2007 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 201 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Jetta model years with reports.
Of the 2007 reports, 11 involved a crash and 7 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Representative owner complaints
201 reports, newest first.
Seats, Aug 29, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Latches/locks/linkages, Aug 6, 2012
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR
Electrical system, Latches/locks/linkages, Jul 25, 2012
ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE MY VEHICLE IS NOT 100 % SECURED. *TR
Suspension, Jun 11, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Engine and engine cooling, Power train, Vehicle speed control, Apr 22, 2012
WHILE DRIVING ON A MAJOR HIGHWAY, MY VW'S DSG TRANSMISSION STARTED SLIPPING AND SHIFTING ERRATICALLY. THE ENGINE RPMS WOULD INCREASE TO 6000 THEN DROP SUDDENLY TO 500. WHILE THIS WAS HAPPENING, THE ENGINE WOULD SUDDENLY REENGAGE, CAUSING THE CAR TO SURGE AND BUCK. THE TRANSMISSION WOULD THEN SLIP AGAIN, AND THE ENGINE SURGING AND VEHICLE BUCKING CYCLE WOULD CONTINUE. SYMPTOMS OF THE DSG TRANSMISSION FAILURE OCCURRING; TRANSMISSION WOULD SLIP. RPMS WOULD INCREASE THEN DECREASE SUDDENLY AND WITHOUT WARNING. ENGINE WOULD ENGAGE THEN DISENGAGE CAUSING THE VEHICLE TO VIOLENTLY BUCK, SHAKE, AND JERK. THE PRNDS NOMENCLATURE WOULD FLASH RAPIDLY, INDICATING A FAULT WITHIN THE SYSTEM. THE FINAL INDICATION OF THE SEVERITY OF THE DSG TRANSMISSION'S COMPLETE FAILURE WAS THE CARS INABILITY TO MOVE UNDER THROTTLE. THE CARS VELOCITY WAS COMPLETELY UNCONTROLLABLE. I AM VERY METICULOUS ABOUT THE MAINTENANCE OF MY VEHICLES. VW REQUIRES A FLUID AND FILTER CHANGE AT 40,000 FOR THE DSG. I HAD MINE DONE AT 39,000 THIS HAPPENED ON I70 ON THE BORDER OF PA/MD. I WAS ABLE TO MOVE THE CAR TO THE SHOULDER WITHOUT LOSS OF LIFE OR PROPERTY. HOWEVER, HAD THIS DSG/TRANSMISSION FAILURE OCCURRED ON 495 IN VA/MD, ( WHICH WAS MY LOCATION JUST 2 HOURS PRIOR) THE RESULTS COULD HAVE BEEN CATASTROPHIC. VW IS WELL AWARE OF THIS ISSUE WITH ITS DSG TRANSMISSION, BOTH DOMESTICALLY AND INTERNATIONALLY. NOTE THE VIN SPECIFIC RECALL IN THE US FOR DSG/MECHATRONIC/ TEMP SENSOR. HOWEVER, THIS ISSUE IS WIDESPREAD. MY VIN IS NOT SPECIFIED IN THE RECALL, YET MY VEHICLE HAS EXPERIENCED THE SAME ISSUE AND FAILURE AS THAT SPECIFIED IN THE RECALL. THE FAILURE OF MY DSG TRANSMISSION WAS COMPLETELY UNEXPECTED AND WITHOUT WARNING. HAD I NOT HAD THE OPPORTUNITY TO PULL MY CAR SAFELY TO THE SIDE OF THE ROAD, THE RESULTS COULD HAVE BEEN SEVERE INJURY OR WORSE YET, LOSS OF LIFE FOR ME OR OTHER DRIVERS. *TR
Visibility, Structure, Mar 28, 2012
DOOR MIRRORS CORRODING, DRIVERS SIDE BROKE OFF WHILE HAND WASHING WITH SPONGE.VW WILL NOT REPLACE BECAUSE WARRANTY HAS EXPIRED. CAR IS FIVE YEARS OLD AND IN EXCELLENT CONDITION, NO SIGN OF RUST ANYWHERE. *TR
Seats, Mar 14, 2012
WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGER SEAT. *TR
Structure, Feb 24, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRUNK WOULD OPEN WITHOUT ACTIVATION INDEPENDENTLY AND WOULD IMPAIR HIS VISION IF IT OPENED WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
Latches/locks/linkages, Feb 7, 2012
BACK RIGHT SIDE PASSENGER DOOR LOCK FAILS TO LOCK DEALERSHIP SAID 9 TIMES OUT OF 10 IT IS THE LOCK MODULE THAT MALFUNCTIONS AND IS VERY COMMON IN JETTA'S. *TR
Seats, Jan 10, 2012
THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMETIMES I CAN SMELL SOMETHING BURNING, WHICH SMELLS ELECTRICAL. I HAVE PICTURES FOR EVIDENCE OF WHAT HAS TAKEN PLACE. *TR
Air bags, Oct 3, 2011
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE AFTERMARKET SHOCKS THAT COULD HAVE CAUSED AN IMPACT WITH THE SUB FRAME. THE TECHNICIAN ADVISED THAT THE IMPACT COULD HAVE CAUSED THE AIR BAGS TO DEPLOY BUT DID NOT GUARANTEE THAT IT WAS THE CAUSE OF THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COST OF DIAGNOSTIC TESTING OR REPAIRS WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,608.
Power train, Jun 26, 2011
STALLING ON HIGHWAY, LOCAL ROADS. *TR
Power train, Jun 1, 2011
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "INTERMITTENT ACCELERATOR HESITATION" RELATED TO THE TRANSMISSION. THE FAILURE OCCURRED FOUR TIMES. THE CONTACT CALLED THE DEALER WHO STATED THE VEHICLE HAD TO BE INSPECTED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 27,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Electrical system, Equipment, May 15, 2011
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, Air bags, Apr 7, 2011, crash
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB
Power train, Mar 10, 2011
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEED TO LEARN TO DRIVE THE VEHICLE CORRECTLY. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,000. UPDATED 4/11/2011 *CN UPDATED 04/14/11
Air bags, Feb 17, 2011
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE DRIVER'S SEAT BELT NEEDS TO BE REPLACED. I AM HOPING THAT VW WOULD LOOK INTO THIS PROBLEM BECAUSE MY SEAT BELT WORKS PERFECTLY FINE AND THERE IS NOTHING I COULD HAVE DONE TO CAUSE THIS DAMAGE.
Seats, Feb 8, 2011
WHILE DRIVING MY 2007 VW JETTA, I NOTICED A BURNING SMELL. WHEN I GOT OUT OF MY CAR, I NOTICED A VERY BIG BURN ON MY SEAT (WHERE MY BACK WAS). MY BACK IS ALSO DISCOLORED. THIS MORNING, I PUT THE SEAT WARMER ON #1 (THE LOWEST SETTING) AND THE RIGHT SIDE IS SCORCHING HOT. *TR
Visibility, Feb 2, 2011
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WIPERS TO FUNCTION. ONE YEAR LATER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS 40,000.
Engine and engine cooling, Visibility, Jan 3, 2011
THE 2007 JETTA 2.5 HAS A FRONT AIR VENT WHICH HAS BEEN DESIGNED POORLY AND MAKES A RATTLING SOUND. THE FIXED IT SEVERAL TIMES AND IT STILL MAKE SOUNDS AND SEVERAL OF MY FRIENDS HAVE THE SAME ISSUE WITH THEIR JETTA. *TR
Electrical system, Exterior lighting, Nov 30, 2010
MY 2007 WOLFSBURG JETTA JUST STALLED ON ME LAST NIGHT. THE ESC LIGHTS CAME ON AND THEN THE BATTERY LIGHT CAME ON AND THEN THE ENGINE DIED. I LOST ALL POWER AND COASTED OFF TO THE SIDE OF THE ROAD. I THOUGHT IT WAS THE BATTERY BUT ALL MY LIGHTS, RADIO, HEADLIGHTS WORKED. I TRIED TO START IT BUT THE RED STEERING LIGHT CAME ON TOO. I GOT IT TOWED TO THE DEALERSHIP BECAUSE IT SHOULD STILL BE UNDER WARRANTY(<4 YEARS, <40,000 MILES). LUCKILY THIS HAPPENED IN A RESIDENTIAL NEIGHBORHOOD WHERE I WAS ABLE TO SAFELY GET OUT OF TRAFFIC. IF THIS HAD HAPPENED ON THE FREEWAY, A MORE SERIOUS ACCIDENT COULD HAVE OCCURRED.THIS CAR WAS BOUGHT NEW AND HAS NEVER GIVEN ME ANY ISSUES. *TR
Power train, Oct 25, 2010
WE NEVER RECEIVED RECALL NOTICE FOR 09V 164. OUR CAR HAD A FAILED RIGHT FRONT DRIVE SHAFT WHICH FRACTURED THE TRANSMISSION CASE ON APRIL 28,2010. WE ALMOST LOST CONTROL DUE TO THE LEAKING TRANS OIL. DEALER STATED THAT THE RECALL WAS PERFORMED DURING A SERVICE VISIT. THIS FAILURE IS EXACTLY WHY VW FILE A SAFETY RECALL WITH NHTSA. NOW THE TRANSMISSION NEEDS TO BE REPLACED DUE TO HOLE IN CASE AND VW IS NOT RESPONDING. *TR
Engine and engine cooling, Oct 25, 2010
I DRIVE A VW JETTA (2007) 2.0T. IT HAS BEEN HAVING SEVERAL ENGINE ISSUES SINCE I BOUGHT THE CAR (CHECK ENGINE LIGHT, LOSS OF POWER, ENGINE SPUTTER). BUT OVER THE PAST 5-6 MONTHS, I HAVE HAD THE CAR STALL COMPLETELY TWICE. THE FIRST TIME AT A TRAFFIC STOP AND THE SECOND TIME WHILE MERGING ON TO AN INTERSTATE RAMP. *TR
Engine and engine cooling, Oct 21, 2010
I WAS DRIVING ALONG A MAJOR FREEWAY WHEN THE CAR STARTED TO VIBRATE AND THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD TO ATTEMPT TO GET TO THE SHOULDER IN HEAVY TRAFFIC WITH THE CAR SLOWING DOWN AND ENGINE MISFIRING. WHEN PARKED ON THE SIDE OF THE FREEWAY, WE EXITED THE CAR SINCE IT WAS A VERY DANGEROUS STRETCH OF ROAD AND SOON A HIGHWAY SERVICE VEHICLE CAME AND TOLD US THEY WOULD TOW US OFF THE ROAD FOR OUR SAFETY. WE WERE STRANDED ON A LONE STRETCH OF BUSY FREEWAY 80 MILES FROM HOME AND HAD TO GET A TOW FOR 80+MILES AND 2+ HOUR'S DRIVE. I WAS VERY DISAPPOINTED THAT THE PROBLEM I HAD WITH MY CAR (IGNITION COIL) WAS THE SAME PROBLEM I HAD 4 MONTHS PRIOR (WHICH ALSO REQUIRED A TOW). AT THAT TIME, ONLY ONE IGNITION COIL WAS REPLACED (EVEN THOUGH I WAS TOLD THERE WAS AN EXISTING RECALL ON THE IGNITION COILS) AND SO 4 MONTHS LATER I ENDED UP WITH THE SAME PROBLEM. IN READING ON THE WEB, I HAVE DISCOVERED THE PROBLEM WITH VW IGNITION COILS HAS BEEN AROUND SINCE 2001 - EVEN MORE REASON TO WHY ALL FOUR SHOULD HAVE BEEN REPLACED WHEN I FIRST BROUGHT MY CAR IN FOR THE PROBLEM BACK IN JUNE. THIS HAS BEEN A KNOWN PROBLEM FOR MANY YEARS (WITH 2001-2003 MODELS) BUT FOR SOME REASON IT STILL CONTINUES TODAY AND THERE HAS BEEN ONLY SERVICE BULLETINS ISSUED AND NO FACTORY RECALLS. *TR
Fuel system, Gasoline, Oct 20, 2010
2007 VW JETTA WOLFSBURG EDITION, 4-DOOR. FUEL TANK STARTED LEAKING GAS ABOUT 5K MILES AGO (STARTED ABOUT 5K OUTSIDE OF WARRANTY). THERE ARE ABOUT 5 SUPER TINY HOLES LOCATED ON A SEAM OF THE FUEL TANK. TANK IS DEFECTIVE, VW NOT INTERESTED IN ASSISTING IN THE FIX. THIS DEFECTIVE TANK POSES A SEVERE EXPLOSION HAZARD TO ME AND MY FAMILY. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS, HAS HAD ALL SERVICE WORK COMPLETED. *TR