2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Fuel/propulsion system, Dec 19, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Dec 16, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT A CONSTANT FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 02/07/2017*CT *CN
Fuel system, Gasoline, Fuel/propulsion system, Dec 15, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS REFUELED, FUEL SPEWED OUT OF THE FILLER PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,160. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Steering, Dec 14, 2016
MY DAUGHTER [XXX]- WHILE DRIVING POWER STEERING FAILED- LOCKING UP THE STEERING WHEEL AND MAKING IT VERY DIFFICULT TO TURN THE VEHICLE. "POWER STEERING ASSIST FAULT" WARNING LIGHT ON DASH- BROUGHT TO SAXON FORD, MPLS TO DISCUSS- SAID NOR RECALL EVEN THOUGH WEB IS FULL OF THIS SAME PROBLEM WITH VEHICLE SAID THIS ONE NOT IN RECALL. $950 LATER REPLACED THE POWER STEERING TORQUE SENSOR- (CODE DTC2278) (BUT NOW HORN DOES NOT WORK ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Fuel/propulsion system, Dec 14, 2016
ABOUT 3 YEARS AGO, WE STARTED HAVING PROBLEMS WITH THE COMPONENT WITHIN IN THE FUEL TAKE THAT SHUTS AFTER YOU PUT GAS IN THE VEHICLE. WE KEPT GETTING AN ERROR NOTICE THAT IT WAS NOT SHUTTING. WE TOOK IT IN TO THE FORD DEALER, WHERE THEY CLAIMED TO HAVE FIXED IT. ABOUT 2 WEEKS LATER, WE THE CODE CAME UP AGAIN. WE TOOK IT BACK TO THE FORD DEALER AND THIS TIME, THE NECK OF THE FUEL TANK HAD TO BE REPLACED. THIS SEEMED TO TAKE CARE OF THE ISSUE FOR SOME TIME, BUT WITHIN THE LAST 6 MONTHS, WE'VE BEEN GETTING REALLY BAD GAS MILEAGE. WE MAINTAIN OUR VEHICLE VERY WELL, SO THIS WAS CONCERNING. WE PUT NEW TIRES, DID A COMPLETED TUNE-UP, ETC., BUT THIS DIDN'T HELP. ABOUT 4 MONTHS AGO, OUR CHECK ENGINE LIGHT CAME ON & THE CODE SAID THERE WAS A PART THAT NEEDED REPLACING; THE VENT VALVE. WE DID THAT, AND THEN 2 WEEKS LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING. AND THEN, AS WE'RE PUMPING GAS, THE GAS KEEP SHUTTING OFF, AS IF WE ARE TOPPING IT OFF, WHEN IT'S ACTUALLY EMPTY. WE WERE HAVING A HARD TIME JUST FILLING UP OUR TANK. WE FINALLY TOOK THE VEHICLE IN TO OUR LOCAL REPAIR SHOP (WHOM WE TRUST). THE VENT VALVE THAT WAS REPLACED WAS FULL OF FUEL. THEY ARE HAVING TO REPLACE THE CANISTER. WE ARE HOPING THIS WILL FIX THE PROBLEM. IF NOT, THEY SAID WE'LL NEED TO REPLACE THE FUEL TANK, WHICH IS CURRENTLY ON A NATIONAL BACK ORDER. BUT I CHECKED MY VIN# & WAS TOLD MY PARTICULAR VEHICLE ISN'T PART OF THAT RECALL. I LOVE MY LITTLE ESCAPE, BUT WE'VE HAD PROBLEM AFTER PROBLEM WITH THE FUEL SYSTEM FOR SOME REASON, FOR THE LAST 4 YEARS. IT'S VERY FRUSTRATING & FORD JUST SHRUGS THEIR SHOULDERS AT US NOW. *TR
Fuel/propulsion system, Nov 29, 2016
VEHICLE IDLED ROUGHLY. AT A LIGHT, VEHICLE IDLED ROUGHLY, DASHBOARD WRENCH ICON LIGHT UP, AND ENGINE STALLED. THIS HAPPENED TWICE. WAS ABLE TO START AGAIN AND DRIVE TO DEALER. DEALER DETERMINED IT WAS THROTTLE BODY AND REPLACED IT.
Steering, Nov 26, 2016
STEERING COLUMN NOT WORKING STATIONARY OR IN MOTION
Visibility/wiper, Nov 19, 2016
WHILE SHUTTING MY REAR HATCH AFTER REMOVING MY RECYCLING, THE REAR WINDOW EXPLODED. THERE WAS NO CONTACT TO THE WINDOW AND IT HADN'T BEEN OPENED. THERE'S NO EXPLANATION AS TO WHY THE WINDOW WOULD JUST EXPLODE ON ITS OWN.
Steering, Nov 17, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "POWER STEERING ASSIST FAULT" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Steering, Nov 10, 2016
2010 FORD ESCAPE WAS STATIONARY WHEN AN ERROR MESSAGE APPEARED ON THE DASHBOARD INDICATING "POWER STEERING FAULT." THE WHEEL WOULD TURN BUT ONLY WITH GREAT EFFORT. MY MECHANIC INDICATED THE POWER STEERING MODULE NEEDED TO BE REPLACED AND IS COVERED BY A FORD RECALL. FURTHER INVESTIGATION REVEALED THAT, WHILE SUBJECT TO THE FORD RECALL, THE DEALER "UPDATED THE SOFTWARE" AND FORD WOULD NOT REPAIR THE FAULTY POWER STEERING MODULE. POWER STEERING MODULES SHOULD NOT FAIL. IF THEY ARE PRONE TO FAILURE THEY SHOULD BE RECALLED AND REPLACED.
Steering, Nov 9, 2016
FORD ESCAPE POWER ASSIST STEERING RECALL JUST PURCHASED VEHICLE OCT 14 2016. NOV 7,2016 THE POWER STEERING ASSIST WENT OUT WHEN MAKING A LEFT TURN AT 10MPH. FOUND OUT THERE WAS A RECALL ON THIS, TOOK TO DEALERSHIP & THEY TOLD ME NO RECALL ON THIS VEHICLE WAS FOUND. DEALERSHIP WANTS $700 TO FIX. CONTACTED FORD CUSTOMER SUPPORT & WAS INFORMED THAT A SYSTEM UPDATE WAS DONE IN AUG 2014 FOR THE RECALL. ON 2ND CALL TO FORD CUST SPT, A "INVESTIGATION" WAS OPENED & SENT TO DEALERSHIP TO HAVE THEM TRY TO WORK WITH IT. AFTER NUMEROUS PHONE CALLS, BOTH THE DEALERSHIP & FORD CUST SUPPORT WERE BOTH PUTTING IT OFF ON THE OTHER TO WORK WITH THE ISSUE. I FEEL THAT THIS RECALL SHOULD BE AN ONGOING RECALL IF THEY ARE ONLY GOING TO DO THE SYSTEM UPDATE & NOT REPLACE THE STEERING SHAFT TORQUE SENSOR ON THE FIRST OCCURRENCE, OR THAT THE STEERING SHAFT TORQUE SENSOR SHOULD JUST BE REPLACED INSTEAD OF A SYSTEM UPDATE AT NO COST TO THE VEHICLE OWNER. THERE ARE TOO MANY COMPLAINTS THAT I'VE READ IN THE LAST 48HRS OF THIS HAPPENING OVER & OVER AGAIN TO PEOPLE WHO'VE HAD ONLY THE SYSTEM UPDATE. I'M CURRENTLY WAITING ON A PHONE CALL FROM THE DEALERSHIP TO HAVE THIS SITUATION TAKEN CARE OF, ON THEIR PART. I WILL NOT STOP VOICING MYSELF, ON BEHALF OF OTHERS WHO'VE HAD THIS SAME ISSUE HAPPEN TO THEM, MORE THAN ONCE!!
Power train, Nov 5, 2016
THE AUTOMATIC TRANSMISSION IN MY 2010 FORD ESCAPE STARTED "FLARING" BETWEEN 2ND AND 3RD GEARS "FLARING" IS A TERM USED BY FORD TO DESCRIBE WHEN THE TRANSMISSION DELAYS SHIFTING BETWEEN GEARS AND THE ENGINE REVS UNTIL IT FINALLY SHIFTS. . THIS HAS NOT REALLY BEEN A SAFETY ISSUE UNTIL TWO WEEKS AGO. IT STARTED "FLARING" OCCASIONALLY BETWEEN 1ST AND 2ND GEARS ALSO. THIS IS A CONCERN BECAUSE I'M NOT UP TO SPEED WHEN THIS HAPPENS BETWEEN 1ST AND 2ND. WITH TRAFFIC BEING HEAVY AT TIMES, I'M CONCERNED THAT SOMEONE COULD REAREND ME WHEN THIS HAPPENS. THE DEARER ALONG WITH THE FORD REPRESENTATIVE HAVEN'T BEEN ABLE TO RESOLVE THE PROBLEM BETWEEN 2ND AND 3RD GEARS SO I DOUBT THEY WILL RESOLVE THIS PROBLEM EITHER. I'M FURTHER CONCERNED THAT IT COULD START HAPPENING WITH 1ST GEAR AND I COULD START TO ENTER A HIGHWAY AND THE CAR WOULD NOT ACCELERATE WHEN INTENDED AND THEN SUDDENLY ACCELERATE WHEN IT WASN'T SAFE TO DO SO.
Power train, Electronic stability control (ESC), Fuel/propulsion system, Oct 31, 2016
LIKE MILLIONS OF OTHER FORD ESCAPE OWNERS, I HAVE A BIG PROBLEM WITH THE THROTTLE BODY ON MY 2010 FORD ESCAPE LIMITED V6. FIRST I COMPLETELY LOST ALL PROPULSION/ACCELERATION WHILE DRIVING AT APPROX. 35MPH. COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE. SEVERAL WEEKS LATER, AT 75MPH FULL LOSS OF PROPULSION ON A MAJOR HIGHWAY, COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE, UNTIL ABOUT 5MILES DOWN THE ROAD WHEN IT HAPPENED AGAIN. THEN ABOUT ANOTHER 3WKS LATER, IT HAPPENED AGAIN ON A BACKROAD IN NC AT ABOUT 60MPH. THIS TRIP IT HAPPENED SEVERAL TIMES AND FINALLY ONCE I GOT PARKED AND TURNED THE ENGINE OFF AND BACK ON (JUST TO CHECK), THE CHECK ENGINE LIGHT CAME ON. WHEN I LEFT MY LOCATION, PRAYING I'D MAKE IT HOME, NO ENGINE LIGHT, BUT NOW THE WRENCH LIGHT CAME ON. STOPPED FOR GAS (I HAD TOO, I WAS TRAVELING THROUGH THE COUNTRY) AND WHEN I RESTARTED THE VEHICLE, NO ENGINE LIGHT OR WRENCH LIGHT INDICATOR. THIS PROBLEM HAS HAPPENED AGAIN ON TWO MORE OCCASIONS YET NEITHER PROBLEM INDICATOR LIGHT HAS ILLUMINATED. I'VE HAD THE TRUCK "COMPUTER SCANNED" WITH NO ERROR/PROBLEM CODES SHOWING UP. I'VE CALLED 2 DIFFERENT DEALERSHIPS, WHO TOLD ME "FLAT OUT" ...NO PROBLEM LIGHTS/CODE...NO FIX UNDER THE "CUSTOMER SERVICE EXTENDED WARRANTY. YOU'LL HAVE TO PAY OUT OF POCKET. MILLIONS OF THESE VEHICLES HAVE BEEN GIVEN THE SO CALLED "CUSTOMER SERVICE EXTENDED WARRANTY" YET THE STIPULATIONS IT MAKES IT VIRTUALLY IMPOSSIBLE TO OBTAIN THE NECESSARY REPAIRS OF A KNOWN DEFECTIVE PART/SYSTEM MALFUNCTION. IF BY CHANCE THE INDICATOR LIGHTS DO SHOW UP, THEY WON'T EVEN ACCEPT A PICTURE, SHOWING MILEAGE OR SOMETHING TO VERIFY IT'S THAT VEHICLE OR TAKE A DOCUMENT FROM ANOTHER RELIABLE SOURCE (I.E., ADVANCE AUTO, ETC.) WE NEED A RECALL! PLEASE HELP! *TR
Steering, Oct 28, 2016
STEERING WHEEL SHAKE VEHICLE IS PARKED RUNNING AT IDLE AND THE STEERING WHEEL SHAKES BACK AND FORTH WITH OUT TOUCHING IT. THIS SHAKE ALSO OCCURS WHILE DRIVING DOWN THE ROAD AT 55 MPH. *TR
Steering, Electrical system, Oct 26, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE AND BOLT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Oct 26, 2016
WRENCH LIGHT CAME ON LOSING POWER STALLING FUEL BODY
Steering, Oct 19, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED AND IT BECAME VERY DIFFICULT TO STEER OR TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,000. UPDATED 01/06/2017*CT CONSUMER STATED TO FIX THIS PROBLEM PERFORMED 11-05-14 BY THE SAME DEALER. PART FAILED 10-25-16 DEALER CHARGED $729 TO FIX SAID NO WARRANTY ON PLUS TOOK 4 DAYS TO FIX $120 CAR RENTAL. UPDATED 06/25/18*JB
Vehicle speed control, Fuel/propulsion system, Oct 19, 2016
THROTTLE BODY "SECRET" RECALL: FOR MORE THAN A YEAR MY GAS PEDAL WOULDN'T WORK WHEN ACCELERATING AFTER BEING STOPPED AT RANDOM TIMES, SOMETIMES GOING MONTHS BEFORE IT DID IT AGAIN, OTHER TIMES DOING IT MULTIPLE TIMES DURING A 2 MILE TRIP. IT NEVER SET OFF ANY CODES RELATING TO THE ISSUE. FOUR MECHANICS OVER A YEAR LOOKED AT THE VEHICLE INCLUDING THE DEALERSHIP AND FIXED MULTIPLE THINGS AND THE CAR CONTINUED TO DIE WHILE I WAS DRIVING IT, USUALLY IN HEAVY TRAFFIC. AFTER SPENDING $600+, FORD FINALLY DECIDED TO TRY A NEW PART (THROTTLE BODY), WHICH WAS FREE TO ME BECAUSE OF A RECALL THAT WAS NOT ADVERTISED. AFTER A WEEK, THIS SEEMS TO HAVE FIXED THE ISSUE. NOW I HAVE PAID $600+ FOR PARTS THAT WEREN'T CAUSING THE ISSUE AND SPENT A YEAR TRYING TO SOLVE THE ISSUE. *TR
Steering, Oct 14, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING SEIZED. THE DEALER STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Vehicle speed control, Oct 14, 2016
ON 8/24/2016 MY FORD ESCAPE LOST POWER, ACCELERATOR NOT WORKING, WHILE DRIVING 65 MPH ON FREEWAY. THE WRENCH LIGHT CAME ON. AFTER TURNING OFF AND ON ENGINE, IT WORKED FINE.IT HAPPENED TWICE WITHIN 10 MINUTES. FORD DEALER FIXED IT BY REPLACING ELECTRONIC THROTTLE BODY FOR ON 8/30/2016. ON 10/10/2016 IT HAPPENED TWICE AGAIN AND FORD DEALER DID NOTHING BECAUSE THEY COULDN'T FIND ANYTHING WRONG ON IT. NOW IT IS OK, NOT SURE IF IT WILL HAPPEN LATER.
Vehicle speed control, Engine, Oct 12, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Power train, Oct 10, 2016
TRANSMISSION - CENTER SUPPORT SNAP RING FAILURE AT 47,774 MILES ON VEHICLE. WHILE PARKED ATTEMPTING TO SHIFT FROM "PARK" TO "DRIVE" VERY LOUD CLUNKING SOUND UNDER VEHICLE AT SHIFTER/CENTER CONSOLE. VEHICLE WAS INSPECTED 8/2016 ALL FLUIDS TOPPED OFF AT DEALER. A FEW DAYS AGO HEARD LOUD CLUNKING SOUND - CHECKED TRANSMISSION FLUID "NONE" COMPLETELY EMPTY (NO LEAKING ON GROUND) FILLED TRANSMISSION FLUID - SAME SOUND - IMMEDIATELY TOOK TO DEALER. DEALER ADVISED CENTER SUPPORT SNAP RING FAILED - INSTRUCTED ME TO CALL FORD DIRECTLY REFERENCE "FORD SPECIAL SERVICE MESSAGE #22547" AS THIS IS A "KNOWN DEFECT WITH THIS VEHICLE". CALLED FORD DIRECTLY - CASE NUMBER WAS OPENED BUT NO OFFER TO ASSIST WITH TRANSMISSION REPLACEMENT. DEALER QUOTED $4,500 TO REPLACE TRANSMISSION $2,600 FOR REPAIR (REPAIR IS ONLY GUARANTEED FOR 2 YEARS) REPLACEMENT IS GUARANTEED FOR 3 YEARS. THANKS FOR NOTHING FORD!
Steering, Oct 6, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000. UPDATED 12/01/16*LJ
Steering, Oct 4, 2016
COMPLETE LOSS OF POWER STEERING 65 MILES PER HOUR I 94 DRY PAVEMENT
Structure, Oct 3, 2016
HATCH COMES UP WHEN DRIVING