2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Engine, Mar 22, 2013
ON MARCH 16, 2013 I WAS DRIVING MY VEHICLE WHEN I LOST POWER IN THE MIDDLE OF THE ROAD. I PUSHED THE GAS PETAL BUT VEHICLE WOULD NOT ACCELERATE. THE WRENCH LIGHT ILLUMINATED ON MY DASHBOARD. THE VEHICLE WAS JERKING. I WAS ABLE TO PULL OFF THE ROAD. EXAMINED UNDER HOOD AND EVERYTHING APPEARED OK. VEHICLE STARTED OK AND SOUNDED OK SO I CONTINUED TO DRIVE. APPROXIMATELY 30 MINUTES LATER, THE SAME THING HAPPENED. VEHICLE WAS JERKING WORSE AND LOST POWER. I PULLED OFF ROAD AND SHUT THE TRUCK OFF. RESTARTED OKAY AND DECIDED TO DRIVE BACK HOME. I WAS FORTUNATE THAT THERE WAS NOT A LOT OF TRAFFIC AND IT WAS EARLY IN THE MORNING. OTHERWISE I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED WHEN MY TRUCK STALLED. I HAD MY 83 AND 81 YEAR OLD PARENTS WITH ME. I TOOK MY VEHICLE TO THE FORD DEALERSHIP IN MY HOME TOWN AND PROBLEM WAS DIAGNOSED AS THROTTLE BODY FAULTY. REPAIRS WERE MADE, I PAID FOR THEM, AND LEFT DEALERSHIP. LOSING POWER AND VEHICLE DYING ON THE ROAD CERTAINLY SEEMS TO BE A SAFETY HAZARD. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Mar 21, 2013
VEHICLE'S THROTTLE STOPPED WORKING IN TRAFFIC TRAVELING AT 35 MPH AND HAD TO COAST VEHICLE TO SIDE OF ROAD WHERE ENGINE WAS IDLING ROUGHLY BUT NO RESPONSE TO PRESSING ACCELERATOR PEDAL. VEHICLE NEEDED TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET THROTTLE WORKING AGAIN. VEHICLE EXHIBITED THIS PROBLEM MANY TIMES OVER LAST 30 DAYS (EVEN AT 65 MPH WE LOST THROTTLE ON INTERSTATE AND HAD TO COAST OFF IN TRAFFIC). WE HAVE BEEN FORTUNATE IN AVOIDING AN ACCIDENT. TOOK VEHICLE TO SERVICE STATION WHICH READ COMPUTER READING AND SAID "THROTTLE BODY ACTUATOR" NEEDED TO BE REPLACED AND THAT I SHOULD GO TO LOCAL FORD DEALER ASAP AS THERE SHOULD BE A RECALL FOR A 2 YEAR OLD VEHICLE WITH THIS DANGEROUS CONDITION. FORD DEALER INFORMED ME THAT THERE WAS NO RECALL AND THAT ITS JUST SOMETHING THAT HAPPENS AND THAT IT WOULD BE $399 TO FIX. THIS IS A HUGE SAFETY ISSUE AND I WILL NOT LET MY FAMILY DRIVE THE VEHICLE UNTIL FORD FIXES THIS ISSUE AT FORD'S EXPENSE. I RESEARCHED ONLINE AND THIS PROBLEM SEEMS TO BE HAPPENING A LOT TO MANY OWNERS. THIS NEEDS AN IMMEDIATE MANDATE BY NHTSA TO FORD TO ISSUE A RECALL FOR THIS LIFE THREATENING DEFECT. *TR
Electrical system, Engine, Fuel/propulsion system, Mar 21, 2013
2010 FORD ESCAPE XLT (V6) IS HAVING REPEATED INCIDENTS (AT RANDOM INTERVALS) OF THROTTLE FAILURES. VEHICLE SUDDENLY HAS NO "GAS PEDAL", IDLES ROUGHLY (800 TO 1000 RPM) AND HAS TO BE COASTED TO SIDE OF ROAD. ONLY WAY TO RESET IS TO PUT VEHICLE IN PARK AND TURN OFF (DANGEROUS ON INTERSTATES OR IF IN LEFT LANE AND NO PLACE TO PULL OFF), RESTART AND MOST CASES THE PROBLEM IS ELIMINATED FOR HOURS, DAYS OR MORE. SOMETIMES IT CAN OCCUR MANY TIMES WITHIN A SHORT DRIVE PERIOD AND THEN GO AWAY FOR HOURS OF ISSUE-FREE DRIVING. ENGINE SERVICE LIGHT (WRENCH) CAME ON ONE DAY AFTER SOME EXTREMELY ROUGH IDLING CAUSED BY ISSUE (ENGINE BUCKED A BIT) AND SERVICE STATION READ COMPUTER ANALYSIS AS "THROTTLE ACTUATOR CONTROL SYSTEM" WAS STUCK OPEN AND CLOSED. THEY TOLD ME THAT IT WAS PROBABLY DEFECTIVE AND DANGEROUS AND THAT I SHOULD PROCEED TO MY FORD DEALER ASAP. I TOOK VEHICLE TO FORD DEALER (3/20/13) AND THEY ACKNOWLEDGED THE THROTTLE BODY SHOULD BE REPLACED, BUT SAID NO RECALL HAD BEEN ISSUED SO I WOULD HAVE TO PAY FOR REPAIR. I COULD NOT BELIEVE THIS FOR A 2 YEAR OLD CAR. THIS IS A HUGE SAFETY ISSUE AND I WOULD EXPECT A MANUFACTURER TO FIX THIS PROBLEM IMMEDIATELY AND SHOCKED AT THEIR NONCHALANCE REGARDING THIS PROBLEM. I WENT HOME AND GOOGLED THE ISSUE AND I SEE MANY ARTICLES AND AGENCIES LOOKING INTO THIS PROBLEM SO APPARENTLY I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM NOT ALLOWING THE MY FAMILY MEMBERS TO DRIVE THE VEHICLE DUE TO THIS SAFETY ISSUE UNTIL IT IS REPAIRED BY FORD AT THEIR EXPENSE. THIS COULD BE A MAJOR LAWSUIT (INJURY OR EVEN FATALITIES) DUE TO THE SAFETY OF HAVING TO "LIMP OFF" A BUSY ROADWAY WITH NO WARNING AND BECOMING A TARGET. *TR
Engine, Mar 21, 2013
2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SUDDEN UNEXPECTED LOSS OF ACCELERATION IN VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WOULD COMPLETELY STOP OR SLOW TO A MINISCULE SPEED. *JB
Power train, Fuel/propulsion system, Mar 21, 2013
ON THE MORNING OF FEBRUARY 25TH, I WAS PULLING OUT OF MY GARAGE WHEN MY CAR JUST STOPPED ACCELERATING AND THE "WRENCH" LIGHT CAME ON. IT WAS BARELY IDLING, SO I TURNED OFF THE CAR AND RESTARTED IT. IT STARTED NORMALLY, SO I WENT ON TO WORK. THAT EVENING, I WAS DRIVING ON THE INTERSTATE IN THE PASSING LANE GOING APPROXIMATELY 75 MPH WHEN THE CAR SORT OF LURCHED AND THEN THE "WRENCH" LIGHT CAME ON AND THE CAR INSTANTLY STARTED TO SLOW DOWN. I COULD NOT ACCELERATE AT ALL. I HAD TO WAIT FOR TRAFFIC TO MOVE IN THE RIGHT LANE, WHICH WAS HORRIBLY DANGEROUS, AND THEN PULL OFF THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN RESTARTED IT. IT TOOK A SECOND, BUT THE CAR RESTARTED AND THE WRENCH LIGHT WAS OFF, SO I GOT BACK ON THE INTERSTATE AGAIN. THAT EVENING I STARTED LOOKING ON THE INTERNET TO SEE IF ANYONE ELSE HAD EXPERIENCED THIS SAME PROBLEM, AND THAT WAS WHEN I SAW THAT THERE WAS AN INVESTIGATION STARTED BY THE NHTSA IN REGARDS TO THAT VERY SAME PROBLEM OCCURRING IN SEVERAL FORD VEHICLES. THIS WAS EXTREMELY DANGEROUS BECAUSE WHEN IT HAPPENS, I HAVE NO CONTROL OVER THE SPEED ANYMORE AND I AM AT THE MERCY OF THE CARS ALL AROUND ME. I COULD HAVE EASILY CAUSED AN ACCIDENT THAT DAY. THEN, ABOUT A WEEK LATER IT HAPPENED AGAIN WHILE I WAS ON A BUSY CITY STREET GOING APPROXIMATELY 35 MPH. FINALLY, YESTERDAY MORNING, MARCH 20TH, IT HAPPENED ON THE INTERSTATE AGAIN. THE DEALER SAYS THERE ARE NO ERROR CODES, BUT THEY SAID THEY THINK ITS THE THROTTLE BODY AND THAT IT WILL COST ABOUT $300 DOLLARS TO FIX. THIS SHOULD BE A RECALL. THIS INVESTIGATION NEEDS TO BE CONCLUDED AND A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE IS KILLED. THIS IS EXTREMELY DANGEROUS SINCE IT HAPPENS AT FASTER SPEEDS, WHILE ON THE INTERSTATE. *TR
Visibility/wiper, Mar 21, 2013
MY WIFE WENT OUT TO HER 2010 FORD ESCAPE THIS MORNING. SHE RETRIEVED SOMETHING OUT OF THE BACK OF THE TRUCK, CLOSED THE REAR LIFT GATE AND THE REAR WINDOW SHATTERED INSTANTANEOUSLY, SHOWERING HER WITH GLASS. SHE WAS FORTUNATELY WEARING GLASSES, SO NONE REACHED HER EYES. *TR
Power train, Vehicle speed control, Mar 20, 2013
2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO THROTTLE CONTROL MALFUNCTION AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY LOST ALL ACCELERATION WHILE TRAVELING ON THE HIGHWAY IN CRUISE CONTROL MODE. THE RPM WOULD NOT GO ABOVE 700 DESPITE, THE CONSUMER APPLYING THE ACCELERATOR PEDAL. THE LOCAL FORD SERVICE DEPARTMENT GAVE THE CONSUMER SOME TROUBLESHOOTING STEPS TO RESET THE VEHICLE. THE SERVICE ADVISOR EXPLAINED, THE COMPUTER HAD STOPPED FUNCTIONING., WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE CONSUMER WAS INFORMED TO ALLOW THE VEHICLE TO SIT IN THE OFF POSITION FOR A FEW MINUTES AND THE RE-START IT AGAIN. IT PROVIDED A TEMPORARY FIX, WHICH ALLOWED THE CONSUMER TO CONTINUE TO HER DESTINATION. THE AFTER THE CONSUMER RETRIEVED HER VEHICLE, THE LOW PRESSURE SENSOR HAD ACTIVATED. SHE TOOK THE VEHICLE TO HER LOCAL MECHANIC, WHO OBSERVED THE VEHICLE WAS LEAKING TRANSMISSION FLUID ON THE DRIVER SIDE BETWEEN THE AXLE AND TRANSMISSION. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AN INSPECTION REVEALED THE LEAK WAS COMING FROM A SEAL. WHEN THE CONSUMER PICKED THE VEHICLE UP, LATER THAT EVENING, THE LOW TIRE PRESSURE LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A TIRE DEALER, WHERE THEY FOUND A SCREW IN THE SIDEWALL OF THE DRIVER FRONT TIRE. THE CONSUMER WAS INFORMED, SHE WOULD NEED TO PURCHASE TWO NEW TIRES. *JB
Power train, Mar 18, 2013
DRIVING CAR ON HIGHWAY ON DAILY COMMUTE IN 5:00 PM TRAFFIC. MERGING INTO TRAFFIC, GAVE IT GAS AND CAR SLOWED TO NOTHING, WOULD NOT INCREASE IN SPEED, RPMS VERY HIGH , WRENCH LIGHT CAME ON HAD TO TURN CAR OFF AND BACK ON TO GET IT HOME. TOOK TO FORD DEALERSHIP AND THEY STATED IT WAS A BAD THROTTLE BODY, NOT COVERED BY WARRANTY. *TR
Fuel system, Gasoline, Engine, Mar 18, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALSO EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE EVAPORATIVE EMISSION CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,873 UPDATED 04/30/13*LJ THE CHARCOAL CANISTER WAS REPLACED. UPDATED 05/20/13
Power train, Engine, Fuel/propulsion system, Mar 15, 2013
FOR SEVERAL MONTHS, MY 2010 FORD ESCAPE WOULD STALL WHILE DRIVING DOWN THE ROAD. THERE WERE TIMES THAT I WAS GOING 45-55MPH AND MY VEHICLE WOULD STALL. I LOST POWER STEERING AS VEHICLE SHUT OFF. I HAD TO SLOW DOWN AND PULL OFF THE ROAD AND RE-START THE VEHICLE. THIS WAS VERY DANGEROUS AND SCARY. THIS HAPPENED PROBABLY 10-15 TIMES UNTIL I COULD NO LONGER GET THE VEHICLE STARTED. I HAD IT TOWED INTO A FORD DEALERSHIP AND HAD THEIR SERVICE DEPARTMENT ANALYZE THE PROBLEM. I FIRST TOOK IT BY AN ADVANCE AUTO TO CHECK THE SERVICE ENGINE LIGHT. THE CODE THAT CAME UP I BELIEVE WAS 9000. IT HAD SOMETHING TO DO WITH EMISSION, FUEL SYSTEM CONCERNS. THE SERVICE DEPARTMENT PUT A THROTTLE BODY AND MOTOR ASSEMBLY PART ON IT. I HAVEN'T HAD ANY PROBLEMS SINCE. THEY ALSO DID AN EEC TEST P2111 AND FOUND ETB TO BE AT FAULT AND REPLACED. I HAD TO PAY $356.52 INCLUDING LABOR FOR THIS. I FEEL FROM READING OTHER INFORMATION ON 2010 FORD ESCAPES THAT THERE HAS BEEN A LOT OF ISSUES WITH STALLING. I FEEL I SHOULD BE REIMBURSED FOR MY EXPENSES. *TR
Power train, Electrical system, Vehicle speed control, Mar 13, 2013
THE WRENCH ICON ILLUMINATED THE 4 TIMES THE ESCAPE FAILED TO RESPOND TO ACCELERATION. EACH TIME IT NEEDED TO BE TURNED OFF AND RESTARTED. 1ST FAILURE (1/24/13) WAS AT ABOUT 20MPH (OR LESS) WHILE MAKING A U-TURN. I WAS ABLE TO COAST OVER TO BUS LANE. 2ND FAILURE (2/4/13) WAS AT 50MPH AFTER TRAVELING 30 MILES IN HEAVY TRAFFIC. I DROVE DIRECTLY TO A TRANSMISSION SHOP AND WAS TOLD "WHAT AN EXTREME SAFETY ISSUE THIS COULD BE AND THAT THIS WAS AN EXPENSIVE TRANSMISSION TO REBUILD AND IT WOULD BE $2000 TO $2500." 3RD FAILURE (2/5/13) AND BY NOW I AM QUICK TO START EMERGENCY FLASHERS. I WAS UNABLE TO RESTART IN N. I WAS ABLE TO PULL INTO A TURN LANE AND HAD TO TURN ESCAPE OFF AND RESTART. I STARTED RESEARCHING ON INTERNET AND DETERMINED THAT THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY. 4TH FAILURE (2/11/13) SAME SENERIO. 2/14/13 I DROVE TO DON REID FORD, MAITLAND, FL. I SPOKE TO THE SERVICE MANAGER WHO AGREED WITH ME THAT THE PROBLEM WAS THE THROTTLE BODY. $300 FIX INCLUDED $99. LABOR WITH A 12 MONTH WARRANTY AT ANY FORD DEALER. THAT POINT SOLD ME SINCE THIS VEHICLE WAS LIKELY TO TRAVEL OUT OF TOWN, AND THAT IT COULD BE DONE WHILE I WAITED. I WAS NOT HAPPY TO CHECK MY PAPERWORK AFTER I GOT HOME AND FIND THAT INSTEAD OF STATING THE ISSUE IT SAID "CUSTOMER STATES REPLACE THROTTLE BODY PER CUSTOMER REQUEST" I CALLED THE SERVICE MANAGER AND EXPRESSED MY CONCERN THAT THIS VERY DANGEROUS SAFETY ISSUE WAS NOT DOCUMENTED ON MY PAPERWORK. I WAS TOLD THAT SINCE THE DEALER DID NOT DIAGNOSE THE PROBLEM, WHICH WOULD HAVE COST ANOTHER $99 THAT THIS WAS THE WAY IT HAD TO BE WRITTEN UP. I BELIEVE THAT THIS SUDDEN GAS PEDAL FAILURE COULD CAUSE AN ACCIDENT AND SHOULD BE A RECALL BEFORE A DEATH OCCURS. THIS 2010 WAS BUILT 12/09. WE BOUGHT THIS ESCAPE 10/3/12 WITH 73,600 MILES ON IT. WE HAVE TESTED IT OUT ON A 200 MILE TRIP AND A 1,000 MILE TRIP.NOW TRUST THE 2010 ESCAPE. *TR
Seats, Mar 12, 2013, crash
I WAS RECENTLY REAR ENDED ON THE DRIVER SIDE BY A MINIVAN TRAVELLING AT ATLEAST 40 MPH. THE FORCE OF THE COLLISION RESULTED IN MY SEAT BACK OF 2010 FORD ESCAPE TO AUTOMATICALLY RECLINE SEVERAL NOTCHES BACK. AFTER I STOPPED, I COULD NOT PULL THE SEAT BACK TO ITS ORIGINAL POSITION. *TR
Engine, Mar 11, 2013
THE VEHICLE EXPERIENCED THE EXACT CONDITION AS DESCRIBED IN NHTSA INVESTIGATION # PE13003. TRAVELING STEADILY AT 30 MPH, FELT A SUDDEN 'THUMP' FROM THE DRIVETRAIN. THE 'WRENCH' INDICATOR LIGHT CAME ON THE INDICATOR PANEL AND VEHICLE WENT INTO "LIMP HOME MODE' AND ENGINE CONTINUED TO RUN AT LOW RPM (@ 900). THE THROTTLE DID NOT RESPOND AND VEHICLE COULD NOT BE ACCELERATED. ELECTRICAL AND HYDRAULIC POWER WAS MAINTAINED, PULLED OVER TO SIDE OF ROAD AND STOPPED NORMALLY. ONCE IN PARK THE ENGINE BEGAN TO REV ERRATICALLY AT LOWER RPMS. TURNED OFF ENGINE, REMOVED KEY. I HAVE AN OBD SCANNER WHICH I USED TO CHECK FOR CODES - DELIVERED CODE "P2111". WE WERE ONLY A FEW BLOCKS FROM OUR HOME, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION AND SUCCESSFULLY DROVE HOME AND HAS CONTINUED NORMAL OPERATION TO PRESENT TIME (MARCH 11, 2013). *TR
Power train, Mar 5, 2013
THE CAR WOULD JERK WHEN YOU DROVE IT. IT WAS A HARD JERK SOMETIMES AND HARDLY NOTICEABLE AT TIMES. I NEVER OWNED AN SUV SO I THOUGHT MAYBE IT WAS NORMAL. ASKED DEALER THEY DROVE AND STATED IT WAS OK. KEPT JERKING AT TIMES WHEN YOU WERE DRIVING. ESPECIALLY WHEN SLOWING DOWN IN VEHICLE, WOULD JERK WHEN SHIFTING FROM GEAR TO GEAR (AUTOMATIC TRANSMISSION). ASKED WHITE FORD SERVICE AGAIN ABOUT HARD SHIFTING. IN OCTOBER AT 56,000 MILES ON VEHICLE THEY STATED THAT THEY COULD REPROGRAM COMPUTER AND SET IT. IT COST ME $105 FOR THEM TO DO THAT. DID NOT NOTICE MUCH DIFFERENCE, MAYBE A LITTLE BETTER. IN DECEMBER MY SON TOOK VEHICLE TO WHITE FORD BECAUSE I DID NOT FEEL LIKE THEY WERE LISTENING TO ME, THEY TOLD HIM NO TRANSMISSION TECHNICIAN. TAKE TO DIFFERENT FORD DEALER. TOOK TO NICK NICHOLAS FORD IN CRYSTAL RIVER, FL AND THEY STATED TRANS FLUID BURNT. $5,000 TO FIX. I TOOK VEHICLE TO TRI-COUNTY TRANSMISSION IN CHIEFLAND, FL. MGR. WORKED FOR FORD SERVICE 27 YEARS. THEY STATED TRANS FLUID BURNT, BLACK AND FINE METAL AND FICTION MAT, AND HAD TRANS TORN UP DUE TO DEFECTIVE PART. SOLENOID BORE WORN CAUSED CLUTCHES TO SLIP METAL ALL THRU TRANS AND CONVERTER. THIS IS A PROBLEM THAT SHOULD BE A RECALL. WHAT IF TRANSMISSION HAD FAILED ME??? *TR
Power train, Engine, Mar 4, 2013
DRIVING MY 2010 ESCAPE ON THE HIGHWAY THE ENGINE STALLED. THE SPEED I WAS GOING WAS ABOUT 60 MPH. WITH NO PRIOR WARNING THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON, THE RPM'S FLUCTUATED BETWEEN 0500 AND 2500 AND I COULD NOT ACCELERATE THE VEHICLE. THE DEALER SAID THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED AT MY EXPENSE AS IT WAS NOT UNDER WARRANTY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 4, 2013
DRIVING AT 35MPH, CHECK ENGINE LIGHT CAME ON AND SUV WENT INTO "LIMP HOME MODE", SLOWING TO ONLY 10MPH. AFTER RE-STARTING SUV 2-TIMES SAME ERROR APPEAR. TOOK SUV TO LOCAL FORD DEALER TOM HOLZER, AND THEY SAID IT WAS A FAILING THROTTLE BODY SENSOR. INQUIRED IF THERE WAS A KNOWN WARRANTY ISSUE AND DEALER CONFIRMED NO, BUT A SERVICE BULLETIN EXISTED AT CUSTOMER'S EXPENSE - WHICH WAS NOT AGREEABLE. TOM HOLZER SERVICE MANAGER ADVISE TO CONTACT FORD DIRECTLY (WHICH WE DID) AND FORD SAID TO CONTACT SERVICE MANAGER (WHICH WE DID). AFTER NUMEROUS PHONE CALLS AND FORMAL COMPLAINTS WE RECEIVED NO SATISFACTORY RESOLUTION. FORD WAS BLAMING THE LOCAL DEALER, THE LOCAL DEALER BLAMING FORD, AND WE STILL HAD TO PAY $525 TO REPLACE DEFECTIVE THROTTLE BODY SENSOR. (IRONICALLY OUR GOOD FRIENDS HAVE A 2010 CHEVY EQUINOX WITH 80,000 MILES THAT HAD THE SAME PROBLEM AND THEIR LOCAL CHEVY DEALER REPLACED THEIR THROTTLE BODY SENSOR AND PROVIDED LOANER VEHICLE DURING SERVICE PROCEDURE, BOTH AT NO CHARGE). NEEDLESS TO SAY, WE WERE VERY DISAPPOINTED WITH THE LOCAL DEALER AND FORD'S HANDLING OF THIS KNOWN PROBLEM, AND THIS WILL BE OUR LAST FORD VEHICLE PURCHASE AFTER 30-YEARS OF DEDICATED FORD VEHICLE PURCHASES. *TR
Power train, Engine, Mar 1, 2013
I WAS DRIVING ON THE HIGHWAY AND MY ESCAPE LOST POWER OR ABILITY TO ACCELERATE FORWARD. THE OPEN WRENCH TOOL LITE UP ON THE DASH BOARD. MY ESCAPE SLOWED DOWN SIGNIFICANTLY. THE VEHICLE CONTINUED TO RUN AND WOULD DRIVE VERY SLOWLY BUT WHEN I WOULD PRESS ON THE GAS, IT WOULD NOT GO ANY FASTER. ONCE THE VEHICLE WAS TURNED OFF AND THEN BACK ON, IT APPEARED TO WORK JUST FINE. ABOUT A WEEK LATER, THE EXACT THING HAPPENED AGAIN WHEN TRAVELING AT APPROXIMATELY 50MPH. MY CAR IS NOW AT A FORD DEALERSHIP, BUT THEY SAY IT IS NOT HAPPENING WHEN THEY DRIVE IT AND UNLESS IT HAPPENS WITH THEM, THERE IS NOTHING THEY CAN DO ABOUT THE SITUATION. *TR
Vehicle speed control, Engine, Mar 1, 2013
DRIVING IN TRAFFIC SLOWED TO TURN LEFT ACROSS RAILROAD TRACKS AND CAR DIED. WHEN I TRIED TO ACCELERATE THE GAS PEDAL WENT TO FLOOR BUT CAR CRAWLED SLOWLY TO WHERE WE COULD PULL OFF ROAD. DISCONNECTED AND RECONNECTED BATTERY, CAR STARTED RAN 1 MILE STOPPED AGAIN. FRIEND CLEARED ELECTRONIC ERROR CODE WITH TESTER AND CAR HAS RUN OK UNTIL RECENTLY WHEN BACK GATE WILL NOT OPEN UNTIL ERROR CODE WAS CLEARED BY CAR DEALER. AFTER CAR SLOWING INCIDENT OCCURRED WE RETURNED CAR TO DEALER WHERE WE PURCHASED IT AND THEY SAID THEY NEVER HEARD OF THAT EVER HAPPENING AND THEY COULD FIND NOTHING WRONG WITH THE CAR. WE FEAR IT MAY HAPPEN AGAIN AND LEAD TO AN ACCIDENT. *TR
Power train, Feb 28, 2013
I WAS DRIVING ON THE INTERSTATE GOING APPROXIMATELY 73 MPH, WHEN THE CAR STARTED LOSING SPEED, THE WRENCH LIGHT CAME ON, AND I WASN'T ABLE TO ACCELERATE. I HAD TO MANEUVER THE CAR OFF TO THE SIDE OF THE ROAD, CUT IT OFF AND THEN RESTART. IT SEEMED TO BE FINE AT THAT POINT. HOWEVER, THAT SAME MORNING I HAD THE SAME PROBLEM, ONLY IT WAS IN MY DRIVEWAY. I TURNED THE CAR OFF AND RESTARTED IT AND IT SEEMED FINE. THIS IS TERRIBLY DANGEROUS SINCE IT HAPPENS ON THE INTERSTATE AND IF YOU ARE IN THE MIDDLE OF TRAFFIC AND ARE UNABLE TO KEEP UP THE SPEED, IT COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM WITH DIFFERENT FORD MODELS AND I BELIEVE THERE SHOULD BE A RECALL FOR SAFETY REASONS. *TR
Vehicle speed control, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THEN THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000. UPDATED 4/1/13 *CN AFTER THE VEHICLE JERKES, THE CONSUMER STATED HE SPEED WAS 3 MPH. THE INCIDENT ALSO OCCURRED WHILE DRIVNG 15-20 MPH.
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED A SENSOR. THE CONTACT WAS UNSURE OF WHICH SENSOR WAS REPLACED. THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000.
Vehicle speed control, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED THEN STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED THREE SEPARATE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 3/28/13 *CN
Vehicle speed control, Engine, Feb 26, 2013
DRIVING AT 45-50 MPH, CAR STALLED AND "WRENCH-SHAPED" WARNING LIGHT CAME ON. BY DESCRIPTIONS I'VE READ, CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD... NO ACCELERATION CAPABILITY, TIGHT STEERING, RPM BOUNCING BETWEEN 500-900. SHUT OFF ENGINE, RESTARTED, RAN FINE FOR NEXT 30 MINUTES OF DRIVE WITH SPEEDS RANGING FROM IDLE AND 10-60 MPH. FRIEND NOTIFIED ME OF THE BELOW OPEN INVESTIGATION THAT FITS WHAT HAPPENED. INVESTIGATION SUBJECT : ELECTRONIC THROTTLE BODY MALFUNCTION DATE INVESTIGATION OPENED: FEB 21, 2013 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: PE13003 COMPONENT(S): ENGINE. *TR
Power train, Engine, Feb 26, 2013
THE CAR ENGINE ACCELERATES ON ITS OWN, WHETHER OR NOT MY FOOT IS ON THE GAS PETAL. I THOUGHT IT WAS TRANSMISSION TROUBLE, BUT NOT SURE NOW AFTER READING ARTICLE IN BATON ROUGE ADVOCATE TODAY. BROUGHT CAR INTO DEALERSHIP AT LEAST 3 TIMES, THEY CANNOT FIND ANYTHING. THEY SAY BRING IT IN WHEN IT HAPPENS, BUT ONCE I WAS HEADED TO BATON ROUGE AND IT JUST STARTED RACING, ANOTHER TIME TO GENTLY, AND OTHER TIMES JUST HEADED HOME OR SHOPPING. IT HAS HAPPENED MINIMAL 25 TIMES. I WILL START LOGGING THE MILEAGE, SPEED, DATES, & TIMES AS OF TODAY...2/26/13. I REALIZE IT IS WHAT YOU ARE CALLING A POWER SURGE. I CANNOT WAIT TO GET RID OF THIS CAR. *TR
Electrical system, Vehicle speed control, Service brakes, Feb 26, 2013
UPON ENTERING THE FLOW OF TRAFFIC ON HIGHWAY MY 2010 FORD ESCAPE BEGAN TO ACCELERATE ON ITS OWN AND INCREASING SPEED, REALIZING WHAT WAS HAPPENING I ENGAGED THE BRAKE TO NO AVAIL, I WAS UNABLE TO STOP MY VEHICLE. I NAVIGATED TO THE SHOULDER AND WAS GAINING SPEED ON THE TRAFFIC AHEAD SO I LOOKED FOR AN EXIT INTO A PARKING LOT WITH NO ONE WALKING IN MY WAY AND TURNED INTO THE LOT LITERALLY ON TWO WHEELS DUE TO MY INCREASING SPEED. I SAW A WOODED AREA WITH A SNOW BANK AND THOUGHT I WOULD HEAD THAT WAY RATHER THAN THE ALTERNATIVE OF OTHER VEHICLES, BUILDING OR PEOPLE. AS I GOT CLOSER I THEN TURNED THE ENGINE OFF AND STOPPED BUT NOT AFTER STANDING ON MY BRAKES AND SMELLING BURNING FROM THEM. *TR