2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints
879 reports, newest first.
Fuel/propulsion system, Dec 26, 2019
THE FUEL TANK WILL NOT FILL UP ALL THE WAY. I LIVE IN OREGON AND WE CAN NOT TOP OF OUR TANKS AT THE PUMP. THE MOST FUEL WE HAVE BEEN ABLE TO PUT IN WHEN THE EMPTY LIGHT IS ON IS 8.4 GALLONS.
Other or unspecified, Dec 26, 2019
THE FUEL TANK IS SUPPOSED TO TAKE 14.5 GALLONS BUT IN REALITY ONLY TAKES 9.5 GALLONS, CALLED DEALER AND THEY STATE THEY HAVE NO KNOWLEDGE OF PROBLEM EVEN THOUGH THERE ARE SEVERAL ARTICLES REGARDING ISSUE.
Fuel/propulsion system, Dec 26, 2019
UNABLE TO FILL GAS TANK BEYOND 9.5 GALLONS EVEN THOUGH THE CAR HAS A 14.5 GALLON TANK. GAS LIGHT WAS ON AND CAR ESTIMATING 35 MILES TO EMPTY WHEN I FILLED IT. WHEN I GET BACK IN THE CAR MY FUEL GAUGE SHOWS THAT THE TANK IS FULL. I'M AVERAGING ABOUT 350 MILES PER TANK RIGHT NOW.
Fuel/propulsion system, Dec 26, 2019
THERE IS A PROBLEM WITH THE GAS TANK ON MY RAV4. IT IS A 14 GALLON GAS TANK AND I'M ONLY ABLE TO EVER FIT 9-9.5 GALLONS OF GAS IN IT. I HAVE SPILLED GAS OUT OF THE VEHICLE TRYING TO FULLY FILL THE VEHICLE AND IT STILL WILL NOT SHOW AS FULL ON THE GAS GAUGE. I'M SUPPOSED TO HAVE OVER 500+ MILES IN RANGE AND NOW WHEN I FILL IT THE RANGE ONLY UPDATES TO 380 MILES OR SO. BETWEEN SPILLING GAS AT THE PUMP AND NOT KNOWING THE ACTUAL RANGE BEFORE I RUN OUT OF GAS, THIS IS A PROBLEM.
Fuel/propulsion system, Dec 25, 2019
THE CAR CLAIMS 14.5 GALLON TANK. YOU CAN ONLY PUT 10 GALLONS IN THE TANK. IF YOU PUT MORE, IT SPILLS ALL OVER THE GROUND. INSTEAD OF A RANGE OF 560, IT ONLY HAS A 400 MILE RANGE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH. IF THE TANK SHOW HALF FULL, YOU CAN ONLY PUT IN 4.3 GALLONS.
Fuel/propulsion system, Dec 24, 2019
GAS TANK IS RATED AT 14.5 GALLONS. BUT IT CAN ONLY ACCEPT 9-10 GALLONS WHEN I FUEL UP WELL AFTER THE LOW FUEL LIGHT.
Fuel/propulsion system, Dec 23, 2019
YOU CAN'T FILL IT UP ALL THE WAY IT SHUTS OFF AND IS NOT FULL BY SEVERAL GALLONS. ONE TIME WE TRIED PUTTING THE FUEL IN VERY SLOWLY AND IT OVERFILLED THE TANK AND SPILLED OUT! IT HAS BEEN IMPOSSIBLE TO FILL UP SINCE PURCHASE
Fuel/propulsion system, Dec 23, 2019
THE VEHICLE IS ONLY ABLE TO FILL UP TO ABOUT 3/4 OF A TANK, REGARDLESS OF WHICH GAS STATION I GO TO. THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1 AND VARIES BY 1 OR 2 GALLONS. BUT I HAVE NEVER BEEN ABLE TO GET A FULL TANK. I CAN USUALLY ONLY GET 9-11 GALLONS OF GAS WHEN THE CAR IS EMPTY. I HAVE ALSO NOTICED A SIGNIFICANT DROP OFF IN FUEL ECONOMY RECENTLY 39MPG VS 32MPG.
Fuel/propulsion system, Dec 23, 2019
STATED CAPACITY OF FUEL TANK IS 14.5 GALLONS. EVEN WHEN ABSOLUTELY CLOSE TO EMPTY ("20 MILES LEFT IN TANK"), THE MOST I CAN FILL UP TANK IS 9 TO 10 GALLONS. ADVERTISED RANGE OF VEHICLE IS 500 MILES. I'M LUCKY IF I GET 400 MILES FROM A SINGLE TANK.
Fuel/propulsion system, Dec 23, 2019
WHEN PUMPING GAS THE AUTO-OFF FEATURE IS CLICKING EARLY, CAUSING ME TO ONLY FILL BETWEEN 9-10 GALLONS OF THE 14.5-GALLON TANK. I'VE SEEN A LOT OF REPORTS OF THIS ISSUE AND WOULD LIKE TO MAKE MY OWN CLAIM HERE AS WELL. I OWN A 2019 RAV4 XLE HYBRID.
Fuel/propulsion system, Dec 23, 2019
THE TANK DOES NOT HOLD THE "FULL" GAS CAPACITY THAT THE TANK IS MEANT TO HOLD. I AM ONLY ABLE TO PUT ABOUT 9 GALLONS OF GAS INTO THE TANK. THE SUV HAS A GAS TANK OF 14.5 GALLONS AND YET I HAVE NEVER BEEN ABLE TO FUEL ANYWHERE CLOSE TO THAT. IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR ON 09/09/19.
Fuel/propulsion system, Dec 22, 2019
THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND THE ENVIRONMENT. I FILED A CASE NUMBER WITH MY DEALER AND TOYOTA ON 10/18/2019. TOYOTA KNOWS OF THIS PROBLEM, NO SOLUTION FORTHCOMING AS OF NOW 12/22/2019.
Steering, Vehicle speed control, Dec 22, 2019
VEHICLE ACCELERATED SUDDENLY WHEN I WAS TRYING TO GET INTO A PARKING SPOT ON MY LEFT SIDE. SAVED FROM CRASHING INTO THE ADJACENT CAR WHEN I QUICKLY PUSHED THE BRAKES, VERY SCARY. IT WAS RAINING AT THE TIME, AND THE PARKING SPOT I WAS AIMING FOR IS AT AN INCLINE.
Other or unspecified, Dec 20, 2019
PCS DOES NOT WORK. DEALER TESTED IT WITH AN INSTRUMENT THAT CLAIMS IT IS OK. I RECHECKED IT 4 TIMES.IT IS DYSFUNCTIONAL. SINCE IT IS A BLIND SYSTEM I SUSPECT OTHERS MAY HAVE NON OPERATIONAL SYSTEMS WITHOUT REALIZING IT. OWNER MANUAL INSTRUCTS USERS NOT TO TRY TESTING'WHICH IS ACTUALLY VERY SIMPLE AT REASONABLY SLOW SPEED OF ABOUT 25 MPH. I EXPERIENCED NO SOUND OR VISUAL WARNINGS AND NO BRAKING DURING SEVERAL TRIALS.
Fuel/propulsion system, Dec 19, 2019
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL HE BROUGHT IT IN FOR SCHEDULED MAINTENANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23.
Electrical system, Fuel/propulsion system, Dec 15, 2019
THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.
Power train, Dec 13, 2019
I LEASED A NEW 2019 TOYOTA RAV4 XLE IN APRIL AND SINCE THAT DAY HAVE HAD ISSUES. IF YOU ARE STOPPING AND THEN GO TO PUSH THE GAS AGAIN, YOU WILL LURCH FORWARD. ALSO IF YOU EASE OFF THE BREAK, IT WILL ROCK BACK AND FORTH. I DESCRIBE IT LIKE TRYING TO DRIVE A STICK SHIFT WHEN YOU DON'T KNOW HOW TO USE THE CLUTCH. ALSO IF YOU STOP AND GO TO TURN INTO TRAFFIC OR LEFT ACROSS AN INTERSECTION, IT WILL DELAY AND NOT GO FAST ENOUGH AND THEN YOU PUSH HARDER AND IT ROCKETS FORWARD. I HAVE EXPERIENCED 3 NEAR ACCIDENT SITUATIONS DUE TO THIS DELAY. I CALLED MY DEALERSHIP ABOUT THE ISSUE AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. I SPOKE TO THE CUSTOMER RELATIONS MANAGER AND HE SAID THE CAR NEEDS TO LEARN MY DRIVING HABITS, IT COULD TAKE UP TO 10K MILES, AND THAT IT'S NORMAL. I TOLD HIM I WASN'T HAPPY AND WANTED OUT OF THE VEHICLE AS IT'S A SAFETY ISSUE, UNCOMFORTABLE, AND KIND OF SCARY. HE TOLD ME I SIGNED A CONTRACT AND THERE WASN'T ANYTHING THEY COULD DO. I CALLED AND INFORMED TOYOTA CORPORATE. I BROUGHT THE CAR IN FOR A FULL DIAGNOSIS IN JUNE. THEY SAID EVERYTHING WAS NORMAL. I BROUGHT IT IN AGAIN IN OCTOBER. THEY DID THE SOFTWARE UPDATE. THE CAR DROVE BETTER FOR ABOUT 3-4 WEEKS AND STARTED UP AGAIN. I CALLED AND SCHEDULED TO BRING IT IN NOVEMBER. THEY SAID THE SOFTWARE UPDATE HADN'T TAKEN FULLY AND NEEDED TO BE RE-RUN. I LEFT AND STILL HAD THE ISSUE. I CALLED TOYOTA CORPORATE AGAIN AND STARTED THE PROCESS FOR LEMON LAW AND THE HAD MY CAR FOR 3 DAYS. THEY COULD NOT GET THE CAR TO RE-CREATE THE ISSUES AND SO THEREFORE THERE IS NOTHING THEY CAN DO AND THEY WILL NOT BE SENDING OUT THE CORPORATE MASTER TECHNICIAN. THEY SAID THE 1-2 SECOND DELAYS ARE NORMAL FOR THE COMPUTER WHILE IT TRIES TO DETERMINE IF IT SHOULD SHIFT UP OR DOWN.
Fuel/propulsion system, Dec 12, 2019
I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WEST ISLIP BUT MY TANK IS ONLY GETTING 9 GALLONS OF FUEL WHEN THE TANK IS 14.5 GALLONS. 2019 TOYOTA RAV4 HYBRID XLE AWD
Fuel/propulsion system, Dec 10, 2019
FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWABLE ON LINE AND TOYOTA IS TAKING A LONG TIME TO FIND A FIX. MEANTIME, THE EPA-ADVERTISED 580 MILES OF RANGE IS A BIG JOKE.
Visibility/wiper, Dec 8, 2019
I JUST BOUGHT A NEW 2019 RAV4. WHILE DRIVING, I NOTICED THAT THE DRIVER-SIDE SIDE MIRROR (ON THE LEFT SIDE) APPEARS TO BE DISTORTING OR STRANGELY MAGNIFYING THE OBJECTS. I AM NOT SURE IF THIS IS A "FEATURE", BUT IT TAKES SOME TIME FOR MY EYES TO ADJUST FROM LOOKING AT THE ROAD IN FRONT TO THE SIDE MIRROR BECAUSE THE FOCUS SEEMS TO BE OFF. IN FACT, AFTER A HALF HOUR OF DRIVING MY WIFE HAD A HEADACHE FROM GLANCING AT THE MIRROR. WE HAVE NOT EXPERIENCED ANYTHING LIKE THIS IN ANY OTHER CAR. ADDITIONALLY, WHILE DRIVING, THE MIRROR TENDS TO VIBRATE A LOT, MAKING IT EVEN MORE DIFFICULT TO LOOK INTO COMBINED WITH THE DISTORTED IMAGE.
Fuel/propulsion system, Dec 4, 2019
THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUNTED FOR AND REDUCING THE SAFE DRIVE-ABLE RANGE BY 150 - 200 MILES. MOREOVER, WHEN TOPPED UP THE FUEL GAUGE WILL SOMETIMES READ SLIGHTLY LESS THAN FULL OR THE FIRST HALF OF THE FUEL GAUGE WILL BE DEPLETED MORE QUICKLY THAN THE LATTER HALF. THIS LEADS ME TO BELIEVE THAT THE ISSUE LIES WITH THE FUEL LEVEL SENSOR ITSELF.
Fuel/propulsion system, Dec 4, 2019
THE FUEL TANK WILL NOT FILL UP COMPLETELY. WHEN THE FUEL GAUGE IS READING EMPTY THE FUEL TANK WILL ONLY ACCEPT 8-9 GALLONS OF FUEL. THE FUEL TANK IS 14.5 GALLONS. TO TRY AND FILL THE TANK I HAVE TO REPEATEDLY TRY TO TOP IT OFF. THIS HAPPENS EVERY TIME I TRY TO REFUEL.
Fuel/propulsion system, Nov 26, 2019
2019 TOYOTA RAV4 HYBRID, UNABLE TO FILL UP WITH FUEL. WITH FUEL LIGHT ON AND 30 MILES OF RANGE VEHICLE ONLY ALLOWS 8.8 GALLONS OUT OF A 14.5 GALLON TANK. CAUSING LOSS OF ABOUT 200 MILES OF RANGE. FUEL GAUGE STAYS SLIGHTLY BELOW F EVEN AFTER TRYING TO TOP OFF. UNSAFE AS WE NEVER KNOW HOW MUCH FUEL WE HAVE AND COULD END UP STRANDED OR OVERFILLING.
Fuel/propulsion system, Nov 26, 2019
FUEL TANK DOES NOT FILL UP TO ADVERTISED CAPACITY. CONSISTENTLY LESS THAN FULL WHEN GAS PUMP CLICKS OFF. MULTIPLE PUMPS AND GAS STATIONS HAVE BEEN USED.
Air bags, Vehicle speed control, Service brakes, Nov 26, 2019, crash
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS DEPRESSED AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO MOVE, DROVE OVER A CURB AND SIDEWALK, AND CRASHED INTO A STOREFRONT. POLICE REPORT NUMBER: [XXX] WAS FILED. THERE WERE NO INJURIES. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC. TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD SEND A FIELD MECHANIC TO DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. *PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB