2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Engine and engine cooling, Fuel/propulsion system, Nov 27, 2012
LOSS OF POWER - VEHICLE STOPS AT RANDOM - OBD CODE P2111. *TR
Visibility, Visibility/wiper, Nov 27, 2012
WIFE WAS DRIVING VEHICLE, WHEN SHE HEARD A POP. WHEN SHE GOT HOME SHE NOTICED THE SUNROOF GLASS HAD EXPLODED. SHE TOLD ME AND I WENT OUT TO SEE IF I COULD FIND A ROCK OR ANY OTHER FOREIGN OBJECT. COULD NOT FIND ANYTHING. THE SUNROOF GLASS JUST FAILED IN AN OUTWARD DIRECTION. FORD HAS DENIED WARRANTY CLAIM AND DENIED OUR APPEAL. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME THING HAPPENING WITH THEIR FORD ESCAPES. DRIVING ALONG AND HEAR A POP SOUND. THEN LATER REALIZE THEIR SUNROOF HAS FAILED. THIS CRITICAL SITUATION NEEDS TO BE BROUGHT TO ATTENTION OF FORD MOTOR CO. AND HAVE THEM STAND BEHIND THEIR PRODUCT, IF SAID PRODUCT IS STILL UNDER THE MANUFACTURERS WARRANTY. *TR
Vehicle speed control, Engine, Nov 26, 2012
THROTTLE BECAME UNRESPONSIVE AND RPM'S DROPPED TO IDLE. LUCKILY WAS ABLE TO COAST OUT OF TRAFFIC. THERE WAS NO THROTTLE RESPONSE AT ALL. PROBLEM HAS BEEN RANDOM IN NATURE OVER THE PAST FEW MONTHS WITH NO CODES BEING PRESENTED. TURNING THE CAR OFF AND THEN BACK ON AGAIN SOLVED THE PROBLEM (FOR A WHILE). IT HAS HAPPENED WHILE CRUISING AT HIGHWAY SPEEDS AS WELL AS WHEN PULLING OUT INTO AN INTERSECTION. YESTERDAY, THE THROTTLE QUIT RESPONDING COMPLETELY AND HAD TO HAVE IT TOWED. CODE CHECK REPORTED P2111 AND P2112. DEALERSHIP INDICATED THROTTLE BODY FAILURE. VERY DANGEROUS AS COMPLETE LOSS OF THROTTLE CONTROL IN TRAFFIC AND WHEN ACCELERATING INTO TRAFFIC FROM AN INTERSECTION LEAVES US IN A POSITION OF LIMITED CONTROL AND CAN SURPRISE OTHER DRIVERS BECAUSE OF OUR SUDDEN LOSS OF SPEED. THIS LOOKS TO BE A WELL KNOWN PROBLEM AND IS SEVERELY DANGEROUS IN NATURE. *TR
Visibility, Nov 17, 2012
MY FAMILY WAS ABOUT TO LEAVE ON A TRIP, MY WIFE CLOSED THE REAR TRUNK OF OUR 2010 FORD ESCAPE, AND THE WINDOW ON THE REAR TRUNK SHATTERED COMPLETELY. THERE WAS ABSOLUTELY NO OBSTRUCTION; THE WINDOW EXPLODED ON IMPACT. BROKEN GLASS FELL IN ALL DIRECTIONS: IN THE CAR, IN THE PARKING LOT, ON MY WIFE, AND AROUND THE NEIGHBORING CARS. WE CLEANED UP THE GLASS ON THE GROUND AND DROVE THE CAR TO OUR DEALERSHIP. WE HAVE A FULL BUMPER-TO-BUMPER WARRANTY, BUT WERE TOLD THIS TYPE OF DAMAGE IS "UNWARRANTABLE." AS IT WAS EXPLAINED TO ME, ANY INSTANCE IN WHICH A WINDOW SHATTERS COMPLETELY AND GLASS SHARDS FALL INSIDE THE CAR, FORD CONCLUDES THERE MUST HAVE BEEN AN OBSTRUCTION AND DOES NOT COVER THE COST OF REPLACEMENT. FORD'S CORPORATE OFFICE SAID THEY COULD NOT OVERTURN THE SERVICEMAN'S CONCLUSION UNLESS THERE WAS A RECALL ON THE PART IN QUESTION. I BELIEVE THIS IS AN ABUSE. THE WINDOW IS CLEARLY DEFECTIVE: I HAVE BEEN DRIVING FOR SEVENTEEN YEARS AND NEVER WITNESSED A WINDOW EXPLODE AS THIS ONE DID, AND THEN I FIND THAT AT LEAST 18 SIMILAR COMPLAINTS HAVE BEEN FILED WITH THE NHTSA FOR THE SAME ISSUE. TO INSIST THAT A PART MUST BE UNDER RECALL BEFORE THEY HONOR A WARRANTY IS AN UNREALISTIC HURDLE THAT FORD PUTS IN PLACE. *TR
Steering, Nov 15, 2012
POWER STEERING FAILS FOR SEVERAL SECONDS WHEN TURNING STEERING WHEEL TO A HARD LEFT OR RIGHT. MOST COMMONLY OCCURS WHEN PARALLEL PARKING. THE PROBLEM STARTED OUT AS A ONCE IN A WHILE EVENT AND IS NOW BECOMING MORE FREQUENT. *TR
Power train, Electrical system, Engine, Nov 14, 2012
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY I LOST ALL ACCELERATION AND HAD TO COAST OFF THE ROAD. A WRENCH WAS LIT UP ON MY DASHBOARD AND ALTHOUGH I HAD NO ACCELERATION, MY ENGINE WAS STILL SPUTTERING/RUNNING. AFTER TURNING THE CAR OFF FOR A FEW MINUTES AND RESTARTING IT, IT RAN FAN AND THE WRENCH LIGHT WAS OFF. IT RAN FINE FOR THE NEXT WEEK UNTIL IT HAPPEN AGAIN. I WAS PULLIN ONTO THE ACCESS ROAD TO THE HIGHWAY AND THE CAR AGAIN LOST ALL ACCELERATION, BUT CONTINUED TO RUN. THIS CONTINUED ALL THE WAY HOME, WHICH I ARRIVED SAFELY, LUCKILY. I CALLED A FORD DEALERSHIP AND THEY WERE UNABLE TO GET A SERVICE MANAGER ON THE PHONE. THEY WERE SUPPOSED TO CALL ME BACK, WHICH THEY NEVER DID. I ENDED UP TAKING MY CAR TO ANOTHER SHOP NEAR MY HOME AND THEY TOLD ME THAT MY ELECTRONIC THROTTLE BODY HAD GONE OUT. THEY HAD RECENTLY MADE THIS FIX TO TWO OTHER FORD ESCAPES, WHICH CONCERNED ME. THEY ALSO HAD TO GET THE REPLACEMENT PIECE DIRECTLY FROM FORD, WHICH ALSO CONCERNS ME BECAUSE I AM NOW CONVINCED IT IS A FAULTY PIECE ALTOGETHER. I STILL FEEL AT RISK AS THEY HAVE ONLY REPLACED THE PIECE WHICH I FEEL MAY STILL BY FAULTY. I AM DISAPPOINTED THAT FORD WAS PUT SO MANY PEOPLE AT RISK AND MY HOPE IS THAT THIS IS RESEARCHED AND IS RECALLED FOR PEOPLES SAFETY. I FEEL SO BLESSED THAT MY CHILD WAS NOT IN THE CAR WITH ME DURING THESE INCIDENTS ALTHOUGH I WAS EXTREMELY SCARED FOR MY OWN WELL BEING. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS. *TR
Power train, Nov 9, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE GEARS WOULD SHIFT HARD AND LONG. THE FAILURE OCCURRED INTERMITTENTLY. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN BACK TO DRIVE, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REBUILT THE TRANSMISSION. AFTER THE REBUILDING OF THE TRANSMISSION, THE GEAR CONTINUED TO SHIFT HARD AND LONG. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON NUMEROUS OCCASIONS AND WHILE PERFORMING A DIAGNOSTIC TEST, THEY ADVISED THAT THERE WERE NO FAILURE CODES GENERATED AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE CONTINUED TO EXHIBIT PROBLEMS WITH THE GEARS SHIFTING CORRECTLY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 57,000.
Power train, Fuel/propulsion system, Nov 7, 2012
WHILE DRIVING WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED WITH SUDDEN LOSS OF POWER VERY DANGEROUS. IF IT WOULD HAVE HAPPENED .5 MILES LATER MERGING ONTO HIGHWAY DURING RUSH HOUR COULD HAVE BEEN FATAL. *TR
Power train, Engine, Nov 6, 2012
I HAVE A 2010 FORD ESCAPE THAT SURGES FORWARD WHEN I COME TO A STOP. THE RPM RISES AND I HAVE TO STAND ON THE BRAKE TO KEEP IT GOING FORWARD. NO FAULT LIGHTS COME ON. I HAVE HAD IT CHECKED A WEEK A GO, THEY COULD NOT FIND ANY PROBLEM. NO CODES OR ANYTHING. PLEASE HELP ME WITH THIS MATTER.I,M AFRAID TO HAVE MY WIFE DRIVE THIS CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility/wiper, Nov 5, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT SHE CLOSED HER LIFT GATE AND THE WINDOW EXPLODED. THE CONTACT STATED THAT SHE SUSTAINED MINOR CUTS FROM THE GLASS. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND THEY STATED THAT THE WINDOW MAY HAVE BEEN OFF TRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Engine, Fuel/propulsion system, Nov 2, 2012
MY CHECK ENGINE LIGHT CAME ON STEADILY OUT OF THE BLUE. TOOK IT TO FORD DEALER AND WAS TOLD I NEEDED TO REPLACE A FAULTY PURGE VALVE. PART NUMBER:9U5Z-9C915-H. I WAS TOLD THIS WAS A COMMON PROBLEM FOR ESCAPE'S AND FUSION'S. THERE WERE 3 ESCAPES TODAY HAVING THE SAME PART REPLACED. NOT UNDER WARRANTY AND $300. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, BUT NOT A RECALL. SEEMS LIKE A COMMON DEFECT COULD HAVE SAFETY REPERCUSSIONS SINCE IS THE FUEL FUMES NOT EXHAUSTING PROPERLY. *TR
Vehicle speed control, Nov 2, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH IN RAINY WEATHER, THE VEHICLE STALLED AS THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS MERGED TO THE SHOULDER AND A TOW TRUCK WAS NOTIFIED WHO TOWED THE VEHICLE TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE THROTTLE BOX FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 37,552.
Engine, Oct 30, 2012
FIRST INCIDENT: NOV 2011 - SLOWED TO ENTER ROUND ABOUT AND VEHICLE STALLED/LOST ALL POWER. I DRIFTED ACROSS THE TRAFFIC CIRCLE, PUT IT IN PARK, AND IT RESTARTED. SECOND INCIDENT: OCT 26, 2012 - STOPPED TO MAKE A TURN AND VEHICLE STALLED/LOST POWER. PUT IT IN PARK AND IT RESTARTED, DEALER SAID IT WAS THROTTLE BODY AND REPLACED IT (AND CHARGED ME) AND SAID THERE WERE NO TECHNICAL BULLETINS ON THIS PROBLEM. *TR
Structure, Oct 28, 2012
I HAD MY 2010 FORD ESCAPE PARKED IN MY GARAGE AT MY HOUSE AND I OPENED MY REAR LIFT GATE TO GET SOMETHING OUT OF THE BACK. WHEN I SHUT THE LIFT GATE LIKE NORMAL THE GLASS EXPLODED ALL OVER. THERE WAS NOTHING IN THE REAR THAT CAME IN CONTACT WITH THE GLASS OR LIFT GATE TO CAUSE IT TO EXPLODE OR SHATTER IN ANYWAY. I WAS LUCKY TO HAVE ONLY GOTTEN A MINOR CUT FROM THE GLASS SHARD IF I WAS STANDING SOMEWHERE ELSE I COULD HAVE GOTTEN SERIOUSLY INJURED. *TR
Vehicle speed control, Fuel/propulsion system, Oct 24, 2012
I WAS GOING APPROXIMATELY 60 TO 65 MPH ON THE FREEWAY AND I STEPPED ON THE GAS TO ACCELERATE PAST ANOTHER VEHICLE WHEN I VERY SUDDENLY LOST ALL ACCELERATION. I HAD TO GLIDE ACROSS 3 LANES OF HEAVY TRAFFIC TO TRY TO GET OFF THE ROAD. THE CAR IDLED A LITTLE ROUGH, I TURNED IT OFF AND WHEN I STARTED IT AGAIN IT RAN FINE AND THE ACCELERATOR WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. THIS WAS AN EXTREMELY DANGEROUS EVENT AND SHOULD DEFINITELY BE LOOKED INTO. *TR
Power train, Structure, Service brakes, Fuel/propulsion system, Oct 23, 2012
VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR
Power train, Oct 22, 2012, crash
WHILE DRIVING WRENCH LIGHT CAME ON & WITH A SUDDEN JERK FORD ESCAPE'S GAS PEDAL STOPPED ACCELERATION. I PULLED CAR ON THE SIDE. ENGINE WAS STILL RUNNING BUT GAS PEDAL WAS NOT RESPONSIVE. WE WERE WAITING FOR POLICE & TOW TRUCK WITH THE HAZARDS LIGHT ON & SOMEONE HIT THE CAR FROM BEHIND & BROKE SUSPENSION ETC. I WENT TO FORD DEALERSHIP & THEY WERE NOT AT ALL CONCERNED. THEN I WENT TO ANOTHER DEALERSHIP & THEY SAID THERE COMPUTER FOUND THROTTLE PROBLEM & THEY CHANGED IT. VERY DANGEROUS CAR STOPS ON A HIGHWAY. I READ MULTIPLE COMPLAINTS REGARDING THIS MATTER. PLEASE LOOK IN TO THE MATTER TO SAVE LIVES. IT COULD BE A TRACTOR TRAILER COMING AT FAST SPEED. THANK GOD WE ARE SAVED. *TR
Engine and engine cooling, Power train, Oct 12, 2012
I WAS DRIVING AND THE CAR JUST LOST POWER. I HAD JUST EXITED THE HWY. I PULLED OVER TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURNED THE KEY BACK OFF AND THE CAR RESTARTED. THEN THIS HAPPENED AGAIN ABOUT 5 MINUTES LATER. THEN TWO WEEKS LATER IS HAPPENED AGAIN SAME SITUATION. IT HAPPENED ABOUT 3- 4 TIMES. WE THOUGHT MAYBE IT WAS BAD GAS -- SO WE REFILLED WITH PREMIUM GAS....TWO WEEKS LATER IT HAPPENED AGAIN 3 TIMES IN A ROW. ON A MAJOR HIGHWAY -- IT WAS VERY SCARY..I TOOK IT TO THE DEALER THEY FOUND NOTHING - DID NOT CHARGE ME AND THERE WAS NO REPORT THAT I EVEN TOOK THE CAR IN TO THEM .3 WEEKS AFTER THAT ..IT HAPPENED CONSTANTLY BUT I WAS ON A TRIP AWAY FROM HOME -- IT STARTED BACK UP EVERY TIME ..I IT HAPPENED 9 TIME IN ONE DAY. 3 TIMES ON THE INTERSTATE GOING ABOUT 60 MPH -- IT WAS VERY UPSETTING..WHEN I GOT HOME I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE ABS AND IT WOULD COST 800$+ -- I TOLD THEM TO KEEP THE CAR AND DRIVE IT UNTIL THE ISSUE I HAD HAPPENED TO THEM -- THEY HAD IT 2- 3 DAYS AND IT FINALLY HAPPENED TO THEM WHEN THEY HAD THE DIAGNOSTICS ON THE CAR...IT WAS THE THROTTLE SENSOR ...THEY CHARGED ME $400+ AND IT IS NOW FIXED--MY SISTER HAD AN ESCAPE AN DID HAVE THE SAME ISSUE -- MY 83 YEAR OLD MOTHER HAS THE SAME CAR AND I WOULD NOT WANT THIS TO HAPPEN TO HER! THANKS *TR
Power train, Oct 9, 2012
TRANSMISSION SLAMS INTO GEAR FEELS LIKE SOMEONE RAN INTO YOU. DOES IT A COUPLE TIME A MONTH BUT IT FEELS LIKE IT'S GOING TO BREAK SOMETHING IT CAUSES THE CAR TO LURCH FORWARD OR BACKWARDS DEPENDING ON YOU PUTTING IT IN D OR R. IT ALSO HAS STARTED SLAMMING INTO GEAR WHILE SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. *TR
Power train, Engine, Oct 9, 2012
MY WIFE AND I EACH DRIVE A FORD ESCAPE, ONE A 2010 AND THE OTHER A 2009. IN THE LAST MONTH WE HAVE EACH EXPERIENCED A SUDDEN AND UNEXPECTED COMPLETE LOSS OF POWER. IN HER CASE, SHE WAS DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS IN MODERATE TRAFFIC. I WAS DRIVING IN SUBURBAN TRAFFIC AT 40 MPH. IN EACH CASE, THE ENGINE SUDDENLY STOPPED, NO POWER, AND THE WARNING LIGHTS CAME ON. AFTER ABOUT FIVE MINUTES, YOU WERE ABLE TO RE-START, BUT THE PROBLEM PERSISTS, SO IT IS NOT SAFE TO DRIVE THE CAR. THE REPAIR COSTS ABOUT $550 FOR EACH ONE, THE DEALER INDICATED IT WAS A THROTTLE BODY AND MOTOR ASSEMBLY.. *TR
Power train, Engine, Oct 7, 2012
AS I WAS DRIVING THE CAR THE THROTTLE SUDDENLY WOULD NOT LET ME 'GO' ANY FURTHER AND THE CAR SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. WHEN STOPPED, IT SHUDDERED IN PLACE UNTIL I TURNED THE CAR OFF. THIS HAPPENED ANOTHER TIME JUST AFTER A BUSY INTERSECTION, BUT FORD APPARENTLY DOES NOT DEEM THIS A SAFETY CONCERN, EVEN THOUGH THIS IS A FAMILY VEHICLE AND THE CONSEQUENCES FOR PROBLEMS LIKE THIS COULD BE TERRIBLE. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES IN THE LAST YEAR FOR THE ABOVE PROBLEM TWICE, ANOTHER COUPLE OF TIMES FOR LEAKING TRANSMISSION FLUID (WHICH I AM ALSO LED TO BELIEVE COULD CAUSE THE CAR TO STOP IN TRAFFIC IF THE LEAK REMAINS UNDETECTED ONE OF THESE TIMES), AND ANOTHER FOR HARD SHIFTS BOTH ACCELERATING AND DECELERATING. ALL OF THESE PROBLEMS ARE ONES THAT FORD SEEMS UNABLE TO FIX AND DOESN'T SEEM TO CARE HAPPENED. I KEEP WAITING FOR A RECALL TO BE ISSUED FOR AT LEAST SOME OF THESE PROBLEMS, SINCE IN SEVERAL SITUATIONS I DO FEEL VERY STRONGLY THIS WAS A SAFETY ISSUE AND DO NOT APPRECIATE MY CHILDREN HAVING TO RIDE IN AN UNRELIABLE CAR. I ALSO DO NOT HAVE THE MONEY TO THROW AT A 2010 CAR EVERY COUPLE OF MONTHS. I WOULD APPRECIATE YOUR LOOKING INTO THESE PROBLEMS. THANKS! *TR
Vehicle speed control, Engine, Oct 6, 2012
MY DAUGHTER WAS DRIVING TO SCHOOL AND AS SHE WAS PULLING OFF THE HIGHWAY HER ESCAPE STOPPED RESPONDING TO THE ACCELERATOR, SO SHE PULLED OFF THE SIDE OF THE ROAD, TRYING HER BEST TO NOT GET HIT BY CARS GOING MUCH FASTER THAN SHE COULD MOVE, AND PUT THE TRUCK INTO PARK. I WAS NOW TALKING TO HER OVER HER CELL AND I ASKED TRIED TO PUSH ON THE ACCELERATOR, BUT NOTHING WOULD HAPPEN, AS IF THE GAS PEDAL WAS BROKEN. SHE SAW A LITTLE WRENCH IN THE LOWER LEFT SIDE OF THE DASH, SO I ASKED HER TO TURN THE TRUCK OFF. AFTER A MINUTE I HAD HER TURN THE KEY BACK ON, AND THE LIGHT WENT OFF AND THE TRUCK WORKED FINE. PLUS, THE WRENCH LIGHT WAS OFF. TWO DAYS LATER THE SAME THING HAPPENED, BUT THIS TIME SHE WAS DRIVING DOWN A RESIDENTIAL STREET. TRUCK LOST POWER, AND THE GAS PEDAL HAD NO CONTROL AND THE WRENCH LIGHT CAME ON. SHE MANAGED TO AVOID GETTING HIT AS SHE SLOWED DOWN AND CARS CAME UPON HER QUICKLY. SHE MANAGED TO CRUISE LONG ENOUGH TO GET NEAR OUR HOUSE AND JUMPED IN AND SAW THE SAME THING SHE WAS EXPERIENCING. WE PARKED THE ESCAPE IN THE DRIVEWAY AND THE IDLE SEEMED FINE, BUT THE ACCELERATOR HAD NO RESPONSE. I THEN TURNED THE KEY OFF AND BACK ON AND THE LITTLE WRENCH LIGHT WAS GONE AND THE ACCELERATOR WAS FULLY FUNCTIONAL AGAIN. I DECIDED TO TAKE IT IN TO FORD, AS IT HAS AN EXTENDED WARRANTY ON IT. THEY CALLED US BACK LATER ON THAT DAY AND SAID THERE IS NOTHING THEY COULD DO, AS THEY COULD NOT SEE ANY CODES IN THE COMPUTER. I HAVE READ THIS IS A FAIRLY COMMON PROBLEM, AND IN MY OPINION, VERY UNSAFE. WHEN THE TRUCK GOES INTO THIS "LIMP MODE"YOU CANNOT GET OUT OF THE WAY OF ONGOING TRAFFIC. PLUS, NOW I AM AFRAID TO HAVE HER DRIVE THIS FAR FROM MY HOME. I DON'T WANT HER TO GET STRANDED, AND IF THE DEALER CAN'T FIX IT BECAUSE THEY CAN'T FIND A PROBLEM. WHAT AM I TO DO? I HOPE SOMETHING GETS FIGURED OUT SOON. THIS IS NOT SAFE, NOR AN ACCEPTABLE SERVICE RESPONSE! *TR
Engine, Oct 6, 2012
IN THE SPAN OF 4 DAYS MY 2010 FORD ESCAPE XLS ENGINE FAILED TO TURN OVER 3 TIMES. THE FIRST TWO INCIDENTS WERE RESOLVED BY JUMP STARTING PROBABLY DUE TO LOW BATTERY OUTPUT. SO YESTERDAY, I TOOK THE VEHICLE TO A LOCAL MECHANIC SHOP AND REPLACED THE FACTORY-INSTALLED BATTERY THINKING THIS WAS IT. TODAY THIS MORNING, AS MY FAMILY AND I WERE ABOUT TO HEAD OUT FOR GROCERY SHOPPING, THE IGNITION WON'T START AGAIN. SO I CALLED FOR A JUMP STARTING SERVICE THROUGH MY INSURANCE AND THIS TIME IT WON'T START AT ALL. IT WAS TOWED AND MOVED TO THE MECHANIC SHOP FOR FURTHER INSPECTION. SINCE IT WASN'T A FORD DEALERSHIP, THEY WEREN'T ABLE TO DO A COMPLETE DIAGNOSIS. BUT BASED ON WHAT THEY WERE ABLE TO DO, IT APPEARS THAT THERE IS A BREAKDOWN OF COMMUNICATION BETWEEN IGNITION AND ENGINE. I HAD THIS FOR TWO YEARS NOW ORIGINALLY PURCHASED FROM AAFES MILITARY SALES KOREA AND THE VEHICLE HAS NEVER BEEN IN A MAJOR ACCIDENT. I AM COMPLETELY BAFFLED AND IRRITATED BY ALL THIS EVENT BECAUSE THERE SHOULD BE NO REASON FOR THE CAR TO STALL LIKE THAT. CURRENTLY I AM OVERSEAS IN KOREA WITH THE US ARMY AND THERE ARE ONLY A COUPLE OF FORD DEALERSHIPS OVER AND THEY ARE NOT NEAR BY. *TR
Vehicle speed control, Oct 5, 2012, crash
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND ERRONEOUSLY TRAVELED OVER A CEMENT PARKING DIVIDER. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE VEHICLE LUNGE FORWARD AND STALLED WITHOUT ANY WARNING. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,500.
Visibility, Structure, Sep 29, 2012
I SHUT MY TAILGATE AND THE REAR WINDOW SHATTERED ON MY 2010 FORD ESCAPE. NO ONE WAS INJURED, BUT IT DEFINITELY MADE A HUGE MESS AND IT WAS A SHOCK TO HAVE THIS HAPPEN. THIS IS THE SECOND ISSUE MY VEHICLE HAS HAD THIS YEAR. A FEW MONTHS AGO THE THROTTLE CONTROL WENT ON THE VEHICLE. BOTH NOT COVERED BY FORD, DUE TO THE WARRANTY OVER. I HAVE MANY CONCERNS THAT A TWO YEAR OLD VEHICLE COULD HAVE THESE TYPE OF THINGS GOING WRONG WITH IT. MY OTHER CONCERN IS FORD WON'T ACKNOWLEDGE THESE ISSUES WITH RECALLS AND MANY OF MY FELLOW FORD OWNERS ARE HAVING THE SAME ISSUES. PLEASE CHECK INTO THIS FOR US. CAN SAY I DEFINITELY WON'T BE BUYING FORD AGAIN AFTER THIS. *TR