2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Air bags, Seat belts, Service brakes, Feb 10, 2017
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.
Structure, Feb 8, 2017
FORD EXPLORER CRACKED READ PANEL
Electrical system, Jan 11, 2017
WELL THE ELECTRICAL HAS TO DO WITH DOORS AND WINDOW CONTROLS AND LOCKS AND DRIVER GAUGE PANEL SENSORS HAVING NEVER WORKED PROPERLY. THE BODY ISSUE HAS TO DO WITH FAILED PAINTAND POLYMER COATINGS ALONG WITH CRACKED BODY PANEL ON REAR LIFTGATE. *TR
Electrical system, Seat belts, Engine, Dec 28, 2016
DOOR AJAR LIGHT IS ALWAYS ON AND ALARM GOES OFF CONSTANTLY FROM IT. SEAT BELT LIGHT IS ALWAYS ON EVEN WHEN SEAT BELTS ARE IN USE. ABS LIGHT IS ALWAYS ON AND OFF. ALWAYS ISSUES WITH HEAT AND COOLANT.
Vehicle speed control, Dec 1, 2016, crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.
Visibility/wiper, Nov 27, 2016
"EXPLODING REAR WINDOW" - MY TRUCK WAS PARKED IN FRONT OF MY HOUSE AND I WENT OUT TO GET SOMETHING OUT OF IT. I SIMPLY OPENED THE HATCH AND THE REAR WINDOW EXPLODED IN MY FACE.
Structure, Nov 19, 2016
I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.
Power train, Nov 17, 2016
TRANSMISSION FAILURE BEFORE 100000 MILES WHILE ON FREEWAY
Electrical system, Nov 14, 2016
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE DOOR LOCKS TO CONSISTENTLY LOCK AND UNLOCK. THE FAILURE CAUSED THE BATTERY TO DRAIN AND THE SECURITY ALARM TO SOUND. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Power train, Nov 3, 2016
"TAKATA RECALL" I HAVE HAD TO HAVE THE TRANSMISSION REBUILT IN MY 2002 FORD EXPLORER 3 TIMES. THE FIRST TIME IN 2008 WITH 107,262, SECOND TIME JUNE 2012 WITH 136671 MILES AND THE 3RD TIME IN SEPTEMBER 2015 WITH 184,086 MILES ON IT. I WOULD SAY THAT ANYTIME YOU HAVE TO REPLACE YOUR TRANSMISSION THAT MANY TIMES THERE IS DEFINITELY A DEFECT IN THE TRANSMISSION OF THE EXPLORER.
Electrical system, Oct 29, 2016
AFTER ADJUSTING STEERING WHEAL UP AND DOWN THE HARNESS WAS BROKEN DUE TO SHORT HARNESS UNDER DASH I DIDN'T NOTICE IT UNTIL THE ELECTRICAL SYS FAILED
Steering, Suspension, Power train, Visibility, Tires, Service brakes, Oct 19, 2016
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT. *TR
Power train, Oct 19, 2016
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE GEAR WOULD NOT ENGAGE WHEN SHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAND DID NOT CONNECT. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED OR REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 04V442000 (STRUCTURE) AND 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Structure, Oct 19, 2016
BACK TAILGATE WINDOW IS CROOKED, AIR PRESSURE THING FELL OFF ON RIGHT SIDE CAUSING A LACK OF SUPPORT ON THAT SIDE AND HINGES ARE STARTING TO BEND TO THE LEFT ALSO. WHO KNOWS WHEN THIS WINDOW WILL FALL OFF OR HOW MUCH LONGER IT WILL BE SUPPORTED WITHOUT THE SUPPORT ON THE RIGHT. IT'S JUST SCARY, WE DON'T USE THIS TAILGATE WINDOW AT ALL SO IT MAY BE FINE? IT IS LIKE THIS WHILE STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING ETC.
Air bags, Oct 18, 2016
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Structure, Sep 26, 2016
AFTER LOADING MY LUGGAGE I CLOSED MY TRUNK AND THE WHOLE BACK WINDOW COMPLETELY SHATTERED THE STRUTS BROKE AND THE LITTLE BLACK THING THAT HOLDS THE WINDOW UP TOP BROKE TOO. I GOT A CUT ON MY HAND, GLASS WENT EVERYWHERE. SO STRESSED..
Steering, Sep 22, 2016
THE GEAR SHIFT JUST BROKE OFF WHILE I WAS PUTTING THE CAR IN REVERSE THIS IS EXTREMELY DANGEROUS THE CAR HAD TO BE TOWED BUT WE HAD TO FIGURE OUT HOW TO SHUT OFF THE CAR, SINCE IT WOULD NOT SHUT OFF WHILE IN REVERSE. I GOT ANOTHER WHOLE STEERING COLUMN PUT IN AND WITHIN LESS THAN 2 MONTHS THE GEAR SHIFT BROKE OFF AGAIN THIS TIME THE CAR WAS IN PARK, BUT ITS SCARY. I HAVE ATTACHED TWO PICTURES OF THE TWO DIFFERENT GEAR SHIFTS. THE PIECE THAT KEEPS BREAKING LOOKS LIKE ITS MADE OUT OF ALUMINUM NOT STEEL.
Power train, Sep 17, 2016
TRANSMISSION, JERKED, STALLED AND HAD DIFFICULTY SHIFTING WHILE DRIVING ON FREEWAY/ HIGHWAY. ADDITIONALLY, THE O/D (OVERDRIVE) LIGHT CAME ON AND CONTINUALLY FLASHED PRIOR TO THE TRANSMISSION STARTING TO NOISILY GRIND WITH A BURNING SMELL. I'VE HAD 5 PROFESSIONAL DIAGNOSIS ALL STATING IT'S A DIFFERENT TRANSMISSION PROBLEM. A CLASS ACTION LAWSUIT AND FORD MOTOR COMPANY RECALL IS NEEDED ON THE TRANSMISSIONS, THIS IS A WIDESPREAD PROBLEM AND ISSUE FOR NEARLY 20 YEARS.
Visibility/wiper, Sep 6, 2016
WHILE PARKED IN MY DRIVEWAY THE BACK WINDOW (LIFT GATE WINDOW) WAS RAISED TO REMOVE THINGS FROM THE BACK OF THE VEHICLE AS SOON AS THE WINDOW WAS BEING CLOSED ABOUT HALFWAY DOWN IT EXPLODED AND SENT GLASS FLYING ALL AROUND OUTSIDE AND INSIDE THE VEHICLE. THE BOTTOM PIECE OF THE WINDOW WITH THE WIPER WAS HANGING FROM THE ELECTRICAL CORD EVERYTHING ELSE WAS GONE. THERE WAS NO FORCE ON THE WINDOW AND NOTHING OBSTRUCTING IT THE WHOLE THING JUST EXPLODED FOR NO APPARENT REASON. IT WAS VERY SCARY AND COULD HAVE CAUSED SERIOUS INJURIES. LUCKILY NO ONE IN THIS SITUATION WAS INJURED. MY FAMILY HAVE SPENT HOURS REMOVING ALL OF THE SHATTERED GLASS FROM THE DRIVEWAY AND YARD. IT SENT GLASS FLYING AS FAR AS TO THE FRONT OF THE VEHICLE.
Power train, Electrical system, Aug 31, 2016
DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD
Power train, Aug 22, 2016
MY 2002 FORD EXPLORER EDDIE BAUER IS ON ITS 3RD TRANSMISSION. IT HAS 78K MILES ON IT. HELP
Seats, Aug 16, 2016
DRIVER"S SIDE SEAT WILL GO BACK AND FORTH
Power train, Aug 15, 2016
AT FIRST WHEN SHIFTING THE TRANSMISSION WOULDN'T GO INTO ANY GEAR. WE HAD THE TRANSMISSION REPLACED. WHEN GOT VEHICLE BACK STILL HAD SAME PROBLEM TOOK IT TO TRANSMISSION SPECIALIST PUT ON COMPUTER FIXED THE INITIAL PROBLEM. THE TRANSMISSION WE HAD PUT IN HAD MUCH MORE PROBLEMS. OVERDRIVE STARTED BLINKING THEN LOST 2ND AND 5TH GEAR
Electrical system, Exterior lighting, Aug 8, 2016
THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT. WHY IS FORD IGNORING THIS OBVIOUS SAFETY DESIGN FLAW? LIABILITY IS YOURS .. THERE ARE TOO MANY COMPLAINTS OF THIS SAME PROBLEM FOR YOU TO CLAIM YOU ARE NOT AWARE. IF SOMEONE GETS CAR JACKED WHILE LOCKS ARE FREAKING OUT YOU MIGHT GET SUED. IT HAPPENS THE MOST IF SOMEONE IS IN PASSENGER FRONT SEAT.
Air bags, Jul 25, 2016, crash
ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.