2002 Ford Explorer

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 3,613

Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.

Primary concernPower train1,575 reports · 44% of complaints
Owner complaints3,613Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,575
  2. Structure532
  3. Suspension445
  4. Engine and engine cooling194
  5. Vehicle speed control181
  6. Electrical system179
  7. Air bags171
  8. Steering162

Recalls and investigations

  1. Vehicle speed controlOct 13, 2009

    FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

    FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

    Campaign 09V399000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Visibility, glass, side/rearDec 11, 2007

    CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

    SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

    Campaign 07E104000 on NHTSA.gov

  5. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004

    ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

    IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V442000 on NHTSA.gov

  8. StructureMar 7, 2003

    CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

    THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

    DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

    Campaign 03V094000 on NHTSA.gov

  9. Tires, sidewallMay 24, 2001

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.

    OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 01V171000 on NHTSA.gov

  10. Visibility, glass, side/rearApr 10, 2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

    ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

    FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

    Campaign 01I010000 on NHTSA.gov

Representative owner complaints

3,613 reports, newest first.

  1. Suspension, Mar 30, 2010

    BROKEN REAR SPRINGS CAUSING STRUTS TO FAIL

  2. Equipment, Mar 30, 2010

    BLEND DOOR IN ALL FORD EXPLORERS CAUSES NO HEAT, ICY FOGGY WINDSHIELDS!!!!

  3. Power train, Mar 30, 2010

    2002 FORD EXPLORER EDDIE BAUER EDITION. WHILE SHIFTING THE CAR FROM PARK TO REVERSE THE SHIFTING LEVER SIMPLY SNAPPED OFF, LEAVING THE CAR STUCK BETWEEN PARK AND REVERSE. THE PIECE OF ALUMINUM WHERE THIS SHEARING OCCURRED IS UNBELIEVABLY WEAK MATERIAL. I HAVE RESEARCHED ON THE INTERNET AND FOUND HUNDREDS OF PEOPLE WITH THIS EXACT SAME ISSUE FOR THIS EXACT YEAR OF EXPLORER. THE ESTIMATE THAT I RECEIVED FOR REPAIRS EXCEEDED $2,000, AS THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN TO CORRECT THIS MANUFACTURER DEFECT. THERE HAS BEEN NO RECALL ISSUED FOR THIS, HOWEVER, THE FREQUENCY OF THE PROBLEM, THE RANGE OF MILEAGE THIS CONTINUES TO OCCUR IN (95-106K), AND THE EXTREMELY HIGH COST TO FIX, IN MY OPINION, SHOULD REQUIRE MANUFACTURER ASSISTANCE

  4. Power train, Mar 29, 2010

    O/D LIGHT FLASHING. NOW I HAVE TO FIX THE TRANSMISSION. READ ALL THE COMP. AND LOOKS LIKE EVERYONE IS HAVING THIS PROBLEM. I TOTALLY AGREE THAT FORD SHOULD RECALL THE EXPLORERS. IT HAS CAUSE A LOT OF TROUBLE AND MONEY TO A LOT OF PEOPLE. PLEASE HELP. IF TRANSM. LOCKS IT COULD CAUSE A MAJOR ACCIDENT. *CN

  5. Power train, Mar 29, 2010

    WAS DRIVING ON FLAT ROAD CAR STARTED TO SHIFT FUNNY CAR SLAMS INTO GEAR PROBLEM HAPPENS EVERY TIME THE CAR SHIFTS SECOND GEAR TO THIRD GEAR VEHICLE NEEDS NEW TRANSMISSION

  6. Power train, Mar 24, 2010

    O\D LIGHT BLINKING AFTER ABOUT FIVE (5) MILES. NO ONE CAN SAY WHAT THE PROBLEM IS BUT THE COST TO REPLACE THE TRANSMISSION IS TO MUCH. FORD SHOULD BE ASHAMED.

  7. Visibility, Other or unspecified, Mar 24, 2010

    BACK GLASS BREAKING UPON SHUTTING DOOR , DRVIERS DOOR

  8. Suspension, Mar 21, 2010

    2002 FORD EXPLORER BEARING AND HUB FAILURE. *TR

  9. Power train, Mar 20, 2010

    MARCH 17TH, 2010: WIFE CALLS ME AT WORK AND SAYS SHE WAS BRINGING MY DAUGHTER HOME FROM SCHOOL AND THE EXPLORER 2002 TRANSMISSION STARTED SLIPPING AND THE CHECK ENGINE LIGHT CAME ON AND THE O/D LIGHT WAS FLASHING. SHE WAS ABLE TO DRIVE IT HOME UNTIL I COULD LOOK AT IT. I DROVE IT LATER THAT EVENING AND DETERMINED THAT IT WAS SLIPPING BETWEEN 2ND AND 3RD HEAR AND THE CHECK ENGINE LIGHT IS ON. ON MARCH 19TH...I DROVE TO AUTOPARTS STORE AND HAD THEM READ CODE FROM COMPUTER: P0745. I DID ALOT OF RESEARCH AND IT APPEARS THAT THE INTERMEDIATE BAND MAY HAVE BROKEN AND TRANSMISSION NEEDS REPAIRED/REPLACED ($1500-$3000???) I WILL BE CONTACTING FORD ON MONDAY MARCH 22ND, 2010 TO TAKE IT INTO SHOP AND HAVE THEM DETERMINE WHAT THEY THINK IS WRONG. SEEMS TO BE A VERY COMMON ISSUE... IT IS A SAFETY ISSUE DUE TO THE FACT THAT THE CAR TRANSMISSION SLIPS DURING ACCELERATION AND STARTS TO SLOW POSSIBLY CAUSING SOMEONE TO HIT VEHICLE FROM BEHIND. SOMETIMES IT KICKS IT IN ABRUPTLY...JERKING DURING THE GEAR SWITCHING...DANGEROUS!!! *TR

  10. Power train, Electronic stability control (ESC), Mar 20, 2010

    2002 FORD EXPLORER O/D LIGHT FLASHES, THE GEAR SLIPS AND TRUCK LUNGES HARD FORWARD. THIS OCCURS EVERYTIME YOU ACCELERATE INTO 1ST TWO GEARS. DID A SEARCH AND LEARNED IT IS COMMON TRANSMISSION PROBLEM FOR THESE VEHICLES, FORD IS AWARE AND DOES NOTHING TO CORRECT THE ISSUE. *TR

  11. Power train, Mar 19, 2010

    2002 FORD EXPLORER BAD TRANSMISSION. THE CAR HAS 65,000 MILES ON IT. *TR

  12. Suspension, Mar 17, 2010

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 40 MPH, THE CONTACT COULD HEAR A NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER FOUND THAT BOTH THE DRIVER AND PASSENGERS SIDE REAR WHEEL BEARINGS WERE FAILING. THE WHEEL BEARINGS WERE REPLACED ACCORDINGLY. THE VIN WAS NOT AVAILABLE . THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT WAS 80,000.

  13. Suspension, Mar 17, 2010

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE TRAVELING AT UNKNOWN SPEEDS, THE WHEEL BEARING FAILED ON THE VEHICLE CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO BARELY AVOID CRASHING WITH ANOTHER VEHICLE. SHE STATED THAT THE WHEEL BEARINGS HAD BEEN REPLACED FIVE TIMES. THE MOST RECENT FAILURE WAS THE SIXTH FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.

  14. Steering, Mar 16, 2010

    I WAS REVERSING OUT OF A PARKING SPOT AND THEN SHIFTED INTO DRIVE WHEN THE LEVER WENT LIMP. IT WAS STUCK IN REVERSE AND I HAD MY TWO YOUNG KIDS IN THE BACKSEAT! I WAS SCARED OUT OF MY MIND!!! I SAT IN THE CAR WITH MY FOOT ON THE BRAKE FOR 45 MINUTES WAITING FOR MY COUSIN TO TOW THE CAR TO MY DAD'S HOUSE. ACCORDING TO ALL THE CASES I'VE READ ABOUT, AND THE FORD DEALER PARTS GUY, I NOW HAVE TO REPLACE THE WHOLE STEERING COLUMN. THERE'S ONLY TWO JUNK YARDS HERE ON GUAM AND NEITHER ONE HAS THE PART SO I HAVE NO CHOICE BUT TO BUY FROM THE DEALER AND THE PART ALONE IS $1500!!! I'M GOING TO HAVE TO TAKE OUT A LOAN JUST TO FIX THE CAR THAT I'M STILL PAYING OFF. IT'S UNBELIEVABLE THAT THERE HAS BEEN NO RECALL OR THAT FORD HAS MADE IT SO THAT WE HAVE TO GET THE WHOLE COLUMN INSTEAD OF THE ONE LITTLE PART THAT BROKE. *TR

  15. Power train, Mar 16, 2010

    I WAS DRIVING HOME FROM WORK YESTERDAY AFTERNOON, AND MY O/D OFF LIGHT BEGAN FLASHING. I PRESSED THE O/D OFF BUTTON TO SEE IF THAT WAS THE PROBLEM, AND IT DID NOT DO ANYTHING. I NOTICED THAT THE CAR BEGAN HAVING TROUBLE WHEN TRYING TO SHIFT GEARS WHILE ACCELERATING. ONCE THE CAR DOES SHIFT INTO THE CORRECT GEAR THERE IS A STRONG JERK. ONCE I GOT HOME, I TURNED THE CAR OFF AND BACK ON TO SEE IF THE LIGHT WAS STILL FLASHING. IT WAS NOT AT FIRST, BUT AFTER DRIVING A MILE OR SO, IT BEGINS FLASHING AGAIN. I TOOK IT BACK TO THE DEALERSHIP SINCE I PURCHASED THIS CAR LESS THAN A MONTH AGO. THEY STATED THAT THE SOLENOID TRANSMISSION PACK NEEDS TO BE REPLACED, AND THAT THE PART ALONE WILL COST $860. MY FAMILY IS LIVING ON ONE INCOME RIGHT NOW, SO WE DO NOT HAVE THE MONEY FOR COSTLY CAR REPAIRS, ESPECIALLY WHEN THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD BE RECALLED BY FORD TO FIX. *TR

  16. Power train, Mar 15, 2010

    WHEN I WAS IN THE HIGHWAY THE TRANSMISSION IN THE FORD EXPLORER 2002 BEGIN TO SLIPPED IN THE MIDDLE OF THE HIGHWAY, WAS A DANGER SITUATION BUT WHEN I PUT MANUALLY THE CHANGE TO THE 3RD GEAR , START TO RUN AGAIN AND SPEED UP. THEN THE O/D LIGHT BEGIN BLINKING, AND THE TRANSMISSION CONTINUE WITH CONSTANT SLIP ALL THE WAY. THE TRANSMISSION IS BROKEN AND I NEED A REPLACEMENT. WHEN I LOOK UP IN THE INTERNET FOR THIS PARTICULAR SITUATION FIND A LOT OF NARRATIVE WITH THE SAME ISSUE. THE FORD EXPLORER 2002 ONLY HAVE 92,000 MILES. *TR

  17. Power train, Mar 15, 2010

    STUCK THROTTLE ON A 2002 FORD EXPLORER WITH DIFFERENT AUTOMATIC TRANSMISSIONS! FOUR WHEEL DRIVE MODEL. AT WIDE OPEN THROTTLE WHEN RELEASE GAS PEDAL THROTTLE WILL STICK AT WIDE OPEN THROTTLE ONLY WAY TO STOP IS TO PUT TRANSMISSION IN NEUTRAL (AUTOMATIC). *TR

  18. Power train, Mar 14, 2010

    THE 2002 FORD EXPLORER TRANSMISSION HAS WELL DOCUMENTED ISSUES. THESE COMPLAINTS ARE ALL OVER THE INTERNET. THE TRANSMISSION FAILS IN AS LITTLE AS 23,000 MILES AND NEEDS A COMPLETE RE-BUILD. I HAVE SPENT OVER $5000.00 IN REPAIRS AND EXTENDED WARRANTY SERVICE ON THIS TRANSMISSION ALONE. FORD WON'T DO ANYTHING TO HELP THE CONSUMER. WHAT CAN THIS AGENCY DO TO HELP? *TR

  19. Power train, Mar 13, 2010

    AFTER DRIVING OFF THE LOT WITH MY CAR THE O/D LIGHTS START BLINKING AND CHECK TRANSMISSION LIGHT COME ON SO I TURN AROUND AND GO BACK TO THE DEALERSHIP THEY CHECK AND SAY OH ITS PROBABLY JUST THE TRANS FLUID NEEDS REFILLED...SO THIS WAS ONE MARCH SECOND HERE IT IS MARCH 13TH AND I'M WITHOUT A CAR BECAUSE ON THE FIFTH THE CAR WOULD DRIVE SO WEIRD NOW GUESS WHAT LIKE ALL FORD OWNERS OF THIS YR ITS TRANSMISSION IS GONE. *TR

  20. Power train, Mar 13, 2010

    MY SON OWNS A 2002 FORD EXPLORER. LAST YEAR HIS TRANSMISSION BEGAN EXPERIENCING PROBLEMS WHERE THE OVERDRIVE LIGHT STARTED BLINKING, IT WAS SHIFTING VERY HARD AND SOMETIMES IT WOULD EVEN JUST GO INTO NEUTRAL OUT OF THE BLUE. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHERE THEIR TRANSMISSION TECHNICIAN TOLD ME IT WAS EASY TO DIAGNOSE BECAUSE IT WAS A VERY COMMON PROBLEM, SO I WAS FORCED TO REPLACE THE TRANSMISSION IN THE FALL OF 2009 WITH A USED ONE THAT I FOUND AT A RECYCLING CENTER. LAST MONTH MY SON WAS LEAVING THE DRIVEWAY OF A FRIENDS HOUSE AND THE REPLACEMENT TRANSMISSION BEGIN DOING THE SAME THING AS THE FIRST ONE BUT ONLY THIS TIME IT MADE A LOUD BANG AND STOPPED MOVING. MY SON GOT OUT OF THE TRUCK TO FIND THAT THE TRANSMISSION EXPLODED AND ALL THE FLUID LEAKED ONTO HIS FRIENDS DRIVEWAY. I HAVE FOUND THROUGH RESEARCHING ON THE INTERNET THAT MANY PEOPLE ARE HAVING THE SAME IDENTICAL PROBLEM, SO MY QUESTIONS IS, WHAT IS IT GOING TO TAKE TO MAKE FORD ADMIT THAT THE TRANSMISSION IS DEFECTIVE? MY SONS TRUCK ONLY HAS 103,000 MILES ON IT AND IT WILL BE ON ITS THIRD TRANSMISSION! THIS IS BECOMING WAY TO OBVIOUS, HE COULD HAVE BEEN HURT OR KILLED IF THIS HAD HAPPENED ON THE INTERSTATE NOT TO MENTION THE ENVIRONMENTAL IMPACT. *TR

  21. Power train, Mar 12, 2010

    TRANSMISSIONS OF THE 2002 FORD EXPLORER SEEMS TO HAVE NUMEROUS ISSUES. I HAVE HAD MY TRANSMISSION FIXED TWICE, BUT THERE ARE NUMEROUS REPORTS ON-LINE WITH THE SAME ISSUES. I HAVE ADDRESSED WITH FORD, BUT THEY DO NOT SEE IT AS A SAFETY ISSUE. WHEN A VEHICLE DOES NOT SHIFT INTO GEAR AS YOU PULL INTO A ROADWAY, IT IS VERY MUCH A SAFETY ISSUE. I WOULD JUST LIKE YOUR OFFICE TO REVIEW THESE ISSUES AS A SAFETY CONCERN. PLEASE READ THE ON-LINE POSTINGS OF PEOPLE THAT OWN THESE VEHICLES. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. *TR

  22. Power train, Mar 12, 2010

    - FORD TSB # 06-4-4 (BINDING DURING TURNING); SOLUTION IS LIMITED SLIP CLUTCH PACK REPLACEMENT - FORD TSB # 05-23-3 (REAR DIFF. HUM); SOLUTION IS AXLE REPAIR KIT - FORD TSB # 4-24-17 (5R55W TRANSMISSION - NO 3RD GEAR OR SLIPPING 2-3 SHIFT); SOLUTION IS REPLACEMENT OF INTERMEDIATE CLUTCH BANDS - CHRONIC O/D LIGHT BLINKING WITH DTC P0755 (PRESSURE CONTROL SOLENOID B CIRCUIT MALFUNCTION) THIS IS JUST THE LIST OF ISSUES I DON'T HAVE THE CAPABILITY TO PROPERLY TROUBLESHOOT. I HAVE DONE A LOT OF OTHER WORK ALREADY MYSELF WHICH I WON'T MENTION. FORD IS AWARE OF THESE PROBLEMS WITH MANY 02' EXPLORER'S AS I HAVE READ. IN MY OPINION, THESE PROBLEMS SHOULD BE CORRECTED AT NO CHARGE TO THE OWNER AS THESE PROBLEMS ARE NOT ISOLATED CASES. *TR

  23. Steering, Mar 11, 2010, crash

    VEHICLE WAS WESTBOUND ON OHIO TURNPIKE WHEN THE DRIVER LOST CONTROL AND THE VEHICLE LEFT THE ROADWAY, STRUCK A SIGN AND CAME TO A REST IN THE GORE*CW LETTER UPDATED 03/18/10 *BF OHIO TRAFFIC CRASH REPORT # 10-0076-89. *JB

  24. Power train, Mar 11, 2010

    OVERDRIVE LIGHT TURNED ON AND NOW TROUBLE SHIFTING FROM 1ST TO 2ND GEAR. CAR DID THIS 25,000 MILES AGO BUT ADJUSTED ITSELF. *TR

  25. Power train, Mar 11, 2010

    LIKE MANY OTHERS BEFORE ME THE O/D OFF LIGHT STARTED BLINKING, I ALSO CHECKED THE MANUAL WHAT DO MY EYES SEE BLINKING O/D TAKE IN FOR SERVICE==YEA GUESS WHAT? NEEDS A NEW TRANSMISSION. I STILL OWE $7900 ON THIS VEHICLE. COST OF JASPER TRANSMISSION $3550. DON'T KNOW BOUT REBUILD VS REBUILT BUT HAVE TO GO WITH BEST WARRANTY SINCE NOW I WILL HAVE SO MUCH INVESTED IN THIS THAT I WILL HAVE TO DRIVE IT UNTIL THE WHEELS FALL OFF AS WILL NOT BE ABLE TO AFFORD TO GET RID OF THE PIECE OF TRASH VEHICLE IT HAS TURNED OUT TO BE. *TR