2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints
1,078 reports, newest first.
Service brakes, Hydraulic, Jul 9, 2002
THE BRAKE BOOSTER FAILS INTERMITTENTLY AND CAUSES AN APPROXIMATE 90% LOSS OF BRAKING POWER. THE PEDAL IS HIGH AND FIRM BUT NO BRAKING POWER. THE EFFECT IS THE SAME AS WHEN THE BRAKES ARE PUMPED WITH THE ENGINE OFF CAUSING A LOSS OF VACUUM AND POWER ASSIST. IT DOES NO OCCUR WHEN THE DEALER SERVICE TESTED THE VEHICLE SO NO FIX AS YET.*AK
Visibility, Jul 2, 2002
WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.*AK
Seats, Jul 1, 2002
WHILE SITTING INSIDE OF VEHICLE AND WITHOUT PRIOR WARNING DRIVER'S SIDE SEAT BROKE. AND DRIVER WENT BACKWARDS TOWARD THE REAR SEAT. DEALERSHIP WAS AWARE OF PROBLEM.JLG.
Seats, Jun 25, 2002
I WAS LUCKY. I JUST CAME HOME, PARKED CAR. WHEN I WENT INTO THE BACK SEAT AND TOUCHED THE BACK OF THE DRIVER SEAT IT COLLAPSED. IF I WERE STILL DRIVING I COULD HAVE CAUSED AND ACCIDENT AND BEEN POSSIBLY KILLED WITH MY CHILDREN IN THE VEHICLE. THE BACK OF THE SEAT JUST COLLAPSED*AK
Service brakes, Hydraulic, Jun 24, 2002
WHEN STOPPING THERE IS GRINDING NOISE. DROVE TO DEALER, WHO STATED THAT ROTORS WERE COMING APART. ROTORS CRUMBLE UP IN CONSUMER'S HAND. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Fuel system, Gasoline, Power train, Jun 20, 2002
WHEN PARKING VEHICLE ON AN INCLINE, GAS GAUGE WILL READ INCORRECTLY. ONCE VEHICLE IS MOVING AGAIN GAS GAUGE KEEPS READING INCORRECTLY. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER INSISTS THAT THIS IS HOW THE GAS GAUGE WORKS.*AK. ALSO THE POWER TRAIN CONTROL MODULE WAS REPLACED, THE FUEL INJECTION SYSTEM WAS REPLACED, CONSUMER STATES IF SHE FILLS THE GAS TANK UP, 150 MILES LATER IT WILL BE A HALF TANK, AND THEN IF SHE HITS A BUMP IN THE ROAD THE NEEDLE WILL READ FULL, THE FUEL TANK SENDER, SENDING UNIT AND INSTRUMENT CLUSTER HAVE BEEN REPLACED.*JB
Seats, Jun 18, 2002
CONSUMER STATES MANUFACTURER DESIGNED THE TETHER HARDWARE FOR A CHILD SAFETY SEAT TO TAILOR THE FRONT SEAT INSTEAD OF THE BACK. BY LAW IT IS RECOMMENDED CHILDREN 12 AND UNDER ARE TO BE BUCKLED IN THE BACK SEAT. THAT IS THE SAFEST PLACE. THE CHILD SAFETY SEAT IS NOT OPERABLE FOR BACK SEAT OCCUPANTS. *JG
Interior lighting, Equipment, Jun 13, 2002
RADIO LIGHTS AND CLOCK JUST WENT OUT-WILL COME ON WHEN COLD---MANY PEOPLE ARE EXPERIENCING SAME PROBLEM --FORD SAYS REPLACE RADIO--FOR $650. PEOPLE HAVE DONE THIS AND STILL HAVE IT GO OUT AGAIN--RADIO LIGHTS AND INTERIOR LIGHTS SHOULD WORK FOR MORE THAN 2 YEARS. *AK
Air bags, Jun 6, 2002, crash
VEHICLE HIT 5 FEET STONE WALL AT 25 MPH, AND NEITHER AIRBAG DEPLOYED. DRIVER HIT HER HEAD ON STEERING WHEEL AND SUFFERED HEAD TRAUMA/ BROKEN CHEEK AND NOSE. VEHICLE WAS TOTALLED.*AK
Service brakes, Hydraulic, May 31, 2002, crash
ON 12/4/01 TRAVELING APPROXIMATELY 55 MPH WHEN I HAD TO SUDDENLY BRAKE FOR A SUDDENLY STOPPED CAR IN FRONT OF ME. I PRESSED THE BRAKE AND NO ABS DEPLOYED THUS CAUSING ME TO HIT THE CAR IN FRONT OF ME AT NEAR FULL SPEED. UPON IMPACT OF MY FRONT END WITH REAREND OF OTHER CAR, MY TRUCK SUSTAINED MAJOR DAMAGE TO THE ENTIRE FRONT END, INCLUDING FENDER, PUNCTURED RADIATOR, COMPRESSED BOTH SIDE PANELS, FOLDED HOOD. IT WAS NOT DRIVEABLE AT THE TIME OF THE ACCIDENT AND HAD TO BE TOWED. THE ANTI-LOCK BRAKES DID NOT WORK AND NO AIR BAG WAS DEPLOYED. I HAVE SUSTAINED PHYSICAL INJURIES RELATED TO FAILURE OF THESE TWO SAFETY DEVICES. THE MECHANIC STATES THE AIRBAG SENSOR WAS SMASHED IN ACCIDENT. THE DEALER STATES MY BRAKES WERE FULLY FUNCTIONING. AFTER I RECEIVED MY REPAIRED TRUCK, THE ANTI-LOCK BRAKES DID NOT WORK. I BROUGHT IT BACK TO THE DEALER THEY SAID THEY DID WORK, I MUST BE MISTAKEN. I PICKED THE TRUCK UP AND I SUDDENLY HAD ANTI-LOCK BRAKES.*AK
Electrical system, May 20, 2002, fire
CONSUMER STATES WHEN LEFT TURN SIGNAL IS USED, SMOKE BEGINS TO COME OUT OF THE OPENING WHERE THE EMERGENCY LIGHT BUTTON IS LOCATED, RESULTING IN THE LEFT TURN SIGNAL TO BE INOPERATIVE. *AK *TT
Power train, May 15, 2002
I THINK SOMETHING IS WRONG WITH FORD TRANSMISSION BECAUSE I ONLY HAVE THIS VEHICLE FOR 2 YRS AND HAD TO PUT A BRAND NEW TRANSMISSION IN THIS VEHICLE THAT COST ME $1800.00. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761914
Air bags, May 15, 2002, crash
WHILE AT LOW SPEEDS DURING TRAFFIC CONSUMER WAS REAR ENED AT 60 MPH, AND CONSUMER WAS PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *AK
Air bags, May 14, 2002
THE AIRBAG WARNING LIGHT ILLUMINATED, TAKEN IN FOR WARANTY REPAIR, HAD SEVERAL WIRING HARNESSES REPLACED AND THE SIDE AIRBAG. *JG
Seat belts, May 10, 2002
CONSUMER STATES THE SEAT BELT ON LEFT BACK SEAT DOES NOT WORK, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*TT
Suspension, May 7, 2002
RIGHT FRONT HUB BEARING CRACKED, CONSUMER LOST CONTROL OF VEHICLE. WHEEL WAS SLANTED TO THE GROUND. DEALER CONTACTED. *AK *JG
Power train, May 3, 2002
WHILE DRIVING VEHICLE BECOMES HESITANT, AND JUMPS. TOOK TO DEALER, AND DEALER HAD REPAIRS DONE ON VEHICLE. TRANSMISSION WAS REPLACED. HOWEVER, VEHICLE LEAKS. TOOK TO DEALER AGAIN. DEALER STATED THAT TRANSMISSION HAS TO BE REPLACED A SECOND TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Exterior lighting, May 1, 2002
ABOUT 50% OF THE TIME THE TURN SIGNAL WILL NOT LOCK IN PLACE, YOU HAVE TO JOCKEY THE STEERING WILL TO GET THE TURN SIGNAL TO STAY ON. THE MECHANISM WAS SUPPOSEDLY REPLACED ON 1/17/2001 AND THE PROBLEM STILL EXISTED. I WAS TOLD THAT THIS WAS NORMAL OPERATION FOR THE TURN SIGNAL. ON APRIL 30, 2002 I HAD THE VEHICLE IN THE DEALER AND MENTIONED THE CONTINUED ISSUE WITH THE TURN SIGNAL. I WAS TOLD THAT SOME OF THEM ACT THIS WAY...IT'S JUST THE WAY IT IS (GREG BOWER). I CONTINUE TO DEAL WITH THIS PROBLEM. I FIND THE PROBLEM NOT ONLY AN IRRITANT, BUT ALSO A SAFTEY PROBLEM. I FIND MY ATTENTION DIVERTED FROM DRIVING SAFELY WHEN I AM TRYING TO GET THE TURN SIGNAL TO LOCK IN PLACE (TO SAFELY SIGNAL TO OTHER DRIVERS MY INTENTIONS).*JB
Tires, May 1, 2002
CONSUMER STATES TIRE IS FLAT. A LEAK WAS FOUND IN THE SIDEWALL OF THE FIRESTONE WILDERNESS AT 235/75R15 TIRE. DEALER REPLACED BAD TIRE. CONSUMER RECEIVED REIMBURSEMENT FOR TIRE THROUGH TIRE REPLACEMENT PROGRAM HOWEVER, DID NOT RECEIVE REIMBURSEMENT FOR 4 ADDITIONAL WILDERNESS AT 15 INCH TIRES (SERIAL # W2HL 1PY379). *TT
Engine and engine cooling, Apr 25, 2002
TENSIONER WAS UNDER WARRANTY - BUT DAMAGE IS NOT ($1K) FORD IS NOT HELPING. *AK
Seats, Apr 15, 2002
AFTER TAKEOFF DRIVER'S SEATBACK FELL BACK, BOLT HAD SNAPPED.*AK *MR
Vehicle speed control, Apr 10, 2002
WHILE DRIVING WITH CRUISE CONTROL ON AT 55MPH, AND AFTER TRYING TO APPLY BRAKES TO REMOVE CRUISE CONTROL, VEHICLE ACCELERATED TO 70MPH ON TWO OCCASIONS. DEALER NOTIFIED AND IS WAITING FOR PART WHICH IS NOT IN STOCK.*AK *TT
Engine and engine cooling, Apr 9, 2002
CONSUMER STATES SHE NOTICED A KNOCKING NOISE IN THE ENGINE AT ABOUT 10,000 MILES, CONSUMER WAS INFORMED THAT FORD WAS AWARE OF THE PROBLEM, BUT HAD NO FIX.*JB
Electrical system, Mar 30, 2002, fire
THE TRUCK BURST INTO FLAMES 2 MINUTES AFTER BEING SHUT OFF. VEHICLE COMPLETELY TOTALED.*AK
Engine and engine cooling, Mar 28, 2002
SHORTLY AFTER PURCHASING THE VEHICLE USED WITH 16000 MILES, I BEGAN TO NOTICE A VIBRATION AND RATTLING SOUND WHILE AT IDLE. IT APPEARS TO HAPPEN MORE OFTEN WHEN THE A/C COMPRESSOR IS RUNNING, CAUSING THE IDLE RPM'S TO BE EVEN LOWER. AT THIS LOW IDLE SPEED OF AROUND 500-600 RPM, THE VIBRATION AND RATTLING OCCURS AND ONLY STOPS IF THE RPM'S ARE INCREASED. AND WHILE DRIVING RECENTLY WITH 32600 MILES ON THE VEHICLE, THE RPM'S SEEMED TO BE ABNORMALLY HIGH, RESULTING IN INCREASED BRAKING EFFORT TO SLOW THE VEHICLE, AND AT STARTUP OF THE ENGINE, INITIAL IDLE SPEEDS OF UP TO 2500 RPM. ENGINE TEMPERTURE WAS ALSO NOTED TO BE ABOVE THE TYPICAL OPERATING TEMPERATURE AND COULD ONLY BE LOWERED BY SETTING THE HEATER & FAN ON HIGH TO REMOVE HEAT FROM THE COOLANT. NLM