2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Engine, May 10, 2013
WHILE DRIVING ON THE HIGHWAY, THE WRENCH LIGHT APPEARED AND THE CAR LOST ALL POWER AND WAS UNABLE TO MOVE. I COASTED TO THE SHOULDER. AFTER TURNING THE CAR OFF, IT WOULD THEN MOVE. THIS HAS HAPPENED MULTIPLE TIMES. THE DEALER COULD NOT LOCATED THE PROBLEM. IT OCCURRED AGAIN YESTERDAY AND IT IS AT THE DEALER AGAIN. THIS APPEARS TO BE RELATED TO A COMMON ISSUE WHICH IS BEING REPORTED AND SUPPOSEDLY DUE TO THE THROTTLE BODY BUT THE DEALER HAS NOT SAID THAT YET. *TR
Power train, Vehicle speed control, Engine, May 10, 2013
AFTER DRIVING THE VEHICLE FOR A COUPLE OF HOURS ON SATURDAY MORNING ON THE INTERSTATE I WAS DRIVING IN CITY TRAFFIC. I MADE A RIGHT TURN FROM A STOPPED POSITION. AS I ACCELERATED THE ENGINE BEGAN TO SPUTTER AND ACTED LIKE IT WAS NOT IN GEAR. THE DASHBOARD WRENCH LIGHT CAME ON AND I HAD NO RESPONSE FROM THE GAS PEDDLE AND THE IDLE WAS EXTREMELY ROUGH. I COASTED TO A STOP AND TURNED OFF THE VEHICLE. AFTER READING IN THE MANUAL ABOUT THE LIGHT (POWER TRAIN ISSUE) I CALLED AND HAD THE VEHICLE TOWED TO MY DEALER FOR SERVICE. AS IT WAS SATURDAY I HAD TO WAIT FOR SERVICE UNTIL MONDAY. MONDAY MORNING I RENTED A VEHICLE FROM THE DEALER. ON THURSDAY, 10/25/12, MY VEHICLE WAS READY FOR PICKUP. WHEN I SPOKE TO THE SERVICE ADVISER I WAS TOLD IT WAS THE THROTTLE BODY WAS STICKING FOR AN UNKNOWN REASON AND THEY REPLACED IT. I WAS INFORMED THAT THIS WAS NOT A POWER TRAIN ISSUE, BUT IT WAS AN EMISSIONS ISSUE. THEY ALSO SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. ACCORDING TO MY SERVICE TICKET THEY ALSO CHARGED ME AN ADDITIONAL $170 ON A MISCELLANEOUS ITEM. ON 11/12/12 THE WRENCH LIGHT CAME ON AGAIN WHEN I STARTED THE VEHICLE IN THE MORNING. I DROVE IT TO MY DEALER AND WAS TOLD IT WAS THE CANISTER PURGE VALVE THAT HAD A LEAK. THIS WAS ALSO NOT COVERED UNDER WARRANTY. *TR
Electrical system, Engine, Fuel/propulsion system, May 8, 2013
2010 FORD ESCAPE XLT CONTINUES TO HAVE INTERMITTENT OCCURRENCES OF "STALLING IN MOTION" WITH NO WARNING. WE HAVE BEEN LUCKY SO FAR THAT THE VEHICLE WILL COAST TO SHOULDER OR A PARKING LOT. IF WE DRIVE ON INTERSTATE WE ONLY TRAVEL IN THE RIGHT LANE IN CASE WE HAVE TO COAST OFF. VEHICLE THEN IDLES ROUGHLY AT ABOUT 800 RPM. VEHICLE HAS TO BE PUT IN PARK AND SHUT-OFF. THEN RESTART SO FAR MAKES VEHICLE GO AGAIN SOMETIMES. VEHICLE MAY HAVE TO BE RESTARTED MULTIPLE TIMES TO GET MOVING AGAIN. HOWEVER, THIS IS GETTING MORE COMMONPLACE AND WE WILL NOT ALLOW OUR YOUNG INEXPERIENCED DRIVERS TO OPERATE THE VEHICLE DUE TO THE EXTREME SAFETY RISKS ASSOCIATED WITH OPERATING THE VEHICLE. THIS IS PLACING A HUGE BURDEN ON OUR FAMILY AS WE CANNOT AFFORD TO HAVE THE VEHICLE REPAIRED AT FORD DEALER DUE TO THE HIGH EXPENSE INVOLVED. VEHICLE HAS CHECK ENGINE LIGHT WITH P2111 CODE ON SEVERAL OCCASIONS WHICH SPECIFICALLY ISOLATES THE THROTTLE BODY MALFUNCTION. THIS SITUATION NEEDS TO BE REMEDIED BY FORD BEFORE A DEATH OCCURS AS IT WILL OCCUR SOON ESPECIALLY ON INTERSTATES OR HIGHWAYS. *TR
Power train, May 8, 2013
WHILE SLOWING DOWN TO MAKE A TURN OR COME TO A STOP, VEHICLES TRANSMISSION JERKS VIOLENTLY. AFTER STARTING THE VEHICLE AND PUTTING IT IN GEAR, THE VEHICLE JERKS AND SLAMS INTO GEAR. WHILE ON THE HIGHWAY AND TRYING TO SPEED UP AFTER GOING THROUGH TOLLS, VEHICLES RPM'S JUMP WILDLY, STRAINS ENGINE BECAUSE VEHICLE WILL NOT GO INTO GEAR. CAUSING YOU TO HAVE TO SLOW DOWN AND NEARLY CAUSE AN ACCIDENT WITH VEHICLES BEHIND YOU. FORD TOLD ME (MAY 8, 2013) IT IS A LEAKING SEAL ON THE TRANSMISSION, BUT THE PART IS ON BACK-ORDER UNTIL THE MIDDLE OF JULY. *TR
Vehicle speed control, Fuel/propulsion system, May 8, 2013
WAS DRIVING AT SPEED OF 65 ON HWY ON 5/3/2013 WHEN VEHICLE LOST ALL POWER, WRENCH LIGHT ILLUMINATED AND VEHICLE CAME ALMOST TO COMPLETE STOP ALTHOUGH I HAD THE ACCELERATOR COMPLETELY DEPRESSED. COULD ONLY DRIVE ABOUT 1 MILE PER HOUR. PULLED TO SIDE OF ROAD AND TRIED TO DRIVE TO REPAIR SHOP BUT COULD NOT SAFELY DRIVE SO STOPPED AND CALLED ROAD SIDE ASSISTANCE. THEY SUGGESTED I CALL FORD MOTOR COMPANY AND WHEN I CONTACTED THEM THEY INSTRUCTED ME TO TURN OFF ENGINE AND RESTART WHICH I DID, WRENCH LIGHT WENT OUT AND WAS THEN ABLE TO PROCEED HOME. TOOK VEHICLE TO FORD MOTOR REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE AND THEY DID NOT TELL ME THERE HAVE BEEN ANY PROBLEMS WITH MAKE/MODEL. TALKED TO ANOTHER REPAIR SHOP AND LEARNED ACCORDING TO A TECHNICAL BULLETIN THERE HAVE BEEN PROBLEMS WITH THROTTLE BODY OF 2010 FORD ESCAPES MANUFACTURED FROM JUNE 2009 TO OCTOBER 2009. THIS PROBLEM PART WAS SUBSEQUENTLY FIXED ON MODELS MANUFACTURED AFTER THAT TIME. MINE WAS MANUFACTURED IN SEPTEMBER 2009. THIS NEEDS TO BE FIXED ON ALL VEHICLES IN THE IDENTIFIED MANUFACTURED DATES SINCE IT HAS OBVIOUSLY BEEN IDENTIFIED BY THE FORD COMPANY AND FORD REPAIR SHOPS SHOULD ADVISE OWNERS OF THE PROBLEM. I HAVE NO OTHER MEANS OF TRANSPORTATION AND LIVE IN THE MEMPHIS AREA WHERE THERE IS HEAVY INTERSTATE TRAFFIC I CAN NOT SAFELY DRIVE THIS CAR IN MULTIPLE LANE TRAFFIC SINCE IT MAY SUDDENLY LOSE POWER TO 1-2 MPH IN THE MIDDLE OF 70 MPH TRAFFIC. *TR
Power train, Engine, May 7, 2013
WHILE DRIVING ON A BUSY ROAD MY CAR LOST POWER AND WOULD NOT ACCELERATE. IT BEGAN SHAKING AND THE WRENCH SYMBOL CAME ON. I WAS ABLE TO DRIFT OVER TO THE CENTER LANE AND TURN MY CAR OFF. IT RESTARTED AND DROVE DECENT. I WENT TO A LOCAL MECHANIC WHO SAID CLEANING THE THROTTLE BODY MAY HELP. I PICKED IT UP TODAY AND IT STILL ISN'T SHIFTING PROPERLY. I WILL GO TO A FORD DEALERSHIP TOMORROW. I ALSO HAD THE SAME ISSUES WITH THROTTLE BODY/CAR STALLING IN AUGUST 2012. *TR
Vehicle speed control, Fuel/propulsion system, May 7, 2013
I WAS DRIVING TO WORK GOING ABOUT 40MPH WHEN MY ESCAPE LOST POWER TO THE THROTTLE. I HAD TO PULL OVER AND SHUT IT OFF. I WAITED A FEW MINUTES TO START IT AGAIN. IT STARTED AND DROVE WITH NO PROBLEM FOR A FEW MINUTES AND THEN THE SAME THING HAPPENED AGAIN. AFTER LOOKING FOR SIMILIAR PROBLEMS ONLINE I FOUND THAT IT IS THE THROTTLE BODY. *TR
Engine, May 6, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES AND OPERATED AS DESIGNED. THE FAILURE RECURRED SIX HOURS LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000. UPDATED 6/14/13 *CN UPDATED 07/19/2013*JS
Vehicle speed control, May 6, 2013
WHILE GOING ABOUT 65 TO 70 MPH ON AN INTERSTATE HIGHWAY, I SUDDENLY STARTED TO LOSE SPEED AND WAS UNABLE TO ACCELERATE USING GAS PEDAL. I PULLED OVER TO THE BERM AND STOPPED THE CAR, BUT LEFT ENGINE RUNNING. I THEN TRIED TO SLOWLY ACCELERATE ON THE BERM, BUT CAR STARTED "BUCKING". WE WERE ON A TRIP AND NOT PARTICULARLY CLOSE TO HOME, SO WE HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY "PULLED THE CODES" AND COULD FIND NOTHING WRONG. THEY THEN TEST DROVE IT AND SAID IT SEEMED OK. WE HAD NO PROBLEM AFTER THAT UNTIL 4/29/13. MY WIFE HAD THE SAME PROBLEM ON WAY TO WORK, PULLED OVER, AND TURNED THE CAR OFF. SHE THEN RESTARTED IT AND HAD NO PROBLEM. IT HAPPENED TO HER AGAIN YESTERDAY (5/5/13). FRANKLY, ALL 3 INCIDENTS PUT US IN A DANGEROUS PREDICAMENT AND WE WERE LUCKY NOT TO HAVE HAD A MORE SERIOUS INCIDENT. WE ARE NOW AFRAID TO DRIVE THE CAR. *TR
Engine, May 5, 2013
ENGINE LOST POWER AND WENT INTO LIMP HOME MODE. PULLED OFF HIGHWAY TURNED OFF ENGINE AND RESTARTED SEEMED NORMAL BUT REPEATED AFTER A FEW MOMENTS. NO TROUBLE CODE OR IDIOT LIGHT IS ON. *TR
Power train, Vehicle speed control, Engine, May 4, 2013
I WAS ACCELERATING UP THE ON-RAMP TO THE BAY BRIDGE FROM SAN FRANCISCO LATE THIS AFTERNOON. THE CAR WAS RESPONDING TO MY FOOT ON THE PEDAL AS THE ENGINE REVVED AND I GAINED SPEED, THEN SUDDENLY IT STOPPED RESPONDING AND SLOWED TO A CHUG WITH MY FOOT STILL ON THE PEDAL. THE WRENCH LIGHT ILLUMINATED AS I PRACTICALLY CAME TO A STOP WITH SPEEDING TRAFFIC SLAMMING ON BRAKES BEHIND ME. I PUT ON HAZARDS, STOPPED CAR, TURNED OFF ENGINE, RESTARTED CAR AND THE WRENCH LIGHT WAS OFF BUT THE ENGINE LIGHT REMAINED ON FOR THE ENTIRE TIME AFTERWARDS. WHEN I WOULD ACCELERATE IN DRIVE, IT WOULD LIMP AT ABOUT 4 MPH. I COULD NOT GO ANY FASTER. I WAS ABLE TO GET OVER TO THE SLOW LANE AND TRIED TO KEEP GOING. THE CALTRANS SERVICE PATROL TRUCK PULLED UP BEHIND ME AND ESCORTED ME OVER TO THE LEFT LANE WHERE I PROCEEDED SLOWLY TO THE NEXT EXIT. I EVENTUALLY WAS TOWED TO THE FORD DEALER (WHERE I BOUGHT THE CAR) AND HAD TO LEAVE IT OVER THE WEEKEND. THEY CHARGE A FEE FOR DIAGNOSIS, BUT CAN'T DO IT UNTIL MONDAY, SO I DON'T KNOW WHAT THEY'LL FIND. FROM WHAT I'VE READ, OTHER PEOPLE DESCRIBE VERY SIMILAR SYMPTOMS. THIS WAS AN EXTREMELY DANGEROUS SITUATION IN THE MIDDLE OF FRIDAY RUSH HOUR TRAFFIC. I WAS LUCKY NO ONE WAS HURT. SINCE WE BOUGHT THE CAR NEW, THE ACCELERATION SOUND HAS ALWAYS BEEN LOUD, AND SOMETIMES PASSING GEAR SOUNDS LIKE IT'S OVER-SHOOTING. AFTER I STOP ACCELERATING, IT STILL KEEPS REVVING. HOWEVER, THIS IS THE FIRST TIME IT HAS STALLED. *TR
Visibility, Visibility/wiper, May 3, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AS THE CONTACT CLOSED THE HATCHBACK WITHOUT EXCESSIVE FORCE. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER BOTH TIMES AND THE DEALER INFORMED THE CONTACT THAT THEY DID NOT PROVIDE ASSISTANCE FOR WINDOW REPAIRS. VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 08/22/13 *BF
Power train, Engine, May 3, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000. *TR
Electrical system, Engine, May 3, 2013
VEHICLE DROPPED TO IDLE DURING MILD ACCELERATION. PULLED THE CODES AND RECIEVED P2111 CODE FOR THROTTLE BODY. *TR
Power train, May 3, 2013
I HAVE TAKEN THIS 2010 FORD ESCAPE TO GENE MESSER FORD TO HAVE IT CHECKED AND THEY SAY THEY CANNOT FIND ANYTHING WRONG. I AM AGAIN TAKING IT FRIDAY MAY 3, 2013 FOR IT TO BE CHECKED AGAIN. I WILL BE DRIVING AT 60MPH AND IT JERKS THEN THE RPM WILL DROPPED AND THEN THE CAR WILL DIE LEAVING ME STALLED IN TRAFFIC. IT WILL TRY TO START BUT TAKES A BIT AND ABOUT A MINUTE IT WILL START UP AND CONTINUE ON. IT HAS HAPPENED TWICE THIS WEEK. THE ONLY LIGHT THAT COMES ON IS THE WRENCH. GENE MESSER SAYS THEY CANNOT DO ANYTHING WITHOUT A CODE. *TR
Power train, Vehicle speed control, May 2, 2013
DRIVING 70 MPH IN LEFT LANE OF 4 WAY INTERSTATE IN RUSH HOUR TRAFFIC, MY CAR SUDDENLY LOST ALL ACCELERATION AND I COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE STILL RAN, BUT CAR IDLED ROUGHLY AND LURCHED FORWARD. TURNED ENGINE OFF AND CALLED 911 AND AAA (WAS SITTING ON NARROW LEFT SHOULDER OF BUSY INTERSTATE AT RUSH HOUR). AFTER 10 MINUTES, CALLED 911 AGAIN AND THEY SAID HELP WAS STILL FAR AWAY SO I STARTED CAR AND WAS ABLE TO DRIVE THE CAR AS NORMAL SO MERGED INTO TRAFFIC FROM LEFT SHOULDER. BY GRACE OF GOD I WAS IN THE LEFT LANE WHEN POWER WAS LOST, NOT SURE I COULD HAVE MADE IT TO EITHER SHOULDER HAD IT HAPPENED WHILE I WAS IN ONE OF THE MIDDLE LANES. ALSO GLAD MY 17 MONTH OLD SON WASN'T WITH ME, AS I WAS ON WAY TO PICK HIM UP FROM DAYCARE. TODAY (MAY 2), I DROVE CAR TO DEALER AND WAS TOLD THAT THE PROBLEM IS A FAULTY THROTTLE BODY. AM HAVING IT REPLACED. WAS TOLD THERE IS NOT A RECALL FOR THIS PROBLEM. SCARY, THOUGHT I WAS GOING TO DIE. *TR
Vehicle speed control, May 1, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS TAKEN DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 40,000. *TR
Vehicle speed control, Apr 30, 2013
AS I WAS DRIVING ON THE INTERSTATE GOING APPROXIMATELY 70 MILES AN HOUR, I NOTICED MY VEHICLE SLOWING DOWN, AS I TRIED TO ACCELERATE THE GAS I WAS STILL SLOWING DOWN AND IT WAS NOT GOING ANY FASTER. I QUICKLY PUT MY FLASHERS ON AND PULLED TO THE SIDE OF THE HIGHWAY, AND NOTICED THE CAR SHAKING AND THE WRENCH LIGHT TURNED ON. I THEN TURNED OFF THE CAR AND CALLED FOR HELP. A FEW MINUTES LATER HELP ARRIVED AND THEY WERE ABLE TO TURN ON THE ESCAPE AND DRIVE IT INTO TOWN TO A CAR CENTER TO HAVE A DIAGNOSTIC TEST RAN. IT DID NOT PULL UP ANYTHING ON THE TEST. I AM TERRIFIED TO DRIVE IT NOW IN THE EVENT IT HAPPENS AGAIN. I AM LUCKY THERE WASN'T TOO MUCH TRAFFIC ON THE HIGHWAY THAT I COULD GET OVER QUICKLY AND OUT OF THE WAY. I HOPE WE ARE ABLE TO FIGURE OUT WHAT IS WRONG WITH IT AND GET THIS FIXED. *TR
Engine, Apr 30, 2013
THE ENGINE LOST POWER, BUT DID NOT STALL, WHEN ACCELERATING FROM A STOP LIGHT. THE CHECK ENGINE LIGHT AND A WRENCH SYMBOL LIGHT APPEARED ON THE DASH BOARD. I STOPPED THE ENGINE AND RESTARTED IT AND THE PROBLEM HAPPENED AGAIN JUST A FEW SECONDS LATER. I PULLED OVER AND STOPPED THE ENGINE AND WAITED A FEW MINUTES THEN RESTARTED IT ONCE MORE. I MANAGED TO DRIVE ANOTHER 2 MILES AND THE PROBLEM HAPPENED AGAIN. IT ONLY SEEMED TO HAPPEN IF I TRIED TO DRIVE FASTER THAN 30MPH OR TRIED TO ACCELERATE TOO QUICKLY. I TRIED TO ACCELERATE GINGERLY AND KEEP MY SPEED AT 25MPH AND I MANAGED TO GET THE VEHICLE TO THE MECHANIC ABOUT 13 MILES AWAY. THE PROBLEM HAPPENED ONCE MORE WHILE DRIVING TO THE MECHANIC. THE MECHANIC SAID THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. *TR
Vehicle speed control, Apr 30, 2013
DURING MY LUNCH HOUR, THE CAR JUST STOPPED RUNNING. I WAS NOT IN A PLACE WHERE IT WAS EASY TO PULL OVER TO THE SIDE. I TRIED PRESSING THE GAS PEDAL BUT IT WOULD JUST BARELY CREEP. I FINALLY TURNED IT OFF & RESTARTED AND IT WAS OK. NO WARNING LIGHTS CAME ON. THE SECOND OCCURRENCE WAS ON 4/26/13. I STARTED TO BACK OUT OF A PARKING PLACE AND THE THROTTLE/POWER TRAIN LIGHT CAME ON AND IT WOULD BARELY MOVE. I PULLED BACK INTO THE PARKING SPACE AND RESTARTED IT AND IT HAS BEEN OK SINCE. *TR
Vehicle speed control, Apr 29, 2013
FAX LETTER FROM CONSTITUENT REGARDING A POTENTIAL COMPELLING SAFETY ISSUE WITH HER FORD ESCAPE PURCHASED FROM HERB CHAMBERS FORD OF BRAINTREE, MA; SHE BELIEVES FOR " NO REASON" IT LOSES ACCELERATION AND CAUSES THE OPERATOR TO "GLIDE" TO FIND SAFETY. *SMD UPDATED 06/30/14
Electrical system, Engine, Apr 29, 2013
VEHICLE WILL STALL DURING IDLE, ACCELERATING FROM A STOPLIGHT, DECELERATING, AND/OR DRIVING AT HIGHWAY SPEEDS. THERE ARE NO WARNINGS BEFORE THIS HAPPENS, AND WHEN IT DOES HAPPEN, THE VEHICLE HAS TO COAST TO THE SHOULDER, TURNED OFF, AND THEN RESTARTED BEFORE CONTINUING. WEATHER HAS NO EFFECT AS IT HAS HAPPENED IN MINUS 5 DEGREES TO 80 DEGREES, RAIN, SNOW, HUMID, DRY, SUNNY... THIS HAS HAPPENED AT LEAST 20 TIMES IN THE PAST 3 MONTHS. *TR
Power train, Fuel/propulsion system, Apr 26, 2013
WAS JUST PULLING OUT OF A GAS STATION AND HEADING TO THE ON-RAMP TO THE HIGHWAY WHEN THE VEHICLE LOST POWER. OPEN WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE AND RESTART THE VEHICLE. FORTUNATELY THIS DID NOT OCCUR WHILE ON THE HIGHWAY. I WAS TRAVELING WITH MY 2 CHILDREN, BOTH UNDER THE AGE OF 2 1/2. I BROUGHT IT TO THE DEALERSHIP TODAY. THEY ADVISED ME OF THE DEFAULT IN THE POWERTHROTTLE. THEY DID NOT TELL ME THAT AN INVESTIGATION IS CURRENTLY UNDERWAY, WHICH I FEEL SHOULD BE THEIR RESPONSIBILITY. I AM BEING CHARGED $500 TO HAVE IT FIXED. THE DEALERSHIP HAS ADVISED ME THAT SHOULD THEIR BE A RECALL THEN I WOULD BE REIMBURSED THE COST. WE PURCHASED THE FORD ESCAPE BECAUSE WE THOUGHT IT WAS A GOOD PRODUCT, WE WILL GO BACK TO PURCHASING JAPANESE VEHICLES GOING FORWARDS. VERY DISAPPOINTED .... *TR
Engine, Apr 25, 2013
OUR VEHICLE HAS STALLED FOUR TIMES, WITH TWO HAPPENING IN THE LAST WEEK. IN ALL INSTANCES, THE FLASHING WRENCH COMES ON, AND THE CAR BEGINS TO STALL/SURGE UNTIL YOU PULL OVER AND TURN THE CAR OFF. THE PROBLEM SEEMS TO RESET AFTERWARD WITH NO FURTHER PROBLEMS. MY WIFE NARROWLY AVOIDED A WRECK WITH OUR TWO TODDLERS IN THE CAR TODAY. THIS PROBLEM IS EXTREMELY UNSAFE AND I AM FEARFUL FOR MY FAMILY'S SAFETY. *TR
Power train, Engine, Apr 24, 2013
WITHOUT WARNING, VEHICLE LOST ENGINE POWER AND ENTERED "LIMP MODE" WHILE DRIVING DOWN THE INTERSTATE AT BETWEEN 65-70 MPH. THE POWER TRAIN WARNING LAMP ILLUMINATED (WRENCH INDICATOR LIGHT) AS I PULLED OVER TO THE SIDE OF THE INTERSTATE. IN THIS "LIMP MODE" THE ENGINE CONTINUED TO IDLE, BUT THERE WAS INSUFFICIENT POWER TO PROPEL THE VEHICLE. I SWITCHED THE VEHICLE OFF AND THEN ON AGAIN WITH APPARENTLY NORMAL OPERATION AFTER THE RESTART. THE PROBLEM OCCURRED A SECOND TIME WITHIN 500 MILES OF THE FIRST OCCURRENCE. I SPOKE WITH SOMEONE AT A FORD DEALERSHIP AND THEY MENTIONED THE THROTTLE BODY AS THE LIKELY SOURCE. I HAD THEM REPLACE THE THROTTLE BODY AND I'VE NOT HAD THIS PROBLEM SINCE. I'VE DRIVEN OVER 10K MILES WITH THE REPLACEMENT THROTTLE BODY WITHOUT THIS ISSUE OCCURRING AGAIN. *TR