2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints
1,408 reports, newest first.
Power train, Electrical system, Structure, Engine, Aug 28, 2013
ON THE BODY THE TAILGATE PANEL KEEPS CRACKING THIS MAKES MY TRUCK LOOK BAD COMPARED TO THE MONEY I PUT INTO IT. MY ENGINE OR TRANSMISSION ACTS AS IF SOMETHING IS WRONG IT IS NOT SHIFTING GEAR RIGHT. ON THE ELECTRICAL TIRE PRESSURE LIGHT KEEPS COMING ON AND IT ALSO KEEPS LEAKING WATER FROM SOMEWHERE. FORD NEEDS TO GO OUT OF BUSINESS FOR SELLING THESE PIECES OF JUNK. IT MAKES NO SENSE. *TT
Electrical system, Aug 26, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE ANTI-THEFT ALARM ENGAGED AUTOMATICALLY WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 190,000.
Structure, Aug 22, 2013
REAR LIFT GATE HINGES CRACKING AT PIN CAUSING REAR GATE GLASS TO SHIFT DOWN AND TAILGATE NOT TO LATCH CORRECTLY. *TR
Power train, Aug 12, 2013
2000-2005 EXPLORERS HAVE A RATE OF 1 OUT OF 10 HAVING TRANSMISSION FAILURE. I WANT TO KNOW WHY THERE IS NOT A RECALL OR A CLASS ACTION LAW SUIT FOR THIS VEHICLES TRANSMISSION PROBLEMS AND FAILURES. I WOULD LIKE ANY INFORMATION POSSIBLE TO FURTHER THIS. THERE WAS MENTION ON FORD COMPLAINTS AND FAILURES WEBSITE FOR OUT OF WARRANTY EXPLORERS A "GOODWILL REPAIR"? I CONTACTED THE FORD COMPANY AND SAID MY VEHICLE DID NOT FIT THE CRITERIA. YET WHEN I ASKED FOR THE GUIDELINES TO BE SENT OR EMAILED TO ME, I WAS TOLD THIS WAS CONFIDENTIAL INFORMATION AND WAS TOLD NOTHING COULD BE DONE...I PURCHASED THIS VEHICLE WITH MY DAUGHTERS DISABILITY MONEY SO THAT SHE WOULD HAVE A SAFE RIDE TO DR'S ETC. A LITTLE OVER A YEAR LATER THE GEARS WENT TOTALLY OUT WHILE DRIVING. ROAD SIDE ASSISTANCE TOOK 4 HOURS UP UNTIL 4AM. LENGTHY WAIT FOR ANYONE LET ALONE A DISABLED CHILD. NOW MY DAUGHTER AND I AS A SINGLE MOTHER CAN NOT AFFORD ANOTHER VEHICLE. OR THE REPAIRS FOR FORDS MISTAKES. FORD REALLY NEEDS TO ACKNOWLEDGED THEIR MISTAKES AND FIX THEM ON A CASE BY CASE BASIS OR SOMEONE NEEDS TO PUT THEIR FOOT UP THEIR TAILPIPE AND SUE THE COMPANY. ANY HELP SUGGESTIONS OR OTHER WAYS TO DEAL WITH THIS MATTER WOULD BE GRATEFULLY APPRECIATED. THANK YOU ..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Aug 12, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO SHIFT GEARS, THE VEHICLE FAILED TO RESPOND. THE CONTACT BELIEVED THE TRANSMISSION WAS DEFECTIVE HOWEVER, THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Power train, Aug 8, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AFTER HAVING SOME UNRELATED REPAIRS PERFORMED ON THE VEHICLE, THE VEHICLE FAILED TO SHIFT OUT OF PARK AND WHEN IT DID, THE VEHICLE COULD ONLY BE OPERATED IN THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
Power train, Jul 28, 2013
TRANSMISSION IS SLIPPING AND MAKES A GRINDING NOISE WHILE DRIVING AND WHEN BACK UP TURNING THE WHEEL IT JERKS AND MAKES A BANGING NOISE. GARAGE SAID IT BE $3500 TO FIX IT. IT SEEMS LIKE TONS OF PEOPLE WITH THIS SUV ARE HAVING THE SAME PROBLEM. *TR
Power train, Jul 26, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WOULD SPORADICALLY SURGE AND WOULD EXHIBIT AN ABNORMAL GRINDING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE FLY WHEEL WAS SPINNING BECAUSE THE TORQUE CONVERTER HAD FAILED. THE VEHICLE HAD NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000.
Service brakes, Jun 17, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE ABS SYSTEM WOULD INDEPENDENTLY ACTIVATE WITHOUT WARNING. THE FAILURE CAUSED THE BRAKES TO SEIZE AND THE VEHICLE WOULD SWAY 180 DEGREES TO THE SIDE BEFORE STOPPING. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE FAILURE WAS LOCATED AT THE BRAKE HYDRO LOCK SYSTEM. THE CONTACT WAS ADVISED THAT THE ABS ELECTRONIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,902.
Structure, Visibility/wiper, Jun 9, 2013
I OPENED THE LIFT GATE WINDOW TO LOAD GROCERIES WHEN THE RIGHT SIDE OF THE WINDOW SUDDENLY LET GO UP NEAR THE HINGE. THIS CAUSED THE RIGHT SIDE OF THE WINDOW TO DROP AND THEN THE LEFT HINGE BROKE, CAUSING THE ENTIRE REAR WINDOW TO DROP. I WAS ABLE TO CATCH IT SO IT DIDN'T BREAK AND EVENTUALLY RELEASE THE SUPPORT STRUTS SO I COULD GET IT INTO THE BACK OF THE VEHICLE. IT APPEARS THAT THE FASTENER NEAR THE HINGE WAS CORRODED THROUGH AND WHEN I TRIED TO OPEN THE WINDOW THE WEIGHT WAS FINALLY TOO MUCH FOR IT SO IT SNAPPED, RELEASING THE WINDOW ON THAT SIDE. FORTUNATELY THIS FASTENER FAILED IN A PARKING LOT AND NOT ON A FREEWAY OR THE WHOLE REAR WINDOW MAY HAVE COME OFF AND POSED A DANGER TO THE CARS BEHIND. FORD HAS ALREADY ISSUED A RECALL FOR 2002 AND 2003 MODELS WHICH USED THE SAME HINGE ASSEMBLY, DON'T KNOW WHY 2004 WAS NOT INCLUDED. *TR
Visibility/wiper, Jun 6, 2013
ON MAY 31ST OF 2013 AT APPROX. 4PM, AFTER REMOVING SOME ITEMS FROM THE BACK OF MY 2004 FORD EXPLORER VIA THE WINDOW HATCH, I PROCEEDED TO SHUT THE WINDOW AND I HEARD A SNAP FOLLOWED BY THE RIGHT SIDE (AS I AM FACING THE VEHICLE)OF THE WINDOW FALL. I WAS ABLE TO CATCH THE WINDOW AND BEGAN TO TRY AND LINE THE WINDOW BACK UP AND CLOSE IT BY SECURING IT TO THE LOCKING MECHANISM AT THE BASE. NOTICING ME STRUGGLE WITH THE WINDOW A GENTLEMAN CAME OVER AND BEGAN TRYING TO HELP ME, ONLY TO FIND THAT THE WINDOW WOULD NOT BUDGE DUE TO THE RIGHT SIDE (AS I AM FACING THE VEHICLE) SHOCK/SUPPORT/STRUT BEING FROZE. WE COULD NOT GET THE SHOCK TO RETRACT WHICH PREVENTED THE WINDOW FROM CLOSING. WHILE I CONTINUED TO HOLD THE WINDOW UP THE GENTLEMAN WENT TO GET HIS TOOLS TO REMOVE THE SHOCK/SUPPORT/STRUT. WITH THE SHOCK/ SUPPORT/ STRUT REMOVED WE COULD THEN ALIGN THE WINDOW AND CLOSE IT BY LOCKING IT INTO THE LOCKING MECHANISM AT THE BASE. I STRONGLY BELIEVE THAT DUE TO THE SOCK/SUPPORT/STRUT ON THE RIGHT SIDE FREEZING UP, IT PREVENTED THE WINDOW HATCH FROM CLOSING PROPERLY WHICH IN TURN CAUSED THE RIGHT SIDE HINGE TO SNAP UNDER THE PRESSURE. I HAVE NOT OPENED THE REAR WINDOW HATCH SINCE AND WILL BE CONTACTING FORD AS TO WHAT THEIR COURSE OF ACTION WILL BE FOR SUCH A FAILURE. ANY ASSISTANCE WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. *TR
Structure, May 23, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS DEFECTIVE AND THE PLASTIC THAT COVERED THE LICENSE PLATE AREA ON THE HATCH BECAME FRACTURED. AS A RESULT, WHEN THE HATCH WAS OPENED, THE CONTACT AND TWO CHILDREN SUSTAINED LACERATIONS TO THE HANDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 114,000.
Power train, Wheels, May 14, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SHOOK. UPON INSPECTION, THE DRIVER NOTICED THAT THE REAR PASSENGER SIDE LUG NUTS HAD LOOSENED AND THE TIRE WAS ONLY BEING HELD IN PLACE BY ONE LUG NUT. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE REAR DRIVER SIDE TIRE BUT IN THIS OCCASION THE TIRE DETACHED WHILE DRIVING 70 MPH. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION, STUDS, LOG NUTS, ROTORS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 132,000. *TR
Structure, May 13, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE HORIZONTAL PANEL UNDER THE REAR LIFT GATE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 99,000. *TR
Structure, May 8, 2013
THE RIGHT HINGE ON THE REAR WINDOW LIFT GATE IS CORRODED AND AS A RESULT IS HALF BROKEN OFF. THE WINDOW RATTLES DUE TO IT BEING LOOSE. THE LEFT HINGE IS NOW STARTING TO DO THE EXACT SAME THING. THERE HAVE BEEN TIMES WHEN I TURN THE VEHICLE ON AND THE MESSAGE CENTER WILL INDICATE 'REAR LIFTGATE AJAR' AND IT IS THE WINDOW HATCH THAT IS AJAR. I FEEL THIS ISSUE W/THE HINGE WILL AJAR FROM THE LATCH. I CALLED A LOCAL DEALERSHIP TO SEE IF THIS WAS A RECALL AND HE STATED NOT ON MY SPECIFIC VEHICLE AFTER GIVING HIM MY VIN. I FEEL THIS IS A HUGE SAFETY ISSUE. I REFRAIN USE OF THE WINDOW IN THE FEAR IT WILL FALL ON ME. NOW MY FEAR IS THE WINDOW WILL FALL COMPLETELY OFF WHILE DRIVING.
Engine, May 7, 2013
WHILE WAS DRIVING ON I-95 I GAVE THE CAR A BOOST OF SPEED TO PASS ANOTHER VEHICLE. I NOTICED MY BACK WINDOW BECOME "DIRTY" (COVERED IN COOLANT) AND WHILE THE CAR SEEMED OKAY I MOVED TO THE RIGHT LANE. THERE WAS NO SHOULDER TO PULL OFF DUE TO CONSTRUCTION. WITHOUT A SHOULDER I HAD TO KEEP GOING ANOTHER COUPLE MILES; AFTER A COUPLE MILES I STARTED LOOSING SPEED GRADUALLY. WITH CHILDREN IN THE CAR THIS WAS A SAFETY ISSUE - I WAS FORTUNATE TO MAKE IT TO AN EXIT WHERE UPON IMMEDIATELY THE CAR DIED AS I SLOWED AND WHITE SMOKE STARTED BILLOWING OUT OF THE ENGINE COMPARTMENT. THE PROBLEM WAS THE THERMOSTAT HOUSING FAILED CAUSING THE CAR TO LOSE COOLANT. SINCE I WAS UNABLE TO PULL OVER IT RESULTED A BLOWN HEAD GASKET. DUE TO DESIGN OF THE ENGINE THIS REPAIR IS PROHIBITIVELY EXPENSIVE. I HAVE SEEN THIS THERMOSTAT COMPLAINT NUMEROUS TIMES AND IT IS TIME THAT FORD TAKE RESPONSIBILITY FOR THE PLASTIC PARTS THAT ARE CONNECTED TO THE ENGINE. THIS PART SHOULD BE ALUMINUM ACCORDING TO MY MECHANIC. PLEASE CONSIDER RECALL TO REPLACE PLASTIC THERMOSTAT HOUSING WITH METAL: FORD MUST USE METAL PARTS BECAUSE PLASTIC WARPS IN THE HEAT. THE AFFECTED PARTS ARE THE THERMOSTAT HOUSING AND IT'S CONNECTION TO THE ENGINE. I HAVE GOOD MAINTENANCE, OIL CHANGED REGULARLY, FLUIDS CHECKED AND MAINTAINED REGULARLY. I ALSO DRIVE VERY CONSERVATIVELY AND AM EASY ON MY DRIVING. FORD MUST FIX THIS! BETWEEN THIS ISSUE AND A BOLT IN MY STEERING COLUMN FALLING OUT (CAUSING A LOSS OF STEERING) MY CONFIDENCE IN FORD IS DIMINISHED. *TR
Other or unspecified, May 4, 2013
WHEN OPENING THE REAR HATCH WINDOW, THERE WAS A FAILURE IN THE PIN IN THE HINGE CAUSING THE WINDOW TO FALL. THE WINDOW WAS NOT BROKEN HOWEVER A REPAIR HAD TO BE MADE BEFORE THE VEHICLE WAS DRIVABLE DUE TO THE POSSIBILITY OF THE GLASS FALLING. *TR
Visibility, May 3, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN VISOR BECAME DETACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 154,000. *TR
Exterior lighting, Air bags, Structure, May 1, 2013, crash
DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY NOT???? *TR
Structure, Apr 30, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE HORIZONTAL PANEL UNDER THE REAR LIFT GATE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,000. *TR
Structure, Apr 27, 2013
MY DAUGHTER WEIGHS 99 LBS SHE OPENED HATCH AT GAS STATION AND THE WINDOW PORTION OF THE ENTIRE HATCHBACK FELL OFF ALSO THERE IS A CRACK IN THE PLASTIC DOWN THE HATCH WHICH I SEE ON EVERY OLD EXPLORER. *TR
Structure, Apr 20, 2013
PURCHASED THIS VEHICLE AS USED ON 4-19-13 AND HAD NOTICED THE CRACK TO THE LEFT OF THE FORD EMBLEM. UPON CLOSER LOOK TODAY THERE IS A SECOND CRACK ABOUT 8 INCHES TO THE RIGHT OF THE EMBLEM. *TR
Structure, Apr 17, 2013
BODY/CHASSIS MOUNTS ARE DETERIORATING AND CRUMBLING. BODY IS NOW LOOSE ON THE FRAME AND HAS SLIGHT MOVEMENT. THESE MOUNTS ARE NOT RUBBER LIKE MOST; THEY ARE SOME SORT OF URETHANE COMPOSITE. INTERNET RESEARCH AND TRUCK OWNER SITES CONFIRM THIS TO BE A COMMON PROBLEM. FORD DOES NOT SEE THIS AS A SAFETY/RECALL ISSUE AND HAS DIRECTED OWNERS OF SUSPECT VEHICLES TO YOUR DEPARTMENT. THIS PARTICULAR VEHICLE HAS NEVER BEEN IN SALT OR SNOW . THE CAB SHAKING AND RATTLING IS CAUSING MOVEMENT THAT WILL UNDOUBTEDLY EFFECT THE BRAKE LINES AND STEERING COLUMN AS THEY ARE ATTACHED TO BOTH THE BODY AND THE CHASSIS. FORD IS NOW USING ANOTHER COMPOUND FOR THE MOUNTS APPARENTLY IN RESPONSE TO COMPLAINTS. *TR
Engine, Apr 12, 2013
THIS IS IN RESPONSE TO THE INVESTIGATION OF FORD FOR "LIMP MODE". EVERY TIME THAT I USE MY CARS CRUSE CONTROL UNDER 50 MPH THE CAR GOES IN TO LIMP MODE. AFTER I PULL OVER AND RESTART THE CAR IT RUN NORMALY, *TR
Visibility, Apr 8, 2013
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT NONE OF THE WINDOWS WERE ABLE TO BE OPENED WHEN ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 05/29/13 *BF