2010 Ford Escape

Problems, recalls and owner-reported issues

Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,129

Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.

Primary concernVehicle speed control566 reports · 27% of complaints
Owner complaints2,129Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Vehicle speed control566
  2. Power train513
  3. Engine505
  4. Fuel/propulsion system445
  5. Steering441
  6. Electrical system218
  7. Other or unspecified95
  8. Structure86

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpOct 26, 2016

    Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

    Campaign 16V777000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  4. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

  5. Power train, automatic transmissionMay 24, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

    A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

    FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

    Campaign 10V222000 on NHTSA.gov

Representative owner complaints

2,129 reports, newest first.

  1. Steering, Other or unspecified, Nov 14, 2018

    I WAS BACKING OUT OF A PARKING SPACE WHEN A BEEP SOUNDED AND MESSAGE "STEERING ASSIST LIGHT CAME UP. I WENT TO BRANFORD (CONNECTICUT) FORD AND THEY SAID THE STEERING COLUMN NEEDED REPLACING. WITHOUT THIS IT COULD JAM AND CAUSE AND ACCIDENT. CAR ALSO HAD STRAINED STARTING. THEY SAID BATTERY WAS WEAK. REPLACED BATTERY. NEXT DAY SAME PROBLEM STARTING. OBVIOUSLY NOT THE NEW BATTERY. .

  2. Steering, Nov 13, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A LEFT TURN, THE POWER STEERING FAILED AND CAUSED THE CONTACT TO HAVE TO DRIVE THE VEHICLE USING MANUAL STEERING. THE DEALER (RICE FORD-LINCOLN, 436 W 250N, WARSAW, IN 46582) STATED THAT THE VEHICLE'S PREVIOUS OWNER BROUGHT THE VEHICLE IN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN AUGUST OF 2017. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 223,000.

  3. Steering, Nov 13, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT WARNING INDICATOR FLASHED AND THE ELECTRIC POWER STEERING FAILED TO FUNCTION. THE FAILURE CAUSED THE STEERING WHEEL TO OPERATE MANUALLY AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (FREEDOM FORD LINCOLN INC, 151 WOODLAND DR SW, WISE, VA 24293, 1-(866) 680-5107) INDICATED THAT A DIAGNOSTIC APPOINTMENT WOULD NEED TO BE SCHEDULED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE WAS IDENTICAL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATE IT WAS THE POWER STEERING ASSIST FAULT. *JB

  4. Fuel/propulsion system, Nov 12, 2018

    FUEL LEAK BETWEEN THE TANK AND END OF THE FUEL FILLER. VEHICLE IS PARKED AND LEAKING. I NOTICED IT BECAUSE YOU CAN SEE THE FUEL ON THE FLOOR AND STRONG FUEL ODOR EVEN IN THE DRIVEWAY NOT TO MENTION IF YOU HAVE IT IN YOUR GARAGE.

  5. Steering, Nov 8, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. NORTHGATE FORD, INC. (3600 PINE GROVE AVE, PORT HURON, MI 48060, (810) 984-5011) STATED THAT THEY COULD NOT ASSIST WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

  6. Steering, Nov 8, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO FOX GRAND TRAVERSE FORD LINCOLN MERCURY (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) TO BE REPAIRED PER AN UNKNOWN RECALL, BUT THE POWER STEERING ASSIST UNIT THAT THE DEALER PERFORMED A COMPUTER UPDATE ON MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT HAVE POWER STEERING ABILITY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO CLAIMED THAT THE RECALL REPAIR WAS PERFORMED AND ATTEMPTED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER WHERE HE WOULD BE CHARGED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 145,268. THE VIN WAS UNKNOWN.

  7. Steering, Nov 5, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE LOST STEERING ABILITY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO LATHAM FORD (637 COLUMBIA STREET EXT, LATHAM, NY 12110) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 231,000.

  8. Steering, Nov 2, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING ABILITY FAILED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD OF PARAMUS (375 N J-17, PARAMUS, NJ 07652) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INSPECTED ON AUGUST 4, 2016 BY CUTTER FORD (98-015 KAMEHAMEHA HWY, AIEA, HI 96701) REGARDING NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE DEALER DETERMINED THAT NO REPAIRS WERE REQUIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

  9. Steering, Oct 26, 2018

    POWER STEERING FAILURE WHILE DRIVING. VERY DANGEROUS. 139XXX MILES ON CAR. FORD KNOWS THIS STEERING COLUMN IS FAULTY. ALL PLANTS, NOT JUST KC PLANT, SHOULD HAVE BEEN ON THE FORD 14S05 RECALL. $1862 TO REPAIR THAT REQUIRES FORD ONLY CALIBRATION TOOL

  10. Steering, Oct 25, 2018

    POWER STEERING WENT OUT COMPLETELY WHILE DRIVING APPROXIMATELY 10-20 MPH. CODE B2278 STEERING TORQUE SENSOR WAS CODE FROM DIAGNOSTICS.FORD'S 14S05 RECALLED ONLY THE 2008-2011 ESCAPES BUILT AT THE KANSAS CITY PLANT, BUT MINE THEY SAY IS NOT COVERED. THIS IS AN OBVIOUS DEFECTIVE FORD PART!!!!!!

  11. Power train, Oct 21, 2018

    POWER STEERING ASSIST LIGHT CAME ON COULDN'T TURN STEERING WHEEL..WHILE DRIVING ESPECIALLY TRYING TO TURN OR STEER

  12. Steering, Oct 20, 2018

    STEERING WHEEL WOULD NOT MOVE WHILE DRIVING ON HIGHWAY COULD NOT TURN STEERING WHEEL. ALMOST CRASHED. VERY STIFF, WHILE TURNING.

  13. Steering, Oct 19, 2018

    THE POWER STEERING ASSIST FAILED RESULTING IN DANGEROUS DRIVING WITH MINIMAL STEERING. THERE IS A RECALL FOR THIS ON MOST VEHICLES OF THE SAME YEAR, MAKE, AND MODE, HOWEVER FORD IS REFUSING TO HONOR THE RECALL ON MY SPECIFIC VEHICLE, EVEN THOUGH THE SAME ISSUE AROSE. I WAS DRIVING ON A STREET WHEN IT HAPPENED, AND IT GAVE OUT SUDDENLY WITH NO WARNING.

  14. Steering, Electrical system, Engine, Fuel/propulsion system, Oct 19, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE FROM A PRIVATE OWNER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V284000 (STEERING) AND 16V777000 (FUEL SYSTEM, GASOLINE), BUT HAD NOT BEEN REPAIRED PRIOR TO BEING PURCHASED BY THE CONTACT. SHORTLY AFTER SHE PURCHASED THE VEHICLE, THERE WAS A SUDDEN LOSS OF POWER AND THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS FLICKERED. ALSO, ALL OF THE INSTRUMENT PANEL GAUGES FAILED TO FUNCTION. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

  15. Steering, Oct 18, 2018

    DROVE TO WORK EVERYTHING OKAY, CAME OUT TO VISIT A CUSTOMER STARTED UP AND NO POWER STEERING.

  16. Steering, Oct 18, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE POWER STEERING WENT OUT COMPLETELY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TAKEN TO LASCO FORD (2525 OWEN ROAD, FENTON, MI 48430) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 299,450.

  17. Steering, Oct 16, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR KEPT RANDOMLY FLASHING AND A WARNING CHIME SOUNDED EACH TIME THE FAILURE OCCURRED. ALSO, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH IT EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE REPAIRED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

  18. Service brakes, Oct 11, 2018

    THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM STILL CONTINUES TO COME AND GO INTERMITTENTLY. TALK TO OTHER FORD ESCAPE HYBRID OWNERS AND ALL SEEM TO HAVE THE SAME PROBLEM WITH THE CHECK BRAKE SYSTEM AND THE PEDAL TO THE FLOOR WHEN BRAKES ARE APPLIED.

  19. Steering, Oct 5, 2018

    WHILE TAKING THE KIDS TO SCHOOL, I WAS MAKING A LEFT TURN ACROSS A BUSY ROAD WHEN, WITHOUT WARNING, THE VEHICLE STOPPED TURNING, MADE AN ALARM SOUND AND SEEMED TO DECREASE POWER. I WAS ABLE TO COMPLETE THE TURN JUST BEFORE ONCOMING TRAFFIC ARRIVED AT THE INTERSECTION. AS THE WHEELS STRAIGHTENED OUT, THE POWER STEERING RETURNED TO NORMAL. AS I MADE THE NEXT RIGHT HAND TURN, IT AGAIN CUT OUT IN MID-TURN AND THE 'POWER STEERING ASSIST FAULT' MESSAGE FLASHED ON THE DASH. DURING THE NEXT LEFT-HAND TURN, IT AGAIN CUT OUT MID-TURN BUT THIS TIME I WAS EXPECTING IT AND HAD NO TROUBLE FORCING THE VEHICLE TO COMPLETE THE TURN. THIS TIME THE FAULT MESSAGE STAYED ON AND THERE WAS NO LONGER ANY POWER ASSIST. I DROVE THE VEHICLE TO A PARTS STORE EXPECTING IT TO BE A PROBLEM WITH THE POWER STEERING PUMP OR A LOW FLUID ISSUE ONLY TO DISCOVER IN THE OWNERS MANUAL THAT THE POWER ASSIST IS ELECTRICAL, NOT HYDRAULIC. I ASKED THE PARTS STORE EMPLOYEE TO RUN A SCAN ON THE VEHICLE AND WHEN HE SAW THE VEHICLE/MESSAGE HE TOLD ME THE SCAN WOULDN'T DO ANY GOOD WITH THAT ISSUE AND IT WAS GOING TO BE A VERY EXPENSIVE TRIP TO THE MECHANIC. WHEN I TURNED THE VEHICLE BACK ON, THE 'POWER STEERING ASSIST FAULT' MESSAGE STAYED ON WITHOUT ANY POWER STEERING. WHEN I ARRIVED HOME, I RESEARCHED THE ISSUE AND FOUND THAT THERE ARE RECALLS FOR 2010 FORD ESCAPES FROM THE KANSAS CITY PLANT, BUT A CHECK OF THE FORD RECALL DATABASE SHOWS NO SUCH RECALL FOR MY SPECIFIC VEHICLE. ON A VEHICLE WITH ONLY 96,823 MILES, I WOULD NOT EXPECT A CRITICAL SAFETY COMPONENT TO UNEXPECTEDLY FAIL. THIS VEHICLE IS NORMALLY DRIVEN BY MY GIRLFRIEND (WHO ACTUALLY OWNS THE VEHICLE) AND WHILE I WAS ABLE TO COMPLETE THE TURN IN THOSE CONDITIONS WITHOUT AN ACCIDENT, I AM NOT CERTAIN SHE WOULD HAVE BEEN ABLE TO DO SO.

  20. Engine, Oct 4, 2018

    2010 FORD ESCAPE 2.5L. CONSUMERS WRITES WITH CONCERNS RECALL FOR ENGINE OF VEHICLE MODEL AND REPAIRS. *AS *TR

  21. Engine, Sep 27, 2018

    MY VEHICLE HAS BEEN IDLING VERY ROUGHLY WHEN I COME TO A COMPLETE STOP WHILE IN DRIVE. WHILE IN PARK MY VEHICLE IDLES NORMALLY BUT AFTER COMING TO A STOP IT BEGINS IDLING SO ROUGH IT FEELS AS IF THE CAR IS SHAKING.

  22. Power train, Sep 20, 2018

    AS I'M DRIVING THE CAR WOULD JUST STOP GIVING GAS THE WRENCH LIGHT SHOWS UP AND I HAVE TO CUT THE CAR OFF TO GET ANY GAS IT SAYS IT'S THE THROTTLE BODY BUT I FIXED THAT AND IT'S STILL DOING THE SAME THING THE WRENCH POPS UP AND NO GAS PRESSURE AS I'M DRIVING, AND I WAS READING UP ON THIS IT SAYS FORD HAS A PROBLEM WITH THE POWER TRAIN OR SOMETHING THAT IT CAUSES THE SAME PROBLEM, SAYS IT'S OFFICIAL NOT A RECALL BUT SOMETHING WRONG WITH THE PROGRAMING I JUST GOT THIS CALL LAST YEAR AND DON'T KNOW WHAT TO DO

  23. Fuel/propulsion system, Sep 12, 2018

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD LINCOLN OF GAITHERSBURG AT (301) 358-4443 (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  24. Steering, Sep 11, 2018

    WAS IN OHIO, RAINY DAY, TRIED TO MAKE A LEFT TURN AND LOST POWER STEERING. VERY DIFFICULT TO TURN THE WHEEL AND THANKFULLY DIDN'T HIT ANYTHING. PARKED, LOOKED TO SEE IF IT WAS REGULAR POWER STEERING (WHERE I COULD FIND A PLACE TO ADD FLUID IF IT WAS LOW-CAME TO REALIZE MY CAR HAS AN EPS SYSTEM), ATE LUNCH AND WHEN I CAME BACK AFTER LETTING THE CAR SIT FOR ABOUT HALF AN HOUR POWER STEERING WAS ACTIVE AND RESPONSIVE AGAIN. WAS FINE ON TRIP BACK TO MICHIGAN BUT WONDERING WHEN IT IS GOING TO GO OUT ON ME AGAIN.

  25. Steering, Sep 11, 2018

    WHILE IN THE MIDDLE OF A TURN ON A CITY STREET THE ELECTRONIC ASSISTED POWER STEERING FAILED WITHOUT WARNING NEARLY CAUSING A CRASH. THE POSTED RECALL ASSOCIATED WITH THIS FAILURE IS 14S05 AND THIS VIN SHOULD BE INCLUDED.