2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Structure, Sep 10, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE CONTACT WAS CHANGING THE OIL IN THE VEHICLE, HE CAME ACROSS RUST ON THE SUBFRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS ROTTED AND NEEDED TO BE REPLACED. THE UNDERCARRIAGE OF THE VEHICLE WAS RUSTED AS WELL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 212,093. THE VIN WAS NOT AVAILABLE.
Electrical system, Visibility, Sep 5, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER WINDOW DROPPED DOWN WITHOUT THE WINDOW BUTTON BEING PRESSED. THE CONTACT STATED THAT THE MOTOR TO MOVE THE WINDOW BACK UP STOPPED WORKING. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW PREVIOUSLY EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. **TR UPDATED 11/9/18*JB
Air bags, Sep 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (AIR BAGS). THE CONTACT CALLED RIVERTOWN FORD AT 706-653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel system, Gasoline, Fuel/propulsion system, Aug 30, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEL HAMBELTON FORD (888-491-0523, 1171 WEST KELLOGG AVE, WHICHITA, KS 67209) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR *JB
Service brakes, Aug 30, 2018
WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SAYING IT'LL COST UPWARDS OF 5K TO HAVE THE BRAKES FIXED, IT'S AN ELECTRONIC MODULE THAT THEY BELIEVE IS DEFECTIVE, THEY AREN'T SURE IF THIS WILL FULLY FIX THE ISSUE. I HAVE FOUND MANY OTHER REPORTS OF THE SAME ISSUE WITH THE FORD ESCAPE HYBRIDS. THIS SHOULD BE RECALLED AND FIXED BY FORD AS OBVIOUSLY ANY LOSS OF BRAKE FUNCTION IS UNACCEPTABLE IN MY OPINION.
Power train, Aug 23, 2018
I WAS DRIVING MY SON HOME FROM SCHOOL IN MY 2010 ESCAPE, I WENT TO MERGE ONTO THE HIGHWAY AND AS I PRESSED ON THE GAS PEDAL TO GAIN SPEED, MY VEHICLE DIDN'T WANT TO TAKE THE GAS AND I THOUGHT IT WAS GOING TO STALL. A WRENCH APPEARED ON THE PANEL AND SO DID THE SERVICE ENGINE LIGHT. WHEN I TOOK IT TO MY FORD DEALER, THEY TOLD ME IT WAS THE THROTTLE BODY AGAIN AND THE PURGE VALVE AGAIN. I HAD THE THROTTLE BODY REPLACED IN 2015 FOLLOWING THE RECALL AND THE PURGE VALVE REPLACED IN 2016. MY COMPLAINT IS THEY REPLACED THE THROTTLE BODY FREE THE FIRST TIME, WHY DO I HAVE TO PAY THIS TIME IF IT IS STILL DOING THE SAME THING?
Fuel/propulsion system, Aug 22, 2018
STALLS RANDOMALLY WHILE DRIVING OVER THE LAST YEAR
Fuel/propulsion system, Aug 21, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD OF ARLINGTON AT (817) 200-4503 (LOCATED AT 1400 INTERSTATE 20 W, ARLINGTON, TX 76017) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 16, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO OPERATE NORMALLY THE FOLLOWING DAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,044.
Steering, Aug 16, 2018
I LOST POWER STEERING WHILE DRIVING ON A HIGHWAY. IT HAPPENED UNEXPECTEDLY AND IT CAUSED THE STEERING WHEEL TO JERK ON ME.
Visibility, Equipment, Aug 14, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED TO OPERATE PROPERLY AND BLEW HOT AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO WEST HILL FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER SWITCH, CONDENSER, AND THE EXPANSION VALVE NEEDED TO BE REPLACED. ALSO, THE AIR CONDITIONING SYSTEM NEEDED TO BE RECHARGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO WEST HILL FORD WHERE IT WAS DIAGNOSED THAT THE RECEIVER DRYER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT PROVIDED.
Structure, Aug 14, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ENTERED THE VEHICLE, A MESSAGE APPEARED ON THE INSTRUMENT PANEL INDICATING THAT THE LIFTGATE WAS OPEN. THE CONTACT EXITED THE VEHICLE TO FIND THAT THE LIFTGATE WAS HANGING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE HINGES WERE SEVERELY CORRODED, FRACTURED, AND DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MAXEY FORD, INC. (1833 JEFFERSON AVENUE, DETROIT, MI, 48207) WHERE IT WAS DIAGNOSED THAT THE HINGES WERE RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Steering, Aug 10, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WOULD NOT TURN. THE VEHICLE WAS TOWED TO JIM BURKE LINCOLN (5300 GASOLINE ALLEY DR, BAKERSFIELD CA, 93313, (888) 454-8292) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,023.
Fuel/propulsion system, Aug 10, 2018
THERE IS A SMALL GAS LEAK EVERY TIME I FILL MY TANK UP FULL. THE ODOR IS POTENT AND I FEEL LIKE MY SAFETY IS AT RISK WHENEVER I FILL MY TANK UP. I SMELL IT WHILE THE VEHICLE IS STATIONARY
Fuel/propulsion system, Aug 3, 2018
FUEL FILL INLET'CHECK ENGINE LIGHT'NO GAS CAP. SEEMS THIS IS HAPPING TO ALL CAPLESS FOR VEHICLES.
Engine, Jul 30, 2018
2010 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR THROTTLE BODY REPLACEMENT. *LD *JS
Wheels, Jul 25, 2018
MY SPECIFIC VEHICLE ISNT BUT SHOULD BE INCLUDED IN RECALL OF WHEEL BEARING BEING INCORRECTLY SIZED AND POWER STEERING FAILURE. I HIGHLY RECOMMEND HAVING THEM CHECKED ASAP. BECAUSE OF THE INCORRECT SIZING AND THE POWER STEERING FAILING DRIVING WITH THEM WILL END UP COSTING YOU A LOT OF MONEY AND IS EXTREMELY DANGEROUS! POWER STEERING WENT OUT ON HIGHWAY. WHEEL BEARINGS INCORRECTLY SIZED WILL LOCK UP ON YOU WHILE DRIVING RANDOMLY.
Engine, Jul 20, 2018
ENGINE STALLING. OVER THE LAST YEAR I HAVE BEEN HAVING PROBLEMS WITH MY FORD ESCAPE RANDOMLY STALLING. I HAVE HAD IT AT 2 DIFFERENT MECHANICS AND BOTH HAVE BEEN UNABLE TO FIGURE OUT THE CAUSE. I DID SOME ONLINE RESEARCH AND OTHERS HAS SIMILAR ISSUES. THEY STATED THE CAUSE WAS THE THROTTLE BODY. I HAD THAT REPLACED. I AM HAVING LESS OF THESE EPISODES, BUT STALLING IS STILL OCCURRING OCCASIONALLY. THE STALLING ALWAYS OCCURS WHEN I AM SLOWING DOWN TO STOP AT EITHER A STOP SIGN OR TRAFFIC LIGHT.
Steering, Jul 16, 2018
ON THREE OCCASIONS, THE POWER STEERING HAS GONE OUT IN THE MIDDLE OF TURNING, ONCE ON A STREET AND TWICE IN PARKING LOTS. EACH OCCASION WAS DURING COLD WEATHER (GENERALLY AROUND FREEZING). ON EACH TIME, SHIFTING THE CAR INTO NEUTRAL THEN TURNING THE CAR OFF AND ON AGAIN BEFORE RE-ENGAGING THE TRANSMISSION RESULTED IN THE POWER STEERING RETURNING.
Fuel/propulsion system, Jul 13, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (STEVEN'S JERSEY CITY FORD, 740 NJ-440, JERSEY CITY, NJ 07305, 201-432-7272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Jul 12, 2018
LUCKILY MY WIFE WAS DRIVING AT A SLOW RATE OF SPEED AND ONLY A BLOCK FROM THE HOUSE, WHEN WITH NO WARNING LOST POWER STEERING. THE DASH LIT UP WITH POWER STEERING ASSIST FAULT. AFTER RESEARCHING I FOUND MANY INSTANCES OF THIS HAPPENING AND FIRE HAVING A RECALL ON 2008-2011 FORD ESCAPES. ONCE GOING TO MY LOCAL FORD SERVICE CENTER I WAS INFORMED THAT MY VEHICLE WAS NOT ONE OF THEM. CLEARLY A SAFETY ISSUE THEY NEED TO FESS UP TO.
Fuel/propulsion system, Jul 11, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Structure, Visibility/wiper, Jun 29, 2018
FORD ESCAPE REAR WINDOW HINGES. THE HINGES DISINTEGRATED AND THE GLASS ALMOST CAUSED SERIOUS INJURY. I LUCKILY CAUGHT THE GLASS BEFORE IT FELL. I NOTICED A WHITE RESIDUE ON THE GLASS WHIC WAS FROM THE FAULTY HINGES. MY CAR WAS IN MY GARAGE.
Steering, Jun 22, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A TURN AT A STOP SIGN, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE MECHANIC REPAIRED THE STEERING WHEEL, BUT THE FAILURE RECURRED TEN MONTHS LATER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
Fuel system, Gasoline, Jun 22, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. ON DIFFERENT OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND FUEL INTAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLINTON FORD LINCOLN (2850 VALLEY W CT, CLINTON, IA 52732, (563) 242-7011) WHERE A DIAGNOSTIC TEST LOCATED A FAILURE CODE RELATED TO THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAME DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.