2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints
1,408 reports, newest first.
Structure, Sep 10, 2009
MY 2004 EXPLORER DEVELOPED A VERTICAL CRACK IN THE PLASTIC TAILGATE ATTACHED TO THE BACK GLASS. CRACK APPEARED TO THE LEFT OF THE FORD EMBLEM. ONCE THE CRACK APPEARED IT EVENTUALLY STARTED TO MOVE DOWN THE PLASTIC PIECE, WAS VISIBLE ON MY VEHICLE FOR APPROXIMATELY 5 MONTHS. ON SEPTEMBER 7, 2009 AS I WAS DRIVING DOWN THE HIGHWAY AND MY BACK GLASS SHATTERED AND THE PLASTIC TAILGATE PIECE UNATTACHED ITSELF AT THE SIDES FROM THE VEHICLE. VERY DANGEROUS. COULD HAVE AFFECTED OTHER DRIVERS ON THE ROAD HAD SOMEONE BEEN BEHIND ME. I ALSO HAVE A 3RD ROW SEAT IN VEHICLE WHICH WAS NOT IN USE AT THE TIME OR THEY COULD HAVE BEEN HIT BE DEBRIS AS WELL. *TR
Structure, Sep 7, 2009
THE REAR LIFT GLASS HINGES ON OUR 2004 FORD EXPLORER BROKE DURING USE OF THE LIFT GLASS. THE PIN BROKE RIGHT THROUGH THE HINGE. THIS IS A VEHICLE THAT HAS BEEN PARKED IN A GARAGE WITH ONLY MINIMAL USE OF THE ACTUAL LIFT GLASS. WE ARE NOW SEARCHING JUNK YARDS FOR REPLACEMENT HINGES BUT ASSUME THESE WILL ALSO BE BAD. *TR
Fuel system, Gasoline, Sep 6, 2009
MY 2004 FORD EXPLORER HAS BEEN KILLING WHEN COMING TO A STOP, SLOWING DOWN AND WHEN I AM DRIVING AT SPEEDS UP TO 40MPH. MY POWER STEERING THEN GOES. THERE ARE NO WARNINGS WHEN THIS IS GOING TO HAPPEN. IT IS OCCURRING DAILY AND I THEN HAVE TO PUT THE TRUCK IN PARK, REMOVE THE KEY AND THEN RESTART. WHEN I DO THAT, IT RUNS LIKE IT NEVER HAPPENED. NO CHECK ENGINE LIGHT ECT... I HAVE BEEN CALLING THE DEALERSHIP ABOUT THIS FROM DAY ONE. AT FIRST I WAS TOLD THAT IF IT DOES NOT FAIL WHEN I BRING IT IN IT WILL BE HARD TO SAY WHAT IT IS. THEN I CALLED BACK BECAUSE IT WAS HAPPENING MORE FREQUENTLY. I BROUGHT MY TRUCK IN THURS. THE DEALERSHIP HAD IT ALL DAY AND SAID IT WAS READY TO GO. I DROVE 1/2 MILE DOWN THE ROAD AND THE TRUCK KILLED. I IMMEDIATELY CALLED THEM BACK TO LET THEM KNOW. I WILL BE BRINGING IT BACK NEXT WEEK. I AM VERY WORRIED ABOUT THIS FAILURE AND I FEEL THAT THIS IS DEFINITELY A DEFECT IN THE FORD. *TR
Latches/locks/linkages, Sep 6, 2009
2004 FORD EXPLORER, REAR LIFT HATCH FAILURE. THE HINGE SIMPLY BROKE WHILE THE HATCH WAS BEING CLOSED. THERE WERE NO INJURIES BUT COULD HAVE BEEN SERIOUS ISSUES. THE PART WAS ORDERED AND REPLACED AT FORD IN ANNAPOLIS, MD FOR $150.00. I NOTE THERE HAVE BEEN SEVERAL RECALLS FOR PRIOR YEARS AND INVESTIGATIONS FOR THE 2004 MODEL. *TR
Power train, Sep 5, 2009
2004 FORD EXPLORER WITH 49,000 MILES. HOWLING NOISE FROM REAR. TOOK IT TO FORD; THEY REBUILT THE REAR DIFFERENTIAL AT A COST OF $1600.00. CAR HAS ALWAYS BEEN SERVICED AT FORD FOR ROUTINE MAINTENANCE. DON'T UNDERSTAND HOW THIS VEHICLE WITH SUCH LOW MILEAGE HAD TO HAVE REAR DIFFERENTIAL REPLACED. IN LOOKING AT SERVICE BULLETINS; THIS SOUNDS LIKE A DEFECT THAT FORD HAS NOT ACKNOWLEDGED. *TR
Power train, Sep 1, 2009
ABRUPT SHIFTING FROM PARK TO REVERSE. TOOK VEHICLE IN FOUR TIMES FOR REPAIR. SOLENOID WAS REPLACED TWICE, TRANSMISSION FLUID ADDITIVE, THEN TRANSMISSION FLUID FLUSH. UNINTENDED SHIFTING BY TRANSMISSION RESULTING IN VEHICLE TO SWERVE AT 50 PLUS MILES PER HOUR. OCCURS DAILY ON HIGHWAY AFTER LETTING OFF ACCELERATOR AND COASTING. *TR
Engine and engine cooling, Aug 28, 2009
TL*THE CONTACT OWNS A 2004 FORD EXPLORER XLT. THE CONTACT STATED THAT MINUTES AFTER STARTING THE VEHICLE IT UNWARRANTLY STALLED. SPONTANEOUS ENGINE FAILURE WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH. SHE TOWED THE VEHICLE TO A DEALER BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE.HOWEVER HE SPECULATED THAT THE SPARK PLUGS MAY BE THE CAUSE OF THE FAILURE,BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 75,000.THE CURRENT MILEAGE WAS UNKNOWN.
Power train, Aug 18, 2009
THE TRANSMISSION IN MY '04 FORD EXPLORER SHIFTS INCREDIBLY HARD, WILL STALL IN MID SHIFT, AND CAN SLIP INTO REVERSE FROM PARK AT ANYTIME. I AM ONE OF THOUSANDS OF OWNERS IN THE 2002-2005 YEARS IN WHICH FORD/MERCURY PUT THESE TRANSMISSIONS INTO EXPLORERS AND MOUNTAINEERS AND THEY ARE JUNK. SOMETHING NEEDS TO BE DONE BY FORD BEING THEY'VE FIXED THE PROBLEM IN THEIR 2006 MODELS. THE DEALERS DON'T KNOW HOW TO FIX THE PROBLEMS. *TR
Power train, Aug 17, 2009
I AM HANDICAPPED AND LIVE ON SOCIAL SECURITY, THIS IS IMPORTANT BECAUSE OF THE BILL I HAD TO PAY. I AM MAKING PAYMENTS ON A USED 04 EXPLORER, THEY ARE QUITE HIGH SO I GOT THE EXTENDED SERVICE PLAN. THE REAR AXLE HAS WHINED EVER SINCE I GOT IT. WHEN IT WAS DROWNING OUT THE RADIO AND FINALLY STARTED LEAKING THE DEALER, DON JENKINS FORD FINALLY AGREED TO LOOK AT IT. I WAS REDUCED TO LAYING ON THE FLOOR WHILE I WAITED BECAUSE IF I BROUGHT MY WHEELCHAIR I WOULD HAVE NO WAY TO GET IT HOME. THE DEALER REPLACED THE RING AND PINION UNDER THE WARRANTY COMPANY EVEN THOUGH IT WAS A FACTORY DEFECT, THE CAR ONLY HAS 65K MILES. THE PARKING BRAKE FELL APART WHEN THEY REMOVED THE AXLES BUT THEY COULDN'T GET THE WARRANTY COMPANY TO PAY FOR ANOTHER FACTORY DEFECT SO I HAD TO GIVE THEM ALMOST $400 TO GET MY CAR BACK. IT WAS OKAY FOR THE WARRANTY COMPANY TO PAY FOR SHODDY PARTS AND QUESTIONABLE WORKMANSHIP BUT NOT FORD. I AM DISGUSTED WITH THIS MODERN MORALITY, IN MY DAY THEY CALLED THESE PEOPLE BY THEIR PROPER NAME, THIEVES. NO WONDER THE CAR COMPANIES ARE IN TROUBLE, CARS COST ALMOST ONE THIRD THE PRICE OF A STARTER HOME AND ARE MADE WITH SECOND RATE CHINESE PARTS JUST TO SUPPORT THE UNIONS. IT WILL BE A COLD DAY IN '!@#$% AND THE DEVIL WILL COME UPSTAIRS SELLING SNOWCONES BEFORE I WILL BUY ANOTHER CAR MADE IN THE LAST TEN YEARS. *TR
Power train, Aug 16, 2009
THERE IS NO FAILURE YET FOR OUR VEHICLE BUT THERE ARE MANY OUT THERE THAT HAS. DO A INTERNET SEARCH FOR THE 2004 FORD EXPLORER COMPLAINTS AND SEE FOR YOURSELF THE COMPLAINTS FOR WHEEL BEARING FAILURE AND REAR DIFFERENTIAL FAILURE THAT WILL EVENTUALLY GET SOMEONE KILLED. THIS IS A VERY COMMON PROBLEM AND FORD WILL NOT ACKNOWLEDGE OR DO ANYTHING ABOUT IT. *TR
Power train, Aug 14, 2009
TRANSMISSION FAILURE ON FORD EXPLORER 2004... THE TRANSMISSION FAILED ON MY EXPLORER, 3 OF THE 4 GEARS WERE GONE!.... THIS COST $7,000 TO BE REPLACED... I BELIEVE THIS IS UNACCEPTABLE FOR A 3 YEAR OLD CAR TO HAVE THIS TYPE OF PROBLEM AT THIS COST. NOT TO MENTION I WORKED WITH A GUY WHO HAD AN EXPLORER AND A MOUNTAINEER AND THE TRANSMISSION WENT ON BOTH OF THOSE VEHICLES.. THEY WERE AN 02 AND 04. THEN THIS PAST WEEK I HAD TO HAVE MY BRAKES DONE. AND THE REPAIR SHOP SAID I NEEDED A FEW OTHER MINOR THINGS DONE... BUT I TOLD THEM I HAD ALREADY SPENT $8,000 (ALL BALL BEARINGS REPLACED $1000 + 7000 FOR TRANSMISSION)ON THE VEHICLE RECENTLY AND CAN'T GET IT DONE RIGHT NOW. AND THEY ASKED IF THE PROBLEM WAS THE TRANSMISSION... I SAID, "YES WHY", THEY TOLD ME THEY HAD 5 EXPLORERS FROM THE AROUND THE SAME AGE AS MINE THAT HAD TRANSMISSION FAILURES. NOW THAT'S A TOTAL OF 8 EXPLORERS IN MY AREA AND I HAVE HEARD OF OTHERS FROM OTHER PEOPLE. FORD NEEDS TO MAKE GOOD ON THIS AND OFFER SOME DISCOUNT ON A FIX FOR THIS OR HAVE ALL THE EXPLORERS FROM THIS TIME PERIOD RECALLED. I BOUGHT A NEW TRANSMISSION EVEN THOUGH IS WAS $4000 MORE THAN A REBUILT ONE, BECAUSE IT CAME WITH A LIFE-TIME WARRANTY.... I WOULD APPRECIATE IT IF THERE WAS AN INVESTIGATION MADE INTO FORD'S EXPLORER SO, THAT PAST AND FUTURE PROBLEMS CAN BE RECTIFIED. *TR
Structure, Aug 13, 2009
MY VEHICLE IS A 2004 FORD EXPLORER - EDDIE BAUER. IN MAY OF 2009 THE PAINT BEGAN TO BUBBLE IN PLACES ALONG THE FRONT OF THE HOOD. THESE SPOTS BECAME LARGER AND EVENTUALLY THE PAINT CHIPPED OFF, REVEALING A CORRODED BARE ALUMINUM SURFACE. THE HOOD IS NOT METAL, THEREFORE IT CAN NOT RUST. IT MUST BE A PAINT DEFECT. *TR
Power train, Aug 11, 2009
I PURCHASED A 2004 FORD EXPLORER 30JUN08, IN MARCH 2009, IN LESS THAN A YEAR I HAVE HAD TO REPLACE THE MODULE/ENGINE CONTROL, THE BATTERY AND THE ALTERNATOR AT THE WILLOWBROOK FORD DEALERSHIP. I PAID A TOTAL OF 2033.60 IN REPAIRS. WHEN I GOT HOME LAST FRIDAY NIGHT AND WAS PARKING MY CAR, AS I WENT INTO REVERSE I FELT A JOLT IN SHIFTING FROM THE TRANSMISSION. YESTERDAY DRIVING TO WORK AGAIN I FELT THE TRANSMISSION SLIPPING AND HARD SHIFTING. THE O/D LIGHT BEGIN TO FLASH AND I COULDN'T ACCELERATE OVER 40MPH. ON MY WAY HOME FROM WORK, AGAIN I COULD NOT ACCELERATE OVER 30MPH BUT NOW ITS MAKING A HORRIBLE NOISE AND THE SERVICE ENGINE AND O/D LIGHTS ARE FLASHING. THIS IS A WELL KNOWN PROBLEM AS I HAVE READ NUMEROUS COMPLAINTS ABOUT IT ONLINE. WHY HASN'T FORD RECALLED THESE FAULTY TRANSMISSION? I HAVE UNTIL JUL10 BEFORE THIS CAR IS PAID OFF AND STILL OWE OVER 6000.00. THIS IS THE FIFTH FORD I'VE OWNED AND I AM TOTALLY DISGUSTED BY THIS WHOLE SITUATION. AS A SINGLE MOM OF 3, I DON'T HAVE ANY THOUSANDS OF DOLLARS SITTING AROUND WAITING TO THROW IT AWAY IN FORD REPAIRS. SOMEONE HAS TO STEP IN FOR US CONSUMERS WHO ARE BEING RIPPED OFF. PLEASE HELP US. *TR
Latches/locks/linkages, Aug 10, 2009
WHILE OPENING THE REAR LIFTGATE OF OUR 2004 EXPLORER AND REACHING THE MAX EXTENSION OF THE LEFT STRUT, THE STRUT BECAME LOCK AND WOULDN'T RETRIEVE CAUSING THE LEFT HINGE TO COME OFF AND THE ENTIRE LIFTGATE TO HANG FROM THE RIGHT HINGE. THE DEALER LOOKED AT THE STRUT AND TRIED TO REPAIR IT. I REQUESTED A NEW ONE TO BE INSTALLED SINCE I HAD SERIOUS CONCERNS ABOUT THE SAME PROBLEM HAPPENING AGAIN. THE DEALER AGREED AND MY EXTENDED WARRANTY COVERED THE EXPENSE. HOWEVER, MY DEDUCTIBLE APPLIED. *TR
Power train, Aug 6, 2009, crash
I WAS DROPPING MY SON OFF AT HIS FRIEND'S HOUSE. I PULLED INTO THE DRIVEWAY AND PUT THE TRUCK IN PARK. I OPENED MY DOOR, GOT OUT, WALKED AROUND THE FRONT OF MY VEHICLE AND ACCOMPANIED MY SON UP TO THE FRONT DOOR. ALL OF A SUDDEN, THE TRUCK STARTED TO ROLL FORWARD ON THE DRIVEWAY AND CRASH INTO THE HOMEOWNERS FENCE. WHEN I GOT INTO THE TRUCK, IT WAS STILL IN PARK. THERE WAS DAMAGE TO MY FRONT BUMPER AS WELL AS THE FENCE THAT IT CRASHED INTO. THANK GOD IT DIDN'T HAPPEN WHILE I WAS WALKING IN FRONT OF IT! THIS TRANSMISSION ON THIS VEHICLE HAS BEEN A PROBLEM SINCE THE BEGINNING. I TOO EXPERIENCED THE "THUMP" AS IT SLAMMED INTO REVERSE, ONLY FOR FORD TO DENY THERE WAS A PROBLEM AND FINALLY PUT THE ADDITIVE INTO THE TRANNY. WHAT A WAY TO FIX THE PROBLEM! ...NEVER AGAIN WILL I BUY A FORD. I JUST HOPE NO ONE HAS TO LOSE THEIR LIFE FOR FORD TO DO SOMETHING ABOUT THIS. *TR
Structure, Aug 5, 2009
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE PLASTIC UNDERNEATH THE WINDOW OF THE REAR LIFTGATE HAS CRACKED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE FRAME AROUND THE WINDOW COULD CRACK AND CAUSE THE WINDOW TO FALL OUT. THE CURRENT MILEAGE WAS 79,900 AND FAILURE MILEAGE WAS 56,000.
Structure, Latches/locks/linkages, Aug 4, 2009
I NOTICED MY 2004 FORD EXPLORER HAS DEVELOPED A VERTICAL CRACK IN THE PLASTIC TAILGATE ATTACHED TO THE REAR WINDOW LEFT OF THE FORD EMBLEM. I TOOK IT TO THE DEALERSHIP AND THEY RECOGNIZED IT AS A COMMON PROBLEM WITH THE 2004 EXPLORER AND ALSO WARNED ME THE HINGES ON THE REAR GLASS FAIL OFTEN AS WAS THE CASE ON MY VEHICLE. SERVICE TECH STATED THERE WAS NO RECALL AS YET AND I GOT TO PAY FOR THE NEW HINGES AND HOLDING OFF ON THE CRACK THINKING FORD MADE DO THE RIGHT THING AND REPAIR THE FAULT. *TR
Power train, Aug 4, 2009
WE OWN A 2004 FORD EXPLORER. THE FORD RECALL TO REMEDY FACTORY TRANSMISSION FLUID PROBLEM WAS A BAND-AID TO FIX LIVER CANCER. THE TRANSMISSION JUMPS INTO REVERSE A FEW SECONDS AFTER SHIFTING, AND THE SHIFTS WHEN GOING FORWARD ARE "JERKY". FORD HAS TRIED TO PLACATE OWNERS WITH AN ADDITIVE. THE PROBLEM IS ONGOING. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *TR
Visibility, Aug 3, 2009
DRIVING ON INTERSTATE,WHILE I GRABBED SUN VISOR TO TURN TO SIDE IT FELL OFF AND I WENT OFF ROAD BUT GOT SAFELY BACK ON. NO INJURIES TO ME OR WIFE. *TR
Latches/locks/linkages, Aug 2, 2009
REAR HATCH HINGE PIN BROKE BREAKING GLASS. *TR
Engine and engine cooling, Aug 1, 2009
STARTED HEARING A SQUEAL LIKE A SLIPPING FAN BELT, CHECKED IT OUT AND FOUND THE CRANKSHAFT PULLEY SEPARATED FROM THE DAMPER, THE BELT CAME OFF THE PULLEY AND WAS RIDING ON THE DAMPER. IT IS NOW COSTING ME $500 TO HAVE THE PULLEY REPLACED, I HAVE NOTICED OTHERS HAVING THIS SAME ISSUE, IT SEAMS THAT THIS IS A DEFECTIVE PART AND FORD SHOULD BE REQUIRED TO FIX THIS AT THEIR COST. IF I HAD CONTINUED TO DRIVE WITHOUT GETTING IT FIXED IT WOULD HAVE BROKEN THE CRANKSHAFT TIMING SENSOR CAUSING ENGINE SHUT DOWN AND MAYBE LOSS OF VEHICLE CONTROL. *TR
Visibility, Jul 30, 2009
DRIVER SIDE SUN VISOR FELL OFF WHILE DRIVING, ALMOST RAN INTO ANOTHER CAR. CHEAP PLASTIC PART ONLY DEALER HAS FOR $116.43 WITHOUT INSTALLATION. *TR
Power train, Jul 28, 2009
2004 FORD EXPLORER WITH 54K MILES HAS SLIP IN TRANSMISSION WHEN SHIFTED FROM PARK TO REVERSE AND WILL SLIP WHEN THE TRANSMISSION SHIFTS AUTOMATICALLY. IT CATCHES AND WILL PRODUCE A LOUD BUMP. IT TAKES SEVERAL SECONDS TO CATCH WHEN SHIFTED TO REVERSE. *TR
Visibility, Structure, Jul 28, 2009
THE PANEL BELOW MY REAR WINDOW HAS CRACKED ON MY 2004 FORD EXPLORER. I DID NOT DRIVE IT THAT DAY, SO I KNOW I WAS NOT HIT, OR THE DOOR WAS NOT SLAMMED. *TR
Engine and engine cooling, Vehicle speed control, Jul 22, 2009
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WOULD STICK AND CAUSE THE VEHICLE TO LURCH FORWARD AND SOMETIMES STALL. A TECHNICIAN STATED THAT THE THROTTLE SENSOR ASSEMBLY WAS THE CAUSE OF THE FAILURE. HE FURTHER STATED THAT THERE WERE ONLY FOUR PARTS IN THE UNITED STATES THAT WERE AVAILABLE FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 75,200. UPDATED 0/01/09 *CN THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED, HOWEVER IT TOOK A TOTAL OF 7 WEEKS, DUE TO ISSUES WITH PARTS. ALSO THE VEHICLE WOULD STALL AT TIMES. UPDATED 09/09/09*JB