2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Fuel/propulsion system, Jan 15, 2018
THE FUEL INLET LIGHT WON'T GO OFF SAFETY RECALL EMISSIONS ON BOARD COMPUTER SYSTEMS I'M NOT PASSING INSPECTION
Steering, Jan 13, 2018
WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD
Fuel/propulsion system, Jan 10, 2018, fire
OCCURS AT MULTIPLE GAS STATIONS: REFUEL NOZZLE BECAME JAMMED MULTIPLE TIMES DUE TO A NEW LIP DESIGN SEVERAL HOSES HAD TO BE CUT DUE INABILITY TO REMOVE NOZZLE FROM VEHICLE FIRE DEPARTMENT RECENT REMOVAL ATTEMPT USING FOR FOR INITIAL TEST RESULTED IN SPARKS AT THE FUEL CAP, DAMAGE TO FUEL FILLER NOZZLE, AND DAMAGE TO FORD CAPLESS FUEL FILLER NECK DISCOVERED CAPLESS FUEL SYSTEM IS NOT COMPATIBLE WITH NEW OPW GAS NOZZLES (WILL CATCH AND DAMAGE OR DESTROY RETRACTABLE INTERNAL PLUG) CAR NOW UNABLE TO SEAL FUEL SYSTEM, VENTING HYDRO-CARBONS AS A RESULT. REPLACEMENT OF PART WITH OEM PART WILL NOT RESOLVE ISSUE AVOIDING STATIONS WITH OPW NOZZLES WILL PREVENT ISSUE. FIRE DEPARTMENT RECOMMENDED FILING THIS REPORT FOR EXTREME SAFETY CONCERNS INVOLVING FRICTION INDUCED SPARKS AT FUEL FILLER NECK
Steering, Jan 9, 2018
RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.
Engine, Jan 9, 2018
WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE CAR SUDDENLY AND WITHOUT WARNING SHUTS OFF. I WAS NOT ABLE TO PULL SAFELY OVER AND NEARLY CAUSED SEVERAL ACCIDENTS AS THIS WAS DURING MY NORMAL MORNING RUSH HOUR COMMUTE. IT IS A VERY SERIOUS SAFETY CONCERN FOR ME. MECHANIC SAID HE TEST DROVE THE CAR AND WAS UNABLE TO EXPERIENCE THE SUDDEN SHUT DOWN. ADDITIONALLY, THIS HAPPENED ON CITY STREETS AT APPROXIMATELY 35 MPH, SAME THING SUDDENLY AND WITHOUT WARNING THE CAR SHUTS DOWN.
Steering, Jan 8, 2018
WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.
Steering, Jan 6, 2018
POWER STEERING: WIFE STARTED CAR WITH BABY IN THE BACK, AND THE POWER STEERING SYSTEM WAS OUT. CLUSTER DISPLAYING "POWER STEERING ASSIST FAULT". FUSE APPEARS TO BE INTACT. CONTACTED FORD ABOUT RECALL# 14S05, AND MULTIPLE REPS SAY THERE IS NO ACTIVE RECALL, EVEN THOUGH IT'S LISTED ON THE NHTSA SITE.
Steering, Jan 5, 2018
I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.
Steering, Jan 4, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Vehicle speed control, Engine, Fuel/propulsion system, Jan 2, 2018, crash
2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION
Other or unspecified, Dec 30, 2017
CAR WAS PARKED IN A PARKING LOT. NOT STARTED. MY MOM PUT SHOPPING PARCELS IN THE TRUNK.WHEN CLOSING THE REAR HATCH DOOR THE WINDOW GLASS EXPLODED OUT. THERE WERE NO ITEMS TOUCHING THE GLASS FROM IN THE TRUNK. THE TEMPERATURE OUTSIDE WAS ABOUT 10 DEGREES FAHRENHEIT.
Steering, Dec 26, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Steering, Electrical system, Engine, Dec 26, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT
Steering, Dec 26, 2017
THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.
Steering, Dec 22, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.
Steering, Dec 15, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.
Steering, Dec 13, 2017
WHILE DRIVING AT MODERATE SPEED THE STEERING BECAME VERY STIFF AND THE VEHICLE WAS DIFFICULT TO TURN OFF THE ROAD. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INCIDENT. THE DASH MESSAGE WAS THAT OF A STEERING FAILURE. REPAIRS WERE APPROXIMATELY $1,200.00
Structure, Dec 13, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THERE WAS A HOLE IN THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER (BRADFORD FAIRWAY FORD, BRADFORD, PA, 814-368-7166), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Steering, Dec 13, 2017
I RECEIVED AN ERROR ABOUT MY STEERING ASSISTANT AND THEN MY STEERING JUST WENT OUT. IT WAS EXTREMELY HARD TO TURN THE WHEEL AND I WAS DRIVING MY MOTHER HOME. I AM LUCKY WE WEREN'T BOTH KILLED! OR KILLED SOMEONE ELSE!!! I WAS SURPRISED TO FIND OUT THAT MY VIN ISN'T COVERED AS PART OF THE RECALL THAT INVOLVES THIS SAME ISSUE. IT WILL BE $900 TO FIX AND I'M UNSURE HOW TO COMPLAIN. FORD IS AN UPSTANDING COMPANY THAT I THOUGH STOOD BY ITS PRODUCTS BUT I'M FINDING OUT THAT MAY NOT BE THE CASE. IT IS UNFORTUNATE TO MY FAMILY AS WELL, SINCE ITS ONLY A FEW WEEKS UNTIL CHRISTMAS BUT WILL NEED TO PAY THIS EXPENSE. THERE IS A STICKER ON THE WINDSHIELD THAT SAYS IT WAS MADE IN KANSAS. BASED ON THE RECALL IN PLACE THAT IS THE PLANT AFFECTED. I CAN SEND A PIC OF THAT STICKER IF YOU NEED IT.
Other or unspecified, Dec 12, 2017
REAR WINDOW SHATTERED AS CAR WAS PARKED OUTSIDE, AMBIENT TEMPERATURE OF 12 DEGREES F. NO EVIDENCE OF VANDALISM WAS PRESENT.
Structure, Dec 11, 2017
2010 FORD ESCAPE WITH 80000 MILES. APROX 3FT LONG HORIZONTAL CRACK IN FRAME ON PASSENGER SIDE NEAR REAR WHEEL.
Fuel/propulsion system, Dec 11, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL TALLEY FORD, 6280 MECHANICSVILLE TURNPIKE, MECHANICSVILLE, VA 23111 (800) 260-5082) WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER CAR IS TRADED IN UPDATED 8/27/18*JB
Steering, Dec 1, 2017
STEERING CAPABILITY SUDDENLY MALFUNCTIONED. FORTUNATELY, VEHICLE WAS PARKED IN DRIVEWAY. UPON STARTING ENGINE, STEERING WHEEL WOULD NOT TURN WITHOUT SIGNIFICANT EFFORT. IN NO WAY WOULD IT HAVE BEEN SAFE TO OPERATE VEHICLE ON THE ROAD IN THAT CONDITION. THE STEERING COLUMN DISPLAYED NO PREVIOUS SIGNS OF DEGRADATION LEADING UP TO MALFUNCTION.
Fuel system, Gasoline, Nov 28, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT BEGAN TO VIBRATE. THE CONTACT ALSO STATED THAT WHEN DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGINS TO VIBRATE VIOLENTLY. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER LOCATION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THE RECALL REMEDY BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) ON DECEMBER OF 2016. THE FAILURE MILEAGE WAS 98,000. *BF *TR
Electrical system, Nov 28, 2017
WATER IS LEAKING DOWN THE INSIDE OF MY BACK LIFTGATE DUE TO A POOR SEAL AROUND THE BACK WINDOW. THE WATER IS SLOWLY LEAKING DOWN THE LIFTGATE GLASS AND INTO THE BODY, EFFECTING THE ELECTRICAL SYSTEM AND THE MOTOR THAT OPENS THE TRUNK. IN SHORT, THE TRUNK BUTTON ATTEMPTS TO OPEN BUT THE ELECTRICAL SYSTEM FAILS TO SEND A PROPER SIGNAL TO THE MOTOR TO OPEN THE DOOR. THE VEHICLE WAS STATIONARY WHEN I FIRST DISCOVERED THE ISSUE. I HAVE DONE EXTENSIVE RESEARCH AND THIS SEEMS TO BE HAPPENING TO A LOT OF FORD ESCAPES FROM 2008-2012. FORD TECHNICIANS HAVE EVEN MADE YOUTUBE VIDEOS EXPLAINING HOW AND WHY THIS HAS HAPPENED TO A LOT OF ESCAPE MODELS. IT ALL STARTS WITH A POOR SEAL SURROUNDING THE BACK WINDOW, LEADING TO MORE PROBLEMS DOWN THE ROAD DUE TO THE ISSUE.