2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Engine and engine cooling, Oct 20, 2004
WHILE DRIVING 65 MPH THE VEHICLE COMPLETELY LOST POWER WITHOUT WARNING. AS A RESULT THE VEHICLE FAILED TO ACCELERATE. THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THIS HAS ACCURED 5 TIMES. FORD CAN NOT FIND THE PROBLEM. *EH
Vehicle speed control, Oct 18, 2004
WHILE DRIVING, THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING. THE CONSUMER APPLIED THE BRAKES, BUT THE VEHICLE CONTINUED TO ACCELERATE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Power train, Oct 14, 2004
GEAR SHIFT FELL OFF. *BF THE METAL PIECE ATTACHED TO THE STEERING COLUMN BROKE. *JB
Air bags, Oct 14, 2004, crash
WHILE DRIVING 45 MPH, THE DRIVER COLLIDED WITH THE VEHICLE IN FRONT OF HER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Wheels, Oct 12, 2004
I WAS DRIVING DOWN COUNTY ROAD BRANCH, IT FELT LIKE I WAS DRIVING ON A BUMPY ROAD (WHAT IT FEELS LIKE WHEN YOUR TIRE GOES FLAT) I TURNED ON LATERAL B SOUTH, THEN IT GOT WORSE, SO I STOPPED AND CHECKED ALL TIRES, THEY WERE ALL OKAY, THEN I START DRIVING 20 FEET FURTHER THEN I STOPPED AGAIN, MY OLDEST SON TOOK OF THE HUB AND DISCOVERED 3 OUT OF 5 BOLTS WITH LUG NUTS WERE BROKE OFF IN THE RIGHT REAR PASSENGER HUB. *NM
Power train, Oct 11, 2004
2002 FORD EXPLORER SPORT TRAC WITH JUST 51,000 MILES HAD CONTINUOUS PROBLEMS WITH BREAKS, REAR-END SEALS AND FINALLY NEEDED A NEW TRANSMISSION. SINCE IT WAS OUT OF WARRANTY BY MILEAGE, WE HAD TO REPLACE IT OURSELVES. IN TALKING WITH SEVERAL MECHANICS, BOTH AT DEALERSHIPS AND INDEPENDENT, THEY MADE COMMENTS IN REFERENCE TO THE FACT THAT THEY WERE SEEING THIS FREQUENTLY. WE EMAILED THE FORD CORPORATION AND THEY STILL HAVE NOT RESPONDED. *NM
Service brakes, Hydraulic, Oct 10, 2004
ON 7-26-04 REAR BRAKES AND ROTORS WERE CHANGED ON 2002 FORD EXPLORER WITH 8,742 MILES. DEALER SAID THIS WAS DUE TO CORROSION CAUSED BY WHERE I LIVE. ROTORS WERE BADLY SCORED. *NM
Engine and engine cooling, Fuel system, Other, Oct 7, 2004
WHILE DRIVING VEHICLE STALLED. THE CONSUMER PULLED OVER AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Power train, Oct 5, 2004
MY 2002 FORD EXPLORER HAD A HOWLING SOUND IN THE REAR END WHICH WAS IDENTIFIED AS WORN OUT PINION BEARINGS. THEY DECIDED TO REPLACE THE REAR END BUT WERE ADVISED BY FORD NOT TO REPLACE IT WITH THE ORIGINAL FACTORY PART NUMBER. IN FACT WE WERE CONSIDERING A USED PART AND IT WAS RECOMMENDED TO REPLACE THE REAR END WITH A TOTALLY DIFFERENT PART NUMBER.*AK
Latches/locks/linkages, Sep 27, 2004
CONSUMER EXPERIENCED PROBLEMS WITH THE REAR UPPER WINDOW LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. CONSUMER HAS FOUR CHILDREN AND WAS SCARE D SOMETHING WILL HAPPEN TO THE CHILDREN. VEHICLE WAS INSPECTED AT TWO DIFFERENT DEALERSHIP 4 TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Structure, Sep 24, 2004
WHEN THE VEHICLE WAS PARKED REAR LIFTGATE WINDOW SHATTERED WHEN IT WAS OPENED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Service brakes, Hydraulic, Sep 23, 2004
ABS WARNING LIGHT HAD BEEN COMING ON PERIODICALLY, THUS LOSING ABS. AFTER A FEW WEEKS, THE LIGHT WAS OFF, BUT MY ABS KICKED IN ON DRY PAVEMENT, MAKING IT DIFFICULT TO STOP. THIS HAPPENED A COUPLE OF TIMES. CAR ONLY HAD 38,000 MILES. BROUGHT IT TO DEALER. THEY DIAGNOSED IT AS A FAULTY SENSOR ON ONE OF THE TIRES...SINCE I WAS OUT OF WARRANTY AND THIS WAS AN ITEM WHICH TAKES "WEAR AND TEAR" , FORD WOULD NOT ASSIST IN THE PAYMENT AT ALL. DEALER ALSO STATED THAT IT WAS NOT A SAFETY ISSUE, HOWEVER, IF IT WAS AN EMERGENCY BRAKING SITUATION I DO NOT FEEL THAT I COULD HAVE STOPPED IN TIME. *JB
Structure, Sep 22, 2004
THE REAR LIFTGATE WINDOW ASSEMBLY CAME COMPLETELY OUT OF THE FRAME. VEHICLE WAS IMMOBILE AT THE TIME OF THE OCCURRENCE. CONSUMER CONTACTED THE DEALER, WHO WAS UNABLE TO ASSIST THE CONSUMER. VEHICLE WAS 2000 MILES OVER WARRANTY. *AK
Fuel system, Gasoline, Sep 22, 2004
2002 FORD EXPLORER XLT. I CAN NOT PUT GAS ON IT BECAUSE IT OVERFLOWS RAPIDLY AND THROWS THE GAS OUT OF THE TANK. I WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE TANK BREADER AND IT WOULD COST AROUND $ 600.00 TO FIX IT. IT IS A SAFETY ISSUE BECAUSE THE GAS COMES RIGHT BACK AT YOU AND CAN CAUSE A MAJOR FIRE. FORD SHOULD VOLUNTARY FIX THIS DEFECTIVE PROBLEM AT NO CHARGE.*AK
Visibility, Sep 22, 2004
I OPENED THE REAR WINDOW ON MY 2002 FORD EXPLORER AND THE LEFT SHOCK CAME LOOSE. WENT TO A CAR DEALERSHIP TO HAVE IT FIXED. IT HAS COME UNDONE TWICE SINCE THAT TIME. EEDS TO BE ON A RECALL.*AK
Structure, Sep 22, 2004
WE OWN A FORD EXPLORER IN MY WIFE'S NAME DIANA GIRALDO. ON SUNDAY 9/19/2004 SHE OPENED THE BACK LIFTGATE AND THE HINGE BROKE AND THE TOP HALF (GLASS ) OF THE LIFTGATE ALMOST CAME DOWN ON HER. THE SUV WAS BROUGHT BACK TO FULLERTON FORD IN SOMERVILLE NJ WHERE IT WAS BOUGHT IN MAY OF THIS YEAR. THEY CHARGED US FOR REPAIRS AND THE PART ALSO FOR A LOANER CAR WHILE THEY WERE REPAIRING IT. IT TURNS OUT THERE IS A RECALL ON THIS WHICH I FOUND ON YOUR WEB SITE. FORD MOTOR COMPANY WAS CALLED AND THEY SAID THE RECALL LETTERS HAVEN'T WENT OUT YET SO WE WOULD HAVE TO PAY. THEY ONLY REPLACED THE HINGE AND NOT THE LIFTGATE STRUTS WHICH WAS THE PARTS IN THE RECALL ALSO. RECALL NUMBER 04V442000 ON YOUR SITE , FORD RECALL NUMBER 04S20 *AK
Vehicle speed control, Sep 22, 2004, crash
AT A STOP LIGHT, IN SLOW MOVING, STOP AND GO TRAFFIC, MY 2002 FORD EXPLORER ACCELERATED WHEN I APPLIED THE BRAKES (SPEED AT THE TIME I APPLIED BRAKES WAS UNDER 5 MILES PER HOUR). THE THROTTLE WAS OBVIOUSLY ENGAGED, A LOUD WHINING NOISE CAME FROM THE ENGINE. I PUT THE CAR IN PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP MOVING. THIS VEHICLE VIRTUALLY ACCELERATED WHILE THE BRAKES WERE APPLIED TO THE FLOOR! I HIT THE CAR IN FRONT OF ME, WHO HIT THE CAR IN FRONT OF HER. ALL THREE CARS WERE DAMAGED AND ALL THREE DRIVERS HAVE BEEN TREATED FOR INJURIES. THE EXPLORER IS IN THE DEALERSHIP NOW BEING REPAIRED. I AM CONCERNED THAT A MECHANIC MAY NOT KNOW ENOUGH ABOUT THIS TO DIAGNOSIS THE PROBLEM CORRECTLY. THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THIS PROBLEM.*AK
Structure, Sep 21, 2004
WHILE OPENING MY REAR HATCH WINDOW OF A 2002 FORD EXPLORER, THE DRIVER-SIDE HINGE (STRUT.PCO) WHICH LIFTS THE WINDOW CAME OFF, DECOMPRESSING HARD ENOUGH TO COMPLETELY SHATTER THE WINDOW ABOVE ME. I HAD SEVERAL CUTS TO MY NECK, ARMS AND HEAD BUT NOTHING LIFE THREATENING. I WENT TO FORD ABOUT THIS AND THEY ADMITTED THAT THEY WERE AWARE OF SUCH A PROBLEM BUT BECAUSE I AM BEYOND THE 36K FACTORY WARRANTY, THEY WOULD NOT DO THE REPAIRS FOR ME. I ASKED ABOUT THE EXTENDED WARRANTY WHICH I PAID $2000 FOR AND WAS TOLD THAT THIS WARRANTY WOULD NOT COVER ANY REPAIRS. I HAD TO PAY MY $500 INSURANCE DEDUCTABLE TO COVER THE REPAIRS AT MY LOSS. SINCE JUNE, I HAVE SEARCHED ALL OVER THE INTERNET AND FIND LITERALLY HUNDREDS OF COMPLAINTS WHICH NOT ONLY HAD THE SAME OUTCOME, BUT THE SAME SORT OF FREAK ACCIDENT. WHY DOES FORD NOT VALUE SAFETY? IF MY 2 YEAR OLD CHILD WERE STANDING NEXT TO ME AS HE ALWAYS DOES, HE MIGHT HAVE BEEN KILLED.*AK
Service brakes, Hydraulic, Sep 17, 2004
FRONT AND REAR BRAKE ROTORS REPLACED AT 23,000(FRONT) AND 37,000(REAR) MILES . *AK
Seats, Sep 16, 2004
THE DRIVER SEAT WAS TO CLOSE TO THE STEERING WHEEL, WHICH MADE IF DIFFICULT FOR THE CONSUMER TO DRIVE *JB
Structure, Sep 16, 2004
THE RIGHT SIDE PISTON ASSEMBLY ON THE REAR TAILGATE FAILED. AS I WAS GOING TO CLOSE THE TAILGATE, THE WHOLE WINDOW SHATTERED ON TOP OF ME, RESULTING IN GLASS IN MY FACE AND THE TOP OF MY HEAD. I HAVE DONE SOME RESEARCH AND SEEN THAT THERE IS A "SAFETY CAMPAIGN" CONCERNING THIS ISSUE. WHAT DOES THAT MEAN? I HAVE CONTACTED THE DEALER AND HAVE GOTTEN NO RESPONSE. *JB
Structure, Sep 15, 2004
THE HINGE FAILED ON THE LIFTGATE GLASS *AK
Structure, Sep 15, 2004
DRIVERS SIDE LIFT ARM ON REAR HATCH FAILED TO RETRACT, CAUSING HATCH TO CLOSE WITH ARM EXTENDED RESULTING IN DAMAGE TO LEFT HINGE ON DRIVERS SIDE REAR HATCH. LIFT ARM WAS DEFECTIVE IN THAT IT WOULD NOT WORK PROPERLY. REQUIRED REPLACEMENT OF DRIVERS SIDE LIFT ARM AND DRIVERS SIDE HINGE. REAR HATCH NOW DOES NOT LINE UP PROPERLY. *AK
Steering, Sep 14, 2004
THE GEAR IS DEFECTIVE, IT COMES OUT OF PARK ON ITS OWN AND IT IS HARD TO GET IT INTO PARK.
Structure, Sep 14, 2004
WHILE CLOSING THE REAR LIFT GATE, THE ENTIRE GLASS PORTION EXPLODED. THE CONSUMER DISCOVERED THAT THERE WAS A RECALL AND WAS NEVER NOTIFIED. (RECALL#04V442000) THE CONSUMER REQUESTED REIMBURSEMENT. SCC PE04045.PCO. *JB