2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints
879 reports, newest first.
Fuel/propulsion system, Nov 25, 2019
NO MATTER HOW MANY TIMES I FILL UP THE TANK WITH GAS, I CAN NEVER REACH ANYTHING OVER 9 GALLONS, AND THIS CAR REPORTEDLY HAS A 14 5 GALLON TANK. THE DEALERSHIP ALREADY REPLACED MY ORIGINAL GAS TANK, BEFORE THAT MY CAR WOULD NEVER GET TO THE F ON THE FUEL GAUGE. NOW IT TELLS ME I HAVE LOW FUEL AND NEED TO FILL UP, BUT ONLY LETS ME PUT ON 9.5 GALLONS MAX, EVEN WHEN IT TELLS ME I HAVE ZERO MILES LEFT BEFORE EMPTY. SINCE THE FUEL ECONOMY AND SIZE OF THIS HYBRID GAS TANK ARE WHAT LEAD ME TO THE CAR IN THE FIRST PLACE, I'M INCREDIBLY DISAPPOINTED AND HAVE GOTTEN NOWHERE WITH TOYOTA CUSTOMER SERVICE. I BOUGHT THE CAR IN APRIL AND STILL, MORE THAN 6 MONTHS LATER, THEY DON'T HAVE A FIX. THIS IS SUPER UPSETTING AND SINCE THIS IS MY FIRST EXPERIENCE WITH TOYOTA, I DON'T PLAN ON EVER BUYING ANOTHER. ANOTHER MONTH AND I'M GOING TO FILE UNDER THE LEMON LAW BECAUSE THIS CAR DEFINITELY IS NOT WHAT IT IS SUPPOSED TO BE AND NO ONE AT THE COMPANY SEEMS TO CARE. I'VE TAKEN IT IN TO MULTIPLE DEALERSHIPS, MULTIPLE TIMES AND THEY TELL ME THERE IS NO FIX YET. THEY DON'T THINK THE ISSUE IS THE FUEL TANK, BUT THE SYSTEM THAT TELLS YOU HOW MUCH FUEL YOU HAVE LEFT IN THE CAR, THE SAME SYSTEM THAT TELLS YOU YOUR AVERAGE MPG. IT'S TELLING YOU THAT YOUR TANK IS EMPTY TOO SOON, SO WHEN YOU FILL UP, YOU DON'T REALLY NEED TO. WHILE LOGGING MY TRIP MILEAGE, I'M ONLY EVER ABLE TO GET AT MOST 350 MILES PER TANK, INSTEAD OF THE PROMISED OVER 500 MILES PER TANK WITH AN LOW-BALLED AVERAGE MPG OF 37.
Power train, Nov 25, 2019
A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 22,000 MILES ON IT
Fuel/propulsion system, Nov 24, 2019
MY HYBRID BATTERY HAS YET TO FULLY CHARGE. I HAVE ONLY RECIEVED DOUBLE TALK FROM 3 DIFFERENT SERVICE CARE SPECIALIST STATING "THE HYBRID BATTERY IS NEVER GOING TO FULLY CHARGE. AND IF IT DOES, IT WILL NOT LAST AS LONG AS THE 8 YEAR WARRANTY." I THEN ASK IF OTHERS {OWNERS OF THE TOYOTA RAV4 HYBRID BATTERY } HAVE THE SAME HYBRID BATTERY ISSUES I HAVE. THE SERVICE CARE SPECIALIST ALL REPLIED"ALL HYBRID BATTERIES HAVE FULLY CHARGED"
Fuel/propulsion system, Nov 22, 2019
I PURCHASED A 2019 RAV 4 HYBRID A FEW MONTHS AGO. EACH TIME I HAVE FILLED THE FUEL TANK, I HAVE FILLED IT UNTIL THE FUEL NOZZLE CLICKS OFF, BUT THE TANK NEVER REGISTERS MORE THAN 3/4+ FULL. I HAVE TRIED FILLING THE TANK AT SEVERAL DIFFERENT GASOLINE STATIONS. I TOOK THE CAR BACK TO THE DEALER'S SERVICE DEPT. A FEW WEEKS AGO, AND THEY TOLD ME THEY COULD FIND NOTHING WRONG, AND THEY WERE ABLE TO FILL THE TANK TO FULL. HOWEVER, I SUSPECT THAT MAY HAVE BEEN ACCOMPLISHED BY NOT INSERTING THE NOZZLE COMPLETELY INTO THE FUEL TANK, BECAUSE I SPOKE WITH THE SERVICE DEPARTMENT AGAIN TODAY ABOUT THE CONTINUING PROBLEM, AND THAT'S WHAT THEY TOLD ME TO DO. THEY ALSO OFFERED TO ACCOMPANY ME TO A GAS STATION, IMPLYING THAT AFTER DECADES OF DRIVING, I DON'T KNOW HOW TO FILL A GAS TANK. FORTUNATELY I LOGGED ONTO THE NHTSA WEBSITE, AND I SEE THAT MANY OTHERS HAVE ENCOUNTERED THE SAME PROBLEM. SOMETHING IS WRONG WITH THE 2019 RAV 4 HYBRID FUELING SYSTEM, AND THE FIX CAN'T BE TO NOT FULLY INSERT THE NOZZLE INTO THE TANK, OR CONTINUE FILLING THE TANK AFTER THE NOZZLE CLICKS OFF. DOING SO CIRCUMVENTS BUILT IN SAFETY AND ENVIRONMENTAL FEATURES, AND IS DANGEROUS. IT ALSO NEGATIVELY IMPACTS THE DRIVING RANGE THAT WE HAVE ON A TANK OF GAS.
Fuel/propulsion system, Nov 16, 2019
FUEL TANK WON'T FILL ALL THE WAY. WHEN GAS PUMP CUTS OFF, TANK IS ONLY PARTIALLY FILLED. RANGE AVAILABLE IS FAR SHORT OF ADVERTISED RANGE. CAN HOLD PUMP LEVER ON, BUT THIS IS A SAFETY ISSUE NO MATTER WHAT STATE YOU'RE IN. TOYOTA DEALERSHIP GIVES RUNAROUND WITHOUT REALLY SEEMING INTERESTED IN FIXING THE PROBLEM. THIS IS THE SAME PROBLEM MANY OTHER "FUEL" ENTRIES ARE CITING. IT'S BEEN LIKE THIS SINCE PURCHASE IN APRIL. I USED APRIL AS DATE HAPPENED. (BELOW). IT HAS BEEN 7 MONTHS AND TOYOTA IS STILL IGNORING THE PROBLEM. HAVE COMPLAINED TO DEALER AT LEAST TWICE.
Fuel/propulsion system, Nov 15, 2019
BATTERY DOES NOT FULLY CHARGE, WHEN I USE THE EV MODE IT WILL DRAIN THE BATTERY TO HAVING ONLY 3 GREEN LINES AND WONT WANT TO ACCESS THE EV MODE SAYING BATTERY IS TOO LOW. THIS TAKES ABOUT 10 MIN TO DRAIN. WHEN I GO PUT GAS I USUALLY TRY TO FILL UP THE TANK. I LEAVE THE PUMP ON SO IT CAN FILL AUTOMATICALLY. AT ONE TIME IT CLICKED TO WHERE IT INDICATES ITS FULL. WHEN I WENT TO DRIVE OFF I NOTICED THAT THE FUEL INDICATOR WAS LOWER THAN FULL TANK. I THOUGH IT WAS THE GAS PUMP. WENT AGAIN TO FUEL UP AND DID THE SAME THING BUT THIS TIME I HAD TO STAND THERE TO FUEL UP MYSELF THIS TIME IT TOOK MORE GALLONS THEN IT SHOULD HAVE TAKEN. SO THERE IS SOMETHING DEFIANTLY WRONG WITH THE INTAKE TANK OF THIS RAV4
Fuel/propulsion system, Nov 15, 2019
GAS TANK WILL NOT FILL. MAX IS BETWEEN HALF AND THREE-QUARTER FILL. CALLED TOYOTA AND OPENED AN INCIDENT REPORT. TOYOTA ADVISED THIS IS A KNOWN PROBLEM BUT NO CURRENT FIX. I DRIVE EXTENSIVELY AND PURCHASED A HYBRID FOR THIS REASON. I CANNOT USE THE CAR AS DESCRIBED. I WAS TOLD TO BRING IT TO A LOCAL DELEARSHIP. THE DEALERSHIP ACTED UNAWARE OF THE PROBLEM. DUE TO MY EXTENSIVE TRAVEL I AM CONCERNED ABOUT THE STATE OF NO FORSEEABLE SOLUTION. IF THIS IS NOT CORRECTED BY TOYOTA BEFORE LEMON LAWS EXPIRE WHERE I AM TO TURN? I PURCHASED THIS CAR AT THE SISTER DEALERSHIP IN MAINE BUT RESIDE IN NEW HAMPSHIRE. DUE TO MY EXTENSIVE DRIVING REQUIREMENT FOR WORK I ALREADY HAVE APPROX. 11,500 MILES ON IT. I AM VERY CONCERNED THIS WILL HANG WITHOUT A SOLID ANSWER AND I WILL RUN OUT OF TIME ON MILES TO REPORT UNDER LEMON LAW. I WANT THE VEHICLE FIXED BUT AM CONCERNED I WILL BE LEFT HIGH AND DRY BASED ON TIMING.
Fuel/propulsion system, Nov 13, 2019
I CAN ONLY GET ABOUT 10 GALLONS IN THIS 14.5 GALLON TANK. THE GAS PUMPS CLICKS OFF AT 3/4 FULL. I BOUGHT THIS CAR FOR THE ADVERTISED RANGE OF ABOUT 500-550 AND IT IS NO WHERE NEAR THAT. TOYOTA IS WELL AWARE OF THE PROBLEM AS THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I DO NOT UNDERSTAND HOW SOME CARS HAVE THE PROBLEM AND APPARENTLY SOME DO NOT.
Electrical system, Nov 12, 2019
THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM
Fuel/propulsion system, Nov 12, 2019
THE 2019 RAV4 HYBRID LIMITED I PURCHASED IN APRIL OF 2019 HAS NEVER ALLOWED ME TO COMPLETELY FILL THE TANK BEYOND 8/10'S FULL BEFORE THE FUEL NOZZLE CLICKS OFF. AS THE FUEL IS USED UP, THE FUEL GAUGE INACCURATELY INDICATES EARLIER THAN NECESSARY THAT THE VEHICLE IS RUNNING OUT OF FUEL. MANY OWNERS HAVE REGISTERED THEIR FRUSTRATIONS ABOUT THIS ISSUE ON CARGURUS.COM AND RAV4WORLD.COM SINCE THE ISSUE FIRST BECAME APPARENT FOLLOWING THE INITIAL SALES OF THE 2019 RAV4 HYBRID. I HAVE NOT FOUND ONE INSTANCE WHERE ANYONE IS NOT HAVING THIS ISSUE WITH THERE 2019 RAV4 HYBRID.
Fuel/propulsion system, Nov 11, 2019
VEHICLE'S OWNERS MANUAL STATES THAT REFULE LIGHT COMES ON WHEN THERE IS ONLY 2.2 GAL LEFT IN TANK. AT REFUELING, VEHICLE ONLY ACCEPTS 9-10 GALLONS WITHOUT TOPPING OFF/ FORCING ADDITIONAL FUEL. VEHICLE WILL SHOW LESS THEN FULL TANK AT STARTUP AFTER REFUEL. WHEN BROUGHT TO DEALERS ATTENTION, I WAS ADVISED THAT TOYOTA WAS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THE TIME.
Other or unspecified, Nov 10, 2019
SAFETY SENSING SYSTEM NOT FUNCTIONAL - SEE ATTACHED LETTER.
Fuel/propulsion system, Nov 7, 2019
WHEN FILLING MY GAS TANK THE FUEL SYSTEM DOES THE AUTO SHUT OFF BEFORE THE FUEL TANK IS FULL. THE FIRST FEW TIMES I FILLED THE NEW VEHICLE, I PUT THE NOZZLE BACK IN THE PUMP THINKING IT WAS FULL, BUT WHEN I STARTED MY CAR, THE FUEL GAUGE REGISTERED ABOUT 2-3 TICKS BELOW THE FULL LINE, SO MAYBE 7/8 FULL. THE NEXT FEW TIMES I CONTINUED TO FILL WELL PAST THE AUTOMATIC FUEL SHUT OFF AND PUT IN AT LEAST 2-3 GALLONS MORE. THIS GOES AGAINST ENVIRONMENT RECOMMENDATIONS BUT I SHOULD BE ABLE TO GET A FULL TANK OF GAS ON A NEW CAR, NOT JUST 9 GALLON ON A 14.5 GALLON TANK.
Other or unspecified, Nov 7, 2019
THE 2 INCH MULTIFUNCTION DISPLAY ON THE 2019 TOYOTA RAVV4 IS CREATING A DANGEROUS CONDITION. THE GEE-WHIZ FUEL ECONOMY DATA IS PREDOMINANTLY DISPLAYED IN THE CENTER OF THE SCREEN WHILE THE IMPORTANT AND OFTEN USED CRUISE CONTROL SPEED SETTING IS IN A BARELY READABLE SIZED FONT. OTHER MORE USEFUL DATA IS ALSO DISPLAYED IN VERY SMALL FONT. TOYOTA SHOULD BE REQUIRED TO REPROGRAM AND UPDATE THE DISPLAY.
Power train, Nov 3, 2019
TRANS MISSION JERKS HARD AFTER I COME TO A COMPLETE STOP AND DRIVE AGAIN.
Service brakes, Nov 3, 2019
PURCHASED RAV4 HYBRID IN MAY AND NOTICED THE CAR WOULD HAVE A SQUEAL/SQUEAK WHEN STARTING. EVENTUALLY WAS TOLD THE ROTORS WERE WARPED AND WAS 'FIXED' HOWEVER UPON DRIVING OFF I NOTICED THE BREAK ASSIST WAS NOT THE WAY IT WAS. IT WAS DELAYED IN BREAKING ESPECIALLY IF NEEDING TO BREAK SUDDENLY. CURRENTLY IS BEING INSPECTED.
Fuel/propulsion system, Oct 31, 2019
CANNOT COMPLETELY FILL THE FUEL TANK WITHOUT MANUALLY FORCING THE FUEL AFTER THE PUMP SHUTS OFF. IT STOPS FILLING AT ABOUT 3/4 FULL OR ABOUT 9 GALLONS. THE FUEL TANK HOLDS 14.5 GALLONS. IT IS RISKY AND NOT SAFE TO MANUALLY FORCE FUEL INTO THE TANK TO GET IT FULL. YOU HAVE NO IDEA WHEN IT IS FULL UNTIL THE FUEL OVERFLOWS. FUEL OVERFLOW RISKS FIRE AND IS JUST ONE OF THE SAFETY ISSUES. I BEGAN NOTICING THIS ISSUE AFTER A COUPLE FILL UPS THIS PAST JULY. IT HAPPENS WITH EACH ATTEMPT TO REFUEL.
Fuel/propulsion system, Oct 30, 2019
VEHICLE WILL NOT ALLOW CONSISTENT FUEL FILL. PUMP OFTEN SHUTS OFF WELL SHORT OF FULL TANK. USUALLY STOPS AROUND 7/8 TANK. ATTEMPTING TO FILL THE TANK FULLY SOMETIMES RESULTS IN FUEL OVERFLOW AND SPILLAGE. IT IS IMPOSSIBLE TO CONSISTENTLY FILL THE TANK ANYWHERE NEAR FULL. AFTER A "FILL", I DRIVE 20 OR 30 MILES AND AM ALREADY AT A GAUGE LEVEL OF 3/4 TANK. THIS IS ON A HYBRID, WITH THE COMPUTER SHOWING 40+ MPG. THERE IS A FLAW IN THE FUEL SYSTEM THAT PREVENTS FILLING THE TANK COMPLETELY. MY ESTIMATE IS ROUGHLY 1.5-2 GALLONS BELOW FULL IS WHEN THE PUMP SHUTS OFF.
Power train, Oct 30, 2019
THE TRANSMISSION IS VERY JERKY. IT SEEMS TO START IN 4TH GEAR AND IF I HAVE TO SPEED UP IN AN INTERSECTION, IT DOWNSHIFTS VIOLENTLY AND CAUSES A LOT OF JERKING WHILE DRIVING. NOT A GREAT EXPERIENCE AND WORRIED ABOUT THE LIFE OF THE TRANSMISSION.VEHICLE HAS 4200 MILES ON IT.
Fuel/propulsion system, Oct 28, 2019
UNABLE TO FILL GAS TANK TO IT'S FULLEST CAPACITY. I FIND I HAVE FILL UP VERY SLOWLY, QUITS FILLING ON AN EMPTY TANK AT 8 GALLONS, ONCE I WAS ABLE TO GET 10 GALLONS IN. FUEL TANK NEVER WILL SHOW THAT IT IS FULL. ALSO, THE CAR WILL TELL ME HOW MANY MILES I HAVE LEFT TO DRIVE. 2 TIMES I WAS ABLE TO GET IT OVER 500 MILES BUT MOST OF THE TIME IT IS UNDER 450. I REALLY DON'T BELIEVE I EVER GET THE FULL MILES LISTED.
Fuel/propulsion system, Oct 28, 2019
EVER SINCE I FIRST DROVE MY RAV4 OFF THE LOT, I NOTICED IT HAD A RANGE OF 580 MILES TO EMPTY. I'VE NEVER SEEN THAT EVER SINCE THE FIRST TIME I SAT IN THE CAR. WHEN I WENT TO THE FUEL PUMP, I WAS ONLY ABLE TO GET IN NO MORE THAN 10 GALLONS AND MY METER WOULD ALWAYS SHOW 2 TICKS BELOW FULL, WHICH IS ABOUT 3/4 OF THE METER GAUGE. THIS HAPPENED MULTIPLE TIMES, SO I TRIED PUMPING IN MORE GAS AFTER IT AUTO SHUTOFF AND EACH TIME IT WOULD PUMP A BIT AND THEN STOP. IF I TRICKLED GAS INTO THE CAR, IT WOULD FILL UP EVENTUALLY AND THE NEEDLE WOULD FINALLY SHOW THE NEEDLE PAST FULL AND DTE OF 530 MILES TO EMPTY. EVENTUALLY I KEPT HAVING THE SAME PROBLEM SO I BROUGHT IT TO THE DEALER TO GET IT SERVICED. FUEL EVEN SPILLED OUT OF MY TANK ONCE AND GOT ONTO MY CLOTHES WHEN FILLING UP MY TANK. THEY COULDN'T FIX IT SO THEY HAD ME COME BACK LATER AND REPLACED MY ENTIRE FUEL TANK AT MY 5K MILE SERVICE. AFTERWARDS, MY TANK SEEMED TO FILL CLOSER TO FULL, BUT I NOTICED IT'S ACTUALLY STILL A BIT BELOW FULL. ALSO EVEN WHEN DRIVEN TO 0 MILES LEFT AND THE LIGHT BEING ON, I COULDN'T GET MORE THAN 10.5 GALLONS INTO THE TANK, AND IT WOULD ALSO SHOW THE NEEDLE A BIT BELOW FULL. THIS LED ME TO TRY AND DRIVE MY CAR AND FORCE IT TO EMPTY EVEN THOUGH IT'S NOT RECOMMENDED. I PUT A 2.5 GALLON SPARE FUEL CONTAINER IN MY BACKSEAT AND DROVE IT UNTIL I REACHED 120 MILES PAST THE EMPTY MARK, AND MY CAR TOLD ME TO PULL OVER WHEN IT'S SAFE AND TO GET FUEL. I PUT IN 0.2 GALLONS AND WAS THEN ABLE TO DRIVE TO THE CHEVRON NEARBY AND PUMP IN ABOUT 14.055 GALLONS INTO THE CAR. EVEN THEN, MY NEEDLE WAS JUST AT THE FULL MARK AND NOT PAST IT. I NOTICED THAT IN USUALLY ABLE TO PUT IN ANOTHER 1.5-2 GALLONS INTO THE CAR AFTER IT AUTO SHUTS OFF AT THE PUMP. I DON'T KNOW WHAT ELSE TO DO SINCE THEY ALREADY REPLACED MY FUEL TANK ALREADY AND I HAD TO DRIVE A TOYOTA SIENNA AROUND FOR A FEW DAYS
Visibility/wiper, Oct 27, 2019
THE DRIVER SIDE MIRROR ON MY 2019 RAV 4 ADVENTURE SHAKES/RATTLES WHEN DRIVING. IT MAKES LOOKING THROUGH THE MIRROR BLURRY. THIS HAPPENS AT HIGHWAY SPEEDS, EVEN ON SMOOTH PAVEMENT. IN THE CITY ON CITY STREETS BUMPS ALSO ADD TO THIS ISSUE. I HAVE TAKEN THIS TO TOYOTA AND MY DEALER HAS REFUSED TO FIX THIS ISSUE. I FIRST COMPLAINED ABOUT THIS THE DAY I PURCHASED THE VEHICLE AND WAS ASSURED IT WOULD BE SOMETHING THEY WOULD FIX. THAT HAS NOT HAPPENED. THIS IS A SAFETY ISSUE. I CANNOT SEE CLEARLY INTO THE MIRROR SO I CAN SEE THINGS BEHIND ME WHEN DRIVING.
Fuel/propulsion system, Oct 24, 2019
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT NOTICED THAT THE VEHICLE WOULD ONLY FILL UP TO THREE FOURTHS OF A TANK WITH FUEL AS OPPOSED TO THE FULL TWELVE GALLONS THAT SHOULD BE REQUIRED. THE CONTACT TOOK THE VEHICLE TO MAGIC TOYOTA (21300 HWY 99, EDMONDS, WA 98026, 206-395-9200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS NOT REACHING ITS FULL FUEL CAPACITY. THE DEALER WAS AWARE OF THE FAILURE, BUT DID NOT HAVE A REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1910072815. THE CONTACT INFORMED THE MANUFACTURER THAT HE WOULD LOOK INTO HAVING THE VEHICLE PURCHASED BACK DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 350.
Fuel/propulsion system, Oct 24, 2019
I CAN'T COMPLETELY FILL UP MY 2019 RAV4 HYBRID FUEL TANK. THE FUEL PUMP ALWAYS STOPS WAY TOO EARLY AT AROUND 11 GALLONS (ESTIMATION), EVEN THOUGH THE CARS FUEL TANK FITS 14.5 GALLONS. SO I CAN ONLY USE AROUND 80%-90% OF MY FUEL TANK CAPACITY. HAPPENS EVERY TIME AT EVERY GAS STATION. SEE ATTACHED PICTURE. IT SHOWS THE DIGITAL FUEL LEVEL REPORTED FROM MY CAR TO THE TOYOTA CONNECTED SERVICES AFTER A GAS STOP.
Fuel/propulsion system, Oct 24, 2019
GAS TANK IS SUPPOSED TO BE 14.5 GALLONS BUT UNABLE TO FILL MORE THAN 10 GALLONS AT A TIME (FROM ALMOST EMPTY). AFTER FILLING UNTIL THE GAS PUMP STOPS (ON ITS OWN), GAUGE READS APPROX 1 LINE BELOW F. WHEN STARTING WITH A FULL TANK OF GAS, I CAN ONLY GET 370 MILES BEFORE THE GAS WARNING LIGHT COMES ON AND GAUGE APPEARS CLOSE TO EMPTY.