2021 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Engine is the leading concern among 453 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Tahoe model years with reports.
Of the 2021 reports, 9 involved a crash and 3 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Fuel system, diesel, storage, tank assemblySep 18, 2025
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
Campaign 25V619000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Power train, automatic transmission, control module, softwareOct 24, 2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Campaign 24V797000 on NHTSA.gov
Exterior lighting, lighting control module, softwareNov 3, 2022
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
Campaign 22V827000 on NHTSA.gov
Seat belts, critical fastenersAug 11, 2022
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Campaign 22V617000 on NHTSA.gov
Power train, driveline, driveshaftJan 27, 2022
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
Campaign 22V036000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleSep 23, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Campaign 21V739000 on NHTSA.gov
Service brakes, hydraulic, power assist, electric, control module, softwareJul 29, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Overall braking performance may be compromised, increasing the risk of a crash.
Dealers will recalibrate the brake system control module, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Chevrolet customer service at 1-800-222-1202; GMC customer service at 1-800-462-8782. GM's number for this recall is N212340970.
Campaign 21V579000 on NHTSA.gov
Steering, steering control moduleJun 17, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Campaign 21V455000 on NHTSA.gov
Air bags, srs malfunction warning lamp/lightJun 10, 2021
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Campaign 21V421000 on NHTSA.gov
Seat belts, rear/otherMar 25, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
A passenger in the second-row center will be unable to wear a seat belt, increasing the risk of injury in the event of a crash.
GM will notify owners, and dealers will remove the trim bezel, correctly position the seat belt latch plate, and reinstall the trim bezel, free of charge. The recall began April 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212329320.
Campaign 21V210000 on NHTSA.gov
Seat beltsMar 18, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
Campaign 21V190000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 11, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began March 6, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212327720.
Campaign 21V064000 on NHTSA.gov
Seat beltsDec 23, 2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Campaign 20V811000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
SeatsNov 25, 2020
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.
Campaign 20V735000 on NHTSA.gov
Representative owner complaints: other or unspecified
41 reports, newest first. Show all
Other or unspecified, Engine, Sep 15, 2026
2021 Chevrolet Tahoe – Unexpected Shutdown/Restart While Stopped On two separate occasions, my 2021 Chevrolet Tahoe has unexpectedly appeared to shut down while I was stopped with my foot on the brake. The vehicle is equipped with Auto Stop/Start, and initially the event seems like a normal Auto Stop. However, instead of a normal engine Auto Stop/Start cycle, the vehicle appears to shut down or reset more completely. The event is jarring, and the power door locks lock/unlock as the vehicle shuts down and restarts. The vehicle subsequently restarts and I have been able to continue driving. This has now occurred twice while stopped. I am concerned that the vehicle may be experiencing an unintended stall, loss of electrical power, or another malfunction rather than normal Auto Stop/Start operation. I checked my VIN through NHTSA and it does not currently show an open recall. I am aware that certain 2021 Chevrolet Tahoes have previously been recalled for a condition that could result in an engine stall, although my VIN does not appear to be included in that recall population.
Other or unspecified, Engine, Sep 1, 2026
Engine failure Transmission failure
Other or unspecified, Engine, Fuel/propulsion system, Jun 27, 2026
2021 Chevy Tahoe with 6.2 engine (VIN: [XXX]) has been experiencing severe oil consumption, and making odd noises during operation. All while NOTshowing ANY recalls for the issue. Although there's an active recall/investigation into the 6.2 L87 engine, which my vehicle has. I've been having Valvoline document the severe oil consumption during oil changes per manufacturer specs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jun 21, 2026
Panoramic sunroof shattered while sitting parked in a closed garage.
Other or unspecified, Engine, Fuel/propulsion system, Apr 30, 2026
Check engine light illuminated on my 2021 Chevrolet Tahoe. Upon diagnostic scan, the following emissions-related fault codes were present: P11D5 (NOx sensor), P14D9 (NOx sensor), P2383 (EGR pressure sensor), and P2C7A (NOx catalytic converter efficiency). All components are available for inspection upon request. The vehicle was taken to an authorized Chevrolet dealership for diagnosis. The dealer acknowledged the emissions codes but stated that unrelated components would need to be repaired at owner expense before the emissions system would be addressed, despite these codes falling within the federally mandated 8-year/80,000-mile emissions warranty. The fault codes were confirmed by the dealership. No safety incident has occurred to date, however degraded NOx and EGR function can result in increased harmful emissions output and potential engine performance issues. Warning lamps appeared without prior incident or symptom. The manufacturer has not offered to cover the emissions components under the federal emissions warranty without the owner first paying for additional repairs that may or may not be causally related to the emissions system failure. When the dealer was directly asked, "Are you saying the emissions system itself is functioning correctly, and something else caused these codes to appear?" — the dealer did not provide an answer. This question was asked in order to clarify whether the emissions components themselves are degraded or failed, which would confirm warranty coverage eligibility. The dealer's failure to answer this question directly is noted as part of this complaint.
Other or unspecified, Jan 20, 2026
Heater won’t work in the back, there is a TSB created but no fix, I have 4 kids, 2 being small babies and you guys can’t fix it TSBPIT6373
Power train, Other or unspecified, Fuel/propulsion system, Jan 3, 2026
This vehicle has experienced multiple substantial defects, several of which directly endangered my family, including an infant, and rendered the vehicle unsafe and inoperable for extended periods despite warranty repairs. Summary of defects and failures: 1.Electronic door locking failure The vehicle experienced an electronic malfunction that caused the doors to randomly lock, resulting in my infant being locked inside the vehicle when we exited. This wiring defect was later repaired under warranty but represents a serious safety failure. 2.Fuel pump recall and highway breakdown While driving my family of six on a major highway over an hour from home, the recalled fuel pump failed while in motion, leaving us stranded on the side of the highway. We were forced to arrange an Uber for transportation. This incident placed my family in a dangerous situation and constitutes a major safety-related defect. 3.Transmission failure and extended inoperability The vehicle suffered a transmission failure that rendered it unsafe and inoperable. The dealership required over one week to schedule service and more than two additional weeks before the vehicle was inspected and repaired. The vehicle was out of safe driving condition for approximately one month. Upon return, the vehicle experienced additional failures, including a dead battery. 4.Known poor design defect – rear entertainment screens The rear entertainment system screens cracked due to a widely known poor design and placement issue, unrelated to misuse. 5.Rear headrest internal mechanism failure The internal mechanism of a rear headrest failed and requires replacement, further demonstrating ongoing quality and safety concerns. Due to the number, severity, and safety-related nature of these defects—combined with cumulative downtime exceeding 30 days—I have lost all confidence in this vehicle. I no longer consider it safe or reliable for transporting my family.
Suspension, Other or unspecified, Dec 20, 2025
The REAR end of the truck needs to be repair. The dealership says multiple people have needed to order the rear end.
Other or unspecified, Dec 2, 2025
PER HENDRICKS CHEVROLET IN HOOVER, AL "INSPECTED REAR DIFF FOR METAL & FOUND LAARGE AMOUNTS OF METAL ON DRAIN PLUG MAGNET. RECOMMEND REPLACING REAR DIFF DUE TO LARGE AMOUNT OF METAL FOUND IN OIL." There was no warning on the vehicle; however, you can hear it loudly when a left or right turn is made.
Other or unspecified, Engine, Oct 29, 2025
My tahoe is throwing a low engine oil code and burns through about 2 quarts of oil in between oil changes. other tahoes of the same year make and model have been recalled for the same issue but mine was not.
Other or unspecified, Engine, Sep 9, 2025
We just recently had the cam shaft and lifters replaced, as the vehicle began experiencing a knocking sound. The repair was supposedly completed, and they gave the truck back. We took the truck back in within a week, bc we continued to hear the sound. They sent it back saying they didn’t hear anything after test driving it. Over the weekend the car shut off after beginning to shake uncontrollably. Now supposedly the camshaft bearing is gone, and the truck experience engine failure. I spoke with someone previously, as the issue being repaired hundred thousands of cars were recalled for the same issue. I was told that it wasn’t on the same line, even though my truck was experiencing the EXACT issue and fell under the years. We were placed back on the road with our family, with a vehicle
Other or unspecified, Sep 9, 2025
Driving down the highway (open road) and the sunroof spontaneously shattered.
Other or unspecified, Engine, Jul 25, 2025
I’m reporting a transmission failure that occurred unexpectedly on my 2021 Chevy Tahoe/the diesel version has been recalled so I don’t know why all the other 2021 Tahoe have not been recalled for this issue . The vehicle began shifting roughly and slipping between gears, followed by a warning message and eventual inability to shift properly. I had it inspected by a family friend who owns a body shop , and I was told the transmission needs to be replaced at a cost of nearly $7,000. I am no longer under powertrain warranty, but this failure feels premature and unsafe for such a new vehicle. I’ve seen many other 2021 Tahoe owners report similar issues online including transmission failure, harsh shifting, valve body problems, and complete breakdowns . This seems like a pattern, and I believe it may warrant investigation. I’m asking NHTSA to investigate whether this is part of a broader transmission defect that poses a safety or reliability concern. Sudden shifting issues and inability to accelerate or reverse are dangerous for drivers and passengers. Thank you for your time and attention to this matter.
Seat belts, Other or unspecified, Jul 14, 2025, crash
Our vehicle was rear ended and the front passenger seatbelt did not lock or (possibly) locked too late. The front passenger's face hit the dashboard, as well as their knees and feet. The vehicle that hit ours was estimated to be travelling at about 45 mph and we were rolling at around 5 mph in traffic. The failure has not been able to be reproduced by the collision center, the sensor callibration contractor, nor the dealership. No sensors showed any failures and the tension appears to be correct on the seatbelt. We have been unable to determine why the seatbelt failed during this incident and if the vehicle will react appropriately in the event of another collision.
Seats, Other or unspecified, Jul 13, 2025
3rd row headrest- not staying upright was recalled prior to current condition not upright 2nd row seat- adjustment cable broken no longer working Transmission- pump and valve body failed required replacement
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 4, 2025
Instrument panel has failed twice and is unresponsive. The gauges move and stay to the left after moving left to right. All lights begin to cycle through error messages. I have video of the issue both times it happened. When it occurs, you don't know your speed you have to guess, the full tank reads empty etc., and it is dangerous to back up. The vehicle has been diagnosed by one independent mechanic and is currently at the dealership. There was no warning before the instrument cluster failed other than a cycling through of warning messages service transmission check 4X4, service suspension system, service Power Steering Drive with care. -The center screen goes in and out. -When in reverse, the rear camera is black, the screen blinks intermittently. - Dealer has stated that the wires are put on incorrectly- if that is the case, I am not sure who would have done that other than the manufacturer. -previously reported there was a strong gasoline smell in the cabin that made it really hard to breathe. Dealer corrected. Right passenger side is intermittently wet with no cause from the interior creating stale smells, making it hard to breathe. It is important to note this is the side where the electrical wires are "put in incorrectly" according to the dealer. I also have a video of what occurs
Other or unspecified, May 7, 2025
My vehicle is a 2021 Chevrolet Tahoe with less than 90,000 miles and the catalytic converters have internally failed causing a $3000 complete replacement of that system in which they state should last a lifetime of the vehicle and it is not even five years old.
Power train, Vehicle speed control, Other or unspecified, Apr 1, 2025
My vehichle will not go in reverse my wheels are locking up and also my car is going over 6000 rpm when going down the highway and not wanting to shift gears where it is a safety concern for myself and my kids well being
Other or unspecified, Engine, Mar 25, 2025
2 incidents of complete engine power loss while driving. Luckily was able to roll off road safely to curb. Dashboard glitch/flashing multiple/various message, including check engine, conditions not ideal to shift, etc. Would not re-start/shift when attempted. Tried disconnecting battery cable completely and re-connecting and that seemed to 're-set' the system and engine re-started. Incidents were about 30 days apart. "This battery reset" was tried because approx 1 year prior after leaving Tahoe parked at airport for a 7 day trip, it would not start, completely dead. Battery charge/jump would not work...watched youtube videos and someone said to try disconnect/reconnect cable and it worked to start it up at that time & did take it into Dealership after that incident and no-cost repairs were made for that issue. Called Chevy 3/25/25 on this power loss while driving issue to ask for information/assistance, they advised to take to dealership for diagnostic info/report and depending on result/cause might assist with costs to repairs. Appointment set for 3/28/2025 with Salem Oregon Chevrolet.
Other or unspecified, Engine, Nov 26, 2024
I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.
Other or unspecified, Nov 1, 2024
The HVAC blend/mode door actuator has melted, causing a fire hazard.
Electrical system, Other or unspecified, Jul 15, 2024
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Other or unspecified, Jun 21, 2024
Gps/onstar module not working, I read a lot of people are complaining same thing. I had it for a year, warranty done but I never used it. Sad you spend $70k on a truck and onstar goes bad and you never used it and they want more money to replace it. Now engine light is on.
Other or unspecified, Jun 5, 2024
I was driving to work today and I heard what sounded like an explosion, so I stopped and pulled to the side of the road and checked everything and I seen that the sunroof glass was broken, I have only ever used the sunroof twice and that was to see if it was working. My safety and others on the road were at risk because if I would have had the sunroof sliding shade open the glass would have fell on my head or in my face. Also anyone driving behind me I'm sure the glass flew on their vehicle and could caused an accident. I got to work and called the local Chevrolet dealership in town and they said there were no recalls for this problem, but yet I looked it up under GMC forums and there has been other people saying it happened to them, especially the same year and make and model. My vehicle has not been inspected by the manufacturer, police or insurance yet, I reached out to the Chevrolet dealership and they said there was nothing they could do to help because there were no recalls on my vehicle, so I asked the girl in the service department who was higher then her and could help me because I did nothing wrong and did not feel that I should have to pay to fix this problem. She then gave me customer care contact information and I am waiting for a response. There were no warnings or symptoms or any messages on the dash, my sunroof glass just exploded without any warnings.
Electrical system, Air bags, Other or unspecified, Jan 20, 2024, crash
The airbags failed to deploy in my 2021 Chevrolet Tahoe after being involved in an accident where another vehicle t-boned my vehicle on the passenger side front end to rear end causing severe damage and pushing my vehicle with great force. A police report was taken by officers that responded to the traffic accident. A claim was filed with my auto insurance and my 2021 Chevrolet Tahoe is currently being repaired as it was not deemed a total loss. Myself and my passengers were injured and received and continue receiving medical treatment for our injuries; our safety was definitely placed at risk. Before being involved in this accident, warning alerts/lamps would appear on the vehicle’s dashboard indicating to “service the safety restraint system” and also to “open then close passenger window” which in turn led me to take the vehicle in for service however the dealer said it could not be duplicated nor did the computer show any alerts. After the accident, I Contacted General Motors and filed a claim for the non deployment of the airbags, they in turn are conducting their investigation.