2015 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 662 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Tahoe model years with reports.
Of the 2015 reports, 30 involved a crash and 2 involved a fire. 18 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Electrical system, ignitionOct 9, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
Campaign 15V640000 on NHTSA.gov
Steering, electric power assist systemNov 10, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
An unexpected loss of power steering increases the risk of a crash.
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
Campaign 14V719000 on NHTSA.gov
Air bags, side/windowJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14359.
Campaign 14V451000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Jun 27, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Campaign 14V374000 on NHTSA.gov
Electrical system, softwareJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
Campaign 14V301000 on NHTSA.gov
Steering, linkages, tie rod assemblyDo not drive until repairedMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.
Campaign 14V246000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesMar 31, 2014
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
Campaign 14V152000 on NHTSA.gov
Representative owner complaints
662 reports, newest first.
Other or unspecified, Jul 20, 2017
RE:AC CONDENSER. IM WAITING NOW 5 WEEKS AND STILL NO PART DUE TO A NATIONAL BACK ORDER OF THIS FAULTY CONDENSER. AC STOPPED WORKING ON A ROAD TRIP WITH MY KIDS AND DOG LAST MONTH AND I NEED TO GET HOME. IT'S UNSAFE TO DRIVE IN 120 DEGREE WEATHER. THE DEALER TOLD ME A FEW WEEKS AGO 50K PEOPLE WERE WAITING FOR A REPLACEMENT. THE SPECIFIC PART IS FAULTY AND GM NEEDS TO BE HELD ACCOUNTABLE.
Other or unspecified, Jul 15, 2017
IN START OF SUMMER 2015 AT AC QUIT WORKING PUT FREON NOW IN HOT DAYS IT TAKES 15 TO 20 MIN BEFORE IT BLOWS COLD AIR
Engine, Jul 13, 2017
I HAVE 2015 CHEVY TAHOE THAT NEEDS A NEW AC CONDENSER. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE REGARDING THIS ISSUE AND THE DEFECTIVE PART WHERE THE SEALS CRACK REQUIRING REPLACEMENT. ON TOP OF ALL THAT, ITS NOT COVERED UNDER WARRANTY AND THE PART IS BACK ORDERED UNTIL SEPTEMBER/OCTOBER 2017. SO NO AC IN THE SUMMER TIME. BRILLIANT. THIS SHOULD BE A RECALL. THE PART IS FAILING WITH NO FIXABLE ALTERNATIVE. PLEASE INVESTIGATE. THIS SHOULD NOT BE HAPPENING WITH 1 AND 2 YEAR OLD VEHICLES. THE DEALER IS CHARGING CLOSE TO $2000 TO REPLACE ON TOP OF ALL ELSE. PLEASE RESEARCH THE PROBLEM AND HOLD THEM ACCOUNTABLE.
Other or unspecified, Jul 12, 2017
A/C CONDENSER FAILED ON A 2 YEAR OLD CHEVROLET TAHOE. PART IS ON NATIONAL BACKORDER AS SO MANY PEOPLE ARE HAVING THE ISSUE. I WAS TOLD 1-2 WEEKS FOR THEM TO GET THE PART BUT IT HAS NOW BEEN 2 MONTHS WITH NO ETA AVAILABLE. HEAT INDEX HAS NOW REACHED 105-110 MULTIPLE DAYS IN HOUSTON AND IS DANGEROUS TO DRIVE THE VEHICLE WITH NO A/C IN THIS CONDITION. CHEVROLET CUSTOMER CARE HAS BEEN CONTACTED MULTIPLE TIMES AND WILL NOT PROVIDE RENTAL CAR, COMPENSATION, OR ANY SOLUTION TO THE ISSUE AND STATED THAT I AM NOT THE ONLY ONE WITH THE PROBLEM.
Other or unspecified, Jul 11, 2017
AC WENT OUT IN MID-MAY. DEALERSHIP STATES IT'S A CONDENSER ISSUE. NATIONAL BACK ORDER BECAUSE SO MANY HAVE HAD SAME ISSUES. BAD WELD ON PART AND OEM IS NOW OUT OF BUSINESS. BEEN WAITING FOR ALMOST 2 MONTHS FOR PART TO COME IN. VEHICLE OUT OF WARRANTY, GM RECOGNIZES ISSUE WITH PART BUT WILL NOT ISSUE RECALL. I DRIVE A TON FOR WORK (IN A SUIT) AND HAVE MY 3 YEAR OLD SON RIDING AT ALL OTHER TIMES. GM WILL NOT OFFER COURTESY VEHICLE AND WANTS TO STICK ME WITH $1200 BILL. THEY KNOW THERE'S A PROBLEM AND WILL DO NOTHING ABOUT IT.
Service brakes, Jul 7, 2017
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING 70 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WITHOUT WARNING. WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, THE DRIVER WAS ABLE TO DRIVE OFF THE HIGHWAY AND FINALLY STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER (RYDELL CHEVROLET IN NORTHRIDGE, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSIST FAILED. THE VACUUM PUMP AND THE BELT KIT WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATION WOULD BE CONDUCTED TO DETERMINE THE ACTUAL CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,871. UPDATED 09/20/17*LJ *CN
Fuel/propulsion system, Jul 3, 2017
A NUMBER OF LAW ENFORCEMENT AGENCIES IN SOUTHERN ARIZONA ARE EXPERIENCING ONGOING PROBLEMS WITH 2011-2015 CHEVROLET TAHOE POLICE PURSUIT PACKAGES ON HIGH TEMPERATURE DAYS. THIS ISSUE MANIFESTS ITSELF IN TEMPERATURES ABOVE 100 DEGREES AND FREQUENTLY WHEN THE TAHOE IS ENGAGED IN A LEFT TURN MOVEMENT. THE TAHOE STUTTERS AND/OR STALLS, THE CHECK ENGINE LIGHT ACTIVATES, AND IF THE TAHOE WILL RESTART IT CONTINUOUSLY BACKFIRES, MISSES, AND WILL NOT RUN ABOVE 15MPH FOR A PERIOD. CHEVROLET HAS ACKNOWLEDGED THE ISSUE AND STATES THE SOLUTION IS A HIGH PRESSURE FUEL PUMP AND FUEL LINE WHICH IT DOES NOT HAVE IN STOCK. AT PRESENT, THE PIMA COUNTY SHERIFF'S DEPARTMENT HAS AT LEAST 10 VEHICLES OUT OF SERVICE FOR THIS ISSUE. ANOTHER LOCAL AGENCY, THE ORO VALLEY POLICE DEPARTMENT, HAS HALF OF ITS FLEET AFFECTED. OTHER AGENCIES EXPERIENCING THESE ISSUES INCLUDE THE PHOENIX POLICE DEPARTMENT, THE SCOTTSDALE POLICE DEPARTMENT, THE MESA POLICE DEPARTMENT, THE MARANA POLICE DEPARTMENT, AND THE MARICOPA COUNTY SHERIFF'S OFFICE. CHEVROLET HAS BEEN SLOW TO RESPOND TO THIS ISSUE WHICH DATES TO 2011. CHEVROLET'S STRATEGY APPEARS TO BE ONE OF PACIFYING LAW ENFORCEMENT AGENCIES UNTIL THE HOT SEASON IS OVER AND THEN THE PROBLEM IS IGNORED FOR ANOTHER YEAR. THIS ISSUE IS A SAFETY CONCERN FOR LAW ENFORCEMENT OFFICERS FACING THE RISK OF A STALLING VEHICLE WHILE TURNING LEFT IN THE FACE OF ONCOMING TRAFFIC. I HAVE PERSONALLY EXPERIENCED THIS ISSUE ON TWO OCCASIONS.
Exterior lighting, Jun 27, 2017
I GOT A MESSAGE ON MY MESSAGE CENTER TELLING ME THAT MY LEFT TURN SIGNAL HAD A FAILURE. IT WOULD START BLINKING FAST. I TOOK IT TO A PARTS STORE TO GET A BULB TO REPLACE UR BUT WAS TOLD THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. TOOK IT THERE AND WAS TOLD THAT THE SOCKET HAD MELTED AND THAT I WOULD HAVE TO REPLACE THE ASSEMBLY. I JUST READ WHERE OTHER OWNERS WHO HAVE CHEVROLET SAID EXPERIENCED THE SAME PROBLEM.
Other or unspecified, Jun 27, 2017
AC CONDENSER HAS A HOLE IN IT....STOPPED BLOWING COOL AIR WHEN I WENT OUT TO LUNCH..NO WARNING THAT ANYTHING WAS WRONG.....NO CONDENSERS TO BE HAD BY DEALERSHIP AND OUR REGULAR MECHANIC CAN'T GET ONE EITHER BECAUSE GM IS PURCHASING ALL OF THEM AS FAST AS THEY ARE PUT ON THE SHELF. BACK ORDER PROBLEM AND A NATION WIDE KNOWN ISSUE BY GM.....AND WE WERE TOLD IT WAS NOT A RECALL OR A WARRANTY COVERED ITEM. NOT COOL......WE LIVE IN TEXAS.....90 PLUS DEGRESS RIGHT NOW. PART CAN BE WELDED BUT DON'T KNOW IF THAT FIX WILL LAST....THIS SHOULD HAVE BEEN A RECALL ISSUE IF A NATION WIDE PROBLEM AND KNOWN PROBLEM.
Other or unspecified, Jun 23, 2017
OUR TAHOES AUTOMATIC LIFTGATE STOPPED WORKING. TOOK IT TO DEALERSHIP AND HAD IT CHECKED. THEIR RECORDS SHOWED THERE HAD BEEN A RECALL AND THAT THEY HAD ALREADY REPAIRED THE STRUT. THEY DID A DIAGNOSTIC AND SAID IT WASN'T THE STRUT/ ACTUATOR . HE SAID IT WAS THE MODULE AND THAT IT NEEDED REPLACED WITH AN ESTIMATE OF $750. WE ORDERED THE MODULE AND PUT IT IN AND IT DIDN'T FIX IT. AFTER REPLACING THAT THE TECHNICIAN SAID IT WAS THE MOTOR/LOCK NOT SHOWING ANY POWER, SO WE ORDERED THAT AND IT DIDN'T FIX THE PROBLEM EITHER. LAST WE REPLACED THE STRUT/ACTUATOR AND IT FIXED THE PROBLEM. THE DEALER WON'T ADMIT ANY WRONGDOING BUT WE DON'T FEEL THAT A RECALLED PROBLEM SHOULD HAVE COST US ANYTHING.
Other or unspecified, Jun 20, 2017
A/C CONDENSER. THE A/C IN MY 2015 CHEVY TAHOE HAS GONE OUT TWICE IS THE PAST TWO-AND-A-HALF WEEKS. THE FIRST TIME THEY FOUND THAT THE FREON WAS GONE. THEY CHECKED AND COULD NOT LOCATE ANY LEAKS. THE RECHARGED THE SYSTEM AND REPLACED FREON, ADDING DYE TO THE SYSTEM TO IDENTIFY FUTURE LEAKS. TWO-AND-A-HALF WEEKS LATER, MY FREON WAS COMPLETELY GONE AGAIN AND THE DYE REVEALED THAT THE LEAK WAS DUE TO A FAULTY A/C CONDENSER. THE INTERNET IS FULL OF THOUSANDS OF COMPLAINTS REGARDING THIS SAME ISSUE ON THIS SAME YEAR, MAKE AND MODEL OF VEHICLE, BUT GM\CHEVROLET REFUSES TO ISSUE A RECALL TO RECTIFY THE PROBLEM. THE PART IS ON A NATIONWIDE BACKORDER, AND EVEN MY LOCAL CHEVY DEALERSHIP CANNOT GET THE PART. THEY CAN'T EVEN GIVE ME AN ESTIMATE ON WHEN THE PART WILL BE AVAILABLE. OTHERS ARE REPORTING WAIT TIMES IN EXCESS OF 60 DAYS TO SECURE A REPLACEMENT A/C CONDENSER. I CANNOT DRIVE MY VEHICLE UNTIL MY A/C FUNCTIONS, GIVEN THE EXTREME HIGH TEMPERATURES IN MY AREA. WHEN SO MANY PEOPLE ARE HAVING THIS PROBLEM THAT YOU CAN'T EVEN GET A PART TO FIX IT, THIS SEEMS LIKE AN ISSUE WIDESPREAD ENOUGH TO JUSTIFY A MANUFACTURER RECALL. MY DEALER HAS LOOKED FOR OEM, AFTER-MARKET, USED, AND REBUILT A/C CONDENSERS NATIONWIDE, AND CAN'T LOCATE A SINGLE ONE TO REPAIR MY VEHICLE. OTHERS ONLINE ARE REPORTING THE SAME. FORCE CHEVY TO ISSUE A RECALL AND FIX THIS SITUATION!
Other or unspecified, Jun 14, 2017
I WAS INFORMED THAT THE AIR CONDENSER IS A FAULTY PART AND IS NOT WORKING ON MY VEHICLE. ALSO, GM HAS KNOWLEDGE OF THIS ISSUE, FOR IT IS A KNOWN ISSUE WITH CHEVROLET TAHOE. THE PART TO FIX THIS PROBLEM IS ON BACK ORDER, AND THERE ARE NO PARTS IN PRODUCTION, FOR THEY HAVE NOT COME UP WITH A REMEDY TO REPLACE THE FAULTY PART. THEREFORE, I DO NOT HAVE AIR CONDITIONING WITHIN MY VEHICLE. THUS, CAUSING A SAFETY ISSUE, FOR IT IS 90 DEGREES WHERE I LIVE, AND I HAVE INFANT TWINS THAT ARE TRANSPORTED WITH MY VEHICLE.
Visibility/wiper, Jun 13, 2017
GM CONDENSER ISSUE. GM HAS A KNOWN ISSUE WITH 2014-2016 MODELS USING A DEFECTIVE CONDENSER. THEY HAVE A NEW PART # THAT IS ON NATIONAL BACKORDER AND ARE UNWILLING TO DO ANYTHING FOR THEIR CUSTOMERS WAITING FOR THE PART. I WAS DRIVING DOWN THE FREEWAY, KIDS IN TOW, ON A RAINY MUGGY DAY IN THE PACIFIC NORTHWEST LAST WEEK. MY WINDSHIELD BEGAN TO FOG AND WITH NO CONDENSER TO RUN THE AC I WAS UNABLE TO DEFROST MY WINDOWS. UNABLE TO SEE A THING I HAD TO PULL OVER, ON THE FREEWAY, CAREFULLY, AND FIND A CHILD'S COAT IN THE VERY BACK TO WIPE DOWN THE WINDOWS TO CREST VISIBILITY. THIS IS A SAFETY ISSUE AND CLEARLY NEGLIGENCE ON GM'S PART AND THEY WOULD BE HELD LIABLE IF/WHEN THIS CREATES A SERIOUS ACCIDENT.
Other or unspecified, Jun 6, 2017
I OWN A 2015 TAHOE AND LIVE IN THE PACIFIC NW (AC USED THREE MONTHS OUT THE YEAR, MAYBE). EIGHT MONTHS AGO (END OF LAST YEAR WARM SEASON) THE AC STOPPED WORKING, OF COURSE IT IS OUT OF WARRANTY PAID OVER $850 AT LOCAL CHEVY DEALER TO PUT IN NEW CONDENSER. GO TO USE AC FOR FIRST TIME THIS SEASON AND IT STOPS WORKING, SAME THING. TAKE IT TO SAME DEALER AND I AM TOLD THAT NOW THE COMPRESSOR IS LEAKING AT A TUNE OF $960!! THIS IS ABSOLUTELY CRAZINESS, THE AC IS A NEW VEHICLE SHOULD NOT BE GOING BAD. NO ACCIDENTS OR ANY REASON THIS IS HAPPENING. I BOUGHT CHEVY BELIEVING I WAS BUYING QUALITY. I HAVE KIDS IN SPORTS AND DRIVE A LOT SO IT IS IMPORTANT TO BE SAFE AND COMFORTABLE. I AM A SINGLE MOM AND I HAVE NEVER HAD TROUBLE LIKE THIS WITH A NEW CAR. CHECKING WITH THREE DIFFERENT DEALERS/AUTOMOTIVE AC REPAIR COMPANIES I WAS TOLD BY ALL THREE THAT THIS SHOULD NOT BE OCCURRING IN MY VERY NEW AND EXPENSIVE VEHICLE AND THAT IT IS LIKELY THE CONDENSER WAS NOT BAD IN THE FIRST PLACE AND WAS THE COMPRESSOR ALL ALONG AND ONCE REFILLED WITH FREON IT WORKED FOR A BIT BUT NOW LEAKED OUT AGAIN AND I AM ASKED TO PAY THE LABOR ALL OVER AGAIN. VERY VERY UNHAPPY CUSTOMER AND FEELING LIKE CHEVY IS NOT A GOOD PRODUCT, NEVER ANY ISSUES LIKE THIS WITH HONDA OR TOYOTA I HAVE OWNED- NORMAL STUFF AND IF ACCIDENT OR MECHANICAL STUFF, BRAKES, YES ALL THAT HAPPENS, BUT AC IN A NEWER VEHICLE-2 XS IN LESS THAN 1 YEAR, NO! #TAKENFORARIDEBYCHEVY #FAULTYPRODUCT #CHEVYDISSPOINTING
Suspension, Power train, Jun 5, 2017
CAR WAS VIBRATING WHEN GETTING ABOVE 45 MILES PER HOUR. THOUGHT WHEELS NEEDED TO BE BALANCED. ONCE BALANCED,PULLED TRAILER AND VIBRATION WAS EXTREMELY WORSE. VIBRATING LIKE WE HAD THE BACK WINDOW ROLLED DOWN, BUT ALL WINDOWS WERE UP. WENT BACK TO DEALER IN NEWNAN GEORGIA AND THEY HOOKED UP A TRAILER TO ANOTHER VEHICLE AND IT HAD THE SAME PROBLEM. WE WERE TOLD THEY COULD NOT DO ANYTHING ABOUT IT. WE THEN BOUGHT NEW TIRES THINKING IT WOULD HELP THE ISSUE. WE HAVE SINCE BOUGHT TWO SETS OF TIRES, CONSTANTLY HAVING THE VEHICLE TIRES ROTATED AND BALANCED TRYING TO MINIMIZE THE VIBRATION. WE ARE CURRENTLY UP TO 53K ON THE VEHICLE AND VERY DISAPPOINTED IN THE VEHICLE WITH THE LUXURY PRICE WE PAID. THIS ALL HAPPENED UPON PURCHASE.
Structure, May 31, 2017
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH AND MY WIFE LOOKED IN THE PASSENGER SIDE MIRROR AND SAW THE APPLIQUE ON THE PASSENGER SIDE DOOR BEHIND THE WINDOW (WHERE THE B PILLAR IS) WAS LOOSE AND FLAPPING IN THE WIND. I HAD SOME TAPE IN THE VEHICLE SO I PULLED TO THE SIDE, TAPED IT DOWN, AND CONTINUED DRIVING. I TOOK THE VEHICLE INTO THE CHEVROLET DEALER THE NEXT DAY AND THEY SAID IT IS A COMMON PROBLEM WITH THE TAHOE. THE DEALER SAID THE DESIGN OF THE APPLIQUE ATTACHMENT WAS POORLY DONE AND WHEN THEY REPLACE THEM THEY NOW USE A STRONGER ATTACHMENT. THE DEALER FOUND 2 OTHER APPLIQUES LOOSE AND RECOMMENDED REPLACING THEM AS WELL BEFORE THEY FLEW OFF WHILE DRIVING AND POSSIBLY CAUSING A SAFETY ISSUE TO SOMEONE BEHIND MY TAHOE.
Other or unspecified, May 31, 2017
PURCHASED 2015 CHEVY TAHOE LTZ NEW, 3 YEARS AGO. AIR CONDITIONING NOT WORKING AND TOLD IT NEEDS A CONDENSER. PART IS ON BACK ORDER WITH NO DELIVERY DATE AVAILABLE DUE TO THE HIGH NUMBER OF 2015 TAHOES THAT ARE WAITING FOR THIS PART. WENT ONLINE TO SEE IF ANYONE ELSE IS HAVING THIS PROBLEM WITH THE SAME MAKE/MODEL/YEAR AND THE NUMBER IS ASTONISHING. THIS WAS A BRAND NEW MODEL AND FIRST YEAR OFFERED FROM CHEVY SO THERE IS OBVIOUSLY A MANUFACTURING ISSUE. CAR WARRANTY IS EXPIRED AND WAS TOLD PART WOULD BE OVER $2000!
Power train, May 31, 2017
MY 2015 CHEVY TAHOE A/C IS NOT WORKING. THE CONDENSER PART IS ON BACK ORDER FOR 6 MONTHS OR MORE FROM THE GM FACTORY PLANT. MEANWHILE, I CAN'T DRIVE THE CAR BECAUSE I HAVE BREATHING PROBLEMS. GM TOLD ME ALL THERE TAHOES HAVE THIS PROBLEM AND THEY DO NOT HAVE THE PART AVAILABLE YET.
Other or unspecified, May 23, 2017
AIR CONDITIONER HAS BEEN MESSING UP FOR A LONG TIME NOW. I BOUGHT IT NEW AND IT'S BEEN A RECURRING ISSUE. IT FINALLY STOPPED WORKING COMPLETELY. OF COURSE I'M RIGHT PAST MY WARRANTY. IT'S BEEN IN THE SHOP FOR FIVE DAYS NOW. THEY CALLED TODAY AND SAID IT'S FIXED. WE GOT IN AND BOOM, STILL NOT WORKING.
Visibility, May 23, 2017
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONER FAILED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIR CONDITIONER CONDENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Structure, May 22, 2017
THE EXTERIOR SIDE PANEL THAT SEPARATE FRONT AND BACK OF TAHOE THREATENS TO FLY OFF DURING DRIVING. IT'S PRIMARILY ON HIGHWAY DRIVING FROM 50+ MILES PER HOUR. IT'S AS IF WIND IS GETTING UNDER THEM AND ITS ALWAYS A CONCERN THEY ARE GOING TO FLY OFF. WE OFTEN ARE STOPPING AND HITTING IT BACK IN PLACE. IF IT COME OFF IT WILL BE A $130-180 PIECE EACH SIDE AND COSMETICALLY UGLY FOR OUR VEHICLE AND A DANGER TO OTHER MOTOR VEHICLES AS A FLYING OBJECT. PLEASE RECALL THIS AS WE ARE HEARING FROM DEALERSHIPS IT IS A COMMON PART COMING OFF OF THE TAHOES. IT IS A COMMON OCCURRENCE. IT DIDN'T HAPPEN JUST ONCE.
Electrical system, Engine, Fuel/propulsion system, May 12, 2017
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING AT A SLOW SPEED AND MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE VEHICLE WAS UNABLE TO RESTART AND THE DOORS WOULD NOT OPEN. AFTER APPROXIMATELY THIRTY MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE AMPERAGE FROM THE BATTERY WAS INSUFFICIENT, WHICH CAUSED THE VEHICLE TO STALL. THE BATTERY WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE DEALER WAS UNABLE TO VERIFY IF THE FAILURE WAS FULLY REMEDIED AND IF THE VEHICLE WAS SAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,500.
Other or unspecified, May 11, 2017
PLEASE SEE ATTACHMENT
Other or unspecified, May 11, 2017
THE AC CONDENSER HAS A LEAK AND THERE IS NO OPTION FOR A REPLACEMENT CONDENSER AS THEY ARE ON NATIONAL BACKORDER WITH NO ETA AND COULD TAKE UP TO 120 DAYS TO GET A REPLACEMENT PART. SO GM EXPECTS MY FAMILY OF 5 WHICH INCLUDES 3 KIDS UNDER THE AGE OF 8 TO DRIVE A VEHICLE FOR AN ENTIRE SUMMER IN SOUTH CAROLINA WITH NO AC.
Service brakes, May 9, 2017
THE BRAKES POWER ASSIST FAILS AFTER APPLICATION OF BRAKES IN TRAFFIC OR WHEN REVERSING. WHEN IN HEAVY TRAFFIC SITUATION AND WHEN APPLYING LIGHT PRESSURE NUMEROUS TIMES, THE BRAKES POWER ASSIST FAILS AND YOU HAVE TO APPLY VERY HEAVY PRESSURE TO THE PEDAL TO STOP. REVERSING, THE BRAKES POWER ASSIST FAILS ALMOST IMMEDIATELY AFTER INITIAL BRAKE APPLICATION.