2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: service brakes
66 reports, newest first. Show all
Service brakes, Hydraulic, Jan 16, 2004
MY BRAKES FAILED AT A LOW RATE OF SPEED. I WAS DRIVING MY INFANT TO DAY CARE AT ABOUT 45 MILES AN HOUR. A CAR IN FRONT OF ME MADE A STOP SO I HIT MY BRAKES TO SLOW DOWN AND NOTHING HAPPENED. THE EXPLORER WOULD NOT SLOW DOWN. NO ABS LIGHT, ,NO LOSS OF PEDAL,NO VIBRATION,NOTHING. I PUMPED THE BRAKE PEDAL AND STILL NOTHING. I HAD TO GO INTO ONCOMING TRAFFIC AND MAKE A VERY SHARP TURN ONTO A SIDE RD TO AVOID HITTING THE CAR IN FRONT OF ME. BECAUSE OF THIS I ALMOST HIT AN ON COMING CAR. AFTER A FEW MINUTES THE BRAKE SEEMED FINE AGAIN. I HAVE HEARD OF PEOPLE HAVING THIS PROBLEM BEFORE AND TO MY KNOWLEDGE, NO CAUSE HAS YET BEEN FOUND. PLEASE LOOK INTO THIS. *CB
Service brakes, Hydraulic, Dec 1, 2003
WHILE DRIVING ABS WARNING LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
Service brakes, Hydraulic, Vehicle speed control, Nov 24, 2003
THE TACHOMETER CABLE FAILED AT 40,378 MILES. *AK CONSUMER STATED THAT THE VEHICLE CRUISE CONTROL FAILED AT 40,578 MILES AND THE ABS FAILED AT 47,900 MILES. IN ADDITION, THE COMPANY WHERE THE VEHICLE WAS BOUGHT IS ALREADY OUT OF BUSINESS. *LA *JB
Service brakes, Hydraulic, Oct 22, 2003
WHILE DRIVING, THE CONSUMER HEARD A NOISE AND LATER DISCOVERED, THE CALIPER WAS IMPROPERLY ADJUSTED. DEALER HAD BEEN NOTIFIED. MR THE CONSUMER HEARD A NOISE WHILE DRIVING . WHEN HE HAD COME TO A COMPLETE STOP, THE VEHICLE WAS PLACED INTO REVERSE AND THE LEFT FRONT WHEEL IMMEDIATELY LOCKED UP AND THE TIRE RAPIDLY DEFLATED. WHEN THE WHEEL WAS REMOVED, TWO BOLTS IN THE BRAKE CALIPER WAS GONE. THE CALIPER ASSEMBLY WAS WEDGED INTO THE RIM AND TORE A HOLE 1-2 INCHES IN THE RIM OF THE WHEEL. *SCC *JB
Service brakes, Hydraulic, Oct 7, 2003
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING, AND WHEN APPLYING THE BRAKES, VEHICLE WILL VIBRATE, AND EXTENDED STOPPING DISTANCE. *AK
Suspension, Service brakes, Hydraulic, Sep 29, 2003
WHILE DRIVING AT ANY SPEED FRONT END MADE NOISE . DEALER REPLACED THE UPPER BALL JOINTS,AND AN INDEPENDENT SHOP REPLACED THE ROTORS. BUT THE NOISE WAS STILL OCCURRING. *AK
Service brakes, Hydraulic, Sep 5, 2003
ABS SYSTEM DISENGAGES INTERMITTENTLY.*AK
Service brakes, Hydraulic, Aug 7, 2003
WHEN THE BRAKES WERE APPLIED, THE LEFT CALIPER RETURNED THE BRAKE PAD, WHICH CAUSED THE PAD TO WEAR, AND A SQUEAKING NOISE WAS HEARD FROM THE WHEEL. THE CONSUMER REPLACED THE REAR BRAKE PAD AND LEFT REAR ROTOR. DEALER NOTIFIED. *AK *CB *JB
Service brakes, Hydraulic, Aug 1, 2003
THE CONSUMER STATED THE BRAKE PEDAL FADED BEFORE THE VEHICLE RESPONDED TO THE PEDAL. THE DEALER DIAGNOSED MASTER CYLINDER FAILURE. *AK WHEN TESTED ON GRAVEL, ONLY THE BACK BRAKES WORKED WHICH WAS ONLY AFTER THE PEDAL WAS ALMOST TO THE FLOOR. COMPLETE FAILURE COULD HAVE RESULTED. *SCC *JB
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Jun 10, 2003
VEHICLE HAS ALWAYS HAD A PULSATING IN THE BRAKE PEDAL SINCE ABOUT 7000 MILES. THIS TIME THE BRAKE MASTER CYLINDER FAILED. UPON INSPECTION BY THE DEALER HE STATED THAT I NEEDED TO REPLACE BRAKES, ROTORS, ( BOTH OF WHICH HAVE BEEN REPLACED AT LEAST TWICE BEFORE ) MASTER CYLINDER, SERPENTINE BELT AND TENSIONER AND HAVE COMPLETE BRAKE SYSTEM FLUSH. ALL IN THE SPAN OF 3 YEARS. THIS VEHICLE HAS ALSO HAD THE BALL JOINTS REPLACED AND CONTROL ARMS AS WELL. MULTIPLE OCCURENCES OF THE SAME SYMPTOMS. *AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Visibility, Tires, Jun 3, 2003
THE FIRESTONE TIRES WERE REPLACED WITH GOODYEAR TIRES DUE TO HUMMING NOISES AND RECALL#00T005000. THE ENGINE MADE NOISE, VIBRATED, OVERHEATED AND WOULD NOT RESPOND UPON ACCELERATION. THE VEHICLES FAULTY SHOCKS CAUSED NOISE WHEN DRIVING OVER BUMPS IN THE ROAD, VIBRATION AND NOISE IN THE FRONT END. THE ABS WARNING LIGHT ILLUMINATED. THE DRIVERS SIDE WINDOW WAS OFF TRACK, WOULD NOT GO UP ALL THE WAY AND WENT UP UNEVENLY. THE STARTER BECAME STUCK MADE SCRAPING SOUNDS. THE CONSUMER REQUESTED A FULL REFUND OF THE PURCHASE PRICE IN ACCORDANCE TO THE LEMON LAW. *MR *SCC *NLM
Service brakes, Hydraulic, May 25, 2003
I HAVE A 2000 FORD EXPLORER SPORT WITH 24,040 MILES ON IT. I AM SCHEDULED FOR A THIRD BREAK JOB ON THIS SUV. I PERSONALLY THINK IT IS CRAZY THAT A VEHICLE WITH THAT LOW OF MILEAGE HAS THIS MANY PROBLEMS. I AM TAKING THE CAR TO A PRIVATE MECHANIC TO HOPEFULLY REMEDY THE PROBLEM. THE OTHER TWO SERVICES WERE PERFORMED BY FORD DEALERSHIPS. *NLM
Service brakes, Hydraulic, Power train, Apr 28, 2003
THE CAR WHILE THE DAY BEFORE RAN FINE,BEGAN BY SLIPPING WHILE IN REVERSE. WOULD NOT WORK IN REVERSE SO I IMMEDIATELY RETURNED THE CAR TO DRIVE WHERE IT WOULD NOT GO SMOOTHLY INTO THAT GEAR EITHER. THE CAR WILL DRIVE IN SECOND BUT WITH NOT MUCH POWER. THIS IS ONE OF MANY INCIDENTS WITH THIS VEHICLE IN LESS THAN 3 YEARS HAVING ALSO REPLACING THE BRAKES THREE TIMES IN AS MANY YEARS, TWICE HAD TO REPLACE THE ROTORS. *NLM
Service brakes, Hydraulic, Nov 7, 2002
REPEATED FAILURE OF BRAKE PADS AND ROTORS, FRONT AND REAR, LEFT AND RIGHT, AFTER NORMAL REPLACEMENT OF ORIGINAL BRAKES AT 35K (FRONT) AND 43K (REAR) MILES. ROTORS ARE WARPING EVERY 3-8000K MILES, RESULTING IN EXTREME VIBRATION AND EXTENDED STOPPING DISTANCE DURING BRAKING. THIS WITH DISCS WEARING EXCESSIVELY, RESULTING IN BLACKENED RIMS AFTER LESS THAN 1000 MILES OF DRIVING. SINCE DECEMBER 2001 (20K MILES), BRAKES AND ROTORS HAVE BEEN REPLACED 5 TIMES. MY DRIVING HABITS HAVE NOT CHANGED DURING THIS PERIOD. PROBLEMS ONLY BEGAN AFTER REPLACMENT OF ORIGINAL BRAKES. DEALER IS NOW INSISTING I PAY FOR ALL REPAIRS. WHICH WOULD MEAN A COMPLETE BRAKE JOB EVERY 2 MONTHS OTHER COMPLAINTS OF THIS NATURE EXIST. (IE, ODI #'S 766490, 722010, 753303, 8012462, 764972)
Service brakes, Hydraulic, Aug 31, 2002
TWO OF THREE EXPLORERS I TEST DROVE HAD THIS SAME PROBLEM. THIS ONE WHICH THE DEALER REPARED AND A 1999 MODEL WHICH I REPORTED TO THE DEALER. I ALSO HAD 2 IDENTICAL FAILURES ON A 1992 MERCURY SABLE WHICH FORD CREDITED AGAINST THE 1995 WINDSTAR I CURRENTLY HAVE IN THE SHOP FOR THIS SAME PROBLEM. NO SAFETY DEFECT LISTED. *AK
Service brakes, Hydraulic, Aug 30, 2002
PREMATURE FAILURE OF BRAKE PADS AND ROTORS. THIS IS THE SECOND TIME ROTORS HAVE BEEN REPLACED ON THIS VEHICLE. THIS VEHICLE SEEMS TO EAT PADS.*AK
Service brakes, Hydraulic, Jul 31, 2002
THIS IS THE SECOND FORD EXPLORER I HAVE OWNED. I NEVER HAD A BRAKE JOB PERFORMED ON THE FIRST EXPLORER. ON THE 2000 EXPLORER (MY SECOND EXPLORER), THIS IS THE THIRD TIME MY VEHICLE HAS HAD ITS BRAKES REPAIRED. MY DRIVING HABITS HAVE NOT CHANGED DURING THE OWNERSHIP OF THE VEHICLE. THE FIRST REPAIR WAS AT 21801MILES. THE SECOND REPAIR WAS AT 22490 MILES. THE THIRD REPAIR WAS AT 33575 MILES.*AK
Service brakes, Hydraulic, Jul 9, 2002
THE BRAKE BOOSTER FAILS INTERMITTENTLY AND CAUSES AN APPROXIMATE 90% LOSS OF BRAKING POWER. THE PEDAL IS HIGH AND FIRM BUT NO BRAKING POWER. THE EFFECT IS THE SAME AS WHEN THE BRAKES ARE PUMPED WITH THE ENGINE OFF CAUSING A LOSS OF VACUUM AND POWER ASSIST. IT DOES NO OCCUR WHEN THE DEALER SERVICE TESTED THE VEHICLE SO NO FIX AS YET.*AK
Service brakes, Hydraulic, Jun 24, 2002
WHEN STOPPING THERE IS GRINDING NOISE. DROVE TO DEALER, WHO STATED THAT ROTORS WERE COMING APART. ROTORS CRUMBLE UP IN CONSUMER'S HAND. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Service brakes, Hydraulic, May 31, 2002, crash
ON 12/4/01 TRAVELING APPROXIMATELY 55 MPH WHEN I HAD TO SUDDENLY BRAKE FOR A SUDDENLY STOPPED CAR IN FRONT OF ME. I PRESSED THE BRAKE AND NO ABS DEPLOYED THUS CAUSING ME TO HIT THE CAR IN FRONT OF ME AT NEAR FULL SPEED. UPON IMPACT OF MY FRONT END WITH REAREND OF OTHER CAR, MY TRUCK SUSTAINED MAJOR DAMAGE TO THE ENTIRE FRONT END, INCLUDING FENDER, PUNCTURED RADIATOR, COMPRESSED BOTH SIDE PANELS, FOLDED HOOD. IT WAS NOT DRIVEABLE AT THE TIME OF THE ACCIDENT AND HAD TO BE TOWED. THE ANTI-LOCK BRAKES DID NOT WORK AND NO AIR BAG WAS DEPLOYED. I HAVE SUSTAINED PHYSICAL INJURIES RELATED TO FAILURE OF THESE TWO SAFETY DEVICES. THE MECHANIC STATES THE AIRBAG SENSOR WAS SMASHED IN ACCIDENT. THE DEALER STATES MY BRAKES WERE FULLY FUNCTIONING. AFTER I RECEIVED MY REPAIRED TRUCK, THE ANTI-LOCK BRAKES DID NOT WORK. I BROUGHT IT BACK TO THE DEALER THEY SAID THEY DID WORK, I MUST BE MISTAKEN. I PICKED THE TRUCK UP AND I SUDDENLY HAD ANTI-LOCK BRAKES.*AK
Service brakes, Hydraulic, Oct 16, 2001
BRAKE ROTOR VIBRATION-HAVE HAD ROTORS TURNED TWICE WITH FIRST TIME LISTED ABOVE AND SECOND IN JULY/2001 WITH APPROX 40000MILES. IS THIS WARPING NORMAL WITH THIS MILEAGE? MOSTLY DRIVEN ON HIGHWAY WITH SOME CITY MILES. NO OTHER VEHICLE I'VE OWNED HAS REQUIRED SUCH FREQUENT MAINTENANCE ON THE ROTORS. *AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Wheels, Sep 28, 2001
FRONT END SHAKES AND THE VEHICLE FLOATS. VEHICLE WANDERS IN BETWEEN LANES. DEALER REPLACED FRONT SHOCKS, BUT THE LOOSE FEELING IS STILL THERE.*AK THE VEHICLE WAS VIBRATING DUE TO BENT RIM. THE BRAKE FAILED AT 6000 MILES. THERE WAS ENGINE NOISE AND THE CAUSE WAS NOT KNOWN. THE TIRES WERE ON RECALL AND WERE REPLACED BY FIRESTONE. THE SHCOCK ABSORBERS ALSO FAILED. *YH
Service brakes, Hydraulic, Sep 20, 2001
LEFT SIDE BRAKE CALIPER FELL OFF, CAUSING WHEELS TO LOCK UP. THIS WAS A WEEK AFTER THE PASSENGER SIDE WAS TIGHTENED BY DEALER DUE TO NOISE IN FRONT END. HAVE ALL PAPERWORK AND ALSO DIGITAL PICTURES. IF THE CALIPER WOULD HAVE DROPPED OFF ON THE FREEWAY, IT COULD HAVE BEEN A DISASTER....THANKS. *AK
Service brakes, Hydraulic, Aug 6, 2001, crash
WHENEVER VEHICLE HAS BEEN THROUGH A CAR WASH UNDER CARRIAGE GETS WET, AND BRAKES FAIL TO WORK PROPERLY. HAD REAR ENDED ANOTHER VEHICLE WHEN THIS HAD HAPPENED. MECHANIC INDICATED PROBLEM WILL ALWAYS HAPPEN WHEN BRAKES ARE WET.*AK
Service brakes, Hydraulic, Jun 21, 2001
AT LOW SPEEDS OF 20-35MPH WHEN BRAKING VEHICLE SLIDES & SWERVES, BRAKES SHAKES. *AK