2007 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 201 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Jetta model years with reports.
Of the 2007 reports, 11 involved a crash and 7 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Representative owner complaints
201 reports, newest first.
Engine and engine cooling, Power train, Dec 4, 2013
I NOTICED THE ENGINE LIGHT WENT ON FEW WEEKS AGO THEN THE SHAFTS' LIGHTS STARTED TURNING ON ALL AT THE SAME TIME (P-R-N-D). THE CAR WAS MOVING AND A KNOCKING SOUND STARTED WHEN THE WEATHER GETS HOT. I TOOK IT TO COUPLE OF CAR SHOP SERVICES AND NON WAS ABLE TO DEMONSTRATE THE PROBLEM BUT RATHER, THEY OFFERED TO CHANGE THE WHOLE TRANSMISSION FOR +4,500 DOLLARS SO THAT THEY WOULD WORK IT SIMPLY WITH A GOOD PROFIT! WHILE DRIVING EARLIER TODAY, THERE WAS A VERY WEIRD SOUND COMING FROM THE ENGINE AND I PLANED TO TAKE IT TO VW SERVICES SO THAT THEY'D TAKE A LOOK AT IT. UNFORTUNATELY, FEW MINUTES LATER THE CAR STOPPED MOVING AND I HAD TO PULL UP. I JUST FOUND OUT THAT VW IS CALLING VW JETTA 2006-2009, ENGINE 2.01 FOR THE EXACT SAME REASON. THOUGH, MY CAR IS 2.5 ENGINE BUT HAPPENED TO HAVE THE EXACT SAME PROBLEMS. I'M TOWING THE CAR TOMORROW MORNING AND I'LL TAKE IT TO VW SERVICES AND HOPEFULLY THEY WILL CONSIDER THIS INCIDENT FOR THE 2.5L CARS ALSO. *TR
Structure, Visibility/wiper, Nov 7, 2013, crash
WAS ATTEMPTING TO BACK UP UNTIL VEHICLE STRUCK AN OBJECT THAT WAS OBSCURED DUE TO THE HEADLINER OF THE VEHICLE THAT HAS FALLEN OFF THE CEILING. HEADLINER IS ALMOST COMPLETELY OBSTRUCTING ALL REAR VIEW THROUGH THE REAR GLASS OF THE CAR. *TR
Power train, Nov 1, 2013
DSG TRANSMISSION METRONIC UNIT FAILURE. *TR
Electrical system, Air bags, Seats, Oct 25, 2013
A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR
Engine, Sep 20, 2013
I WAS COMING OFF A RAMP AND TRIED TO ACCELERATE, BUT THE CAR WOULDN'T GO MORE THAN 20MPH. ALL THE GEARS ON THE GEAR SELECTOR DISPLAY FOUND IN THE DRIVER INFORMATION CENTER STAYS LIT UP AND AFFECTS THE TRANSMISSION. THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL. I RESEARCHED THIS PROBLEM ONLINE AND THERE ARE NUMEROUS ARTICLES THAT STATES THERE IS A RECALL RELATED TO MALFUNCTIONING MECHATRONIC UNITS. THIS IS NOT RELATED TO THE ORIGINAL DSG RECALLS. VW CUSTOMER CARE OR THE DEALERSHIP I TAKE IT TO WON'T DO ANYTHING ABOUT IT EVEN WITH THE INFORMATION ON THE INTERNET ABOUT IT. *TR
Power train, Vehicle speed control, Engine, Aug 20, 2013
WAS DRIVING ON THE FREEWAY AT ABOUT 3 IN THE AFTERNOON TRAVELING AT APPROXIMATELY 60 MPH WHEN CAR STOPPED ACCELERATING IN THE MIDDLE OF ON GOING TRAFFIC. POWER TO VEHICLE DYED OUT CAUSING ME TO STALL IN THE CENTER OF A BUSY FREEWAY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. I HAVE CALLED VOLKSWAGEN BUT THEY WOULD NOT TAKE FULL RESPONSIBILITY FOR ON GOING PROBLEM.. MY VEHICLE HAS AN EXTENDED WARRANTY BECAUSE OF THIS KNOWN PROBLEM BUT YET THEY WILL ONLY COVER 25% OF REPAIR COST.. THIS VEHICLE IS A HAZARD.. SOMEBODY PLEASE ADDRESS THIS ISSUE QUICK BEFORE THERE IS A CASUALTY.. *TR
Electrical system, Air bags, Aug 7, 2013
MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD! *TR
Electrical system, Air bags, Jul 25, 2013
ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM. *TR
Structure, Jul 5, 2013
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE UPHOLSTERY CEILING HEADLINER BECAME PARTIALLY DETACHED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Fuel system, Gasoline, Jul 4, 2013
I AM THE OWNER OF A 2007 VOLKSWAGEN JETTA, WULFSBURG EDITION, VIN#[XXX]. OVER THE PAST FOUR MONTHS, I HAVE HAD NUMEROUS PROBLEMS WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC. IN APRIL 2013 AND THREE TIMES SINCE, THE VEHICLE HAS STALLED WITHOUT NOTICE, IN THE MIDDLE OF TRAFFIC. I HAVE HAD REPAIRS DONE TWICE AT THE DEALER, BUT THE PROBLEM STILL PERSIST. THE CAR WILL DISPLAY THE 'BATTERY' SYMBOL ONCE IT STOPS. THE ENGINE WILL SHUT DOWN BUT AFTER ABOUT 20-30 MINUTES AND AFTER CONTACTING POLICE AND TOW TRUCKS, THE CAR RESTARTS. I HAVE HAD THE VEHICLE TOWED FOUR TIMES TO THE DEALER. TWICE, THEY COULD NOT FIND ANYTHING WRONG BECAUSE THERE WERE NO WARNING LIGHTS SHOWING; THE CAR WAS RUNNING PERFECTLY. THIS PROBLEM NORMALLY OCCURRED DURING RUSH HOUR TRAFFIC. I TRAVEL LONG DISTANCES ON THE HIGHWAY TO WORK AND HAVE BEEN FORTUNATE THAT THE CAR HAS NOT SHUTDOWN ON THE HIGHWAY; I AM NORMALLY IN LOCAL TRAFFIC WHEN IT COMPLETELY JUST SHUTS DOWN. THIS IS A VERY DANGEROUS SITUATION. I DON'T HAVE ANY OTHER TRANSPORTATION TO GET TO WORK AND DO NOT FILL SAFE DRIVING MY VEHICLE. THE DEALER DOES NOT SEEM CONCERNED, AND EXPRESSED THAT I MAY JUST BE MAKING UP THE PROBLEM. AFTER SITTING IN RUSH HOUR TRAFFIC FOR AN HOUR, I CAN ASSURE THIS IS NOT A MADE UP PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Jun 13, 2013
BOTH RADIATOR COOLING FANS HAD TO BE REPLACED AFTER A CHECK FOR ENGINE FAULTS WERE PERFORMED WITH A TOTAL COST TO ME OF $786.43. THE V.W. JETTA IS A 2.5 LITER ENGINE. THIS WAS THE SECOND 2.5 LITER JETTA THE LOCAL AUTOMOTIVE REPAIR COMPANY HAS DONE TODAY WITH DATE OF JUNE 13, 2013. ALL THE MAJOR DEALERSHIPS IN DENVER WERE CALLED TO COMPARE AVAILABILITY AND PRICE OF PARTS. ALL DEALERSHIPS HAD BOTH RADIATOR COOLING FANS THAT NEEDED REPLACED IN STOCK. THE AVAILABILITY OF THESE PARTS AT ALL DEALERSHIPS LEADS TO THIS SUMMARY: THE MAJOR VOLKSWAGEN DEALERSHIPS WERE ANTICIPATING HAVING TO REPLACE THESE PARTS IN MANY OF THE 2.5 LITER JETTA VOLKSWAGENS. THIS PROBLEM SHOULD BE ON A RE-CALL BY VOLKSWAGEN AND THE COST OF REPLACEMENT AND LABOR INCLUDING DIAGNOSING OF THE ENGINE FAULTS AND THE FANS SHOULD BE PAID BY VOLKSWAGEN. THE FAN REPLACEMENT WAS MANDATORY IN ORDER TO KEEP RADIATOR AND THUS THE ENGINE COOL IN ORDER TO PREVENT MORE EXPENSIVE REPAIRS AND/OR POSSIBLE MALFUNCTION LEADING TO AN ACCIDENT. *TR
Air bags, Structure, May 14, 2013, crash
EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM. *TR
Fuel system, Gasoline, Structure, Apr 4, 2013
I WAS DRIVING ON A FREEWAY WHEN LARGE PIECES OF TIRE STARTING FLYING IN THE ROAD FROM A SEMI-TRUCK. SEVERAL VEHICLES WERE ATTEMPTING TO AVOID BEING STRUCK, WHEN A LARGE PIECE FLEW UP AND HIT UNDER MY CAR. THE OUTCOME WAS A HOLE IN MY GAS TANK WHICH THEN PROCEEDED TO LEAK FUEL ONTO THE HIGHWAY. I HAD TO PULL OVER DUE TO THE DAMAGE. I UNDERSTAND THIS IS CONSIDERED "ACTIVE DAMAGE" AND SHOULD NOT HAVE OCCURRED DUE TO SAFETY STANDARDS THAT SHOULD BE IN PLACE. I WAS THANKFUL THERE WERE NO SPARKS IN THE IMMEDIATE VICINITY OR I WOULD NOT BE HERE NOW. *TR
Electrical system, Vehicle speed control, Engine, Nov 30, 2012
AS I WAS DRIVING 65MPH ON THE HIGHWAY MY CAR COMPLETELY SHUT DOWN. I HAD NO LIGHTS, NO GAS, NO ANYTHING. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. AFTER ABOUT 20 MINUTES, THE CAR STARTED BACK UP, BUT I ONLY MADE IT ABOUT 1.5 MILES BEFORE IT DID IT AGAIN. VW DEALERSHIP REPLACED MY ENTIRE COMPUTER MODULE (J519) AND THEN LET ME LEAVE THE LOT. I CONTINUED TO HAVE TROUBLE STARTING THE CAR. THE DEALERSHIP REPLACED THE RELAY FOR THE STARTER BECAUSE IT WAS OVERHEATING. I AM NOW (OCT 2012) HAVING ISSUES WITH THE UNLOCKING OF MY DRIVER SIDE DOOR. *TR
Air bags, Nov 16, 2012
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY AIR BAG. I TOOK MY VEHICLE TO THE LOCAL VW DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALL ISSUED BY VW. I WAS TOLD BY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE PASSENGER SEAT AIRBAG INCLUDING THE HARNESS MUST BE REPLACED IN ORDER TO BE OPERABLE. I WAS ALSO TOLD THE AIRBAG SYSTEM WOULD NOT WORK W/O REPAIR. THIS FAILURE OCCURRED ON MY VEHICLE WHICH IS 5 YEARS OLD AND HAS 35,286 MILES. IT IS NOT COVERED BY VW BECAUSE THE WARRANTY EXP'D AT 3 YRS/36K MILES. MY VEHICLE HAS FAR LESS MILEAGE AVERAGE THAN A VEHICLE NEWER THAN IT IS. THIS SAFETY EQUIPMENT FAILURE SHOULD NOT HAVE OCCURRED ON A VEHICLE THIS NEW UNLESS THERE WAS SOMETHING WRONG WITH IT. I DID NOT DO ANYTHING TO CAUSE THIS FAILURE TO OCCUR. FURTHER, I VERY SELDOM RIDE WITH OTHERS SO I SEE NO PLAUSIBLE REASON AS TO WHY THIS FAILURE WOULD HAVE OCCURRED IN REFERENCE TO THE SEAT USED LEAST IN MY VEHICLE. I WAS QUOTED A REPAIR PRICE OF $900 TO HAVE IT REPAIRED AND I FEEL VW SHOULD BE RESPONSIBLE FOR THIS AMOUNT NOT ME. THREE DAYS AGO I CONTACTED VW CUSTOMER CARE AND HAVE BEEN WAITING FOR SOMEONE TO CALL ME BACK REGARDING WHETHER OR NOT VW WILL PAY THE COST OF THIS REPAIR. IN THE MEANTIME, I AM WITHOUT THE USE OF MY VEHICLE AS I AM SCARED TO DRIVE IT IN FEAR THAT I CAN GET INTO AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY. *TR
Power train, Nov 14, 2012
TIPTRONIC TRANSMISSION FAILURE TO DEFECTIVE VALVE BODY THAT SHOULD HAVE BEEN COVERED UNDER EXTENDED WARRANTY BUT DENIED BY VW. TOOK CAR IN SEVERAL TIMES DURING THE EXTENDED WARRANTY PERIOD THAT I PURCHASED, ONE TIME FOR SHIFTING ISSUES AT LOW SPEEDS. THEY WERE UNABLE TO DUPLICATE PROBLEM AND THERE WERE NO ERROR CODES. THE EXTENDED WARRANTY THAT I PURCHASED BUT THE EXTENDED WARRANTY ISSUED BY VW WAS GOOD FOR 7 YEARS OR 100,000. AT APPROXIMATELY 99,500 PROBLEM HAD BEEN GETTING WORSE SO I TOOK IT BACK TO THE DEALERSHIP. I WAS INFORMED THAT IT STILL WAS NOT THROWING AN ERROR CODE BUT IN THE MASTER TECHNICIAN'S OPINION, THE TRANSMISSION HAD A PROBLEM BUT IT WAS NOT THE FAULT OF THE VALVE BODY, THE COVERED PART. ALSO, THIS IS A NON-SERVICEABLE TRANSMISSION MEANING THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED RATHER THAN REBUILDING. TOOK TO AN INDEPENDENT SERVICE CENTER WHO DIAGNOSED IT AS A DEFECTIVE VALVE BODY (THE PART COVERED UNDER THE EXTENDED WARRANTY). IN THE PROCESS OF REPLACING THE DEFECTIVE PART, A REBUILD KIT AND TORQUE CONVERTER WERE REPLACED AS PART OF THIS PROCESS. SUBMITTED THE INVOICES TO VW. RECEIVED LETTER THAT PAYMENT FOR REPAIRS WAS DENIED BECAUSE THE INVOICES THAT I SUBMITTED STATED THAT "THE REPAIR PERFORMED WERE TO REPLACE THE ENTIRE TRANSMISSION AND TORQUE CONVERTER". NOT TRUE. CALLED CUSTOMER SERVICE. DETAILED EVERYTHING I DID HERE. AFTER SOME CHECKING, THE REPRESENTATIVE "REGRETTED" TO INFORM ME THAT THEY COULD NOT HELP IN COVERING THE COSTS OF THE REPAIR. TO SAY THAT I AM FRUSTRATED BEYOND BELIEF IS PUTTING IT MILDLY. *TR
Structure, Latches/locks/linkages, Oct 26, 2012
REAR PASSENGER SIDE DOOR LOCK FAILS TO ENGAGE. *TR
Electrical system, Latches/locks/linkages, Oct 11, 2012
2007 WOLFSBURG EDITION JETTA: EXPERIENCING ISSUES LATCHES/LOCKS/LINKAGES/ FIRST WITH ONE DOOR LOCK (REAR LEFT) AROUND SEP 2011. THEN 2ND DOOR (REAR ) WARRANTY ALREADY PASSED, THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $250/$200 EACH PLUS LABOR $100 HR./3 HRS OR $300!! FOR GRAND TTL ALMOST $800! REPLACEMENT. NOW I ALREADY HAVING PROBLEM WITH DRIVER DOOR!! THIS SEEMS EXCESSIVE SPECIALLY VW SHOULD ADDRESS THIS QUALITY ISSUE WITH THEIR SUPPLIER NOW AND HAVE THEM FIXED AT NO COST. THIS IS A SAFETY ISSUE DRIVE FOR WORK AROUND SOME NOT NICE NEIGHBORHOODS, CAR CAN'T BE LOCK. I HAVE 2 KIDS AND AFRAID DOOR CAN OPEN SO EASILY. I HOPE SOMETHING IS DONE BEFORE WE HEAR REALLY BAD NEWS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. I SEARCHING ONLINE AND SEE OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT, I STILL HAVE ISSUES WITH LOCK. HOPE PEOPLE READS AND REPORT THE ISSUE. I HAVE BOUGHT 2 OTHER VW IS PAST AND NEVER HAD THIS PROBLEM. I DON'T THINK WILL BUY A FOURTH VW. *TR
Electrical system, Latches/locks/linkages, Oct 10, 2012
POWER DOOR LOCK SYSTEM FAILURE. CAN NOT LOCK ENTIRE DOORS. KEY GOT STUCK AND COULD NOT REMOVE KEY FROM IGNITION. HAD TO CALL A TOW-TRUCK, PAY ($350) AND HAVE TAKEN TO DEALER. DEALER RECOMMENDED REPLACING ENTIRE POWER DOOR SYSTEMS. COST ME ABOUT $450...WENT AHEAD AND APPROVED REPLACEMENT. $350 + $450 = $800. POWER LOCK FAILED AGAIN...SEP-OCT 2012. DEALER AGAIN RECOMMENDS REPLACING ENTIRE POWER LOCK SYSTEM. WHAT???? NO RECALL HAS BE IMPLEMENTED OR SET.... *TR
Vehicle speed control, Oct 9, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SPEED SENSOR AND TWO FANS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER FOR INSPECTION AND THEY UPDATED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.
Structure, Oct 4, 2012
DUE TO MATERIALS USED IN 2007 JETTA, HEADLINER FALLING AROUND THE LIGHT AND IN THE REAR NEAR THE BACK WINDOW. THE HEADLINER IS LITERALLY COLLAPSING. ITS NOT ONLY MY VEHICLE THAT THIS IS HAPPINING, GOOGLE IT AND SEVERAL COMPLAINTS AGAINST VW REGARDING HEADLINER COME UP. *TR
Structure, Oct 2, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLINER BEGAN TO DETACH FROM THE VEHICLE, OBSTRUCTING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE HEADLINER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Sep 12, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SUN ROOF OPENED INDEPENDENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND NUMEROUS WARNING LIGHTS ILLUMINATED SPORADICALLY. THE REAR DRIVER'S SIDE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE AND THE ANTI-THEFT SYSTEM WOULD ONLY FUNCTION INTERMITTENTLY. THE CONTACT SPOKE WITH SEVERAL DEALERS AND WAS INFORMED THAT THE FAILURE WAS MOST LIKELY CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Exterior lighting, Sep 12, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATING ON AND OFF SPORADICALLY. IN ADDITION, THE SUN-ROOF WOULD OPEN INDEPENDENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000.
Power train, Sep 8, 2012
WAS ACCELERATING ONTO THE EXPRESSWAY DURING RUSH HOUR FROM FULL STOP AT ON RAMP DUE TO TRAFFIC CONGESTION AND AT AROUND 20 OR SO MPH THE CAR LOSS POWER AND THE RPM QUICKLY INCREASED AS IF YOU WERE PRESSING THE CLUTCH IN A MANUAL TRANSMISSION VEHICLE, THIS IS A AUTOMATIC VEHICLE SO THE ISSUE WAS DEFINITELY CAUSED BY A MALFUNCTION SOMEWHERE WITHIN THE DRIVEN TRAIN OR ELECTRICAL SENSORS CONTROLLING THE DRIVE TRAIN. SINCE THAT TIME THIS FRIGHTENING ISSUE HAS BEEN INCREASING IN FREQUENCY. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS INJURED. A BASIC INTERNET SEARCH SHOWS THAT MY CASE IS NOT UNUSUAL FOR THIS VEHICLE. *TR