2008 Ford Explorer
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 148 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Explorer model years with reports.
Of the 2008 reports, 6 involved a crash and 3 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesSep 26, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
IF LEAKING TRANSMISSION FLUID CONTACTS THE CATALYTIC CONVERTER, IT MAY POSE A RISK OF FIRE.
DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V453000 on NHTSA.gov
Representative owner complaints
148 reports, newest first.
Engine, Feb 19, 2013
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE BOLTS THAT CONNECTED THE EXHAUST MANIFOLD TO THE ENGINE BECAME FRACTURED AT THE CONNECTION POINT. AS A RESULT, THE EXHAUST WAS CAUSING A LEAK ONTO THE WHEEL BASE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE EXHAUST MANIFOLD NEEDED TO BE RE-BOLTED BACK ONTO THE ENGINE. THE CONTACT DID NOT HAVE THE EXHAUST MANIFOLD RE-BOLTED. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Dec 13, 2012
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD INDEPENDENTLY AS THE INTERIOR DOME LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE KEY CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT DID NOT REMEDY THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 3/1/13 *CN UPDATED 3/29/2013 *JS
Engine, Nov 26, 2012
MANIFOLD BOLT FAILURE, CAUSING EXHAUST GASES TO ESCAPE FROM THE EXHAUST MANIFOLD. MANY OTHER OWNERS COMPLAIN OF THIS ON ONLINE FORUMS. *TR
Wheels, Nov 22, 2012
MARCH 18, 2012, 50 MPH, FRONT PASSENGER FELL OFF THE VEHICLE. ONLY ONE OUT OF FIVE STUDS STILL AT NORMAL LENGTH, THREE AT HALF THEIR NORMAL LENGTH AND THE FIFTH COMPLETELY MISSING. CAUSED BRAKES TO GO OUT, COASTED TO A CONTROLLED STOP HAD TO USE THE EMERGENCY BRAKE. I WAS VERY LUCKY THAT DAMAGE DONE TO THE VEHICLE HAD MINOR, ONLY NEEDED TO REPLACE THE LUG NUTS AND STUDS. VERY LUCK THAT THE VEHICLE DID NOT ROLL! IN JAN 2011, WE DISCOVERED WE WERE MISSING TWO OF THE FIVE STUDS ON THE BACK PASSENGER SIDE TIRE OF THIS SAME VEHICLE. *TR
Suspension, Oct 22, 2012
BOTH FRONT WHEEL BEARINGS FAILED AND CAUSED DAMAGE TO FRONT AXLE THAT NEEDED TO BE REBUILT. *TR
Engine, Oct 11, 2012
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE RADIATOR WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT DISPENSED WATER INTO THE RESERVOIR WHICH LEAKED ONTO THE GROUND CONTINUOUSLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE THERMOSTAT HAD FAILED WHICH CAUSED THE COOLANT TO DRAIN FROM THE RADIATOR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 11/28/12 *CN
Steering, Oct 4, 2012
NOISE COMING FROM STEERING, FELT IN STEERING WHEEL WHILE TURNING, IN THE FORM OF A SHUDDER ACCOMPANIED WITH A PULSATING GROANING TYPE NOISE. THIS OCCURRED MORE FREQUENTLY AS TIME HAS GONE BY, NOW IT HAPPENS MORE FREQUENTLY AND WITH AN ADDITIONAL SOUND OF FLUID BYPASSING IN THE STEERING RACK, LIKE WHAT WILL HAPPEN WITH ANY VEHICLES STEERING SYSTEM WHEN THE WHEEL IS TURNED ALL THE WAY FULL RIGHT OR FULL LEFT. IT SOUNDS JUST LIKE THAT ONLY TURNING THE WHEEL NORMALLY, NOT TO ITS WHEEL STOPS. ALSO IT FEELS LIKE SOME POWER ASSIST IS LOST AND NOT THERE LIKE IT SHOULD BE, CAUSING INCREASED STEERING WHEEL EFFORT. I AM CONCERNED THAT TOTAL LOSS OF STEERING MAY HAPPEN AT SOME POINT IN TIME! HAD IT IN TO DEALER AND THEY IGNORED MY CONCERN THEY SAID THEY FOUND NOTHING WRONG, STEERING PUMP PRESSURE TESTS SHOULD HAVE BEEN PERFORMED BUT I DON'T BELIEVE THEY DID THIS. *TR
Seats, Aug 10, 2012
DRIVING AT SPEED, IN TRAFFIC, ANOTHER CAR CUT ME OFF, WHEN HIT THE HORN AND STARTED BRAKE - THE DRIVER SEAT SUDDENLY MOVED BACKWARDS. THIS HAS HAPPEN AT LEAST 8 TIMES, THE DEALER SEEM TO UNDERSTAND THE SERIOUSNESS OF DRIVING AND THE DRIVER SEAT MOVING BACKWARDS TO WHERE I CAN BARELY TOUCH THE PEDALS. I PURCHASED THE VEHICLE IN MAY WITH APPROX 46K MILES. *TR
Suspension, Jul 10, 2012
MY PERSONAL VEHICLE IS A 2008 FORD EXPLORER THAT HAS BEEN DIAGNOSED WITH MULTIPLE WHEEL BEARING FAILURE.I WORK FOR A FORD DEALERSHIP AND WE HAVE HAD MULTIPLE MODEL WHEEL BEARING FAILURE...MOSTLY ON SUV I.E. *TR EXPLORER,EDGE,MOUNTAINEER,MKX...HAVE WORKED HERE FOR 20 YEARS AND HAVE NEVER SEEN THIS AMOUNT OF WHEEL BEARING FAILURE, MOST OF THESE FAILURES ARE ON VEHICLE THAT ARE LESS THEN FIVE YEARS OLD AND NOT HIGH MILEAGE...WHEN LEFT GO AND NOT REPAIRED,THESE WHEEL BEARINGS WHICH START OUT AS BEING NOISEY, CAN QUICKLY LEAD TO FAILURE WHICH COULD RESULT IN WHEEL SEPERATION FROM AXLE......I FEEL THIS SHOULD BE INVESTIGATED BEFORE ANY FATALITIES ARE INVOLVED....
Steering, Electrical system, Service brakes, Jun 12, 2012
VEHICLE CHECK CHARGING SYSTEM LIGHT CAME ON, SHORTLY AFTER THE VEHICLE STALL WHILE IN MOTION DRIVING AT A SPEED OF APPROXIMATELY 25MPH AND EVENTUALLY LOSS POWER, STEERING CONTROL AND BRAKING CAPABILITIES. CURRENTLY AT THE MECHANIC, IT APPEARS IT MAY HAVE BEEN AN ALTERNATOR MALFUNCTION THAT CAUSED THE LOSS OF POWER. *TR
Power train, May 7, 2012, crash
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF IN A RESIDENTIAL GARAGE. THE VEHICLE ROLLED AWAY AND THE CONTACT DISCOVERED THAT THE VEHICLE HAD CRASHED INTO ANOTHER VEHICLE IN THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,333.
Seat belts, Equipment adaptive/mobility, May 7, 2012
SEAT BELT TIGHTENS UP OVER CHEST AND WON'T RELEASE THIS WAS PROBLEM WITH ALL 4 EXPLORERS I BOUGHT 1991,1996,2003 AND NOW MY 2008 WHY CANT YOU GUYS GET A DIFFERENT COMPANY FOR YOUR SET BELTS THE ONE YOU USE SUCKS I'M SURE THERE ARE MANY MORE DEFECTS BUT I GUESS THE OTHER PEOPLE AS LONG AS THE CAR RUNS THEY SAY NOTHING ABOUT THE BELT IF YOU NEED TO SEE CAR LET ME KNOW WHERE TO BRING IT AND YOU CAN SEE FOR YOURSELF. *TR
Power train, Mar 28, 2012
TRANSMISSION FAILURE LEFT ME STRANDED IN ONCOMING TRAFFIC WITH KIDS IN THE CAR. WON'T STAY IN REVERSE AND SLIPS SEVERELY IN LOW GEAR FORWARD. REPAIR SHOP TOLD ME THE FIX WAS NEW TRANSMISSION FOR $3000 OR REBUILD CURRENT TRANSMISSION FOR $2000. I WAS TOLD THE BANDS WERE WORN WHICH HAS BEEN A PROBLEM FOR EXPLORERS FOR MANY YEARS. I TAKE GOOD CARE OF VEHICLE AND DO NOT DRIVE IT HARD. ONLY FOUR YEARS OLD AND FEWER THAN 90,000 MILES POINTS TO A DESIGN/MANUFACTURING FLAW. *TR
Wheels, Mar 25, 2012, crash
WHILE DRIVING MY 2008 FORD EXPLORER SOUTH ON I-55 TOWARD CAPE GIRARDEAU, MO THE STEERING WHEEL STARTED SHAKING VERY VIOLENTLY. LUCKILY, I WAS BY AN EXIT RAMP WHEN THIS HAPPENED. SO I TOOK THE EXIT AND AT THE TOP OF THE EXIT RAMP THE FRONT LEFT WHEEL/TIRE CAME COMPLETELY OFF (ACCIDENT OCCURRED WEDNESDAY MARCH 14TH AROUND 11:00AM). I GATHERED WHATEVER DAMAGED PARTS I COULD FIND. THE EXPLORER WAS TOWED FROM PERRYVILLE, MO TO CAPE GIRARDEAU. A FORD SHOP DOWN THERE WAS ABLE TO REPAIR IT ENOUGH FOR ME TO DRIVE IT HOME TO KANSAS CITY, MO ON FRIDAY MARCH 16TH. MY PARENTS AND I DROPPED IT OFF AT THE DEALERSHIP WHERE IT WAS PURCHASED (THOROUGHBRED FORD: VEHICLE WAS PURCHASED IN JUNE OF 2010 & HAS ONLY BEEN SERVICED AT THOROUGHBRED) ON SATURDAY MARCH 17TH AT 11:00AM. THE SERVICE MANAGER SAID THEY WOULD TAKE A LOOK AT IT. HE CALLED AT 6:00PM THAT EVENING AND SAID HE WANTED TO KEEP IT SO THEY COULD CONTINUE TO INVESTIGATE THE SITUATION ON MONDAY. HE CALLED MONDAY MARCH 19TH AND SAID THE LABOR AND PARTS HAD NOTHING TO DO WITH THE ACCIDENT (THAT SAME HUB ASSEMBLY WAS REPLACED IN LATE AUGUST OF 2011 & THE TIRES WERE ROTATED IN LATE JANUARY OF 2012). HE ALSO SAID HE WASN'T HAVING ANY LUCK CONTACTING FORD TO DISCUSS THE SITUATION/SEE WHAT THEY THOUGHT. ON TUESDAY MARCH 20TH MY FATHER AND I WENT UP TO THOROUGHBRED TO TALK TO THE SERVICE MANAGER. HE SAID THOROUGHBRED FORD & FORD ITSELF WERE NOT RESPONSIBLE. HE SAID IT WAS NOW AN ISSUE FOR MYSELF AND MY INSURANCE COMPANY TO HANDLE. WE THEN SPOKE WITH THE GENERAL MANAGER OF THOROUGHBRED. HE PRETTY MUCH SAID THE SAME THING: FORD IS NOT RESPONSIBLE; IT'S AN INSURANCE ISSUE FOR YOU DO DEAL WITH. WE WENT STRAIGHT TO OUR INSURANCE COMPANY AFTER TALKING TO THE DEALERSHIP AGAIN ON FRIDAY MARCH 23RD. AN AGENT SAID SHE THOUGHT INSURANCE MIGHT NOT COVER IT BECAUSE THERE WAS NO COLLISION/NO ONE INJURED. SO MY QUESTION IS WHAT DO I NEED TO DO NEXT? *TR
Electrical system, Mar 22, 2012
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER SIDE SEAT BEGAN TO SLIDE BACKWARD ABNORMALLY, IT DIFFICULT FOR THE CONTACT TO REACH THE PEDALS WITH HER FEET. THE SEAT AUTOMATICALLY ADJUSTED WHEN THE KEY WAS PLACED IN THE IGNITION SO THE CONTACT BELIEVED THERE WAS A FAILURE WITH THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Steering, Service brakes, Hydraulic, Engine and engine cooling, Mar 1, 2012
FRONT BRAKES HAS A RUBBING, SCREAMING SOUND, LOUDER WHEN TURNING OR APPLYING BRAKES, SOMETIMES THE STEERING WHEEL IS HARD TO TURN WHEN THIS IS HAPPENING, NOT FOR SURE IF THE NOISE IS COMING FROM THE FRONT, MIDDLE OR THE BACK IT IS SO LOUD, WE HAVE 4 YEARS OF THE SOUND ON TAPES. THOUGHT THE TAPPING WOULD HELP FORD MOTOR COMPANY AT BLUEBONNET FIND THE PROBLEM, INSTEAD WE WERE LAUGHED AT AND TREATED RUDELY.THE GEAR SHIFT HAS BEEN REPLACED TWICE BY FORD AND STILL HAS STICKING PROBLEM, WE EVEN HAD THE FORD CORP INVOLVED, NO SOLUTION OF THE MATTER HAS BEEN RESOLVED AS OF TODAY, FORD CORP OFFICE OFFERED US A EMPLOYEE RATE, BUT WHEN SPEAKING WITH A SALESPERSON FROM BLUE BONNETT FORD, WE WOULD LOOSE THE $10,000.00 WE PUT DOWN, I HAVE A VEHICLE WE REFUSE TO DRIVE LONG DISTANCE, IN FACT WE RENT A VEHICLE TO GO OUT OF TOWN, BECAUSE FORD COULD NOT TELL ME IF IT IS SAFE OR UNSAFE, WE HAS OWNER FEEL IT IS DANGEROUS. *TR
Seats, Feb 29, 2012
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRONIC ADJUSTER FOR THE DRIVER'S SEAT FAILED. THE DRIVER SIDE SEAT WOULD MOVE BACKWARD AND FORWARD INDEPENDENTLY WHILE THE CONTACT WAS DRIVING. IN ADDITION, THE INTERIOR OVERHEAD LIGHT FAILED AND CONSTANTLY REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 20,000.
Power train, Feb 17, 2012
WHEN SHIFTING INTO REVERSE FROM PARK, OR ANY OTHER GEARS, THE SHIFT IS EXTREMELY DELAYED. IT APPEARS TO BE "HITTING HARD." IT EVEN LURCHES BACKWARDS ABOUT 2 FEET WHILE THIS HAPPENS. WHICH, IF PARKED AROUND OTHER PEOPLE THIS POSES AS AN EXTREME DANGER, AS I COULD ACCIDENTALLY HIT THE OTHER CAR (AND HAVE TO PAY) OR I COULD HIT SOMEONE THAT LOOKS LIKE THEY ARE STANDING FAR ENOUGH AWAY THAT IT SHOULDN'T BE A PROBLEM; WHILE I DON'T INTEND TO PUT MY CAR IN REVERSE WHEN SOMEONE IS BEHIND IT EVER IN THE FIRST PLACE BUT SOMEONE COULD BE RUNNING BEHIND IT... REGARDLESS... IT'S A DANGER. I'VE HEARD ABOUT FURTHER PROBLEMS THAT HAVE OCCURRED WITH CARS SHOWING THESE SYMPTOMS AS WELL.. LIKE SHIFTING OUT OF PARK INTO A GEAR AND ROLLING BACKWARDS?! HOW DOES FORD NOT SEE THIS AS A PROBLEM? *TR
Steering, Jan 30, 2012
WHILE DRIVING, THE STEERING WHEEL SUDDENLY BECAME LOOSE AND AS I DROVE IT GOT WORSE. THE STEERING WHEEL WAS ROCKING SIDE TO SIDE AND UP AND DOWN NO LESS THAN 2-3 INCHES. THIS WAS SCARY! I CALLED , AND THE SERVICE DEPARTMENT TOLD ME TO BRING IT IN, WHICH I DID ASAP. THEY LOOKED AT IT THE NEXT DAY, AND TOLD ME THE BOLT/NUT THAT HOLDS THE STEERING WHEEL ON WAS COMING LOOSE. IT WAS REPAIRED AND TREADWELL FORD CHARGED ME $99.98 FOR TIGHTENING UP THE BOLT/NUT. IF THIS HAD COME LOOSE ON THE HIGHWAY, I WOULD HAVE BEEN IN BIG TROUBLE, AND I FEEL I SHOULD NOT HAVE BEEN CHARGED FOR THIS REPAIR BECAUSE IT IS DEFINATELY A SERIOUS SAFETY ISSUE. I COMPLAINED TO THEM, BUT AT TREADWELL FORD, THE DOLLAR IS MUCH MORE IMPORTANT THAN THE PERSON. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE, AND I HOPE NO ONE IS INJURED OR KILLED BECAUSE OF THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Visibility, Jan 16, 2012
DRIVER & PASSENGER MIRROR LIDS ON SUN VISORS HAVE BROKEN APART. IT IS CLEAR THAT THE PLASTIC USED WAS OF INFERIOR QUALITY. LIDS BREAK OFF, MIRROR LIGHT STAYS ON AND: 1) RUNS BATTERY DOWN OR 2) POTENTIALLY CAUSES FIRE DUE TO OVERHEATING OF MATERIALS. *TR
Visibility, Jan 9, 2012
DRIVER & PASSENGER MIRROR LIDS ON SUN VISORS HAVE BROKEN APART. IT IS CLEAR THAT THE PLASTIC USED WAS OF INFERIOR QUALITY. AFTER READING MANY ONLINE POSTS I CAN SEE I AM NOT THE ONLY ONE WITH THIS PROBLEM. LIDS BREAK OFF, MIRROR LIGHT STAYS ON AND: 1) RUNS BATTERY DOWN OR 2) POTENTIALLY CAUSES FIRE DUE TO OVERHEATING OF MATERIALS. *TR
Seats, Nov 16, 2011
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT SLID BACKWARD WHILE DRIVING 2 MPH OVER A ROAD BUMP. THE CONTACT ALSO STATED THAT THE SEAT SLID BACKWARD ON A SEPARATE OCCASION UPON STARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,523. UPDATED 12/16/11*LJ
Steering, Sep 15, 2011
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH. THE VEHICLE WOULD BE SHUT OFF AFTER THE FAILURE AND UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.
Seats, Jun 28, 2011
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE SEAT WOULD MOVE FORWARD OR BACKWARDS WHILE THE VEHICLE WAS IN MOTION AND HIS KNEE WOULD TOUCH THE IGNITION SWITCH. IN MARCH 2008, THE DEALER REPAIRED THE IGNITION SWITCH AND ASSURED THE CONTACT THAT THIS WOULD CORRECT THE FAILURE; HOWEVER, THE SEAT CONTINUED TO MOVE WHEN THE IGNITION SWITCH WAS TOUCHED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 67,524. THE APPROXIMATE FAILURE MILEAGE WAS 100. ... UPDATED 09/15/11 *BF UPDATED 09/21/11
Power train, Jun 13, 2011
AROUND 33K TRANSMISSION SHIFTED HARD...DEALERSHIP TIGHTENED THE BANDS AROUND 45K TRANSMISSION STILL SHIFTED HARD....DEALERSHIP REPROGRAMMED NOW AT 54K TRANSMISSION STILL SHIFTS HARD AND THE DEALERSHIP JUST REPLACED THE SOLENOID VALVE IN THE TRANSMISSION EVEN AFTER THE REPAIR WORK I AM STILL HAVING PROBLEMS. *TR