2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Engine, Dec 24, 2020
MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
Engine, Dec 22, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.
Vehicle speed control, Engine, Dec 18, 2020
AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.
Engine, Dec 16, 2020
VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.
Electrical system, Dec 15, 2020
REMOTE START HAS ALSO VERY WORKED
Electrical system, Dec 15, 2020
WE HAVE AN ELECTRICAL PROBLEM WHERE SOMETIMES PHONE WILL NOT WORK OR AUTOMATICALLY CONNECT . THE RADIO GOES OUT AND WE ALSO HAVE AND ISSUE THE THE TRUNK NOT OPENING OR CLOSING WHEN REAR BUTTON OR DASH BUTTON IS PUSHED. I AM CONCERNED THAT THIS ISSUE MAY GIVE OTHER TROUBLE IN THE FUTURE . THIS HAPPENS ALMOST EVER OTHER DAY
Electrical system, Other or unspecified, Dec 15, 2020
THE POWER STEERING ASSIST FAULT. I AM UNABLE TO TURN THE STEERING WHEEL. IT IS HARD TO TURN. WHEN STARTING THE CAR THE ERROR MESSAGE POWER STEERING ASSISTANT FAULT. I COMES ON AND GOES OFF.
Power train, Dec 10, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE TRANSMISSION CONTROL MODULE WOULD RECOGNIZE THE VEHICLE IN THE REVERSE POSITION AND WOULD ROLL BACKWARDS WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER ONLINE AND WAS INFORMED TO CONTACT NHTSA FOR ASSISTANCE. THE VEHICLE REMAINED IN POSSESSION OF THE MECHANIC AND HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Power train, Exterior lighting, Other or unspecified, Dec 10, 2020
TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY SOUNDS TO BE CONCERNED WITH AND TOLD HER SHE WOULD BE FINE TO DRIVE IT TO HER VOLLEYBALL PRACTICE'I SAID''IT DOESN'T SOUND LIKE ANYTHING THAT WILL CAUSE IT TO DIE ON THE SIDE OF THE ROAD.' WITHIN 10 MINUTES AFTER LEAVING CALLED TO SAY THE CAR WAS LOSING POWER AND BARELY MOVING ON A BUSY CITY STREET. SHE HAD TO COAST ACROSS ONCOMING TRAFFIC WITH NO POWER TO GET TO A STREET WHERE SHE COULD WAIT FOR ME. ULTIMATELY WHERE SHE WAS STRANDED WAS A DANGEROUS SPOT TO BE FOR OTHER CARS TURNING ONTO THE STREET BECAUSE OF A WALL BLOCKING THEIR VIEW OF HER VEHICLE UNTIL THEY MADE THE TURN. WHEN I ARRIVED I CONFIRMED THAT THE CAR WAS NOT DRIVEABLE. SHIFTING IN AND OUT OF GEARS BARELY GENERATED ANY MOVEMENT. IT TOOK 20 MINUTES DRIVING ON A RESIDENTIAL STREET AT ABOUT 3 MPH TO REACH A PARKING LOT (IT TOOK ONE MINUTE TO GET THE CAR OVER A SLIGHT HUMP TURNING INTO THE PARKING LOT) WHERE I LEFT THE VEHICLE OVERNIGHT UNTIL I COULD HAVE IT TOWED TO A FORD DEALERSHIP. FORD DIAGNOSED THE FOLLOWING 'SUSPECT TORQUECONVERTER INTERNAL FAILURE SENT METAL THROUGH THEPUMP (WHINE) AND THROUGH OUT THE REST OF THETRANSMISSION.' TWO REPAIR OPTIONS NEW TRANSMISSION FOR $5,809.18 OR OVERHAUL FOR $5,181.57. THIS IS A COMMON ISSUE AND IS DANGEROUS ENOUGH TO WARRANT A THOROUGH INVESTIGATION. VEHICLES SHOULD NOT GO FROM RUNNING FINE TO COMPLETE FAILURE WHILE DRIVING ON BUSY ROADWAYS. REPLACING A TORQUE CONVERTER IS ONE THING BUT A FAILURE OF A TORQUE CONVERTER CAUSING A $5,000+ REPAIR JOB IS ANOTHER THING. WARNING LIGHT AFTER FAILURE MAY ALSO NEED TO BE INVESTIGATED. THIS VEHICLE HAS A RECORD OF REGULAR ROUTINE MAINTENANCE.
Power train, Engine, Dec 8, 2020
I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.
Power train, Dec 7, 2020
I WAS DRIVING ON A STATE HIGHWAY AND THE CAR STARTED SLOWING DOWN. WHEN I PRESSED THE GAS THE ENGINE REVVED BUT THE CAR HAD NO POWER. THE CAR STOPPED IN THE MIDDLE OF THE ROAD, AND WHEN I TRIED TO SHIFT TO THE "SPORT" SHIFT IT WAS CLEAR THAT THE TRANSMISSION WOULD NOT ENGAGE PROPERLY. I PUSHED THE CAR (OUT OF THE HIGHWAY) ONTO THE SHOULDER AND TURNED THE CAR OFF. I WAITED ABOUT 15 MINUTES, STARTED THE CAR AND DROVE IT 5 MILES HOME. ONCE ON THE WAY HOME I HAD TO TURN IT OFF FOR 15 MINUTES AGAIN. IT WAS SHIFTING ERRATICALLY AND WAS BARELY ABLE TO MAKE IT HOME. WHEN I GOT HOME AND PULLED INTO THE DRIVEWAY, THE "SERVICE TRANSMISSION" LIGHT CAME ON. THIS WAS THE FIRST INDICATION THAT I WAS GIVEN THAT THERE WAS A PROBLEM. THIS IS VERY DANGEROUS, SINCE THE CAR JUST DIED ON THE HIGHWAY WITH NO WARNING. I AM VERY LUCKY THAT IT WAS NOT A BUSY HIGHWAY AND THAT I WAS ABLE TO GET OUT OF THE ROAD QUICKLY. I'M TOLD BY THE DEALERSHIP THAT IT IS THE TORQUE CONVERTER AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. THIS NEEDS TO BE RECALLED BEFORE SOMEBODY GETS KILLED BY HAVING THIS HAPPEN ON THE HIGHWAY. WE SHOULD AT LEAST GET A WARNING *BEFORE* IT HAPPENS.
Power train, Engine, Dec 6, 2020
MY CAR QUIT WORKING AND I HAVE BEEN TRYING TO GET IT FIXED SINCE 10/24. IT DEFINITELY SOUNDS LIKE THE RECALL ISSUE BUT FORD IS TELLING ME ITS NOT. THEY WANT TO CHARGE ME $5500 TO FIX IT BUT IT DEFINITELY SOUNDS LIKE A BUSHING ERROR.
Power train, Dec 4, 2020
MY 2014 FORD ESCAPE DROVE FINE UNTIL MY HUSBAND DROVE IT TO WORK AND WAS TRYING TO BACK INTO A PARKING SPOT. THE CAR WOULDN'T GO INTO REVERSE. LATER THAT NIGHT WHEN HE LEFT WORK THE CAR STARTED SHIFTING ROUGH SO HAD THE CAR TOWED TO PREVENT MORE DAMAGE. WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW TRANSMISSION AT 116,000 MILES. SO I HAVE BEEN WORKING WITH FORD TO SEE IF THEY WILL PAY ALL OR AT LEAST HALF. NOW 17 MONTHS LATER I HAVE JUST GIVEN UP ON THE RUN AROUND WITH THE HOME OFFICE FOR SOMETHING THAT SHOULD HAVE BEEN A RECALL FOR BAD PARTS AND JUST PAYING FOR THE FIX. EITHER REPLACEMENT TOWARD PLANETARY DISK WITH SOLENOID DAMAGE. OR NEW TRANSMISSION.
Engine, Dec 4, 2020
IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.
Power train, Dec 3, 2020
I WAS DRIVING DOWN THE ROAD AND AN "INFO" LIGHT CAME ON SAYING "TRANSMISSION FAULT - SERVICE TRANSMISSION NOW". THEN CHECK ENGINE LIGHT CAME ON. TOOK CAR TO A TRANSMISSION REPAIR COMPANY AND THEY SAID IT'S A TORQUE CONVERTER ISSUE AND I NEED A WHOLE NEW TRANSMISSION FOR $4,500!!!! THIS CAR ISN'T THAT OLD AND I'M SEEING THIS IS A VERY COMMON ISSUE WITH 2014 FORD ESCAPES. IN MOTION ON CITY STREET.
Power train, Dec 3, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT'S WIFE PLACED THE GEAR SHIFTER IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. DUE TO THE FAILURE, THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC DISCOVERED THAT THE TRANSMISSION FLUID WAS BLACK. ADDITIONALLY, METAL FRAGMENTS WERE FOUND WITHIN THE TRANSMISSION FLUID. THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE VEHICLE WAS THEN TOWED BACK TO THE FIRST INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. Failure occurred twice once when the vehicle stopped trying to exit parking space. Vehicle would not move when in reverse. Second failure was at the traffic light car would not move. Consumer stated problem went away and was taken to a dealer for diagnostics which showed burned black transmission and metal fragments were in the transmission pan.
Power train, Dec 1, 2020
VEHICLE HAS ONLY 78000 MILES... STOPPED TO MAKE A LEFT HAND TURN, AND WITHOUT WARNING... TRANSMISSION STOPPED WORKING. WOULD NOT PULL AT ALL. HAD TO PUSH VEHICLE WHILE IN HIGH TRAFFIC AREA..
Power train, Dec 1, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO LF DONNELL, INC (7955 MARKET ST, YOUNGSTOWN, OH 44512), AND WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 93,725.*DT*JB
Latches/locks/linkages, Nov 30, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND USED THE SEAT BELT TO SECURE THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235; (214) 296-4416) AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE WHICH DOOR LATCHES WERE REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Nov 25, 2020
UNDER 100,000 MILES AND THE TRANSMISSION IS INOPERABLE --- ROUGHLY $6,000.00 REPAIR AND THE BASE RETAIL IS ONLY ABOUT $8,200.00 ---- NO WARNING LIGHTS, NO PRIOR ISSUES OR WARNING OF AN ISSUE ---- STARTED POWER SURGING IN AND OUT OF GEAR RANGE AND EVEN STALLED THE VEHICLE WHILE IN MOTION BEFORE PARKING ---- WOULD START BACK UP BUT WAS VERY NOISY
Electrical system, Seat belts, Fuel/propulsion system, Nov 25, 2020, fire
PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I TRUST THAT YOU WILL RESOLVE THESE ISSUES IN A TIMELY MANNER, PROVIDE ME WITH A COST FREE LOANER VEHICLE, AND ALLOW ME TO TRADE IN THIS VEHICLE FOR ANOTHER ONE (CONSIDERING THE COSTS AND INCONVENIENCE INCURRED TO MYSELF AND THE INNATE POSSIBLE INJURIES THAT COULD HAVE OCCURRED DURING THE TIME THAT I WAS UNAWARE OF THESE. PLEASE EMAIL ME AT [XXX] ASAP *DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC CONSUMER STATED ANOTHER RECALL WAS CALLED WITHIN THE DOOR LATCHES. *JB
Power train, Nov 16, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ON SEVERAL OCCASIONS AFTER STOPPING THE VEHICLE WOULD NOT MOVE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCOTT PETERSON MOTORS LOCATED AT 30 5TH AVE, BELLE FOURCHE, SD 57717, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTERNAL CLUTCH INSIDE THE TRANSMISSION FAILED AND GEARS ONE THRU FOUR WERE INOPERABLE AND THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.*DT*JB
Engine, Nov 14, 2020
ENGINE KEEPS OVER HEATING BUT NO COOLANT LEAK WARNING LIKE KEEPS COMING ON SAYING ENGINE TEMP TO HIGH PULL OVER JUST GOT TRANSMISSION REPLACED BY FORD DEALERSHIP VEHICLE WAS TRAVELING AROUND 60MPH WHEN ENGINE TEMP WARNING LIGHT CAME ON AND WENT LIMP
Power train, Nov 11, 2020
PER FORD DIAGNOSIS, TRANSMISSION SHIFTER CABLE HAS DEGRADED OVER TIME CAUSING CAR TO REMAIN IN NEUTRAL, EVEN WHILE GEAR SHIFTER IS LOCATED IN PARK POSITION. CAR WILL NOT SIT IN PARK UNLESS PARKING BRAKE IS APPLIED. FOUND WHILE PARKING IN DRIVEWAY. KNOWN RECALL ON SOME 2014 FORD ESCAPES. THIS VIN WAS INDICATED AS NOT PART OF THE RECALL, BUT EXHIBITING THE EXACT SAME FAILURE. REFERENCE: 18V471000
Steering, Electrical system, Nov 10, 2020
LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000 ERROR. TAKING VEHICLE TO FORD TOMORROW FOR ADDITIONAL DIAGNOSTICS.