2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints
400 reports, newest first.
Structure, May 2, 2016
THE PAINT ON THE ROOF IS COMING OFF. I RESEARCHED IT ONLINE, AND OTHER WHITE RAV4 OWNERS HAVE THE EXACT ISSUE. I JUST COMMUNICATED WITH A LOCAL TOYATA DEALER AND TOYOTA SAYS IT WOULD COVER 80% OF THE REPAIR COST (PART ONLY, NOT TAX). I DON'T THINK THIS IS RIGHT. IF THIS IS THE PAINT DEFECT, WHY WOULD I HAVE TO PAY FOR THIS REPAIR?
Seat belts, Apr 28, 2016
LETTER FROM CONGRESSMAN FRELINGHUYSEN ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HER TOYOTA RECALL. *SMD 2010 TOYOTA RAV4. THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE RECALL. *JB
Suspension, Apr 25, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THERE WAS A LOUD POPPING SOUND. THE CONTACT DISCOVERED THAT THE REAR AXLE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,500.
Seats, Apr 22, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT CUSHION HEATER GENERATED EXCESSIVE HEAT. THE CONTACT WAS NOT INJURED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE SEAT BACK AND HEATING ELEMENT WERE BOTH REPLACED PREVIOUSLY DUE TO THE HEATING ELEMENT GENERATING INADEQUATE HEAT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,815.
Suspension, Apr 11, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A DEALER FOR SERVICE ON EXTREME WEAR FOR THE TIRES, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE ALIGNED. HOWEVER, THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) WAS PREVIOUSLY PERFORMED. THE TECHNICIAN THEN STATED THAT FOR AN ALIGNMENT TO BE PERFORMED, THE ENTIRE REAR SUSPENSION OF THE VEHICLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE TECHNICIAN'S STATEMENT. THE FAILURE MILEAGE WAS 62,000.
Visibility/wiper, Apr 5, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WIPER DID NOT WIPE CLEARLY AND MADE AN UNUSUAL NOISE WHEN ACTIVATED. THE FAILURE MILEAGE WAS UNKNOWN.
Wheels, Fuel/propulsion system, Apr 3, 2016
I BOUGHT THE CAR 8/31/2010. THE CAR ALWAYS JUMPED FOR NO REASON. HENDERICKSON TOYOTA SAID NOTHING WAS WRONG. I SAW 2010 RAV4 WAS INVOLVED IN A LAWSUIT THAT TOYOTA CORPORATION LOST IN 2013. I WAS NEVER NOTIFIED. THE CAR WAS RPAIRED FOR A FLOOR MAT PROBLEM, BUT NOT THE MOTOR JUMP. I SOLD THE CAR BECAUSE THE CAR WAS IN 2015 BECAUSE IT HAD A SECOND MAJOR PROBLEM WITH POOR CONTROL OF BACKEND.
Seat belts, Mar 30, 2016
RECALL NOTICE RECEIVED 6 MONTHS AGO. CONTACT TOYOTA DEALER THEN AND EVERY MONTH SINCE RECEIVING NOTICE. DEALER ADVISES STILL NO RESOLUTION FROM TOYOTA. FIX SUGGESTED SOUNDS SIMPLE WITH PLASTIC COVERS ON BELTS. PLEASE ESCALATE PRIOIRTY TO TOYOTA!!!
Visibility, Visibility/wiper, Mar 30, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Seat belts, Visibility/wiper, Mar 24, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS), 15V577000 (VISIBILITY/WIPER), AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Electrical system, Engine, Fuel/propulsion system, Mar 22, 2016
LEFT A TOYOTA DEALERSHIP AFTER HAVING SERVICE . IT WAS RAINING OUTSIDE I HAD JUST JUMPED ON THE HIGHWAY AND MY 4 WHEEL DRIVE CHECK ENGINE LIGHT AND A THIRD LIGHT ALL CAME ON. I THEN DROVE TO AUTOZONE I WAS TOLD THAT I NEEDED A 02 SENSOR. BUT I HAD JUST LEFT THE TOYOTA DEALERSHIP AND WAS TOLD THERE WAS NO PROBLEMS WITH MY VEHICLE. I READ A POST ON YOUR WEBSITE AND WITH THE SAME CONCERN AND DECIDED TO ADD MY COMPLAINT. I WILL BE TAKING MY CAR BACK TO THE DEALERSHIP ON FRIDAY.
Suspension, Mar 10, 2016
AFTER A RECALL REPAIR ON THE REAR ADJUSTMENT ARMS THE ADJUSTMENT OF WHEEL ALIGNMENT IS PREVENTED BY EPOXY RESIN APPLIED TO PREVENT RUST. IF THE WHEELS ARE NOT PROPERLY ALIGNED AT TIME OF REPAIR OR EVEN IF THE ALIGNMENT SOMEHOW CHANGES THERE IS NO WAY TO READJUST THE ALIGNMENT.I EXPERIENCED THIS AND RUINED MY TWO REAR TIRES NOT REALIZING THE ALIGNMENT COULDN'T BE ADJUSTED. NOW I AM CONFRONTED WITH A $1000 REAPIR BILLTO REINSTALL THE RECALL REPAIR ( WHICH WON'T BE ADJUSTABLE FOR ALIGNMENT) AND TWO NEW TIRES AT $235 A PIECE. IF A PERSON DIDN'T NOTICE THE WEAR ON THEIR TIRES THE RESULT WOULD BE A BLOWOUT. THIS RECALL REPAIR WILL CAUSE MORE PROBLEMS THAN IT SOLVES. NOBODY IS GOING TO OWN A CAR THAT CANNOT BE ALIGNED WITHOUT GREAT EXPENSE. IN ADDITON THE SAFETY FACTOR OF HAVING AN AUTO THAT CANNOT BE ALIGNED HAS MANY RAMIFICATIONS. THE IMAGE UPLOADED SHOWS THE TIRE AFTER 20,000 MILES ON A 60,000 MILE TIRE.
Engine, Fuel/propulsion system, Mar 1, 2016
APRIL 2014: AT APPROXIMATELY 50,000 MILES, CHECK ENGINE LIGHT AND STABILITY CONTROLS ON DASH WHILE DRIVING. DEALER INFORMS THAT THERE IS A CHARCOAL CANISTER MALFUNCTION AND THE PART NEEDS TO BE REPLACED. DEALER PERFORMED REPAIR AND REPLACEMENT OF TOYOTA PARTS. PAID ~$900. FEBRUARY 2016: SAME LIGHTS ON DASH WHILE DRIVING. TAKE TO THE DEALER AND THE ERROR CODES INDICATE THE CHARCOAL CANISTER NEEDS TO BE REPLACED AGAIN. ESTIMATE $1020. THE PART IS NO LONGER UNDER 12-MONTH WARRANTY AS IT WAS REPLACED 20 MONTHS AGO.
Air bags, Visibility/wiper, Feb 18, 2016
WIND SHIELD WIPERS DONT WORK, AND MY PASSENGERS SEATBELT LIGHT TURNS ON AND OFF WHEN NO ONE IS SEATING IN ' THE SEAT.THE CAR HAS "TURNED OFF WHILE DRIVING. TOOK IT TO THE MECHANIC THEY CHANGED THE OIL.
Fuel/propulsion system, Feb 8, 2016
A FEW DAYS AGO, I TURNED ON MY VEHICLE AND SAW THREE LIGHTS, CHECK ENGINE, ELECTRONIC STABILITY CONTROL, AND 4WD. I TOOK MY VEHICLE INTO THE TOYOTA DEALER, WHICH DIAGNOSED MY PROBLEM AS WATER IN THE CHARCOAL CANISTER THAT IS PART OF THE EVAPORATIVE FUEL SYSTEM. PROBLEM IS THAT FUEL VAPORS CAN NOW ACCUMULATED IN AND ABOUT THE VEHICLE. THE DEALER CHECKED WITH TOYOTA TO SEE IF IT WOULD PAY FOR THE REPAIR. THEY WOULDN'T. THE TOTAL PARTS TO FIX THIS PROBLEM COST ABOUT $1000, AND THE 3 HRS' LABOR IS OVER $500. I WAS SHOCKED. BUT SHOCK TURNED TO OUTRAGE WHEN I SAW, AMONG THE PARTS, A $14 PART TO COVER THE CANISTER AND PREVENT WATER ON THE ROAD FROM CONTAMINATING AND RUINING THE REPLACEMENT CHARCOAL CANISTER. WHY DIDN'T TOYOTA INFORM ME OF THIS BEFORE? I WOULD HAVE SPENT $14 PLUS AN HR'S LABOR TO INSTALL THIS COVER TO AVOID A $1500-1600 REPAIR. I CALLED TOYOTA AND ASKED WHY THEY WOULDN'T COVER THIS REPAIR. THEY SAID BECAUSE MY CAR HAS 64,000 MILES. THIS IS ABSURD. THIS IS A MANUFACTURING/DESIGN DEFECT THAT TOYOTA SHOULD COVER, BUT TOYOTA REFUSES TO DO SO, UNLESS THEY GET MORE COMPLAINTS, ACCORDING TO THE TOYOTA REP WITH WHOM I SPOKE. SO HERE'S ONE COMPLAINT. WHAT WITH ACCELERATOR PROBLEMS, STABILIZER PROBLEMS, POWER WINDOW PROBLEMS, AND I CAN'T RECALL WHAT ELSE THEY'VE RECALLED ON THIS VEHICLE, NOW I HAVE TO ADD A CHARCOAL CANISTER THAT WASN'T ADEQUATELY PROTECTED FROM ROAD WATER AT THE TIME OF MANUFACTURE. IT'S LIKE I BOUGHT THIS VEHICLE BEFORE TOYOTA WAS DONE BUILDING IT, AND THE COMPLETION OF MANUFACTURING HAS TAKEN 5+ YRS!
Fuel/propulsion system, Feb 8, 2016
DEALER SAYS THAT CHARCOAL CANNISTER, WHICH IS PART OF EVAPORATIVE SYSTEM, HAS FAILED BY ALLOWING WATER TO RUIN CHARCOAL. WANTS $1500 TO REPAIR. SAYS TSB FOR THIS DOESN'T COVER MY VEHICLE DUE TO MILEAGE (WOULD BE COVERED IN CA). FUEL FUMES CAN ACCUMULATE IF THIS IS NOT REPAIRED.
Visibility/wiper, Dec 15, 2015
MY DRIVER SIDE SUN VISOR HANGS DOWN ABOUT 1.5 INCH FROM THE CEILING ALL THE TIME. IT DOES NOT STAY UP CLOSE TO THE TOP AT ALL AND IT BLOCKS MY VIEW. IT IS HARD TO SEE THE TRAFFIC LIGHT WITH IT HANGING DOWN SO I HAVE TO HOLD IT UP WITH ONE HAND WHILE DRIVING. I HIT MY HEAD ON IT A COUPLE OF TIMES WHILE GETTING INTO THE CAR. I CALLED TOYOTA AND THEY TOLD ME THAT THERE IS NO RECALL ON SUN VISORS FOR RAV 4. I WILL HAVE TO GET IT FIXED FROM THE DEALER WHO CHARGES APPROX. $150. I CAME ACROSS MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FROM RAV4 AND CAMRY OWNERS. THIS IS A VERY SERIOUS ISSUE AND IT CAN CAUSE ACCIDENTS AND HEAD INJURIES. TOYOTA HAD A RECALL ON VISORS FOR CAMRY AND NOT FOR RAV4. I AM DEEPLY DISAPPOINTED THAT TOYOTA IS NOT TAKING ANY ACTION ON THIS ISSUE.
Service brakes, Nov 17, 2015, crash
I WAS DRIVING ON THE FREEWAY. THE TRAFFIC WAS STOP AND GO. I WAS GOING 10MPH WHEN THE TRUCK IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND NOTHING HAPPENED. I PUSHED THE BRAKES TO THE FLOOR WITH BOTH FEET AND STILL NOTHING. I HIT THE BACK OF THE TRUCK IN FRONT OF ME. NO DAMAGE TO THE TRUCK JUST MY FRONT END. I GOT OVER TO THE SHOULDER AND THE BRAKES WORKED FINE. I NOTICED THAT WHEN I WAS BRAKING MY ABS LIGHT WAS FLASHING. I TOOK IT TO THE DEALERSHIP. THEY SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING. BUT WAS I AWARE OF A SERVICE RECALL ON THE SMART STOP TECHNOLOGY. I SAID NO I HAVEN'T. I WAS TOLD THAT THE "RECALL CAME OUT IN 2013" FUNNY BECAUSE MY CAR HAD BEEN TO THE DEALERSHIP IN 2014. WHY WAS IT NOT TAKEN CARE OF THEN. I HAVE READ THAT OTHERS HAVE HAD THIS SIMILAR PROBLEM AND WHERE TOLD THAT THERE IS NOTHING WRONG. I AM VERY THANKFUL I WAS ONLY GOING 10 MPH OR IT COULD OF BEEN ALOT WORSE.
Other or unspecified, Oct 14, 2015
TOYOTA RAV4'S PAINT IS PEELING ON THE ROOF IN THE AREA LOCATED BETWEEN THE TOP OF THE WINDSHIELD AND THE MOON ROOF. THE PAINT COLOR IS BLIZZARD PEARL WHITE. I HAVE PERSONALLY OBSERVED THE SAME ISSUE ON OTHER RAV4S HAVING NOTICEABLE MISSING PAINT PATCHES IN THE SAME AREA OF THE ROOF. THE PAINT ALSO CHIPS VERY EASILY OVER THE ENTIRE SURFACE OF THE VEHICLE.
Air bags, Sep 30, 2015, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 70 MPH, THERE WERE BLOCKS OF ICE ON THE ROAD THAT CAUSED THE CONTACT TO CRASH INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,522.
Suspension, Sep 23, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER AND OUTER STABILIZER BARS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.....UPDATED 11/02/15*BF UPDATED 11/05/15. *JB
Suspension, Sep 16, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SWERVED INTO AN ADJACENT LANE WITHOUT WARNING. TWO YEARS AGO, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER OF THE PREVIOUS REPAIR WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Wheels, Sep 7, 2015
I WENT TO ROTATE THE TIRES FOR THE FIRST TIME ON MY 2010 RAV4 2.5 V6. I HAD NEVER HAD THE TIRES OFF BEFORE. THE ONLY TIME THEY WOULD HAVE BEEN OFF WAS WHEN I WENT BACK TO THE DEALER AFTER HAVING THE CAR FOR APPROXIMATELY 6 MONTHS TO HAVE THE FRONT 2 WHEELS RE-BALANCED BECAUSE OF A SLIGHT SHAKING IN THE STEERING WHEEL. THIS FIXED THE PROBLEM. HOWEVER WHEN I WENT TO ROTATE 4 TIRES, 2 OF THE FRONT LUG BOLTS BROKE. WHEN I INSPECTED THEM I COULD SEE THAT A COUPLE MORE LOOKED LIKE THEY WERE ALSO STRETCHED BETWEEN THE THREADS, MOST LIKELY FROM OVER TORQUING. KNOWING THAT THEY WOULD LIKELY BREAK ALSO, I DECIDED TO REINSTALL THE WHEEL ANYWAY AND SEE AT WHAT TORQUE POINT THE OTHERS WOULD BREAK. THE ONES THAT ALREADY WERE STRETCHED BROKE AT 85 FT LBS. 2 OTHERS THAT WERE NOT VISIBLY STRETCHED BROKE AT 90 & 95 FT.LBS. I'VE WORKED ON AND RESTORED CARS FOR 50 YEARS. I KNOW WHAT WHEEL STUDS WILL TAKE BEFORE THEY BREAK. I'VE NEVER HAD 13 MM OR 1/2 INCH WHEEL BOLTS BREAK AT THIS LOW TORQUE. THE REPLACEMENT BOLTS, WAGNER BRAKE BRAND, ARE MARKED AS A METRIC 10.9 STRENGTH BOLT, EQUIVALENT TO A SAE GRADE 8. THESE ARE RATED TO TAKE +/- 100 FT. LBS. TORQUE. THE STOCK TOYOTA BOLTS HAVE NO MARKINGS AND THEY RECOMMEND 80 FT LBS AS THE AMOUNT TO TIGHTEN TO. I BELIEVE 8.8 ARE STOCK STRENGTH BOLTS WHICH WOULD TAKE 80 FT LBS, BUT THESE ARE INFERIOR IF THEY ARE 8.8 AND LEAVE NO MARGIN FOR ERROR (OVER 80 FT LBS). SOMEONE USING AN IMPACT WRENCH COULD EASILY OVER STRESS THESE INFERIOR BOLTS. I HAVE SAVED ALL 20 BOLTS I REPLACED. I BELIEVE IF THEY WERE INDEPENDENTLY TESTED IT WOULD SHOW THAT THEY ARE UNSAFE FOR THESE CARS. FROM WHAT I HAVE FOUND ON THE INTERNET, THIS SEEMS TO BE WIDE SPREAD ON MOST 2009 AND 2010 RAV4 CARS. IT WOULD BE INTERESTING TO SEE WHAT THESE 2 YEARS BOLTS TEST AT COMPARED TO THE 2012 AND LATER MODELS. IT MIGHT SHOW THAT TOYOTA KNEW THEY HAD A BREAKAGE PROBLEM.
Power train, Aug 20, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DIFFERENTIAL MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,975.
Air bags, Structure, Other or unspecified, Aug 11, 2015, crash
WHEN MY VEHICLE WAS STOPPED I WAS REAR ENDED AT ABOUT 15 MPH. AIRBAGS DID NOT DEPLOY BUT ALL BAG LIGHTS ILLUMINATED.