2008 Ford Explorer
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 148 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Explorer model years with reports.
Of the 2008 reports, 6 involved a crash and 3 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesSep 26, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
IF LEAKING TRANSMISSION FLUID CONTACTS THE CATALYTIC CONVERTER, IT MAY POSE A RISK OF FIRE.
DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V453000 on NHTSA.gov
Representative owner complaints
148 reports, newest first.
Equipment, Jan 30, 2011
I HAVE A 2008 FORD EXPLORER, I HAD A FLAT TIRE FOR THE 1ST TIME. THE CRANK HANDLE THAT INSERTS INTO THE ROD THAT IS ATTACHED TO THE JACK FAILED. THE SQUARE FEMALE END ROUNDED OUT WHEN THE VEHICLE WEIGHT WAS ON THE JACK. AT THIS POINT THE JACK HANDLE SPUN FREELY, NOT ABLE TO RAISE THE VEHICLE. *TR
Fuel system, Gasoline, Jan 26, 2011
MY ENGINE LIGHT CAME ON AND I WAS UNABLE TO PUT GAS IN THE VEHICLE. I TOOK IT TO 3 LOCAL MECHANICS AND ALL 3 CONCURRED THAT DUE TO THE DESIGN OF THE GAS TANK VENT HOSE (WATER FROM THE ROAD) HAS ENDED UP IN THE GAS. THIS IN TURN CONTAMINATED THE GAS CANISTER AND GAS VENT VALVE. TO FIX THE PROBLEM THEY WILL BE REPLACING THE VENT HOSE, GAS VENT VALVE AND CANISTER. THIS IS INFORMATION WAS OBTAINED THROUGH RUNNING 3 DIFFERENT DIAGNOSTICS AND RECEIVING THE SERVICE BULLETIN (TSB 07-25-3). I CONTACTED FORD AND THEY STATED THERE IS A SERVICE BULLETIN ON THIS ISSUE BUT THEY WILL NOT HELP WITH THE REPAIRS SINCE MY WARRANTY IS OUT. THIS IS A KNOWN DEFECTIVE PART THAT THEY COULD HAVE REPLACED WHEN BEING NOTIFIED OF THE DEFECT AND IT WOULD HAVE PREVENTED THE WATER GETTING INTO THE VENT VALVE AND CANISTER CAUSING THIS EXPENSIVE REPAIR. I WILL BE GOING WITH THE CHEAPEST REPAIR WHICH IS $609.00 AND TO THE AVERAGE WORKING PERSON THIS IS A BIG EXPENSE FOR SOMETHING THAT COULD HAVE BEEN PREVENTED. I BELIEVE FORD SHOULD BE MADE TO REPAIR THIS ISSUE HAS BEEN REPORTED BY CONSUMERS AND THEIR POORLY DESIGNED PART CAUSED THE PROBLEM NOT THE CONSUMERS. THANK YOU FOR INVESTIGATING MY COMPLAINT. *TR
Engine and engine cooling, Jan 7, 2011
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS APPEARED ON THE INSTRUMENTAL PANEL PRIOR TO THE STALL. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ALTERNATOR HAD FAILED. THE VEHICLE WAS REPAIRED FOR THE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Electrical system, Seats, Interior lighting, Dec 30, 2010
WE HAVE A 2008 EDDIE BAUER FORD EXPLORER THAT WE PURCHASED FROM THE DEALERSHIP IN 2008. EARLIER THIS YEAR WHEN WE WENT OVER A BUMP, THE ELECTRONIC DRIVERS SEAT MOVED BACK AND THE INTERIOR LIGHTS TURNED ON. IT TOOK A MOMENT FOR THE LIGHTS TO TURN OFF, BUT THE SEATS DID NOT MOVE BACK IN TO PLACE. I MENTIONED IT TO THE DEALERSHIP DURING AN OIL CHANGE AND THEY COULDN'T REPLICATE THE PROBLEM. NOW THE PROBLEM IS SO FREQUENT THAT IT HAPPENS SEVERAL TIMES WHILE DRIVING, EVEN ON THE HIGHWAY. IT DOES NOT MATTER IF THERE ARE BUMPS OR NOT. AT NIGHT IT IS VERY DANGEROUS BECAUSE THE INTERIOR LIGHT IMPAIRS YOUR VISION UNTIL YOUR EYES ADJUST. I CALLED THE MANUFACTURER WHO TOLD ME THAT SINCE MY CAR IS OUT OF WARRANTY NOW WE WOULD HAVE TO PAY TO FIX IT, IF THEY CAN ISOLATE THE PROBLEM. I BELIEVE THAT THIS PROBLEM CAN SERIOUSLY ENDANGER OTHER'S LIVES. I AM LUCKY BECAUSE I AM TALL, SO WHEN THE SEAT GOES BACK I CAN REACH THE PEDALS, BUT MY WIFE SOMETIMES HAS ISSUES WHEN THIS HAPPENS. WE FINALLY GOT FED UP TODAY BECAUSE IT HAPPENED 5 TIMES DURING A 20 MINUTE DRIVE DOWN THE HIGHWAY. *TR
Electrical system, Nov 9, 2010
WHILE DRIVING ALONG, ALL OF A SUDDEN THE INTERIOR LIGHTS COME ON, SEAT MOVES ALL THE WAY BACK, I ASSUME THE PROBLEM IS IN THE IGNITION SWITCH AREA AS I WIGGLE THE KEYSWITCH, THE PROBLEM WILL COME AND GO. *TR
Interior lighting, Aug 13, 2010
INTERIOR LIGHTS ILLUMINATE AT ANY GIVEN TIME WHILE DRIVING AT VARIOUS SPEEDS. USUALLY AFTER HITTING A DIP IN THE ROAD OR GOING OVER RAILROAD TRACKS THEN WOULD GRADUALLY TURN OFF. *TR
Power train, May 20, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WAS BEGINNING TO SLIP AND WOULD HESITATE WHEN TRYING TO ACCELERATE. THE DIFFERENTIAL UNIT WAS REPLACED ONCE AND WAS CURRENTLY BEING REPLACED A SECOND TIME. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURED DEFECT. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 90,000.
Engine and engine cooling, Mar 19, 2010, crash
2008 FORD EXPLORER ACCELERATED OUT OF CONTROL BACKWARDS ON 1/11/10. *TR
Electrical system, Seats, Mar 1, 2010
OUR FORD EXPLORER BOUGHT NEW IN 2008 WHICH IS STILL ON WARRANTY ( HAS 22500 EST. MILES ) DRIVER'S SIDE SEAT RETRACTS AND DOME LIGHT COMES ON WHILE DRIVING DOWN THE ROAD AS IF IT HAD A MIND OF ITS OWN , MAKING IT DIFFICULT TO SEE IF DRIVING AT NIGHT AND MY WIFE CAN'T REACH BRAKE OR GAS PEDAL CAUSING A LOT OF UNDO STRESS ON HER AND HER PASSENGERS. WE HAVE HAD THE CAR TAKEN TO THE ORIGINAL DEALERSHIP AND THEY CANNOT FIND OUT WHAT'S WRONG. THIS WILL BE THE THIRD TIME TAKING THE CAR BACK TO DEALERSHIP FOR THEM TO TRY TO REPAIR. THIS PROBLEM HAS HAPPENED TO OTHER GUEST DRIVERS OF OUR VEHICLE. IT IS DEFINITELY A SAFETY ISSUE AND I FEEL SOME ACTION OUGHT TO BE TAKEN TO CORRECT THIS BEFORE WE ACCIDENTALLY HURT SOMEONE. DEALERSHIP IS CLAREMONT FORD, LINCOLN, MERCURY NEW HAMPSHIRE HAS A LEMON LAW 3 STRIKES YOUR OUT. *TR
Structure, Jan 11, 2010
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THE ICE AND SNOW FREEZE THE DOORS AND FRAMES ON HIS VEHICLE AND HE CANNOT OPEN THEM. THE VEHICLE WAS TAKEN TO THE DEALER TWICE; HOWEVER, THEY STATED THAT THERE WAS NO FIX FOR THE PROBLEM. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS NOW 20,000. UPDATED 03/24/10 *BF UPDATED 07/27/10*JB
Interior lighting, Jan 8, 2010
TL*THE CONTACT OWNS A 2008 FORD EXPLORER XLT. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD ILLUMINATE AT ANY GIVEN TIME WHILE HE WAS DRIVING APPROXIMATE SPEEDS RANGING FROM 5 TO 45 MPH AND WOULD GRADUALLY TURN OFF. HE TOOK THE VEHICLE TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. HE CONTACTED THE MANUFACTURER AND WAS TOLD THAT HIS VEHICLE WAS OUTSIDE THE WARRANTY AND THAT THEY COULD NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE FAILURE MILEAGE WAS APPROXIMATELY 36,900.
Electronic stability control (ESC), Nov 8, 2009
VEHICLE STABILITY CONTROL COMES ON FOR NO REASON AND LOSS OF BRAKING IS EXPERIENCED AT THE SAME TIME. THIS NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS APPROACHING AN INTERSECTION, WHICH I HAD TO DRIVE THROUGH FORCING OTHER DRIVERS TO SLAM ON THEIR BRAKES TO AVOID HITTING ME. THE ISSUE NEVER REAPPEARED DURING THIS DRIVE AND ONLY OCCURS RANDOMLY. *TR
Service brakes, Hydraulic, Air bags, Vehicle speed control, Jul 20, 2009, crash
TL*THE CONTACT RENTED A 2008 FORD EXPLORER FROM AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT PROCEEDED TO PARK THE VEHICLE IN A HOTEL PARKING LOT. THE GEAR SHIFTER WAS IN THE REVERSE POSITION WHEN THERE WAS AN UNEXPECTED AND DRASTIC ACCELERATION. IMMEDIATELY, PRESSURE WAS APPLIED TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INSIDE OF A HOTEL ROOM. THE CONTACT CRASHED INTO A TRUCK IN ORDER TO AVOID CRASHING INTO THE HOTEL OFFICE AND PEDESTRIANS. THE TRUCK THEN CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD WHIPLASH, INJURIES TO THE NECK, A FRACTURED TOE, AND A MILD CONCUSSION. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO A COLLISION CENTER. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE AND INCIDENT REPORT WERE FILED. THE INSURANCE COMPANY WAS NOTIFIED. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE OTHER VEHICLES WERE DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Power train, Apr 20, 2009
WE HAVE HAD TRANSMISSION PROBLEMS FROM THE START WITH THIS 2008 EXPLORER. WHEN SLOWING TO MAKE A TURN THE TRANSMISSION GETS HUNG BETWEEN GEARS, THEN THE ENGINE REVS UP, THEN THE TRANSMISSION WILL DROP INTO GEAR WITH NECK SNAPPING RESULT, LUNGING FORWARD QUICKLY. I'M AFRAID THAT THIS COULD CAUSE MY WIFE TO LOOSE CONTROL OF THE VEHICLE. ALSO THE LOCKING TORQUE CONVERTER DISENGAGES CONSTANTLY AT HIGHWAY SPEEDS, THEN RE-ENGAGES, THEN DISENGAGES. I WAS FINALLY ABLE TO GET A FORD ENGINEER NAMED DERRICK TO CHECK THE VEHICLE, BUT HE REFUSES TO ACKNOWLEDGE THE PROBLEM. ALL HE WANTS TO TALK ABOUT IS HOW SMOOTH THE VEHICLE RIDES ON THE HIGHWAY, JUST A LOT OF DOUBLE TALK TO DIVERT ATTENTION AWAY FROM THE PROBLEM. IT IS A CONSTANT PROBLEM, VERIFIED BY DAVID LAUGHLIN OF FORD MOTOR COMPANY, PAUL SANFORD OF COURTESY FORD, AND DAVE ADAMS OF COURTESY FORD. *TR
Power train, Apr 7, 2009
I PURCHASED MY 2008 EDDIE BAUER EXPLORER ON AUGUST 16, 2008. IT WAS BROUGHT TO THE DEALER FOR SERVICE ON AUGUST 21ST, FOR A NOISE IN THE DIFFERENTIAL OR TRANSMISSION AS IT HAD A CLANGING NOISE WHEN STARTING AND DID NOT SHIFT PROPERLY. THEY RECOMMENDED TO WAIT FOR 300-500 MILES. ON SEPT. 17, IT WAS BROUGHT IN AGAIN AND THEY REPLACE THE DRIVE SHAFT ASSEMBLY ON THE 19TH. THE PROBLEM CONTINUED. IT WAS BROUGHT IN ON OCT. 23 AND I WAS TOLD TO WAIT FOR A REP FROM FORD. ON DEC. 4TH, A FORD REP SAID THE CLANGING NOISE WAS "NORMAL." I ASKED TO SPEAK TO THE REP, BUT WAS NOT ABLE TO...HE DID NOT CALL. ON DED. 9TH ANOTHER REP CAME, BUT DID NOT SPEAK TO ME AND NOTHING WAS DONE. I FILED THE PAPERS UNDER THE LEMON LAW ON DECEMBER 16 AND A FORD REP LOOKED AT THE CAR ON JAN. 15, 2009. I WAS TOLD AT 1 PM THEY WERE LOOKING INTO REPLACING THE TRANSMISSION, AS THERE WAS A PROBLEM, BUT AT 4 PM THE SAME DAY, RECEIVED A PHONE CALL STATING THAT THE REP, DEEMED IT "WITHIN FORD SPECS." THE PROBLEM STILL EXITS AND IT WAS A LOT OF MONEY SPENT ON A CAR THAT DOES NOT FUNCTION PROPERLY. I CONTACTED FORD AGAIN VIA A LETTER ATTACHED TO THEIR SURVEY ON MARCH 10, BUT HAVE NOT RECEIVED A RESPONSE. ONE OF THE SERVICE MANAGERS CONFIDED TO US THAT 3 OTHER EXACT PROBLEMS OCCURRED WITH THE SAME MAKE/MODEL. IT SEEMS FORD MAY BE HESITANT TO FIX THIS AS IT MAY RESULT IN A RECALL. WE DO NOT ADVOCATE A MAJOR RECALL; WE JUST WOULD LIKE OUR CAR FIXED. IT CONTINUES TO CLANK AND DOES NOT SHIFT PROPERLY. *TR
Visibility, Feb 19, 2009
IN FREEZING WEATHER, WINDSHIELD WIPERS DO NOT MAKE CONTACT WITH THE WINDSHIELD UNDERNEATH THE CENTER OF THE WIPER BLADE. THIS CAUSES WATER, ICE, OR SNOW TO BUILD UP IN A LARGE AREA OF THE WINDSHIELD IN THE CENTER OF THE DRIVER'S VISION. THIS MAKES IT NECESSARY TO PULL THE CAR OFF THE ROAD AND MANUALLY CLEAR THE WINDSHIELD, AS ACTIVATING THE WINDSHIELD WASHERS MAKES THE PROBLEM WORSE. THE PROBLEM IS INTERMITTENT, BUT OCCURS WITH NO WARNING, AND CAN BEGIN TO OCCUR IN THE MIDDLE OF A JOURNEY EVEN IF IT WASN'T AN ISSUE AT THE OUTSET. ALTHOUGH MY CURRENT MODEL IS A 2008, I HAD THE VERY SAME ISSUE WITH MY 2006 MODEL AS WELL. *TR
Tires, Feb 17, 2009
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE VEHICLE HAS MICHELIN CROSS TERRAIN TIRES, SIZE P235/65/R18. THE CONTACT NOTICED THAT THE TIRE TRACTION WAS POOR WHEN DRIVING IN INCLEMENT WEATHER CONDITIONS. UPON FURTHER INSPECTION, SHE NOTICED THAT THE TREAD ON ALL FOUR TIRES FAILED. SHE TOOK THE TIRES TO SEVERAL DIFFERENT TIRE DEALERS AND THEY STATED THAT THE TIRES HAD ABNORMAL TREAD WEAR AND NEEDED TO BE REPLACED. THE TIRE MANUFACTURER ASSUMED PARTIAL RESPONSIBILITY FOR THE TIRES. THE CONTACT STILL HAS POSSESSION OF THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE 11,300. THE CONSUMER HAS SINCED REPLACED THE TIRES. UPDATED 03/24/09.(JB
Electrical system, Dec 9, 2008
WHEN WE CHANGED THE BATTERY THE 4 X 4 MODULE STOPPED WORKING. *TR
Air bags, Sep 5, 2008, crash, fire
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED AREA. THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE PASSENGER SIDE OF THE HOOD CAUGHT FIRE AND DESTROYED THE ENTIRE VEHICLE. THE INSURANCE COMPANY MAY NOT INVESTIGATE BECAUSE THE VEHICLE ONLY HAD LIABILITY COVERAGE. THE MANUFACTURER WILL BE NOTIFIED. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT BROKE HER LEFT HAND AND THE PASSENGER INJURED HIS RIGHT KNEE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 166,000.
Service brakes, Hydraulic, May 23, 2008
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE BRAKES FAILED ON SEVEN OCCASIONS. THE BRAKE PEDAL WOULD MAKE A CLICKING SOUND. THE DEALER INSPECTED THE VEHICLE TWICE HOWEVER THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO DEATHS, INJURIES OR POLICE REPORT. THE CURRENT MILEAGE WAS 10,800 AND FAILURE MILEAGE WAS 7,000.
Steering, Apr 14, 2008
THE GEAR SHIFT LEVER BROKE AWAY FROM THE STEERING COLUMN WHEN I TRIED TO PUT IT IN PARK FROM DRIVE. IT SNAPPED AT THE BASE CONNECTING TO THE COLUMN. *TR
Exterior lighting, Dec 6, 2007
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING WITH THE HIGH BEAMS ACTIVATED, THE LIGHTS ILLUMINATED AT AN ANGLE. THE CONTACT STATED THAT THERE IS NO SETTING ON THE VEHICLE TO ADJUST THE LIGHTS HORIZONTALLY. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE OTHER THAN ADJUST THE VERTICAL SETTING, WHICH IS NOT THE CAUSE OF THE FAILURE. THE VIN WAS INVALID AND THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 93 AND CURRENT MILEAGE WAS 1,100.
Exterior lighting, Dec 4, 2007
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WERE SHINING SIDEWAYS INSTEAD OF FORWARD. THE FAILURE RESULTED IN POOR LIGHTING. THE DEALER IS AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,030 AND FAILURE MILEAGE WAS 120. THE CONSUMER STATED THE WAS VERY LOW INTENSITY WHEN THE HIGH BEAMS WERE ON. UPDATED 12/31/07