2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Engine, Fuel/propulsion system, Apr 24, 2013
CRUISING ON A FOUR LANE RURAL HIGHWAY, NOT USING CRUISE CONTROL. VEHICLE SUDDENLY LOST ACCELERATION AND POWER. ENGINE REMAINED RUNNING BUT STEPPING ON THE GAS WOULD NOT DO ANYTHING, THE CHECK ENGINE LIGHT LIT UP. TURNED HAZARDS ON, PULLED OVER TO THE SIDE (COASTING), APPLIED BRAKE, SHUT CAR OFF AND RESTARTED. CAR PROCEEDED FINE TO DESTINATION. SECOND INCIDENT OCCURRED APPROXIMATELY 6 HOURS LATER AFTER CAR HAD BEEN SITTING. PROCEDED ONTO ANOTHER FOUR LANE RURAL HIGHWAY CRUISING AT APPROXIMATELY 65 MPH AND THE VEHICLE DID THE SAME THING. CHECK ENGINE LIGHT CAME ON, I PULLED OVER, TURNED VEHICLE OFF, THEN RESTARTED AND PROCEDED TO MY DESTINATION. AS THIS WAS A SUNDAY, I TOOK THE VEHICLE INTO LOCAL FORD DEALER, WAS TOLD THERE WAS NO CODE TO READ, BUT BASED ON MY ACCOUNT OF THE SITUATION, THEY FELT IT WAS A FAULTY THROTTLE BODY. THEY COULD NOT CONFIRM UNTIL THE VEHICLE WOULD THROW THE CODE AGAIN. THEY DROVE VEHICLE FOR OVER 30 MILES AND THE VEHICLE DID NOT EXPERIENCE THE SAME ISSUE. WITH OUT CONFIRMATION OF THE PROBLEM, THEY COULD NOT DEFINITIVELY FIX THE VEHICLE. *TR
Power train, Apr 22, 2013
THE CAR JUST SHUT DOWN - THE CAR IN MOTION OR SUDDENLY SURGING FORWARD WHEN ACCELERATING FROM A STOP. *TR
Power train, Engine, Apr 22, 2013
NEED TO REPLACE THE THROTTLE BODY ON MY 2010 FORD ESCAPE. I WAS DRIVING AND MY VEHICLE SUDDENLY FAILED AND STOPPED WORKING. I HAD A FEW SECONDS TO PULL OVER TO THE SHOULD BEFORE THE CAR TURNED OFF. I WAS ABLE TO RESTART THE CAR AND GET TO MY DESTINATION, BUT AN ACCIDENT WOULD HAVE OCCURED HAD I BEEN MAKING A LEFT HAND TURN OR CROSSING LANES TRAFFIC. I TOOK MY CAR TO FORD AND WAS TOLD I HAD TO REPLACE THE THROTTLE BODY, WHICH WILL COST JUST UNDER $500. MY VEHICLE IS 800 MILES OUTSIDE OF WARRANTY. I CALLED FORD AND LODGED A COMPLAINT. I ALSO KNOW SEE ONLINE THIS IS A KNOWN ISSUE AND SHOULD BE PART OF A RECALL. *TR
Visibility/wiper, Apr 19, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER ONLY EXHIBITED TWO SPEEDS SETTINGS AND WOULD NOT COMPLETELY CLEAR THE WINDOW WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED AND NO REPAIRS WERE PERFORMED TO THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TR
Steering, Apr 19, 2013
THE STEERING WHEEL BECAME HARD TO OPERATE WHEN I STARTED IT UP AND BEGAN TO DRIVE. THIS NOW HAPPENS ON OCCASION WHEN THE VEHICLE IS STARTED. THERE IS NO WAY TO KNOW WHEN IT MAY GET WORSE AND FAIL DURING A TURN OR AT HIGH SPEED. I HAVE SEEN MANY COMPLAINTS OF THIS SAME PROBLEM FROM THIS SAME MAKE AND MODEL ONLINE. *TR
Power train, Apr 19, 2013
2 DIFFERENT TIMES WHILE DRIVING ON THE HIGHWAY WITH SPEED LIMIT OF 65 ON ONE HIGHWAY AND 70 ON ANOTHER HIGHWAY CAR STALLED, POWER STEERING WAS OUT AND GAS DIDN'T WORK, BOTH TIMES I WAS IN THE MIDDLE LANE AND IT WAS DIFFICULT TO GET CAR TO SIDE OF ROAD WITH ONCOMING TRAFFIC. IT HAPPENED A FEW MORE TIMES WHEN NOT ON THE HIGHWAY, I TOOK IT TO THE DEALERSHIP AND THEY WANTED TO CHARGE ME 180$ JUST TO FIND OUT WHAT WAS WRONG AND BECAUSE IT WAS BEYOND THE 36000 MILE WARRANTY THEY SAID NOTHING WOULD BE COVERED, SO I TOOK IT TO OUR MECHANIC AND IT WAS DISCOVERED THAT IS WAS THE THROTTLE BODY, HE REPLACED IT FOR 500$, IT HASN'T HAD THE PROBLEMS SINCE THE THROTTLE BODY WAS REPLACED. *TR
Engine, Fuel/propulsion system, Apr 18, 2013
I WAS COMING DOWN A ROAD TO A STOP LIGHT WHEN THE CAR SHOOK THEN JUST IDLED. WHEN I LIMPPED OVER TO THE SIDE OF THE ROAD TURNED OFF CAR AND WHEN I RESTARTED IT THE LITE WENT OUT AND IT WAS FINE. *TR
Power train, Engine, Apr 16, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALSO EXPERIENCED SUDDEN ACCELERATION. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE WRENCH WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 42,500. *TR
Power train, Apr 15, 2013
WHILE DRIVING ON THE HIGHWAY,I NOTICED THE RPM'S INCREASING BUT THE CAR WOULDN'T SHIFT INTO OVERDRIVE, INSTEAD IT DOWNSHIFTED WHILE TRAVELING AT FREEWAY SPEED. ON OTHER OCCASIONS, THE RPM REMAINED HIGH AND THE CAR WOULDN'T SHIFT AT ALL EVEN AFTER PUTTING IT IN NEUTRAL, WHILE TRAVELING AT HIGHWAY SPEED. AT OTHER TIMES, THE CAR WOULD JUMP INTO GEAR WHEN PUTTING IT INTO REVERSE OR DRIVE. *TR
Power train, Vehicle speed control, Apr 15, 2013
WHILE DRIVING ON THE HIGHWAY, THE WRENCH LIGHT CAME ON AND GAS PEDAL WENT SOFT , HAD NO POWER. PULLED OFF TO THE SIDE , TURNED THE CAR OFF FOR A FEW MINUTES. RESTARTED AND CONTINUED ON WITH NO PROBLEM. SAME THING HAPPENED AGAIN THE NEXT DAY. CAR IS AT OUR FORD DEALERSHIP NOW. *TR
Power train, Fuel/propulsion system, Apr 14, 2013
I WAS TURNING A CORNER, THE CAR LOST POWER, WHEN I PRESSED ON THE ACCELERATOR THERE WAS NO POWER. THE WRENCH AND ENGINE LIGHTS APPEARED. THEY HAD TO REPLACE THE THROTTLE BODY AND I WAS TOLD THAT IT ALSO NEEDED A BATTERY. HOWEVER, THE ENTIRE PROBLEMS WAS WITH THE THROTTLE BODY. SINCE PURCHASING THE VEHICLE I WOULD EVERY NOW AND THEN FEEL IT LOSING POWER. I THOUGHT IT MIGHT BE THE TRANSMISSION BUT WHEN I TOOK IT IN FOR THEM TO LOOK AT THEY SAID "NO WE DROVE IT AND NOTHING SEEM WRONG WITH IT." AT THAT POINT IT WOULD HAVE BEEN COVERED BY WARRANTY. I FEEL THAT THE SERVICE PEOPLE SHOULD HAVE GUEST IT WAS THE THROTTLE BODY SINCE SO MANY OF THESE VEHICLES ARE HAVING THE SAME PROBLEM. I AM NOW FEELING THAT THERE WAS SOME DECEPTION. THE VEHICLE IS A 2010, THIS VEHICLE IS TOO NEW FOR IT TO NEED SUCH A MAJOR REPAIR. THE WARRANTY ON THESE VEHICLES IS SUBSTANDARD. THE COST OF REPLACING THE THROTTLE BODY WAS $465.32 AND THE BATTERY THAT I PURCHASED AT AUTO ZONE WAS $132. I AM VERY UNHAPPY WITH THIS FORD PRODUCT AND WILL NOT PURCHASE ANOTHER FORD. WHILE THE SERVICE PEOPLE WERE PROFESSIONAL DID NOT OFFER INFORMATION ABOUT THIS HAPPENING FREQUENTLY. I BELIEVE THAT WE ALL NEED TO BE REIMBURSED! *TR
Vehicle speed control, Apr 14, 2013
I WAS DRIVING ALONG AT ABOUT 60 MPH ON A 4-LANE FREEWAY WHEN THE VEHICLE STARTED SLOWING DOWN FOR NO APPARENT REASON. EFFORTS TO APPLY MORE ACCELERATION FROM THE GAS PEDAL HAD NO EFFECT. I HAD TO CROSS THREE LANES OF TRAFFIC TO GET TO THE BERM AND ACTIVATED MY HAZARD LIGHTS IN THE PROCESS AND MY SON WHO WAS FOLLOWING ME IN ANOTHER VEHICLE HAD TO BRAKE TO AVOID HITTING ME. THE SUV NEVER COMPLETELY STOPPED BUT WAS TRAVELING AT ABOUT 2 MPH ON THE BERM. I STOPPED THE VEHICLE AND RESTARTED IT AND IT APPEARED TO START OKAY BUT AN OPEN-END WRENCH APPEARED AS A WARNING LIGHT (THROTTLE CONTROL/POWER TRAIN). AFTER GETTING BACK UP TO SPEED AND MERGING WITH TRAFFIC THE SUV DIED AGAIN IN ABOUT 1/4 MILE. I PULLED OVER TO THE BERM AND RESTARTED A SECOND TIME. THIS TIME A SERVICE ENGINE SOON LIGHT APPEARED BUT THE SUV APPEARED TO RUN NORMALLY. I CONTINUED HOME AND CALLED THE DEALERSHIP AND THEY SAID THEY COULD NOT HELP ME UNTIL THE SERVICE GROUP CAME IN ON MONDAY. I ASKED TO TALK TO A MANAGER BUT THEY SAID THEY WERE ALL BUSY AND THAT I'D HAVE TO WAIT UNTIL MONDAY. I LEFT VEHICLE IN MY GARAGE UNTIL MONDAY AND THEN WILL TRY TO TAKE TO HAVE IT SERVICED. *TR
Visibility, Structure, Apr 11, 2013
ON FEB 22, 2013 I EXPERIENCED A PROBLEM WITH MY 2010 FORD ESCAPE, WHILE CLOSING THE REAR LIFTGATE MY BACK WINDOW COMPLETELY SHATTERED - RESULTING IN MY HAVING TO REPLACE THE WINDOW WHICH COST ME $466.83. AFTER SOME RESEARCH ON THE INTERNET, I FOUND THE FORD KNOWS OF THIS PROBLEM AND IT HAS HAPPENED ON OTHER VEHICLES - MY PROBLEM OCCURRED WHILE THE VEHICLE WAS STATIONARY AND ALSO IN THE EARLY MORNING HOURS. I ALSO INCURRED MINOR CUTS AND LACERATIONS DUE TO CLEANING UP THE BROKEN GLASS. I BELIEVE SINCE FORD MOTOR CO. KNEW OF THIS PROBLEM AND FAILED TO NOTIFY OWNERS OF THIS, I SHOULD BE ENTITLED FOR REIMBURSEMENT OF THE COST FOR REPAIRING THE WINDOW, SINCE IT WAS A DEFECTED PRODUCT. *TR
Vehicle speed control, Fuel/propulsion system, Apr 11, 2013
DRIVING DOWN THE ROAD THE ESCAPE FELT LIKE IT STALLED ON THE ROAD WITH THE WRENCH WARNING LIGHT. PULLED OFF AND TRIED TO GIVE IT GAS BUT THE CAR WOULDN'T GO AND THE RPM'S WERE JUMPING. SHUT THE VEHICLE OFF AND CALLED MY HUSBAND AND HE SAID TO SHUT IT DOWN AND RESTART THE CAR AND SEE WHAT HAPPENS (HUSBAND HAD A FRIEND WITH ANOTHER ESCAPE DO THE SAME THING). I DID THAT AND IT WAS FINE. HAD A SHOP CHECK FOR CODES BUT THERE WERE NO CODES PRESENT. CALLED FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY/SENSOR AND THAT ITS NOT COVERED UNDER WARRANTY (YET THEY NEW WHAT THE PROBLEM WAS JUST BY ME EXPLAINING IT WHICH TELLS ME THAT ITS A KNOWN PROBLEM THAT THEY DON'T WANT TO FIX). THEN TODAY IT DID THE SAME THING. *TR
Electrical system, Engine, Fuel/propulsion system, Apr 10, 2013
WHILE DRIVING FROM CENTRAL FL TO ASHEVILLE, NC. MY 3.0 LITR ESCAPE BASICALLY LOST ALL POWER A TOTAL OF 6 DIFFERENT TIMES ON INTERSTATES 95 AND 26 BETWEEN SAVANNAH, GA AND COLUMBIA, SC. DRIVING ALONG AT POSTED HIGHWAY SPEED LIMIT, ENGINE WOULD UNEXPECTEDLY START LOSING POWER AND EVENTUALLY COME TO A STOP IN THE EMERGENCY LANE. THE TACHOMETER INDICATED THAT THE ENGINE WAS RUNNING AT ABOUT 1000 RPM, BUT IT WOULD NOT TAKE AND THOTTLE AND BARELY MOVE. SWITCHING THE ENGINE OFF AND RESTARTING, RESET SOMETHING AND ALLOWED ME TO CONTINUE DRIVING NORMALLY BUT ONLY FOR ABOUT 20 MILES BEFORE DOING THE EXACT SAME THING. THIS WAS A SATURDAY ABOUT NOON AND CALLING SEVERAL FORD DEALERS WAS USELESS AS MOST SAID THEY WERE GETTING READY TO CLOSE, OR COULD NOT LOOK AT IT UNTIL MONDAY. NOT WANTING TO RUIN OUR VACATION, WE TRIED TO CONTINUE WITH THE ABOVE SCENARIO REPEATING ITSELF AT LEAST 6 MORE TIMES, EACH TIME GETTING MORE AND MORE DANGEROUS, AS TRAFFIC WAS HEAVY AND EACH TIME THE ENGINE WOULD LOSE POWER INSTANTLY AND ALMOST CAUSED ACCIDENTS BEFORE WE COULD GET OFF THE ROAD INTO THE EMERGENCY LANE. FINALLY CALLED A FORD DEALER IN COLUMBIA, SC THAT WAS OPEN TILL 4PM. AND SAID THEY COULD CHECK IT OUT. MADE IT THERE AT 3:30 PM AND THEY DIAGNOSED THE TROUBLE AS A CODE P2111 THROTTLE BODY STUCK OPEN. THEY HAD THE PART IN STOCK AND $326 LATER WE WERE ON OUR WAY. VEHICLE ONLY HAD 41K MILES. INTERNET RESEARCH HAS REVEALED SEVERAL HUNDRED COMPLAINTS OF THE SAME EXACT TROUBLE HAPPENING TO THEM. THERE IS EVEN A YOUTUBE VIDEO SHOWING THIS DESCRIBED TROUBLE ACTUALLY TAKING PLACE, AFTER A FRUSTRATED DRIVER COULD NOT GET ANY FORD DEALER TO RECREATE THE TROUBLE AND TAKE CARE OF IT, HE VIDEOD IT ACUTALLY HAPPENING. MY CALLS TO FORD MOTOR CO CUSTOMER SERVICE, AND MY EMAILS WERE A WASTE OF TIME. FORD IS IGNORING A VERY DANGEROUS PROBLEM THAT WILL GET THEM MANY LAWSUITS I AM SURE. FORD NEEDS A RECALL NOW! *TR
Engine, Apr 8, 2013
PROBLEM WITH A 2010 FORD ESCAPE STALLING: THE FIRST TIME THIS HAPPENED I WAS JUST LEAVING HOUSE AND WAS ON A RESIDENTIAL STREET WHEN THE CAR STALLED, I WAS ABLE PUT THE CAR IN PARK AND RESTART IT AND PROCEEDED TO WORK BUT THEN APPROXIMATELY 3 WEEKS LATER WHEN I WAS DRIVING ON THE HIGHWAY THE CAR LOST POWER AND STALLED. I WAS ABLE TO PULLOVER, PUT THE CAR IN PARK AND RESTART AND DRIVE HOME. THIS HAPPENED AGAIN THE NEXT DAY; ALSO ON THE HIGHWAY WHERE THE CAR JUST STALLED AND AGAIN I WAS ABLE TO PULL OVER, RESTART THE CAR AND THEN I TOOK IT IN FOR SERVICE. I NEEDED HAVE THE THROTTLE BODY ASSEMBLY REPLACED. OF NOTE, EVEN THOUGH THE PICTURE OF THE WRENCH SHOWED UP ON THE DASH, THE MECHANIC SAID THAT THERE WERE NO DIAGNOSTIC CODES SHOWING UP WHEN HE HOOKED IT UP TO THE DIAGNOSTIC COMPUTER. IT ALSO DID NOT SHOW UP ON MY VEHICLE HEALTH REPORTS THAT I RAN. HE STATED THAT HE HAD TO CHECK WITH A FEW FORD SERVICE MANAGERS TO HELP HIM DIAGNOSE THE PROBLEM. I JUST WANTED TO MAKE YOU AWARE AS THIS IS A SERIOUS SAFETY ISSUE AND I SEE THROUGH SOME RESEARCH THAT IT IS A KNOWN PROBLEM. I JUST DON'T WANT SOMEONE INJURED. I HAVE ALSO LET FORD CUSTOMER SERVICE KNOW OF THE PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Apr 8, 2013
SPOUSE DROVE AWAY FROM HOUSE AND VEHICLE STALLED ON THE CITY STREET ABOUT 400 FEET FROM HOME. THIS WAS ON A SATURDAY, I ATTEMPTED TO DRIVE THE VEHICLE, CONTINUED TO STALL. I WAS ABLE TO GET IT INTO MY GARAGE AND THE VEHICLE WAS BROUGHT TO THE DEALERSHIP ON A FLAT BED TRUCK TO REPLACE THE THROTTLE BODY AND MOTOR ASSEMBLY AT MY EXPENSE. (NO CHARGE FOR TOWING). *TR
Vehicle speed control, Apr 6, 2013
THIS WAS EMAILED TO FORD CUSTOMER CARE IN APRIL 2012. I PURCHASED A USED 2010 FORD ESCAPE V6 FWD IN DECEMBER 2010. THE VEHICLE OPERATED WELL UNTIL NOVEMBER OR DECEMBER OF 2011 WHEN I WAS DRIVING ON THE HIGHWAY AND SUDDENLY THE BRAKE SYSTEM LIGHT CAME ON AND IMMEDIATELY THE VEHICLE?S ACCELERATION GAVE OUT. THE RPMS WENT DOWN TO AN IDLING LEVEL (900 RPMS) AND THE ACCELERATOR DID NOT RESPOND. I PULLED ON TO THE SHOULDER AND AS I WAS COMING TO A STOP THE VEHICLE BEGAN TO SHAKE UNTIL THE VEHICLE STOPPED. THE VEHICLE DID TURN BACK ON AND WAS OK TO DRIVE HOME. THE FOLLOWING DAY IT WAS STILL RUNNING OK AND NO SENSOR LIGHTS WERE ON UNTIL THE CHECK ENGINE LIGHT CAME ON. THE FOLLOWING DAY I BROUGHT THE VEHICLE INTO A FORD SERVICE CENTRE. I WAS TOLD THAT THE PURGE VALVE NEEDED TO BE REPLACED AND WOULD SOLVE THE PROBLEM. THIS WAS COMPLETED AND I WAS ASSURED THAT THE PROBLEM HAD BEEN FIXED. ROUGHLY, TWO MONTHS LATER THE SAME ISSUE HAPPENED WITH THE VEHICLE?S ACCELERATION STOPPING AND ENGINE GOING TO AN IDLE, BUT THIS TIME THE POWERTRAIN LIGHT CAME ON. THIS HAPPENED TWICE BEFORE I WAS ABLE TO BRING IN THE VEHICLE INTO THE FORD SERVICE CENTRE. THIS TIME I WAS TOLD THAT THE AXEL ROD FLUID WAS LOW AND A SEAL NEEDED TO BE REPLACED. AGAIN I WAS TOLD THIS FIXED THE PROBLEM AND WOULD NOT HAPPEN AGAIN. AFTER DRIVING AROUND 7500 KMS THE VEHICLE HAD THE SAME ISSUE (WITH POWERTRAIN LIGHT ON). AFTER MAKING AN APPOINTMENT, THE VEHICLE?S ACCELERATION GAVE OUT 3 TIMES WHEN DRIVING ON ONE TRIP AND THE CHECK ENGINE LIGHT CAME ON AGAIN. IT DROVE POORLY THE FOLLOWING DAY AND THE ACCELERATION GAVE OUT AGAIN. I HAD TO HAVE THE VEHICLE TOWED TO FORD FOR THE SERVICE APPOINTMENT. THE THROTTLE BODY WAS REPLACED BUT DUE TO THE CONTINUOUS ASSURANCE THAT THE PROBLEM HAD BEEN FIXED EACH TIME, I DID NOT HAVE FAITH THAT IT HAD AND BOUGHT A NEW VEHICLE AND TRADED IN THE ESCAPE. *TR
Visibility/wiper, Apr 4, 2013
LIFTGATE WINDOW GLASS SHATTERED WHEN THE HATCH WAS CLOSED WITH NORMAL FORCE. STUFF LOADED IN THE BACK WAS NO HIGHER THAN 12" OFF THE FLOOR AND NOWHERE NEAR WINDOW. VEHICLE WAS PARKED, FACING SOUTH, AND HAD BEEN THERE ABOUT 90 MINUTES. INCIDENT OCCURRED ABOUT 1:30 P.M. TEMPERATURE AROUND 35F. ENGINE HAD BEEN OFF SINCE SUV WAS PARKED. DEFROSTER WAS NOT ON. PERSON CLOSING HATCH WAS HIT BY SHOWER OF GLASS PARTICLES BUT SUFFERED NO INJURY. GOODS IN THE BACK OF THE SUV WERE COVERED WITH GLASS BUT NOT DAMAGED. LIFTGATE HAD NOT BEEN DAMAGED PREVIOUSLY AND VEHICLE HAD NEVER BEEN IN ANY ACCIDENTS. *TR
Service brakes, Apr 4, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, IT SEIZED TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS LOCATED AT THE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,676.
Electrical system, Engine, Fuel/propulsion system, Apr 3, 2013
THIS IS ABOUT THE 10TH TIME I HAVE EXPERIENCED THIS ISSUE. IN EVERY CASE THE CAR STOPS ACCELERATING AND THE CAR DROPS INTO IDLE WITH THE RPM'S RANGING FROM 900-1100. SHIFTING GEARS DOES NOT HAVE AN EFFECT AND YOU HAVE TO SHUT OFF THE CAR TO TURN IN BACK ON. THE AMBER WRENCH LIGHT COMES ON EVERY TIME AND THE FEW TIMES THAT IT HAPPENED CONSECUTIVELY IN ONE TRIP THE CHECK ENGINE LIGHT CAME ON. ON MY FIRST VISIT TO A DEALERSHIP THEY REPLACED THE ACCELERATOR PEDAL. THE SECOND TIME THEY NOTICED MY TRANSMISSION WAS EATING ITS FLUID SO THE FILLED UP THE FLUID. THE THIRD TIME THE DEALERSHIP REPLACED MY TRANSMISSION AND THE MOST RECENT THEY REPLACED THE THROTTLE BODY. THIS SEEMS TO COINCIDE WITH THE OPEN INVESTIGATION PE13003. I HAVE HAD THE CAR MALFUNCTION OCCUR WHEN ACCELERATING THROUGH 65 TRYING TO GET ONTO A HIGHWAY. HAD IT HAPPEN TWICE AT 15 MPH IN A PARKING LOT. HAD IT AT 45 MPH IN THE MIDDLE OF AN INTERSECTION AND MULTIPLE TIMES ON BACK ROADS AT 35 MPH. FORTUNATELY FOR ME I WAS ALWAYS ABLE TO FLIP MY HAZARDS ON QUICKLY AND THE OTHER VEHICLES WERE ABLE TO GET AROUND ME WHILE I STOPPED ON THE ROAD, BUT THIS SITUATION IS HIGHLY UNSAFE ESPECIALLY AT HIGHER SPEEDS ON HIGHWAY WHEN YOU HAVE TO PULL OVER AND STOP THE CAR TO FIX THE SITUATION. BASED ON MULTIPLE ONLINE FORUMS IT SEEMS TO BE MAINLY THE THROTTLE BODY THAT IS MALFUNCTIONING, BUT IT SEEMS TO ALSO DEGRADE THE ENGINE OVER TIME AND CAN END UP COSTING YOU AS AN OWNER OVER TIME DUE TO THE DEALERS INABILITY TO ALWAYS PIN POINT THE ISSUE. *TR
Other or unspecified, Apr 3, 2013
WE UNLOADED THE VEHICLE AND WHEN MY DAUGHTER THEN SHUT THE HATCH (NOT JUST THE GLASS) AND IT EXPLODED EVERYWHERE. NOBODY WAS INJURED BUT IT COULD HAVE BEEN VERY BAD WITH ALL THREE OF MY GIRLS STANDING THERE. THE ONLY INFORMATION I RECEIVED FROM THE FORD DEALERSHIP AS WELL AS THE FORD CORPORATION IS THAT THERE WERE NO RECALLS ON MY VEHICLE. I JUST BOUGHT THIS VEHICLE SO THAT I COULD HAVE SOMETHING SAFE TO TRANSPORT MY GIRLS IN AND NOW THAT I'VE HAD IT FIXED I'M AFRAID TO EVEN OPEN IT AGAIN. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 28, 2013
THIS IS THE SECOND TIME NOW THIS HAS HAPPENED. I REPORTED THE FIRST TIME TO YOU GUYS ABOUT A YEAR AGO. I'LL HAVE TO LOOK AT MY PAPERWORK I CAN'T KEEP TRACK OF THE PROBLEMS WITH THIS VEHICLE. YESTERDAY MORNING I WAS DRIVING TO THE DMV HERE IN TOWN. JUST AS I WAS COMING AROUND THE CORNER A BLOCK FROM THE DMV THE ESCAPE STARTED STALLING/"HEAVING." I LET UP ON THE GAS AND THE ESCAPE CONTINUED TO HEAVE FOR A COUPLE OF SECONDS THEN THE ENGINE FELT LIKE IT WAS CLOSE TO NORMAL AGAIN. I PULLED INTO THE DMV PARKING LOT AND AS I BRAKED TO PARK IN A SPACE THE ESCAPE STARTED STALLING/HEAVING AGAIN AND THE VEHICLE SHUT OFF. I SAT THERE FOR HALF A MI UTE AND DECIDED I WOULD TRY TO DRIVE THE SHORT DISTANCE TO THE FORD DEALERSHIP. I TURNED THE ENGINE ON AND THE VEHICLE IMMEDIATELY STARTED TO STALL/HEAVE AGAIN. I PUT THE VEHICLE IN REVERSE AND AS I BACKED OUT OF THE SPACE I COULD FEEL THE ENGINE BECOME SOMEWHAT NORMAL AGAIN. DROVE STRAIGHT TO THE FORD DEALERSHIP. *TR
Power train, Fuel/propulsion system, Mar 23, 2013
DRIVING IN THE HIGHWAY THE VEHICLE STOP THROTTLE AND SHOW THE WRENCH INDICATOR LIGHT. FIRST EXPERIENCE WAS MY WIFE THAT IS NOW PREGNANT. WE STOP USING THE CAR UNTIL I COULD BRING IT TO THE DEALER, AND IT ALSO BROKE DOWN WHILE COMING HERE. FORD SAYS IT IS THE ELECTRONIC THROTTLE DEVICE AND THAT I HAVE TO PAY FOR IT $470+TAX. THIS WAS PURCHASED HERE AS A CERTIFIED FORD AND FORD DOES NOT COVER IT EVEN IF IT IS A LIFE THREATENING ISSUE. THIS IS A VERY DANGEROUS DEFECT, ESPECIALLY IN THE HIGHWAY OR IF PASSING ANOTHER CAR IN A TWO LANE ROAD. FORD SHOULD RECALL ALL CARS WITH THIS ELECTRONIC DEVICE ASAP AND PAY ME FOR THIS EXPENSE. I HAVE TO PAY FOR IT NOW BECAUSE THE CAR EVEN THOUGH IT STARTS IT WILL BREAK DOWN IN THE MIDDLE OF THE ROAD FOR NO REASON. AGAIN THIS IS A VERY DANGEROUS DEFECT AND SEVERAL COMPLAINTS SEEMS TO INDICATE THE SAME. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 22, 2013
I HAD APPROXIMATELY FOUR OCCURRENCES OF LOSING ALL THROTTLE RESPONSE, BASICALLY A COMPLETE LOSS OF POWER WHILE DRIVING ON THE LOS ANGELES FREEWAY SYSTEM. ENGINE RPM DROPS TO 1,000 AND PROVIDES IDLE POWER ONLY. A VERY DANGEROUS SITUATION WHILE ON A 4 LANE CONGESTED HIGHWAY TRAVELING AT SPEEDS UPTO 65 MPH. *TR