO THE VEHICLE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT TO HAVE A NEW PEDAL INSTALLED. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 4000. UPDATED 4/26/10 *CN THE DEALER INSTALLED A GAS PEDAL SHIM. UPDATED 06/15/10
Vehicle speed control, Mar 5, 2010
TL* THE CONTACT OWNS A 2010 RAV 4. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FORTHE RECALL FOR THE PEDAL REPAIR BUT THE CONTACT DOES NOT FEEL SATISFIED WITH THE REPAIR. THE CONTACT WOULD LIKE THE ADVANCE BRAKE OVER-RIDE SYSTEM REPAIR BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO PERFORM THAT RECALL REPAIR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 80.