2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Fuel system, Gasoline, Apr 24, 2012
WHILE FILLING GAS TANK HEARD A LOUD POP,AFTER ARRIVING AT DESTINATION HAD SOMEONE LOOK UNDER CAR AND DISCOVERED TANK STRAPS RUSTED AND BROKE LEAVING NOTHING TO HOLD GAS TANK IN PLACE. NO OTHER RUSTY OR RUSTED PARTS UNDER CAR. HAD DEALER REPAIR AT A COST OF $725. *TR
Service brakes, Hydraulic, Electrical system, Apr 24, 2012, fire
RECEIVED A RECALL NOTICE IN FEB FROM FORD (RECALL ID 12V00500 - ISSUED JAN 2012). INDICATED POTENTIAL PROBLEMS WITH BRAKE FLUIDS LEAKS THAT COULD CAUSE SHORTS IN THE ABS ELECTRONICS. WE CONTACTED DEALER. NO PARTS AVAILABLE YET. OUR ABS AND BRAKE INDICATORS CAME ON IN MARCH AS DESCRIBED IN THE RECALL NOTICE. FORD STILL SAID THAT RECALL SHOWS SAFE TO DRIVE, JUST DON'T PARK IN THE GARAGE DUE TO POTENTIAL FIRES. LAST NIGHT, DROVE HOME AND PARKED (IN THE DRIVEWAY). UNLOADED SOME STUFF FROM CAR... NO PROBLEMS NOTICED. CAME OUT OF HOUSE ABOUT 15 MINUTES LATER TO UNLOAD STUFF FROM CAR AND FOUND IT SMELLING OF HOT ELECTRICAL SYSTEM, AND SMOKE COMING FROM HOOD. USED HOSE TO COOL DOWN UNDER HOOD, WHILE I FOUND WRENCH AND UNHOOKED THE BATTERY. SMOKE WAS COMING FROM ALL SIDES UNDER AND BEHIND ENGINE BLOCK. ONCE BATTERY DISCONNECTED THE SMOKING STOPPED. CALLING FORD CORPORATE, LOCAL DEALER, AND INSURANCE THIS MORNING TO SEE WHAT TO DO NEXT. *TR
Service brakes, Hydraulic, Apr 20, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT HE EVENTUALLY RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), WHICH ADDRESSED THE FAILURE. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THEY WERE UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Service brakes, Hydraulic, Apr 19, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) IN APRIL 2012. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR RECALL REPAIRS WAS ON BACK ORDER AND WAS NOT AWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE REPAIR EXPECTATIONS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 147,000.
Service brakes, Hydraulic, Apr 17, 2012
SAFETY RECALL NOTICE 11S24.IT IS TAKING FORD WAY TOO LONG TO FIX THE PROBLEM.WE CALLED THEM TWICE AND TODAY FORD SAID MIGHT NOT HAVE PARTS UNTIL JUNE. *JS
Service brakes, Hydraulic, Apr 16, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT BRAKE FLUID WAS LEAKING AND CAUSED A SHORT IN THE BRAKE CONTROL MODULE. THE BRAKE CONTROL MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 147,000.
Service brakes, Hydraulic, Apr 13, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) IN JANUARY, THE MANUFACTURER ADVISED THAT A SECOND LETTER WOULD BE SENT TO THE CONTACT IN APRIL TO ADVISED OF WHEN THE VEHICLE COULD BE REPAIRED. THE CONTACT NEVER RECEIVED THE LETTER AND CONTACTED THE LOCAL DEALER. THE DEALER STATED TO THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT READILY AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXHIBIT ONE OF THE RECALL CONSEQUENCES IF THE VEHICLE WAS NOT REPAIRED IN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Apr 12, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE CONTACT WAS INFORMED THAT THE REPAIR PARTS WOULD NOT BECOME AVAILABLE UNTIL AFTER A SIX MONTH WAITING PERIOD. THE CONTACT STATED THAT THE TIME INVOLVED WITH HAVING TO WAIT TO HAVE THE DEFECT REPAIRED WAS UNSATISFACTORY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 136,000.
Visibility, Apr 8, 2012
REAR WINDOW EXPLODED WHILE PARKED. *TR
Service brakes, Hydraulic, Apr 5, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMEBR 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A TIME TABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE WAS GOING TO BE INSPECTED SOON AND SHE FEARED THE POTENTIAL FIRE HAZARD. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Service brakes, Hydraulic, Mar 28, 2012
BRAKES ARE LIKE HITTING A BRICK SOMETIMES DON'T STOP YOU HAVE TO PUMP. AND IT FEELS LIKE ITS PUSHING BACK . BRAKE LIGHT IS ON. CALLED FORD ABOUT RECALL ON BRAKE ABS AND THEY SAY WE DON;T KNOW WHEN WE WILL HAVE THE PART PARK THE CA. THIS IS DANGEROUS I HAVE ONLY ONE VEHICLE AND HAVE TO DRIVE TO GET TO WORK. IS THERE NO ALTERNATIVE? WHAT ELSE CAN BE DONE FORD GETS AWAY WITH SO MUCH!!! WILL FORD REIMBURSE FOR A RENTAL UNTIL THIS IS FIXED??
Fuel system, Gasoline, Mar 26, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THERE WAS AN ABNORMAL NOISE AND THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH AND FALL TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE FUEL STRAPS AND THE PLATE THAT HELD THE FUEL TANK IN PLACE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 109,000.
Electrical system, Mar 24, 2012, fire
ON MARCH 7,2012, SOMEONE KNOCKED ON MY DOOR AND TOLD ME MY CAR WAS ON FIRE. IT HAD BEEN PARKED ON MY CARPORT FOR OVER 2 HOURS.THERE WAS AN ABS RECALL BUT I WAS TOLD BY MY LOCAL DEALERSHIP THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST JULY, MAYBE LONGER.THEY ALSO INFORMED ME THAT THE VEHICLE WOULD BE SAFE TO DRIVE SINCE I HAD NO PREVIOUS PROBLEMS WITH IT.THE ESCAPE WAS TOWED TO A SECURED LOCATION TO BE INSPECTED BY MY INSURANCE AND A FORD REP. NO CONCLUSSION @ THIS TIME. *TR
Vehicle speed control, Mar 22, 2012
THE PROBLEM BEGAN WITH THE RPMS DROPPING TO UNDER 300 WHEN IDLING AT A STOP SIGN OR STOP LIGHT. VEHICLE WOULD ALSO DIE WITH NO WARNING. PROBLEM PROGRESSED TO REVVING UP TO OVER 4000 RPMS WHEN IN PARK EITHER AT FIRST START OR AFTER DRIVING AND SHIFTING INTO PARK. PROBLEM HAS PROGRESSED TO SURGING AND REVVING FROM NORMAL DRIVING SPEED OF 65 MPH AND 1500 RPMS TO 2500 RPMS FORCING ME TO BRAKE TO KEEP THE VEHICLE UNDER CONTROL OR AT THE POSTED SPEED LIMIT. PROBLEM HAS ALSO PROGRESSED THAT WHEN ATTEMPTING TO IDLE AT A STOP SIGN OR STOP LIGHT, RPMS WILL REMAIN ELEVATED AT 1500 FORCING ME TO BRAKE VERY HARD TO KEEP THE VEHICLE STOPPED. WHEN SHIFTING INTO PARK THE RPMS WILL REV UP TO 4200 RPMS. *TR
Vehicle speed control, Mar 14, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OR PASSING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL JAMMED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS THEN ABLE TO TURN THE IGNITION OFF AND STOP THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE CRUISE CONTROL CABLE WAS THE CAUSE OF THE FAILURE. THE CRUISE CONTROL CABLE WAS DISCONNECTED TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. UPDATED 04/19/2012*LJ THE CONSUMER STATED THE CRUISE CONTROL CABLE WAS DISCONNECTED AFTER THE 4TH OCCURRENCE.UPDATED 04/30/12
Service brakes, Hydraulic, Mar 12, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 07E023000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 04/06/12*LJ THE CONSUMER STATED BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER. UPDATED 04/16/12
Service brakes, Hydraulic, Mar 8, 2012
CPSC#I1220674A. 2002 FORD ESCAPE. CONSUMER STATED SHE RECEIVED A LETTER INFORMING HERE THERE WAS A SAFETY RECALL 11S24 ON HER CAR. *LN THE CONSUMER STATED THE RECALL WAS FOR A FAULTY ABS RELAY. THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL LATE SPRING 2012. THE CONSUMER WAS ADVISED TO PARK THE VEHICLE OUTDOORS AWAY FROM STRUCTURES, AS THE DEFECT COULD RESULT IN A FIRE EVEN AFTER THE VEHICLE WAS TURNED OFF. *JB UPDATED VOQ 03/15/12
Service brakes, Hydraulic, Mar 5, 2012
TOOK THE VEHICLE INTO FORD TO ADJUST BRAKES BECAUSE THE FELT MUSHY AND PEDAL TRAVELED TO THE FLOOR. FORD ADJUSTED THE BRAKES, FOUND A CRACKED BRAKE LINE, AND BLEED THE BRAKES AND CHARGED $260. TWO WEEKS LATER THE SAME PROBLEM OCCURRED. LEFT THE CAR AT FORD THIS TIME THEY SAY A FAULTY MASTER CYLINDER WHICH IS ANOTHER $280. NOW OF COURSE THEY CLAIM THIS HAS NOTHING TO DO WITH THE RECALL FOR THE LEAKING MASTER CYLINDER CAP. *TR
Service brakes, Hydraulic, Mar 2, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 FOR THE VEHICLE. THE CONTACT CALLED HER NEAREST DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APRIL 2012. PRIOR TO RECEIVING THE RECALL NOTICE, THE CONTACT WAS TRAVELING 10 MPH WHEN SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL DROPPED TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Engine and engine cooling, Feb 23, 2012
THE CAR HAD THE ORIGINAL PLUGS IN IT AT THE TIME OF THE FIRST INCIDENT. IT HAD ALWAYS RAN GREAT SO WE HAD NO REASON TO CHANGE THEM. WHILE DRIVING DOWN THE ROAD IT WENT FROM FINE TO A LOUD BANG AND RUNNING TERRIBLE SOUNDING LIKE IT HAD OPEN HEADERS. THE SPARK PLUG BLEW OUT OF THE HEAD BREAKING THAT CYLINDER 3 COIL PACK AS WELL. WE HAD IT HELI COILED AND CHANGED THE PLUGS TORQUEING THEM TO SPEC WITH A TORQUE WRENCH AND CHANGING ALL THE COIL PACKS AS WELL JUST BECAUSE, ABOUT 30000 MILES LATER (2-21-12) IT HAPPENED AGAIN ON CYLINDER 6. OBVIOUSLY THIS IS A CASTING ISSUE WITH THE HEAD BEING TOO THIN AT THE PLUG THREADS. I HAVE RESEARCHED THIS AND IT IS EXTREMELY COMMON ONLINE. PLEASE HAVE THEM RECALL. *TR
Service brakes, Hydraulic, Feb 21, 2012
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AFTER 10 YEARS. *TGW
Service brakes, Hydraulic, Feb 15, 2012, crash
I CRASHED ON NOVEMBER 24TH OF 2010 DUE TO NOT BEING ABLE TO STOP FAST ENOUGH BECAUSE OF MY ANTI LOCK BRAKES. HURT SOMEONE IN THE PROCESS,HAD TO PAY FINES AND COURT COSTS AND AN ACCIDENT ON MY PERFECT RECORD BECAUSE I WAS AT FAULT FOR RUNNING INTO THEM. AND I WAS LEFT WITH A TOTALED TRUCK I HAD TO SELL TO PAY FOR FINES AND NOW I FOUND OUT THERE WAS A RECALL ON MY ANTI LOCK BRAKES WHICH EXPLAINS WHY IT WASN'T WORKING RIGHT.... *TR
Service brakes, Hydraulic, Electrical system, Feb 14, 2012
I HAVE RECEIVED A NOTICE FROM FORD M.C. THAT MY FORD 2002 ESCAPE CAN SPONTANEOUSLY CATCH FIRE AND BURN MY HOUSE DOWN WHILE TURNED OFF INSIDE MY GARAGE OR WHILE RUNNING, THEREFORE I SHOULD STOP PARKING THE VEHICLE NEAR ANY HOUSE STRUCTURES. WHEN I CALLED FORD, I'M TOLD THAT THE VEHICLE IS OTHERWISE SAFE, WHILE IT IS SCHEDULED TO BE REPAIRED SOMETIME IN QUARTER #2 OF THIS YEAR. HOW SAFE DOES THIS SOUND TO YOU..??? I HAVE DETECTED THE HOT SMELL ODORS REFERRED TO WITHIN THE LETTER (RECALL NOTICE) & AM CONCERNED THAT THE GOVERNMENT IS GIVING FORD TOO MUCH SLACK IN RESOLVING A MATTER THAT APPEARS TO BE QUITE VOLATILE (PUN INTENDED). *TR
Service brakes, Hydraulic, Feb 14, 2012
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE MANUFACTURER TOLD THEM THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SURVIVE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT MODULE) WILL NOT BE AVAILABLE UNTIL APRIL AND DOES NOT KNOW IF THE PARTS WILL BE AVAILABLE OR NOT. THE CONTACT STATED THIS WAS NOT SATISFACTORY BECAUSE THE RECALL STATED THE VEHICLE COULD CATCH FIRE. THE CURRENT MILEAGE WAS 95,000. UPDATED 03/14/12 *BF
Service brakes, Hydraulic, Engine and engine cooling, Feb 9, 2012
RECEIVED NOTICE FROM FORD REGARDING SAFETY RECALL 11S24 FOR ESCAPE 2002 DATED JANUARY 2012. ADVISED NOT TO PARK CAR NEAR ANY STRUCTURES TO PREVENT A POTENTIAL FIRE FROM SPREADING IN UNLIKELY EVENT THAT YOUR ABS MODULE DEVELOPS AN ELECTRICAL SHORT. FORD DEALER INSPECTION PERFORMED 2/9/2012 STATES CAR WILL NEED SAFETY RECALL PARTS BUT WILL NOT BE AVAILABLE FOR 45 DAYS OR LATER. CONTACTED FORD MFG, CUSTOMER SERVICE SUPERVISOR TRIED TO LOCATE PARTS- UNAVAILABLE. SUPERVISOR SAYS NOTICE IS NOT OFFICIAL YET, THERE ARE NO IMPLEMENTATION PLANS OR PARTS AVAILABLE FOR OLDER CARS, NO REPAIR PROCEDURES AVAILABLE. OFFERED TO HELP ME QUALIFY FOR A NEW CAR AND WORK WITH LOCAL DEALERSHIP. 2ND OFFER TO PLACE AFTERMARKET PARTS AT MY COST AND APPLY FOR REIMBURSEMENT/PARTIAL REIMBURSEMENT/NO REIMBURSEMENT BASED ON IF THE RECALL IS GOING TO GO THROUGH. IS THIS OFFICIAL OR NOT OFFICIAL, AND IS FORD RELEASING THEMSELVES OF LIABILITY IF THERE IS PROPERTY DAMAGE AND THAT IS THE NATURE OF THE LETTER. *TR