2011 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,196 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Explorer model years with reports.
Of the 2011 reports, 30 involved a crash and 4 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
SteeringJan 6, 2014
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Campaign 14E001000 on NHTSA.gov
SeatsFeb 2, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V063000 on NHTSA.gov
Representative owner complaints: other or unspecified
112 reports, newest first. Show all
Other or unspecified, Jul 9, 2018
WHILE DRIVING I 77 NORTH (MOORESVILLE NC TO THE BACK SIDE OF STONE MOUNTAIN NC) WITH THE AIR CONDITION ON, I STARTED SMELLING GAS FUMES COMING THROUGH THE AIR VENTS. MY SON ALSO SMELLED THE GAS FUMES. WE HAD TO TURN THE AC OFF AND TRAVEL WITH OPEN WINDOWS.. THE VEHICLE WAS PARKED WHILE WE WERE ON VACATION. I DIDN'T SMELL THE FUMES AS WE WERE RETURNING HOME BUT ALSO RODE WITH THE WIDOWS DOWN A BIT AS WELL. I HOWEVER NOTICED THAT WHILE I WAS NOT DRIVING THE VEHICLE FOR SEVERAL DAYS, THAT MY HEADACHE WAS NOT WITH ME. I HAVE NOT USED THE AIR CONDITION SINCE I HAVE ARRIVED BACK IN TOWN. I HAVE NOT FELT GOOD FOR MONTHS AND HAD A CONSTANT HEADACHE, BLAMING IT ON STRESS BUT NOW FEEL THAT IT IS A STRONG POSSIBILITY OF CARBON MONOXIDE POISONING CAUSED BY MY VEHICLE. I WILL BE CALLING A DEALERSHIP TO INQUIRE IF THERE IS A POSSIBLE PROBLEM AND HOPE TO GET IT FIXED.
Power train, Other or unspecified, Service brakes, Jun 4, 2018, crash
THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.
Other or unspecified, May 13, 2018
I HAVE LEAKS IN MY REAR CARGO AREA THAT ARE ELUSIVE BUT MY DEALER HAS BEEN WORKING ON RESOLVING THE ISSUE. DURING RAINY WEATHER I FIND WATER IN THE REAR OF MY CARGO AREA.
Other or unspecified, Apr 29, 2018
MY WIFE AND I BOUGHT OUR EXPLORER LESS THAN A WEEK AGO AND WE SMELL A REALLY BAD ROTTEN EGG SMELL, SULFUR , CARBON MONOXIDE SMELL IN THE VEHICLE BADLY. WE SMELL IT WHEN PARKED, IDLING AT A STOP, ACCELERATING AND CRUISING DOWN THE ROAD, SO BASICALLY IN ALL ASPECTS OF DRIVING WE SMELL IT. THIS IS VERY UNHEALTHY FOR ALL OF US TO BE BREATHING THIS IN ECSPECIALLY OPERATING A MOVING VEHICLE AT THE RATE OF SPEEDS UPWARDS TO 70MPH AND HAVING SOMETHING HAPPEN TO US WHILE DRIVING. I'VE SEEN NEWS ARTICLES OF POLICE EVEN CRASHING AND CIVILIANS BECAUSE THEY BLACK OUT OR PASS OUT BECAUSE OF THE STRONG SMELL. ITS'S SO BAD IT'S BEEN GIVING MY WIFE AND I HEADACHES. WE HAVE A 1 YEAR OLD SON THAT RIDES WITH US AND I CAN'T IMAGINE THAT'S GOOD FOR HIM TO BE BREATHING IN. WE HAVE TEACHES OUR DESTINATIONS WITH VERY BAD HEADACHES. WE HAVE RESEARCHED AFTER WE PURCHASED THE VEHICLE AND FOUND IT'S A BIG PROBLEM WITH ALL EXPLORERS 2011-2015. THIS IS UNACCEPTABLE AND I WILL NOT BE DRIVING THIS CAR UNTIL IT'S FIXED BECAUSE I'M NOT RISKING MY LIFE AND CERTAINLY WON'T BE LETTING MY SON BE EXPOSED TO IT. FORD NEEDS TO RECALL AND FIX THIS ISSUE. WE BOUGHT THIS VEHICLE BECAUSE IT WAS A TOP RATED USED SUV TO BUY FOR OUR GROWING FAMILY. PLEASE CONTACT ME ABOUT THIS ISSUE BECAUSE THIS NEEDS TO BE TAKEN CARE OF ASAP.
Other or unspecified, Feb 9, 2018
FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND THE AIR OR HEAT IS ON. WE HAVE TO CONSISTENTLY DRIVE WITH THE WINDOWS DOWN TO INSURE THAT WE ARE NOT BEING POISONED WITH CO2. I HAVE TAKEN MY EXPLORER IN TWICE NOW AND HAVE BEEN TOLD BOTH TIMES AFTER EXTENSIVE TESTING THAT THERE IS NOTHING WRONG WITH MY CAR. IT DOES NOT MATTER WHETHER YOU ARE DRIVING ON A HIGHWAY, CITY STREET, OR SITTING STILL IF YOU ARE IN THE VEHICLE FOR MORE THAN 15 MINUTES THE CO2 STARTS UP IF THE AIR OR HEAT IS ON.
Engine and engine cooling, Other or unspecified, Nov 30, 2017, crash
ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW WHY IT HAPPENED. DID THE VEHICLE HAVE A CABIN MONOXIDE LEAK? WHEN I HAD THE ACCIDENT I WAS SO OUT OF IT THAT I THOUGHT A CAR WAS BESIDE ME OR SOMETHING. ALL I KNOW IS I NEVER FELT SAFE DRIVING IT WITH THE WAY IT MADE ME FEEL...UPDATED 12/13/17 *BF *TR
Other or unspecified, Fuel/propulsion system, Oct 26, 2017
WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I HAVE BEEN TOLD THIS IS AN ELECTRONIC THROTTLE BODY ISSUE THAT FORD IS AWARE OF, BUT DOESN'T HAVE A RECALL LISTED FOR THIS ISSUE FOR MY TRUCK.
Other or unspecified, Oct 20, 2017
CAR HAS NAUSEATING SMELL WHEN AIR CONDITIONER/HEATER IS ON. AIR CONDITIONER OVERHAULED AT MY EXPENSE JULY 26, 2017. SMELL REMAINS, ALTHOUGH SLIGHTLY BETTER AT TIMES. SMELL IS A CROSS BETWEEN BURNED ROPE/URINE-TYPE SMELL. IF DRIVING ALL DAY, OR LONG DISTANCES, I GET A HEADACHE. PLEASE RESPOND
Steering, Other or unspecified, Oct 17, 2017
2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR
Other or unspecified, Oct 17, 2017
EXHAUST FUMES COMING INTO THE CABIN WHILE IN MOTION. I NOTICED THIS ISSUE WHEN WE BOUGHT THE CAR IN 2015. I COMPLAINED TO FORD IN DECEMBER 2016 AND WAS TOLD THAT I HAVE TO PAY TO HAVE THE HOSES REROUTED SO THAT THE EXHAUST FUMES DON'T COME INTO THE CABIN. I CALLED FORD AGAIN TODAY AND ONCE AGAIN THEY TOLD ME I HAD TO PAY TO FIX THIS ISSUE. I DRIVE WITH MY WINDOWS CRACKED OR OPENED DUE TO MY CONCERN OF THE POSSIBILITY OF CARBON MONOXIDE POISONING WHILE DRIVING THE CAR BY MYSELF OR WITH MY CHILDREN AS PASSENGERS.
Air bags, Seat belts, Other or unspecified, Oct 7, 2017
2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.
Electrical system, Other or unspecified, Oct 7, 2017
APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET
Other or unspecified, Sep 9, 2017
TODAY 09/09/2017 MY FRIEND CALLED ME AS INFORMED ME THAT HE SAW YESTERDAY 09/08/2017: ON THE NEWS THERE WAS A LAW SUIT AGAINST 2011 FORD EXPLORER ABOUT CARBON MONOXIDE EMISSION. THE REPORT STATED THAT PEOPLE WERE HAVING HEADACHES, WERE NAUSEOUS, ETC.., WHICH IS EXACTLY THE SYMPTOMS I AM HAVING SINCE ROUGHLY A YEAR. ON FEBRUARY 2017, I WENT TO SEE A NEUROLOGIST AS MY HEADACHES AND NAUSEA WERE WORSE. I WENT THROUGH SEVERAL MEDICAL TESTS AND I AM TAKING A PRESCRIPTION FOR THE HEADACHES. NOW I HONESTLY AND STRONGLY BELIEVE THAT THIS PROBLEM MIGHT BE THE TRIGGER OF THE SYMPTOMS SINCE I NEVER BEEN SICK LIKE THAT BEFORE.
Other or unspecified, Aug 29, 2017
ONE WEEK AFTER PURCHASING A PRE-CERTIFIED VEHICLE, THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR. 4 MONTHS LATER HAVING SIMILAR ISSUES & FELT LIKE THE CAR GOT REAR ENDED WHILE DRIVING ON 2 DIFFERENT OCCASIONS ON THE HIGHWAY THAT SAME WEEK. I WAS DRAWN BING IN THE GARDEN STATE PARKWAY IN NJ AND HAD TO SLOW DOWN FOR TRAFFIC. ALSO AT THE END OF THE WEEK THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR WHILE DRIVING OUT OF THE DRIVEWAY.
Other or unspecified, Engine, Fuel/propulsion system, Aug 24, 2017
I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE DID THEY CHECK IT FOR ME. AT THAT TIME, THEY SAID THE GUY COULDN'T SMELL ANYTHING. WELL, TODAY 8-24-17, I HAD TO TAKE IT IN FOR ANOTHER ISSUE. MY EXPLORER ENGINE WOULD COMPLETELY SHUT OFF WHEN I WOULD DECELERATE. NEEDLESS TO SAY THAT WAS A SERIOUS ISSUE WHILE DRIVING...THEY ARE REPAIRING TODAY. BUT, I ALSO ASK THEM TO CHECK FOR EXHAUST SMELLS ONCE AGAIN. WELL TODAY, I GUESS SOMEONE SMELLED THE EXHAUST BECAUSE THEY TOLD ME THEY COULD FIX IT AT A COST OVER $200.00. SAID IT WAS AN UPDATE FOR THE EXHAUST MODULE OR SOMETHING LIKE THAT. I HAVE AN ISSUE WITH PAYING THAT, SINCE I KNOW THAT THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS VERY ISSUE WITH MY MODEL OF FORD EXPLORER AND THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD TO RESOLVE THIS ISSUE. THE REASON I KNOW THIS IS BECAUSE WHEN THEY INITIALLY SAID THEY DIDN'T SMELL ANYTHING I GOOGLED TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND THEY DID. WHEN I ASK THE DEALERSHIP TODAY WHY I WOULD HAVE TO PAY THAT, THEY SAID BECAUSE MY VEHICLE IS NOT A POLICE VEHICLE AND THERE IS NO RECALL ON MY VEHICLE FOR THE EXHAUST PROBLEM. SO, I GUESS IF MY VEHICLE WAS A POLICE VEHICLE, IT WOULD BE REPAIRED BY FORD FOR FREE. POINT BLANK, I WOULD LIKE MY 2011 FORD EXPLORER REPAIRED BY FORD AT NO COST TO ME FOR THE EXHAUST PROBLEM.
Other or unspecified, Aug 11, 2017
I HAVE A REALLY BAD EXHAUST ODOR IN THE CABIN OF MY EXPLORER. DURING A 2500 - 5000 RPM ACCELERATION, YOU CAN SMELL EXHAUST IN THE CABIN. MY MOTHER HAS BECOME SICK RIDING IN THE VEHICLE AND VARIOUS PEOPLE WHO I HAVE DRIVEN ON LONG ROAD TRIPS WITH IN THE EXPLORER HAVE COMPLAINED ABOUT HEADACHES. COMMUTING DAILY WITH MY EXPLORER RECENTLY HAS MADE ME FEEL VERY NAUSEOUS. I HAVE COMPLAINED TO FORD IN 2013 AND 2014 ABOUT THE EXHAUST ODOR ISSUE BUT THEY SAID I DID NOT HAVE IT WITHOUT TESTING FOR CARBON MONOXIDE LEVELS. I HAVE THIS DOCUMENTED IN DEALER RECORDS AT FORD KOONS OF SILVER SPRING. BELIEVE THIS IS RELATED TO THE CARBON MONOXIDE ISSUE THAT FORD HAS REFUSED TO FIX, AND I BELIEVE MY FAMILY AND I ARE DEVELOPING HEALTH PROBLEMS DUE TO THESE CONCERNS. I WOULD LIKE TO HAVE MY CAR TESTED FOR CARBON MONOXIDE IF POSSIBLE.
Other or unspecified, Aug 4, 2017
SHORTLY AFTER I BOUGHT MY 2011 FORD EXPLORER, I NOTICED A CARBON MONOXIDE SMELL INSIDE THE VEHICLE AND MY DAUGHTER WAS ALWAYS "TIRED" WHEN THIS HAPPENED. I OPENED THE WINDOWS. THREE DIFFERENT MECHANICS COULD NOT IDENTIFY THE PROBLEM. I HAVE HAD A CARBON MONOXIDE DETECTOR IN THE CAR FOR YEARS. I KEEP A COMFORTER IN THE CAR FOR COLD DAYS WHEN I NEED TO KEEP THE WINDOWS DOWN. I'M GLAD HIS ISSUE HAS BEEN IDENTIFIED, ESPECIALLY FOR THOSE PARENTS WHO DRIVE THEIR CHILD AROUND UNTIL THEY FALL ASLEEP.
Other or unspecified, Engine, Fuel/propulsion system, Aug 2, 2017
SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).
Other or unspecified, Aug 1, 2017
WE HAVE A EXHAUST SMELL IN THE CABIN AREA WHEN THE VEHICLE IS RUNNING, MOSTLY WHEN THE CLIMATE CONTROL IS OPERATING AND MORE SO WHEN THE REAR AIR IS IN OPERATION. WE HAVE REPORTED IT TO OUR LOCAL DEALER (FUTURE FORD OF ROSEVILLE CA.) AND THEY HAVE DONE NOTHING FOR THE PROBLEM. WE TRY TO DRIVE WITH THE WINDOWS CRACKED OPEN AS IF YOU DONT WE GET BURNING SENSATION IN THE EYES AND OTHER IRRATATIONS FROM IT. WE HAVE ALSO TRYED TO TRADE OFF THE VEHICLE AND HAVE BEEN OFFERED LESS THAN HALF OF WHAT THE VEHICLE BLUE BOOKS FOR . WE WOULD LIKE THIS PROBLEM ADDRESED
Other or unspecified, Jul 31, 2017
MY EXPLORER HAS HAD AN EXHAUST SMELL IN THE PASSENGER AREA. I HAVE BROUGHT IT TO SEARS AUTO AND FORD DEALER AND BOTH TOLD ME THERE WAS NOTHING WRONG, YET I CONTINUE TO SMELL THE EXHAUST WHEN I AM DRIVING ON THE HIGHWAY AND UP HILL, WITH MY AC ON. I AM WORRIED ABOUT THIS PROBLEM SINCE I AM NOW SEEING THAT POLICE AND OTHER EXPLORERS ARE HAVING THEM SAME PROBLEM.
Other or unspecified, Jul 29, 2017
FUMY ODOR WHEN ACCELLERATE
Other or unspecified, Jul 28, 2017
WHEN I DRIVE WITH THE WINDOWS CLOSED FOR ANY LENGTH OF TIME I HAVE TO OPEN THE WINDOWS AND MANY TIMES I PULL OVER TO TAKE A BREATHER. I MENTIONED TO A FRIEND TODAY THIS PROBLEM AND HE TOLD ME HE HAD SEEN THE NIGHT BEFORE THAT THIS MODEL VEHICLE HAD MANY COMPLAINTS AS CARBON MONOXIDE MAY BE THE PROBLEM. I HAD THOUGHT ABOUT THAT BUT DISMISSED IT. IT DOES NOT HAPPEN WITH MY OTHER VEHICLES. I AM GOING TO BE VERY CAREFUL NOW BUT THIS IS RIDICULOUS. PLEASE MAKE FORD REPAIR THIS MAJOR SAFETY ISSUE.
Other or unspecified, Jul 13, 2017
FOUL SMELL WHEN DRIVING AND AIR CONDITIONER ON AT TIMES. HAPPENED MANY TIMES OVER THE LAST YEAR. EXCESSIVE SLEEPINESS WHEN DRIVING AND HAVE TO PULL OVER.
Electrical system, Other or unspecified, Engine, May 23, 2017
CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS NOT HOLDING WATER BECAUSE OF IT. THE NEXT DAY I WENT TO MY CAR I TURNED IT ON AND CHECK ENGINE LIGHT WAS ON. I THEN TURNED OFF THE CAR CAUSE I DID NOT WANT TO CAUSE ANYMORE DAMAGE. THE MECHANIC CAME BACK TO MY HOUSE AND TOLD ME IT WAS NOW LEAKING WATER AND OIL TO TAKE IT IN RIGHT AWAY. I HAD NO PREVIOUS PROBLEMS WITH MY CAR UNTIL THAT POINT. I TAKE IT TO THE DEALER THEY TELL ME THAT IT WAS AN INTERNAL PROBLEM WITHIN THE ENGINE THAT I, THE DRIVER, COULD NOT HAVE KNOWN ABOUT UNLESS I WAS HAVING PREVIOUS PROBLEMS WITH THE CAR WHICH I WAS NOT. 230 DOLLARS LATER JUST TO TELL ME WHAT IS WRONG WITH THE CAR FORD IS TELLING ME THAT WATER GOT INTO THE ENGINE, TRANSMISSION, ALL OF THE FLUIDS AND PIPES. HOW DOES THIS HAPPEN WITH NO PREVIOUS PROBLEMS WITH THE CAR? I BELIEVE THIS ISSUE NEEDS TO BE RESOLVED I HAVE READ MANY REVIEWS ON THIS MODEL AND THIS ISSUE NEEDS TO BE RECALLED
Other or unspecified, May 22, 2017
THE REAR VIEW CAMERA SYSTEM STARTED SHOWING A REVERSE IMAGE TO WHAT IS ACTUALLY BEHIND US WITHOUT WARNING (THE VIDEO WAS SHOWING MIRRORED/BACKWARDS VIEW). THIS CAUSED US TO THINK SOMEONE WHO WAS ACTUALLY ON ONE SIDE OF THE VEHICLE WAS IN A SAFE PLACE, WHILE IN REALITY THEY WERE IN THE PATH OF THE VEHICLE. THE VEHICLE HAS LARGE BLIND SPOTS IN THE BACK SIDES MAKING AN ACCURATE PICTURE A MUST-HAVE