2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints
400 reports, newest first.
Service brakes, Hydraulic, Mar 10, 2011
2010 TOYOTA RAV 4. CONSUMER WRITES IN COMPLAINT OF THE PEDAL LOCATION *TGW THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDALS WERE DESIGNED TOO CLOSE TOGETHER WHICH CAUSED HIS FOOT TO BECOME TRAPPED UNDER THE BRAKE PEDAL. THE CONSUMER BELIEVED THE BRAKE PEDAL SHOULD BE REDESIGNED TO ALLOW FOR MORE FOOT CLEARANCE AND PROVIDE SOME LIGHTING TO THE FLOOR AREA. *JB
Tires, Mar 7, 2011
2010 TOYOTA RAV4 LIMITED EDITION. THE LOW PRESSURE LIGHT COMES ON IN THE DASHBOARD WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. TRI COUNTY TOYOTA BLAMED IT ON THE TIRE PRESSURE IN THE SPARE. THIS PROBLEM IS RECURRING AND CAUSES ONE TO SECOND GUESS THEIR TIRES. THEY DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM. *TR
Fuel system, Gasoline, Mar 3, 2011
THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK THE CAR TO THE DEALER. GASOLINE HAD ENTERED THE GAS TANK VAPOR RECOVERY SYSTEM AND HAD RUINED IT. THE DEALER ADVISED THAT THIS WAS DUE TO A DESIGN ISSUE AND IS IN THE PROCESS OF INSTALLING A NEW, REDESIGNED GAS TANK AND VAPOR RECOVERY SYSTEM. WHAT WAS TROUBLING TO ME WAS THAT THE VAPOR RECOVERY FILTER TANK, ABOUT 3-4 GALLONS OF CHARCOAL, WAS FILLED WITH GASOLINE. I BELIEVE THIS TO HAVE BEEN A SAFETY HAZARD WORTH REPORTING TO YOU. *TR
Other or unspecified, Feb 9, 2011
ACCELERATED PROBLEM: I WAS ON MY WAY HOME FROM HAVING MAINTANCE WORK COMPLETED ON CAR. MY FIRST THOUGHT WAS THAT TOYOTA HAD DONE SOME THING THAT CREATED THIS PROBLEM. I WAS COASTING AND BRAKING COMING UP TO STOP LIGHT, WHICH WAS RED, I WAS GOING ABOUT 1-2 MILES PER HOUR, WHEN RPM'S WENT VERY HIGH. COULD NOT STOP CAR WITH ONE FOOT ON BRAKE, NEEDED TO USE BOTH FEET ON BRAKE PEDDLE TO GET CONTROL OF CAR, ALMOST HIT CAR IN FRONT OF ME. I WAS ABLE TO STOP CAR APPRX 1-2 FEET FROM CAR IN FRONT OF ME. BRAKES OR TIRES WERE MAKING VERY LOUD NOISE. MY WIFE SAID THAT TACT WAS STRAIGHT UP, WHICH IS IN THE AREA OF 7-8 THOUSAND RPM'S. MOTOR WAS VERY LOUD. ONCE I HAD CONTROL OF CAR I PUT THE CAR IN NEUTRAL AND CAR WAS STILL ROARING, I TURNED THE MOTOR OF. WHEN LIGHT TURNED GREEN AND CARS IN FRONT OF ME PULLED AWAY, I AGAIN STARTED MY CAR UP AND APPEARED TO RUNNING NORMAL. THE ONLY THING THAT I SAW WAS DIFFERENT WAS A SYMBOL CAME ON DASH BOARD, IN BOTTOM RIGHT SIDE. IT WAS IN YELLOW WITH A CAR AND WAVY TIRE TRACKS WHICH I WAS TOLD WAS THE ABS SYSTEM. THIS LIGHT STAYED ON FOR SEVERAL MINUTES AND WENT OUT. ON 01/17/2011, I TOOK THE CAR BACK TO TOYOTA OF LAKE CITY AND THEY SAID THAT EVERYTHING CHECKED OUT AND COULD NOT FIND ANY PROBLEM WITH CAR AND COULD NOT GET TO DUPLICATE AGAIN. I WAS TOLD THAT I COULD TAKE CAR HOME, BUT FOUND OUT LATER THAT ACCORDING TO TOYOTA RULES, I SHOULD NOT HAVE BEEN ABLE TO DRIVE CAR HOME. TECH WAS TRYING TO GET A HOLD OF TOYOTA HEAD QTRS, BUT I FOUND OUT LATER, TOYOTA HEAD QTRS WAS CLOSED. NOT HAPPY WITH THIS AND ASKED FOR FURTHER TESTS. I BROUGHT THE CAR BACK AGAIN ON 01/26/2011 AND WAS TOLD THAT FIELD TECHNICIAN RAN FURTHER TESTS ON CAR, TOYOTA HAD THE CAR FOR 2 DAYS. I WAS TOLD THAT EVERYTHING CHECKED OUT AND NOTHING FURTHER COULD BE DONE. THEY NEEDED THE CAR TO ACCELERATE AGAIN, WHILE TOYOTA HAD THE CAR TO DETERMINE WHAT WENT WRONG.
Vehicle speed control, Jan 31, 2011, crash
I WAS AT A COMPLETE STOP AT A RED LIGHT WITH MY FOOT ON THE BRAKE, I WAS STOPPED FOR AT LEAST 10 OR MORE SECONDS. WITH MY FOOT ON THE BRAKE THE RAV4 STARTED TO MOVE. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL, BUT THE CAR CONTINUED FORWARD. I STRUCK THE CAR IN FRONT OF ME. THE ENGINE WAS REVVING LOUDLY. THE CAR CONTINUED FORWARD. I THEN PLACED BOTH FEET ON THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE CAR,I STRUCK THE CAR A SECOND TIME. AT WHICH POINT I WAS ABLE TO GET THE CAR IN PARK. THE ENGINE CONTINUED TO REV FOR A SECOND THEN STOPPED.I MOVED THE CAR A SHORT DISTANCE TO A PARKING LOT. AN ACCIDENT REPORT WAS FILED WITH THE POLICE,AND THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP. TOYOTA WAS CONTACTED AND I AM AWAITING SPX SERVICE SOLUTIONS /EAA TO INSPECT THE CAR AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER. THE ROAD CONDITIONS WERE DRY,WEATHER CLEAR,AIR TEMP. WAS MINUS 6. *TR
Engine and engine cooling, Vehicle speed control, Jan 30, 2011, crash
I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIRBAGS DEPLOYED. I WAS SHAKEN AND VERY SCARED BUT NOT INJURED. THE CAR SUSTAINED HEAVY DAMAGE TO THE FRONT END, FRONT RIGHT SIDE AND THE RIGHT FRONT TIRE. THE STRUCTURE (BRICK SIDES WITH GARAGE DOOR IN MIDDLE) ALSO SUSTAINED HEAVY DAMAGE ESPECIALLY THE BRICKS ON THE RIGHT SIDE THAT CRUMBLED. I NOTIFIED TOYOTA AND AWAIT THEIR ENGINEERING INSPECTION.
Vehicle speed control, Jan 27, 2011
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 5 MPH AND APPROACHING A RED LIGHT, THE CONTACT WAS APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED. THE CONTACT STATED THE BRAKE PEDAL BECAME VERY STIFF. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND STOP THE VEHICLE. THE CONTACT TURNED THE IGNITION OFF AND SWITCHED THE GEAR TO PARK. AFTER TURNING THE IGNITION ON, THE VEHICLE CONTINUED AS NORMAL. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THE CONTACT NEEDED TO GO THROUGH ARBITRATION. THE FAILURE MILEAGE WAS 6,598.
Trailer hitches, Jan 12, 2011
TL*THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER PURCHASING A VEHICLE THAT CAME EQUIPPED WITH A TOW PACKAGE, HE DECIDED TO HAVE THE TRAILER HITCH ATTACHED AT THE DEALER. PRIOR TO HAVING THE ELECTRICAL HARNESS AND SWITCH MODULE INSTALLED, THE CORPORATE OFFICE ADVISED HIS DEALER NOT TO PERFORM THE WORK DUE TO A KNOWN DEFECT THAT THEY HAVE DISCOVERED. THE DEALER CONTINUED TO DO THE WORK. THE TYPE OF DEFECT HAD NOT BEEN DISCLOSED AND THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE ON THE VEHICLE WAS 13,000.
Wheels, Jan 10, 2011
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE VEHICLE WAS PARKED AND THE CONTACT WAS ATTEMPTING TO REPLACE THE REAR PASSENGER SIDE TIRE. WHILE UNSCREWING THE LUGS, FOUR OF THE FIVE STUDS ON THE WHEEL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE STUDS COULD BE REPAIRED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,300.
Vehicle speed control, Jan 9, 2011, crash
I HAVE A TOYOTA RAV 4 2010. SEVERAL TIMES WHEN I HAVE COME TO A STOP AND THEN SHIFTED INTO PARK, THE CAR STARTS TO ACCELERATE ON ITS OWN AS IF IT WERE RACING TOP SPEED.I SLAMMED ON THE BRAKES. I TRIED TO SHIFT INTO NEUTRAL . THE CAR LURCHED FORWARD AND CRASHED INTO THE SNOW BANK IN FRONT OF ME AS I TURNED THE CAR OFF. THIS HAPPENED TWO OTHER TIMES AS I WAS TRYING TO PARK TODAY. I TRIED CALLING THE DEALERSHIP BUT THEY WERE CLOSED. DON'T KNOW WHAT THEY WILL DO. I NEED THE CAR FOR WORK TOMORROW, BUT AM HESITANT TO DRIVE IT ANYWHERE OF COURSE. *TR
Vehicle speed control, Jan 9, 2011
ON DECEMBER 24, 2010 MY FATHER EXPERIENCED A THIRD INCIDENT OF UNINTENDED ACCELERATION IN HIS 2010 TOYOTA RAV. DESPITE HAVING ALREADY PERFORMED ALL THE NECESSARY RECALL FIXES, EXTENSIVE TESTING BY 2 TOYOTA DEALERSHIPS AND EVEN HAVING THE ENTIRE GAS PEDAL REPLACED, THE CAR MALFUNCTIONED. THE ENGINE BEGAN TO REV AT A HIGH RATE AS HE SLOWED FOR A 4-WAY STOP. HIS FOOT WAS FIRMLY ON THE BRAKE, NOT THE GAS PEDAL AS TOYOTA LIKES TO CONTEND. THE BRAKE WAS NOT FULLY RESPONSIVE AND HE HAD TO LIFT HIS FOOT FROM THE BRAKE AND DEPRESS IT A SECOND TIME TO BRING THE CAR TO A STOP, THOUGH THE ENGINE CONTINUED TO RACE. HIS FOOT WAS NOT TOUCHING THE ACCELERATOR. HE WAS FORTUNATE TO BE DRIVING AT A SLOW ENOUGH SPEED AND TRAFFIC WAS LIGHT AT THE TIME SO HE WAS ABLE TO AVOID AN ACCIDENT. HE CONTACTED THE DEALERSHIP AND THEY HAVE TESTED THE CAR (AGAIN) AND STILL CAN NOT FIND ANY PROBLEM (AGAIN). NOW THEY SAID THEY NEED TO KEEP THE CAR FOR 4 MORE WEEKS TILL A REP ARRIVES IN THE AREA FOR MORE TESTING. *TR
Other or unspecified, Dec 22, 2010
THE 2010 RAV4 ROLLS BACKWARDS WHILE IN DRIVE. I FIRST NOTICED THIS WHILE STOPPED A RED LIGHT IN TRAFFIC. I TOOK MY FOOT OFF THE BRAKE AND THE CAR PROCEEDED TO ROLL BACKWARDS AND DID NOT STOP UNTIL I APPLIED BRAKE PRESSURE. I'VE ALSO EXPERIENCED THIS WHILE STOPPED TO REMOVE MY MAIL FROM MY MAIL BOX AND THE CAR ROLLED BACKWARDS INTO THE ROADWAY WHILE IN DRIVE. IT HAPPENED AGAIN WHEN I WAS IN MY DRIVEWAY THE CAR WHILE IN DRIVE ROLLS BACKWARDS, FREELY, WITH NO SIGN OF STOPPING UNTIL I APPLY BRAKE PRESSURE. THIS IS EXTREMELY DANGEROUS AND UNEXPECTED WHEN IT HAPPENS. MY TOYOTA DEALERSHIP CLAIMS THIS IS NORMAL FOR THIS CAR. FRANKLY, I DON'T FEEL SAFE IN THE CAR. THANKFULLY, NO ONE HAS BEEN INJURED WHEN THIS HAPPENS. I'M NOT SURE IF THE FAILED COMPONENT IS THE DRIVE TRAIN, THE TRANSMISSION OR THE HYDRAULICS. THIS REALLY NEEDS TO BE LOOKED INTO BY SOMEONE BEFORE ANYONE IS KILLED OR INJURED.
Air bags, Dec 19, 2010
DATE: 12/19/2010 FROM: [XXX] RE: 2010 TOYOTA RAV 4 LEASE/ AIR BAG SAFETY CONCERN I RECENTLY LEASED A RAV4 FROM YOUR DEALERSHIP. I TRADED A 2007 PRUIS AND HAVE OWNED NUMEROUS TOYOTAS. MY REASON FOR LEASING THE RAV 4 WAS TO MAKE LIFE EASIER AND SAFER FOR MY SPOUSE WHO IS UNDERGOING CANCER TREATMENT. I MADE THIS FACT KNOWN TO MY SALESMAN SONNY ROTHWELL AND BROUGHT HER WITH ME TO TEST HER GETTING IN AND OUT OF THE VEHICLE AND GENERAL COMFORT. THE VEHICLE WAS NOT RUNNING DURING THIS TEST. I DROVE THE VEHICLE APPROXIMATELY 5000 MILES WITHOUT PAYING ATTENTION TO THE DASH WARNING LIGHT REGARDING AIR BAG ACTIVATION. WHEN I FINALLY CHECKED WITH YOUR SERVICE DEPARTMENT, THEY STATED THAT THE AIR BAG LIGHT INDICATES THAT THE AIR BAG IS NOT IN ACTIVE MODE WHEN OFF AND THAT THIS OCCURS WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER SEAT. I ASKED THE AMOUNT NEEDED TO ACTIVATE THE ON POSITION AND THEY DID NOT KNOW. MY WIFE IS 5 1 AND WEIGHS 86 POUNDS AND I WOULD NEVER HAVE LEASED THIS VEHICLE IF I WOULD HAVE KNOWN SHE WOULD NOT HAVE THE BENEFIT OF AIR BAG SAFETY. AIR BAGS SAVED MY WIFE AND MOTHER IN-LAW SEVERAL YEARS AGO. I CALLED TOYOTA CORPORATE 800 331-4331 AND EXPLAINED MY PROBLEM. THEY STATED THAT IT REQUIRES 90LBS OF WEIGHT TO ACTIVATE AIR BAG AND THAT THIS COULD NOT BE ADJUSTED. REF# 1012030063 I LATER CALLED SERVICE MANAGER DAVID NEWTON AND HE CONFIRMED THE 90 LB WEIGHT REQUIREMENT. HE SUGGESTED I BRING THE CAR IN. PRIOR TO BRINGING THE VEHICLE TO THE DEALER, I TESTED THE FRONT SEAT BY HAVING MY WIFE SIT IN THE SEAT WITH A 16 LB BOWLING BALL ON HER LAP. THE AIR BAG LIGHT WAS STILL SHOWING OFF. I ALSO READ MY OWNERS MANUAL AND FOUND NO INDICATION OF ANY WEIGHT REQUIREMENT FOR AIR BAG ACTIVATION. THERE WERE REFERENCES TO CHILDREN AND LUGGAGE IN PASSENGER SEAT. I BROUGHT THE CAR INTO YOUR DEAL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Power train, Electrical system, Dec 16, 2010
2010 RAV 4 ACCELERATOR STUCK GOING INTO REVERSE WITH THE RIGHT FOOT SECURELY ON THE BRAKE PEDAL. PLACED CAR IN PARK AND THE CAR HIT RED LINE 7000RPM. LOOKING AT THE ACCELERATOR PEDAL, THERE IS NOTHING TOUCHING THE PEDAL. THE ONLY WAY TO STOP THE ACCELERATION PROBLEM IS TO SHUT ENGINE OFF. STUCK ECM COMPUTER. *TR
Vehicle speed control, Dec 16, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE ACCELERATED VERY RAPIDLY. SHE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATED AND CRASH INTO A CONCRETE BARRIER. SHE SUSTAINED BRUISES TO HER ARM AND LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED FROM THE FENDER AT AN ANGLE TO THE DRIVER'S SIDE DOOR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,110.
Vehicle speed control, Dec 15, 2010
2010 TOYOTA RAV 4. CONSUMER STATES PROBLEM WITH SUDDEN ACCELERATION. *TGW THE CONSUMER STATED HE WAS STOPPED AT A RED LIGHT WAITING FOR THE LIGHT TO TURN GREEN. THE CONSUMER STATED HE HAD HIS FOOT ON THE BRAKE, WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER STATED HE QUICKLY TURNED THE IGNITION KEY TO THE OFF POSITION AND THE ENGINE STOPPED. WHEN HE TURNED THE ENGINE ON AGAIN, THE ACCELERATION RETURNED. *JB
Fuel system, Gasoline, Dec 15, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 20 MPH THE GASOLINE TANK STARTED LEAKING AND THE GASOLINE ODOR WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THERE WAS A HOLE IN THE FUEL TANK WHICH NEEDED TO BE REPAIRED. THE TECHNICIANS STATED THAT THE VEHICLE HIT DEBRIS WHICH COULD HAVE DAMAGED THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Service brakes, Hydraulic, Vehicle speed control, Dec 2, 2010, crash
I WAS GOING ABOUT 4 MPH AROUND A GROCERY STORE PARKING LOT AND THE VEHICLE MADE A LOUD ROARING NOISE AND ACCELERATED. I WAS UNABLE TO STOP ACCEPT FOR A CONCRETE POST IN THE PARKING LOT. I HAD NO CONTROL AND NO BRAKES. THIS INCIDENT HAS LEFT ME WITHOUT A VEHICLE FOR USE. THIS IS DETRIMENTAL TO MY DAILY ROUTINE INCLUDING THE CARE OF MY 93 YEAR OLD FATHER WHO HAS DOCTORS APPOINTMENTS AND OTHER NEEDS THAT REQUIRE A VEHICLE. I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND CANNOT AFFORD TO MAKE CAR PAYMENTS OR PAY $40.00 FOR CAR RENTAL. IT WILL BE OVER 3 WEEKS BEFORE THE DEALERSHIP WILL CHECK ELECTRONIC BOX/THE CAR AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 3 WEEKS BEFORE I WOULD BE CONTACTED. I WILL NOT BE GIVEN A RENTAL UNTIL PROOF IS DETERMINED. *TR
Air bags, Dec 1, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT HIS PASSENGER WEIGHS 78 POUNDS AND WHENEVER SHE WAS IN THE PASSENGER SEAT THE AIR BAG LIGHT FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PERSON SITTING IN THE FRONT SEAT SHOULD BE 80 POUNDS OR MORE BEFORE THE AIR BAG LIGHT WOULD ILLUMINATE. THEY ALSO WERE UNABLE TO ADJUST THE SEAT IN ANY MANNER REGARDING THE AIR BAG LIGHT IN ORDER TO ACTIVATE THE ON POSITION. THE MANUFACTURER STATED THAT SHE WAS NOT THE CORRECT WEIGHT AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,300. UPDATED 01/14/11*LJ UPDATED 02/02/11 *CN
Vehicle speed control, Nov 30, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SUDDENLY ON TWELVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE LATEST OCCURRENCE RESULTED IN THE VEHICLE JUMPING THE CURB AND HITTING A TREE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING AT A SLOW SPEED OR COMING TO A STOP; THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
Vehicle speed control, Nov 29, 2010
TOYOTA RAV4 2009. ELECTRONIC SPEED CONTROL MALFUNCTION. UNIT CONTINUES TO BLINK ON AN OFF WITH NO CONTROL OF THE SPEED OF THE VEHICLE. AT THE SAME TIME THE SLIPPERY ROAD SYMBOL SHOWS UP AND FOR NO REASON (ROAD IS PERFECTLY DRY AND NORMAL). INSTRUMENT PANEL SHOWS NO OTHER SIGNS OF ABERRANT BEHAVIOR. *TR
Vehicle speed control, Nov 29, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE THE CONTACT WAS DRIVING 5 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A WALL OF CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TECHNICIAN WILL REPAIR THE BODY WORK ONLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE CONTACT WAS BRUISED AND SLIGHTLY INJURED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/14/11*LJ
Vehicle speed control, Nov 23, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE MOVING THROUGH A PARKING LOT 4 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO A STONE POOL. THE VEHICLE WAS TOWED FROM THE SCENE TO THE DEALERSHIP. THE VEHICLE SPEED DID NOT INCREASE ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 10V017000, WHICH WAS RELATED TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 8000.
Power train, Nov 10, 2010
WHILE DRIVING MY TOYOTA RAV 4 BUILD SEP/2010, COMPLIANCE OCT 2010 AT 20KM PER HOUR, AUTOMATIC, I WAS BEGINNING TO BRAKE GENTLY AND MOVE INTO NEUTRAL WHEN THE ENGINE REV UP AT 8000 RPM. I COMPLETED THE MANEUVER TO PUT THE CAR IN NEUTRAL (WITHIN MILLISECONDS OF THE PROBLEM HAPPENING) AND AFTER WATCHING THE CLOCK SHOWING 8000 RPM FOR 1 SECOND I TURNED THE CAR OFF. I DID NOT SUFFER ANY INJURIES, BUT I HAVE BAD DREAMS ABOUT IT. MY WIFE WAS IN THE CAR AT THE TIME AND SHE ALSO WITNESSES THE EVENT. TOYOTA IS INVESTIGATING... *TR
Service brakes, Hydraulic, Nov 10, 2010
MY NEW 2010 TOYOTA RAV4 MAKES SQUEAKING NOISE FROM THE REAR WHEEL WHILE I APPLY BRAKE AFTER A COLD START. THE NOISE GOES AWAY AFTER APPLYING THE BRAKES COUPLE OF TIMES. *TR