2002 Ford Explorer

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 3,613

Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.

Primary concernPower train1,575 reports · 44% of complaints
Owner complaints3,613Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,575
  2. Structure532
  3. Suspension445
  4. Engine and engine cooling194
  5. Vehicle speed control181
  6. Electrical system179
  7. Air bags171
  8. Steering162

Recalls and investigations

  1. Vehicle speed controlOct 13, 2009

    FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

    FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

    Campaign 09V399000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Visibility, glass, side/rearDec 11, 2007

    CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

    SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

    Campaign 07E104000 on NHTSA.gov

  5. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004

    ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

    IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V442000 on NHTSA.gov

  8. StructureMar 7, 2003

    CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

    THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

    DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

    Campaign 03V094000 on NHTSA.gov

  9. Tires, sidewallMay 24, 2001

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.

    OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 01V171000 on NHTSA.gov

  10. Visibility, glass, side/rearApr 10, 2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

    ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

    FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

    Campaign 01I010000 on NHTSA.gov

Representative owner complaints

3,613 reports, newest first.

  1. Engine and engine cooling, May 8, 2002

    THERE IS A STRONG SULPHUR SMELL COMING FROM EXHAUST. IT IS VERY NOTICEABLE INSIDE VEHICLE. DEALER HAS INSPECTED VEHICLE, AND SAID THERE WAS NOTHING THEY COULD DO.*AK

  2. Engine and engine cooling, May 8, 2002

    THE CATALYTIC CONVERTER IS NOT FUNCTIONING PROPERLY AND IS PRODUCING A STRONG "ROTTEN EGG" SMELL. I AM WORRIED ABOUT THE TOXICITY AND GENERAL SAFETY OF THE FUMES BEING PRODUCED, NOT TO MENTION THE NAUSEATING EFFECT THE FUMES HAVE. THE LOCAL DEALERSHIP SAYS THAT THE FORD FIELD SERVICE ENGINEER DOES NOT HAVE A FIX AND THAT THIS IS A MAJOR PROBLEM WITH THE FORD EXPLORER. THE LOCAL DEALER ALSO STATES THAT THEY ARE BEGINNING TO RECEIVE COMPLAINTS FROM CROWN VICTORIA OWNERS. I PLAN TO RETURN THE VEHICLE TO THE MANUFACTURER USING MISSISSIPPI'S "LEMON LAW."*AK

  3. Suspension, May 7, 2002

    WHILE DRIVING VEHICLE IS MAKING A LOUD NOISE IN THE REAR DUE TO SUSPENSION PROBLEMS. DEALER CONTACTED. PLEASE ADD VIN. *AK

  4. Seats, May 7, 2002

    IF A PERSON TALLER THAN 5'7 ENTERS INTO THIS SPORT UTILITY VEHICLE, THE HEAD RESTRAINT COMES TO THE BASE OF THE NECK RIGHT AT SHOULDER LEVEL. UPON POSSIBLE IMPACT THE DRIVERS/PASSENGERS HEAD WILL SNAP BACK AND BREAK. ALSO BECAUSE OF THE SEAT HEIGHT EVEN AT ITS LOWEST POSITION, THE DRIVER AND PASSENGER'S HEAD TOUCHES CEILING OF INTERIOR OF THE CAR. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE SEAT NEEDS TO BE CHANGED THANK YOU. *AK

  5. Power train, Interior lighting, May 5, 2002

    TWO PROBLEMS, ONE WITH TRANSMISSION AND ONE WITH INSTRUMENT LIGHTS. 1) TRANSMISSION WOULD DELAY ENGAGING INTO DRIVE OR REVERSE WHEN BEING TAKEN OUT OF PARK (LOCAL DEALER SAID THIS WAS "NORMAL") BUT TRANSMISSION WOULD ALSO "CLUNK" AND "LURCH" WHEN CLIMBING HILLS. LOCAL DEALER (VISTA FORD) ADJUSTED WITH COMPUTER ON THREE OCCASIONS, AND IMPROVED THE PROBLEM, BUT NOW THERE IS STILL THE OCCASIONAL DELAY BEFORE TRANSMISSION ENGAGES AND AN OCCASIONAL "BANG" (WORSE THAN "CLUNK") ALONG WITH A VIOLENT "JERK" (WORSE THAN A "LURCH") AND THIS NOW HAPPENS DURING NORMAL DRIVING ON LEVEL GROUND. 2) FOR THE ENTIRE 300 DAYS I HAVE OWNED THE VEHICLE THE ILLUMINATION OF THE "MESSAGE CENTER" DISPLAY IS SO DIM DURING THE DAY THAT IT IS AMOST IMPOSSIBLE TO READ (DEALER SAYS THIS IS A KNOWN PROBLEM WITH NO FACTORY FIX). THE DISPLAY IS NOT CONTROLLED BY THE RHEOSTAT THAT ADJUSTS THE BRIGHTNESS OF THE GENERAL INSTRUMENT ARRAY SO THE PROBLEM MUST BE WITH THE INTENSITY OF THE LED DISPLAY ITSELF.

  6. Air bags, May 2, 2002, crash

    CONSUMER STATES THAT WHILE TRAVELING AT 40 MPH, CONSUMER HIT ANOTHER VEHICLE THAT FAILED TO STOP AT A LIGHT. CONSUMER STATES NONE OF THE VEHICLES AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.8JB

  7. Visibility, May 1, 2002

    CONSUMER STATES WHILE BACKING OUT OF GARAGE REAR END WINDOW AND DOOR ASSEMBLY OPENED WITHOUT WARNING, RESULTING IN DAMAGE TO DOOR AND GLASS.*JB

  8. Engine and engine cooling, Apr 24, 2002

    AFTER VEHICLE HAS WARMED UP AFTER ABOUT 20 MINUTES OF NORMAL OPERATION THERE IS AN ODOR THAT SMELLS AS IF OIL IS BURNING. THE BEST WAY TO DESCRIBE THIS ODOR IS IT AS IF OIL WAS SPILLED ON A HOT MANIFOLD. THE ODOR CAN BE SMELLED IN THE CABIN OF THE VEHICLE THROUGH THE HEATING/AC VENTS IN THE VEHICLE WHEN OPERATING. WHEN THE ENGINE IS TURNED OFF THE ODOR IS VERY PREDOMINENT. VEHICLE HAS BEEN TAKEN TO DEALER TWICE THEY STATE THEY CANNOT FIND ANY PROBLEM. MY CONCERN IS THAT THERE MAY BE A VEHICLE FIRE FROM THIS UNKNOWN SOURCE OF WHAT APPEARS TO BE BURNING OIL SOMEWHERE IN THE VEHICLE. SOMETHING WAS MENTIONED THAT ON OTHER FORD TRUCKS THE CATALYTIC CONVERTERS WERE BEING REPLACED, BUT NOT ON THIS MODEL.*AK

  9. Engine and engine cooling, Apr 18, 2002

    NO DESCRIPTION GIVEN. NLM

  10. Engine and engine cooling, Apr 18, 2002

    CONSUMER STATES WHILE TRAVELING AT 35 MPH, COMING UP TO A STOP THE VEHICLE SUDDENLY DIED WITHOUT WARNING. NLM

  11. Engine and engine cooling, Apr 17, 2002

    CONSUMER STATES THAT WHILE COMING TO A STOP VEHICLE SUDDENLY DIED. THERE WERE NO WARNING SIGNS. NLM CONSUMER ADDS THAT THE VEHICLE STALLED TWICE BEFORE WHILE DRIVING, BUT WAS ABLE TO RESTART IT. DEALER CANNOT LOCATE PROBLEM. *TT

  12. Engine and engine cooling, Power train, Apr 16, 2002

    WHILE DRIVING, VEHICLE WILL AUTOMATICALLY SHUT OFF. VEHICLE WILL ONLY SHUT OFF WHEN IT IS IDLING. WHEN GOING UP HILLS VEHICLE WILL STALL.*AK. CONSUMER STATES THE TRANSMISSION GIVES A TICKING NOISE WHEN THE ENGINE IS RUNNING.8JB

  13. Service brakes, Hydraulic, Apr 13, 2002

    THIS LINE OF VEHICLES ALSO HAS 2 OTHER MAJOR COMPLAINTS FROM MANY OWNERS, 1ST IS A PROBLEM WITH THE FRONT BRAKES SQUEALING THIS WAS IDENTIFIED IN THE 2001 MODEL YEAR, A TSB WAS ISSUED AND THE 2002 MODEL HAS THE IDENTICAL PROBLEM. THE SECOND ISSUE IS THE ENGINE RUNNING ROUGH AT IDLE. AGAIN A TSB WAS ISSUED BUT THE PROBLEM WAS NOT CORRECTED IN THE 2002 MODEL YEAR. THE MAIN PROBLEM THAT WAS REPORTED HERE WAS DUE TO THE BRAKE PEDAL SINKING TO THE FLOOR WHEN THE PEDAL WAS DEPRESSED. ADDITIONALLY, BRAKE FLUID WAS FOUND LEAKING FROM THE TOP OF THE MASTER CYLINDER RESERVOIR. *AK

  14. Engine and engine cooling, Apr 7, 2002

    ENGINE STALLS IN LOW RANGE GEAR WHEN BRAKES ARE APPLIED. *AK

  15. Power train, Apr 6, 2002

    SEVERE VIBRATION. *AK

  16. Vehicle speed control, Apr 5, 2002

    AFTER REMOVING FOOT OFF ACCELERATOR PEDAL, VEHICLE CONTINUES TO ACCELERATE, CAUSING EXTENDED STOPPING DISTANCE WHEN BRAKES ARE APPLIED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *YD

  17. Fuel system, Gasoline, Apr 1, 2002

    FUEL FUMES WERE GETTING INTO THE VEHICLE WHILE DRIVING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, BUT PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

  18. Visibility, Mar 28, 2002

    CONSUMER STATE WHILE DEFROSTING WINDOWS CONSUMER CANT SET THE CORRECT AC TEMPERATURE TO UNFOG WINDOWS AND KEEP THEM CLEAR. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER. NLM

  19. Service brakes, Hydraulic, Mar 28, 2002

    INSIDE OF THE PARKING LOT WHILE TRAVELING THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THE DEALERSHIP IS AWARE OF THE PROBLEM CORRECTIVE MEASURE HAD BEEN MET. NLM

  20. Engine and engine cooling, Mar 25, 2002

    VEHICLE WILL STALL WITHOUT PRIOR WARNING. THIS INCIDENT CAN HAPPEN ON QUARTER OR LESS OF GAS IN GASOLINE TANK. DEALERSHIP IS AWARE OF PROBLEM.*AK

  21. Electrical system, Mar 25, 2002

    WHEN DRIVING IN SNOW HORN DOES NOT WORK, OR MAKES A VERY MUFFLED SOUND. WHEN WEATHER WARMS UP AND VEHICLE SITS IN THE SUN, HORN WILL OPERATE AGAIN. *JG *AK

  22. Suspension, Mar 15, 2002

    CONSUMER STATES THERE IS A SQUEAKING NOISE ORIGINATING POSSIBLY FROM THE SUSPENSION WHEN DRIVING OVER SPEED BUMPS OR UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS ESPECIALLY DURING WINDY CONDITIONS. ALSO THERE IS VIBRATION OCCURRING IN THE FRONT END OF THE VEHICLE AT 55 - 60 MPH. THE VIBRATION CAN ALSO BE FELT FROM UNDER THE SEAT WITH THE WINDOWS ROLLED UP. *TT

  23. Power train, Mar 13, 2002

    2002 FORD EXPLORER 4 DOOR V6 AUTOMATIC TRANSMISSION 4 WHEEL DRIVE. I START MY FORD EXPLORER AND PLACE IT EITHER IN "REVERSE" OR "DRIVE" AND THERE IS A 10 TO 15 GAP OF THE VEHICLE NOT ENGAGING IN EITHER GEAR. VEHICLE JUST DRIFTS AND THEN ENGAGES AFTER A PERIOD OF 10 TO15 SECONDS. I CALLED THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY INFORMED ME IT WAS NORMAL. I TOLD THEM I NEVER DROVE A VEHICLE THAT EVER HAD THIS PROBLEM. I BELIEVE IT MAY BE A SAFETY ISSUE ESPECIALLY WHEN PARKED ON A HILL OR YOU THINK YOU MIGHT HAVE ACCIDENTLY PLACED IT IN NEUTRAL.*AK

  24. Engine and engine cooling, Mar 12, 2002

    THIS SAME INCIDENT OCCURRED FOUR TIMES. THE SPEED IN EACH INCIDENT VARIED FROM 15 MPH ON THE FIRST OCCURRENCE TO 65 MPH ON THE FOURTH. BASICALLY, WHILE DRIVING THE CAR, THE ENGINE DIED, THE LIGHTS FLASHED ON THE DASH, I LOST ALL POWER STEERING. ON EACH OCCAISION. I PULLED THE CAR TO THE SIDE OF THE ROAD, PUT THE TRUCK IN PARK, AND RE-STARTED THE ENGINE. ON EACH TIME, THE ENGINE RE-STARTED WITHOUT HESITATION. I REPORTED THE PROBLEM TO THE DEALER. THE DEALER COULD FIND NOTHING WRONG WITH THE TRUCK; THUS, THEY MADE NO REPAIRS. THEY CLAIMED TO HAVE NEVER HEARD OF THIS PROBLEM BEFORE. *AK

  25. Steering, Mar 12, 2002, crash, fire

    ICE AND SLUSH ENTER THE DOOR PANELS FROM UNDER THE VEHICLE CAUSING, DOORS TO FREEZE SHUT. *AK