2000 Ford Explorer

Problems, recalls and owner-reported issues

Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 1,078

Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.

Primary concernTires228 reports · 21% of complaints
Owner complaints1,078Filed with NHTSA
Recall relationship15 safety recallsNHTSA campaign records

What owners report most often

  1. Tires228
  2. Power train146
  3. Vehicle speed control129
  4. Engine and engine cooling102
  5. Electrical system101
  6. Air bags70
  7. Suspension69
  8. Service brakes66

Recalls and investigations

  1. Vehicle speed controlOct 13, 2009

    FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

    FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

    Campaign 09V399000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Vehicle speed controlAug 3, 2007

    ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    THIS COULD RESULT IN AN UNDERHOOD FIRE.

    DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

    Campaign 07V336000 on NHTSA.gov

  5. Fuel system, gasolineJun 13, 2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

    Campaign 06E056000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Seats, front assembly, reclinerAug 5, 2003

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.

    THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.

    DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 03V281000 on NHTSA.gov

  8. Vehicle speed control, cablesAug 5, 2003

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.

    THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.

    DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 03V280000 on NHTSA.gov

  9. StructureMar 7, 2003

    CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

    THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

    DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

    Campaign 03V094000 on NHTSA.gov

  10. Tires, tread/beltMay 22, 2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.

    SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

    THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.

    Campaign 01X001000 on NHTSA.gov

  11. Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.

    OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.

    DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.

    Campaign 00V395000 on NHTSA.gov

  12. Tires, tread/beltAug 21, 2000

    TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.

    IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.

    THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.

    Campaign 00T005000 on NHTSA.gov

  13. Seat beltsAug 18, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

    DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 00V228001 on NHTSA.gov

  14. Air bags, side/windowJul 5, 2000

    VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.

    INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

    DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.

    Campaign 00V179000 on NHTSA.gov

  15. Electrical system, wiring, fuses and circuit breakersMar 7, 2000

    VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.

    AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.

    Campaign 00V072000 on NHTSA.gov

Representative owner complaints

1,078 reports, newest first.

  1. Tires, Nov 13, 2000

    EXPERIENCED PROBLEMS WITH TIRES, BEFORE RECALL (00T-005). *CJ

  2. Vehicle speed control, Nov 13, 2000

    THE IDLE AIR CONTROL VALVE STUCK AND REQUIRED REPLACEMENT. *MJS

  3. Visibility, Nov 10, 2000

    POSITIONING OF REAR VIEW MIRROR ON WINDSHIELD CREATES SERIOUS BLIND SPOT OUT FRONT WINDOW. *AK

  4. Tires, Nov 9, 2000

    FORD, EXPLORER, TIRE SIZE P255/70R16, DOT # VNCU1PX529. CONSUMER NOTICED TIRE WAS DISCOLORED, AND POSSIBLE TREAD FAILURE. REPLACED WITH GOODYEAR TIRES. *AK THESE TIRES ARE MADE IN CANADA ARE KNOWN FAILURES. *YH

  5. Tires, Nov 7, 2000

    ADVISED BY FIRESTONE TO FOLLOW INSTRUCTIONS ON PLACARD, NONE ON VEHICLE. *AK (DOT NUMBER: 0 TIRESIZE: P235/75R15) (DOT NUMBER: 0 TIRESIZE: P235/75R15)

  6. Tires, Nov 6, 2000

    VEHICLE WAS PARKED. NOTICED CRACKS IN LEFT REAR TIRE NEAR/THROUGH TREADS & ON CASING WHERE TREAD MEETS. TOOK TO FIRESTONE RETAILER TO HAVE TIRES REPLACED & TIRES NOT ON RECALL. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 11,000 MILES.*AK

  7. Tires, Nov 6, 2000

    CONSUMER REPLACED FIRESTONE AT (P235/75R15) TIRES WHICH WERE NOT INCLUDED IN RECALL 00T-005 DUE TO MANUFACTURING LOCATION AND REQUEST REIMBURSEMENT. NLM

  8. Tires, Nov 3, 2000

    ORIGINAL TIRES ON A FORD, EXPLORER 2000, R15 DOT 8XHL. WHILE DRIVING A RENTAL VEHICLE, THE LEFT REAR FIRESTONE WILDERNESS AT TIRE FAILED,THE TIRE COMPLETELY CAME OFF THE RIM. CONSUMER FISHTAILED, BUT WAS ABLE TO REGAIN CONTROL.*AK *SLC

  9. Suspension, Nov 2, 2000

    CONSUMER COMPLAINS OF THE SUSPENSION CAUSING STEERING AND RIDING PROBLEMS. *SLC

  10. Trailer hitches, Oct 31, 2000

    CONSUMER FEELS THE TRAILER HITCH IS NOT SUFFICIENT FOR PULLING A CERTAIN AMOUNT OF WEIGHT. *SLC

  11. Steering, Suspension, Oct 30, 2000

    WHILE DRIVING ON HIGHWAY AT 45MPH VEHICLE STARTED VEERING TO LEFT INTO ONCOMING TRAFFIC. CONSUMER HAD NO CONTROL OF STEERING OR BRAKES, EVENTUALLY CONSUMER WAS ABLE TO GET OVER, AND WENT INTO A DITCH. TOOK TO DEALER, AND THEY COULD NOT DUPLICATE THE PROBLEM. *AK *SLC

  12. Visibility, Tires, Oct 28, 2000

    16" TIRE RECALLED ELSEWHERE, FORD NOT HONEST, REPLACED MYSELF $544.47. *AK (DOT NUMBER: VDCU1PX469 TIRESIZE: 255/70/R16)

  13. Seat belts, Oct 27, 2000

    EACH TIME WHEN CLOSING DRIVER'S SIDE DOOR SEAT BELT WILL BE CAUGHT BETWEEN DOOR, AND SEAT BELT WILL NOT RETRACT. *AK

  14. Electrical system, Oct 27, 2000, fire

    WIRING IN BACK CAUGHT FIRE, MOST ELECTRICAL COMPONENTS QUIT, SEVERE SMOKE, HAD TO HAVE TOWED TO DEALER. *AK

  15. Tires, Oct 26, 2000

    THESE TIRES ARE UNSAFE AND SHOULD BE RECALLED!*AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

  16. Exterior lighting, Visibility, Oct 25, 2000

    EVERYTIME IT RAINS TAIL LIGHTS FILL UP WITH WATER. ALSO, WATER ENTERS IN THE VEHICLE THROUGH THE BACK WINDOWS. VEHICLE HAS BEEN TAKEN TO THE DEALER ON 4 DIFFERENT OCCASIONS. DEALER HAS RESEALED LIGHTS AND WINDOWS AS REMEDY, BUT THE PROBLEM STILL OCCURS.

  17. Tires, Oct 25, 2000

    PE00-020; P23575R15, DOT #8XHLIPY329, ORIGINAL EQUIPMENT ON 2000, FORD, EXPLORER WITH 29,000 MILES. ON BOTH REAR TIRES THERE IS VISIBLE EVIDENCE OF CRACKS DEVELOPING AROUND THE EDGES OF THE TREAD ,CONSUMER CAN ACTUALLY SEE CORD . *AK FIVE TIRES WERE REPLACED AT OWNER'S EXPENSE DUE TO DISCOVERY OF VISIBLE CRACKS AND TREAD SEPARATION ON BOTH REAR TIRES. *YH

  18. Exterior lighting, Visibility, Other or unspecified, Oct 25, 2000

    SHORTLY AFTER PURCHASING THE VEHICLE THE LEFT REAR WINDOW BEGAN LEAKING DURING THE RAIN. AFTER TWO REPAIRS THE LUGGAGE RACK WAS REPLACED AND THE SEALS AROUND THE WINDOWS WERE REPLACED. THE TAIL LIGHT CASINGS BEGAN TO COLLECT WATER AFTER THE SECOND REPAIR. AFTER CLOSE INSPECTION THE CASE SURROUNDING THE TAIL LIGHTS WERE RUSTED. I HAVE HAD THE VEHICLE AT THE DEALERSHIP 4 TIMES FOR THE LEAKING AND IT HAS NOT BEEN FIXED. WATER IS GETTIING INTO THE ELECTRICAL SYSTEM OF THE VEHICLE THROUGH THE TAIL LIGHTS. I HAVE ALSO TAKEN THE TRUCK IN 3 TIMES FOR A GRINDING NOISE WHEN BRAKING. THE DEALER REPORTED THAT IT WAS AN ISSUE WITH THE ROTORS AND THE PROBLEM WAS FIXED. THE BRAKES CONTINUE TO GRIND DURING BRAKING AT SLOW SPEEDS AS WELL AS FAST BRAKING. THE LIGHTS AND WINDOWS IN THE BACK OF THE VEHICLE ARE LEAKING TO THE POINT THAT THE VEHICLE SMELLS MUSTY BECAUSE OF THE WATER LEAKS. THE DEALER WILL NOT DO ANYTHING ABOUT THE WATER DAMAGE OR THE LEAKING. I AM CONCERNED THAT THIS WILL SHORT OUT THE ELECTRICAL SYSTEM ON THE VEHICLE AND POSSIBLY RESULT IN A FIRE. I HAVE ASKED FOR A REPRESENTATIVE FROM FORD TO INSPECT THE VEHICLE AND THE DEALER REFUSES. I HAVE ALSO CONTACTED THE CUSTOMER ASSISTANCE CENTER FOR FORD MOTOR COMPANY. PLEASE PROVIDE ASSISTANCE WITH THIS ISSUE.

  19. Tires, Oct 25, 2000

    THE FIRESTONE TIRES ON THE VEHICLE EXPERIENCED FAILURE, HOWEVER NOT INCLUDED IN THE RECALL (OOT-005). *MJS

  20. Power train, Other or unspecified, Oct 24, 2000

    1ST FAILURE: TRANSMISSION WOULD NOT DOWNSHIFT. ENGINE CHECK ENGINE & O/D LIGHTS ON. DEALER REPLACED ALL ELECTRONIC TRANS COMPONENTS + VALVE ASSEMBLY. 2ND FAILURE: 2 MONTHS LATER TRANSMISSION SLIPPING, WOULD NOT ENGAGE ANY GEAR. FLUID LEAKING APPARENTLY FROM COOLING LINE.

  21. Tires, Oct 23, 2000

    ORIGINAL TIRES ON A 2000, FORD, EXPLORER SPORT, P23575R15, HD. DRIVER'S REAR TIRE, WHILE TRAVELING AT 65 MPH NO BUMPS ON THE ROAD, TIRE SEPARATED IN 3 SECTIONS, COMPLETELY SEPERATED. CONSUMER STATED THAT TIRE BUSTED FUEL TANK FEEDER TUBE.*AK

  22. Service brakes, Hydraulic, Visibility, Oct 20, 2000

    ABS LIGHT AND BRAKE LIGHT STAY ON, INDICATING A PROBLEM WITH BRAKING SYSTELM. ALSO, HEATER AND AIR CONDITIONER MALFUNCTIONED. PLEASE PROVIDE FURTHER INFORMATION.*AK

  23. Tires, Oct 20, 2000

    WHILE DRIVING THE RIGHT REAR FIRESTONE TIRE SEPARATED FROM THE WHEEL CAUSING THE STEERING WHEEL TO VIBRATE, THESE TIRES WERE NOT INCLUDED UNDER RECALL, CONSUMER PURCHASED FIVE NEW TIRES AND REQUEST REIMBURSEMENT. NLM

  24. Electrical system, Oct 20, 2000

    THE TURN SIGNAL AND WIPER SWITCH WERE REPLACED PRIOR TO RECALL (OOV-072) WHICH WAS PROBABLY THE REASON FOR FAILURE. *ET

  25. Engine and engine cooling, Power train, Oct 19, 2000

    NO SUMMARY