2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints
400 reports, newest first.
Steering, Oct 1, 2013
I STARTED THE RAV 4 AND BEGAN BACKING OUT OF THE PARKING PLACE. I IMMEDIATELY NOTICED THE STEERING WAS VERY HARD. I RESTARTED THE CAR A COUPLE OF TIMES WITH NO CHANGE AND THEN CALLED FOR A TOW TO THE DEALERSHIP. ARRIVING AT THE DEALERSHIP I WENT TO PULL THE CAR INTO THE SERVICE BAY AND THE STEERING WAS NORMAL AGAIN. THEY CHECKED THE ONBOARD COMPUTER AND FOUND AN ERROR CODE INDICATING THAT THE STEERING COMPUTER HAD A PROBLEM AND I PAID $1,000 TO REPLACE IT, AS I WAS AFRAID OF THE STEERING GOING OUT AGAIN WHILE DRIVING THE CAR. *TR
Vehicle speed control, Sep 30, 2013, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES IN AN ATTEMPT TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RESIDENTIAL GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,857.
Air bags, Aug 13, 2013
I WAS DRIVING ABOUT 25 MPH ON THE SMALL STREET. THE ROAD CURVED A LITTLE IN ONE PLACE AND TWO RIGHT WHEELS OF MY CAR WENT TO THE SHOULDER WHICH WAS THE SAME LEVEL AS THE ROAD BUT A LITTLE BUMPY OR GRAVELED. IT TOOK ME A COUPLE SECONDS TO BE BACK ON THE ROAD BUT AT THE MOMENT I WAS THERE THE RIGHT SIDE CURTAIN AIRBAG SUDDENLY DEPLOYED. I WAS VERY SCARED AND STOPPED AND CHECKED THE CAR AND THE WHEELS ' THERE WAS NOTHING AT ALL EXCEPT TWO RIGHT WHEELS WERE DUSTY. I BELIEVE THAT IT WAS A MALFUNCTION OF A SENSOR BECAUSE THERE WAS NO IMPACT AND THERE WERE NO ANY BIG ROCKS OR POT HOLES ON THE ROAD. BUT TOYOTA REFUSED TO REPAIR AIRBAGS AND INTERIOR; THEY FOUND A SCRATCH ON THE WHEEL AND CLAIMED THE WHEEL WAS BENT. IT WAS NOT TRUE AS IT WAS FOUND DURING REPAIR IN BODY SHOP. THE REPAIR COST WAS ALL FOR AIRBAGS / SENSORS AND ROOF LINING WITH JUST A FRACTION FOR BALANCING THE WHEEL TO BE SURE IT WAS INDEED OK. IT WAS A NORMAL USE OF THE CAR, NO ANY IMPACT, BUT FAULTY SENSOR. *TR
Service brakes, Hydraulic, Jul 10, 2013
LETTER FROM CONSTITUENT REGARDING AS ISSUE WITH HER TOYOTA 2010 RAV 4 - 4CYL AND FORDHAM TOYOTA SERVICE AND PARTS CENTER; SHE THINKS THE VEHICLE SHOULD BE INSPECTED, THE MATTER SHOULD BE INVESTIGATED AND PROVIDED AND APPROPRIATE REMEDY. *SMD THE CONSUMER AND HER HUSBAND TOOK THE VEHICLE TO THE DEALER FOR A BRAKE INSPECTION. THE DEALER INSPECTED THE VEHICLE, AND STATED THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THEY REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE CONSUMER STATED AFTER RETRIEVING THE VEHICLE FROM THE DEALER, HER HUSBAND THEN TOOK POSSESSION OF THE VEHICLE. AS HER HUSBAND WAS DRIVING, HE HEARD A CRACKING SOUND COMING FROM UNDER THE VEHICLE, AND ALL OF A SUDDEN, WHEN HE APPLIED THE BRAKE PEDAL, THE BRAKES DID NOT RESPOND. HER HUSBAND WAS A ABLE TO MANEUVER THE VEHICLE AND BROUGHT IT TO A STOP. ONCE HE EXITED THE VEHICLE, THE CONSUMER DISCOVERED A BRAKE PAD BEHIND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED A BOLT HOLDING THE BRAKE PAD HAD CRACKED.
Vehicle speed control, May 17, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE ENGINE RPMS CONTINUED TO INCREASE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000. *TR
Power train, Structure, Feb 20, 2013
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVE GEAR ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS KEYLESS. WHEN HE PARKED THE VEHICLE, WITH THE GEAR STILL IN DRIVE, HE WAS ABLE TO TURN THE ENGINE OFF, WHICH MEANT, IF PARKED ON THE SLIGHTEST INCLINE, THE VEHICLE COULD POSSIBLY ROLL BACKWARDS. THE CONSUMER STATED IT HAPPENED ONCE, BUT LUCKILY NO ONE WAS BEHIND HIM. A TECHNICIAN FROM TOYOTA INFORMED HIM, IT WAS NORMAL.
Suspension, Air bags, Seat belts, Structure, Vehicle speed control, Feb 11, 2013, crash
PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR
Air bags, Jan 31, 2013, crash
TL* THE CONTACT LEASED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 23 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE SIDE OF HIS VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK, BACK, AND SHOULDER. THE REAR PASSENGER SUSTAINED INJURIES TO HER LEFT BREAST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND THEY WERE ALSO PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 4,000. .UPDATED 02/25/13 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE, BECAUSE THE LEASE WAS ENDING. UPDATED 05/23/13 UPDATED 04/23/14. *JB *TR
Vehicle speed control, Jan 28, 2013, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB AND THEN INTO A BUILDING. AFTER CRASHING IN TO THE BUILDING, THE CONTACT COULD STILL HEAR THE VEHICLE ATTEMPTING TO ACCELERATE. THE CONTACT SUFFERED INJURIES TO HER HEAD AND KNEE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO REPAIR THE BODY. THE ACCELERATION FAILURE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 28,500.
Suspension, Jan 23, 2013
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO PREMATURE FAILURE OF REAR SHOCKS IN VEHICLE. *SMD
Steering, Jan 19, 2013
CLUNKING NOISE WHEN TURNING THE VEHICLE. *TR
Structure, Interior lighting, Jan 11, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT NOTICED RODENTS INSIDE OF THE VEHICLE. THE RODENTS ALSO CAUSED DAMAGE TO THE AIR FILTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 5/7/13 *CN UPDATED 05/15/2013 *JS
Service brakes, Jan 4, 2013, crash
I WAS DRIVING UP TO TRAFFIC LIGHT TO STOP AND I WENT TO BRAKE AND MY BRAKE PEDAL SEIZED UP! IT FELT LIKE IT GOT STUCK AND WOULD NOT ENGAGE, CAUSING ME TO HAVE NO BRAKES AND I HIT CAR IN FRONT OF ME. I HAD NO BRAKES AND I COULD NOT STOP! I HAVE BEEN CITED FOR HITTING SOMEONE FROM BEHIND AND THERE WAS NOTHING I COULD DO TO STOP! I BELIEVE MY ABS- ANTILOCK BRAKING SYSTEM SOME HOW CAUSED MY BRAKES TO SEIZE UP AND BECOME INOPERABLE. *TR
Suspension, Service brakes, Hydraulic, Dec 27, 2012
I HAVE TAKEN MY 1 MONTH CERTIFIED NEWLY PURCHASED VEHICLE FOR WHAT I DESCRIBE AS BRAKES/SUSPENSION PROBLEMS. ACCORDING TO THE DEALERSHIP, THEY CANNOT FIND ANY PROBLEMS WITH THE CAR. I HAVE ALREADY STATED THAT I DRIVE WITH MY GRANDKIDS IN THE CAR. THEY SEEM TO IGNORE AND FIND NOTHING WRONG WITH THE VEHICLE. I FEEL THERE IS DEFINITELY A SAFETY ISSUE! *TR
Vehicle speed control, Dec 17, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED THE BRAKES BUT THE MORE THE CONTACT DEPRESSED THE BRAKE, THE FARTHER THE VEHICLE ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF TO STOP THE ACCELERATION FAILURE. THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED OF THE PROBLEM BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Engine, Nov 17, 2012
LEAKING WATER PUMP, REPLACED AT 60,000 MILE SERVICE INTERVAL. *TR
Suspension, Nov 15, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V373000 (SUSPENSION:REAR). THE REMEDY PART WAS ON A MASSIVE BACK ORDER FOR AN UNREASONABLE LENGTH OF TIME. THE CONTACT WAS DISPLEASED TO KNOW IT HAD BEEN OVER THREE MONTHS SINCE WAITING FOR THE PART AND WAS CONCERNED OF THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.
Suspension, Nov 15, 2012
I RECEIVED A SAFETY NOTICE ABOUT MY CAR LIKE 2 MONTHS AGO. AND I STILL HAVENT RECEIVED THE OTHER LETTER SAYING THE PART WAS READY SO I CAN GET MY CAR FIXED. I TRAVEL ALOT WITH MY KIDS AND EVERY TIME I USE MY CAR I FEAR SOMETHING MIGHT HAPPEN. ACCORDING TO THE LETTER SENT. WE WERE SUPPOSE TO GET ANOTHER LETTER SENT OUT TO TELL US THE PART WAS READY AND WE CAN GET THIS PART PUT IN OUR CAR. BUT ITS ALREADY NOVEMBER AND NOTHING YET. PLEASE FOR THE SAFETY OF MY FAMILY AND OTHER FAMILIES. DONT LET SOMETHING TRAGIC HAPPEN TO GET THIS PART SENT OUT!! THANKS!!! THE INCIDENT DATE IS JUST THE DATE THE LETTER WAS SENT OUT. I JUST COULDNT SKIP THAT PART SO I PUT THAT DATE. *TR
Wheels, Nov 13, 2012
ONE WHEEL STUD ON THE FRONT PASSENGER SIDE WAS BROKEN. APPARENTLY IT WAS MADE OF POOR STEEL MATERIAL. I CHECKED INTERNET AND FOUND THIS PROBLEM WAS ALSO REPORTED BY MANY OTHERS. TO OUR DISAPPOINTMENT, SO THE MANUFACTURE AND DEALERS ARE STILL NOT ACCEPTING THE CAUSATION. I AM THINKING BOYCOTT TOYOTA SINCE THEY ARE USING CHEAP POOR PARTS MADE IN CHINA. *TR
Suspension, Nov 8, 2012
FRONT WHEEL BEARING FAILED. *TR
Power train, Oct 9, 2012, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHEN VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE ROLLED BACKWARD INTO A FENCE. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TEST, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Engine, Oct 9, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT THE DEALER FOR ROUTINE MAINTENANCE THE TECHNICIAN NOTIFIED HIM THAT THE O RING SEAL WAS CRACKED AND LEAKING OIL. THE O RING WAS REPLACED. AFTER THE REPLACEMENT OF THE O RING THE CONTACT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE ENGINE WAS OUT OF OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE O RING WAS REPLACED. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,806.
Steering, Oct 4, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION: REAR). THE CONTACT WAS DISSATISFIED WITH THE REMEDY. THE RECALL REMEDY STATES THE TIE ROD NUT WOULD BE INSPECTED FOR LOOSENESS. THE CONTACT WAS CONCERNED BECAUSE IF AT THE TIME OF INSPECTION THE TIE ROD NUT IS NOT LOOSE IT CAN BECOME LOOSE IN THE FUTURE CAUSING AN ACCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE CONTACTS CONCERNS AND STATED THE VEHICLE WOULD HAVE TO BE TAKEN IN FOR INSPECTION AND THEY WOULD NOT REPLACE THE TIE ROD UNLESS THEY FOUND IT TO BE LOOSE. THE CONTACT WAS FEARFUL OF DRIVING THE VEHICLE ESPECIALLY BECAUSE HE TAKES FREQUENT LONG TRIPS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
Suspension, Wheels, Aug 7, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE DRIVER SIDE FRONT WHEEL AND TIRE SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MAINTAIN CONTROL AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED ON THE FRONT SUSPENSION AND WAS CAUSED BY SHREDDED LUG NUTS. THE MECHANIC ADVISED THAT THE WHEEL, TIRE, LUG NUTS, BUMPER, LAMP, THE ROTOR LOWER CONTROL ARM, HUB ASSEMBLY, SEAL, BALL JOINT KNUCKLES, BRAKE PADS AND THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,458 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/12 *CN
Wheels, Jun 14, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT AFTER ROTATING THE TIRES, SHE NOTICED THAT ALL FOUR OF RIMS WERE CRACKED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 07/02/12 *BF THE CONSUMER STATED SHE HAD A TIRE THAT WOULDN'T AIR. WHEN SHE PURCHASED A USED TIRE, SHE DISCOVERED THAT TIRE WOULDN'T HOLD AIR EITHER. THE TIRE STORE INFORMED THE CONSUMER THERE WAS A CRACK IN THE RIM. WHEN THE TECHNICIAN LOOKED AT ALL THE RIMS, HE DISCOVERED THREE OUT OF FOUR RIMS WERE CRACKED. UPDATED 07/05/12.*JB