2011 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,196 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Explorer model years with reports.
Of the 2011 reports, 30 involved a crash and 4 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
SteeringJan 6, 2014
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Campaign 14E001000 on NHTSA.gov
SeatsFeb 2, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V063000 on NHTSA.gov
Representative owner complaints: steering
742 reports, newest first. Show all
Steering, Aug 20, 2018
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE DRIVING AT AN UNKNOWN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE COASTED UNTIL THE FAILURE CORRECTED ITSELF. THE FAILURE RECURRED WHILE DRIVING OUT OF THE DRIVEWAY. THE CONTACT CONTINUED TO DRIVE UNTIL THE POWER STEERING RETURNED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Aug 20, 2018
POWER STEERING FAILURE WHILE IN MOTION
Steering, Aug 12, 2018
CLUNKING IN STEERING RACK/GEARS WHILE STATIONARY AND EXTREMELY WOBBLY AT HIGHER SPEEDS. CLUNKING ALSO WHEN TURNING
Steering, Aug 1, 2018
STARTED CAR AND PULLED OUT OF PARKING SPACE AND NO POWER STEERING. RECEIVED "POWER STEERING SENSOR FAIL" NOTICE ON DASH. TURNED OFF CAR AND RESTARTED AND WAS OK. AM CONCERNED TO DRIVE AS THERE IS NO SPECIFIC RECALL ON MY VIN# FOR THIS HOWEVER THERE IS A RECALL ON OTHER 2011 FORD EXPLORERS FOR THIS REASON.
Steering, Jul 31, 2018
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, (508) 543-3333) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS NOT A SAFETY CONCERN BECAUSE THERE WAS NOT ENOUGH MILEAGE ON THE VEHICLE. THE FAILURE MILEAGE WAS 163,000.
Steering, Jul 25, 2018
COMPLIANT ON FORD EXPLORER 2011 STEERING PROBLEM; ITS HIGHLY DISHONEST AND CRUEL HOW FORD IS ALWAYS SELLING CARS TO AMERICAN PEOPLE AND SAYING THAT ARE THE BEST IN THE MARKET WHEN IN REALITY THIS CARS (FORD EXPLORER 2011) HAVE REALLY HIGH HAZARDOUS DEFECTS ON ITS STEERING OPERATION SYSTEM. ACCORDING TO THE REVIEWS THERE HAS BEEN MULTI CAR ACCIDENTS DUE TO THIS MALFUNCTION OF THE ELECTRONIC DEVICE IN THE STEERING OPERATIONS SYSTEM. I RESEARCH FOR ANY RECALLS ON THIS ISSUE BECAUSE I OWN ONE OF THIS KIND OF VEHICLES ,BUT I FOUND 0 RECALLS . I EVEN TRIED BY USING MY CAR VIN # TO TRY TO CROSS REFERENCE ANY POTENTIAL RECALLS BUT I FOUND 0 RECALLS ON THE INTERNET. I FIND THIS A REAL CHEAP BUSINESS PRACTICE FROM A REAL BIG AMERICAN ICON ''FORD MOTOR COMPANY'' TO DO FOR BUSINESS. I SURE LIKE FOR THE FEDERAL GOVERNMENT TO TAKE A POSITION AGAINST THIS MOTOR GIANT TO CORRECT THIS ISSUE AND COMPENSATE THOSE WHO NOW SUFFER BECAUSE OF THIS ISSUE AND ACCIDENTS WAS CAUSE BY IT.
Steering, Jul 15, 2018
I WAS DRIVING HOME GOING STRAIGHT ON A CITY STREET DOING ABOUT 40MPH WHEN MY STEERING WHEEL LOCKED UP POWER STEERING ASSIST FAULT MESSAGE CAME UP ON MY INSTRUMENT PANEL. I LEFT OF THE GAS AND MUSCLED THE STEERING WHEEL TO GET TO THE SIDE OF THE ROAD. OTHER THAN A COUPLE HONKS FROM PEOPLE BEHIND ME THERE WAS NO HARM. I LOOKED INTO THE PROBLEM AND NOTICED THE RECALL, BUT WHEN I CAME TO YOUR SITE TO CHECK FOR AN OPEN RECALL FOR THE PROBLEM MY VEHICLE DID NOT HAVE AN OPEN RECALL SO THE PRIOR OWNER MUST HAVE HAD THE VEHICLE SERVICED. MY QUESTION IS IF THE SAME PART FAILS AGAIN DOES FORD HAVE ANY RESPONSIBILITY OR IS IT COMPLETELY MY RESPONSIBILITY? ALSO, HOW DO I CHECK TO SEE WHEN AND WHERE THE RECALL WAS PERFORMED?
Steering, Jul 2, 2018, crash
LOST COMPLETE STEERING WHILE DRIVING. THE WHEEL WOULDN'T LET ME TURN IT AT ALL.
Steering, Jun 21, 2018
LOSS OF POWER STEERING ASSIST SEVERAL TIMES SINCE 2/2016 SPORADICALLY WHILE VEHICLE IN MOTION. I UNDERSTAND THERE IS A RECALL RELATED TO THIS. IT HAS HAPPENED AT LOW SPEEDS IN NEIGHBORHOODS OR WHILE PULLING OUT OF THE DRIVEWAY THANKFULLY. TURNING CAR OFF, WAITING 10 SECONDS, AND TURNING BACK ON USUALLY WILL RESET AND 'FIX' THIS. THE STEERING WHEEL GETS SO STIFF THAT IT CAN NOT MANUALLY BE TURNED, WITH THE MOST RECENT OCCURENCE ALMOST RESULTING IN AN ACCIDENT.≥
Steering, Jun 12, 2018
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. UPON STARTING THE VEHICLE, THE STEERING ABILITY BECAME VERY DIFFICULT AND THE STEERING ASSIST MESSAGE DISPLAYED ON THE MESSAGE CENTER. AFTER APPROXIMATELY THREE ATTEMPTS TO RESTART THE VEHICLE, THE STEERING WHEEL WAS FINALLY ABLE TO BE TURNED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWICE A MONTH FOR THE PAST YEAR. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Steering, May 14, 2018
POWER STEERING HAS FAILED RECALL SHOULD BE SENT OUT FOR 2011 EXPLORER 14S06
Steering, May 3, 2018
MY ELECTRONIC POWER STEERING(EPS) HAS GONE OUT 3 TIMES. THE FIRST TIME THE DEALERSHIP SUPPOSEDLY FIXED IT ACCORDING TO THE RECALL THAT WAS OUT. I WAS NEVER NOTIFIED IN ANY WAY BY FORD OR THE FIRD DEALERSHIP THAT MY SUV EVEN HAD A RECALL. THE EPS HAS GONE OUT 2 MORE TIMES SINCE THE "FIX" AND THE DEALERSHIP CLAIMS THERE ISNT A PROBLEM OR THAT TIRE PRESSURE IS LOW AND SHUTS OFF THE SYSTEM. EVERY TIME IT HAS GONE OUT IT WAS WHILE DRIVING DURING A ROAD TRIP. IT SEEMS AS IF YOU DRIVE AN HOUR OR MORE THE EPS SYSTEM SHUTS OFF DOESN'T MATTER IF ITS CITY DRIVING IR HIGHWAY.
Steering, Mar 7, 2018
POWER STEERING FAILS WITH NO WARNING DEALER STATES NO CODES STORED SO CANNOT VERIFY FAILURE AND THEREFOR WILL NOT REPAIR SUSPECT FORD SOFTWARE IS NOT RECORDING CODES TO CAPTURE FAILURE TO AVOID HAVING TO REPAIR FAILING POWER STEERING SYSTEM
Steering, Jan 26, 2018
WHILE MAKING A SHARP LEFT TURN ON A CITY STREET, THE POWER STEERING FAILED CAUSING ME TO LOSE THE ABILITY TO MANEUVER THE TURN. LUCKILY, THERE WAS A PARKING LOT STRAIGHT AHEAD SO I WAS ABLE TO STEER WITH DIFFICULTY INTO THAT LOT. I TURNED OFF THE IGNITION, WAITED 30 SECONDS OR SO, AND RE-STARTED THE ENGINE. I HAD NO OTHER ISSUES AND REACHED MY DESTINATION SAFELY.
Steering, Dec 26, 2017, crash
POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AND CAUSED ACCIDENT. I WAS QUEENS BOULEVARD BETWEEN 52ND AND 51ST STREET WHEN IT OCCURRED. MY VIDEO IS TOO LARGE TO DOWNLOAD.
Steering, Air bags, Nov 16, 2017
MY CAR HAS ABOUT 95K MILES. CURRENTLY IT IS IN THE SHOP GETTING 2 THINGS DONE. A PART IS ORDERED FOR AIR BAG. I'VE HAD SEVERAL AIRBAG ISSUES NEEDED SERVICE. MY BIGGEST CONCERN IS THE POWER STEERING UNIT. I BOUGHT THE CAR NEW FROM DIBLASIO IN 2012 W/ ABOUT 7K MILES ON IT. I HAVE EXTENDED WARRANTY FROM FORD. SEPT 2016 THE ORIGINAL POWER STEERING UNIT FAILED AND WAS REPLACED. 14 MONTHS LATER THE REPLACEMENT HAS NOW FAILED AND IS BEING REPLACED! THE WARNING LIGHT CAME ON WHILE MY WIFE WAS DRIVING ON THE HIGHWAY. THANK GOD!!!!! THE POWER ASSIST DID NOT FAIL OR SHE COULD HAVE BEEN KILLED. WHEN I STARTED THE CAR THE NEXT TIME THERE WAS NO POWER STEERING. I HAD THE CAR TOWED TO DEALER. I NO LONGER TRUST THIS CAR. THE PS UNIT IS A CRITICAL PART OF THE VEHICLE. I HAVE NEVER OWNED A CAR THAT HAD A SIMILAR PROBLEM ONCE, YET TWICE. WITH THE SECOND TIME TAKING ONLY 14 MONTHS TO FAIL. I CALL FORD CORPORATE AND TOLD THEM ABOUT THE SITUATION AND THAT I NO LONGER TRUST THE CAR. LOOKING ONLINE, I SEE ARTICLES ABOUT A PS UNIT RECALL IN THE 2014S. I DON'T RECALL EVER RECEIVING A NOTICE ABOUT MY VEHICLE AND ONLY BROUGHT IT IN WHEN IT STARTED ACTING ODD IN 2016. FORD ASKED ME WHAT I WANTED THEM TO DO. AT THIS POINT I SAID I NO LONGER WANT THE CAR AND DO NOT WANT TO SELL IT TO SOMEONE WITH WHAT I KNOW AND FEAR. I THOUGHT FORD SHOULD BUY IT BACK FROM ME AT A REASONABLE PRICE AND I WILL GET A DIFFERENT VEHICLE. I WAS PUT ON HOLD FOR SHOW AND THE PERSON CAME BACK AND SAID THEY WERE SORRY THERE IS NOTHING THEY CAN DO AND THAT ANY TIME THERE IS A PROBLEM I SHOULD BRING IT TO THE DEALER. I AM DISGUSTED WITH FORD AND I DON'T KNOW WHAT MY OPTIONS ARE. I NEED HELP PLEASE. I FEAR ANYONE DRIVING THIS CAR ONCE I GET IT BACK TOMORROW.
Steering, Oct 19, 2017
MY 2011 EXPLORER HAS EXPERIENCED THE STEERING PROBLEM IN SEVERAL OCCASIONS, MOST OF THE TIME WHEN I'M MAKING A TURN ON THE STREET OR TRYING TO PARK THE VEHICLE THE STEERING WARNING LIGHT COMES ON AND THE STEERING WHEEL BECOMES REALLY HARD TO MOVE AROUND. MOST OF THE TIME I'M DRIVING UNDER 30MPH BUT IT'S PRETTY DANGEROUS SPECIALLY WHEN THERE'S OTHER VEHICLES AROUND AND YOU CAN CONTROL YOUR OWN VEHICLE IT HAS HAPPENED AT LEAST 7 TIMES IN THE PAST YEAR . I HAVE CHECKED FOR RECALLS ON THE STEERING SYSTEM , BUT THERE'S RECALL
Steering, Other or unspecified, Oct 17, 2017
2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR
Steering, Oct 13, 2017
LOSS OF POWER STEERING WHILE DRIVING SOME EXPLORERS 2011-12 WERE RECALLED. MINE WAS NOT, HOWEVER IT HAS BEEN DETERMINED TO BE THE STEERING GEAR AND THE SAFETY ISSUE OF CONCERN. IN RETROSPECT WHY WAS MINE NOT RECALLED. THIS OCCURRED WHILE MY WIFE WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IS NOW AT THE DEALERSHIP WAITING FOR PARTS. REPAIR ESTIMATE IS $2000.
Steering, Oct 10, 2017
WARNING ELECTRIC POWER ASSIST CAME ON IN DASH AND WAS UNABLE TO STEER
Steering, Oct 9, 2017
WHEN I WAS DRIVING I CAME TO A STOP SIGN. I PROCEEDED TO MAKE A RIGHT TURN, THAT'S WHEN THE SUV SHUT OFF AND THE STEERING WHEEL BECAME HARD TO CONTROL SIMULTANEOUSLY. I STOPPED IN THE MIDDLE OF THE ROAD, TURNED THE KEY TO THE OFF POSITION AND RE-STARTED THE SUV AGAIN. NONE OF MY WARNING LIGHTS IN THE DASHBOARD ARE DISPLAYED. THIS ISSUE HAS HAPPENED TO MY SPOUSE AND I ON AT LEAST 5 OTHER OCCASIONS. I AM VERY ALARMED THAT IF WE'RE DRIVING IN TRAFFIC AND THIS OCCURS AGAIN, WHICH IT WILL, IT MAY CAUSE A COLLISION INJURING DRIVERS AND PASSENGERS. I HAVE RESEARCHED THIS DILEMMA ON THE INTERNET AND IT APPEARS ALOT OF FORD EXPLORER OWNERS ARE HAVING THIS SAME PROBLEM. I ASK THAT YOU PUT PRESSURE ON FORD TO SOLVE THIS PROBLEM. MANY FORD EXPLORER OWNERS ARE AT RISK OF SERIOUS INJURY OR DEATH.
Steering, Aug 17, 2017
POWER STEERING POWER LOST HARD TO TURN
Steering, Aug 8, 2017
"POWER STEERING ASSIST FAULT" I WAS DRIVING AND ATTEMPTING TO TURN AND THE MESSAGE "POWER STEERING ASSIST FAULT" CAME ON THE STEERING WHEEL LOCKED AND WOULD NOT TURN AT ALL I WAS ABLE TO REVERSE BACK INTO A PARKING SPACE AVOIDING THE DANGER OF ALL THE PASSING CARS AND PEDESTRIANS AROUND
Steering, Aug 8, 2017
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,826.
Steering, Jul 31, 2017
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DEALER WAS CONTACTED (TROPICAL FORD IN ORLANDO, FL) AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE OCCURRED EARLIER IN THE YEAR AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.