2007 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 201 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Jetta model years with reports.
Of the 2007 reports, 11 involved a crash and 7 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Representative owner complaints
201 reports, newest first.
Electrical system, Sep 26, 2010
2007 VW JETTA WOLFSBURG: PULLED OUT OF VW DEALERSHIP INTO AN INTERSECTION AND THE ENGINE SHUT OFF WITH NO WARNING. TURNED IGNITION OFF AND BACK ON AND THE CAR RESTARTED. GOT ONTO THE INTERSTATE AND THE CAR LOST POWER GOING ABOUT 65 MPH. GAS PEDAL TO FLOOR AND NO ACCELERATION. REMOVED FOOT FROM PEDAL AND PUSHED AGAIN AND CAR STARTED TO ACCELERATE AGAIN. EXITED OFF INTERSTATE AND SLOWED DOWN AT INTERSECTION TO STOP AT TRAFFIC LIGHT. ENGINE DIED AND WOULD NOT RESTART. CAR WAS TOWED BY VW TO THEIR SERVICE DEPT. THE POLICE WERE CONTACTED TO DIRECT TRAFFIC DUE TO THE UNSAFE CONDITIONS CREATED BY THE CAR STOPPING IN AN INTERSECTION. THESE PROBLEMS OCCURRED DURING RUSH HOUR TRAFFIC AND WE WERE FORTUNATE NOT TO HAVE BEEN KILLED OR TO HAVE CAUSED AN ACCIDENT. THE PROBLEMS OCCURRED ON AN EXTREMELY HOT DAY. THE CAR WAS AT THE VW SERVICE DEPT FOR 12 DAYS AND OVER 600 MILES WERE PUT ON MY CAR BY VW. THE DEALERSHIP CONTACTED VW OF AMERICA TO HELP DIAGNOSE THE PROBLEM. THE SERVICE DEPT MGR ACKNOWLEDGED LOW VOLTAGE ON THE METERS HE CONNECTED TO MY CAR AND ALSO THE IGNITION WOULD NOT START FOR HIM WHILE HE HAD THE CAR AT A GAS STATION. SINCE THEY COULD NOT EXACTLY RE-CREATE THE PROBLEMS THAT OCCURRED, I DID NOT FEEL THEY COULD ASSURE ME THE CAR HAD BEEN REPAIRED AND WOULD BE SAFE TO DRIVE. THEY WERE "GUESSING" AT THE REPAIR. THE IGNITION CONTROL MODULE WAS REPLACED AND I WAS ASSURED BY VW SERVICE DEPT AND VW OF AMERICA THAT THE CAR WAS REPAIRED AND SAFE TO DRIVE. AFTER DRIVING APPX 300 MILES, THE CAR STALLED AGAIN. I HAVE SEEN SIMILAR PROBLEMS REPORTED ON THE NHTSA WEBSITE UNDER VARIOUS CATEGORIES FOR 2007, 2008, 2009 AND 2010 JETTAS. THIS IS A SERIOUS PROBLEM WITH THE VW JETTA AND VW OF AMERICA NEEDS TO RESPOND TO THESE COMPLAINTS. THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD. I WAS TOLD BY VW OF AMERICA THAT THIS WAS AN ISOLATED INCIDENT. THE GM AND SERVICE DEPT MGR AT THE VW DEALERSHIP TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM. *TR
Electrical system, Sep 25, 2010
SPEEDOMETER READING AT LEAST 10% FASTER THAN ACTUAL SPEED. BROUGHT CAR BACK TO THE DEALER EXPLAINING THE INACCURACY, WAS TOLD VERBALLY SPEEDOMETERS ARE GAUGES NOT METERS AND CAN ONLY BE DESIGNED TO GUESS THE ACTUAL SPEED, THEY CANNOT REPORT ACTUAL SPEEDS. WRITTEN EXPLANATION WAS A 5 MPH DIFFERENCE IS A NORMAL VARIATION OF SPEEDOMETERS BY ALL AUTO MANUFACTURERS AND THE CAR WAS PERFORMING AS ACCURATELY AS ALL OTHER VEHICLES. TECHNICIAN, WHO ALSO DRIVES A JETTA, TEST DROVE THE CAR AND NOTED SPEED READINGS WERE THE SAME AS HIS JETTA AT SIMILAR RPMS. HIS CAR IS ALSO APPARENTLY REPORTING SPEED 10% FASTER THAN HIS ACTUAL SPEED. AT FREEWAY SPEEDS THE 10% VARIANCE IN SPEED ACCURACY IS GREATER THAN THE 5 MPH DIFFERENCE TO BE EXPECTED IN ACCORDANCE WITH THEIR EXPLANATION. *TR
Service brakes, Hydraulic, Sep 20, 2010
NORMAL DRIVING HABITS. MILEAGE ON VEHICLE = APPROXIMATELY 59,500. THE REAR BRAKE PADS AND ROTORS WEAR AT EXCESSIVE RATE ON MY 2007 VOLKSWAGEN JETTA - 2.5L WOLFSBURG EDITION. I'VE NEVER HAD A VEHICLE WHERE THE REAR BRAKE PADS OR ROTORS NEEDED TO BE REPLACED BEFORE THE FRONT PADS/ ROTORS. VW OFFERED TO REPLACE THE REAR PADS AND ROTORS FOR STANDARD BRAKE REPLACEMENT COST (NO DISCOUNTED PRICE FOR PREMATURE WEAR). THE REAR BRAKES WEARING PREMATURELY PRESENTS A POTENTIAL SAFETY HAZARD. *TR
Electrical system, Sep 6, 2010
I DRIVE A 2007 JETTA WOLFSBERG. IN APRIL 2010 I WAS LEAVING FOR WORK AND THE CAR WOULDN'T START. MY HUSBAND WENT OUT AND IT STARTED FOR HIM. NO WARNING LIGHTS WERE ON. A WEEK LATER THE CAR'S ENGINE JUST DIED WHILE TRAVELING 60MPH ON THE FREEWAY AND WOULD NOT START. TOWED TO DEALERSHIP WHERE THEY CHECKED ALL THE WIRING HARNESSES AND OVERLAID A WIRE. ONE DAY AFTER RECEIVING THE CAR BACK I HAD TROUBLE STARTING IT AGAIN. REPORTED THIS TO DEALERSHIP SERVICE. TWO DAYS LATER THE ENGINE DIED WHILE DRIVING DOWN A RESIDENTIAL STREET AND WOULD NOT START. NO WARNING LIGHTS WERE ON. TOWED BACK TO SERVICE WHERE THEY HAD A VW ENGINEER LOOK AT THE CAR. THEY ENDED UP REPLACING THE COMPUTER IN THE CAR. ALL SERVICE WAS COVERED UNDER WARRANTY. I HAVE NOT HAD ANY PROBLEMS SINCE THE COMPUTER WAS REPLACED. I AM REPORTING THIS BECAUSE OF AN ARTICLE MY AUNT SENT TO ME. THE ARTICLE SAID THE GOVERNMENT IS INVESTIGATING THE SAME PROBLEM WITH OTHER VW MODELS (STALLING, LOSS OF POWER AND ENGINE). *TR
Electrical system, Jul 14, 2010
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE COOLING UNIT AIR RE-CIRCULATOR WOULD NOT SHUT OFF AND WOULD CONTINUE TO RUN AFTER THE ENGINE WAS SHUT OFF. THE OWNER'S MANUAL ADVISED THAT THE VEHICLE SHOULD NOT BE OPERATED WITH THE RE-CIRCULATOR CONTINUOUSLY RUNNING. THE DEALER REPLACED THE FAN MOTOR AND SWITCH PANEL YET IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER REPLACED THE VEHICLE WITH A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED ONCE HE TOOK POSSESSION OF THE NEW VEHICLE, HE NOTICED THE VEHICLE EXHIBITED THE EXACT SAME FAILURE. THE MANUFACTURER ADVISED A FAILURE DID NOT EXIST IN THE NEWER VEHICLE AND DID NOT MAKE ANY REPAIRS. THE CONTACT DISAGREED WITH THE DEALER STATING THE OWNER'S MANUAL STATED OTHERWISE. THE FAILURE MILEAGE WAS APPROXIMATELY 2 MILES AND THE CURRENT WAS UNKNOWN.
Power train, Jun 24, 2010
MY TRANSMISSION JERKS / JOLTS SIGNIFICANTLY WHILE MY CAR IS COMING TO A STOP. THIS OCCURS PRETTY REGULARLY, USUALLY ONCE ON MY WAY TO WORK EVERY MORNING WHEN I PULL UP TO A STOP LIGHT AFTER DRIVING FOR APPROX. 25 MINUTES. IT DOES THIS JOLTING NO MATTER WHO IS DRIVING THE CAR. THIS BEGAN HAPPENING LAST YEAR. I HAVE TAKEN IT INTO MY DEALER TWICE AND THEY WERE UNABLE TO DIAGNOSE AND RESOLVE THE ISSUE. THEY DID MAKE ME AWARE OF A RECENT RECALL ON A SPECIFIC TYPE OF VW TRANSMISSION FOR THE SAME COMPLAINT OF "JOLTING" HOWEVER MY TYPE OF TRANSMISSION IS CURRENTLY NOT COVERED IN THE CURRENT RECALL. I BELIEVE THEY HAVE A BIGGER ISSUE WITH THEIR TRANSMISSIONS. *TR
Air bags, May 22, 2010, crash
2007 VW JETTA - MAJOR FRONT END DAMAGE AND AIR BAGS DID NOT DEPLOY. *TR
Service brakes, Hydraulic, May 15, 2010
I HAVE A 2007 VW JETTA THAT IS WEARING OUT PADS TO FAST. THE 1ST TIME THEY WORE OUT THE CAR HAD APPROX 16,000 MI. WE WERE TOLD BY THE DEALERSHIP THAT IT WAS CAUSED BY THE EMERGENCY BRAKE LEVER NOT TOTALLY RELEASING. THE 2ND TIME THE CAR WAS OUT OF WARRANTY WITH APPROX. 28,000 MI. BUT THE DEALERSHIP AND VW WERE WILLING TO REPLACE THE PADS SINCE THEY WORE DUE TO THE BRAKE LEVER AGAIN. BUT IT WAS SUGGESTED THAT AUDI PADS BE PUT ON BECAUSE THEY WORE LONGER THAN THE VW. THE MECHANIC AT THE TIME SAID THERE WAS A PROBLEM ON THE JETTA WITH THE LEVER NOT ALWAYS RELEASING. NOW AT 54,000 MI THE CAR HAD TO GO IN FOR A BRAKE JOB. UNFORTUNATELY THE PADS WORE DOWN TO THE RIVETS AND SCOURED THE ROTORS. SO I HAD TO PAY FOR PADS AND TURNING THE ROTORS. NOW VW IS SAYING THAT THEY DESIGN THE BRAKES TO WEAR IN 12,000 TO 20,000 MILES. I HAVE NEVER HEARD OF PADS ONLY LASTING THAT SHORT OF TIME. AND IF THAT IS SO THEN WHY AM I STILL USING THE ORIGINAL FRONT PADS. THEN THEY STATE THAT THEY SET THE CAR UP SO THE REARS DO MORE WORK THEN THE FRONT TO MAKE THE FRONT NOT DO ALL THE BRAKING. YEAH, WE DO THAT ON TRACTOR AND TRAILERS TO, BUT NOT TO MAKE THE REARS DO ALL THE BRAKING. I WORRY BECAUSE MY SON USES THIS CAR AT COLLEGE AND I DON'T WANT A CALL SAYING HE HAD AN ACCIDENT DUE TO THE BRAKES GOING OUT. I WORRY VW MAY HAVE PROBLEMS WITH THE REAR PADS PREMATURELY WEARING AND DON'T KNOW HOW TO FIX THE PROBLEM LIKE TOYOTA CAN'T FIX THEIR PROBLEM. *TR
Service brakes, Hydraulic, May 1, 2010
I AM LEASING A 2007 JETTA 2.5 AND JUST TOOK MY CAR IN THIS MORNING FOR IT'S 35,000 MILE TUNE-UP. I WAS TOLD THAT MY REAR BRAKE PADS AND ROTORS WERE AT LESS THAN 10%. I WAS NOT NOTIFIED 5,000 MILES AGO THAT THEY WERE LOW OR WOULD BE CAUSING ISSUES. NOW I'M BEING TOLD ON TOP OF MY $250 TUNE-UP, I NEED TO REPLACE ALL THAT FOR 310. THIS SEEMS TO BE A DOCUMENTED ISSUE, AND I'M HIGHLY UPSET THAT I WOULD HAVE TO DEAL WITH THIS IN MY LEASE. IN 5,000 MILES I WENT FROM BEING "FINE" TO THE PADS BEING GROUND INTO THE ROTORS. *TR
Visibility, Apr 27, 2010
MY SUN ROOF EXPLODED IN MY 2007 VOLKSWAGEN JETTA. THERE WERE NO OUTSIDE INFLUENCES(ROCK) THAT COULD HAVE CAUSED THIS TO HAPPEN. THE SUN ROOF WAS NOT MADE OF SAFETY GLASS AND SHATTERED INTO SMALL PIECES ALL OVER ME AND THE INSIDE OF MY CAR. THERE WERE SMALL SLIVERS EVERYWHERE. IT WAS A VERY LOUD BANG, WHICH CAUSED ME TO SWERVE. I WAS LUCK TO NOT GET ANY IN MY EYES, OR I DIDN'T HAVE MY KIDS IN THE CAR. I STOPPED AT THE DEALERSHIP AND THEY SAID IT MUST HAVE BEEN A ROCK OR SOMETHING, AND THE VOLKSWAGEN REP WHO WAS AT THE DEALERSHIP DIDN'T EVEN COME OUT TO SPEAK WITH ME, OR LOOK AT THE CAR. I WAS TOLD TO SETTLE IT WITH MY INSURANCE. I CALLED VOLKSWAGEN DIRECTLY, AND WAS TOLD THAT THEY COULD NOT DO ANYTHING OTHER THAN TO SUGGEST I GO TO MY INSURANCE. I EXPLAINED THE EXTREME SAFETY HAZARD, AND THEY JUST SAID SORRY"WE CAN'T DO ANYTHING AT THIS POINT" CASE NUMBER 100150276. I REPORTING THIS BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY HAZARD, AND COULD CAUSE SERIOUS INJURY, OR DEATH. I LOOKED ONLINE, AND OTHER HAVE REPORT THE SAME THING HAPPENING TO THEM, SUN ROOF CLOSED, AND ALL OF THE SUDDEN A LOUD POP, THEN GLASS EVERYWHERE, WITH NO VEHICLES AROUND. *TR
Air bags, Apr 20, 2010, crash
MY WIFE WAS DRIVING HER 2007 VW JETTA WHEN SHE WAS T-BONED FROM A GMC SUV, APPROX. SPEED OF GMC WAS 40 MPH AND APPROX SPEED OF JETTA WAS 45 MPH. THE JETTA WAS STRUCK AT A 90 DEGREE ANGLE DIRECTLY INTO THE DRIVERS SIDE DOOR. THE IMPACT WAS ENOUGH THAT MY WIFE NEEDED TO BE REMOVED FROM HER CAR WITH THE JAWS OF LIFE. THE STEERING COLUMN AIRBAG DEPLOYED HOWEVER THE MULTIPLE SIDE AND LUMBAR AIRBAGS DID NOT DEPLOY. HAD THESE DEPLOYED HER INJURES WOULD HAD BEEN MUCH LESS SEVERE. BOTH CARS ARE BEING TOTALED BY THE INSURANCE COMPANIES. THIS VEHICLE WAS PURCHASED SPECIFICALLY BECAUSE OF THE SAFETY FEATURES, NOW AFTER CONTACTING VW, MINDY PRENTICE REGIONAL CONSULTANT VOLKSWAGEN CUSTOMER CARE IS TRYING TO TELL ME THAT THE THIS ISN'T THE TYPE OF CRASH THAT WOULD TRIGGER SIDE AIRBAGS. HOWEVER AFTER TALKING TO MULTIPLE DEALERS IN THE AREA AS WELL AS GOING BACK TO MY INITIAL SUSPICION IT SEEMS THAT THE SIDE AIRBAGS MOST CERTAINLY SHOULD HAVE DEPLOYED. *TR
Power train, Apr 2, 2010
2007 VW JETTA 2.0 W/ DSG - DUAL MASS FLYWHEEL FAILURE IDENTIFIED BY DEALERSHIP. THIS HAS BEEN AN ISSUE WITH 2007-2009 VW'S WITH DSG.
Electronic stability control (ESC), Mar 3, 2010, crash
MY CAR ACCELERATED WHILE I WAS MAKING A "PANIC STOP" MY FOOT WAS ON THE BRAKE AND NO BRAKES WERE BEING ACTIVATED AND THE CAR ACTUALLY SPED UP UNTIL I PUSHED IN THE CLUTCH. BY THAT TIME IT WAS TOO LATE AND I TAPPED THE CAR IN FRONT OF ME. I BELIEVE THIS HAPPENED DUE TO THE CARS ESP FEATURE WHICH SENSES DRIVER INPUT AND HELPS TO MAKE THE "CORRECT" ACTIONS TO AVOID AA LOSS OF CONTROL. I JAMMED ON MY BRAKES AFTER HARD ACCELERATION AND WHILE PUSHING THE BRAKE PEDAL I JERKED THE STEERING WHEEL. DURING OPERATING SPEED THESE ACTIONS WOULD CAUSE UNDERSTEER AND I ASSUME THE CAR HAS BEEN PROGRAMMED TO RELEASE PRESSURE TO THE BRAKES AND REAPPLY THROTTLE TO REENGAGE FULL STEERING RESPONSE BUT I WAS LEAVING A STOP SIGN WHEN I NOTICED THE CAR IN FRONT OF ME STOPPED. IM NOT THINKING THAT THIS IS A DEFECT BUT RATHER WANTED TO BRING IT TO YOUR ATTENTION AFTER I JUST READ THE SYMPTOMS OF TOYOTAS MALADY. THE PROBLEM THEY ARE HAVING COULD BE DUE TO A FAULT IN A SIMILAR SYSTEM. I'M A TECH. IN THE MOTORCYCLE INDUSTRY AS WELL AS A PERFORMANCE DRIVING ENTHUSIAST. MY CREDENTIALS MIGHT NOT MATTER BUT I'M FULLY AWARE OF THE ACTIONS I TAKE BEHIND THE WHEEL AS WELL AS HAVING AN UNDERSTANDING OF THESE "FLY BY WIRE" SYSTEMS. *TR
Service brakes, Hydraulic, Service brakes, Air, Service brakes, Electric, Feb 11, 2010
I HAVE 2007 VOLKSWAGEN JETTA WOLFSBERG ED AND I AM HAVING SERIOUS ISSUE WITH THE REAR BRAKES. I BOUGHT THIS BRAND NEW AT 60 MILES ON IT IN JUNE 2007.. AROUND 18/19K I HAD TO REPLACE REAR BRAKES N ROTORS CAUSE THEY WERE WORN AND WERE RUBBING METAL ON METAL.. I WENT TO THE VW SERVICE THEY SAID IT MAY HAVE BEEN THE EBRAKE NOT ADJUSTED CORRECTLY.. THEY REPLACED EVERYTHING UNDER WARRANTY AFTER ARGUING WITH THEM.. THEY TRIED TO SAY IT'S THE WAY I DRIVE OR I MUST HAVE DRIVEN WITH THE EBRAKE ON.. R U KIDDING ME!!!! I BEEN DRIVING FOR 10 YRS.. AND IF IT WAS THE WAY I DRIVE WHY HAVEN'T THE FRONT BRAKES GONE? THEY ARE STILL THE ORIGINAL BRAKES TO THIS DATE 2-12-10.. ANYHOW SO THEY REPLACED IT. RIGHT NOW I'M AT 29K GUESS WHAT.. I HAD TIRES CHANGED OUT AND MY REAR BRAKES ARE AT 30% LEFT.. THIS IS INSANE 10K AN I HAVE TO CHANGE REAR BRAKES AGAIN?? MEANWHILE I STILL HAVE ORIGINAL FRONT BRAKES ON THE CAR WITH 2/3 OF LIFE ON THEM! MY TRUSTED/PERSONAL MECH SAID THERE HAS TO BE SOMETHING WRONG WITH THE BRAKING SYSTEM OR HYDRAULICS.. THERE'S NO WAY I SHOULD BE ALMOST ON MY 3RD SET OF REAR BRAKES WITHOUT EVEN TOUCHING MY FRONT BRAKES.. HE SAID THAT IS NOT NORMAL.. I HAD A 95 CAMRY BOUGHT IT USED HAD THAT FOR 2.5 YRS AND ONLY REPLACED ALL BRAKES 1 TIME...AND ISN'T THE STOPPING POWER ON ALL VEHICLE IN THE FRONT BRAKES.. ITS A FW DRIVE CAR... THIS IS GETTING RIDICULOUS.. AT THIS RATE ILL BE CHANGING BRAKES EVERY 3 OIL CHANGES.. HOW DOES THIS MAKE SENSE TO THE VW COMPANY OR ANY MECHANIC FOR THAT MATTER?... PLEASE RECALL THIS VEH FOR REAR BRAKE ISSUE.. NOBODY HAS 400 DOLLARS EVERY 10K FOR BRAKES.. PLEASE DO THE RIGHT THING!! *TR
Service brakes, Hydraulic, Parking brake, Feb 9, 2010
2007 VW JETTA WOLFSBERG EDITION BRAKE PADS COMPLETELY WORN OUT AT 18K MILES. HAD DEALER REPLACE PADS. PADS COMPLETELY WORN AGAIN AT 25K MILES ALONG WITH ROTORS. TOOK TO DEALER WHO REFUSED REPAIRS AS CONDITION WAS "NORMAL" AND WOULD NOT COVER UNDER WARRANTY. TOOK TO PRIVATE MECHANIC WHO SAID CONDITION WAS "NOT NORMAL" AND SCHEDULED FOLLOWUP SERVICE AFTER PADS WERE REPLACED TO GAUGE DAMAGE TO REAR BRAKING MECHANISMS. *TR
Service brakes, Hydraulic, Feb 3, 2010
2007 JETTA SPEED INCREASE FROM 50 TO 85 MPH WITHOUT TOUCHING THE GAS PEDAL. BY TOUCHING THE BRAKE IT DID STOP THE INCREASE OF SPEED BEFORE IT WENT HIGHER. THIS HAPPEN 4 TO 5 TIMES IN THE LAST SEVERAL MONTHS. ( THE CRUISE CONTROL WAS NOT TURNED ON.) *TR
Fuel system, Gasoline, Electrical system, Jan 21, 2010
NO PRECIPITATING EVENTS. WHILE DRIVING, ENGINE CUTS OUT FOLLOWED IMMEDIATELY BY BATTERY LIGHT COMING ON, HAVE 30 SECONDS-60 SECONDS TO GET OFF THE ROAD TO AVOID COLLISION. CAR DOES NOT RESTART. HAS HAPPENED 4X TOTAL SO FAR, TWICE WHILE DRIVING 60MPH ON HIGHWAY. DEALERSHIP HAS EACH TIME REPLACED FRIED FUSE TO FUEL PUMP RELAY. AFTER THE 3RD TIME THEY REPLACED THE MODULE THAT CONTROLS THE CENTRAL ELECTRICAL SYSTEM (I WAS TOLD THIS MODULE HAD BEEN UPGRADED 9X BY VW SINCE MY 07 VEHICLE). THIS TIME THEY ARE REPLACING THE FUEL PUMP & SENDING ME HOME W/EXTRA FUSES & SHOWING ME HOW TO REPLACE THEM SO I AM NOT STRANDED ON THE HIGHWAY (!) I DO NOT HAVE THE OLD PARTS FROM THEM. I HAVE BEEN VERY FORTUNATE TO WALK AWAY UNINJURED DUE TO QUICK REACTION & PLAIN LUCK EVEN IN RUSH HOUR. THIS IS A 2007 VW JETTA, WOLFSBURG EDITION PURCHASED NEW ON 2-8-07, MAINTENANCE FOLLOWED EXACT, FUEL TANK KEPT AT 1/2-FULL. PROBLEMS BEGAN @28,608K NOW AT 41,817K. *TR
Air bags, Nov 13, 2009
CONTACT OWNS A 2007 VW JETTA. CURRENT MILEAGE WAS 30,573 AND FAILURE MILEAGE WAS 27,000. CONTACT STATED SINCE THE PURCHASE OF THE VEHICLE THE AIR BAG LIGHT WOULD FLASH ON THE DASH BOARD. CONTACT TOOK THE VEHICLE TO THE DEALER AND REPAIRED THE SEAT BELT AS WELL AS A SENSOR FOR THE AIR BAG. THE NEXT MORNING THE AIR BAG LIGHT CAME ON AND SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER DID A DIAGNOSTIC TEST AND DID SOME MORE REPAIRS AND 3 WEEK LATER THE AIR BAG LIGHT CAME BACK ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACE A SENSOR IN THE DOOR. ONE WEEK AFTER THE SENSOR WAS REPLACED IN THE DOOR THE AIR BAG LIGHT HAS COME ON ONCE AGAIN. CONTACT HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER AT THIS TIME. CONTACT FEELS THIS VEHICLE IS UNSAFE AND THAT THE AIR BAGS ARE UNRELIABLE. JO
Service brakes, Hydraulic, Oct 23, 2009
I OWN A 2007 JETTA WITH ONLY 26K MILES ON IT. WITHOUT ANY INITIAL WARNING THE REAR BRAKES STARTED TO GRIND ON THE REAR PASSENGER SIDE. I TOOK THE CAR TO A SPECIALIST WHO TOLD BE ONE REAR BRAKE WAS GRINDING ON METAL AND THE OTHER WAS ABOUT TO GET TO THAT POINT. MY FRONT WHEEL DRIVE BRAKES WERE STILL 100% AND NOT SHOWING ANY SIGN OF WEAR. THEY FELT THIS WAS VERY UNUSUAL FOR BRAKES TO DO THIS SO SOON AND SUGGESTED I TAKE IT TO THE CAR DEALER TO HAVE THEM CHECK FOR FAULTY BRAKES. I TOOK THE CAR IN AND THEY SAID IT WAS NORMAL FOR THIS CAR TO DO THIS SO EARLY. I WANT YOU TO KNOW THAT I HAVE OWNED MANY CARS IN MY LIFETIME AND TEND TO REPLACE THEM AFTER ABOUT 50K MILES. WE HAVE NEVER HAD TO REPLACE BRAKES ON ANY OF OUR CARS. THIS IS NOT NORMAL AND SHOULD BE INVESTIGATED FOR A FLAW IN THE MODEL. THEY ALSO TOLD ME THE PADS IN THE REAR ARE THINNER THAN THE ONES IN THE FRONT. THIS DOES NOT MAKE ANY SENSE TO ME. I AM OUT $350.00 DOLLARS AND WILL NEVER PURCHASE A VW PRODUCT AGAIN. THIS WAS MY FIRST EXPERIENCE WITH THIS CAR MAKER. ADDITIONALLY THIS CAR IS A STICK SHIFT AND I AM NOT A LEAD FOOT DRIVER. NOW I WONDER ABOUT THE SAFETY ISSUES OF THEIR BRAKES. *TR
Service brakes, Hydraulic, Oct 21, 2009
I OWN A 2007 VOLKSWAGEN JETTA. THE REAR BRAKES HAD TO BE COMPLETELY REPLACED AT 28000 MILES. BOTH THE DEALERSHIP AND THE VOLKSWAGEN CORPORATE OFFICE REFUSE TO COVER BRAKES UNDER WARRANTY STATING THAT FOR THE JETTA IT IS "NORMAL" TO NEED NEW REAR BRAKES IN AS LITTLE AS 10000 MILES. EDMUNDS.COM AND CARCOMPLAINT.COM HAVE HUNDREDS OF JETTA OWNERS COMPLAINING ABOUT THE PREMATURE REAR BRAKE FAILURE IN THE 2007 MODELS. IT SEEMS THAT WE HAVE BEEN TOLD THE SAME THING, ABOUT THE JETTA DEPENDING ON THE REAR BRAKES TO MAKE SAFER STOPPING. IT IS NOT FAIR THAT AUTOMOTIVE COMPANY IS NEGLECTING TO RECOGNIZE THE DEFECT IN THEIR CAR. MANY PEOPLE CANNOT AFFORD TO REPLACE BRAKE PAD AND ROTORS EVERY 10000-20000 MILES, THAT PRESENTS A FORMIDABLE SAFETY ISSUE. *TR
Service brakes, Hydraulic, Sep 28, 2009
I HAVE A 2007 VW JETTA WITH 72K MILES ON IT. MY FRONT BRAKE PAD WHICH ARE ORIGINAL FROM THE DEALER HAVE 65% LEFT ON THEM, WHILE I AM GOING ONTO MY SECOND SET OF REAR BRAKES, THE FIRST A SET I DID A YEAR AGO. YES I DO HAVE HIGH MILES BUT I HAVE ALWAYS THOUGHT THAT THE FRONT ONES GO FIRST. I AM NOW SPENDING ABOUT $500 TO DO MY REAR PADS, ROTORS, CALIPER, AND CHANGING THE BRAKE FLUID. I THINK VW NEEDS TO SWITCH THE SENSOR TO THE REARS NOT THE FRONTS. IF I DIDN'T KNOW ANYTHING ABOUT CARS I WOULD HAVE WAITED FOR THE SENSOR TO GO OFF WHICH PROBABLY WOULDN'T BE UNTIL NEXT YEAR AT THIS RATE. *TR
Power train, Sep 22, 2009
MY 2007 VW JETTA GLI WENT INTO NEUTRAL AND NOT ALLOW ME TO PULL AWAY FROM A RED LIGHT. THE CAR DRIFTED BACK AND SUDDENLY LURCHED INTO GEAR AND PULLED AWAY FINALLY. THE CAR HAS DONE THIS 2 OR 3 TIMES SINCE AND IS CURRENTLY BEING CHECKED BY MY LOCAL VW DEALER. I HAVE SPOKEN TO VW CUSTOMER SERVICE REGARDING THE DSG ISSUES. MY CAR IS NOT CURRENTLY UNDER ANY RECALL OR EXTENDED WARRANTY PROGRAM ACCORDING TO THEIR RECORDS WHEN CHECKING MY VIN. THERE HAVE BEEN OTHER STRANGE SHIFTS, BUT THE LACK OF POWER WHEN PULLING OUT IS VERY SCARY AND UNSAFE. I HAVE NOT EXPERIENCED THE FLASHING OF THE GEAR INDICATOR LIGHTS IN THE MULTI FUNCTION DISPLAY. *TR
Power train, Aug 26, 2009
I OWN A 2007 VOLKSWAGEN JETTA GLI WITH A 2.0T ENGINE AND A DIRECT SHIFT GEARBOX (DSG) TRANSMISSION. AT APPROXIMATELY 33,000 MILES (IN 12/2008), MY DSG TRANSMISSION FAILED WHILE DRIVING ON A MAIN 40MPH ROAD INTO MY JOB. I LOST POWER AT ABOUT 20MPH WHILE TURNING LEFT IN FRONT OF ONCOMING TRAFFIC BUT WAS LUCKILY ABLE TO COAST INTO MY WORKS SIDE ROADS TO PULL OVER. THE LOSS OF POWER WAS ACCOMPANIED BY THE FLASHING OF ALL TRANSMISSION GEAR LIGHTS (PRDNS), WHICH IS TYPICAL OF ALL DSG TRANSMISSION FAILURES FROM WHAT I HAVE READ. VW COMPLETELY REPLACED MY TRANSMISSION UNDER WARRANTY AND NEVER TOLD ME EXACTLY WHICH PART OF MY DSG ACTUALLY FAILED. THEY CLAIMED THAT THEY SIMPLY REMOVE THE ENTIRE TRANSMISSION AND SEND IT BACK TO VW. THERE IS A CURRENT RECALL FOR A SMALL NUMBER OF 08-09 DSG EQUIPPED CARS, WHICH WAS IMPLEMENTED BECAUSE A FAULTY TEMPERATURE SENSOR CAN CAUSE THE TRANSMISSION TO SHIFT TO NEUTRAL AND ALL POWER WOULD BE LOST, RESULTING IN A DANGEROUS SITUATION. THIS POWER LOSS IS WHAT I EXPERIENCED, AND ALTHOUGH MY PROBLEM WAS LIKELY UNRELATED TO THE CURRENT RECALL RATIONALE, WAS DANGEROUS TO ME NONETHELESS. I VISIT A VW ENTHUSIAST WEBSITE WHERE DSG FAILURES ON ALL MODEL YEARS ARE MORE COMMONPLACE THAN SHOULD BE ACCEPTED. IF THIS HIGH FAILURE TRANSMISSION RESULTS IN A DANGEROUS CONDITION, VW SHOULD REMEDY THE PROBLEM BY FIXING ALL DSG MODELS WITH UPDATED COMPONENTS FOR ALL KNOWN COMMONLY FAILING DSG COMPONENTS. AT THE VERY LEAST, VW SHOULD ALSO EXTEND DSG WARRANTIES TO 100,000 MILES TO COVER REPAIRS TO THIS COSTLY TRANSMISSION. *TR
Service brakes, Hydraulic, Aug 11, 2009
AT 18,000 MILES MY REAR BRAKES SOUNDED LIKE A GARBAGE DISPOSAL. WHEN I BROUGHT IT TO THE DEALER THEY STATED NORMAL WEAR AND TEAR. BRAKES FAILED A MONTH LATER. THIS MONTH, 18,000 MILES LATER THE SAME THING HAS HAPPENED. A SIMPLE GOOGLE SEARCH REVEALS THAT MANY OTHER OWNERS OF THE 2007 JETTA ARE FACED WITH THIS DANGEROUS AND EXPENSIVE PROBLEM. *TR
Power train, Aug 11, 2009
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH USING THE CRUISE CONTROL AND MY CAR WAS IN "DRIVE". ALL OF A SUDDEN, THE CAR HESITATED, AND STARTED TO SLOW DOWN FOR NO REASON. I SAW ON THE MULTI-FUNCTION DISPLAY THE "PRND" WAS FLASHING. I WENT TO PUSH THE GAS PEDAL, AND THE ENGINE JUST REVVED FREELY AND NO POWER WAS APPLIED TO PROPEL THE CAR. I HAD TO COAST TO A STOP AND RESTART THE CAR IN ORDER TO GET IT TO MOVE AGAIN. *TR