2001 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 730 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Explorer model years with reports.
Of the 2001 reports, 97 involved a crash and 41 involved a fire. 96 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Equipment, other, labelsOct 17, 2000
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567.4, "CERTIFICATION." THESE VEHICLES WERE SHIPPED FROM THE ASSEMBLY PLANT WITHOUT SAFETY CERTIFICATION LABELS.
INCORRECT TIRE INFLATION PRESSURE COULD RESULT IN TIRE TREAD SEPARATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CERTIFICATION LABELS.
Campaign 00V313000 on NHTSA.gov
Representative owner complaints
730 reports, newest first.
Vehicle speed control, Jan 4, 2008, crash
ON WEDNESDAY JANUARY 2, 2008 A ROLLOVER ACCIDENT OCCURED ON MY WIFES 2001 FORD EXPLORER. SHE WAS DRIVING HOME WHEN SHE SET HER CRUISE CONTROL TO 60 MPH. WHEN SHE HIT HER BRAKES TO RELEASE THE CRUISE CONTROL AND SLOW DOWN, THE VEHICLE DID NOT SLOW DOWN AND HER CRUISE CONTROL DID NOT RELEASE. SHE WAS ABLE TO GET THE VEHICLE SLOWED DOWN TO APPROXIMATELY 40 MPH WHEN SHE CAME TO A T IN THE ROAD. SHE WAS UNABLE TO MAKE THE TURN AND THE VEHICLE ROLLED OVER WITH HER AND 2 YOUNG CHILDREN IN THE VEHICLE. *CN
Vehicle speed control, Jan 4, 2008
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SINCE THAT TIME, THE DEALER HAS STATED EACH MONTH THAT THE PARTS WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE IS 59,000. UPDATED 02/15/08. *LJ
Vehicle speed control, Jan 3, 2008
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT SHE RECEIVED A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000). THE DEALER DISCONNECTED THE WIRING HARNESS AND STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2008. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 75,000 AND THERE HAD BEEN NO FAILURE TO DATE.
Vehicle speed control, Jan 2, 2008
RECEIVED CRUISE DEACTIVATION SWITCH RECALL IN AUGUST 2007. FORD WEBSITE NOTES PARTS WERE SHIPPED TO DEALERS. DEALERS HAVE NOT RECEIVED THE PARTS. THEY HAVE NO IDEA WHEN THEY WILL BE THERE. CALLED FORD CORP AND WAS ADVISED THE SWITCHES WOULD NOT BE SHIPPED UNTIL AT LEAST MARCH. THAT IS AT LEAST 8 MONTHS SINCE THEY DECIDED A RECALL WAS NECESSARY. WHY HAS THIS NOT BEEN MENTIONED IN THE MEDIA AND WHY HAVE THE CONSUMERS NOT BEEN SENT 2ND LETTERS ADVISING THAT FORD IS INCOMPETENT?*CN
Vehicle speed control, Dec 28, 2007
2001 FORD EXPLORER SPORT SPEED CONTROL SWITCH RECALL. CONSUMER STATES THAT THE DEALER STATED THAT THEY DID NOT HAVE ANY MORE PARTS BUT WOULD CALL AND DISCONNECTED THE SPEED CONTROL. SHE HAS YET TO HEAR FROM THE DEALER. *KB RECALL 07V336000. *JB
Vehicle speed control, Dec 5, 2007
I HAVE A '01 FORD EXPLORER INVOLVED IN A SAFETY RECALL FOR THE CRUISE CONTROL ISSUED IN AUG-07, AS OF TODAY 5-DEC-07) MY LOCAL DEALER STILL DOES NOT HAVE PARTS AND HAVE BEEN TOLD NOT TO EXPECT THEM UNTIL 1ST QUARTER. UNSATISFACTORY AND UNACCEPTABLE. IS FORD DELAYING SO THE EXPENSE DOES NOT HIT THEM THIS YEAR? THEY COULD SHOW A BETTER PROFIT FOR 2007 IF SO. SOUNDS LIKE MANIPULATING THE BOOKS TO ME, AT THE EXPENSE OF CONSUMER SAFETY. *TR
Electrical system, Dec 4, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE POSITIVE BATTERY CABLE AND NEGATIVE CABLE ARE MAPPED LIKE THE LETTER "T". THE PLASTIC POWER STEERING RESERVOIR'S RUBBER CASING IS CHEWED OFF ON THE SIDE FACING THE FRONT END OF THE VEHICLE. THE POWER STEERING AND FLUID RESERVOIR ARE SEPARATED BY AN INCH. THE BATTERY IS POSITIONED AT A DOWNWARD ANGLE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SHIFTS BACK AND CAUSES THE POWER CABLE TO RUB AGAINST THE RESERVOIR. THE SEAM AROUND THE RESERVOIR HAS SHARK LIKE TEETH WITH JAGGED EDGES THAT CUT INTO THE POSITIVE BATTERY CABLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 27,800 AND FAILURE MILEAGE WAS 25,800.
Vehicle speed control, Nov 19, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 82,000. RECEIVED 12/12/07. 64200 UPDATED 12/12/07
Vehicle speed control, Nov 2, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE PART FOR THE RECALL REPAIR WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 88,000.
Power train, Vehicle speed control, Nov 2, 2007
ON OCTOBER 10TH, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. INSTEAD OF 2WD MODE, THE VEHICLE WAS IN 4X4 LOW MODE. THERE WAS NO SHIFT COMMAND TO GO INTO 4X4 LOW MODE AND IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO A DEALERSHIP IN 4X4 LOW MODE. THE DEALERSHIP CLAIMED THAT THE TRANSFER CASE SHIFT MOTOR HAD SHORTED FORCING THE UNCOMMANDED SHIFT TO 4X4 LOW MODE. THE SHIFT MOTOR WAS REPLACED AND THE VEHICLE WAS RETURNED. THE OLD PART IS AVAILABLE. ON NOVEMBER 2ND, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. AFTER DRIVING A DISTANCE LESS THAN 1 MILE AT A VEHICLE SPEED OF APPROXIMATELY 20MPH, A REPETITIVE CLICKING NOISE WAS OBSERVED FROM UNDER THE PASSENGER'S SIDE DASH. WHILE THE VEHICLE WAS IN MOTION AN UNCOMMANDED SHIFT TO 4X4 LOW MODE OCCURRED. AFTER COMING TO A STOP IT WAS DISCOVERED THAT IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP IN 4X4 LOW MODE. THE MOST RECENT REPAIR PRIOR TO THIS ISSUE WAS RELATED TO A FORD RECALL INVOLVING THE SPEED CONTROL SYSTEM. *TR
Vehicle speed control, Oct 25, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT FELT THAT THIS WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 118,000. UPDATED 12/12/07. *JB
Vehicle speed control, Oct 22, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. WHILE DRIVING 45 MPH, THE LIGHTS ON THE DASHBOARD AND THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. AS OF OCTOBER 22, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE VEHICLE SPEED CONTROL CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
Vehicle speed control, Oct 17, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND OFFERED TO DISCONNECT THE VEHICLE SPEED CONTROL; HOWEVER, THEY DID NOT STATE WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DISSATISFIED WITH THE REMEDY FOR THE RECALL AND THE AMOUNT OF TIME HE HAD TO WAIT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 125,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME IN 2008. UPDATED 12/12/07 *TR
Vehicle speed control, Oct 12, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). A MONTH LATER, HE TOOK HIS VEHICLE TO HAVE THE SPEED CONTROL SWITCH DEACTIVATED AND THE DEALER INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. ON OCTOBER 11, 2007, THE CONTACT CALLED THE DEALER AND THEY STATED THAT THE PARTS WOULD REMAIN UNAVAILABLE UNTIL JANUARY OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 45,000.
Seat belts, Oct 11, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CENTER ROW CENTER SEAT BELT TIGHTENED BY ITSELF BEFORE THE VEHICLE EVEN MOVED. THE CONTACT'S 8 YEAR OLD CHILD SUSTAINED A BRUISED HIP. THE DEALER STATED THAT THE SEAT BELT WAS ENGINEERED TO TIGHTEN IN THAT MANNER. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 36,364.
Vehicle speed control, Oct 4, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE STATED THAT THE CLOSEST DEALER WAS 75 MILES AWAY AND THE PART WAS UNAVAILABLE. SHE DID NOT WANT TO HAVE THE SWITCH DISCONNECTED DUE TO THE INCONVENIENCE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
Visibility, Sep 29, 2007
MOUNTING BOLT FROM REAR HATCH WINDOW PULLED LOOSE, BECAME STRIPPED. HATCH WINDOW FALLING OF VEHICLE. *JB
Vehicle speed control, Sep 24, 2007, fire
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. AFTER BEING PARKED FOR A WEEK, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND BURNED THE HOUSE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. THE CONSUMER PROVIDED A DOCUMENT THAT STATED THE DEALER PERFORMED THE RECALL PRIOR TO PURCHASE. THE CONSUMER PROVIDED A COPY OF THE FIRE INCIDENT REPORT AND PHOTOS OF THE DAMAGED VEHICLE. UPDATED 10/11/07 *TR
Vehicle speed control, Sep 11, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT CALLED TWO DEALERS TO SCHEDULE A REPAIR APPOINTMENT REGARDING NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). BOTH DEALERS FAILED TO PROVIDE HIM WITH THE OPTION TO BRING THE VEHICLE IN AND HAVE THE CRUISE CONTROL SWITCH DEACTIVATED. THEY ALSO STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 40,000.
Vehicle speed control, Sep 9, 2007
RECALL: SPEED CONTROL DEACTIVATION SWITCH POSES RISK OF UNDERHOOD FIRE DEALER SAYS HE WON'T HAVE THE PART UNTIL DECEMBER. WHAT DO I DO NOW? *JB
Vehicle speed control, Sep 5, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. EVEN THOUGH THE REPAIR PARTS WILL BE UNAVAILABLE UNTIL LATE OCTOBER, SHE STATED THAT THE DEALER REFUSED TO DISCONNECT THE CRUISE CONTROL FEATURE. THE DEALER STATED THAT THE NOTICE DOES NOT STATE THAT THE CRUISE CONTROL MUST BE DISENGAGED. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 164,381. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR
Power train, Aug 31, 2007
01 FORD EXPLORER AUTOMATIC TRANS. I HAVE A PROBLEM WITH MY REAR END LIKE MANY OTHER PEOPLE DO. IT WHINES VERY LOUD AND ONLY HAS 80K MILES ON IT. MY MECHANIC SAID THAT IT COULD LOCK UP ANY MINUTE WHILE DRIVING. I CANNOT AFFORD THE REPAIR AS I AM A FULLTIME COLLEGE STUDENT. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM FORD NEEDS TO BE ADDRESSED BEFORE ANYBODY DIES. *TR
Electrical system, Aug 30, 2007, fire
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT IN MID JUNE 2007, AN EXPLOSION WAS HEARD AND SHE DISCOVERED THAT HER VEHICLE WAS ENGULFED IN FLAMES. SHE CALLED THE LOCAL FIRE DEPARTMENT AND THEY EXTINGUISHED THE FIRE. THE ENTIRE VEHICLE CAUGHT FIRE EXCEPT FOR PARTS OF THE HOOD. THE PAINT MELTED OFF THE SIDE OF THE HOUSE. PICTURES WERE TAKEN OF THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,000.
Vehicle speed control, Aug 28, 2007
I RECEIVED A RECALL NOTICE FROM FORD CONCERNING THE SPEED CONTROL. I CALLED BOB BENNET FORD ABOUT THE FIX. THEY SAID THEY HAD THE PARTS AND COULD FIX IT ON A FIRST COME FIRST SERVE BASES. I DROVE 30 MILES ONLY TO FIND OUT THEY DID NOT HAVE THE PART AND DIDN'T KNOW WHEN THEY WOULD GET THEM. I DROVE HOME AND CALLED BEN SATCHER FORD. THEY SAID THEY HAD THE PARTS AND WOULD BE ABLE TO INSTALL THE FIX IN ABOUT 10 TO 15 MINUTES. I DROVE TO SATCHER FORD (45 MILES). WHEN I GOT THERE DONALD REED SERVICE ADVISOR INFORMED ME THEY WERE OUT OF THE PARTS AND HAD BEEN FOR SEVERAL DAYS. HE AT LEAST DISCONNECTED THE WIRES TO THE SPEED CONTROL. HE DID NOT KNOW WHEN MORE PARTS WOULD BE AVAILABLE. IT SEEMS TO ME THAT IF FORD DOES A RECALL THEY SHOULD HAVE THE PARTS ON HAND TO SOLVE THE PROBLEM THEY CAUSED IN THE FIRST PLACE. I HEARD ABOUT THIS PROBLEM SEVERAL YEARS AGO. WHY AM I NOW JUST GETTING THE NOTICE TO FIX THE PROBLEM. I CONNECT FORD WHEN I FIRST HEARD OF THE PROBLEM AND THEY CLAIMED THEY KNEW NOTHING ABOUT. *TR
Vehicle speed control, Jul 17, 2007, fire
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. ON JULY 9, 2007, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS COMPLETELY TURNED OFF WITH NO PASSENGERS AT THE TIME OF FAILURE. THE VEHICLE WAS DESTROYED. A FIRE AND POLICE REPORT WERE FILED. THE CURRENT AND FAILURE MILEAGES WERE 65,000. IT WAS DETERMINED THE FAULTY CRUISE CONTROL SWITCH CAUSED THE FIRE. UPDATED 08/16/07. *JB