2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Engine, Sep 28, 2012
WHILE TRAVELING ABOUT 20 MPH DOWN THE STREET, THE VEHICLE COMPLETELY LOST RESPONSIVENESS TO PRESSURE ON THE GAS PEDAL. THE WRENCH LIGHT CAME ON INDICATED A POWER TRAIN MALFUNCTION. I DRIFTED OFF TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I THEN WAITED ABOUT A MINUTE AND TURNED THE CAR BACK ON AGAIN. EVERYTHING WAS FINE AND THE WRENCH LIGHT WENT AWAY. THE CAR DROVE FINE FOR ANOTHER 50 MILES OR SO. THEN IT HAPPENED AGAIN. THERE IS NO WARNING AND WHEN IT HAPPENS NOTHING YOU DO CAN MAKE THE CAR RESPOND. TURNING THE CAR OFF THEN ON AGAIN SOLVED THIS PROBLEM. THROUGH SEARCHING THROUGH THIS DATABASE, IT IS APPARENT THIS A COMMON PROBLEM WITH FORD ESCAPE THROTTLE BODIES. MOST LIKELY A DEFECT IN THE PART. *TR
Power train, Fuel/propulsion system, Sep 18, 2012
WHILE DRIVING ON A NORMAL ROAD, THE VEHICLE'S WRENCH LIGHT (ON THE DASH) ILLUMINATED AND THE VEHICLE BECAME UNRESPONSIVE. THAT IS, PRESSING THE ACCELERATOR YIELDED NO RESULTS. THIS WAS FOLLOWED BY A SHUDDERING STALL-OUT (ENGINE SHUT DOWN) WHEN THE BRAKES WERE APPLIED. THE FIRST ATTEMPT TO RESTART THE ENGINE RESULTED IN A CLICKING NOISE. THE ENGINE STARTED WITHOUT FAULT ON THE SECOND ATTEMPT. THE VEHICLE WAS DRIVEN WITHOUT INCIDENT FOR THE REMAINDER OF THE DAY AND THE FOLLOWING TWO DAYS. ON THE 4TH DAY, THE INCIDENT REPEATED. NORMAL VEHICLE OPERATIONAL CONDITIONS ARE SHORT (10 TO 15 MINUTES) ONE-WAY TRIPS. FORD TECHNICIANS FOUND THE THROTTLE BODY WAS STICKING IN CLOSED POSITION. A NEW THROTTLE BODY WAS INSTALLED. *TR
Power train, Sep 15, 2012
WHILE PULLING OFF FROM A STOP SIGN UNDER MODERATE ACCELERATION THE TRANSMISSION "FLARED" DROPPING OUT OF GEAR CAUSING THE VEHICLE TO STOP ACCELERATING, AND THE ENGINE TO REV. AFTER LETTING OFF THE ACCELERATOR THE VEHICLE REGAINED POWER. THIS HAPPENED NUMEROUS TIMES OVER THE DAY. FINALLY TOOK IT TO A DEALER FOR INSPECTION. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 11, 2012
THE PROBLEM WAS RANDOMLY DEMONSTRATED SEVERAL TIMES BETWEEN 8/31/12 AND 9/4/12. THE ACCELERATOR WOULD SEEM TO STOP WORKING OR BECOME UNRESPONSIVE, MOST OFTEN AT SPEEDS OF 20-30 MPH. THERE WOULD BE SPUTTERING, STALLING, AND THEN TOTAL STOPPAGE.. THE MOTOR WAS RUNNING BUT THERE SEEMED TO BE NO FUEL FLOW. I WOULD TURN IT OFF, WAIT SEVERAL SECONDS, RESTART IT, AND EVERYTHING WOULD WORK SMOOTHLY UNTIL, WITH NO WARNING, THE PATTERN WOULD REPEAT ITSELF. IT OCCURRED FIVE TIMES /3 MILES, TWO TIMES/1 MILE, AND TWO TIMES/0.5 MILE. EARLY ON 9/4, THE PATTERN REPEATED THREE TIMES ON THE WAY TO THE REPAIR SHOP. THESE INCIDENTS PRODUCED ANXIETY FOR ME AND I WAS GOING SLOW. WE DID NOT DRIVE THE VEHICLE OVER THE HOLIDAY WEEKEND AS WE WERE CONCERNED THAT THIS WOULD HAPPEN ON INTERSTATE HIGHWAYS WHEN WE WOULD BE TRAVELING AT HIGH SPEEDS.THE ERROR TROUBLE CODES WERE PO685, P2111, P2112. HE SAID THE CAR WAS NOT SAFE TO DRIVE UNTIL IT WAS REPAIRED. SINCE THE MECHANIC REPORTED "THROTTLE BODY" BEING THE PROBLEM I RESEARCHED THE THROTTLE BODY AS IT RELATES TO THE FORD ESCAPE. IT CAUSES ME GREAT CONCERN THAT THIS HAS BEEN DEMONSTRATED TO BE A DANGEROUS AND POTENTIALLY LIFE-THREATENING PROBLEM ON THE ESCAPE SINCE 2000 AND I BOUGHT 3 NEW ESCAPES WITHIN THAT TIME PERIOD; A 2002, A 2007, AND THE 2010 ESCAPE, AND THERE HAS BEEN NO EFFECTIVE, CORRECTIVE ACTION TAKEN TO RESOLVE THIS. THE DEALERSHIP HAS SAID THERE WILL BE NO REIMBURSEMENT OF THE $475.00 AND THIS PART IS NOT UNDER ANY WARRANTY. ALTHOUGH THE MONEY IS AN ISSUE, THE GREATER ISSUE IS THE NEED TO PREVENT FUTURE DEATHS. I HAVE THE OLD PART THAT WAS REPLACED AND I AM WILLING TO DO WHATEVER I CAN TO FORCE THIS PROBLEM TO BE RESOLVED.IN THE INTEREST OF PUBLIC SAFETY I URGE YOU TO ISSUE AN IMMEDIATE RECALL UNTIL THIS PROBLEM IS RESOLVED. THANK YOU FOR YOUR INTEREST. *TR
Engine and engine cooling, Power train, Sep 10, 2012
LESS THAN TWO WEEKS AFTER PURCHASING THE FORD ESCAPE, I WAS HEADED EAST FROM SOUTH KINGSTOWN, RI TO MA ON RT 79/24 AT 6:30 A.M. DRIVING AT APPROXIMATELY 60 MILES AN HOUR, WITHOUT ANY WARNING, THE CAR CAME TO A COMPLETE STOP AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. I WAS WITHOUT A CELL PHONE. IN THE DISTANCE I COULD SEE AN OFF RAMP AND WAS ABOUT TO WALK. I SUCCESSFULLY RESTARTED THE CAR, EXITED THE HIGHWAY, TO RETURN TO RI. AFTER DRIVING APPROXIMATELY 25 MILES, THE CAR AGAIN, WITHOUT ANY WARNING, CAME TO A COMPLETE STOP IN SEEKONK AND THE WRENCH LIGHT AGAIN CAME ON THE CONTROL PANEL. AGAIN, I RESTARTED THE CAR AND PROCEEDED CAUTIOUSLY TO SOUTH KINGSTOWN, WHEN THE CAR AGAIN STOPPED IN WAKEFIELD, AND THE WRENCH LIGHT INDICATING A POWER TRAIN FAILURE APPEARED ON THE CONTROL PANEL. I IMMEDIATELY CONTACTED THE DEALER WHERE THE CAR WAS PURCHASED. IT STILL HAD A MONTH LEFT ON THE ORIGINAL WARRANTY. UPON INSPECTION THE SERVICE DEPARTMENT INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG. THEY TOLD ME THAT UNLESS THE PROBLEM COULD BE RECREATED, THEY WOULD NOT REPLACE ANY PARTS. BECAUSE IT WAS LABOR DAY WEEKEND, I HAD TO WAIT UNTIL TUESDAY AND TOOK THE CAR TO A FORD DEALER IN NARRAGANSETT RI, WHERE THEY KEPT THE CAR FOR THREE DAYS. THEY COULDN'T REPLICATE THE INCIDENT AND SAID THAT UNLESS THEY COULD SIMULATE IT, FORD WOULD NOT PAY TO REPLACE ANY PARTS. *TR THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TO TRY AND RECTIFY THE STALLING ISSUE, BUT TO NO AVAIL. UPDATED IVOQ 10/22/12
Steering, Sep 6, 2012
UPON STARTUP, VEHICLE EXTREMELY DIFFICULT TO TURN, NO POWER STEERING. TOOK TO LOCAL FORD DEALERSHIP. HARD FAULT CODE B1342, EPAS FAILURE. REPAIR: REPLACE ENTIRE STEERING COLUMN. IF THIS HAD HAPPENED ON THE FREEWAY AT HIGHER SPEED, THE ABILITY TO SWERVE WOULD HAVE BEEN NEAR IMPOSSIBLE, POTENTIALLY CAUSING A SERIOUS ACCIDENT. COST OF REPAIR, $1400. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 5, 2012
THE VEHICLE'S ACCELERATOR (GAS) PEDAL RANDOMLY STOPS WORKING RESULTING IN IMMEDIATE LOSS OF SPEED AND POWER TO THE ENGINE. ACCELERATOR IS UNRESPONSIVE AND VEHICLE WILL SPUTTER/CRAWL TO 5 MPH UNTIL IGNITION IS TURNED OFF AND CAR RESTARTED. AFTER RESTART, VEHICLE RUNS NORMAL UNTIL PROBLEM OCCURS AGAIN (SOMETIMES WITHIN MINUTES). PROBLEM OCCURS RANDOMLY AS LITTLE AS 1 TIME PER TRIP TO AS MANY AS 8 TIMES IN A 25 MINUTE COMMUTE. PROBLEM OCCURRED 12 TIMES THE OTHER DAY WITH MANY OF THEM ON A MULTILANE INTERSTATE WHILE TRAVELING 65 MPH IN THE FAR LEFT LANE WITH NOWHERE TO QUICKLY PULL-OFF THE ROAD. VERY DANGEROUS WHEN IT OCCURS ON THE INTERSTATE AND YOU QUICKLY HAVE TO MANEUVER TO CHANGE LANES AND PULL OFF THE ROAD OR RISK COMING TO A STOP IN THE MIDDLE OF A BUSY HIGHWAY. THIS PROBLEM ALSO CAUSES THE VEHICLE TO SOMETIMES RUN ROUGH AND NEGATIVELY IMPACT THE EMISSIONS. THE ERROR CODE FROM THE VEHICLE'S COMPUTER IS P2112 WHICH IS RELATED TO THE THROTTLE BODY. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED IT'S AN EXTREMELY COMMON AND VERY SERIOUS PROBLEM WITH THIS VEHICLE. A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED. *TR
Power train, Sep 5, 2012
DRIVING VEHICLE ON BUSY HIGHWAY WITH CRUISE CONTROL AT 60 MPH. THE DASH WRENCH LIGHT CAME ON AND THE ENGINE IDLED DOWN, BACK-FIRED AND WOULD NOT ACCLERATE. WE HAD TO MANEUVER OFF THE ROAD AND STOP THE ENGINE FOR A FEW MINUTES THEN RESTART. IT THEN RAN LIKE IT SHOULD. IRONICALLY, WE WERE HEADED TO THE LOCAL FORD DEALERSHIP TO HAVE THIS CHECKED AS THIS FAILURE HAD HAPPENED THREE (3) TIMES PRIOR. YESTERDAY, THE SERVICE TECH DIAGNOSED THE PROBLEM AS A DEFECTIVE THROTTLE BODY AND WAS REPLACED WITH A NEW ONE. WE WERE NOT GIVEN WARRANTY COVERAGE BECAUSE THE MILEAGE WAS 36,4XX WHEN IT ARRVED AT THE SERVICE DEPARTMENT. AN ACCIDENT WAITING TO HAPPEN FOR SOMEONE ELSE. *TR
Service brakes, Hydraulic, Power train, Fuel/propulsion system, Sep 4, 2012
MULTIPLE NOISES STARTED TO OCCUR. THE FIRST WAS A CRACKING NOISE WHEN ACCELERATING, SECOND CAME A CLICKING NOISE WHILE BRAKING AND THEN A HOWLING SOUND. THE CRACKLING NOISE HAS YET TO BE DISCOVERED, THE CLICKING WAS THE DRIVE SHAFT AND ROTORS. THE HOWLING NOISE IS SUPPOSEDLY THE TRANSFER CASE. ADDITIONALLY, THE GEARS DO NOT SEEM TO CATCH BETWEEN 50-65MPH. *TR
Power train, Sep 4, 2012
ON 8/11/12 WAS TRAVELING ON INTERSTATE HIGHWAY AT 65 MPH WHEN I NOTICED I WAS LOSING ACCELERATION DESPITE CONSTANT PRESSURE ON THE GAS PEDAL. THE VEHICLE WAS UNRESPONSIVE TO THE GAS PEDAL. STEERING AND BRAKES WERE RESPONSIVE FOR ABOUT 30 SECONDS. AFTER THAT 30 SECONDS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE ENGINE CONTINUED TO RUN. I COASTED TO A STOP, PUT THE VEHICLE IN PARK, AND TURNED THE CAR OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AND RAN NORMALLY. ON 8/12/12 I WAS ON THE HIGHWAY WHEN THE PROBLEM RECURRED IN THE SAME ORDER AND TIMING. THEN ON 8/30/12 I WAS AGAIN ON THE HIGHWAY WHEN THE PROBLEM RECURRED, AGAIN AROUND 65 MPH. I RESTARTED THE VEHICLE, PROGRESSED AROUND A MILE FURTHER, AND THE PROBLEM OCCURRED AGAIN. RESTARTED, AND THE PROBLEM OCCURRED AGAIN, AROUND 65 MPH, ABOUT 30 MILES LATER. AT THIS TIME I NOTICED THE "WRENCH" LIGHT WAS ON AS I COASTED TO A STOP. I RESTARTED, TURNED AROUND TOWARD HOME, AND THE PROBLEM RECURRED AGAIN. AT THIS TIME I SAW THE "WRENCH" LIGHT AND THE POWERTRAIN WARNING LIGHT WERE BOTH ON. I TURNED THE VEHICLE OFF, RESTARTED, AND WAS ABLE TO DRIVE 70 MILES HOME WITHOUT ANY ADDITIONAL OCCURRENCES. AS OF TODAY THE PROBLEM HAS OCCURRED SIX TIMES. I MADE AN APPOINTMENT WITH MY LOCAL DEALERSHIP THIS MORNING FOR 8/14/12. *TR
Power train, Electrical system, Sep 2, 2012
TWICE, VEHICLE WENT INTO "LIMP MODE" AND FAILED TO ACCELERATE, ONCE WHILE STOPPED AT A TRAFFIC SIGNAL, AND A SECOND TIME WHEN TURNING ONTO ANOTHER ROADWAY. THE ENGINE WOULD ONLY IDLE AND WE HAD TO PULL OUT OF MOVING TRAFFIC AND SHUT DOWN THE ENGINE FOR A MINUTE AND THEN RESTART. IT WOULD THEN RUN FINE. GUESSING THE THROTTLE COMPUTER HAD TO REBOOT TO FUNCTION AGAIN. *TR
Power train, Fuel/propulsion system, Aug 28, 2012
WHILE DRIVING 65 MPH ON A VERY BUSY FREEWAY AND WITHOUT ANY WARNING THE VEHICLE JERKED AND IMMEDIATELY LOST POWER. THE ENGINE DID NOT SHUT OFF BUT THERE WAS NO RESPONSE FROM THE ACCELERATOR. FORTUNATELY WE WERE ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WOULD NOT GO MORE THAN 5 MPH. THE WRENCH WARNING LIGHT (FOR POWER TRAIN ISSUES) CAME ON. WE TURNED OFF THE CAR AND WAITED 10 MINUTE AND RESTARTED THE CAR. THE WRENCH LIGHT DID NOT COME ON AND WE WERE ABLE TO DRIVE IF OFF THE HIGHWAY TO THE DEALER. THE DEALER ADVISED THE THROTTLE BODY HAD FAILED AND SINCE THE CAR WAS 4,500 OVER THE 36,000 MILE WARRANTY LIMIT IT WAS NOT COVERED. THE DEALER REPLACED THE THROTTLE BODY. IF THE DRIVER WERE LESS EXPERIENCED AND HAD A FAILURE ON A BUSY FREEWAY AT NIGHT THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. THIS IS A SERIOUS SAFETY DEFECT THAT SHOULD BE RECALLED. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. *TR
Engine and engine cooling, Visibility, Aug 27, 2012
A/C NOT COOLING, AFTER CHECKED BY DEALER I WAS TOLD THE COMPLETE SYSTEM WAS DAMAGED BY COMING APART FROM THE INSIDE OUT. COMPLETE A/C AND LINES REPLACED. OK FOR ABOUT 8 WEEKS, NOW SAME PROBLEM NO A/C AND DEALER WILL NOT STAND BEHIND THEIR WORK, NOR WILL FORD MOTOR. THEY WANT ME TO PAY AGAIN TO HAVE UNIT CHECKED AND THEY ARE NOT EVEN WILLING TO GIVE ME A LOANER FOR THE 3 DAYS THEY CLAIM IT IS GOING TO TAKE THEM TO FIND THE PROBLEM. FORD STATES I HAVE TO PAY FOR THE CHECK AND THEY ARE UNSURE IF THEY WILL HELP ME PAY TO THE REPAIRS AGAIN. *TR
Service brakes, Aug 24, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE REVERSING AT LOW SPEEDS, THE BRAKES FAILED. THE CONTACT EXPERIENCED THE FAILURE PREVIOUSLY AND THE BRAKE MODULE WAS REPLACED. THE VEHICLE WAS RECENTLY TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKE ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 11/01/12 LJ UPDATED 11/01/12
Steering, Aug 24, 2012, crash
TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING 5 MPH THE POWER STEERING ASSIST FAILED, CAUSING THE STEERING WHEEL TO SPIN OUT OF CONTROL. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WITH THE STEERING LOSS AND CRASHED INTO A POLE. THE CONTACT SUSTAINED HEAD AND ARM INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
Visibility/wiper, Aug 22, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT A BAD ODOR WAS EMITTING FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS MOLD IN THE EVAPORATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 34,531.
Vehicle speed control, Aug 17, 2012
WHILE TRAVELING AT A SPEED OF APPROXIMATELY 65MPH MY 2010 FORD ESCAPE FAILED TO ACCELERATE. MY SPEED DROPPED TO A CRAWL AND I WAS FORCED TO DRIFT TO THE BREAKDOWN LANE. AT THIS POINT THE CAR WAS JERKING BACK AND FORTH AND WOULD NOT MOVE FORWARD. I TURNED OFF THE CAR AND RE-STARTED, AND DROVE NO MORE THEN 45 MPH TO MY DEALERSHIP. ABOUT 1 WEEK AFTER THE FIRST OCCURRENCE, IT HAPPENED AGAIN AT A VERY LOW SPEED, APPROXIMATELY 25 MPH. I AGAIN PULLED OVER AND NOTICED A WRENCH ILLUMINATED ON THE CONTROL PANEL. AGAIN I BROUGHT THE VEHICLE TO THE DEALERSHIP, NO RESOLUTION. THE DEALERSHIP IS NOW ASKING ME TO DRIVE THE VEHICLE WITH A DIAGNOSTIC DEVICE ATTACHED TO CAPTURE DATA AT THE NEXT FAILURE. THIS IS A VERY SERIOUS SAFETY CONCERN! I AM CONCERNED THAT THIS SUDDEN LOSS OF ACCELERATION WILL RESULT IN AN ACCIDENT AND POSSIBLE INJURY. *TR
Power train, Aug 10, 2012
WHILE DRIVING AT APPROX 45MPH, MY 2010 FORD ESCAPE SUDDENLY STOPPED ACCELERATING AND THE CAR SLOWED TO A CRAWL IN THE MIDDLE OF TRAFFIC. THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION AND GET THE CAR INTO A PARKING LOT. I HAD THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME MY THROTTLE HAD TO BE REPLACED. THE CAR GAVE NO INDICATION OF A PROBLEM PRIOR TO THIS. *TR
Vehicle speed control, Aug 6, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,200.
Power train, Aug 6, 2012
DRIVING ON FREEWAY AT 70 MPH. LOST DRIVE POWER AS IF TRANSMISSION HAD DISCONNECTED (EVEN THOUGH TRANSMISSION SHIFTER WAS IN DRIVE MODE) AND "WRENCH" LIGHT CAME ON. TACHOMETER SHOWED ABOUT 1100 RPM. PUSHING THE ACCELERATOR PEDAL DOWN DID NOT INCREASE ENGINE RPM. COASTED TO SHOULDER. TURNED OFF IGNITION AND RESTARTED THE VEHICLE, IMMEDIATELY. VEHICLE STARTED UP AND DROVE NORMALLY. *TR
Electrical system, Jul 31, 2012
THE CAR LITERALLY DIED WHILE DRIVING. I PULLED OVER (COASTED MORE LIKE), TURNED OFF THE ENGINE AND THEN TRIED TO RESTART (IT DID). THEN IT DID THE SAME THING AN HOUR LATER. I WAS TOLD BY A TRUSTED MECHANIC IT'S LIKELY A DEFECTIVE THROTTLE BODY ASSEMBLY (TBA) AND THAT THERE'S A NOTE IN THE DATABASE INDICATING THERE MIGHT BE A PROBLEM. I WON'T KNOW FOR SURE UNTIL IT'S REPLACED ON THURSDAY. I CALLED FORD AND THEY SAID IT'S POSSIBLE IT COULD BE COVERED UNDER THEIR 60,000/5YR POWER TRAIN WARRANTY BUT THAT A DEALER MIGHT SAY IT'S UNDER THE 3 YR WARRANTY AND THUS PASSED COVERAGE. I WENT TO A NEARBY FORD DEALERSHIP AND SURPRISE, SURPRISE IT'S NOT COVERED. HOW CAN A CAR LITERALLY DYING WHILE ON AN INTERSTATE HIGHWAY NOT BE DUE TO A DEFECTIVE PART?! IT'S A 2010 MODEL. I'VE GOT LESS THAN 50,000 MILES ON IT. ALSO THE EMISSIONS WARRANTY BOOK SPECIFICALLY LISTS THE TBA AS COVERED AND IT'S NOT LIMITED TO 3 YEARS. THIS LOOKS LIKE AN ACCIDENT WAITING TO HAPPEN. IT'S NOT A MINOR PROBLEM LIKE THE AIR CONDITIONING GOING OUT. AND I DON'T THINK THIS IS AN ISOLATED INCIDENCE IF THERE IS SUFFICIENT CONCERN THAT A MECHANIC CAN SEE A WARNING ON THE PART. HOPE I'M WRONG. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Structure, Jul 31, 2012
MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MONEY. I DECIDED NOT TO WASTE ANYMORE TIME PAYING DIAGNOSTIC FEES AND MAYBE HOPE THE VEHICLE FALLS APART I FEEL LIKE I AM UP AGAINST A WALL I KNOW THIS IS MY LAST TIME DEALING WITH FORD TIME TO MOVE ON ESPECIALLY WITH THIS 36,000 MILE WARRANTY CRAP. THE NOISE IS DEFINITELY THERE AS OTHERS CAN HEAR IT. I FEEL STUCK I JUST PRAY THAT NOTHING HAPPENS TO ME WHEN DRIVING THIS JUNK! *TR
Power train, Jul 23, 2012
A LIGHT IN THE SHAPE OF A WRENCH SUDDENLY APPEARS ON THE DASHBOARD OF THE CAR. THE CAR GOES IMMEDIATELY INTO NEUTRAL BUT ENGINE KEEPS RUNNING. MANAGED TO GET TO SHOULDER AND TURNED OFF CAR. WAITED AND RESTARTED. THIS WAS THE THIRD TIME IT HAPPENED, BUT THE FIRST TIME IT HAPPENED ON A HIGHWAY, CREATING A POTENTIALLY DANGEROUS SITUATION. EACH TIME, THE LOCAL FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AND KEPT THE CAR FOR SEVERAL WEEKS. THEY'VE NEVER BEEN ABLE TO FIND OUT WHAT IS CAUSING THIS. *TR
Power train, Jul 20, 2012
WHILE DRIVING AT 35MPH IN THE CITY, THE CAR LOST ALL POWER, WHILE IT WAS ABLE TO STEER AND BRAKE, THE GAS PEDAL DID NOT WORK, RPM SLOWED TO 500 AND THE CAR COASTED TO A STOP. THE WRENCH WARNING LIGHT TURNED ON. I TURNED OFF THE IGNITION AND WHEN I RESTARTED THE CAR, IT RAN WELL. THE SAME SITUATION AND SEQUENCE OCCURRED 24 HOURS LATER. I TOOK THE CARE TO A LOCAL FORD DEALER WHO SAID THAT THE COMPUTER REVEALED NO ISSUES. THEY KEPT THE CAR AND WERE ABLE TO EXPERIENCE THE LOSS OF POWER ON A TEST DRIVE. ACCORDING TO THE MECHANIC, THE COMPUTER SHOWED NO ERROR CODE BUT THEIR READINGS REVEALED ERRATIC READINGS WITH THE MASS AIR SENSOR. THEY REPLACED IT BUT TOLD ME THAT THE SENSOR ITSELF DID NOT SEEM OT BE MALFUNCTIONING. THE DEFECT CAUSED A POTENTIAL DANGEROUS SITUATION. WITHOUT POWER, THERE WOULD BE NO WAY TO GET OUT OF THE WAY OF TRAFFIC. I WAS FORTUNATE THAT THE ROAD WAS QUIET AND I COULD COAST FROM THE INSIDE LANE TO THE SIDE OF THE ROAD WITHOUT BEING HIT BY ANOTHER VEHICLE. *TR
Power train, Jul 20, 2012
DRIVING ON FREEWAY, BETWEEN 4PM AND 5PM, 40MPH. WRENCH LIGHT CAME ON AND PRESSING GAS PEDAL RESULTED IN NO FORWARD MOMENTUM OR RESPONSE FROM THE RPM GAUGE. PULLED OVER COASTING, NO FURTHER RESPONSE FROM THE GAS PEDAL IN PARK OR NEUTRAL. RESTARTED CAR, PROCEEDED NORMALLY. HAPPENED AGAIN A MONTH LATER, SAME SPEED, SAME TIME OF DAY. TOOK CAR TO THE DEALER. THEY WERE ABLE TO IDENTIFY THE ISSUE (THROTTLE BODY) RIGHT AWAY FROM MY DESCRIPTION. THE THROTTLE BODY WAS REPLACED, NO FURTHER ISSUES. I HAVE SEEN SEVERAL COMPLAINTS VIA THE INTERNET REGARDING THE SAME ISSUE. ISSUE WAS REPLICATED IN A NON-RELATED VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=6HKMOS9POHU. *TR