2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Tires, Equipment, Jan 23, 2010
I GOT A FLAT TIRE ON THE REAR RIGHT SIDE OF A RENTED 2010 FORD ESCAPE. THE ENCLOSED JACK IS UNABLE TO RAISE THE VEHICLE HIGH ENOUGH TO ALLOW REMOVAL OF THE FLAT TIRE AND INSTALLATION OF THE SPARE TIRE. THIS WAS THE CASE EVEN AFTER I PLACED THE JACK ON A 2 INCH BOARD TO PROP IT UP. I WAS FORTUNATE TO BE WITHIN PHONE CONTACT OF A AAA SERVICE STATION SO THAT THE TIRES COULD BE EXCHANGED USING A LARGE PROFESSIONAL JACK. THIS COULD HAVE BEEN A SERIOUS ISSUE ON A COUNTRY ROAD IN THE MIDDLE OF THE WINTER. *TR
Air bags, Electronic stability control (ESC), Jan 13, 2010
WE WERE STAYING AT A HOTEL AT THE INNER HARBOR IN BALTIMORE MARYLAND. WE PULLED INTO THE ENTRY WAY OF THE HOTEL. WE GOT OUT OF VEHICLE AND WERE GOING TO HAVE IT VALET PARKED FOR THE EVENING. BEFORE THE DRIVER COULD GET MORE THAN 7 FEET FROM WHERE WE WERE STANDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER DID NOT HIT ANYTHING, DID NOT JUMP A CURB, OR DO ANYTHING THAT SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WE HAD TO HAVE THE ESCAPE TOWED TO A DEALER IN BALTIMORE MARYLAND. THE DEALER STATED THAT ALTHOUGH NO DAMAGE WAS NOTED ANYWHERE ON THE SUV, FORD WOULD NOT WARRANTY THE REPAIRS AS THERE WAS SOME SORT OF IMPACT DATA IN THE COMPUTER. WE THEN WENT THROUGH OUR INSURANCE CARRIER, THEY SENT OUT AN ADJUSTER. THE ADJUSTER FOR STATE FARM ALONG WITH 2 FORD MECHANICS SEARCHED THE SUV TOP TO BOTTOM, FRONT TO BACK AND COULD NOT FIND ANY REASON OR VISIBLE DAMAGE THAT WOULD CAUSE THE AIRBAGS TO DEPLOY. SO STATE FARM IS NOT GOING TO COVER THE REPAIRS, AND UPON FURTHER CONVERSATIONS WITH FORD MOTORS, THEY STATE THAT THEY WOULD NOT COVER THE REPAIRS AND THERE WAS NO WAY TO APPEAL THEIR DECISION. I AM FILING A FORMAL COMPLAINT WITH YOU TODAY AS I FEEL THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT IF IT WERE TO OCCUR JUST 10 MINS EARLIER WHILE DRIVE 60 MPH ON INTERSTATE I 95. PLEASE NOTE THAT THE VEHICLE ONLY HAS 1128 MILES ON IT AT THE TIME OF THE INCIDENT. SHOULD YOU REQUIRE ADDITIONAL INFORMATION, I HAVE WRITTEN STATEMENTS FROM THE VALET DRIVE AT THE HOTEL, A STATEMENT FROM THE STATE FARM ADJUSTER STATING NO DAMAGE, PICTURES SHOWING SO DAMAGE, THE HOTLINE REQUEST DATA THE MASTER MECHANICS SENT TO FORD WITH THE DTC CODES. THANK YOU IN ADVANCE FOR YOUR TIME. *TR
Steering, Electrical system, Jan 6, 2010
PURCHASED 2010 FORD ESCAPE XLT ON 12-12-09. ON MONDAY, 12-14-09 POWER STEERING WENT OUT AND LIGHT FOR STABILIZER CAME ON AND WOULD NOT SHUT OFF. CAR WAS HARDLY DRIVABLE AND EXTREMELY HARD TO STEER. DEALERSHIP STATED THE POWER STEERING WAS NEWLY COMPUTERIZED THIS YEAR AND DID NOT RUN ON BELT AND PISTONS ANYMORE. DEALERSHIP REPLACED STEERING COLUMN AND RETURNED CAR ON FRIDAY 12-18-09. TODAY IS 1-6-10 AND MY POWER STEERING WENT OUT AGAIN TONIGHT. WILL BE TAKING VEHICLE TO DEALERSHIP TOMORROW. WILL POST SECOND COMPLAINT FOR THE 2ND INCIDENT ONCE RESOLVED. *TR
Air bags, Dec 18, 2009
AIR BAG SYSTEM SPONTANEOUSLY DEPLOYED WHILE CAR WAS IN MOTION- VEHICLE WAS NOT INVOLVED IN COLLISION- JUST DRIVING DOWN ROAD. *TR