2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Suspension, Jul 14, 2002
WHILE MAKING A RIGHT TURN OR DRIVING OVER BUMPY ROAD, STEERING COLUMN AND ENTIRE CAR BEGINS TO SHAKE SIGNIFICANTLY AT SPEEDS OF 55MPH AND CONTINUE UNTIL PULLING OFF THE ROAD OR SLOWING TO 20MPH.SHAKING CONTINUED FOR 2 MILES UNTIL BEING ABLE TO SAFELY PULL OFF THE HIGHWAY.STEERING WHEEL SHAKING IS SIGNIFICANT ENOUGH TO SHAKE DRIVERS ENTIRE BODY! THIS HAS HAPPENED ON 3 OCCASIONS. STEERING COLUMN SHAKING HAPPENS FREQUENTLY( DAILY) WHILE MAKING L AND R TURNS AT LOW SPEEDS.COLUMN NOISE IS HEARD ALSO. AT
Air bags, Jul 2, 2002, crash
WHILE TRAVELING ABOUT 65MPH ON HIGHWAY ANOTHER VEHICLE MADE A U TURN. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMERS VEHICLE HIT OTHER VEHICLE BROAD SIDE. AIR BAGS DID NOT DEPLOY WITH THE DIRECT FRONTAL IMPACT, THERE WAS ONE INJURY IN THE ACCIDENT. *JG
Power train, Jun 30, 2002
MODULE THAT CONTROLS THE "CONTROL TRAC" 4-WHEEL DRIVE SYSTEM, FAILED AT 3000 MILES CAUSING SYSTEM TO ASSUME REAR WHEELS WERE SLIPPING. THIS CAUSED THE SYSTEM TO INTERMITTENTLY CYCLE THE FRONT WHEEL DRIVE TO ASSIST EVEN THOUGH REAR TIRES WERE NOT LOSING TRACTION. OWNER COMPLAINED TO DEALERSHIP 4 PREVIOUS TIMES OF CONTROL TRAC PROBLEMS, BUT DEALERSHIP DID NOT ADMIT PROBLEM (TOLD OWNER EVERYTHING WAS FINE WITH DRIVE TRAIN) UNTIL 7000 MILES WHEN OWNER DEMANDED A FIX. DEALER THEN TOLD OWNER THAT FORD KNOWS ABOUT BAD PART, BUT THAT THEY HAVE NO IDEA WHEN PART WILL BE AVAILABLE FOR REPAIR. CURRENTLY, EXPLORER'S 4X4 SYSTEM IS UNPLUGED BY DEALER AND IS 2WD ONLY. DEALER SAID THEY "DON'T KNOW HOW MUCH DAMAGE HAS ALREADY BEEN DONE WITH 4000 MILES OF DRIVING WITH BAD SYSTEM." FORD SAYS MODULE FOR FIX, IS ON BACKORDER, AND DON'T KNOW WHEN FIX WILL BE AVAILABLE. *AK
Visibility, Jun 28, 2002
WINDOW FRAME DOES NOT HAVE A PROTECTIVE SHIELD, IT CRACKED ABOUT 5 INCHES , WITH SMALLEST HIT OF A PEBBLE.*AK
Power train, Jun 27, 2002
WHEN SHIFTING TO DRIVE, INDICATOR SHOWS IT'S IN DRIVE, YET IT'S STILL IN PARK. ALSO, WHEN SHIFTING TO REVERSE IT SHOWS REVERSE, BUT IT'S IN DRIVE. PLEASE ADD FURTHER INFORMATION.*AK
Air bags, Jun 27, 2002, crash
SEVERE FRONTAL DAMAGE. VEHICLE TOTAL LOSS. WHY DID AIR BAGS OT DEPLOY???*AK
Visibility, Vehicle speed control, Jun 27, 2002
CONSUMER HAS HAD VEHICLE IN THE SHOP 4 TIMES FOR THE REAR WINDOW. *JG WHEN THE VEHICLE WAS COMING TO A STOP IT WOULD SURGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO HELP THE CONSUMER WITH THE PROBLEM. *NM
Visibility, Jun 26, 2002
PISTON THAT RAISES BACK WINDOW FLEW OUT ON A COUPLE OF OCCASIONS. CONTACTED DEALER, AND DEALER COULD NOT FIND CAUSE OF PROBLEM.
Power train, Jun 24, 2002
WHILE TRAVELING 55 - 65 MPH A HIGH PITCHED WHINNING NOISE WOULD DEVELOP IN THE REAR PORTION OF THE VEHICLE. THE NOISE WOULD SUBSIDE AS THE PEDAL WAS RELEASED. HOWEVER THE NOISE WOULD INCREASE AS THE GAS PEDAL WAS SLIGHTLY PRESSED TO ADVANCE SPEED. TOOK TO DEALER ON 6/11/02. MECHANIC CLAIMS TO KNOW WHAT IS CAUSING NOISE. TRUCK IS SITTING UP ON RACK APART AND THE TOOL TO REMOVE AXLES IS ON NATIONAL BACKORDER. NEEDLESS TO SAY THE LOANER VEHICLE I AM CURRENTLY USING HAS THE SAME SOUND, BUT IS NOT AS SEVERE AT THE MOMENT. I FEEL THIS MAY BE A DESIGN PROBLEM THAT MAY NOT BE FIXED AS EASILLY AS HOPED.*AK
Engine and engine cooling, Jun 21, 2002
VEHICLE WOULD STALLS OUT AT MULTIPLE SPEED. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Air bags, Seat belts, Jun 20, 2002, crash
WHILE DRIVING AT 45MPH, WAS INVOLVED IN A REAR END COLLISION. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK THE SENSOR WAS BENT UP AND SIDEWAYS. THE SEAT BELT ALLOWED CONSUMER TO SLIDE UNDER. BOTH KNEES HIT THE DASHBOARD. CONSUMER SUFFERS FROM UPPER AND LOWER BACK PAIN AND SORE KNEES. CONSUMER IS NOT SURE IF THERE IS AN AIRBAG IN THE VEHICLE. *JG
Fuel system, Gasoline, Jun 19, 2002
WHEN MAKING A SUDDEN STOP OR FROM A STOP POSITION VEHICLE WOULD MOMENTARILY HESITATE BEFORE JERKING INTO GEAR WHEN APPLYING ACCELERATOR PEDAL. VEHICLE HAS BEEN TO DEALER ON THREE OCCASIONS, AND WAS UNABLE TO LOCATE CAUSE OF PROBLEM. *AK WHEN MAKING A SUDDEN STOP THE TRUCK WILL NOT ACCELERATE. IT WILL JUST MAKE A GRINDING NOISE. CONSUMER HAS TO PUT VEHICLE IN PARK AND RESTART. VEHICLE RUNS ROUGH AND CHANGES GEARS WHILE DRIVING, CONSUMER WOULD LIKE FORD TO EITHER FIX THE PROBLEM CORRECTLY, REPURCHASE OR REPLACE THE VEHICLE. *JG
Visibility, Jun 12, 2002
"ELECTRO-CHROMATIC" INSIDE REAR VIEW MIRROR - OBSCURES FORWARD VISION - PARTICULARLY IN TURNS TO THE RIGHT AND AT INTERSECTIONS.*AK
Visibility, Jun 11, 2002
CONSUMER STATES THE SMOKY REARVIEW MIRROR OBSCURES THE VIEW OUT THE REAR WINDOW. *YD
Seat belts, Seats, Jun 10, 2002
CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDING THE SEAT BELT ASSEMBLY PULLED OUT OF THE WALL, CONSUMER FOUND THAT THE UNIT WAS ATTACHED WITH AN ALUMINUM ANCHOR AND ONLY THROUGH THE FIBERGLASS WALL OF THE VAN, THAT IS WHY THE TESTS WERE BEING COMPILED. THE SEATS THAT WERE INSTALLED WERE WRONG. THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS. *SLC
Structure, Jun 6, 2002
WHILE OPENING MANUAL TAILGATE WINDOW GLASS EXPLODED, GLASS WAS THROWN INSIDE VEHICLE WITH SUCH FORCE THAT INTERIOR PANELS WERE SCRATCHED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK RE-EVAL TO BE VALID SINCE PE OPENING_PCO PE04045_PCO
Engine and engine cooling, Jun 6, 2002, crash, fire
WHILE DRIVING 30 MPH AND WITHOUT WARNING A HEAD ON COLLISION OCCURRED WHICH RESULTED IN A FIRE.*AK *YH
Electrical system, Jun 6, 2002, crash, fire
MINOR TRAFFIC ACCIDENT, DAMAGE TO LEFT FRONT BUMPER AND FENDER, NEAR BATTERY. RESULT WAS INSTANT FLAME UNDER HOOD AND VEHICLE DESTROYED.*AK
Power train, May 28, 2002
CONSUMER HEARS CLICKING NOISE IN TRANSMISSION. ALSO, VEHICLE JERKS. *AK
Vehicle speed control, May 23, 2002
WHILE DRIVING 45 MPH CONSUMER APPLIED BRAKE, HOWEVER VEHICLE WOULD NOT SLOW DOWN, CRUISE CONTROL STAYED ON. CONSUMER THEN DEPRESSED ACCELERATOR PEDAL, THEN THE BRAKE THROTTLE RELEASED.*JB
Engine and engine cooling, May 17, 2002
THERE IS A SULFUR SMELL EMITTING FROM THE EXHAUST. THIS IS APPARENT WHILE DRIVING WITH THE WINDOWS OPEN OR CLOSED WITH THE HEAT/AC ON. AFTER WAITING SIX WEEKS FOR THE BACKORDERED CONVERTER TO ARRIVE, IT WAS INSTALLED AND THE PCM WAS REPROGRAMMED WITH THE LATEST CALIBRATION UPDATE. IT IS MY UNDERSTANDING THAT THERE ARE NO ADDITIONAL REPAIRS THAT WOULD APPLY TO MY CONCERN. I, ALONG WITH MY FAMILY, HAVE BEEN TOLERATING THIS ODOR CONCERN SINCE TAKING DELIVERY OF THE VEHICLE. WE ARE WORRIED ABOUT POSSIBLE TOXIC FUMES THAT ARE BEING INHALED IN THE PASSENGER COMPARTMENT. I AM VERY UNCOMFORTABLE TRANSPORTING MY FAMILY IN THIS VEHICLE.*AK
Steering, May 13, 2002
WHILE TRAVELING AT 25 MPH STEERING BECAME IMPOSSIBLE TO TURN IN ANY DIRECTION. TOOK TO DEALER, AND THEY STATED THIS WAS A KNOWN PROBLEM WITH A DEFECTIVE SEAL. CONSUMER FEELS CONSUMERS LIFES WERE PUT INTO DANGER BECAUSE OF A KNOWN PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Structure, May 10, 2002
CONSUMER STATES ATTEMPTED TO OPEN LIFTGATE TO UNLOAD GROCERIES WHEN THE LIFTGATE BLEW OUT CRASHING ON THE TOP OF THE ROOF OF THE TRUCK, SHATTERING THE GLASS TO THE LIFTGATE WINDOW. VEHCLE HAS BEEN SHOP FOR 14 DAYS. BODY ROOF WAS BADLY DAMAGED. *TT PE04045.PCO
Suspension, May 9, 2002
WHEN STOPPED AT LIGHT VEHICLE MAKES A LOUD HUMMING NOISE. TOOK TO DEALER, AND DEALER COULDN'T IDENTIFY PROBLEM. *AK
Engine and engine cooling, May 9, 2002
THE TRUCK HAS A VERY STRONG ROTTEN EGG SMELL THAT COME IN THE VEHICLE. MYSELF AND OTHER PASSENGERS HAVE EXPERIENCED NAUSEA AND HEADACHES FROM THE SMELL. IT HAS BEEN SERVICED SEVERAL TIMES TO NO PREVAIL. THE DEALSHIP SAYS THAT THE SMELL SHOULD GO AWAY AFTER THE TRUCK HAS BEEN DRIVEN FOR 10,000 MILES. THEY HAVE NO SOLUTION.*AK