2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Fuel/propulsion system, Feb 26, 2013
ENGINE LOSES POWER (DOES NOT STALL OUT) STAYS RUNNING BUT UNABLE TO ACCELERATE. WRENCH LIGHT COMES ON. IF SHUT OFF AND RESTARTED IT WILL GO AGAIN. OCCURED 3 TIMES IN ONE DAY. OCCURS AT ANY LEVEL OF SPEED, WAS GOING 30 MPH ONCE, AND ON HIGHWAY THE OTHER 2 TIMES, ONCE EXCELERATING ON HIGHWAY TO MERGE, AND THE LAST TIME DRIVING NORMALLY. THROTTLE BODY AND MOTOR WERE REPLACED. *TR
Engine, Feb 26, 2013
WHEN ACCELERATING, THE CAR'S RPM JUMPS REALLY HIGH BUT THE CAR IS NOT MOVING ANY FASTER. ACTUALLY FEELS LIKE IT IS LOSING POWER. EXACT SAME TYPE OF FEELING AS INDICATED IN THE 2/25/13 REPORTS IN THE NEWS ON THE FORD INVESTIGATION. TOOK TO THE DEALERSHIP TWICE AND THEY COULD NOT RECREATE IT. *TR
Vehicle speed control, Feb 25, 2013
CAR WENT FROM 70 MPH TO IDLE ON THE HIGHWAY, WOULD NOT ACCELERATE. DEALER REPLACE FAULTY THROTTLE BODY, BUT WE CONTINUE TO HAVE SPORADIC ACCELERATION ISSUES. DEALER CANNOT FIND FAULTS IN THE CURRENT THROTTLE BODY. *TR
Power train, Feb 25, 2013
I HAVE TWO FORD ESCAPES AND BOTH HAVE THE SAME ISSUE, THE POWER TRAIN LIGHT COMES ON. THERE WAS A RECALL FOR SAME MODEL BUT WHEN I CALLED FORD THEY SAID IT WAS NOT MADE IN LOCATION WHERE THE RECALL HAPPENED. I HAVE TAKEN IT TO A FEW AUTO REPAIRS SHOW AND THEY HAVE TOLD ME THAT THIS A PROBLEM THEY SEE A LOT. I HAVE CALLED THE DEALERSHIP AND THEY SAY THEY CAN NOT DO ANYTHING. I AM FURIOUS THAT KNOW I HAVE TO PAY 6000 TO REPLACE THE TRANSMISSION FOR BOTH MY VEHICLES! *TR
Vehicle speed control, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING TO WORK, GOING APPROXIMATELY 40 MPH, MY CAR EXPERIENCED A SUDDEN LOSS OF POWER AND ACCELERATION. THE CAR DID NOT RESPOND WHEN I PRESSED THE GAS PEDAL, AND THE ENGINE WAS SPUTTERING AND THE CAR WOULD BARELY MOVE FORWARD. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A FORD DEALER, AND WAS INFORMED THAT THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY. I SOON FOUND OUT THAT MY THIRD PARTY WARRANTY DID NOT COVER THIS PART. THE DEALER STATED THAT THE WARRANTY DOESN'T COVER THE PART BECAUSE THEY KNOW IT IS GOING TO MALFUNCTION IN ALMOST EVERY FORD ESCAPE. SO I HAD TO PAY OVER $300 OUT OF POCKET TO GET A PART FIXED THAT THE DEALER KNEW WAS GOING TO BREAK! THIS IS RIDICULOUS! *TR
Vehicle speed control, Feb 20, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED INDEPENDENTLY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,336.
Power train, Fuel/propulsion system, Feb 13, 2013
I WAS DRIVING DOWN THE ROAD AT NIGHT, GOING 40 MPH ON A STREET WHEN SUDDENLY MY CAR DECELERATING WITHOUT WARNING AND CAME TO A STOP ON THE SIDE OF A BUSY STREET. THE ENGINE LIGHT CAME ON HOWEVER, I WAS NOT ABLE TO GET IT TO MOVE. I HAD THE TOW COMPANY COME GET ME AND DROPPED IT OFF AT THE FORD DEALERSHIP. IT APPEARS THAT THE THROTTLE BODY WENT OUT WHILE I WAS DRIVING. NORMALLY I WOULDN'T REPORT THIS, BUT IT SEEMS TO BE A COMMON DANGEROUS EVENT WITH THE FORD ESCAPE. *TR
Engine and engine cooling, Service brakes, Feb 11, 2013
IN HEAVY, SLOW TRAFFIC NORTHBOUND IN RIGHT LANE ON I-93 SOUTH EXPRESSWAY IN BOSTON FIRST SAW "CHECK BRAKING SYSTEMS" MESSAGE, THEN ENGINE QUIT AND I HAD NO BRAKES. WAS ABLE TO PULL OVER TO SHOULDER AND STOPPED CAR WITH THE EMERGENCY BRAKE. AAA TOWED US TO HOTEL, SENTRY FORD IN MEDFORD, MA TOOK CAR FROM THERE TO DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THAT THE BRAKE BOOSTER ASSEMBLY WAS NOT COVERED, SINCE CAR WAS ABOUT 4 MOS. PAST WARRANTY. TOTAL BILL $1617.33. (DOES NOT INCLUDE THE COST OF A 4 DAY RENTAL CAR.) IF I HAD NOT BEEN IN THE RIGHT LANE AND IN SLOW TRAFFIC, WHEN THE BRAKES FAILED, I WOULD HAVE BEEN IN VERY SERIOUS TROUBLE. *TR
Steering, Feb 6, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SHE WAS UNABLE TO MOVE THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 96,700. UPDATED 5/7/13 *CN
Power train, Electrical system, Vehicle speed control, Engine, Feb 6, 2013
I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED AND STARTED JERKING BEFORE SHUTTING DOWN ENTIRELY. I WOULD PUSH ON THE GAS AND MY CAR WOULD NOT DRIVE FORWARD, AS IF IT LOST ITS POWER. THE FORD DEALERSHIP HAD TO REPLACE THE THROTTLE BODY, AFTER I OWNED THE CAR FOR LESS THAN A YEAR. *TR
Visibility, Feb 5, 2013
VEHICLE WAS PARKED IN A LOT OF A GROCERY STORE, OPENED HATCH AND PUT GROCERY IN BACK OF HATCH. WHEN I CLOSED HATCH DOOR THE WINDOW EXPLODED SENDING GLASS INSIDE THE BACK AND ON THE GROUND. TEMPERATURE WAS BELOW FREEZING AND THERE NOTHING THAT HIT THE GLASS TO CAUSE IT TO SHATTER. DID NOT CLOSE HATCH DOOR WITH ANY EXCESSIVE FORCE. *TR
Fuel system, Gasoline, Engine, Feb 5, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND A SMOKE TEST WAS PERFORMED. THE DEALER LOCATED A LEAK IN THE SYSTEM WITH THE POTENTIAL FOR FUEL LEAKAGE AS WELL. THE VALVE SOLENOID, VALVE ASSEMBLY PIPE AND THE FUEL FILLER PIPE WERE ALL RECOMMENDED FOR REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT A COST OF $ 931.64. THE FAILURE AND CURRENT MILEAGE WAS 70,480. UPDATED 03/01/13*LJ THE COMPONENT FAILURES BASED ON WHAT THE DEALER PROVIDED, WHICH WAS A SMOKE TEST, CONFIRMED THE FUEL SYSTEM WAS LEAKING FUEL VAPORS INTO THE ATMOSPHERE AND ANY PLACES THAT FUEL VAPORS COULD ESCAPE. UPDATED 03/07/13
Power train, Engine, Jan 31, 2013
THIS VEHICLE BELONGS TO MY DAUGHTER AND WHILE DRIVING TO GET LUNCH THE SAID VEHICLE SLOWED AND STARTED JERKING AND SHAKING. THE ENGINE DIDN'T DIE BUT THE ACCELERATOR WOULD NOT THROTTLE UP. SHE EVENTUALLY WAS ABLE TO RETURN BACK TO WORK AND LATER IN THE AFTERNOON HAD A DOCTOR'S APPOINTMENT AND SHE LEFT WORK FOR HER APPOINTMENT AND TRAVELED ABOUT A MILE BEFORE EXPERIENCING THE SAME SYMPTOMS AS PREVIOUSLY STATED. MY DAUGHTER PHONE ME FOR HELP AND I WENT TO HER LOCATION AND WE TRADED VEHICLES AND I TRIED TO DRIVE IT BUT IT WOULDN'T ACCELERATE AS BEFORE. THE ENGINE WOULD IDLE AND THE SPEEDOMETER INDICATED 3 MPH. I NOTIFIED FORD AND REQUESTED A WRECKER AND THEN WAS ABLE TO GET THE ESCAPE TO DRIVE ABOUT ANOTHER MILE BEFORE IT STALLED AGAIN. I WAITED FOR A WRECKER THAT NEVER CAME AND I FINALLY STARTED THE ENGINE AGAIN AND ENTERED THE INTERSTATE AND TRAVELED ABT SIX MILES AT 65 -70 MPH WHEN IT LOST POWER AGAIN. I IDLED AT 3 MPH FOR ABOUT A MILE TO THE FORD DEALERSHIP AND THEY WERE CLOSED. FINALLY I IDLED ANOTHER 2 MILES TO THE DAUGHTER'S RESIDENCE AND PARKED THE VEHICLE IN HER GARAGE.THE NEXT DAY I WENT TO AUTOZONE AND I ASKED THEM WHAT CODES P2111 AND P2112 WERE AND THEY ADVISE ME IT HAD TO DO WITH THE THROTTLE BODY. I THEN DROVE IT TO THE DEALERSHIP AT 3 MPH AND LEFT IT . I PURCHASED A THROTTLE BODY FROM ANOTHER FORD DEALERSHIP AND INSTALLED IT IN ABOUT TWENTY MINUTES. IT SEEMS TO BE RUNNING GOOD NOW AFTER TEST DRIVING IT FOR 15 MILES WITH NO ISSUES. THE VEHICLE'S WARRANTY EXPIRED @ 3YRS OR 36,000 MILES. *TR
Power train, Electrical system, Fuel/propulsion system, Jan 31, 2013
THE CAR LOST ENGINE POWER UNEXPECTEDLY WHILE UNDER WAY. PRESSING THE GAS PEDAL MADE NO DIFFERENCE, AND THE CAR WOULD NOT COAST - IT LOST SPEED RAPIDLY. UPON TURNING THE CAR OFF AND WAITING A FEW MINUTES, THE CAR WOULD RESTART AND OPERATE NORMALLY. SOMETIMES IT WOULD OPERATE FOR NORMALLY FOR THE ENTIRETY OF THE TRIP, OTHER TIMES THE CAR WOULD EXHIBIT THE PROBLEM AGAIN. *TR
Engine, Jan 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STARTED THE IGNITION AND AN UNUSUAL NOISE EMITTED FROM THE ENGINE AREA AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE ENGINE WAS SHUT DOWN. UPON RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED WHILE IDLING OR WHEN THE IGNITION WAS STARTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, Jan 29, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE MADE LOUD NOISES. AS THE CONTACT TRIED TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,809. THE CURRENT MILEAGE WAS APPROXIMATELY 50,934. THE VIN WAS UNAVAILABLE.
Engine, Jan 28, 2013
DECEMBER 28 ,2012- WHILE TRAVELING ON THE INTERSTATE AT 65MPH MY 2010 ESCAPE ENGINE CUT OFF. I FINALLY GOT TO EMERGENCY LANE AND THE SUV WAS IDLING ROUGH. I CUT THE ENGINE OFF AND RESTARTED IT IN A FEW MINUTES.I TOOK IT TO THE FORD DEALERSHIP TODAY. THEY RAN A DIAGNOSTIC TEST AND NOTHING WAS WRONG. THEY OFFER TO DRIVE IT TO SEE IF IT WOULD CUT OFF AGAIN. I HAVE ALWAYS BOUGHT TOYOTA BUT THOUGHT I WOULD BUY FORD THIS TIME. THEY ARE DEFINITELY A PROBLEM SO FORD STAND BEHIND YOUR PRODUCT AND FIX IT BEFORE SOMEONE GETS HURT OR KILLED. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, Jan 27, 2013
WHILE DRIVING THERE WAS A SUDDEN LOSS OF POWER. THE WRENCH ICON LIT UP ON THE DASH DISPLAY & THE ENGINE LIGHT CAME ON TOO. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE STAYED ON & ALL OTHER FEATURES OF THE VEHICLE WORKED. I SHUT THE CAR OFF & RESTARTED THE VEHICLE & CONTINUED DRIVING. THIS OCCURRED 4 TIMES WITHIN A HALF HOUR. IT WAS A MIRACLE THAT I WAS NOT INVOLVED IN AN AUTO ACCIDENT. I BROUGHT THE VEHICLE BACK TO A FORD DEALER WHERE THEY REPLACED THE THROTTLE BODY. VEHICLE HAS BEEN OPERATING FINE EVER SINCE & THE GAS PEDAL IS MORE RESPONSIVE THAN IT WAS BEFORE. THE ORIGINAL BUMPER TO BUMPER WARRANTY EXPIRED LESS THAN 2 MONTHS AGO & I HAD TO PAY FOR THIS REPAIR. I AM VERY UNHAPPY. *TR
Engine, Jan 25, 2013
2010 FORD ESCAPE ENGINE STALLS AT RANDOM TIMES: IT'S HAPPENED TO ME SIX TIMES NOW. FIRST WHILE I WAS DRIVING 65 MPH ON THE INTERSTATE IN THE MIDDLE LANE WHEN SUDDENLY, WITH NO WARNING, I WAS NO LONGER ABLE TO GET ENOUGH THROTTLE TO CONTINUE MOVING FORWARD. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAS ALMOST REAR-ENDED, I REALLY THOUGHT I WAS GOING TO BE KILLED. IT IS A VERY SCARY SITUATION, GOING FROM 65 MPH TO NOTHING. THE CAR JUST SHUTS OFF AND GOES INTO SOME TYPE OF ROUGH IDLE MODE AND A LITTLE ORANGE WRENCH APPEARS ON THE DASH. AFTER STOPPING AND TURNING OFF THE ENGINE IT WILL START BACK UP. FIRST OCCURRENCE WAS DECEMBER 7TH, 2012, SECOND AND THIRD WERE SEVERAL DAYS LATER. FOURTH AND FIFTH WERE JANUARY 24TH 2013 AND THE SIXTH ON JANUARY 25, 2013. FOUR TIMES WERE ON THE INTERSTATE AT SPEEDS OF 60-65MPH. TWO TIMES WERE ON MAIN STREETS AT 35-40 MPH. CAR WAS PURCHASED NEW AND ALL SERVICE AS REQUIRED HAS BEEN PERFORMED AT DEALERSHIP. TOOK CAR IN AFTER FIRST TWO STALLS THEY STATED THEY COULD FIND NOTHING WRONG. *TR
Other or unspecified, Jan 24, 2013
WHILE PARKED I SHUT THE BACK HATCH AS NORMAL. UPON SHUTTING THE GLASS EXPLODED SHATTERING THROWING GLASS EVERYWHERE INCLUDING COVERING MYSELF, MY SMALL CHILD SITTING IN THE CAR, AND ACROSS THE ENTIRE STREET.
Service brakes, Jan 23, 2013
I WAS LEAVING THE DEALERSHIP FOR AN UNRELATED SERVICE AND NOTICED THAT MY CAR WAS HAVING TROUBLE GOING- IT FELT LABORED. INITIALLY I THOUGHT IT WAS COLD OR SOMETHING BUT SOON REALIZED THERE WAS A SERIOUS PROBLEM. I TURNED AROUND AND DROVE BACK TO THE DEALER (1-2 MILES ROUND TRIP). WHEN I STOPPED THE CAR IT SMOKED. MY SERVICE PERSON SAYS ITS A POTENTIAL PROBLEM WITH THE BRAKE SYSTEM AND WITH THE HCU. BASICALLY MY FRONT BRAKES LOCKED UP WHILE I WAS DRIVING. NO WARNING LIGHTS WERE ON. MY CAR IS STILL IN THE SHOP BECAUSE THE PARTS NEEDED TO ULTIMATELY FIX AND DIAGNOSE ARE ON BACKORDER UNTIL MID FEB. ALSO, THERE ARE APPARENTLY A COUPLE OTHER FORD ESCAPES IN THE SHOP RIGHT NOW WITH THE SAME PROBLEM. I BELIEVE THE PARTS ON ARE BACKORDER BECAUSE THIS IS A SYSTEMIC ISSUE WITH THE ESCAPES. THIS IS A SAFETY ISSUE AND I BELIEVE THESE CARS SHOULD BE RECALLED. YOU HAVE MY PERMISSION TO CONTACT MY SERVICE PERSON [XXX] AT HOLMES TUTTLE FORD AT 520-292-3785. MY REPAIR ORDER # IS[XXX]. FEEL FREE TO CONTACT ME AS WELL IF YOU FIND IT NECESSARY. THANK YOU IN ADVANCE FOR LOOKING INTO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Visibility/wiper, Jan 21, 2013
WENT GROCERY SHOPPING. LOADED GROCERIES IN REAR. CLOSED TAILGATE, WINDOW LITERATELY EXPLODED, GLASS EVERYWHERE. *TR
Engine, Jan 17, 2013
VEHICLE BEING OPERATED ON CONGESTED HIGHWAY WHEN IT STALLED. *TR
Power train, Jan 14, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SHUTTER AS THE TRANSMISSION DISENGAGED. THE VEHICLE DID NOT RESPOND TO ACCELERATION ATTEMPTS AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND SHUT OFF. ONCE THE VEHICLE WAS RESTARTED, IT REGAINED NORMAL OPERATION. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT WHENEVER THE FAILURE RECURRED, HE SHOULD SHUT OFF AND RESTART THE ENGINE IN ORDER TO RESET THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 79,000.
Engine, Jan 14, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND ALL THEY HAVE DONE IS RESET THE COMPUTER. THE DEALER WAS UNABLE TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 46,000.