2008 Ford Explorer
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 148 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Explorer model years with reports.
Of the 2008 reports, 6 involved a crash and 3 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesSep 26, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
IF LEAKING TRANSMISSION FLUID CONTACTS THE CATALYTIC CONVERTER, IT MAY POSE A RISK OF FIRE.
DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V453000 on NHTSA.gov
Representative owner complaints
148 reports, newest first.
Power train, Engine, Aug 19, 2014
I WAS DRIVING MY EXPLORER DOWN THE ROAD WHEN ONCE AGAIN THE ENGINE SHUT DOWN. LEAVING ME WITH OUT POWER STEERING OR POWER BRAKES. THIS IS MY 2ND TIME REPORTING THIS TO NHTSA. THIS PROBLEM OF SHUTTING DOWN WHILE DRIVING HAS HAPPENED TO ME MANY TIMES BEFORE MOSTLY ON BUSY HIGHWAYS. I HAVE HAD THE EXPLORER TO THE DEALER 3 TIMES THE FIRST 2 TIMES THEY SAID THE CAN NOT FIND THE PROBLEM. ON THE THIRD TIME I ASKED TO SPEAK WITH THE SERVICE MANAGER, AND HE FINALLY ADMITTED THAT IT IS THE POWERTRAIN CONTROL MODULE. HE ALSO SAID THAT MY EXPLORER IS NOT THE ONLY ONE WITH THIS PROBLEM, AND THAT THE PART IS IN SUCH HI DEMAND THAT THE ARE BACKORDER FOR MONTHS. I ASKED IF FORD WAS PLANNING A RECALL AND HIS ANSWER WAS "NO THE PART IS VERY PRICEY AND NO ONE HAS BEEN KILLED YET" NHTSA PLEASE LOOK INTO THIS MATTER, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED BY THIS PROBLEM THAT FORD KNOWS ABOUT, BUT WILL NOT DO ANYTHING TO FIX IT. *TR
Electrical system, Jul 20, 2014
VEHICLE WAS DROPPED OFF REPAIR ON 6/16/2014 FOR ELECTRICAL DRIVER SEAT MOVING FORWARD AND BACKWARDS DURING TRAVEL, DOME LIGHT OPERATING ON AND OFF RANDOMLY? DRIVER SEAT MOVEMENT DURING TRAVEL IS HAZARDOUS.. COLONIAL FORD 126 FEDERAL ROAD DANBURY CT 06811 WAS THE LOCATION OF DROP OFF-- 203-748-3503. *TR
Electrical system, Exterior lighting, Seats, Jul 8, 2014
WHEN DRIVING OVER A BUMP IN THE ROAD MY SEATS GO BACK, THE LIGHTS COME ON AND THE KEY COMES PARTLY OUT OF THE IGNITION. THIS HAS BEEN GOING ON FOR MONTHS NOW AND LUCKILY I HAVEN'T HAD AN ACCIDENT. I HAVE TO PUSH THE KEY BACK INTO THE IGNITION WHILE TRYING TO KEEP MY FOOT ON THE PEDAL BECAUSE OF THE SEAT GOING BACK I AM TOO FAR FROM THE PEDAL. *JS
Electrical system, Exterior lighting, Jun 18, 2014
THE EXTERIOR AND INTERIOR DOME LIGHTS TURN ON AND OFF WHILE DRIVING. DRIVING OVER BUMPS, DIPS IN ROAD, ETC. TRIGGERS THE EVENT. *TR
Engine, Jun 11, 2014
TL * THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Power train, Electrical system, Engine, Jun 3, 2014
4/1- A COUPLE DAYS BEFORE 4/1, THE CHECK ENGINE LIGHT CAME ON. ON 4/1, I WAS DRIVING THE CAR ON A SIDE STREET AND IT SHUT OFF ON ME, WITHOUT WARNING. I GOT IT TOWED TO A DEALER NEAR BY AND WAS TOLD IT WAS A FAULTY ALTERNATOR. DEALER CHANGED IT... 4/10 - THE WRENCH AND THE CHECK ENGINE LIGHTS CAME ON THE DASHBOARD. I TOOK IT BACK TO THE DEALER TO HAVE IT CHECKED. THE DEALER WAS VERY PASSIVE OF THE SITUATION - BUT ULTIMATELY, HE SAID THEY WERE OLD CODES THAT NEEDED TO BE CLEARED FROM THE COMPUTER. HE CLEARED THEM AND ALL WAS SUPPOSE TO BE WELL. 4/17 - MY HUSBAND AND I WERE OUT RUNNING ERRANDS, WHEN AGAIN THE WRENCH AND THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. MOMENTS LATER, THE CAR SHUT OFF ON US WHILE WE WERE DRIVING IN THE MIDDLE ON THE STREET. LUCKILY WE WERE ABLE TO GET IT OUT OF THE MIDDLE OF THE ROAD. WE CALLED THE DEALER AND ARRANGED TO HAVE THEM CHECK IT OUT. WE MANAGED TO GET THE CAR STARTED AND DROVE IT TO THE DEALER. 4/24 - THE DEALER TOLD US THAT THE PCM WAS BUSTED - AND THAT ALOT OF 2008 EXPLORERS WERE HAVING THIS ISSUE. UNFORTUNATELY, FORD DID NOT HAVE THE PART AVAILABLE ANYWHERE AND WE WOULD HAVE TO WAIT UNTIL AUGUST 2014 IN ORDER TO GET THE PART FIXED. RIGHT NOW, OUR CAR IS SITTING AT THE DEALER - NOT WORKING. FORD HAS DONE NOTHING TO COMPENSATE OR TO ALLEVIATE THE MENTAL AND FINANCIAL STRESS OF NOT HAVING CAR HAS DONE. *TR
Electrical system, Exterior lighting, Jun 3, 2014
THE EXTERIOR AND INTERIOR DOME LIGHTS TURN ON AND OFF WHILE DRIVING. FIRST FEW INCIDENTS WERE SPREAD APART HOWEVER THE PROBLEM HAS PROGRESSED NOW TO ALMOST EVERY OTHER MINUTE WHILE DRIVING. DRIVING OVER BUMPS, DIPS IN ROAD, ETC. TRIGGERS THE EVENT. I HAVE NARROWED IT DOWN TO ANY "JIGGLE" OF THE KEY CAUSES THE LIGHTS TO GO ON AND OFF. FORD WANTS $250-$500 TO FIX. GOOGLE THE PROBLEM AND YOU WILL FIND HUNDREDS OF OTHERS WITH THIS SAME PROBLEM, IGNITION SWITCH IS FAULTY. THIS IS EXTREMELY UNSAFE ESPECIALLY WHEN THE LIGHTS COME ON AT NIGHT,IT CAN BE STARTLING AND PREVENTS ME FROM SEEING OUT OF MY MIRRORS BECAUSE THE LIGHT REFLECTS OFF OF IT. ALSO I HAVE SEEN CARS SWERVE ON OCCASION WHEN THEY ARE BESIDE MY CAR AS THE EXTERIOR LIGHTS UNDER THE MIRRORS TURN ON AND I ASSUME CATCHING THEM OFF GUARD. I AM ALWAYS AFRAID I MIGHT GET PULLED OVER AS IT LOOKS LIKE I AM SENDING OUT AN S.O.S. DISTRESS CALL WITH MY LIGHTS FLASHING ON AN OFF CONSTANTLY. I HAVE NEVER HAD MORE THAN JUST THE KEY AND FOB ON THE KEY RING SAME AS IT WAS THE DAY I BOUGHT IT NEW, I CANNOT STAND A RING FULL OF KEYS SO TO SAY THAT EXCESSIVE WEIGHT CAUSED THE PROBLEM IS NOT TRUE IN MY CASE AND OF COURSE THIS PROBLEM SURFACED ONLY A COUPLE THOUSAND MILES OUT OF THE WARRANTY. FORD ALSO HAS A TSB OUT ON THIS ISSUE AS IT IS A COMMON COMPLAINT. *TR
Electrical system, May 22, 2014
WHEN IN DRIVE AND MOVING AND GOING OVER A BUMP, THE POWER SEAT GOES INTO THE POSITION IT WOULD BE AS IF NO KEY IN IGNITION (GOES ALL THE WAY BACK) AND THE OVERHEAD LIGHT GOES ON. SITUATION IS EXACERBATED IF THERE ARE ITEMS ON THE IGNITION KEY CHAIN. SITUATION CAN BE INITIATED BY SIMPLY JIGGLING THE KEY IN THE IGNITION. MY WIFE CANNOT DRIVE THE VEHICLE, BECAUSE IF OCCURS, MOVES HER SO THAT SHE DOES NOT REACH GAS OR BRAKE PEDAL WHILE VEHICLE IN MOTION. INFORMED TASCA FORD IN CRANSTON, RI OF SITUATION AND THEY SAID NO RECALL OR TSB. MANY REPORTS OF EXACTLY THE SAME ON THE INTERNET, AND PROBLEM APPEARS TO BE FAULTY IGNITION SWITCH. *TR
Exterior lighting, Seats, Engine, May 3, 2014
WHILE DRIVING, THE DRIVER POWER SEAT STARTS TO MOVE BACKWARDS AND FORWARD ,DOME LIGHTS CAME ON LIKE IF WHEN I TURN OFF THE CAR . BUT THE CAR IS ON AND MOVING . AND THEN TWO OCCASIONS WHILE ON THE FREEWAY DRIVING THE VEHICLE TURNED OFF. PULLED OVER AND RESTARTED THE CAR AND IT TURNED ON LIKE IF NOTHING HAPPENED. I HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES THEY HAVE RUN DIAGNOSTIC TEST AND ARE NOT ABLE TO FIND ANY THING WRONG.DONE SOME RESEARCH ON LINE AND FOUND MORE PEOPLE WITH SAME ISSUE. EXTREMELY DANGEROUS!!! DO NOT FEEL SAFE DRIVING ESPECIALLY IN TRAFFIC. ITS AN ACCIDENT WAITING TO HAPPEN. *TR
Steering, Power train, Apr 3, 2014
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED WHILE STARTING THE VEHICLE A WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO NOTICED A SMALL AMOUNT OF TRANSMISSION FLUID LEAKING. IN ADDITION, THE STEERING WHEEL SEIZED INTERMITTENTLY WHILE DRIVING OR UPON STARTING THE VEHICLE AND THEN RESUMED NORMALLY. THE DEALER INFORMED THE CONTACT THAT THE STEERING MALFUNCTION WAS CONTRIBUTED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V453000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.PDATED 06/10/14 *BF UPDATED 06/17/2014 *JS
Other or unspecified, Apr 3, 2014
I HAVE A 2008 FORD EXPLORER, CALLED U-HAUL TODAY TO RENT A SMALL TRAILER TO TOW BEHIND IT TO MOVE SOME BOXES. U-HAUL DOES NOT RENT TRAILERS TO TOW BEHIND FORD EXPLORERS! I WAS SHOCKED AS I WOULD THINK THAT THE MINIMAL REQUIREMENT OF ANY SUV IS THAT YOU WOULD BE ABLE TO TOW A SMALL U-HAUL TRAILER. CHECKING ONLINE I FIND I AM FAR FROM THE FIRST WITH THIS ISSUE. CALLING U-HAUL THEY SITE SAFETY CONCERNS. CALLING FORD THEY ASSURE ME THAT THEIR IS NO ISSUE IN USING A SMALL TRAILER BEHIND MY FORD EXPLORER. PER CONSUMER REPORTS, ?THE REAL LESSON HERE IS IF YOU OCCASIONALLY NEED TO RENT TRAILERS, THINK TWICE ABOUT THE NEW FORD EXPLORER. IF YOU FAVOR A FORD, THE EDGE OR A FLEX ARE EXCELLENT CHOICES. BUT THE EXPLORER, WITH ALL THE PERFORMANCE, SAFETY, AND VERSATILITY OFFERED BY ITS MODERN, UNIBODY DESIGN, WON?T BE WELCOMED AT THE LOCAL U-HAUL FRANCHISE.? MY QUESTION? AM I AT RISK TOWING A TRAILER BEHIND MY EXPLORER?? OR IS U-HAUL CREATING CONCERNS OVER NOTHING? *TR
Engine, Mar 18, 2014
THE CAR WAS TRAVELING AT 30 MPH FROM STORE TO SCHOOL IN MIDDAY TWO MILES, STARTED TICKING AND GOT LOUDER AS TRAVELING BACK HOME(2 MILE). AT HOME POPPED HOOD, LISTENED FOR NOISE ,ENGINE IDLING SMOOTHLY ,BUT TICKING OR RATHER HITTING NOISE FROM TOP OF VALVE COVER,DRIVERS SIDE FRONT,WAS VERY PREVALENT. TURNED OFF CAR AND PULLED CHAIN TENSIONER OUT AND LOOKED INSIDE WITH SNAKE CAMERA AND SAW BROKEN PLASTIC PARTS ALL AROUND TIMING CHAIN AREA.I SEARCHED ONLINE AND FOUND THIS HAS BEEN HAPPENING FROM 1997 TO CURRENT. PLASTIC, VINYL PARTS IN THE MOTOR REPEATEDLY SHATTERING FOR YEARS, COSTING CONSUMERS THOUSANDS IN REPAIRS.THESE V-6 AND V-8 FORD MOTORS ARE FLAWED BECAUSE OF THESE WEAK PARTS. THIS IS A ENGINEERING BOMB, AND WHEN YOU LEAST EXPECT IT, THE TIMING CHAIN GOES BAD AT 72931.5K. THAT SHOULD NOT HAPPEN. THE MOTOR HAS TO BE PULLED TO CHANGE THE FOUR CHAIN CASSETTES, OR SINGLE CASSETTE,BECAUSE VINYL PARTS ARE IN THE PAN AND IN THE OIL GALLEYS. 18-19 HOURS ON BOOK THE REPAIRS ARE EXPENSIVE, UNREASONABLE,AND A COVER-UP. FORD COULD CHANGE THE PART, BUT CHOOSES NOT TO. AN ADDITION 3000$ TO THE COST OF OWNERSHIP IS NOT ACCEPTABLE IN THE FIRST FIVE YEARS. THAT'S WHAT THE N.H.T.S.A. IS TO BE OBSERVING. THE CAR IS INOPERABLE, FOR FEAR OF HAVING THE VALVES CONTACT THE PISTON, AND END UP WITH METAL IN THE BOTTOM OF THE OIL PAN. SOMEONE IS RESPONSIBLE FOR THE DECISION TO MAKE THESE PARTS OUT THE INFERIOR MEDIA. P.S. REGULAR OIL CHANGES ARE DOCUMENTED. *TR
Power train, Engine, Feb 3, 2014
I WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN, A WRENCH ICON APPEARED IN THE INSTRUMENT CLUSTER, AND THE ENGINE IMMEDIATELY LOST ALL POWER, I WAS ABLE TO PULL OVER TO THE SHOULDER. I THEN PUT THE VEHICLE INTO PARK AND STARTED IT WITHOUT A PROBLEM, AND WAS ABLE TO DRIVE WITHOUT A PROBLEM NO WARNING LIGHTS WERE ON. THIS HAPPENED AGAIN ABOUT 3 WEEKS LATER, WAS DRIVING ABOUT 45MPH THIS TIME A WRENCH DID NOT APPEAR WHEN THE ENGINE LOST POWER, I AGAIN WAS ABLE TO PULL OVER TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE, THIS TIME THE CHECK ENGINE LIGHT CAME ON. I AM BRINGING THE VEHICLE TO THE FORD SERVICE CENTER FOR DIAGNOSTIC TESTING. *TR
Vehicle speed control, Jan 27, 2014
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Power train, Nov 25, 2013
TRANSMISSION SHIFTS INTO NEUTRAL AS 40 MPH AND WILL NOT ACCELERATE FURTHER. RPM WILL MAX OUT UNTIL VEHICLE IS SLOWED TO LOWER GEAR. UNACCEPTABLE ON FREEWAYS AT HIGH SPEEDS. DEALER CLAIMS TRANSMISSION NEEDS TO BE REBUILT AT 44,000 MILES AT MY OWN EXPENSE. THIS IS A KNOWN PROBLEM ACCORDING TO SERVICE REPS AT THE DEALER BUT NO RECALL HAS BEEN ISSUED. *TR
Power train, Sep 27, 2013
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 82,649.
Seats, Sep 19, 2013
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SEAT MOVED BACKWARD WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Wheels, Aug 30, 2013
ALL SENSORS & BANDS BROKE INTO SMALL PIECES WHICH WAS CAUSING THE TIRES TO RIP FROM THE INSIDE. IF NOT TAKEN IN FOR NEW TIRES, ALL TIRES WOULD'VE BLOWN OUT & POSSIBLY CAUSED INJURY TO ME & MY TODDLER. WORST PART OF ALL, FORD WOULDN'T COVER THIS DANGEROUS MANUFACTURE DEFECT.
Power train, Aug 23, 2013
MY 2008 FORD EXPLORER TRANSMISSION STARTED LURCHING WHEN SHIFTING GEARS WHILE DRIVING. ALSO WHEN I WOULD PUT THE CAR IN REVERSE IT WOULD HESITATE AND ROLL BACK A FEW SECONDS AND THEN "SLAM" INTO REVERSE. I EXPECTED TO SEE MY TRANSMISSION LAYING ON THE GROUND. I HAVE ALSO HAD A 2005 FORD EXPLORER AND IT DID THE SAME THING. THIS IS MY ONLY CAR AND I AM VERY DISAPPOINTED WITH FORD. MY LAST EXPLORER ALSO HAD TO HAVE ALL FOUR WHEEL BEARINGS REPLACED UNDER 75,000 MILES AND MY 2008 HAD TO HAVE TWO REPLACED BEFORE IT WAS 2 YRS OLD. THIS IS CRAZY! TOO EXPENSIVE TO HAVE THESE THINGS HAPPEN SO FREQUENTLY!! WILL NOT BE BUYING ANOTHER FORD. *TR
Power train, Jul 10, 2013
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE 4X4 SYSTEM ACTIVATED WITHOUT WARNING AND CAUSED THE VEHICLE TO LOSE ACCELERATION POWER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 63,283. THE VIN WAS NOT AVAILABLE.
Fuel system, Gasoline, Jul 1, 2013
2008 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HAVING PROBLEMS FILLING THE GAS TANK. *SMD THE CONSUMER STATED THE PUMP HOSE WOULD CLICK OFF AUTOMATICALLY, AS IF SIGNALING THE TANK WAS FULL, EVEN THOUGH THAT WAS NOT THE CASE. THE CONSUMER STATED IT TOOK APPROXIMATELY 20 MINUTES TO FILL THE TANK. THE CHECK ENGINE LIGHT ILLUMINATED SHORTLY AFTER, IT STARTED HAPPENING, BUT WENT OFF A SHORT WHILE LATER. A FLASHING RED LIGHT AND A WARNING TO SHUT DOWN THE ENGINE OCCURRED. AFTER SHUTTING DOWN THE ENGINE AND RESTARTING IT, THE PROBLEM SEEMED TO GO AWAY. THE RED LIGHT ISSUE OCCURRED TWICE. THE CONSUMER DISCOVERED FORD ISSUED A TSB SEVERAL YEARS AGO, OVER THE PROBLEM, AS IT APPARENTLY OCCURRED FREQUENTLY ENOUGH IN THE MARKET PLACE.
Electrical system, Jun 16, 2013
WHILE DRIVING ALONG AT A MEDIUM SPEED IN MARCH 2013, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH ALL THE WARNING LIGHTS BLINKING FROM THE LOW GAS TO THE CHECK ENGINE AND EVERYTHING IN BETWEEN. LUCKILY I WAS NOT IN HEAVY TRAFFIC OR BAD WEATHER BECAUSE THIS SCARED THE HECK OUT OF ME WHEN IT OCCURRED. THE ENGINE WAS NOT LABORING AND APPEARED TO BE OPERATING CORRECTLY EXCEPT FOR THE LIGHT SHOW AND AUDIBLE ALARMS GOING OFF IN THE DASHBOARD. THE ALARMS CONTINUED GOING OFF AS I TRIED TO GET THE CAR BACK HOME. WHEN I STARTED THE CAR THE NEXT MORNING TO TAKE IT TO MY MECHANIC, NO ALARMS WERE ACTIVE. THE MECHANIC TOOK A COUPLE OF HOURS BEFORE THEY FINALLY WERE ABLE TO REPLICATE THE PROBLEM. IN THE END, THEY REPLACED MY ALTERNATOR AND BATTERY AT A COST OF ABOUT $700. EVERYTHING HAS BEEN FIND UNTIL YESTERDAY WHEN THEN WARNING LIGHT SHOW/ALARMS RECURRED. IT'S ONLY BEEN 3 MONTHS SINCE THE FIRST INCIDENT. IT WILL GO BACK TO MY MECHANIC TOMORROW. LUCKILY ITS STILL UNDER THEIR WARRANTY. *TR
Steering, Jun 13, 2013
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND HAD TO BE TURNED WITH FORCE. THERE WAS NO WARNING BEFORE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,000 THE CONSUMER STATED A NEW POWER STEERING PUMP AND BELT WAS INSTALLED ON JUNE 20, 2013
Power train, May 29, 2013
VISORS FELL APART AND MIRROR FELL OUT. TRANSMISSION CLUNKS INTO REVERSE AND SKIPS GEARS WHEN SHIFTING. *TR
Power train, Engine, May 3, 2013
MY VEHICLE, A 2008 FORD EXPLORER WITH A 4.6L 3V V8 ENGINE, WENT INTO VEHICLE SAFE MODE WHILE IN RUSH HOUR TRAFFIC ON A MAJOR INTERSTATE (I-83). THE VEHICLE WAS EXPERIENCING PERIODIC MISFIRE, WHICH TRIGGERED A LOSS OF COMMUNICATION WITH THE TRANSMISSION COMPUTER MODULE (TCM). THE VEHICLE ENGINE BEGAN SHUDDERING, ALL THE DASHBOARD LIGHTS LIT UP WITH A WARNING TO SERVICE VEHICLE IMMEDIATELY AND VEHICLE SPEED WOULD NOT EXCEED 20MPH. I WAS IN HEAVY STOP & GO TRAFFIC IN THE PASSING LANE AT TIME OF INCIDENT. I SHUT DOWN THE VEHICLE & ATTEMPTED TO TROUBLESHOOT THE PROBLEM WITH A CODE READER. I RECEIVED TWO CODES, MISFIRE ON CYL 8 AND LOSS OF COMM WITH TCM. I PULLED THE TCM FUSE TO RESET THE TCM AND CONTINUED ON MY WAY WITHOUT FURTHER INCIDENT. I IMMEDIATELY REPLACED ALL THE COP'S & THEN TOOK THE VEHICLE TO A FORD DEALERSHIP TO HAVE THE SPARKPLUGS REPLACED. I WAS AWARE OF THE ISSUE WITH THIS PARTICULAR MODEL FORD ENGINE AND THE 2-PIECE SPARKPLUG/CYLINDER HEAD ISSUE AND SUSPECTED THE PLUGS TO BE THE CULPRIT. I PAID THE FORD DEALERSHIP $420 TO REPLACE THE EIGHT SPARKPLUGS IN MY VEHICLE. ONLY TWO PLUGS BROKE DURING THE EXTRACTION AND THE CYLINDER HEAD DID NOT HAVE TO BE REMOVED. FORD IS WELL AWARE OF THIS ISSUE AS THEY REPLACED THE POORLY DESIGNED 3V ENGINE MIDYEAR. THEY ALSO PRODUCED A 13-PAGE TSB, SPECIAL EXTRACTION TOOL TO REPLACE SPARKPLUGS. FORD REFUSES TO ACKNOWLEDGE A DESIGN FLAW & INSTEAD BLAMES MECHANIC ERROR FOR BROKEN PLUGS. FORD MECHANICS BROKE TWO OF MY PLUGS, YET I STILL HAD TO PAY FOR THEIR ERROR! THE VEHICLE RUNS LIKE NEW AGAIN BUT WILL BE PUT UP FOR SALE SHORTLY. THIS WAS MY FIRST AND LAST FORD AS I'M VERY DISAPPOINTED WITH FORD'S RESPONSE TO THIS OBVIOUSLY POOR DESIGN FLAW. MOST IMPORTANTLY, CONTRARY TO FORD'S LAME RESPONSE, IT IS A SAFETY ISSUE WHEN YOUR VEHICLE SUDDENLY GOES INTO EMERGENCE SAFE MODE ON A 65MPH INTERSTATE! *TR