2017 Toyota RAV4

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 307 owner complaints filed for this model year. This is the 13th highest complaint count among 26 RAV4 model years with reports.

Complaints by model year
  1. 307

Of the 2017 reports, 33 involved a crash and 24 involved a fire. 28 people were injured and 2 people died.

Primary concernElectrical system108 reports · 35% of complaints
Owner complaints307Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system108
  2. Other or unspecified62
  3. Service brakes38
  4. Exterior lighting32
  5. Engine31
  6. Air bags20
  7. Structure19
  8. Power train16

Recalls and investigations

  1. Electrical system, 12v/24v/48v batteryNov 1, 2023

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

    A battery short circuit increases the risk of a fire.

    Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.

    Campaign 23V734000 on NHTSA.gov

  2. Equipment, other, labelsJun 28, 2019

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

    SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

    Campaign 19V503000 on NHTSA.gov

  3. Tires, temporary/emergency spare tireMay 2, 2017

    Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

    A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

    Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

    Campaign 17V295000 on NHTSA.gov

Representative owner complaints

307 reports, newest first.

  1. Air bags, Feb 3, 2021, crash

    TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN ON A GREEN LIGHT AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. EMERGENCY MEDICAL SERVICE WAS CONTACTED FOR THE OTHER INDIVIDUAL WHO WAS TAKEN TO THE HOSPITAL FOR TREATMENT FROM UNKNOWN INJURIES. THE CONTACT HAD NOT SOUGHT MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A COLLISION SHOP BY THE POLICE DEPARTMENT. T MOSES TOYOTA (1433 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 727-7777) WAS CONTACTED REGARDING THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO THE NHTSA AND THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,240.

  2. Engine, Fuel/propulsion system, Jan 23, 2021

    FROM A STOP OR SLOW MOVE, SOMETIMES WHEN I HAVE TO PULL AHEAD QUICKLY, AS TO GO BEFORE AN ONCOMING CAR, THE ENGINE WILL LOSE POWER AND NOT ACCELERATE AS INTENDED.

  3. Other or unspecified, Jan 15, 2021

    BACK HATCH IS FROZEN AND WILL NOT OPEN. AT FIRST IT OPENED A FEW INCHES, NOW IT DOESN'T OPEN AT ALL. JUST PURCHASED THIS USED VEHICLE IN JUNE! VERY EXPENSIVE REPAIR.*JB

  4. Service brakes, Jan 3, 2021

    I HAVE BEEN COMPLAINING TO THE DEALER SINCE BUYING THE VEHICLE AND WHILE UNDER WARRANTY ABOUT THE BRAKES. I ALMOST GOT MYSELF KILL ON HIGHWAY I25 BECAUSE THE BRAKES FAILED TOTALLY HAVING TO RESORT TO PULLING THE EMERGENCY BRAKE. I HAD TO WAIT FOR THE CAR TO SLOW DOWN TO EXIT THE HIGHWAY. THE DEALER WANTS TO CHARGE ME FOR THE REPAIR WHEN I HAVE BEEN COMPLAINING FOR MONTHS. IF I DIE, TOYOTA WILL BE THE RESPONSIBLE PARTY, I LEFT MY CART AT LARRY MILLER TOYOTA AND WILL ACQUIRE A LAWYER. I AM THE WIDOW OF A DECORATED MILITARY MEMBER. IF HE WAS HERE, NONE OF THIS WOULD BE HAPPENING. I LIVE ON A FIXED INCOME.

  5. Visibility/wiper, Nov 23, 2020

    2017 TOYOTA RAV4 LE ISSUES. THERE IS QUITE A LOT OF ROAD NOISE ESPECIALLY DURING HIGHWAY TRAVEL. THE VEHICLE COULD BE INSULATED BETTER. THE PRIMARY ISSUE IS WITH THE WIPERS. THE SPEED SETTINGS ARE NOT REFINED ENOUGH. THE SETTING CAUSE THE WIPERS TO EITHER BE TOO FAST OR SLOW DEPENDING ON THE AMOUNT OF RAIN EXPERIENCE. ALSO, I HAVE NOT BEEN ABLE TO FIND WIPERS THAT DO NOT CAUSE THE ANNOYING LOUD STUTTER/RUBBNG NOISE. I HAVE TRIED ALL THE DIFFERENT TOP OF THE LINE BRANDS WITH NO SUCCESS. RAINX, MICHELIN, BOSCH, AND TRICO.

  6. Service brakes, Nov 13, 2020, crash

    TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. THE CONTACT STATED THAT PRIOR TO THE ACCIDENT, HE HAD REPLACED ALL FOUR TIRES WITH ALL SEASON TIRES. HE STATED THAT WHILE DRIVING AT 35 MPH ON A RAINY DAY, A TRUCK BEGAN TO MERGE INTO HIS LANE. AS THE CONTACT BEGAN TO VEER TO THE RIGHT, THE ANTI LOCK BRAKES ACTIVATED INDEPENDENTLY WHICH CAUSED HIS VEHICLE TO VEER INTO THE LEFT LANE AND HIT THE REAR OF THE TRUCK. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT STATED THAT NEITHER HIMSELF OR THE OTHER DRIVER SOUGHT MEDICAL ATTENTION; HOWEVER, THE CONTACT STATED THAT HE HAD RECENTLY STARTED TO EXPERIENCE PAIN IN HIS RIGHT CHEST. A POLICE REPORT WAS FILED AT THE SCENE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE FAULTY ABS SYSTEM WAS THE CAUSE OF THE ACCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

  7. Electrical system, Forward collision avoidance, Nov 10, 2020

    WITH RAIN AND SNOW THE SENSOR START BEEPING AND WARNING OF OBJECTS IN FRONT OF THE VEHICLE WHEN THERE ARE NOTHING. DRIVING IN SNOW GETS THE SENSORS BLOCKED AND YOU CANT USE THE CRUISE CONTROL.

  8. Engine, Oct 31, 2020

    AFTER DRIVING FOR ABOUT 20 MINUTES IN COLD WEATHER, WHEN THE VEHICLE STOPS AT RED LIGHT/STOP SIGNS RPM DROPS TO 400-500 RESULTING IN NOTICEABLE SHAKING LIKE THE ENGINE IS ABOUT TO STALL. I'M AFRAID THE VEHICLE MY STALL IN THE FUTURE.

  9. Service brakes, Oct 30, 2020

    MULTIPLE COMPLAINTS ON NHTSA SITE (123+) OF RAV4 BRAKE PROBLEMS (EARLY REPLACEMENT AT LOW MILEAGE AND BRAKE FAILURES AT VARIOUS SPEEDS). TOYOTA HAS BEEN IGNORING THE ISSUE. WHY HAVE THERE BEEN NO RECALLS? OUR BRAKES ARE GOING SOFT AT 30,00 MILES (4 YEARS) AND THE DEALER SAYS WE NEED FRONT AND BACK REPLACEMENTS. OTHER COMPLAINERS NOTED THE NEED FOR FREQUENT AND REPEATED REPLACEMENTS.

  10. Other or unspecified, Oct 24, 2020

    MY HUSBAND HAD DRIVEN THE CAR AND HAD THOUGHT HE HAD PUSHED THE IGNITION BUTTON TO "OFF". HE THEN CLOSED THE GARAGE DOOR AND LEFT OUR HOME FOR A WALK. WHEN I CAME HOME A FEW HOURS LATER AND OPENED GARAGE DOOR THE CAR WAS RUNNING AND FILLING OUR GARAGE WITH CARBON MONOXIDE. THIS POINTS TO A SERIOUS SAFETY ISSUE WITH OUR HYBRID TOYOTA , UNLESS THERE IS SOMETHING AMISS WITH OUR CAR, WHICH I DON'T BELIEVE IS THE CASE. SPECIFICALLY, THE ENGINE CAN BE LEFT ON AND THE CAR MAKES NO SOUND MUCH OF THE TIME WHEN IT IS PARKED. I CAN JUST IMAGINE A PARENT LIKE ME LEAVING AN INFANT SLEEPING AND UNATTENDED IN A CLOSED GARAGE WHILE THEY GO INSIDE. IF THE CAR WINDOWS ARE LEFT OPEN HOW LONG WOULD IT TAKE FOR A TRAGIC ENDING TO THIS SCENARIO.

  11. Electrical system, Oct 16, 2020

    TL* THE CONTACT'S PARENTS OWNS A 2017 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN HE NOTICED YELLOW FLUID UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA OF HOLLYWOOD FL LOCATED AT 1841 FL-7, HOLLYWOOD, FL 33021, (866) 332-6839, WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE BATTERY ACID LEAKED AND DAMAGE SEVERAL COMPONENTS UNDER THE HOOD. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 15,087.

  12. Structure, Oct 6, 2020

    TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE TRUNK, THE HYDRAULIC CYLINDER FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DIAGNOSTIC RESULT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY ON THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  13. Electrical system, Sep 21, 2020

    FAN BLOWER MOTOR FOR THE A/C BROKE DOWN AROUND 50,000 KMS, THIS IS A PREMATURE BREAK DOWN. I DID'NT GET A CHANCE TO BRING IT FOR REPAIR UNTIL MY ODIMETER REACHED 70,000KMS SO THE DEALERSHIP DECLINED THE WARRANTY REPAIR.

  14. Exterior lighting, Sep 5, 2020

    AUTO-HIGH BEAM DOESN'T FUNCTION NORMALLY AT TIMES. AUTO-HIGH BEAM ICON GOES OFF AT RANDOM, EVEN THOUGH THE LEVER IS PUSHED FORWARD AND THE HEADLIGHT STALK IS IN THE 'AUTO' POSITION. THIS CAUSES THE HIGH BEAMS TO BE INOPERABLE WHEN THE HEADLIGHTS ARE SET TO 'AUTO.'

  15. Engine, Aug 11, 2020, fire

    TL* THE CONTACT OWNED A 2017 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED, WARNING MESSAGES BEGAN TO DISPLAY ON THE DASH SCREEN; BEFORE WHITE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER LARRY MILLER TOYOTA (2465 48TH CT. BOULDER, CO 80301) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 66,500.

  16. Fuel/propulsion system, Aug 2, 2020

    WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.

  17. Other or unspecified, Jul 28, 2020

    IT WAS ABOUT 6:05 AM. I WAS DRIVING ON 288 HIGHWAY IN PEARLAND, TEXAS. THERE WAS LIGHT RAIN. I HEARD A VERY LOUD BANG ON THE ROOF AND SOUNDED OF GLASS SUBSTANCE RUNNING THE THE BACK OF THE ROOF. THAT NOISE FREAKED ME OUT, BUT I COULD STILL KEEP DRIVING TO MY WORK.

  18. Other or unspecified, Jul 27, 2020

    I CALLED UP TO MY DEALERSHIP BECAUSE MY AIR CONDITIONING HAS BEEN ACTING UP. IT HAPPENS EVERY DAY AFTER I'VE DRIVEN MY CAR FOR A LITTLE MORE THAN 30 MINUTES. THE AIR SLOWLY STOPS BLOWING OUT. WHEN TURNING THE AIR COMPLETELY OFF SOMETIMES IT WILL BLOW OUT FULLY AND OTHER TIMES IT WON'T BLOW OUT AT ALL. UPON SPEAKING TO THE DEALERSHIP THEY SAID THEY SEE THIS OFTEN AND KNEW WITHOUT A DOUBT IT WAS MY BLOWER MOTOR AND WANTED TO CHARGE ME MORE THAN $300.00

  19. Power train, Jul 22, 2020

    WHEN DRIVING AT 25 MPH TO 40 MPH MY VEHICLE STARTS TO SHUDDER. I CAN HEAR IT AS IF IT IS COMING UP FROM THE UNDER CARRIAGE. IT DOESN'T DO IT ALL THE TIME BUT IT OCCURS AT LEAST ONCE PER WEEK. THE SHUDDER OCCURS WHEN DRIVING ON A SUBURBAN STREET GOING STRAIGHT DOWN THE ROAD.

  20. Other or unspecified, Engine, Jun 3, 2020, fire

    I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR

  21. Structure, May 22, 2020

    WHEN APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD FORCING ME TO HIT THE CAR IN FRONT OF ME. SINCE I'VE OWNED THIS CAR, THIS HAS HAPPENED MANY TIMES FORTUNATELY CAUSING AN ACCIDENT ONLY TWICE, 9/4/2018 AND 11/2 2019. IN BOTH CASES THIS OCCURRED ON A CITY STREET. I BELIEVE THE CAUSE OF THIS IS BECAUSE THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER . IF I DON'T APPLY THE BRAKES ON THE LEFT SIDE OF THE BRAKE PEDAL, I WILL HIT THE GAS PEDAL CAUSING THE CAR TO LURCH FORWARD. I HAVE A NORMAL SIZE FOOT - SIZE 10 SHOE. THIS IS AN UNSAFE CAR I DO NOT ALLOW MY WIFE OR GROWN CHILDREN TO DRIVE IT. THE CAR IS LEASED AND EXPIRES SEPT 1ST OF THIS YEAR. I CAN'T WAIT TO GET RID OF IT *TR

  22. Steering, Service brakes, Engine, May 21, 2020

    WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  23. Electrical system, Air bags, Structure, Apr 17, 2020, crash

    2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR

  24. Seats, Mar 19, 2020

    DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.

  25. Electrical system, Engine, Mar 11, 2020, fire

    WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.