2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Power train, Jul 20, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V165000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 139,161.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 19, 2012
WHILE DRIVING AT NORMAL SPEEDS ON ICE-GLAZED WINTER ROADS IN FAIRBANKS, AK, I APPROACHED AN INTERSECTION AND TOOK MY FOOT OFF THE ACCELERATOR TO PREPARE TO SLOW DOWN. INSTEAD OF DROPPING TO IDLE SPEEDS, THE ENGINE ACCELERATED UP TO 3500-4000 RPM. I SHIFTED THE AUTOMATIC TRANSMISSION TO NEUTRAL AND WAS ABLE TO STOP THE CAR WITH THE BRAKES, BUT THE ENGINE CONTINUED TO RACE AT HIGH-THROTTLE UNTIL I SHUT OFF THE ENGINE. WHEN I RESTARTED THE ENGINE IT BEHAVED NORMALLY FOR SEVERAL DAYS; BUT THE PROBLEM CAME BACK INTERMITTENTLY SEVERAL TIMES OVER THE NEXT SEVERAL WEEKS; AND EVERY TIME, SHUTTING OFF THE ENGINE WAS THE ONLY WAY TO STOP IT. FORD'S DATABASE SHOWED MY CAR HAD UNDERGONE A RECALL IN 2005 TO FIX A SIMILAR PROBLEM. IN JANUARY 2012, STANLEY FORD IN KENAI, AK 'SUPPOSEDLY' REPLACED THE THROTTLE CABLE AND THROTTLE BODY ASSEMBLY FOR $572, BUT IT DIDN'T SOLVE THE PROBLEM. THE UNCONTROLLED ACCELERATION OCCURRED SEVERAL MORE TIMES, AS BEFORE, UNTIL A SECOND REPAIR IN FEBRUARY 2012 BY SEEKINS FORD IN FAIRBANKS, WHICH REPLACED A PCV AND TUBING, AND DID A COMPLETE TUNE-UP FOR $992. SINCE THEN, THERE HAVE BEEN NO MORE ISSUES WITH THE ACCELERATOR. *TR
Vehicle speed control, Jul 18, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ACCELERATOR BECAME STUCK IN OPEN THROTTLE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK SPORADICALLY AND WOULD NOT ALLOW THE CONTACT TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE FAILURE WAS MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 114,000.
Vehicle speed control, Jul 18, 2012, crash
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKING AT LESS THAN 5 MPH, THE VEHICLE ACCELERATED ABNORMALLY TO 15 MPH. THE CONTACT HAD REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL WHEN VEHICLE ACCELERATED. THE VEHICLE CRASHED AGAINST THE FOUNDATION OF THE GARAGE IN THE CONTACT'S HOME. THE CONTACT SUSTAINED NECK INJURIES AS A RESULT. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION AND THERE WERE NO FAILURES FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 104,000. THE FAILURE MILEAGE WAS 77,000.
Vehicle speed control, Jul 17, 2012, crash
ATTORNEY FOR DRIVER'S FAMILY AND MEDIA REPORTS INDICATE THAT THE VEHICLE WAS BEING DRIVEN IMMEDIATELY AFTER PURCHASE IN THE PHOENIX / MESA AREA ALONG ARIZONA STATE ROUTE 87 TOWARDS PAYSON. THE FINAL APPROACH TO PAYSON INVOLVES A PROLONGED UPWARD GRADE, WHICH WOULD HAVE REQUIRED HEAVY ACCELERATOR USE BY THE DRIVER. ALONG THE WAY, THE DRIVER WAS UNABLE TO DISENGAGE THE ACCELERATOR OR OTHERWISE BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE STRUCK OTHER VEHICLES AS IT TRAVERSED AN INTERSECTION, AND ROLLED, EJECTING THE DRIVER, WHO SUFFERED FATAL INJURIES. A SUBSEQUENT INSPECTION OF THE VEHICLE DOCUMENTED THAT THE CRUISE CONTROL CABLE CONNECTOR WAS LODGED AGAINST THE UNDERSIDE OF THE ENGINE COVER AND THAT THE THROTTLE WAS OPEN TO 84%. THE VEHICLE HAD RECEIVED THE ACCELERATOR CABLE REPLACEMENT FOR RECALL 04V574 IN JANUARY OF 2005. (NOTE: THIS RECORD WAS RECEIVED VIA TELEPHONE INTERVIEW BETWEEN ODI INVESTIGATORS AND COUNSEL FOR THE DRIVER'S FAMILY IN LATE JUNE OF THIS YEAR. IT HAS BEEN ADDED TO OUR COMPLAINT FILE TO DOCUMENT THE INCIDENT FOR AN INVESTIGATION OPENING. IT WILL BE UPDATED AS APPROPRIATE AS MORE INFORMATION IS RECEIVED)
Service brakes, Jul 5, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE XLT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER :12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). LATER, THE ABS WARNING LIGHT ILLUMINATED WHILE TRAVELING 25 MPH AND THE BRAKES FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 111,053.
Engine and engine cooling, Jul 1, 2012
WHEN ATTEMPTING TO START THE VEHICLE IT WOULD TAKE ALONG TIME TO START. VEHICLE CHECKED NOTHING FOUND, NO TROUBLE CODE. CHANGED THINGS LIKE FUEL FILTER, AIR FILTER AND OTHER SIMPLE THING. NOW VEHICLE STALLS WHILE DRIVING BUT THE VEHICLE WILL START BACK UP IMMEDIATELY. AGAIN NO TROUBLE CODES. THE TRUCK STALLED IN TRAFFIC 5 TIMES IN LESS THAN ONE MILE, A ROAD THAT IS TRAVELED SEVERAL TIMES A DAY. *TR
Service brakes, Jun 27, 2012, fire
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT IN 2010, THE VEHICLE WAS PARKED WHEN SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ABS MODULE WAS THE CAUSE OF THE FAILURE. THE ABS MODULE WAS NOT REPLACED AT THE TIME OF THE FAILURE. THE VEHICLE WAS RECENTLY TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE). THE ABS MODULE COULD NOT BE REPLACED DUE TO FAILED WIRES THAT POSED A FIRE HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 166,000.
Engine and engine cooling, Jun 25, 2012, fire
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE PARKED THE VEHICLE AND MOMENTS LATER, THE VEHICLE IGNITED INTO FLAMES. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Air bags, Jun 15, 2012
THE AIRBAG LIGHT KEEPS COMING ON. I TOOK IT IN FOR SERVICE FOR REGULAR MAINTENANCE AND THEN THE LIGHT WAS OFF. I'VE HAD THE CAR NOW FOR 10 YEARS THIS DECEMBER. I CAN'T RECALL A TIME MY AIRBAG LIGHT HAS NOT BEEN ON. JUST RECENTLY I STARTED RESEARCHING AND FOUND THEIR IS A SHORT WIRE UNDER THE DRIVERS SEAT AND IT HAS A LITTLE GRAY PRONG ON IT. THE GRAY PRONG NEEDS TO BE GROUNDED AND IT SHOULD BE ATTACHED THE BARS THE SEAT SLIDES BACK AND FORTH ON. I STUCK THE GRAY PLUG IN AND THE AIRBAG LIGHT WENT OUT. THE ONLY PROBLEM IS EVERY TIME YOU MOVE THE SEAT IT PUSHES THE GRAY PLUG DOWN AND EVENTUALLY IT WILL COME BACK ON AND I WILL HAVE TO FIX IT AGAIN. FORD NEEDS TO CORRECT THIS PROBLEM. THE PROBLEM IS AN EASY FIX AND I DON'T UNDERSTAND WHY THEY DON'T CHANGE THE PLUG OR MAKE A LONGER CORD. FORD NEEDS TO FIX THE PROBLEM. I LOVE MY CAR BUT HATE THE FRUSTRATION. *JB
Structure, Jun 10, 2012
THE PASSENGER SIDE DOOR BECAME STUCK IN THE LOCK POTION AND YOU CAN NO LONGER OPEN THAT DOOR AT ALL. YOU CAN'T UNLOCK THE ETHER. THE DOOR DOES NOT OPEN FROM INSIDE, OR OUTSIDE OF THE VEHICLE. *TR
Service brakes, Hydraulic, Jun 4, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WAS RECEIVED JANUARY 2012. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE END OF JUNE. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER WOULD LIKE THE SEAL REPLACED ON THE MASTER CYLINDER. UPDATED 07/12/12
Engine, Jun 1, 2012
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS TRAVELING 35 MPH WHEN THE ENGINE BEGAN MAKING A KNOCKING NOISE. THE CONTACT STATED THAT SEAT VALVE FAILED AND CAUSED THE PISTONS TO FAIL. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO RUN POORLY AND SLOWER THAN NORMAL. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO KNOWN RECALLS FOR THE VEHICLE AND THAT THE ENGINE HAD TO BE REPLACED BECAUSE IT WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Service brakes, May 30, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE ABS WARNING LIGHT REMAINED ILLUMINATED AND THE ABS MOTOR CONTINUED RUNNING ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE HYDRAULIC CONTROL UNIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL WITHIN A REASONABLE TIME PERIOD AND BELIEVED THAT THE FAILURE WAS CAUSED BY THE LACK OF RECALL SERVICE. THE MANUFACTURE WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS, STATING THAT THE HYDRAULIC CONTROL UNIT WAS NOT ASSOCIATED WITH THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Air bags, May 29, 2012
I PURCHASED MY ESCAPE IN 2004, WITH 15,000. MILES. SHORTLY AFTER THAT I RECEIVED AN NOTICED THAT IT HAD BEEN RECALLED FOR SOMETHING WITH THE SAFETY BELT WHICH THEY REPLACED/REPAIRED FRR OF CHARGE. NOW THE AIRBAG LIGHT CAME ON AND THE DEALER TOLD ME IT WAS SOME TYPE OF SENOR, AND IT WOULD COST ABOUT 250.00 TO FIX. NOW THE AIRBAG LIGHT IS OFF BUT THE CHIME REMAINS. I HAVE BEEN OBSERVING THAT THIS ISSUE ONE OF SAFETY, AND IT ISN'T THE FIRST COMPLAINT. WHEN WILL FORD GET OFF THEIR CORPORATE BEHIND AND GET THIS FIXED BEFORE SOMEONE GETS KILLED? *TR
Service brakes, Hydraulic, May 22, 2012
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL *TGW THE CONSUMER STATED HE HAS NOT RECEIVED ANY TYPE OF CORRESPONDENCE AS TO WHEN HE CAN HAVE THE RECALL PERFORMED ON HIS VEHICLE. RECALL # 07V156000 *JB
Service brakes, May 21, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER WAS NOTIFIED ON MARCH 26, 2012 AND INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE. AN AUTHORIZED DEALER WAS RECENTLY NOTIFIED AND THEY WERE ALSO UNCERTAIN WHEN THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Latches/locks/linkages, May 21, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE REAR LIFT-GATE LATCH WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED NHTSA RECALL CAMPAIGN ID NUMBER: 04V602000 COMPONENT: LATCHES/LOCKS/LINKAGES: DOORS: LATCH WAS RELATED, HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT WILL BE RESPONSIBLE FOR THE REPAIR COST OF $85. THE MANUFACTURER WAS NOTIFIED AND STATED THE RECALL DID NOT INCLUDE HER VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 140,000.
Service brakes, May 15, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) FIVE MONTHS AGO BUT THE DEALER DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE CONTACT WAS FORCED TO PARK HIS VEHICLE OUTSIDE DUE TO THE RISK OF A FIRE. THE MANUFACTURER WAS CONTACTED AND THEY ALSO STATED THE PARTS WERE UNAVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 136,000.
Service brakes, Hydraulic, May 10, 2012
DEAR NHTSA: I RECEIVED A RECALL NOTICE IN JANUARY 2012 FOR MY 2002 FORD ESCAPE. A POSSIBLE ELECTRICAL SHORT COULD OCCUR IN THE ANTI-LOCK BRAKE SYSTEM WHICH COULD RESULT IN A FIRE. BECAUSE OF THIS SAFETY ISSUE, OWNERS WERE INSTRUCTED TO PARK THEIR CARS AWAY FROM STRUCTURES TO PREVENT POSSIBLE FIRE FROM SPREADING. .FOR THE LAST FOUR MONTHS FORD HAS BEEN TELLING US THAT PARTS ARE UNAVAILABLE AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IT SEEMS THAT FORD HAS NO REGARD FOR THE SAFETY OF THEIR CUSTOMERS. THEY CERTAINLY DO NOT CARE ABOUT THE INCONVENIENCE THIS IS CAUSING THEIR CUSTOMERS. I HAVE BEEN UNABLE TO USE MY GARAGE SINCE JANUARY AND HAVE BEEN PARKING MY CAR AWAY FROM STRUCTURES AND OTHER VEHICLES. I CANNOT SELL OR TRADE MY VEHICLE. YESTERDAY,FORD CUSTOMER SERVICE TOLD ME THAT PARTS SHOULD BE AVAILABLE BY THE SECOND QUARTER OF THIS YEAR, ALTHOUGH THEY CANNOT GUARANTEE IT. PLEASE NOTE, I SPOKE TO FORD TWO MONTHS AGO AND WAS TOLD PARTS WOULD BE AVAILABLE BY APRIL. I AM GETTING THE IMPRESSION THIS IS NOT AT ALL A PRIORITY FOR FORD. PLEASE CONTACT FORD AND FIND OUT WHY NOTHING IS BEING DONE TO FIX THIS SAFETY ISSUE. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION. THANK YOU... UPDATED 05/31/12 *BF CONSUMER STATES THEY HAVEN'T BEEN ABLE TO PARK IN THEIR GARAGE SINCE JANUARY AND THEIR PATIENCE HAS RUN ITS COURSE. CONSUMER HAD SPOKEN TO THEIR INSURANCE COMPANY AND INSURANCE COMPANY MAY NOT PAYOUT IF CAR CATCHES FIRE BECAUSE OF FORD'S NEGLIGENCE. UPDATED 6/6/12 *SD *TR
Structure, May 8, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL WELL AND THE SUB FRAME HAD RUSTED OUT. THE CONTACT WAS INFORMED BY THEIR MECHANIC THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 05/23/12
Service brakes, Hydraulic, Engine and engine cooling, May 1, 2012, fire
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT A BURNING ODOR WAS EXHIBITED FORM THE VEHICLE WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WERE TWO LEAKS COMING FROM THE ENGINE. THE VEHICLE WAS REPAIRED HOWEVER, THE BURNING ODOR REMAINED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE TO REPAIR THE VEHICLE UNTIL THE SECOND QUARTER OF 2012. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Service brakes, Hydraulic, Apr 27, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED FORD TOLD HER THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WERE NOT AVAILABLE AND THE MANUFACTURER DID NOT GIVE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT EVEN THOUGH IT STATES IN THE RECALL THAT THE VEHICLE MAY CATCH FIRE, IT WAS SAFE TO DRIVE. THE CURRENT MILEAGE WAS 100,000. UPDATED 07/06/12 *BF UPDATED 08/02/12
Engine and engine cooling, Apr 26, 2012, fire
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OF HER HOME WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE SMOKE CLEARED WITHIN MOMENTS, BEFORE THE CONTACT COULD REACH THE VEHICLE AND INVESTIGATE. THE VEHICLE WAS TAKEN AND LEFT WITH THE DEALER. THE DEALER LATER CONTACTED THE OWNER OF THE VEHICLE TO INFORM HIM THAT THE VEHICLE HAD EXPLODED WHILE AT THE DEALER AND DAMAGED FIVE OTHER VEHICLES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 99,000. UPDATED 05/24/12*LJ
Service brakes, Hydraulic, Apr 25, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER AND THE MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE BRAKES SHUTTERED WHENEVER THEY WERE APPLIED AND THE ANTI LOCK BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.