2021 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Engine is the leading concern among 453 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Tahoe model years with reports.
Of the 2021 reports, 9 involved a crash and 3 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Fuel system, diesel, storage, tank assemblySep 18, 2025
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
Campaign 25V619000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Power train, automatic transmission, control module, softwareOct 24, 2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Campaign 24V797000 on NHTSA.gov
Exterior lighting, lighting control module, softwareNov 3, 2022
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
Campaign 22V827000 on NHTSA.gov
Seat belts, critical fastenersAug 11, 2022
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Campaign 22V617000 on NHTSA.gov
Power train, driveline, driveshaftJan 27, 2022
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
Campaign 22V036000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleSep 23, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Campaign 21V739000 on NHTSA.gov
Service brakes, hydraulic, power assist, electric, control module, softwareJul 29, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Overall braking performance may be compromised, increasing the risk of a crash.
Dealers will recalibrate the brake system control module, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Chevrolet customer service at 1-800-222-1202; GMC customer service at 1-800-462-8782. GM's number for this recall is N212340970.
Campaign 21V579000 on NHTSA.gov
Steering, steering control moduleJun 17, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Campaign 21V455000 on NHTSA.gov
Air bags, srs malfunction warning lamp/lightJun 10, 2021
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Campaign 21V421000 on NHTSA.gov
Seat belts, rear/otherMar 25, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
A passenger in the second-row center will be unable to wear a seat belt, increasing the risk of injury in the event of a crash.
GM will notify owners, and dealers will remove the trim bezel, correctly position the seat belt latch plate, and reinstall the trim bezel, free of charge. The recall began April 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212329320.
Campaign 21V210000 on NHTSA.gov
Seat beltsMar 18, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
Campaign 21V190000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 11, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began March 6, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212327720.
Campaign 21V064000 on NHTSA.gov
Seat beltsDec 23, 2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Campaign 20V811000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
SeatsNov 25, 2020
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.
Campaign 20V735000 on NHTSA.gov
Representative owner complaints
453 reports, newest first.
Power train, Electrical system, Engine, Jan 23, 2024
This is the second engine I’ve had replaced since I bought the vehicle in December 21, 2023. The first engine failed in August of 2022 while I was driving on the highway. The vehicle began to smoke and shut down while I was driving on the highway. The vehicle shut down and I had to use the current momentum of the vehicle to pull over to the shoulder. The vehicle would not come out of gear and would not restart. I complained of transmission problems ever since the engine was replaced. The service department escalated the concerns to the GM engineers who never gave directions to check the transmission fluid or physically check the transmission. January 24 of this year I was on the highway driving to work when the vehicle again shut down. The dash stated restart the vehicle. While in motion the vehicle was trying to shift to neutral. I informed the dealer of this message and they claim they took note of it. With the vehicle not being able to start or move out of gear the tow truck had to drag the vehicle onto the bed of the tow truck. This also occurred on the first engine failure as well.
Electrical system, Air bags, Other or unspecified, Jan 20, 2024, crash
The airbags failed to deploy in my 2021 Chevrolet Tahoe after being involved in an accident where another vehicle t-boned my vehicle on the passenger side front end to rear end causing severe damage and pushing my vehicle with great force. A police report was taken by officers that responded to the traffic accident. A claim was filed with my auto insurance and my 2021 Chevrolet Tahoe is currently being repaired as it was not deemed a total loss. Myself and my passengers were injured and received and continue receiving medical treatment for our injuries; our safety was definitely placed at risk. Before being involved in this accident, warning alerts/lamps would appear on the vehicle’s dashboard indicating to “service the safety restraint system” and also to “open then close passenger window” which in turn led me to take the vehicle in for service however the dealer said it could not be duplicated nor did the computer show any alerts. After the accident, I Contacted General Motors and filed a claim for the non deployment of the airbags, they in turn are conducting their investigation.
Fuel/propulsion system, Jan 20, 2024
My wife was driving our vehicle and had (fortunately) just turned onto our quiet street. As she was heading towards our driveway, the car turned off. We couldn’t figure out the issue. After paying for a tow to Sterling Chevrolet in Mount Pleasant, SC, we learned that the fuel pump system had died. This was at 36,071 miles (71 miles over our warranty). We were then told that there had not been a safety recall on the fuel system for our 2021 Tahoe z71. It wasn’t until later that we learned there HAD been a recall and I’m not sure how to handle this. The recall occurred before we took possession of the vehicle (8 months before), thus we were never notified. Per the maintenance records, the fuel system had never been repaired nor was a part replaced on this vehicle. Thus, I believe our vehicle would roll up under this recall and we should be reimbursed for the repair expense.
Electrical system, Fuel/propulsion system, Jan 19, 2024
The fuel pump power control module failed. We were driving on the interstate going around 75mph with traffic. The car suddenly lost power dropped to 60, 40, 20 in 5 seconds. We barley made if off the hwy`s left side when the Tahoe died. Would not start back up and locked in park. Had to be towed on a flat bed dragged up the bed and brought to the Chevy dealer who confirmed the fuel pump power control module failed and replaced under warranty. We have a 2021 Tahoe, there is a recall for this part but it did not include our vin. Really scary breakdown and could have been hit by another car.
Service brakes, Jan 19, 2024
I purchased a 2021 Chevrolet Tahoe SSV (Police Model) and have been hearing a high pitch squeal noise at low speeds while I’m breaking. The vehicle started making the noise since mile 50. I took my vehicle to the dealership on 03/14/2022 for this complaint (vehicle had 10,860 miles at that time). Parkway Chevrolet informed me that Chevrolet had authorized a one time replacement of the rotors and break pads as a courtesy but the noise would come back and there was nothing they could do to fix the problem. The service advisor at Parkway Chevrolet further advised me that the braking system on my vehicle was meant for stopping power and not luxury. The squeal noise started back before I was able to drive the vehicle back to my house. Within the last couple of weeks my vehicle started making a rubbing noise along with the high pitch squeal so I took the vehicle to Buckalew Chevrolet and they have informed me that the vehicle needs new break pads at 35,000 miles. While I was at the dealership they looked up the service history of my vehicle and informed me that Parkway Chevrolet only turned the front rotors on 3/14/22 and the braking system was never actually replaced. I was wondering if my vehicle could be considered as part of the recall that was issued under Bulletin # 22-NA-165 that was issued in May 2023. Thank you for your consideration.
Engine, Jan 12, 2024
The failed component was reported to be the Coolant Surge Tank. This component cracked and begin to leak engine coolant causing the vehicle to overheat and become undrivable. This failure also lead the inoperability of the heating system inside the cabin of the vehicle. The failure of this component is widespread knowledge in the Chevrolet Tahoe/Suburban and GMC Yukon ownership community. In some cases dealerships are purposely marking up the cost of replacement components due to the scarcity caused by this failure and production issue within GM. The only symptoms of this issue were overheating and inoperable cabin heater. No warning lights or messages were displayed.
Electrical system, Jan 9, 2024
alternator In 2021 Tahoe has went bad twice now! I’m on my third one. Obviously there is a issue for this needing to be replaced so often.
Exterior lighting, Jan 5, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the front headlights were extremely dim while driving at night. The vehicle was taken to a dealer where the mechanic informed the contact that the headlight adjusters were defective and had caused the headlights to shift downwards. The contact was informed that the entire headlight module needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 60,000.
Air bags, Seat belts, Seats, Dec 4, 2023
The indicator light 'Service Safety Restraint System' beeps and comes on about every 5 minutes when driving. Sometimes it doesn't come on at all. There is no rhyme or reason for why it happens.
Engine, Dec 1, 2023
My truck is a2021 Chevy Tahoe Z71 and my motor knocking real loud I was told it’s a problem with the lifters My car is not old enough to habe lifter problems It started knocking a year ago I was told change the oil but I always change my oil on time now it’s way louder than a year ago
Other or unspecified, Nov 28, 2023
Exhaust fumes in cabin from back presure valve welds
Electrical system, Air bags, Nov 21, 2023
The truck had an airbag malfunction notice on the information center. We took the truck to the dealer and was told that it was an electrical problem with the airbags. That the only way to have it covered under warranty was for the vehicle to be under the bumper to bumper warranty. The truck at the time the mileage was 39844. We had the truck fixed since it was a safety issue. It cost $420+ to fix it. We feel that it should have been covered due to a safety issue.
Fuel/propulsion system, Nov 13, 2023
The vehicle stalled without warning, while driving. After taking it to the dealership they said it’s the Fuel Pump Power Control Module. After further research I see this has been under recall, however, my vin doesn’t show a recall for this.
Fuel/propulsion system, Nov 13, 2023
The vehicle stalled without warning, while driving. After taking it to the dealership they said it’s the Fuel Pump Power Control Module. After further research I see this has been under recall, however, my vin doesn’t show a recall for this.
Power train, Engine, Fuel/propulsion system, Oct 25, 2023
Vehicle is sputtering and jerking while driving When slowing to a stop vehicles engine will shut off. I do know that the 2021 Tahoe has recalls on the fuel pump issues but not sure why my vin number isn’t covered under this recall. This is a 2 year old vehicle and already has recalls on this year model on its fuel pump. At this point it is barely driveable and is a danger for myself and my family to drive.
Fuel/propulsion system, Oct 21, 2023
While sitting at a stop sign the vehicle began to stall. I was able to drive 50 feet and it died in the road. The Tahoe is not getting fuel to start. Starter continues to try and engage upon start but the vehicle never engage. The fuel pump drive module seems to be an issue. I can't get the car out of park to have it towed to the Chevrolet dealership. This is consistent with other Tahoe recall vehicles having the same issue.
Exterior lighting, Oct 17, 2023
at 13,540 miles, the drivers headlight started pointing to the ground instead of out front of the car. The headlight adjuster screw (inside the complete headlight assembly) had failed and was replaced under warranty. Then again at 35,250 mile the same thing happened again. Dealer claims GM will not do a goodwill warranty and wants $350-400 to take the headlight assembly off he car and send pictures to GM to see if GM will assist with replacement costs. Obviously this is a manufacturing defect or quality control issue. As 90% of my driving is done at night, it is unsafe for me to drive this vehicle at night.
Fuel/propulsion system, Sep 27, 2023
Fuel Pump Module malfunctioned while driving, causing vehicle to shut down in middle of street. Very alarming when car died while driving, fortunately was not driving at a high speed or on a busy street/highway and was able to move to an exit lane without incident since no shoulder on street, did cause quite a traffic jam (very stressful). Vehicle was towed to dealership after could not be jumped started. Dealership confirmed faulty fuel pump module. Currently at dealership & will be for a while due to part backlog. Received no warning lamps, messages or other symptoms prior to this incident.
Other or unspecified, Sep 22, 2023
High pitched whine during during acceleration.
Engine, Fuel/propulsion system, Sep 22, 2023
On Wednesday,Sept20 2023 I was traveling eastbound in the passing Lane on interstate 90 in New York when my Chevy tahoes motor began shaking violently, chugging, and losing power. The check engine light illuminated. The engine stalled as I frantically tried to move to the berm. There is a lot of large semi traffic on that road and I had a difficult time maneuvering safely without power to get onto the side of the road. I was unable to move completely into what I felt to be a safe area. I continued to try to start the motor after about 10 minutes I was finally able to get it started and move it to an exit where it was towed to community Chevrolet in Meadville Pennsylvania. The Chevy dealer at this point has told me it is a fuel pump problem and they are on back order and there is a strike by the auto workers. They are unsure as to when I can have this problem remedied with the parts that are needed.
Suspension, Sep 19, 2023
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while turning left or right, there was a grinding and scratching sound coming from underneath the front-end of the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the wheel was rubbing against the wheel well. The dealer completed a tire adjustment. The contact noticed over time that the tread on the front tires had been wearing very quickly. The vehicle was returned to the dealer who determined that the lower control arms had failed. The lower control arms were replaced, and the front wheels were re-aligned. The failure persisted causing the contact to have the wheels aligned 6 to 8 times. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Other or unspecified, Sep 13, 2023
Purchased a 2021 Tahoe in late 2020 - May of 2021 the car started leaking water during a rain storm into the main cabin. Brought it to the dealership and they couldn't find any issues. Fast-forward to 2023 and it happened again in May and June. Brought the car to dealership and was told that the sunroof drains were clogged and it's a maintenance issue. I contacted GM and after about 2 months they had a field tech look at it....found that it wasn't a maintenance issue but a sunroof drainage tube that was installed incorrectly. I received an email saying that they would replace the tube and front carpet but I need to pay 50% of the bill. All the carpets and roof liner have been affected by the leaking and the car smells like mildew. I would expect them to at least replace everything and pay 100%. If they were responsible they would take the car and replace it with a new car for me. I purchased a $65,000+ vehicle with a factory defect that has caused water leaking into the car and i don't know if there will be future issues with electrical or mold.
Engine, Sep 8, 2023
Wife was driving home from work, vehicle started with no issues and she did not notice anything abnormal as she started her commute home, roughly 20 minute commute. She noticed the vehicle was vibrating, mildly at first and progressively getting worse. When she came to a stop at red light, she noticed the vibrating was worse at idle. She did not note any warning or cautions, she contacted me, i advised her to attempt to make it home. Once the light turned green, she accelerated and noticed the vehicle smoking, she pulled over into a parking lot, parked and shut it off. By this time all the warning in vehicle were flashing, battery and oil pressure gauges were fluctuating, check engine light was flashing, traction control, and other adaptive sensors i.e. blind spot, HUD where signals were displayed as off or not functioning. I was able to drive the vehicle to .4 miles to the dealership service center where we purchased the vehicle from in 2021 brand new off the lot. This occurred on 6 September 2023, still awaiting final diagnostic from from service department. They think its the lifter on the engine that failed, but they have disassemble engine to make exact determination. Once I receive diagnostic/invoice details I can provide that, luckily vehicle is still under warranty.
Electrical system, Engine, Fuel/propulsion system, Aug 27, 2023
We were driving down the road and as I tried to accelerate the car would not go. Then I realized the car said push to start. My husband tried to push the neutral button and told me to restart it but I said you have to push the brake. All this is happening as we are coasting down a main road with speed limits of 55mph and my family is in the vehicle (including 2 toddlers in the back seat). Once we coast to a gravel area off the road I push the brakes and try to restart. My dash goes all black and I try to restart. It tells me battery low push to start. The starter engages and stays engaged until I push the start button again to turn off. The screen tells me it is shutting down functions to save battery. The check engine light is on. We tried 3x with same results. Finally we get out and my parents come to us. Within 15 mins of the initial incident, my husband and dad get in and start my vehicle. My dad suspected the fuel pump. The fuel was right under 1/4 tank but not low enough for the fuel light to be on. They drove to the fuel station, approximately 2 miles away, filled up the tank and drove it to an auto parts store who connected it to a diagnostic machine and it read fuel pump. They drove it back to my home, approximately 2 more miles. The check engine light is still on. I will call the dealership tomorrow. The vehicle has 23,000 miles and is still under manufacturer warranty.
Electrical system, Service brakes, Aug 26, 2023
Driving the car and brake system failure. Esc failure and front collision failure almost hit a car. Truck speed warning no faster then 62 miles per hour