2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Suspension, Aug 30, 2017
I WAS DRIVING MY 2002 FORD ESCAPE IN NORTHEASTERN OHIO WHEN I LOST CONTROL OF MY VEHICLE. I HAD IT TOWED TO A LOCAL MECHANIC WHO TOLD ME THE POWER CONTROL ARM BROKE AWAY FROM THE SUBFRAME. AS A WOMAN I IMMEDIATELY LOOKED IT UP BECAUSE I DID NOT KNOW WHAT THAT EVEN WAS UNTIL I FOUND A RECALL FROM FORD THAT DIDN'T MEAN CRAP FOR ME BUT THAT FORD WON'T PAY FOR THEIR MESS OF A VEHICLE! I'M JUST HAPPY I DIDN'T CRASH INTO A NEARBY CAR AND WHEN THE TRUCK BROKE DOWN! DRIVING DOWN A CITY STREET APPROXIMATELY 35MPH
Air bags, Aug 24, 2017
AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES; CABLE COUPLING UNDER PASSENGER SEAT DOES NOT COMPLETE THE CIRCUIT WHICH TRIGGERS THE AIR BAG WARNING LIGHT. THIS CONDITION OCCURS IN ALL WEATHER AND DRIVING CONDITIONS.
Structure, Vehicle speed control, Service brakes, Aug 9, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS PUSHED MANUALLY, IN THE NEUTRAL POSITION, TO AN UNKNOWN PLACE OF BUSINESS. FURTHERMORE, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL THERE WAS A SQUEALING AND CRACKING NOISE. THE WHEEL BEARING AND STRUTS WERE FAULTY ON THE VEHICLE AS STATED BY THE CONTACT. THE STEERING WHEEL MADE A LOUD SQUEAKING NOISE WHEN TURNED LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS IN ADDITION TO THE VEHICLE FRAME BECOMING SEVERELY RUSTED UNDERNEATH. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Structure, Jul 31, 2017
DRIVING ON A 45 MI/HR ROAD I HIT A MINOR BUMP (APPROX 1" RAISED ROAD ACROSS ALL LANES) DUE TO POOR ROAD MAINTENANCE. AFTER HITTING THIS BUMP THERE WAS A LOUD POPPING NOISE EVERY TIME I TURNED THE WHEEL FULLY LEFT OR RIGHT. I COULD ALSO FEEL THIS IN MY FEET UNDERNEATH THE CAR. I WAS CONCERNED AND HAD PLANS TO DRIVE IT TO THE AUTO SHOP LATER THAT DAY. WHEN TURNING LEFT OUT OF A PARKING LOT IN TOWN, HEADING TO THE SHOP, I NOTICED WHEN I WENT TO STRAIGHTEN OUT THE WHEEL THE STEERING WHEEL WAS A COMPLETE 90 DEGREES OFF FROM NORMAL ONCE I GOT THE VEHICLE GOING STRAIGHT. IT DID NOT FEEL SAFE TO DRIVE AND I HAD IT TOWED INTO THE AUTO SHOP. AFTER INSPECTION IT WAS FOUND TO BE A ROTTED OUT AND CRACKED SUB FRAME. FORD DID A RECALL ON THIS SPECIFIC PART IN 2014 DUE TO MAJOR CORROSION ISSUES WITH THE 2001-2004 MODELS. THIS VEHICLE WAS TAKEN IN FOR THE RECALL, HOWEVER, INSTEAD OF REPLACING THE PART THEY DECIDED IT WAS GOOD ENOUGH TO DRILL A HOLE IN THE CORRODED PART AND INSTALL A BRACKET ACROSS THE WHOLE SUB FRAME. I DON'T SEE HOW WEAKENING A CORRODED PART WITH A HOLE BEING DRILLED IN IT IS ANY SOLUTION. I AM NOT ALONE THINKING THIS IS A MAJOR ISSUE THAT FORD IS COMPLETELY IGNORING. IF THE SUB FRAME HAD FAILED WHEN I WAS ON THE HIGHWAY INSTEAD OF EXITING THE PARKING LOT I COULD HAVE POTENTIALLY BEEN SERIOUSLY INJURED AS THE SUB FRAME HOLDS THE WHEEL AND STEERING MECHANISM TOGETHER. FORD NEEDS TO TAKE THIS ISSUE WITH THEIR VEHICLES SERIOUSLY AS THEY ARE PUTTING PEOPLES LIVES IN DANGER.
Vehicle speed control, Jul 27, 2017
VEHICLE IDLES FAST IN PARK AND ACCELERATES QUICKLY WHILE DRIVING AND REMAINS IN HIGH CONSTANT ACCELERATION MODE. BUCKS FORWARD WITHOUT WARNING, CAUSING POTENTIAL VEHICLE IMPACT WHILE BEHIND STOPPED TRAFFIC, PARKING OR TRAILING OTHER VEHICLES.
Structure, Jun 28, 2017
SUB FRAME CRACKED, CORROSION. FORD IS REFUSING TO FIX THE SUB FRAME INSTEAD THEY ISSUE A SAFETY RECALL 14S02 WHICH DOES NOT REPLACE THE DAMAGE PART. ALMOST HAD ACCIDENT WITH CHILD ON BOARD, CAR WENT SIDE WAYS, STEERING CONTROL WAS LOST. HOW CAN FORD BE ALLOWED TO ISSUE A SAFETY RECALL BUT IT DOESN'T FIX THE BAD PART. RECALL 14S02 ONLY INSTALLS A METAL BAR SO THE WHEEL DOESN'T COME OFF. ONCE SUBFRAME IS ALREADY BROKEN FORD DOESN'T DO THE REPAIR. PEOPLE LIFE MATTER.
Air bags, Jun 20, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Other or unspecified, Jun 20, 2017
FORD ESCAPE BRAKE BOOSTER
Other or unspecified, May 2, 2017
3 OF DOORS WILL NOT OPEN,SINCE 2010,A RECALL WAS ISSUE BUT FORD INSISTS NOT MY TRUCK DUE TO THE VIN NUMBER I KNOW THIS TRUCK IS 15YEARS OLD IT HAS MAJORITY OF THE PROBLEM THAT HAS BEEN MADE PUBLIC I PERSONALLY PAID FOR REPAIRS NOT KNOWING BUT DESPITE ENGINE,TRANSMISSION,DOORS,AND CURRENT RECALL SUBFRAME MY COMPLAINT IS DEAF,DOORS ARE PERMANENTLY DAMAGE.
Vehicle speed control, Apr 19, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE RPM INDICATOR WENT ALL THE UP AND THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT TAPPED ON THE ACCELERATOR PEDAL AND THE RPMS WENT DOWN. WHILE DRIVING APPROXIMATELY 40 TO 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE DISPLAYED THE FAILURE SINCE NOVEMBER OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Steering, Suspension, Apr 12, 2017
THE 2002 FORD ESCAPE HAD RECALL 14S02 DONE IN SEPT. 2016. AT THE TIME I REQUESTED THE SUB FRAME BE REPLACED. FORD INDICATED THE RUST WAS NOT SEVERE ENOUGH AND INSTALLED A BRACE. TODAY, THE SUB FRAME GAVE WAY RENDERING THE VEHICLE A PERIL TO DRIVE. THE STEERING IS INOPERATIVE. THE VEHICLE WAS IN MOTION BUT AVOIDED COLLISION.
Suspension, Apr 11, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE WIFE WAS DRIVING APPROXIMATELY AT 30 MPH AND AFTER DRIVING OVER A BUMP, THE STEERING WHEEL BECAME VERY LOOSE AND UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE LOWER A-ARM SUSPENSION HAD FRACTURED DO TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE CONTACT STATED THAT VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.
Engine and engine cooling, Feb 15, 2017
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. WHEN THE HEATER AND AIR CONDITIONER WERE ACTIVATED, THE AMOUNT OF EXHAUST FUMES INCREASED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Suspension, Feb 12, 2017
TAKATA RECALL RIGHT FRONT LOWER CONTROL ARM SEPARATED FROM SUBFRAME. IN MOTION,ON THE HIGHWAY WHILE GOING STRAIGHT . STEERING WHEEL 90 DEG.FROM CENTER RIGHT FRONT WHEEL 2IN. OUT OF TOE.PULLED TO THE RIGHT WHEN THIS HAPPENED .DID NOT HAVE AN ACCIDENT. FORD MOTOR CO. DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM.
Suspension, Feb 2, 2017
FRONT SUBFRAME RUSTED INTO. MECHANIC SAYS IT'S NOT SAFE TO DRIVE.
Suspension, Structure, Jan 17, 2017
SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR
Electrical system, Engine, Jan 17, 2017, fire
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE REASON FOR THE FAILURE; HOWEVER, THE VIN WAS NOT PROVIDED THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED. UPDATED 04/12/17LJ *CN
Steering, Suspension, Wheels, Nov 17, 2016, crash
FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE
Suspension, Nov 1, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Suspension, Oct 3, 2016
I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.
Vehicle speed control, Engine, Sep 22, 2016
MY VEHICLE DOES THE EXACT SAME THING AS NHTSA RECALL NUMBER 04V165000 OR FORD RECALL NO. 04S13. I HAVE THE YEAR AND ENGINE ASSOCIATED WITH THE RECALL BUT MY VIN IS NOT ON THE LIST. IT SHOULD BE BECAUSE IT IS VERY DANGEROUS!
Structure, Sep 20, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Suspension, Sep 17, 2016
PASSENGER FRONT LOWER CONTROL ARM SEPARATION FROM FRAME DUE TO CORROSION. RESULTED IN LOSS OF CONTROL OF STEERING AND LOSS OF CONTROL OF VEHICLE. HAPPENED WHEN DRIVING ON CITY STREET WHILE TURNING. CV BOOT COVER ALSO DAMAGED BY CONTROL ARM FAILURE. AAA STATES THERE IS A LOWER CONTROL ARM CORROSION RECALL, NHTSA CAMPAIGN NUMBER 14V165000. FORD DEALER STATES THERE IS NO RECALL. CAR HAS BEEN REGISTERED IN STATE OF OHIO.
Steering, Sep 15, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM SEPARATED FROM THE ENGINE CRADLE AND CAUSED THE ALIGNMENT OF THE STEERING WHEEL TO MALFUNCTION. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO STEER AND ALMOST CAUSED A CRASH. IN ADDITION, THE STEERING WHEEL BECAME STUCK IN THE LEFT ALIGNMENT POSITION. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Structure, Sep 7, 2016
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.