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2011 Toyota RAV4

Problems, recalls and owner-reported issues

Vehicle speed control is the leading concern among 287 owner complaints filed for this model year. This is the 15th highest complaint count among 26 RAV4 model years with reports.

Complaints by model year
  12. 287

Of the 2011 reports, 44 involved a crash and 8 involved a fire. 20 people were injured.

Primary concernVehicle speed control69 reports · 24% of complaints
Owner complaints287Filed with NHTSA
Recall relationship11 safety recallsNHTSA campaign records

What owners report most often

  1. Vehicle speed control69
  2. Service brakes48
  3. Visibility/wiper48
  4. Engine33
  5. Seat belts30
  6. Power train25
  7. Air bags20
  8. Electrical system19

Recalls and investigations

  1. Suspension, rearAug 12, 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

    Campaign 16V596000 on NHTSA.gov

  2. Seats, front assembly, seat heater/coolerJun 2, 2016

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

    If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

    SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

    Campaign 16V396000 on NHTSA.gov

  3. Seat belts, rear/otherFeb 19, 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.

    A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.

    Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.

    Campaign 16V096000 on NHTSA.gov

  4. Visibility, power window devices and controlsOct 22, 2015

    Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

    If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

    Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

    Campaign 15V689000 on NHTSA.gov

  5. Visibility/wiperSep 18, 2015

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.

    Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.

    Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.

    Campaign 15V577000 on NHTSA.gov

  6. Seats, front assembly, seat heater/coolerNov 19, 2014

    Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

    Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

    SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

    Campaign 14V743000 on NHTSA.gov

  7. Suspension, rearAug 28, 2013

    Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

    Campaign 13V383000 on NHTSA.gov

  8. Equipment, other, labelsApr 9, 2013

    Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

    An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

    Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

    Campaign 13V123000 on NHTSA.gov

  9. Air bags, frontal, sensor/control module-inactiveJan 16, 2013

    Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

    If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

    Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

    Campaign 13V014000 on NHTSA.gov

  10. Suspension, rearAug 2, 2012

    Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

    Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

    Campaign 12V373000 on NHTSA.gov

  11. Air bags, side/windowFeb 1, 2012

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 RAV4 VEHICLES, MANUFACTURED FROM NOVEMBER 24, 2011, THROUGH DECEMBER 19, 2011. IN THE CURTAIN SHIELD AIRBAGS, PROPELLANT WITH THE INCORRECT SPECIFICATION WAS USED FOR THE INITIATOR ASSEMBLED IN THE AIRBAG INFLATOR. IN THIS CONDITION, THE INFLATOR MAY NOT PERFORM PROPERLY, CAUSING ONE OR BOTH CURTAIN SHIELD AIRBAGS TO NOT DEPLOY.

    IN THE EVENT OF A CRASH, THE AIRBAGS MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

    TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE VEHICLE IDENTIFICATION NUMBER TO IDENTIFY THE CURTAIN SHIELD ASSEMBLIES AND REPLACE THE ASSEMBLIES AS NECESSARY WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

    Campaign 12V029000 on NHTSA.gov

Representative owner complaints: vehicle speed control

69 reports, newest first. Show all

  1. Vehicle speed control, Feb 24, 2026

    The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the driveway onto the roadway. The failure only occurred while the cruise control was activated but not set. The contact previously owned another 2011 Toyota Rav4 vehicle, which also experienced the failure. An independent mechanic informed the contact that the manufacturer had previously provided a remedy for the failure. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.

  2. Electrical system, Vehicle speed control, Jun 25, 2025

    The contact owns a 2011 Toyota Rav4. The contact stated while reversing to park the vehicle, the vehicle unintendedly accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact stated that after turning off the vehicle and entering the residence, the vehicle independently restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

  3. Engine, Vehicle speed control, Jan 23, 2024

    The contact owns a 2011 Toyota Rav4. The contact stated while stopped at a red light with the brake pedal depressed, the vehicle accelerated and rolled forward. The contact quickly put the vehicle in park and was able to pull over down the road. The contact stated that while pulling over and then shifting from park to drive with the brake pedal depressed, the vehicle accelerated, and the contact quickly shifted back into park. There were no warning lights illuminated. The vehicle was left in front of an independent mechanic shop. The independent mechanic diagnosed that the canister purge valve needed to be replaced and the throttle body needed servicing. The vehicle was repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,751.

  4. Vehicle speed control, Service brakes, Sep 1, 2023, crash

    Sudden acceleration when braking caused crash of 2011 Toyota RAV4 and driver injury. Making a right turn into a parking space that faces a concrete wall, I had my foot on the brake to slow the car down to park, going about five miles an hour. Still riding the brake, never having moved my foot off it, when I was about two feet from the wall I pressed on the brake to ease into a stop. Instead, the car suddenly accelerated with a loud rev and crashed into the wall. The car was going so fast the airbag deployed and thrust me against my seatbelt. Airbag caused fracture of 5th metacarpal in my right hand. Was unable to drive for 12 weeks. When I got the car back from the Toyota Body Shop ($9000+ in repairs), I took it over to the dealer and began filing a case with the Toyota Customer Experience Center to have Toyota inspect the car. I am especially concerned about the brake sensor system. Case is pending

  5. Service brakes, Air, Vehicle speed control, Jul 24, 2023, crash

    The contact owns a 2011 Toyota Rav4. The contact stated that while driving approximately 25 mph, the vehicle in front of her abruptly stopped for an animal that jumped onto the road, as a result, the vehicle accelerated and crashed into the rear of a Toyota Prius. The brake pedal was continuously depressed. The "low tire" message was displayed. The driver sustained injuries to her knee, neck, and chest, and medical attention was provided. There was not a report of any fire, air bag deployment, or police report being filed. The vehicle was taken to her residence. The vehicle was towed to the collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

  6. Vehicle speed control, Service brakes, May 13, 2023

    When applying the brakes to stop at a stoplight, I noticed the brake pedal was very hard and was not stopping the vehicle as it normally did. The stop at the light was not a sudden stop. At the time this incident occurred, the brakes were being gradually applied as the vehicle was coasting to a slow stop. As the vehicle came to rest, the engine started to race with tachometer showing 4500 rpm. I placed the transmission into neutral fearing the car would accelerate through the stoplight. As I placed the car into neutral, the engine raced up to 6500 rpm. When the light turned green, I made a right turn into a parking lot, and the engine stopped racing and the brakes and engine began performing properly. Today was the first time this happened. The stop was being made on level ground at time of incident. The car's speed before the incident had been 35 mph and was at less than 5 mph when issue began happening. Prior to traveling in the 35 mph zone, the car had recently been on the highway traveling between 55-70 mph for 20 minutes. Mileage on vehicle is currently 141,295. The vehicle is available for inspection. Slow response braking and unintended acceleration place vehicle occupants as well as other vehicles at risk for collision and possible injury. Problem has not been reproduced nor inspected by a dealer or independent service station yet. No parties have inspected the vehicle yet. No warning lights or messages were generated at the time of the incident. There have been no prior symptoms or similar problems which would have indicated this brake/acceleration issue may occur.

  7. Air bags, Vehicle speed control, Feb 23, 2023, crash

    The contact owns a 2011 Toyota Rav4. The contact stated that while pulling into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into a parked van. During the incident, the airbags did not deploy. No injuries were reported and no police report was taken. the vehicle was later towed to a collision center and repaired. The cause of the failure was not determined. The contact indicated that the same failure had occurred after the husband stopped at a red light. During the incident, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. No injuries were reported and no police report was taken. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failures. The VIN was not available. The failure mileage was 85,000.

  8. Power train, Vehicle speed control, Nov 23, 2021

    when i driving around 50 miles the car is producing a grinding noise, stalling and reducing the speed, putting in danger the cars driving behind us. that kind of fail is on and off.

  9. Structure, Vehicle speed control, Service brakes, Engine, Feb 15, 2019, crash

    WAITING AT STOP SIGN - CAR BEGAN ACCELERATING, ENGINE REVVING, RACING (AGAIN, WHILE AT A COMPLETE STOP). I BRAKED AND VEHICLE TOOK FULL CONTROL SEEMINGLY PULLING SIDEWAYS FIRST AND THEN LURCHING OUT ONTO THE ROADWAY CASING A DEVASTATING CRASH TOTALING MY CAR AND CAUSING THE OTHER PERSON'S VEHICLE EXTENSIVE DAMAGE. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. IT'S THE SECOND TIME THIS HAPPENED. 1ST TIME PULLING INTO PARKING SPACE - ACCELERATED LURCHING FORWARD NO MATTER HOW MUCH I BRAKED STRIKING CURB AND POST - STALLED OUT, THANK GOODNESS. A CASE HAS BEEN OPENED WITH TOYOTA BUT I AM TOLD THEY'LL DENY ANYTHING WRONG EVEN THOUGH I HAVE 10 PAGES OF COMPLAINTS IN HAND OF PEOPLE WHO HAVE EXPERIENCED THIS SAME NIGHTMARE I DID. IT'S TIME FOR TOYOTA TO TAKE FULL RESPONSIBILITY AND DO SOMETHING IMMEDIATELY. A CLASS ACTION LAWSUIT SEEMS PRETTY OBVIOUS AT THIS POINT CONCERNING THIS DANGEROUS SAFETY ISSUE SINCE TOYOTA IS NOT TAKING RESPONSIBILITY BY ISSUING/SENDING OUT RECALLS ON THIS DANGEROUS MECHANICAL FAILURE WHICH NEXT TIME MAY CAUSE A DEATH.

  10. Vehicle speed control, Jan 11, 2019

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A RED LIGHT, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO UMANSKY TOYOTA (1357 RICHMOND ROAD, CHARLOTTESVILLE, VA 22911) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,719.

  11. Vehicle speed control, Jan 7, 2019

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH AND SLOWING DOWN, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO UMANSKY TOYOTA (LOCATED AT 1357 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 509-4870) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE CONTACT WAS INFORMED THAT HE MAY HAVE ACCIDENTALLY DEPRESSED THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,639.

  12. Vehicle speed control, Jun 28, 2018, crash

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS PARKING THE VEHICLE, IT INADVERTENTLY ACCELERATED. THE DRIVER ATTEMPTED TO STOP THE VEHICLE, BUT IT CRASHED INTO A WALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, 877) 692-4047) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,608.

  13. Vehicle speed control, Service brakes, Jun 11, 2018, crash

    WHEN BACKING UP,MY 2011 TOYOTA RAV4 ACCELERATED HITTING ANOTHER VEHICLE CAUSING THE MAN BEHIND HIS VEHICLE TO BE THROWN AND ALMOST RAN HIM OVER. HE WAS TAKEN AWAY IN AN AMBULANCE. MY CAR WAS TOTALED AND LICENSE SUSPENDED.THERE WAS NO WAY I COULD HAVE STOPPED MY VEHICLE. WEBSITES I HAVE LOOKED AT FOR THAT YEAR SEEMS TO CONFIRM BRAKING AND UNINTENDED BRAKE AND ACCELERATION ACCIDENTS.

  14. Power train, Vehicle speed control, Nov 28, 2017, fire

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 2-3 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT ACCELERATED INDEPENDENTLY AGAIN. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE, EXCESSIVE LEAKING UNDERNEATH THE VEHICLE, AND AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN DRIVE AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO TOYOTA OF NICHOLASVILLE (2100 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 887-4200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

  15. Vehicle speed control, Service brakes, Sep 15, 2017

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE ACCELERATED. THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BERLIN CITY TOYOTA OF PORTLAND, 191 RIVERSIDE ST #A, PORTLAND, ME 04103; (207) 835-3452), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

  16. Vehicle speed control, Aug 14, 2017, crash

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD INDEPENDENTLY. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE FAILURE WAS PERSISTENT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE LOCAL DEALER (BENARDI TOYOTA 1626 WORCESTER ROAD, FRAMINGHAM, MA, 01702) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 10/18/17*LJ *TR

  17. Vehicle speed control, May 30, 2017

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE ENGINE BEGAN TO REV WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO ACCELERATE FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED RANDOMLY. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

  18. Vehicle speed control, Mar 3, 2017

    CAR SITTING IN PARKING LOT. STARTED ENGINE IN PARK, ENGINE SUDDENLY ACCELERATED HAD TO TURN IGNITION KEY OFF TO STOP ENGINE FROM RUNNING AT HIGH SPEED. WHEN RESTARTED ENGINE RAN AT NORMAL IDLE SPEED. CHECKED FLOOR MAT AND HOSES ON ENGINE, ALL OK. SCHEDULED APPOINTMENT WITH TOYOTA DEALER FOR 3/6/2017. CAR HAS 28,563 MILES ON ODOMETER AND I AM THE ORIGINAL OWNER. CAR IS GARAGED, NO ACCIDENTS AND IS REGULARLY SERVICED BY TOYOTA DEALER. OUTSIDE TEMPERATURE OUTSIDE WAS 41 DEGREES. I CHECKED THE FOOT PEDAL (THROTTLE) FOR FREE TRAVEL IT WAS OK.

  19. Vehicle speed control, Feb 7, 2017, crash

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE IN A PARKING AREA APPLYING THE BRAKES, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED. THE RPMS RACED AND THE CONTACT'S VEHICLE CRASHED INTO TWO OTHER VEHICLES. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH DUE TO THE FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR CENTER TO REPAIR THE DAMAGES AND FURTHER INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE THE UNINTENDED ACCELERATION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

  20. Vehicle speed control, Nov 29, 2016

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE APPROACHING A RED LIGHT AT 5 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY ALTHOUGH THE BRAKE PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK TO STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

  21. Vehicle speed control, Electronic stability control (ESC), Service brakes, May 27, 2016

    I RECENTLY HAD THE CHARCOAL CANISTER THAT FILTERS GAS FUELS FAIL. THIS CAUSED TEH CHECK ENGINE LIGHT TO COME ON. IN ADDITION THOUGH, THIS FAULT TOOK OUT 2 SAFETY SYSTEMS DUE TO THIS CODE. AFTER THE LIGHT CAME ON MY BRAKE ANTI SKID SYSTEM AND CRUISE CONTROL WERE INOPERABLE. I COMPLAINED TO THE DEALER ABOUT THIS ISSUE AND WAS TOLD THIS WAS NORMAL. IN MY OPINION, JUST BECAUSE A CHECK ENGINE LIGHT COMES ON SHOULD NOT CAUSE 2 SAFETY SYSTEMS TO BECOME INOPERABLE! WHY NO DISABLE THE AIRBAGS TOO. THE ANTI SKID SYSTEM HELPS YOU MAINTAIN STABILITY ON WET ROAD. I LIVE IN THE PACIFIC NORTHWEST WHERE THE ROADS ARE WET A LOT. I SEE FAILURE OF THE CRUISE CONTROL IS ALSO A SAFETY ISSUE. I USE CRUISE HABITUALLY SO KEEP ME UNDER THE SPEED LIMIT. I HAD TO DRIVE WITHOUT THESE 2 SYSTEMS FOR A MONTH TILL PARTS WERE AVAILABLE.

  22. Vehicle speed control, Engine, Apr 26, 2016

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE ENGINE ROARED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THEY DECLINED TO HELP UNLESS THE DEALER REPLICATED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

  23. Vehicle speed control, Apr 5, 2016

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

  24. Vehicle speed control, Apr 5, 2016

    CAR SUDDENLY ACCELERATED WHEN SLOWING FOR A TRAFFIC LIGHT. FOOT SECURELY ON THE BRAKE. SPEED UNDER 5 MPH. NO FLOOR MATS OR INTERFERENCE WITH THE THROTTLE OF ANY KIND.

  25. Electrical system, Vehicle speed control, Electronic stability control (ESC), Feb 24, 2016

    WHILE DRIVING 55-60 ON A HIGHWAY, MY ANTI-SKID WARNING LIGHT CAME ON, THE 4WHEEL DRIVE LIGHT A HALF HOUR LATER, FOLLOWED BY THE ENGINE LIGHT APRX 1 HR LATER. THE FOLLOWING MORNING, WHILE DRIVING, THE CRUISE CONTROL WENT OUT ON ME, THE CAR UNEXPECTEDLY SLOWED AND I NOTICED THE CRUISE LIGHT FLASHING ON AND OFF. THE REMOTE START DID NOT WORK ON DAY #3, AS I TRAVELED TO HAVE THE CAR REPAIRED AT SERRA TOYOTA, TRAVERSE CITY, MI. THE SERVICE TECH TOLD ME THAT "THE MECHANIC LITERALLY POURED WATER OUT OF THE EVAP CANISTER, WE HAVE SEEN OTHER RAV'S W THIS PROBLEM AND WE HAVE A BULLETIN ON IT, SO TOYOTA IS AWARE. THE CANISTER IS FAULTY, WHICH ALLOWED ROAD WATER, (VERY WET, SLUSHY ROADS AT TIME), TO GET IN AND DAMAGE THE WIRING." THE SERVICE TECH ALSO TOLD ME THAT THE NEW CANISTER/HOSE REPLACEMENT SYSTEM ADDRESSES THIS ISSUE. I EMAILED TOYOTA JAPAN, THEY HAD "HENRY KERRY OF TOYOTA EXECUTIVE HEADQUARTERS, TORRENCE, CALIF CALL ME. MR. KERRY STATED THAT THE PROBLEM WAS RELATED TO OVERFILLING THE GAS TANK. I TOLD HIM THAT THE TECH SAID "(THEY) LITERALLY POURED WATER OUT AND THEY HAD SEEN THIS PROBLEM PREVIOUSLY." MR. KERRY ADVISED THAT "I SHOULD HAVE TALKED TO THE SERVICE MANAGER TO GET THE FACTUAL INFO." BOTTOM LINE: I FEEL THAT I SHOULD HAVE BEEN NOTIFIED THAT ELECTRICAL FAILURE COULD OCCUR, DUE TO CANISTER/HOSE FAILURE AND THAT A NEW PART HAD BEEN DEVELOPED WHICH, ONCE INSTALLED, WOULD PREVENT (ROAD) WATER FROM SHORTING OUT THE WIRING. (THE WORK ORDER RECEIPT STATES: ("WATER INTRUSION INTO EVAP SYSTEM") THANKS MUCH,[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF