2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints
1,078 reports, newest first.
Service brakes, Hydraulic, Oct 17, 2000, crash
WHEN APPLYING BRAKES BRAKE LIGHT CAME ON INDICATING A MALFUNCTION WITHIN THE SYSTEM ,PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A COLLISION DUE TO A DEFECT IN THE FRONT LEFT BRAKE CALIPER. PLEASE GIVE ANY FURTHER DETAILS.*AK
Electrical system, Oct 17, 2000, fire
VEHICLE WAS PARKED FOR OVER 24 HOURS WHEN VEHICLE CAUGHT ON FIRE FOR NO APPARENT CAUSE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Tires, Oct 17, 2000
FIRESTONE SAYS THIS TIRE IS NOT ON RECALL LIST. IT SHOULD BE. FORD WILL TAKE NO RESPONSIBILITY. MY QUESTION TO THE DEALERSHIP WAS WHETHER OR NOT THEY KNEW ABOUT A PROBLEM WITH FIRESTONE TIRES AT THE TIME THEY SOLD ME THE VECHILE. IF THEY DID KNOW AND DID NOT DISCLOSE THIS INFORMATION TO ME, THEY SHOULD BE HELD RESPONSIBLE. (DOT NUMBER: XX TIRESIZE: P255R7016)
Suspension, Oct 16, 2000
THE VEHICLE HAS A VIBRATION / SHIMMY THAT APPEARS TO BE COMMING FROM THE FRONT END AT ALL SPEEDS ON BOTH ROUGH AND RELATIVELY SMOOTH ROAD SURFACES. WHEN GOING OVER RELATIVELY SMALL ROUTINE BUMPS, SUCH AS JOINTS IN A ROADS SURFACE, THE ENTIRE VEHICLE SHAKES. WHEN GOING OVER SLIGHTLY ROUGHER SURFACES SUCH AS A MAN-HOLE COVER THE FRONT WHEEL VIBRATION CONTINUES FOR 5-10 SECONDS AFTER, AND IS EXTREMELY HARD TO CONTROL. NAVIGATING SOME OF THE LARGER POT HOLES/ROUGH ROADS IN THE AREA IS EXTREMELY HAZARDOUS AS MAINTAINING CONTROL IS ALL BUT IMPOSSIBLE. I HAVE BROUGHT THE VEHICLE INTO THE DEALERS FOR SERVICE ON 5 SEPERATE OCCASSIONS, THE FIRST THREE TIMES I WAS TOLD THAT IT WAS NORMAL OPERATIONS, THE LAST TWO TIMES, THEY TRIED ADJUSTING THE TIRE PRESSURE, AND SUSPENSION BUT HAVE NOT FIXED THE PROBLEM.
Tires, Oct 16, 2000
HAD TO REPLACE ALL 4 TIRES ON VEHICLE AFTER 14,888 MILES - SIGNS OF TREAD SEPARATION ON TWO OF THE TIRES - VEHICLE PURCHASED AND LICENSED IN ARKANSAS BUT BEING DRIVEN BY SON IN NAVY STATIONED AT AFB IN OKLAHOMA CITY. VEHICLE PURCHASED IN LATE SPRING OF 2000 -- LOTS OF MILES (AVG. NEARLY 800 MILES PER WEEK) MOSTLY ON HIGHWAY AT SPEEDS OF 70 MPH. WHEN SON BROUGHT HOME HAD TO HOLD STEERING WHEEL TIGHTLY WITH TWO HANDS AT ALL TIMES TO ADEQUATELY MAINTAIN CONTROL OF VEHICLE. CALLED LOCAL FIRESTONE DEALER TO INSPECT AND THEY REFUSED SINCE TIRES WERE NOT PART OF RECALL SO HAD ALL TIRES REPLACED. AM CURRENTLY STORING REPLACED TIRES IN GARAGE PENDING SOME SORT OF ADJUSTMENT / REPLACEMENT. FORD DEALER AGREED TIRES NEEDED TO BE REPLACED BUT DID NOT OFFER ANY ASSISTANCE. (DOT NUMBER: 8XHL1PY389 TIRESIZE: P235/75R15)
Tires, Oct 13, 2000
THE CONSUMER FIRESTONE TIRES ARE ON THE CONSUMER ADVISIORY LIST, THE CONSUMERS TIRE WERE MADE IN NORTH CAROLINA BUT THE DEALER IS SAYING THE TIRES WERE MADE IN CANADA. NLM
Tires, Oct 13, 2000
RIGHT FRONT TIRE SHOWED SIGNS OF SEPARATION WHICH WAS CONFIRMED BY INSPECTOR OF TIRE DEALER, CONSUMER REPLACED ALL 4 TIRES PLUS SPARE WITH DIFFERENT BRAND (FIRESTONE WILDERNESS AT P255-16-70). NLM
Tires, Oct 11, 2000
FIRESTONE REPLACED RECALLED TIRES WITH A GENERIC TIRE. REPLACEMENT FAILED NO ACCIDENT. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )
Suspension, Oct 11, 2000, crash
VEHICLE FLIPPED OVER. *AK
Tires, Oct 11, 2000
CONSUMER REPLACED ALL FOUR FIRESTONE WILDERNESS TIRES (P255/70R1) ONCE THE DEALERSHIP NOTICE THAT THE INTERFACE POINT WHERE THE WALL MEETS THE TREAD IS NOT RIGID BUT VERY SOFT COMPARED TO THE OTHER THREE TIRES, IT CAN BE PRESSED WITH MINIMUM PRESSURE, CONSUMER REQUEST REIMBURSEMENT FOR TIRES REPLACED. NLM
Tires, Oct 10, 2000
REQUESTING REPLACEMENT FOR TIRES. RECD. LETTER STATING "NOT RECALL"
Tires, Oct 10, 2000
I HAVE THE WILDERNESS TIRES ..ON MY NEW FORD EXPLORER ..I AM SCARED TO DEATH FOR MY FAMILYS WELL FAIR PLEASE HELP (DOT NUMBER: HD TIRESIZE: 15'225)
Tires, Oct 10, 2000
FIRESTONE TIRES ARE INCLUDED IN RECALL 00T005, CONSUMER IS DISAPPOINTED THAT SHE IS ON A BACK ORDER LIST AND HAS YET TO RECEIVE REPLACEMENT TIRES. *SLC
Tires, Oct 4, 2000
I NEED SOME ASSISTANCE. I HAVE CONTACTED BRIDGESTONE/FIRESTONE ON SEVERAL OCCASIONS AND OTHER THAN A LIST OF FAQS I CAN GET NO ONE TO RESPOND. I LIVE IN GERMANY, THE DRIVING CONDITIONS HERE ARE VASTLY DIFFERENT TO THE US (SPEED WISE) AND I NEED TO KNOW HOW THIS AFFECTS THE TIRES ON MY CAR. I HAVE BEEN TOLD BY THE LOCAL AAFES GARAGE THAT THEY'RE OK, BUT THEY'D RECOMMEND CHANGING THEM ANYWAY! I DRIVE APPROXIMATELY 45 HIGHWAY MILES EACH DAY TO AND FROM WORK AT SPEEDS SELDOM LESS THAN 90 MPH. ARE THESE TIRES SAFE, IS THERE ANY TYPE OF "PLAN" IN PLACE TO TAKE INTO ACCOUNT THE DIFFERENT DRIVING CONDITIONS? MANY OF US ARE CONCERNED THAT THE SAFETY OF OUR FAMILIES AND OURSELVES IS IN SERIOUS JEOPARDY. THIS IS THE EXACT CONCERN I HAVE EXPRESSED TO THE TIRE COMPANY, FOLLOWED BY TWO MORE REQUESTS THAT THEY EITHER ANSWER OUR QUESTIONS OR PUT US IN TOUCH WITH SOMEONE WHO CAN. I FEEL THAT BECAUSE WE ARE OVERSEAS SERVING OUR COUNTRY, WE'RE "OUT OF SIGHT, OUT OF MIND". PLEASE HELP.
Electrical system, Other or unspecified, Oct 2, 2000
WHILE DRIVING SUV UP STEEP GRADE, IT STARTED TO SPUTTER. WHEN CROSSIING 4 LANE HIGHWAY, IT STALLED AND THE "CHECK ENGINE LIGHT" CAME ON. RESTARTED AND CONTINUED TO STALL SEVERAL TIMES. FINALLY AFTER SEVERAL START / STALLS IT QUIT COMPLETELY AND WOULD NOT RESTART. TOOK TO NEAREST (WAS 2 HOURS FROM HOME) FORD DEALERSHIP AND FOUND NOTHING WRONG WITH IT AFTER IT FINALLY WOULD START. I DON'T FEEL SAFE IN THIS SUV AT ALL. I HAVE TO 2 SMALL CHILDREN AND AM AFRAID TO TAKE ANOTHER VACATION IN IT!*AK
Tires, Oct 2, 2000
DRIVING TO INDIANAPOLIS ON A COLD MARCH NIGHT--SUDDEN COLLAPSE OF RIGHT FRONT TIRE--FRONT FACE OF TIRE COMPLETELY SEPERATED AT EDGE OF TRED---NOT A DECATUR, IL PLANT TIRE!--TOW TRUCK MECHANIC CALLED FOR HELP VIA 911--SAID HE NEVER SAW A SIMILAR BLOW-OUT--ALSO, HE REMOVED LUGNUTS BY HAND BECAUSE THEY WERE NOT TIGHTENED AT THE FACTORY--INCIDENT REPORTED TO SALES MGR. AT BILL MCCOY FORD IN MUNCIE, IN. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Tires, Oct 2, 2000
CONSUMER REQUEST REIMBURSEMENT FOR FIRESTONE TIRES WHICH WERE NOT APART OF THE INITIAL RECALL. NLM
Tires, Sep 29, 2000
SHE WAS TRAVELING ABOUT 25MPH ON THE HIGHWAY AND HIT A POTHOLE IN THE STREET, AND FRONT LEFT TIRE WAS PUNCTURD INSIDE OF THE TIRE. SHE TOOK THE SPARE OUT AND REPLACED IT. SHE TOOK THE TIRE TO A TIRE REPAIR SHOP TRIED TO REPAIR AND THE TIRE WOULD NOT HOLD AIR AND THE TIRE STARTED SPLITTING AT THE MIDDLE OF THE TIRE. THE TIRES ARE FIRESTONE WILDERNESS AT P23575R15. SHE HAS RECEIVED A RECALL LETTER.*AK THE FIRESTONE DEALER REFUSES TO REPLACE THE TIRE EVEN AFTER TELLING THE CONSUMER THAT THE TIRE WOULD BE REPLACED FREE OF CHARGE. *SLC
Tires, Sep 29, 2000
TIRE HAD A BLOWOUT AT APPROX. 70 MILES PER HOUR.THE BLOW OUT OCCURRED ON THE INSIDE SIDE WALL JUST BEFORE THE TIRE THREADS.CAR WENT OUT OF CONTROL ,BUT I MANAGED TO GET CAR TO THE SIDE OF THE ROAD.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Tires, Sep 29, 2000
ADDITIONAL TO ODI NUMBER 732801, NOT ONLY THAT THE SIDE WALL, WHERE THE TREAD MEETS LOOKED FUNNY, THE TREAD OF THE TIRES STARTED TO WEAR FUNNY. THIS ALSO GOES AS WELL AS THE 2 FRONT TIRES, WERE THE TREAD WAS STARTING TO WEAR FUNNY, AND ON THE OTHER SIDE OF THE TIRES ALL OF THE TIRES WHERE THE DOT NUMBER IS LOCATED THAT LOOKED FUNNY, AND IF I WOULD HAVE KEPT THEM ON MY EXPLORER SPORT WOULD HAVE HAD A BLOW OUT TOO. JUST TO LET YOU KNOW THAT I DO HAVE MY TIRES ROTATED IN THE SPRING EVERY YEAR. *AK (DOT NUMBER: 8XHL359 TIRESIZE: 235/R75/15)
Tires, Sep 29, 2000
THIS IS A SPARE TIRE, ON MY FORD EXPLORER SPORT WHERE THE SIDEWALLS, AND WERE THE TREAD OF THE TIRES MEETS, STARTED LOOKING FUNNY. ALSO THE TREAD OF THE TIRE WAS WEARING FUNNY. IF I WOULD HAVE KEPT THIS AND IF I HAD A BLOW OUT I WOULD HAVE HAD ANOTHER BLOW OUT WITH THIS SPARE. *AK (DOT NUMBER: 8XHL319 TIRESIZE: 235/R75/15)
Tires, Sep 29, 2000
THE 2 TIRES ON THE BACK OF MY FORD EXPLORER SPORT WHERE THE SIDE WALLS, AND WERE THE TREAD OF THE TIRES MEETS, STARTED LOOKING FUNNY. IF I WOULD HAVE KEPT THOSE TIRES ON MY EXPLORER SPORT IN ABOUT 3 TO 5 MONTHS THEY WOULD HAVE STARTED TO SEPARATE. THEREFORE I FEEL IT IS BEST TO HAVE THEM REPLACED. SO I WENT UP TO GOODYEAR'S TIRE AND ORDER 5 NEW TIRES FOR MY EXPLORER SPORT AND HAD THE FIRESTONE "WILDERNESS AT" TAKING OFF. I WILL TAKE THE WILDERNESS AT TIRES UP TO FIRESTONE THIS WEEKEND (09/30/00).*AK (DOT NUMBER: 8XHL359 TIRESIZE: 235/R75/15)
Other or unspecified, Sep 28, 2000, crash
NO SUMMMARY LISTED FOR ABOV EVEHICLE. *AK
Wheels, Sep 28, 2000
COMSUMER WAS PUTTING NEW TIRES ON THE VEHICLE BUT COULD NOT BECAUSE ALL FOUR RIMS ARE NOT SYMETRICALLY ROUND, THIS IS A DEFECT FROM THE FACTORY WHERE THE TIRES WILL NOT BALANCE OR KEEP AN ALIGNMENT. NLM
Vehicle speed control, Sep 27, 2000, crash
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAYAND WITHOUT PRIOR NOTICE VEHICLE STARTED TO SPEED UP AND DANCED ACROSS THE HIGHWAY. SHE TOOK FEET OFF THE GAS PEDAL AND THE BRAKE PEDAL, AND LET IT SLOW DOWN ON IT'S OWN. THERE WERE NO INJURIES.*AK