2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints
879 reports, newest first.
Fuel/propulsion system, Oct 23, 2019
TOYOTA ADVERTISES THE RANGE OF ITS 2019 RAV4 HYBRID AS AROUND 550 TO 590 MILES ON A FULL TANK OF GAS, OF WHICH THE CAPACITY IS 14.5 GALLONS. HOWEVER, I'VE BEEN DRIVING MINE FOR 2 MONTHS NOW AND HAVE YET TO REACH THE 400 MILES MARK EVEN WHEN AVERAGING 40MPG FUEL ECONOMY. THE FUEL GAUGE ALWAYS STOPS AT OVER ONE BAR FROM FULL. THIS IS A WELL-KNOWN DEFECT AND HAS BEEN WIDELY DISCUSSED AND COMPLAINT ON MANY FORUMS. SO FAR TOYOTA AND ITS DEALERSHIPS HAVE FAILED TO ADDRESS THIS ISSUE AND THE MOST COMMON ANSWER CUSTOMERS USUALLY GET IS "THERE'S NO SUCH PROBLEM, TRY ANOTHER GAS PUMP". THIS IS SIMPLY UNACCEPTABLE COMING FROM SUCH A LARGE AND REPUTABLE AUTOMAKER SUCH AS TOYOTA!
Fuel/propulsion system, Oct 23, 2019
THE GAS TANK WILL NOT FILL COMPLETELY, EVEN WHEN FUEL GAGE SAYS 30 MILES TO EMPTY AND LESS THAN A QUARTER OF A TANK REMAINING. I AM ONLY ABLE TO FILL MAX 9.5 GALLONS (SPEC SAYS TANK IS 14.5 GALLONS). AFTER PUMP CLICKS SUGGESTING THE TANK IS "FULL", THE FUEL GAUGE IN THE CAR DOES NOT REACH "FULL" MARKING, RATHER HALF WAY BETWEEN 3/4 AND A FULL TANK. I HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY ARE UNAWARE OF ANY SIMILAR PROBLEMS ALTHOUGH SEVERAL COMPLAINTS HAVE BEEN MADE REGARDING THIS PROBLEM BOTH TO NHTSA AND TOYOTA CORP. THEY DO NOT HAVE ANY FIXES FOR THIS PROBLEM. THIS IMPAIRS THE USE OF THE VEHICLE AS THE AMOUNT OF GALLONS IN THE CAR IS NEVER ACTUALLY KNOWN, AS WELL AS AFFECTS THE MARKET VALUE OF THE CAR AS IT IS MARKETED AT 14.5 GALLON TANK WITH ~500 MILES PER TANK. I CAN BARELY GET 380 MILES A TANK. THIS CAR WAS PURCHASED A MONTH AGO, BRAND NEW. I HAVE MADE SEVERAL STOPS AT THE GAS STATION AS MY DAILY COMMUTE IS APPROXIMATELY 90 MILES ROUNDTRIP. THE TANK HAS NOT FILLED COMPLETELY ONCE SINCE THE PURCHASE OF THIS CAR.
Steering, Seat belts, Seats, Oct 22, 2019, crash
RENTAL VEHICLE AFTER 10/15/MINUTES OF DRIVING -YOU HAD TO USE BOTH HANDS ON STEERING WHEEL VEHICLE WANTED TO DRIFT IN AND OUT OF LANE OF TRAVEL-VERY HARD TO STEER OFTEN REFERD TO AS WHITE KNUCKLE DRIVING INTERSTATE SPEEDS 70MPH-PASSENGER SEAT WAS NOT LOCKING -SEAT WAS TRAVELING BACK AND FORTH.WE WERE HIT FROM THE REAR.ALL TRAFFIC HAD STOPPED- IT WAS THEN DISCOVERED THAT PASSENGER AND DRIVERS SEAT BELTS WERE NOT WORKING THEY WERE NOT ENGAGING LOCKING DEVICE
Fuel/propulsion system, Oct 22, 2019
MY FUEL TANK IS 14.5 GALLONS AND IT WILL NOT ALLOW MORE THEN 9.5 GALLONS INTO IT EVEN WHEN VEHICLE HAS BEEN RUN DOWN TO EMPTY. THIS HAS BEEN CONSISTENT SINCE PURCHASING THE VEHICLE IN AUGUST. THE TANK SIZE AND MPG ARE INCORRECT IN REGARDS TO WHAT WAS ADVERTISED.
Fuel/propulsion system, Oct 22, 2019
THE FUEL TANK DOES NOT FILL COMPLETELY SO YOU DO NOT GET THE FULL MILEAGE RANGE OF 41 MPG AS ADVERTISED.
Fuel/propulsion system, Oct 18, 2019
DIFFICULTY GETTING THE FUEL TANK FILLED. THE GAS CLICKS OFF AT ABOUT 3/4 TANK. TO FILL REQUIRES MULTIPLE TIMES OF TOPPING OFF WITH MULTIPLE TIMES IT CLICKS OFF. OFTEN 2 TO 3 GALLONS CAN BE ADDED AFTER THE FIRST CLICK OFF. THIS OCCURS AT MULTIPLE DIFFERENT STATIONS REGARDLESS OF FILL SPEED. ALSO FUEL MILES TO EMPTY HIGHLY INACCURATE. DEALER CLAIMS NO FIX AVAILABLE AT THIS TIME!!!
Fuel/propulsion system, Oct 18, 2019
I BOUGHT MY BRAND NEW CAR IN AUG 2019. A 2019 TOYOTA RAV4 HYBRID XSE. MY FUEL GAUGE DOES NOT GO ALL THE WAY TO FULL WHEN I FILL UP ON GAS. I NOTICED THIS AFTER HAVING THE CAR FOR 1 MONTH. I MADE AN APPOINTMENT FOR SERVICE AND TOOK THE CAR IN. THE SERVICE EMPLOYEE SAID THAT TOYOTA IS AWARE OF THE PROBLEM AND THERE IS NO FIX. HE SAID THERE WAS NO REASON TO LEAVE MY CAR WITH THEM. I CALLED TOYOTA CORP THE NEXT DAY AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND THAT THEY HAVE NEVER BEEN NOTIFIED BY NHTSA FOR THIS ISSUE. BECAUSE THE GAUGE NEVER FILLS TO THE SAME SPOT EVERY TIME, THERE IS NO WAY TO KNOW WHAT MY TRUE MPG IS. SO, THIS ISSUE COULD INVOLVE FALSIFYING THE MPG OF THE HYBRID. BUT BECAUSE NO ONE IS INTERESTED IN REVIEWING FURTHER, THERE IS NO WAY OF TELLING HOW BAD THE PROBLEM IS. I HAVE ANOTHER APPOINTMENT TO BRING MY CAR BACK INTO THE SERVICE DEPARTMENT TO LOOK AT THE CAR. THIS IS A VERY WIDE SPREAD ISSUE WHEN LOOKING ONLINE TO THE COUNTLESS OTHER CAR OWNERS EXPERIENCING THE SAME ISSUE. ATTACHING AN EMAIL I JUST RECEIVED FROM THE SERVICE EMPLOYEE THAT I SPOKE TO, SHOWING THAT THE DEALERSHIP IS WELL AWARE OF THIS ISSUE AND THERE NOT BEING A FIX. YET, THEY HAVE NOT STOPPED SELLING THIS CAR, AND ARE LIKELY NOT NOTIFYING THE CUSTOMERS OF THE POTENTIAL ISSUE. I WILL BE SEEKING CAR REPLACEMENT FROM TOYOTA. THIS IS A BRAND NEW CAR. I SHOULD NOT HAVE TO WAIT FOR A RECALL TO COME OR NOT COME. I AM WILLING TO PROVIDE ANY INFORMATION NEEDED FOR YOU TO PROCEED WITH THE RECALL FOR ALL CUSTOMERS THAT HAVE GOTTEN NOWHERE WITH TOYOTA.
Fuel/propulsion system, Oct 18, 2019
UNABLE TO COMPLETELY FILL THE GAS TANK WHEN REFUELING. PUMP SHUTS OFF WHEN TANK IS APPROXIMATELY 7/8 FULL AND AM FORCED TO "TOP OFF" TO COMPLETELY FILL TANK.
Power train, Vehicle speed control, Oct 17, 2019
CAR DOEST NOT MOVE RIGHT AWAY AT A STOP EVEN WHEN STEPPING ON THE ACCELERATOR AT 3-4 RPM. VERY DANGEROUS WHEN YOUR IN THE INTERSECTION WHEN TURNING LEFT OR WHEN CROSSING THE STREET. SEEMS LIKE THE TRANSMISSION SLIPS
Fuel/propulsion system, Oct 16, 2019
UNABLE TO COMPLETELY FILL GAS TANK TO FULL ON 2019 TOYOTA RAV4 HYBRID LIMITED. CAN ONLY PUT 9 GALLONS IN 14 GALLON TANK (CAPACITY IN MANUAL) WHEN TANK IS EMPTY. DEALER SUGGESTS "TOPPING" OFF WHICH HAS ALREADY RESULTED IN A FUEL SPILL AT THE GAS STATION. REPORTED ISSUE TO DEALER AND TOLD THAT TOYOTA IS AWARE OF THE ISSUE BUT CURRENTLY DOES NOT HAVE A FIX. THIS IS BOTH A USER SAFETY AND ENVIRONMENTAL SAFETY ISSUE AND IS *EXTREMELY* COMMON TO 2019 HYBRID RAV4 USERS PER USER GROUPS ON THE INTERNET.
Other or unspecified, Oct 13, 2019
WHEN STARTING THE CAR AFTER 2 OR 3 DAYS NOT BEING DRIVEN AND SUBSEQUENTLY PUT IT IN REVERSE, THERE IS A VERY LOUD NOISE COMING FROM THE FRONT, MAYBE AT THE TRANSMISSION. ONCE YOU SHIFT TO "DRIVE", THE NOISE DISAPPEAR. THE RAV4 HAS ONLY 74 MILES.
Fuel/propulsion system, Oct 10, 2019
THE 2019 RAV4 HV GAS TANK DRY FILL CAPACITY IS 14.5 GAL US. REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 3/4 FULL, WHICH CORRESPONDS TO SEVERAL GALLONS DISPENSED LESS THAN A PROPERLY FULL TANK. THE GAS GAUGE IS ACCURATE. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY AROUND 100 MILES OR MORE. RANGE IS A BIG SELLING POINT OF THE HYBRID MODEL! FURTHERMORE, FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING. THIS IS UNSAFE. THE PROBLEM HAS BEEN REPORTED TO TOYOTA USA BY ME AND BY THE DEALER. THE DEALER HAS A TECHNICAL CASE NUMBER AND I HAVE A TECHNICAL ASSISTANCE CASE NUMBER. TOYOTA'S RESPONSE FOR THE LAST 5 MONTHS HAS BEEN THAT THERE IS NO FIX AVAILABLE. THE CAR IS STILL ELIGIBLE FOR REFUND OR REPLACEMENT UNDER THE LEMON LAW PROVISIONS (<15K DRIVEN OR 1 YEAR). THE PROBLEM HAS BEEN REPORTED BY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T84539_DS1052289 HTTPS://WWW.TOYOTANATION.COM/THREADS/CANT-SEEM-GET-A-FULL-TANK-OF-GAS.1654530/ HTTPS://WWW.TOYOTANATION.COM/FORUM/1004-RAV4-5TH-GEN-HYBRID-XA50-2019/1654324-ANYONE-HAVE-ANY-ISSUES-W-19-RAV4-HV.HTML HTTPS://WWW.RAV4WORLD.COM/FORUMS/201-4-5-ELECTRIC-RAV4-HYBRID-EV/298909-DIFFICULTY-GETTING-FUEL-TANK-FULL.HTML
Other or unspecified, Oct 10, 2019
PASSENGER SIDE BLIND SPOT MONITOR DOES NOT DETECT ALL VEHICLES IN BLIND SPOT. WHILE DRIVING ON THE HIGHWAY 1 OUT OF EVERY 10 CARS IN THE BLIND SPOT ARE NOT DETECTED. I HAVE SEVERAL VIDEOS SHOWING THIS THAT I PROVIDED TO THE TOYOTA DEALER NEAR ME. THEY ARE NOT SURE WHAT IS HAPPENING AND HAVE NOT GOT BACK TO ME IN OVER A WEEK NOW. I FIRST NOTED THIS PROBLEM ABOUT 3 WEEKS AGO WHEN DRIVING HOME FROM THE DEALER WITH MY NEW RAV4. I HAVE A 2017 RAV4 THAT DOES NOT HAVE THIS PROBLEM. THE PROBLEM ONLY OCCURS ON THE PASSENGER SIDE BLIND SPOT MONITOR. THANKS.
Steering, Electronic stability control (ESC), Service brakes, Oct 9, 2019
DRIVING AT A SPEED OF 60MPH I HEARD A STRANGE NOISE ARISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND SMELLED A BURNING (ELECTRICAL) SMELL. I CUT OFF THE HEATER AND SEAT WARMERS AS A PRECAUTION, SLOWING THE CAR TO A SPEED OF 30-40MPH. APPROX. 2 MINUTES LATER, MY DASHBOARD LIT UP WITH ABOUT 4 CONSECUTIVE WARNINGS 1. ANTILOCK BRAKE SYSTEM HAS MALFUNCTIONED. 2. LANE TRACING ASSIST HAS MALFUNCTIONED. 3. REAR CAMERAS HAVE MALFUNCTIONED. 4. PARKING ASSIST WITH AUTOMATED BRAKING (PA W/AB) HAS MALFUNCTIONED. BRAKES CONTINUED TO ENGAGE, BUT FELT STIFF AS THOUGH THEY MAY STOP WORKING. WAS ABLE TO SAFELY TAKE BACK-ROADS TO MY LOCAL DEALER (VANCOUVER MCCORDS TOYOTA) WHERE IT IS STILL UNDERGOING INVESTIGATION.
Fuel/propulsion system, Oct 8, 2019
2019 RAV4 HYBRID EXHIBITS FUELING PROBLEMS, CONSISTENTLY. PARKED ON LEVEL CONCRETE, SHUT OFF, IN "REFUEL" STATUS, AT THE FUEL ISLAND, IT DEPENDABLY SUFFERS ABJECT FAILURE AT ATTEMPTS TO REFILL THE GASOLINE TANK AT THE FUEL PUMP. WITH THE FUEL PUMP NOZZLE SET TO LOWEST FLOW SETTING, AT ANY MOMENT, THE FUEL BEING PUMPED DOWN THE FILLER TUBE SURGES BACK UP THE FILLER TUBE, OCCASIONALLY SPILLING OUT ONTO THE SIDE OF THE CAR AND THE GROUND. OTHER TIMES, WITH THE PUMP NOZZLE SET TO LOWEST FLOW SETTINGS, IT MAY AUTOMATICALLY AND ARBITRARILY SHUT OFF AFTER 1 GALLON OR 4 GALLONS, WHEN THE MILES DRIVEN ALONG WITH THE FUEL GAUGE INDICATES THE TANK REQUIRES AT LEAST 10 GALLONS. IT IS IMPOSSIBLE TO KNOW FROM ONE FILL-UP TO THE NEXT FILL-UP IF THE TANK IS FULL, CLOSE TO FULL, OR SEVERAL GALLONS SHY OF FULL. REFUELING THE RAV4 HYBRID IS A CHALLENGE THAT DEFEATS THE BEST MECHANICAL AND FLUID DYNAMICS AWARE PERSON TRYING TO FILL THE TANK. THIS ISSUE IS ONGOING AND HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER ON AUGUST 19, 2019.
Fuel/propulsion system, Oct 7, 2019
FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.
Power train, Oct 7, 2019
WHEN TEST DRIVING VEHICLE FELT LIKE TRANSMISSION WAS NOT SHIFTING PROPERLY BUT NOT BEING A MECHANIC THOUGHT IT WAS JUST MY IMAGINATION. THEY WOULD NOT PUT A DEFECTIVE CAR ON THE LOT FOR SALE RIGHT? WRONG!!!! WHEN I DROVE IT AFTER GOT IT HOME IT WAS OBVIOUS THERE WAS A BIG PROBLEM. EVERY TIME I STOPPED AT A LIGHT THEN TOOK FOOT OFF OF BRAKE TO ACCELERATE CAR WOULD LURCH, SHAKE, SHUDDER BEFORE I EVEN GOT MY FOOT ON ACCELERATOR. THOUGHT IS WAS GOING TO DIE. WOULD HESITATE WHEN TRYING TO ACCELERATE WHEN PUT IT IN PARK TO TURN OFF ENGINE SAME LURCH SHAKE SHUDDER AND SOUNDS LIKE ENGINE DIED. CAR HAS 61 MILES ON IT. WAS DEFECTIVE WHEN SHIPPED FROM FACTORY TOOK IT BACK TO DEALER, SAID THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME ISSUE. TOYOTA AWARE BUT HAS NO FIX IN PLACE. DEALER CLAIMS NOTHING THEY CAN DO BUT WAIT ON TOYOTA. SO NOW I HAVE A BRAND NEW CAR THAT I HAVE TO CONTINUE MAKING PAYMENTS ON WHILE TOYOTA CONTINUES BUSINESS AS USUAL AND MY CAR SITS IN THE GARAGE, AFRAID TO DRIVE IT.
Fuel/propulsion system, Oct 5, 2019
MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.
Fuel/propulsion system, Oct 5, 2019
TOYOTA'S 2019 RAV4 LIMITED HYBRID BOASTS OF HAVING A 14.5 GALLON FUEL CAPACITY. WHEN I FILL MY TANK, I CAN FILL IT TO 10 GALLONS MAXIMUM. THE SERVICE ADVISOR, AARON ENGLAND, INSISTS THAT THIS IS NORMAL. HE STATED THAT NO CARS CAN BE FILLED TO CAPACITY. I AM NOT WANTING TO FILL TO CAPACITY. TOYOTA IS NOT ACKNOWLEDGING THIS IS INACCURATE AND SAYS MY CAR EITHER HAS 3-4 GALLONS, BUT THE SENSOR CAN NOT DETECT IT OR I HAVE A TANK SMALLER THAN CLAIMED. THEY WILL NOT INVESTIGATE. WHEN FUELING MY VEHICLE, IT STOPS FUELING WHEN A LITTLE MORE THAN AN 1/8 OF A TANK SHOWS REMAINS UNTIL FULL. ONLINE, THERE IS MUCH EVIDENCE FROM OTHER OWNERS THAT THIS IS AN ISSUE AND TOYOTA IS REFUSING TO OFFER HELP.
Other or unspecified, Oct 3, 2019
WHILE I WAS DRIVING DOWN THE ROAD, I HEARD A LOUD POP ABOVE MY HEAD. THEN WHAT SOUNDED LIKE PEBBLES HITTING MY ROOF SO I SLID MY SUNROOF VISOR BACK A LITTLE AND I COULD SEE THE BROKEN GLASS.
Fuel/propulsion system, Oct 2, 2019
LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.
Fuel/propulsion system, Oct 1, 2019
UNABLE TO FILL TANK TO CAPACITY. TANK HOLDS 14.5 GALLONS BUT I CAN ONLY GET AT MOST 10 GALLONS IN WHEN RANGE OF LESS THAN 40 MILES AND GAUGE READS LESS THAN A QUARTER OF A TANK. AT 40 MILES TO THE GALLON, THERE SHOULD BE ROOM FOR 13.5 GALLONS. RANGE ONLY INCREASES TO NOT MORE THAN 475 MILES WHEN "FULL" WHEN I SHOULD GET 550 AS ADVERTISED. I BOUGHT THE CAR IN AUGUST AND HAVE HAD THE SAME EXPERIENCE AT THE GAS STATION WITH 4 FILL UPS. LOOKS LIKE MANY 2019 HYBRID RAV4 OWNERS ARE HAVING THE SAME PROBLEM. I COMPLAINED TO THE DEALER WHO CLAIMED TO NEVER HAVE HEARD OF THIS.
Fuel/propulsion system, Oct 1, 2019
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Electrical system, Oct 1, 2019
THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.
Fuel/propulsion system, Oct 1, 2019
WHEN FILLING UP THE GAS TANK, IT MAXES OUT AT 9-10GAL WHEN THE TANK IS SUPPOSEDLY A 14+ GALLON TANK. I WILL WAIT UNTIL 20 MILES TO EMPTY AND THEN FILL UP AND IT STILL ONLY FILLS UP PARTIALLY.