2021 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Engine is the leading concern among 453 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Tahoe model years with reports.
Of the 2021 reports, 9 involved a crash and 3 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Fuel system, diesel, storage, tank assemblySep 18, 2025
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
Campaign 25V619000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Power train, automatic transmission, control module, softwareOct 24, 2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Campaign 24V797000 on NHTSA.gov
Exterior lighting, lighting control module, softwareNov 3, 2022
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
Campaign 22V827000 on NHTSA.gov
Seat belts, critical fastenersAug 11, 2022
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Campaign 22V617000 on NHTSA.gov
Power train, driveline, driveshaftJan 27, 2022
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
Campaign 22V036000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleSep 23, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Campaign 21V739000 on NHTSA.gov
Service brakes, hydraulic, power assist, electric, control module, softwareJul 29, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Overall braking performance may be compromised, increasing the risk of a crash.
Dealers will recalibrate the brake system control module, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Chevrolet customer service at 1-800-222-1202; GMC customer service at 1-800-462-8782. GM's number for this recall is N212340970.
Campaign 21V579000 on NHTSA.gov
Steering, steering control moduleJun 17, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Campaign 21V455000 on NHTSA.gov
Air bags, srs malfunction warning lamp/lightJun 10, 2021
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Campaign 21V421000 on NHTSA.gov
Seat belts, rear/otherMar 25, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
A passenger in the second-row center will be unable to wear a seat belt, increasing the risk of injury in the event of a crash.
GM will notify owners, and dealers will remove the trim bezel, correctly position the seat belt latch plate, and reinstall the trim bezel, free of charge. The recall began April 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212329320.
Campaign 21V210000 on NHTSA.gov
Seat beltsMar 18, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
Campaign 21V190000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 11, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began March 6, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212327720.
Campaign 21V064000 on NHTSA.gov
Seat beltsDec 23, 2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Campaign 20V811000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
SeatsNov 25, 2020
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.
Campaign 20V735000 on NHTSA.gov
Representative owner complaints: electrical system
56 reports, newest first. Show all
Electrical system, Engine, Aug 4, 2026
While at a drive thru, my 2021 Chevy Tahoe High Country experienced a total failure with no advance warning where the engine shut down and would not restart despite what appeared to be good electrical power. We tried to jump start the vehicle with both another vehicle as well as a AAA power pack with no luck. The vehicle was not movable and had to be towed using a lift truck to the dealer. The dealer performed an analysis, reproduced the problem, and determined that the engine failed due to a spun bearing despite no documented codes from the analysis. In performing research, this failure appears identical to NHTSA Campaign 25V274 / GM number N252494000 however the car has been deemed to not be covered with mileage at 139,300.
Electrical system, Apr 14, 2026
The backup camera quit working
Electrical system, Engine, Apr 10, 2026
During highway driving, alert on dashboard stated “electrical system failing enter idle mode”. Tahoe slowed down and then engine began knocking right as it shut off resulting in needing to coast to the shoulder of the highway safely since engine was off. Towed to dealership and then they came back saying needed a new battery, new alternator belt, pulley and water compartment. After those installed, additional call was made indicating the engine needed a full replacement as it keeps overheating despite no sensor alerts and codes are being tripped. Here we are asked to pay 16K for new engine install and unable to fix.
Electrical system, Mar 24, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was a breach in communication with the OnStar system. The contact believed that the brakes failed, and several other safety systems became inoperable due to a failure with the OnStar system. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The failure mileage was 114,000.
Electrical system, Engine, Fuel/propulsion system, Mar 15, 2026
Since March of 2025 I have identified a critical safety defect with my vehicle. When driving and without warning, the vehicle unexpectedly shifts to neutral, experiences a loss of propulsion, and the engine shuts off. This has occurred multiple times in which I narrowly escaped collisions with other vehicles or objects. If this would occur at a high rate of speed, it would certainly result in serious accident including possible fatality. I have experienced three near-accident scenarios when I had children in the vehicle. I have worked with Classic Chevrolet in Sugar Land, Texas who has made six attempts at repair. They have each time found a different component attribute to an error code and replaced that part. After each visit they tell me that the car is fixed and safe to drive. They have never been able to provide a clear explanation as to why I am experience this reoccurring issue, but attribute it to a different part each time. Within 5 days to 2 months, the incident repeats. I have recent video of the incident that I can share. Chevrolet Customer Care has been minimized my concern and informs me that their Service staff has found the vehicle to be fully operational and safe to operate. I have spent over $6,000 in failed repairs. I do not feel safe operating this vehicle. That list of repairs includes: March 7, 2025 - battery replacement March 28, 2025 - DC/DC power converter April 22, 2025 - ECM updates January 8, 2026 - •Throttle body replacement •Serpentine belt replacement •Engine air filter replacement •Transmission fluid flush •Coolant fluid flush •Fuel injection cleaning •Hydrogen carbon cleaning service January 23, 2026 - power control module (recall) January 30, 2026 - rear differential system replacement March 10, 2026 - • Replacement of the high-pressure fuel pump • Replacement of the DC power supply converter • Hydrogen carbon cleaning service I can share all invoices. Chevy is NOT TAKING THIS MATTER SERIOUSLY. Please support
Electrical system, Engine, Forward collision avoidance, Mar 7, 2026
My truck was driving perfect and I went to pull into a parking lot in Arkansas where I live in long story short it started acting funny trying to idle out and then I heard a knocking noise. It happened twice. Then my service ESV light come on next my motor light come on then my auto for a collision system failure light come on. It’s on the dash anyway my vehicle is not running around. It has hardly no power and I smell something under the hood from time to time burning it’s kinda like an electrical smell. I’m not sure. I’m not a mechanic. I’m a [XXX]. I’m a [XXX]!!! but I have to have a way back back-and-forth to work and I cannot drive this vehicle. I have been driving it to work and just straight to home and that’s only like a mile from the shop but I need a replacement vehicle I need to sell mine at wholesale value as you guys said you would that would be greatly appreciated. God bless you guys. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Mar 5, 2026
The sound in my entire truck goes in and out. Even my blinker signal does not make sound and I have to look down to ensure my blinker is on which could lead to an accident.
Electrical system, Lane departure, Forward collision avoidance, Feb 11, 2026
Vehicle taken into dealership for maintenance, after car received cars system software malfunctioned. Display screen went black and states "return to dealer. failed update" due to this issue I don't have access to car settings with most features are unavailable. All warning chimes such as turn signals, park sensor warnings, lane departure warning are inoperable. Had drove miles with turn signal on causing traffic disruption on neighboring lanes.
Steering, Electrical system, Jan 25, 2026
Electric Power Steering system issue after battery died and had to be jump started.
Electrical system, Electronic stability control (ESC), Engine, Dec 18, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 20 MPH into the driveway, the engine seized. The contact stated that the service traction, service ESC, and engine warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed, and DTC: P0300, P050D, and P0302 were retrieved. The vehicle was not repaired. The manufacturer was notified of the issue and offered to help with the cost of the repair. The approximate failure mileage was 64,572.
Electrical system, Sep 14, 2025
Info center with radio, vehicle info, on star keeps going black screen. When this happens I loose all control of info center and on star goes out where no location would be available if the vehicle was in an accident. This is safety concern because with no automatic notifications of accident no one would know if vehicle was in an accident. The vehicle has been to dealer 4 times for this problem since February of this year. Each time the dealer says it needs another update each time. GM is having this issue with many of the Vehicles like this Tahoe. On Star is also aware of the issue too. GM knows there's an issue but now they are saying I have to pay for an update because I am out of my extended warranty even though this has been an ongoing problem which started when I was in warranty. This has to be a programming issue that they need to fix. The vehicle has to be shut off for up to an hour for screen and controls to come back on which is safety issue because no way to change any settings for vehicle and safety backup because of no on star.
Power train, Electrical system, Engine, Aug 30, 2025
The affected systems are the power train, engine, and electrical. My 2021 Chevrolet Tahoe experienced failures consistent with GM Technical Service Bulletin 21-NA-149 (engine wiring harness chafing) and the conditions outlined in Recall N232404190 (valve body failure, November 2024). Beginning in March 2025, the vehicle displayed warning lights and messages including Check Engine, Traction Control, Service Transmission, and limp mode (Reduced Acceleration – Drive with Care). The vehicle shifted erratically, lost power, and occasionally failed to accelerate, creating a serious safety hazard at highway speeds. These problems were documented at AutoNation Chevrolet South Clearwater, where multiple diagnostic trouble codes (P0700, P0717, P2714, P2716, P0706, and U-codes) were recorded but not properly investigated. No test drive was performed despite being claimed by the service technician, and the applicable TSB was not referenced. By July 2025, the condition worsened into a complete transmission failure, with additional codes (P0700, P077C, P17F6, P17FB, P1872). The dealer’s estimate required a full transmission replacement at nearly $10,000. GM reviewed the case through its internal Policy Evaluation Tool and increased goodwill assistance from 15% to 40%, while AutoNation contributed only $500. GM’s partial contribution confirms the defect is recognized, yet this VIN remains excluded from the official recall. This issue placed my family and other motorists at significant risk, as sudden loss of power and shifting failures occurred during normal driving conditions. Dealer records, GM documentation, and photographs of warning messages are available. I request that NHTSA expand Recall N232404190 to include affected VINs such as mine, since the symptoms, diagnostic codes, and confirmed failures match exactly what GM has already identified as a known safety issue.
Power train, Electrical system, Engine, Aug 30, 2025
The affected components are the electrical system, engine, and power train. In March 2025, my 2021 Chevrolet Tahoe displayed multiple warning lamps across the dash, including traction control and check engine lights. The vehicle shifted erratically and sometimes entered limp mode. I brought the vehicle to AutoNation Chevrolet South Clearwater for inspection. The dealer replaced the battery, dismissed my concerns, and stated that a test drive was performed, but the mileage in and out on the invoice was identical, showing it never actually occurred. Diagnostic trouble codes (P0700, P0717, P2714, P2716, P0706, and multiple U-codes) were present but were not fully investigated. A GM Technical Service Bulletin (21-NA-149, December 2022) covers these exact symptoms (caused by engine wiring harness chafing), but it was never referenced or applied. Because the problem was not addressed, the condition worsened. By July 2025, the vehicle suffered a complete transmission failure. At that point, the dealer confirmed the issue, documenting transmission slipping, shuddering, noise, and additional codes (P0700, P077C, P17F6, P17FB, P1872). GM increased its goodwill contribution from 15% to 40% of the $9,925 repair cost, while AutoNation offered only $500 despite their role in the missed diagnosis. Safety Risk: My family and I were at risk each time the vehicle stalled, lost power, or shifted erratically while driving, including at highway speeds. These failures created a significant risk of collision. The drivability problem was not properly confirmed in March 2025 despite multiple codes being present. By July 2025, the dealer acknowledged and confirmed the transmission failure. The vehicle remains available for inspection, and I have retained all invoices, diagnostic reports, and communications with GM and the dealership.
Electrical system, Engine, Aug 29, 2025
When driving the car just stops losing power then the car immediately shuts down and stops driving. I had to call a tow truck when it’s taken to the dealership the fuel pump power control module is faulty. This is a 2021 Tahoe they had to replace the fuel pump, power control module, and this vehicle should not have to be replaced. Chevrolet/GMC knows that these modules will make the vehicle stop wherever it is driving. I happen to be on a freeway going 70 mph and could have been killed. They have not put a recall out to have these modules replaced in any SUV. This is a danger for any driver on the road. This is a lawsuit waiting to happen for people. You know that they are aware this is happening because they paid for the tow and replaced this part that is not warranty now for free. Yes, great that it was paid for but thankful I did not lose my life as I could’ve been rear ended when my car shut down going that fast in the middle of the freeway I am begging that they please put a recall so no one gets injured or killed.
Electrical system, Engine, Aug 22, 2025
To Whom It May Concern, I am writing to formally report serious defects with my 2021 Chevrolet Tahoe (VIN: [XXX] ) and to request assistance with repair costs. Approximately six months after purchase, when the vehicle had about 22,000 miles (I bought it used with around 19,000 miles), the battery and electrical system failed. I brought it to the dealer and was told there was no issue; they only performed a jump start. Two days later, the vehicle broke down in the middle of the road. I had to pay for a tow truck and replace the battery completely out of pocket. More recently, at about 92,000 miles, the vehicle developed severe engine problems. A certified mechanic diagnosed collapsed AFM lifters and camshaft damage. The repair requires OEM GM parts and costs approximately $4,500. This issue is widely reported by other GM owners with 5.3L AFM engines and is known to be a manufacturing defect, not a maintenance problem. Please note that my Tahoe has been well maintained, with oil changes always performed on time and using the correct oil and service intervals recommended by GM. Despite this, the vehicle has experienced repeated and costly failures that create unsafe driving conditions. I kindly request that GM review my case and provide assistance with covering the repair costs or reimbursement, given that these issues are the result of known defects and not owner neglect. I look forward to your prompt response. Sincerely, [XXX] [XXX] 33032 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Gasoline, Electrical system, Aug 15, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.
Electrical system, Fuel/propulsion system, Aug 8, 2025
2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.
Electrical system, Engine, Aug 4, 2025
Car stopped while in motion, engine shutdown and could not be put into neutral to move vehicle out of traffic. Car had to be towed away. Only 37 k miles. This is the Second time this has happened in traffic posing a major safety hazard. Fuel control module was what shut down the car while driving the first time. Now it has failed again
Electrical system, Service brakes, Engine, Aug 4, 2025
We are apart of the safety recall with the potential brake and engine issues, we have contacted the dealership and they have NO remedy at the current time for our defective vehicle. We contacted GM to request a buy-back due to the safety issues with the vehicle, told we did not qualify BUT they have no remedy for our defective truck. We do not fell safe in the vehicle, the brakes are sticking and the engine is making weird noises. We are currently seeking legal representation because we are being forced to drive around our family of 5 in an unsafe vehicle with NO remedy or option to trade it in.
Power train, Electrical system, Engine, Jul 16, 2025
On 01/03/24, the vehicle stalled and smoked on the Suncoast Parkway. All dashboard warning lights and messages illuminated, and the vehicle entered emergency park mode. OnStar was contacted and the vehicle was towed to Jenkins Chevrolet in Homosassa, FL. The failure was linked to a broken pulley and belt system that damaged the ECM and wiring harness. No DTCs were pulled, and mileage in/out was 80042/80043—no test drive performed. On 08/06/24, the vehicle returned to Jenkins for a roaring noise. A pulley bearing was replaced, possibly related to the earlier failure. Again, no drivability evaluation or codes recorded. On 03/09/25, the same full system warning lights/messages appeared again. The vehicle experienced harsh shifting and delayed acceleration. It was taken to AutoNation Chevrolet South Clearwater on 03/10/25. DTCs (P0700, P0717, P2714, P2716, P0706, and U-codes) were found but dismissed. Only the battery was replaced. Mileage in/out was 99494—no test drive performed despite claims one occurred. On 07/08/25, the vehicle again showed full dashboard warnings. Brought back to AutoNation on 07/09/25. On 07/14/25, customer received a $9,177.85 estimate including full transmission replacement. Safety was at risk due to repeated stalling, loss of acceleration, and emergency parking mode while driving or merging. These failures could have led to accidents or left the vehicle disabled in traffic. Driver and children were present during each incident. The vehicle is enrolled in OnStar and the MyChevy app, which provide monthly health reports. Despite these incidents, no faults or warnings were ever shown in the reports. Vehicle remains available for inspection. A case is open with GM. Across 4 service visits, GM-certified dealerships failed to follow proper protocols, including code checks, drivability assessments, and test drives—contributing to delayed diagnosis of transmission failure.
Electrical system, Back over prevention, Jun 18, 2025
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 4, 2025
Instrument panel has failed twice and is unresponsive. The gauges move and stay to the left after moving left to right. All lights begin to cycle through error messages. I have video of the issue both times it happened. When it occurs, you don't know your speed you have to guess, the full tank reads empty etc., and it is dangerous to back up. The vehicle has been diagnosed by one independent mechanic and is currently at the dealership. There was no warning before the instrument cluster failed other than a cycling through of warning messages service transmission check 4X4, service suspension system, service Power Steering Drive with care. -The center screen goes in and out. -When in reverse, the rear camera is black, the screen blinks intermittently. - Dealer has stated that the wires are put on incorrectly- if that is the case, I am not sure who would have done that other than the manufacturer. -previously reported there was a strong gasoline smell in the cabin that made it really hard to breathe. Dealer corrected. Right passenger side is intermittently wet with no cause from the interior creating stale smells, making it hard to breathe. It is important to note this is the side where the electrical wires are "put in incorrectly" according to the dealer. I also have a video of what occurs
Electrical system, Vehicle speed control, Forward collision avoidance, May 29, 2025
Truck want go over 62 miles heater comes on full blast truck reduces speed while drive and transmission want shift 4wd error comes on service climate system comes on the power steering error comes on the service esc and washer fluid system error comes on it seems like an electrical manufacture error with the truck
Electrical system, Feb 13, 2025
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe every other year? Seriously considering other car brands such as Ford, BMW or other more reliable brands!!!!
Electrical system, Feb 2, 2025
On 2 occasions the dash lights and gauges do not turn on when the vehicle is on. The first time this happened I was driving and was no longer able to see my speed or any other details provided by the gauges. We changed the fuse and it seemed to work for 1 day. The next day I turned the vehicle on, was able to drive but none of the dash features were functioning again. Will be taking to dealership when available scheduling to have it evaluated.